Well, good morning and thank you for joining the Bigtincan investor briefing. I'm Jane Morgan, and today I'm joined by Bigtincan CEO and Co-Founder, David Keane, who'll be running through today's presentation. David? Thank you, Jane. Welcome everyone to Bigtincan June 2021 Appendix 4C quarterly report and business update investor briefing. Yes, my name's David Keane, the CEO and co-founder of Bigtincan. With me here today is Cyril Desouza, our Global Financial Controller, and Vivian Stewart, Bigtincan's Chief Operating Officer. For today's call, we will be reviewing the Appendix 4C report that was released to the ASX this morning, together with some presentation slides that go along with that report. We'll be using those materials to provide you with an insight into Bigtincan's results. Those materials are available on the ASX as well as on our investor site at investor.bigtincan.com. Okay, now onto some details for today. Let me start by saying that Q4 FY21 was a strong quarter for Bigtincan, as we again demonstrated the benefits of our global enterprise-focused business. Yes, we were pleased with the results this quarter as Bigtincan continued our progression as a global leader in one of the fastest-growing areas in enterprise SaaS. Today, we'll review those results in detail, but we'll also spend some time talking about our market and the growth opportunities for Bigtincan into the future. Most importantly, before we begin, I want to send my thank you to our entire global Bigtincan team, who have again shown their ability to execute, delight our customers, and provide value to investors. Of course, thank you to our amazing customers who put all this technology to work. Let's get on with the results. For those that are new to the BTH story, I wanted to introduce our company and talk about, I guess, some of the impact we're having on the world-leading brands as they work with us to use our software-as-a-service platform to create the buying experience of the future for their teams. To do that, a few numbers about Bigtincan. We have more than 1,000 customer deployments around the world, and we have users using that software in more than 60 countries. That's a real global customer base. We have more than 500,000 licensed seats now in the Bigtincan network, which is really growing well. We also have established routes to market for our business, both here in North America, where I'm speaking to you from, just in our office just outside of Boston, Massachusetts, as well as locations around the world. We work in a large market opportunity with a AUD 10 billion-plus total market size space. There are more than 230 Bigtincan humans around the world dedicated to our vision of creating that buying experience of the future and helping every human being perform better in a world that is more digital and more remote than ever before. As detailed in the 4C, this period, Bigtincan delivered strong operating cash flows. We achieved 48% ARR growth over last year, reaching AUD 53 million. We're pleased to inform investors that we expect FY21 revenue to close in excess of AUD 43.5 million. That's a strong result from the originally issued guidance of AUD 41 million-AUD 44 million that was then upgraded to AUD 43 million-AUD 44 million earlier this financial year. That revenue growth is roughly 40% revenue growth over FY21. Certainly, we believe notably strong given the fluctuations in the Australian dollar during this financial year. Today, we'll look at the constant currency impacts of those fluctuations, which I believe will provide confidence to investors that Bigtincan is on track to continue our progress with the ability to adapt to changing market conditions. Let's talk about some more highlights from the 4C on the next slide. Cash and cash equivalents was AUD 56.7 million at the end of the period. A pleasing result for the company. Let's have a look at the next one. Let me jump back. Yep. We'll jump back to ARR. We talked about ARR being up 48% over end of June 2020 to AUD 53.1 million. I want to talk a bit about some of the sources of that growth, if we just jump forward to the sources of growth slide there. The growth in ARR was driven by new wins and expansion that was powered by the multiple hubs of product strategy, plus the successful integration of the ClearSlide acquisition. They were important in this quarter. In the 4C, one point we see as insightful for investors is that initial success of what we call the Engagement Hub product, which delivered $1.3 million in additional ARR in the six months of the second half of this financial year. It shows why these M&A activities can be tools to accelerate the core growth of the company. More on that ARR. That's a second half ARR growth of $4.8 million. That's up almost 20% over the $4.2 million organic ARR growth in the first half of FY 2021, an overall FY 2021 ARR organic growth of $9 million. This is an outstanding result for Bigtincan given the global market conditions over the last 12 months. We'll talk a bit more about that currency impact and talk about constant currency results later and how that impacts the overall totals. This was a good result for the company. We'll talk more about that shortly, but this quarter was important as we built on that hubs strategy and introduced a bunch of new technology behind those hubs. The team worked really hard to communicate that product strategy to our customers around the world, but also to our investors, notably at our investor product and technology event that was held this quarter. That event is available to stream now on investor.bigtincan.com. I highly recommend you watch that video if you're interested in learning more about the company and our products. I'd love you to look at some of these examples of amazing products, including our VoiceVibes, voice analytics offering, and