Well, good morning, and thank you for joining the Bigtincan Holdings FY23 Results Investor Briefing. My name is Jane Morgan, and today I am joined by Bigtincan's management team, including CEO and Co-founder, David Keane; Chief Product Officer, Stefan Teulon; the Senior Vice President of Marketing, Pam Dearen; and Global Head of Finance, Cyril Desouza, who'll be providing you with an overview of today's results. To ask a question throughout today's presentation, please use the Q&A function, which can be found at the bottom of your screen. David, I'll pass on to you. Thank you so much, Jane, and yes, welcome all to Bigtincan Holdings FY 2023 results call. My name is Dave Keane, the CEO and co-founder of Bigtincan, and as Jane said, today, I'm pleased to be joined by Stefan, Pam, and Cyril, as key members of our team here to present and discuss with you the FY 2023 results. Now, for the call today, we'll be using the FY 2023 full results presentation that was uploaded to the ASX this morning and is also available on our website, investor.bigtincan.com. A recording of this event we made available on the ASX and on our investor website after the conclusion of the event. Now, as we've often done before, before we start reviewing the presentation in detail for today's event, I thought I might provide some remarks about our progress in the year. FY 2023, and in particular, second half of FY 2023, was a challenging period, as Bigtincan completed its business transition to achieve our committed cash flow breakeven position in May and June 2023. Grew our adjusted EBITDA by about 100% to a record level of over $8 million and achieved positive EBITDA for second half FY 2023. Now, this transition was accomplished while the company grew its revenue by 13%, completed a major product transition as the Brainshark technology became fully operational as a standard integrated offering for our customers. I want to remind investors that FY 2023 was the first full year post the transformative Brainshark deal, which basically doubled the size of the company. Bigtincan took advantage of market headwinds to pursue our M&A program as announced in December 2022, and also while, all while dealing with that challenging macroeconomic environment. I want to start by acknowledging the work of the entire global Bigtincan team that allowed the company to deliver for customers and each other in this transition. Thank you. Calendar 2023 was also the period where companies faced the biggest challenges from those changes in the economy, where SaaS, Software as a Service, spending came under pressure, particularly in the tech customer base, which resulted in increased churn and downsell. Now, this accelerated churn impacted growth as our customers adjusted to a new reality, particularly those tech customers. Now, you'll see that, our tech customer base, which in FY 2022 was our joint top vertical, with 21% of our ARR, fell to 16% of ARR in June 2023. Now, that resulted in that accelerated churn of more than $6 million that impacted our second half FY 2023 results. Now, whilst these realities did impact our growth in second half, the fundamental engine for growth continued to show its strength in FY 2023. With the completion of the Brainshark integration program and the creation of what we call our Intelligent Enablement Platform or IEP technologies, this allowed us to accelerate the ability for our customers to purchase multiple hubs using our unified platform approach. Our ARR from multi-hub was 27% of total ARR at the end of June, with the number of multi-hub customers growing faster than in FY 2022. In FY 2023, multi-hub customers spent 92% more than single-hub customers, a bit more than $200,000 versus a bit more than $100,000 annual spend. Now, with that IEP completed, we continue to see multi-hub growing at FY 2024 and beyond, as more and more of our customers look to obtain the benefits of an underlying sales enablement technology connected into a single provider. This is an important proof point for me that the Bigtincan strategy is working and achieved in just one year. Now, you'll hear more today, but from an operational perspective, the execution of our technology was again a standout for me in FY 2023. I would recommend investors visit bigtincan.com to get more insight, but today you'll hear about some of the over 185 new technology developments that Bigtincan delivered, including, yes, that Brainshark integration, but also ongoing development in areas like digital sales rooms, augmented reality, and of course, Bigtincan Genie AI, as our generative AI strategy comes to life. But again, the company achieved all of this while also achieving some major operational goals with regards to prudent financial management, with sales, marketing, product, and development at historic lows as a percentage of total revenue. Our capitalized development costs in the second half of FY 2023 reduced 17% compared to first half FY 2023. As project work completed, we brought new technology to market. Yes, while Bigtincan ended FY 2023 at the lower end of its revenue guidance, the company met its commitment to the market to be cash flow breakeven in FY 2023. It achieved AUD 8 million in adjusted EBITDA, that's an improvement of 60% above guidance, and achieved an EBITDA positive position for second half FY 2023. Now, these results are important to create a long-term, strong, and sustainable business. As we go into FY 2024, Bigtincan's operating metrics