our updated manager view learning tools that are featured in that video. These are just two of the set of technologies that are really unique in the market and delight our customers. One measure I like to use to review that to investors in terms of how we're progressing, is to look at how customers use and expand on our technology. Some new customers this quarter include Fujitsu, Air France, and Uber Eats. We saw expansion this quarter from a bunch of customers, including Allurion, British Telecom, Genentech, Peters Surgical, SAGE Publishing, and W. L. Gore. Overall, that land and expand model that we've talked to investors about before, it really is showing the benefits when Bigtincan approaches these larger markets globally. That's work that's been done here in the U.S.A. to prove out that model with the business already established, and it's something we plan to replicate in other geographies in FY22. To ground us on that hubs strategy and how those hubs work, we asked one of the previously existing and expanding ClearSlide customers, now Engagement Hub customers, Robbie Hebert, the managing partner at Green Home Systems. Green Home is an amazing company. They are bringing American-made solar products to more than 25 states across the U.S.A. and using the Bigtincan ClearSlide product as a core part of how they drive that success. As we always do when we're talking to investors, we love to show you how our customers use our product. Robbie, over to you. Tell us more. Partnering with Bigtincan was a game changer for us. We expanded and grew in 2020, and the primary reason for that is our relationship with Bigtincan and what they provide for us. Hi, my name is Robbie Hebert. I'm the managing partner at Green Home Systems, and I've been part of the management team since our inception. We sell solar to homeowners and businesses in about 25 of the states. Eight years ago, we were a local, regional Southern California company, whereby the sales reps would go out and meet and try to earn business face-to-face. We can't afford to have salespeople spending 50% of their day not on the phone selling. Thankfully, an old colleague of ours had been singing the praises about ClearSlide, so we gave it a shot, and eight years later, we're still using it. Somebody once asked me how ClearSlide incorporates into our sales process, and I thought about it for a second, and the answer was, it is our sales process. It literally is the backbone of our sales process, period. Nobody's been able to come along and do what ClearSlide can do with this pitch process and the engagement and the mass emails and the data tracking for management, et cetera. ClearSlide 100% is responsible for giving us back about four hours of our time per sales rep. We're able to double our sales simply because we're able to get twice as much done in the same nine-hour day. Essentially, it just expands our reach by about 10x in terms of the number of homeowners. If you do the math, it's increasing the revenue by conservatively 40% on an annual basis. It's just so simple. I could train a 10-year-old how to use ClearSlide in three hours. We couldn't be happier. Thanks, Robbie, for sharing that story with us. That the hubs strategy that we introduced in that investor product and tech event this quarter is helpful here in terms of how we think about that strategy and where these hubs come on stream for the business. The best way to think about the hub is in a similar way to how software organizations like Salesforce grew their offerings with a cloud strategy. The hub strategy is allowing our customers to purchase more than 1 hub and do so in an integrated way. For example, purchasing our Content Hub with our Learning Hub, or our Engagement Hub with our Learning Hub, et cetera. Of course, hopefully all three hubs. We see growth opportunities inside each hub and new potential hubs coming on stream in FY 2022. Now, before I hand over to Cyril Desouza, our Global Financial Controller, to take you through the results in detail, I thought we could talk a little bit more about that strategy and why we see the platform underneath those hubs making such a huge difference for our customers. Now, we continue to invest in ensuring Bigtincan has the core underlying technology that drives that platform. We'll talk about it later on, but we continue to protect that with patent applications and work that our team does around the world to build the very best infrastructure for our business. All right, Cyril, over to you to run through the details. Thank you, David, and good morning to everyone. Let me start by reviewing this quarter's cash position. Customer cash receipts for Q4 FY 2021 were AUD 14.7 million, an increase of 20% from Q3 FY 2021, and an increase of 40% over the prior corresponding quarter. If we excluded prepayments from any quarter since the IPO, this quarter represented the highest cash receipts in the company's history. This highlights the success, and David's pointed it out, of our land and expansion model, as seen by some of the customer wins and expansions during this quarter, such as Air France, Uber Eats, and British Telecom, as we continually seek to grow a long-term sustainable business. Total cash operating payments for the quarter were AUD 14.7 million, in line with the cash receipts, which represents a decrease of 7% over the prior quarter and an increase of 19% over the prior corresponding quarter as you factor in the operating costs such as ClearSlide and Agnitio, which were acquired during the financial year. Please note in this quarter that we included acquisition costs of AUD 200,000 related to ClearSlide and AUD 300,000 worth of acquisition costs related to Vidinoti, which was announced on 17th of June earlier this year. This quarter ended with a net cash position from operating activities of AUD 