are at the best place in the history of the company, with total operating expenditure as a percentage of revenue down to 95%. I'm also pleased to report that in FY 2023, Bigtincan continued to gain market awareness and recognition. Now, this year, Bigtincan was selected to join the exclusive list of award winners of the Fast Company Most Innovative Companies in Enterprise Award. This is a wonderful achievement for a little Aussie company that started in a shared office over a coffee shop in Bathurst Street a little over 10 years ago. And, in fact, we have a little takeaway for you at the end of this presentation as a way to remember our FY 2023 year related to that award. Bigtincan continued the ongoing M&A program with a number of small deals conducted during the period. We also progressed the Modus Engagement acquisition within the year and completed that shortly delayed after year-end due to a bunch of corporate impacts. The Modus deal brings over 100 new customers and expertise in sales enablement to Bigtincan. But, and with the completion of the Modus acquisition, pro forma ARR to start FY 2024 is $137.5 million. As investors will be aware, post FY 2023, Bigtincan completed an agreement with Regal Funds to secure a $15 million facility, with a focus of those funds being investments in AI technologies you'll hear about today. Now, those funds, together with the adjusted position of the business, means we head into FY 2024, Bigtincan is set up to continue to execute on our strategy with the operational flexibility we need to win in the market, and to be able to show the company can generate strong financial results in the future. And again, investors will also note that all this happened whilst the Bigtincan IBC and management have been supporting an ongoing process to review inbound change of control discussions. I'll make some remarks later in presentation about the progress there. Okay, let's jump through today's presentation. Thank you. Let's start with our agenda. The agenda for today... Yep, on the next slide, thank you, is to go through again a view of high-level performance in FY 2023. We'll look at the business update in terms of technology, customers, and overall progression in the year. We'll look at the detailed financial results, talk a bit about the FY 2024 outlook, and with additional information provided in the appendix for interested investors. Let's start with the results dashboard on the next slide. So as discussed, FY 2023 was a transformative year with the impacts of that transition to cash flow breakeven, the challenges of the global economy on SaaS, and the ongoing financial advisor process impacting the business. However, given all that, Bigtincan grew total revenue by 13%, grew adjusted EBITDA by close to 100%, and achieved EBITDA positive results for second half FY 2023. Now, we're going to talk more about each of those today, but overall, again, as we go into FY 2024, together with that now completed Modus transaction, Bigtincan is well set up to continue to build a strong, sustainable, and market-leading business. Let's jump ahead and talk a bit more about the market. I think this is in slide 4 for investors. Let's go, please, to the next slide, and then the one after that. Yep. Great. I think for, for investors that are new to the Bigtincan story, I think it's worthwhile taking just a minute to talk about why we're so excited about the future prospects of this market.S ales enablement is all about helping customer-facing workers to improve their performance and grow the revenue line in a more digital and remote economy. Now, Bigtincan has built our business by focusing on the enterprise and mid-market sectors of the economy, and building this set of use case-oriented technologies that offer a complete solution to our customers. Now, we started with Content Hub to deliver the right content at the right time to the right people, online and offline. We added Engagement Hub technologies to create engaging buyer experiences that are actionable, measurable, and help sellers win. And then with the Brainshark acquisition last financial year, we added to our learning solutions with market-leading sales readiness technology to prepare, upskill, and train customer-facing teams to deliver the kind of buying experience that counts in today's economy. Now, the combination of those hubs has grown into Bigtincan having a platform offering that offers a significant growth opportunity. And you can see from some of the numbers here, the platform market's expected to grow from around $1.7 billion in 2023 to as large as $6.8 billion in 2028. Now, for me, what this shows is that once we get back into a more normalized economy and we see the cycle change, we expect to see medium-term growth rates climb, as this technology will continue to have a big impact on businesses. Let's go to the next slide and talk more about some of the business updates from the year. So of course, as I mentioned, completion of the IEP technologies was a major milestone for Bigtincan in FY 2023. This technology set allows Bigtincan to be able to help our customers to implement multiple hub solutions in the most simple and transparent way. This technology also enables Bigtincan to rapidly integrate any acquisitions it performs and build a comprehensive solution for our enterprise customers. Now, you'll hear more from Stefan today, but Bigtincan launched Genie AI technology in FY 23. This is the basis of our large