22,000. I'd like to highlight in this cash report that in the prior year, on the next slide, that total cash collections were AUD 39.7 million, of which AUD 4.5 million related to multi-year payments, with AUD 4 million related to services in FY21 that would have been received in FY21. Adjusting for these multi-year payments, that would have increased our cash collections by a total of 29%. Moving on to the next slide. Another way of thinking of these results is to look at the total collected of AUD 41.9 million, representing 117 conversions against the initial starting ARR of AUD 35.8 million. This is consistent with the prior years of FY19 and FY20, demonstrating strong execution of accounts receivable and our enterprise-focused business model benefits. When considering with adjustments for multi-year payments, it actually represents 125% growth. Moving to the next slide, as David has discussed, we expect our audited revenue to be in excess of AUD 43.5 million, representing an annual growth of over 40%. Moving now to ARR. As David mentioned, ARR for the period was AUD 53.1 million, an increase of 48% from the prior year of AUD 35.8 million. This represents a compound growth rate of 51% over the last four financial years. The split in ARR was pretty much 50/50 in terms of new wins and expansion, with full disclosure of all the other metrics and retention rates to come with the results in August. Since the majority of our ARR is generated in the USA, and reviewing the impact of foreign exchange by using the FY20 average rate against all the transactions in FY21, ARR was impacted by 4% on a constant currency basis and would have been $55 million up from $53 million, with the organic portion rate being 29% to $46.1 million on a constant currency basis. I wanted to point out as well within investment activities, Bigtincan continued its program in investing in long-term development projects by capitalizing AUD 2 million for this quarter. These relate to software that will likely achieve technological feasibility and will be eventually marketed and generate future revenue opportunities. They are long-term strategic programs and tangible assets that support our ongoing investments in data science. For FY21, these costs represent 30% of total product and engineering costs, which is slightly higher than the percentage that we had in FY20. As at 30 June 2021, Bigtincan held AUD 56.7 million in cash and cash equivalents, net of the final consideration payment of Vidinoti of AUD 500,000. The company is well-funded to execute on our growth plans as we continue to deliver long-term shareholder value. That's all from me. Thank you for attending, and looking forward to seeing you all at the full-year results. Back to you, David. Thank you, Cyril. In summary, this quarter was another consistent quarter in the company's progression towards creating the buying experience of the future for the world's leading organizations and their customers. I did want to show you just a few of our highlights from FY21 as we end the year. I know there's a lot on this slide, and there's also a lot in the 4C for you to review. For investors, it's important to get a view of the broader Bigtincan opportunity by understanding how this fits the strategy of the well-funded organic growth engine, working with a team that is executing globally to drive that land and expand model. Our M&A strategy that brings new technology, new customers, and highly skilled employees to Bigtincan. Our strong and growing U.S. customer base that is delivering now. Ongoing recognition from market analysts for our award-winning products. Our growing channel network, which continued to develop in FY21. Of course, some cool core technology that goes together to build the business. I want to take this opportunity again to thank the entire global team at Bigtincan for their commitment to our vision and for the work that they do every day to deliver for our customers, our investors, and each other. Thanks again for attending this 4C briefing. Again, as Cyril said, to investors who follow Bigtincan, we're looking forward to seeing you again with our full-year results in August. We're now going to take some questions from the Q&A panel. There's a bunch of questions in there. I might start on this, Cyril, and I think I'll pass some to you. Did Vidinoti contribute to ARR at all? The answer is practically not. Cyril, almost zero, they're non-material, I think. I want to understand, sometimes we will do an acquisition like Vidinoti, where there's core technology that we want to own. We believe that by owning that technology and embedding that technology into one of our hubs, we can obtain better value from the customers that already purchased that hub, and also sell that hub with that new technology embedded into it to customers that maybe aren't buying that hub. Vidinoti, very important core technology acquisition for us, no real contribution on ARR. This question from James Bales. Another question from James, how should we think about fourth quarter incremental ARR outlook versus FY 2022 outlook? Seasonal factors driving fourth quarter? Certainly, if we think about the company's growth in the second half of FY21, as we talked about, there was an acceleration in the organic ARR growth to AUD 4.8 million from AUD 4.2 million in the first half. In terms of quarters, we're working on enterprise deals. It's very tricky to work on the actual quarter number. I'd advise investors a deal could fall one side or the other side of a quarter. Certainly in terms of how we see the market, the recovery and the opening up certainly in North America is generating more interest from our customers. We mentioned to investors earlier this calendar year that we were already seeing top-of-the-pipe interest return to pre-pandemic-type levels. I think that's