language model implementations that we think are going to have a big impact on the productivity of our customers. I talked about the Modus acquisition, also the small acquisition this year of SalesDirector.ai. It's all about combining these together to produce the best outcome for the company and enable it to take advantage of growth, both through the organic engine that we've built at Bigtincan, plus the ability to add customers through our M&A programs. I mentioned it before, but it's an honor to have Fast Company name Bigtincan in its most innovative companies in enterprise list. Pam will talk more about that to you today. We saw new customer logos and expansion wins offset some of those macroeconomic challenges I spoke about, and we'll talk more about some of those today. Of course, that transition in the business, to me, is a highlight of FY23 results. Last thing, as I mentioned, we talk more about the Bigtincan IBC process, the ongoing support from Morgan Stanley, as we continue to process that with the best outcome of all shareholders in mind. Let's go to the next slide... And talk about the customer update. As I mentioned, new wins and expansions in FY23 were certainly the driving force behind being able to offset some of those challenges in the economy. We added more than 150 new logo wins and expanded more than 500 customers in FY23. Yes, we did see some accelerated churn, both in the tech market and from some of the historic Brainshark customers that were acquired last financial year. We also saw growth from those customers that came in through the Brainshark space, allowing the Brainshark acquisition to pay dividends for our growth in FY 2023, and I believe beyond. Some names of customers there that chose Bigtincan. Again, pleasing to have those levels of enterprise organizations and household name customers choose to work with Bigtincan to help them to optimize their revenue line. Now, if you go to the next slide, this is one of the ones that I love talking about. I often call it our four donuts slide. I think it's a good way of looking at the progression of the business in here. Now, again, I spoke about it in my remarks, but the tech business was the most challenging vertical for Bigtincan in FY 2023. Overall, tech shrunk for us from 21% of the business last year to 16% of the business now. In terms of revenue per hub, we continue to see that IEP technology set that I discussed before, assisting Bigtincan as we set targets to get to 30% and more of our ARR coming from multi-hub in FY 2024, whilst continuing to see customers choose to start with a single hub as they join us. Other numbers on this chart are in line with the previous periods. And on slide nine, I want to talk a bit more about that multi-hub future. For me, there's some metrics here from FY 2023 that I see as impactful and indicative of potential future growth. So multi-hub ARR grew to $34.4 million. Number of multi-hub customers grew 15% year-on-year, and multi-hub customers spent 92% more than single-hub customers on average. That's $200,000 odd to $100,000. So, so what does this tell us? What does this mean in terms of thinking about the future of the company? Well, Bigtincan's strategy has been to add to our core with technology developments and acquisitions, to add capabilities in new areas that we can bring to our same customers. T his was even more important in FY 2023 with a challenging economy. F or the future, we see opportunities for Bigtincan to continue to grow this multi-hub business. I think with what looks like, potentially an ameliorating of the inflation impacts on the economy in the USA, we're looking forward to seeing growth opportunities again from new logo and expansion that drives this Multi-hub business. And again, that's the reason behind setting a 30% target of ARR in FY 2024 coming from Multi-hub, with opportunities to exceed that number in future periods. And of course, in FY 2024, we will also see the impact of AI technologies in Bigtincan's business and in our revenue stream. I see that as an additional growth lever over our traditional Multi-hub growth plans, which in FY 2023 was driven mostly by learning and content coming together. Now, if you go to slide 10, let's talk about the results of all that. I think the FY 2023 numbers show progression, and this gives us a bit of a view of how that comes together in terms of the results of the company. So again, adjusted EBITDA grew to $8.3 million from $4.1 million previous period. What's interesting to me is the adjusted EBITDA, as a percentage of revenue, grew to 6.5% from 3.8%, and total operating expenditure as a percentage of revenue reduced, as you can see there on our slide, to 95% from 104% in the previous period. Now, you'll hear it from Cyril, but these numbers were also impacted by foreign exchange headwinds. So if you think of this business on a, on a go-forward basis, these are pleasing results and show good financial progression in the business. Now, let's jump to slide 11, and just talk a bit more about, one more time, where we see this opportunity for us. So this is presenting an opportunity for a $10 billion market. It's still in the early stage of adoption. We see our existing customers continuing to buy more. We've talked about some of those expansions in this year. And we come at this market as a recognized leader in the space, and we continue to see analysts and leading customers recognize Bigtincan as one of the choice providers for this technology. It's important for investors to see that business transition I spoke about now completed. And with efficient operations and that proven track record, we believe we're set up well to grow in the future. I think the quote here from Anya is interesting and insightful. I think, this idea of a one-stop shop for sales tech is a significant opportunity for Bigtincan to take advantage of consolidation in the market. We're well placed to drive real-world ROI for our customers, and you'll hear more about that from Pam later in today's presentation. All right, now let's jump into the next section. I want to introduce Stefan Teulon, our Chief Product Officer, to take you through our progression this year in terms of the technology and talk about the impacts of generative AI. Stefan, over to you. Thanks, David. Hi, everyone. I appreciate the opportunity to provide a brief look back at how advancements in Bigtincan's technology have supported our business performance in FY 2023. Next slide, please. So while challenging, on reflection, FY 2023 was another tremendously productive year, and I'm thrilled to share that we have shipped over 185 new features and enhancements across all our solutions. Next slide, please. A few highlights I'd like to share and focus on: completing the Brainshark look and feel modernization, next gen analytics, seamless navigation for those multi-hub customers, digital sales rooms for persistent buyer and seller shared experiences, a unified CMS across all hubs, a new modern experience for authoring content, and tone of voice analysis in coaching AI. Next slide, please. Now, a year in review wouldn't be complete without discussing the impacts and opportunities of generative AI. Next slide. There's no doubt that advances in AI technology are going to be transformative for many markets, driving huge gains in productivity, translating to real dollars of value for the whole economy. A recent McKinsey report estimates this to be at least $2.6 trillion, and they call out customer operations, marketing and sales, software engineering, and R&D as areas most likely to capture those gains. Bigtincan's leadership in AI technology for the marketing and sales sector positions us better than most to take advantage of this new technology trend, and accelerating these efforts is supported by the $15 million funding program announced in July. Next slide, please. So where do we expect generative AI to play a role in our solutions? And the honest answer is everywhere. We envisage AI to be implemented and integrated across all our products and solutions, enhancing capabilities that we have today, like coaching, search, and content sharing, which are found in our readiness, content, and engagement solutions, respectively. Next slide, please. Earlier in the year, as David mentioned, we introduced Genie AI, and today, I'm thrilled to announce that this 's release will include AI chat, AI search, and AI text generation capabilities. Customers who have been participating in our early adopter program since March tell us that these are gonna be game-changing for their users, and we're only just getting started. Next slide, please. Beyond the specific capabilities themselves, I do want to call out and emphasize how Bigtincan is implementing generative AI tech with a focus on enterprise. Our customers are clear: they want to prioritize privacy, security, and transparency when using AI technologies. With Genie AI, we provide flexible implementation options, where we use a combination of privately hosted and publicly available large language models. The commitment that content will always remain within the closed ecosystem of the Bigtincan solution, and tools for reporting and auditing the usage of those AI features. Next slide, please. So I'd like to wrap up with a quick look to the future. Now, clearly, these large language models are extremely effective at tasks like content summarization, search, and generating new content itself. However, where I get most excited is when AI allows us to create new capabilities and new experiences for our customers that would have otherwise been impossible just a few mere months ago. So consider this, an AI role play, where an AI takes on the persona of a particular buyer in a particular sales situation. The AI will simulate a near lifelike experience of how that buyer would behave, how they would speak, mimicking what they would say in that exact situation. Our users, these sales reps, are able to practice, get feedback, and rehearse with a realistic situation under the sense of real pressures before ever going out in front of a live customer. Pretty amazing! So we're just scratching the surface of how this technology can create value and unlock these productivity gains for our customers. Now I'll hand over to Pam Dearen to share the impact Bigtincan is having on our customers today. Over to you, Pam. Thank you, Stef. Hi, everyone, I'm Pam Dearen, SVP of Marketing, and it's my pleasure to share with you some customer highlights and recent industry recognition for our ongoing innovation. Next slide, please. First, I want to share a multi-hub customer story with you. Lion is a leading beverages company that produces, markets, sells, and distributes alcoholic and non-alcoholic beverages. The Lion team faced numerous challenges, including content management and training. The holistic Bigtincan solution deployed by Lion provides their reps with a single platform to