encouraging as we think about our future. There is a question on also here, someone's talking, it's an anonymous person. Can you step us through the constant currency conversion? What rate do you use, and did you apply to the entire FY21? Cyril, maybe you could go through that for us. Yeah. We used a rate of AUD 0.67 from FY 2020, the average rate, for all the transactions in FY 2021. That obviously is all the opportunities up for renewal and all the new and expanded opportunities that we had within the financial year. As you can see, and as I pointed out, the result was an extra AUD 2 million in ARR that would have put us at AUD 55 million for the year. Another question from James Bales talks about any thoughts on FY22 cash burn. Look, I think as you know, we provided some really detailed reports for investors in this 4C about the seasonality. This company is working in enterprise, and certainly if you think about seasonality, I think we've provided tons of detail there. If you think about it over the longer term, there's no doubt, and I think that Cyril demonstrated that we're looking at the cash conversion, if you like, from ARR being strong. We're pleased with that level of growth. We're not predicting it in there for the future at this point. We just wanted to give people confidence that the company is achieving its goals and is making the right decisions in terms of investment. Question from Luke Macnab. What organic growth are you targeting in 2022, and any acquisitions to add to this? Look, I think we've always said to folks that we believe that the most successful enterprise SaaS companies in the world are growing in that 30% odd rate in terms of total growth. We saw it today where Bigtincan is achieving. We think there are opportunities for us to continue to grow strongly into 2022, and we'll provide full guidance for the market at our results in August. A question from Wayne Sanderson. Are there any large acquisition opportunities still out there or just smaller bolt-on ones from here? Look, I think the way to think about that, Wayne, is that it's the hub strategy. We do see opportunities to add more capabilities into the existing hubs as well as potentially add new hubs. I will remind you that the majority of that technology comes from our amazing tech team all around the world. We have some of the world's best engineers working in our company, building incredible solutions. We also do look at the market and where there are opportunities to use our capital to accelerate our growth, bring forward our roadmap, bring new products to our customers, we'll definitely be looking at those. I think Vivian or Cyril, that's all I see at the moment. David, there's actually just one that's come through on the chat function from Owen Humphreys. Okay. So winning- Let's see that. Yep. I think I see it. Okay. Question from Owen Humphreys. Winning larger brand names, are you seeing the deal size increase as you mature? Look, I think the idea that we're seeing is that the ability for customers to start with one of our hubs and add other hubs makes total sense for them. At the end of the day, what they care about is the value this solution gives them. Look, it's a value-based use. By adding additional hubs, we can fulfill our vision of creating that buying experience of the future for our enterprise customers by allowing them to grow inside each hub and adding more hubs on the side. We think of it that way. Now, it might be that some customers start bigger and some customers start smaller. What we've seen, though, over the years has been a consistent view whereby those customers continue to add more capabilities and add more seats. We've talked before about those two vectors of growth for the company. One vector, of course, is more seats. Yes, true. The other vector is those more value, more capabilities, more hubs, if you like. We actually like working with customers to take advantage of both. Yeah, look, I think you'll see some big deals. At the end of the day, we don't get too excited about running out after the big deals. They're nice, but it's about building that long-term, consistent ability to be able to add more and more customers each period and then grow those into the future. Wayne's just come in with a question. What percentage of revenue is non-U.S.? Typically, Wayne, it's usually around 90% is U.S.-based, so around 10% would be non-U.S. As we start winning opportunities such as Air France and BT, British Telecom, Europe has got a potential to increase in terms of size of revenue. Hopefully that answers your question. Question from Vistela about what is the customer retention rate for FY 2021? What we traditionally do is do that with the audited accounts. The reason why is because we want to do that properly, and it's important to have that audited. Again, I think it leads us to, though, it's a really interesting question because it leads us to talk about how Bigtincan talks about retention rate. Now, we do not do customer retention rate. We don't think customer retention rate helps investors to understand the value of the company. I can tell you now, we have extremely high customer retention rate. All we talk about is revenue retention rate, and that's a lot more real for investors when you think about the value of the business that we operate here at Bigtincan. We're going to give you detail on the revenue retention rate so you can get a bit of a view of how we're doing in terms of the actual dollars. Yeah, that will come out with the full-year results next month. David- Thank you again. I think we're done, Jane. Yes. Thank you, everyone. We'll have a copy of the recording of the presentation up on our website tomorrow. Thanks for joining us. Thank you, everyone. Thanks, everyone. The recording has stopped.
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