meet both their content and readiness needs, including learning, coaching, content, and analytics. And now please hear more from our customer, Lanita, Capability Lead on the sales operations team at Lion. Play video. Bigtincan helps us provide a singular solution by bringing together marketing, information, and learning content that a sales team member can use anywhere at any time. My name is Lanita Halaska. I'm the Capability Lead within the sales operations team at Lion Australia. We produce, sell, market, and distribute alcoholic and non-alcoholic beverages around the world. The major challenges that we faced were validity of our content and making sure it was up to date, and that our users can access it wherever they are in real time for our customers. When Bigtincan proposed a solution to us, they really knew our business and the challenges that we faced. Currently, we're using different solutions through Bigtincan. We have a coaching platform, an analytics dashboard, training material, learning content, and also automation tools for trade calculators. We recently ran a learning campaign through Bigtincan. We saw a 95% uptake of the learning content, and that delivered, for those particular users, a 24% increase in performance results compared to the people who didn't complete the activities. Bigtincan doesn't compare to any other vendor that I've worked with. I would recommend Bigtincan to everybody and anybody that will listen. Their innovation for the business, their true partnership, has meant that we have grown together. Thank you to Lanita and the Lion team, and we're just getting started. The Bigtincan and Lion team is leading the way in developing a virtual pub environment to take training to the next level using Bigtincan Augmented and Virtual Reality. Next slide, please. Perfect. Our customers depend on us to lead the way in enterprise innovation, and Bigtincan is honored to be recognized on Fast Company's Most Innovative Companies of 2023 as number 8 in the world in the enterprise category. To make the list, we had to demonstrate how our innovations impacted our business, our industry, and our broader culture. The enterprise sector is all in the enterprise category. To make the list, let's see. Next slide, please. Bigtincan is transforming the buying experience across industries, including consumer goods, like you saw in the Lion video, manufacturing, and life sciences, to name just a few. Regardless of the industry, Bigtincan solutions are delivering real ROI for our customers. Let me highlight a couple of examples. The ADP team implemented Bigtincan for onboarding and conducted an A/B test to compare the results for those that were enabled with Bigtincan and those that were not. Using our Brainshark learning solution, the team implemented a program that included purposeful practice and impactful coaching, and the results speak for themselves. The reps that used Brainshark significantly outperformed, booking 3 times as many meetings, building twice the amount of pipeline, and delivered a 2x close rate. That is some ROI that any sales leader can get excited about. And let me call out one more example. A Fortune 500 pharmaceutical company implemented Bigtincan interactive e-detailing content on iPads to better engage with physicians. The reps that used Bigtincan had a 36% increase in meeting duration, a 33% increase in communication effectiveness, and most importantly, a 2x increase in physician intent to prescribe. Additionally, physicians reported viewing these reps as clinical specialists, providing a valuable source of information. Now I'll hand over to Bigtincan's Global Head of Finance, Cyril Desouza, to run you through the details of the financial results. Cyril, over to you. Thank you, Pam. Good morning, afternoon, and evening to everyone on the call. Let's move to slide 26. Firstly, given the challenging economy that David spoke about, the results for FY 2023 included the company growing operating revenue by 13% and ARR by 8%. In terms of adjusted EBITDA, as you can see at the bottom of the right bottom table, Bigtincan achieved $8.3 million from $4.1 million, with EBITDA of $300,000 occurring in the second half of FY 2023. On reflection, it demonstrates a transition year for the business in FY 2023 as it progressed to a sustainable position in FY 2024. While gross margin was in line with prior years, other metrics such as LTV to CAC, LTV was slightly lower than the prior year, due mainly to the challenging macroeconomic landscape. However, the business is well positioned to improve these going forward. Moving on to the next slide, operating leverage. This slide demonstrates the benefits of scale and efficiency as operating costs, excluding the non-cash items of amortization, depreciation, share-based payments, improved across the operating cost lines by 9%, from 104% in the prior year to 95% of total operating costs as a percentage of revenue. There was also a reduction in capitalized development costs, as David mentioned earlier, from AUD 9 million in the first half to AUD 7.7 million in the second half, as the business has looked to more short to medium term focused projects as opposed to long. In addition, there was a material amount of severance of AUD 5.6 million within the lines of operating costs as the business adjusted its cost base to a new level for FY 2024. On the next slide, as David discussed on slide 8, subscription revenue was 94% of total revenue, and services revenue accounted for 6%. A slight increase in services as the company worked with its customers to help make sure we provided the Bigtincan solutions. I will note there was also a nice conversion of new and net expansion of ARR, comprising AUD 20 million, which contributed to the revenue increase of AUD 13 million for the period. On the next slide, slide 29. While subscription revenue for the period increased by AUD 13 million, cost of sales or direct costs as a percentage of subscription revenue was well maintained in the prior year at 12%, showing efficient operations but also achieving overall gross margin at a stable 88%. During the year, the team worked to optimize our hosting costs, which were monitored, as well as a focus on optimizing other spend related to implementation and service works. Overall, we are pleased with the focus of the team on ensuring the direct costs of the business continue to be maintained. As per slide 30, new logos increased during the period, driven by 150+ new logo deals. Net expansion reduced due to an increase in value contraction, despite the expansion dollars increasing over the period. Also, as David said, we experienced increased abnormal churn in FY23 to $17.6 million. Just two points I'd like to highlight, as you can see on the bottom left of the slide, is 32% of the churn related to one of our biggest verticals being technology, which was impacted by market conditions of growth, regarding growth and spend. Twenty-two percent of churn was related to Brainshark's learning management system use cases, which were accelerated from the projected churn at acquisition day to the rapid changes of the overall economy. Per the next slide, you can see as per the top pie chart on slide 31, Bigtincan ended the fiscal year with seventy-three percent of ARR contracts in excess of a hundred thousand. Contracts that were in excess of a hundred thousand accounted for 16% of the Bigtincan customer base. It's also good to note that opportunities that were in excess of $1 million accounted for 21% of total ARR. Our focus internally for the business in FY 2023 was looking to close multi-year renewal and new opportunities. As you can see in the bottom pie chart, the percentage of ARR has increased from 33% in the prior year to 56% of ARR contracts in excess of 12 months. Moving on to slide 32. The business collected cash receipts in line with revenue. I'd like to also point out that post year-end, the business completed the acquisition of Modus, with the payment being post year-end. We expect that deal to add to the operating cash position in FY 2024. I'll also note to investors that post year-end, Bigtincan announced a facility with Regal that will provide $15 million of funding that is set aside for investments in AI technologies and other growth initiatives that the team has just talked about today. Well, thanks, all. That's all for me. Back to David. Thanks, folks. Let's talk a bit about FY 2024. Now, before we go into the outlook for FY 2024, I do think it's important to spend a minute again on the potential control transaction program that I mentioned in my remarks at the beginning. I do want to again confirm that Bigtincan has received a number of expressions of interest regarding potential controlled transactions and has engaged Morgan Stanley as a financial advisor to assist a Bigtincan independent board committee to evaluate these inbound expressions of interest from multiple parties. I can confirm for the market that Bigtincan has established a data room to facilitate due diligence investigations for those interested parties whose expressions of interest are considered by the IBC to be in Bigtincan's interest to progress. But I do want to say one thing, which is an important input to that progression of the process, has been the finalization of the full year FY 2023 results and the detailed financial statements and commentary in the Appendix 4E, which we have released today. For me, this is an important milestone in this process. Now, let's talk about FY 2024, though, on the next slide. So we think about Bigtincan's aspirations for FY 2024, based on the progression we saw in FY 2023. A couple of things I want to note for investors. Number one is we've set a target of 30% of our ARR base coming from multi-hub. This is important for a number of reasons. Firstly, of course, to add to our growth, but also in terms of the profitability that multi-hub leads to. We see that as being one of the key drivers in the operational excellence program that we're implementing here at Bigtincan. You heard from Stefan about generative AI. I, I am also convinced that when we talk here in a year, generative AI will be an important part of our revenue stream, and we'll be able to discuss with investors what impact it has had in terms of additional revenue for the business. We expect that to happen in FY 2024. Cyril talked a bit about that abnormal churn, and we are expecting that to return to normal historic levels in FY 2024. Those processes that impacted, particularly tech companies, we have seen, we hope, complete, and give the business an opportunity to go back to those more historic levels. We also believe Bigtincan is in a position to continue to build on the metrics we achieved in FY 2023, which is to get cash flow positive, ARR revenue and EBITDA growth again in FY 2024, and certainly, progressing this financial advisor process to conclusion. Based on all that, Bigtincan will be providing FY 2024 guidance at the AGM later this year. Okay, well, look, that's it for the presentation, but I do want to go to the next slide because there's one thing that we love to do, and I hope you've all got a phone handy, but we've done this at our previous AGMs. We like to give folks something to remember each AGM by, who've been supporting Bigtincan or interested in our business. So if you have a scan with your phone, you can see the system we are providing, and I think you might find it insightful to be able to have a play with that. So we'll leave that on the screen for a minute. We're also going to now look at Q&A, which I'm going to bring up. Yeah, there are a couple of questions about the potential transaction. I think, the best we can say is that there are confidential discussions ongoing. We can't provide any more update now due to the confidentiality of that, but we expect to be able to update the market as soon as possible. There's a question here about churn. I mentioned that in my remarks on FY 2024. W e do expect that churn is... We do expect churn to return to normal levels in FY 2024. Definitely, FY 2023 had an impact. We talked about some of those tech customer impacts, but we feel that that was an important process to go through. There's a question about primary factors increasing to the net loss. I might hand Cyril that one, to talk a bit about the net loss. What are some of the abnormals, Cyril, that contribute to the net loss, and how we might mitigate those in the future, given this transition we've spoken about today? Yeah. So within the net loss, the company has got a substantial amount of amortization depreciation, which accounts to approximately AUD 90 million of that. There's also share-based payments, which were AUD 5.8 million for the year. So when you back out the non-cash items going forward, and David kind of highlighted it with the 95% of cash operating costs as a percentage of revenue of 95%, that puts the business in a really good position as we head into FY 2024. Thanks, Cyril. One thing, there's a couple of questions on generative AI. I might get Stefan to give his commentary. I think there are two questions, Stefan. The first one is: when do we see revenue? Which is a fair question to ask. When do we see revenue, and, how do we think about that as a percentage? Yeah, I think the question specifically is, what percentage of customers do we see adopting generative AI? Yeah, I think there's no doubt that it's going to impact our top line, both in terms of this. This is my view. Obviously, we're still early in the rolling out of this technology and customer adoption. It's going to help with churn. Certainly, the capabilities that I'm seeing progress and advance in terms of their own value and capabilities is impressive. So I expect it to contribute positively to reducing churn and maintaining our retention. But also gives us the opportunity to bring on, and we mentioned this at the beginning of the year, an additional Genie AI add-on, where customers can purchase the add-on on top of their existing package to access the more newer features, which I mentioned earlier around role-play AI. We've got a roadmap for these new features that I won't mention right now, but I certainly expect customers to be interested in taking on that new add-on. Yeah, for sure. That's one of the... In fact, actually, it's one of the reasons that we are looking forward to coming out at the AGM with more data on FY 2024. We think by that point, we'll have a lot more insight into where those AI technologies will impact our revenue stream in 2024. F or me, when I talk to customers, as Stefan said, the impact is pretty significant. And folks who follow the space will have noted, just this week, we've had OpenAI come out with an enterprise offering that is not a competitor for Bigtincan, but you're talking about that level of tens of dollars per user per month in revenue, which would be a significant level of uplift for Bigtincan. Another question here, Stuart, about can we articulate what part of the D&A is allocated across S&M, G&A, and R&D in the P&L? Yep. Yeah, good question. So majority of the costs are actually held within G&A. There is costs related to the leases, a small immaterial amount within S&M and product development. So, it's probably around AUD 1.5 million. If you just want to split that 750 and 750 into sales and marketing and product development. The rest of it is in G&A. There's another question about AI. I'm going to hand this one to Stefan. It's really interesting. It's more about the competitive nature of it again. You know, where, how's the competition? Where do we see ourselves- Yeah. playing in space? Yeah. Everyone's talking about it. I think many people are doing just that. They're talking about it, and they're creating a lot of... They're riding the hype cycle. O ur business has been one of execution, and we're rolling this technology into our capabilities and innovating with it. So speed to market and speed to delivering value is obviously a key way of getting ahead of competitors. But it's like all technologies. The first one to the cloud wasn't necessarily the winner. Everyone ended up there eventually. It's using your... And Pam mentioned this, using the culture of the company of being innovative, of deriving customer value, of actually focusing on the customer's problem, and using AI to solve that better than competitors. It's another tool. It's a remarkable tool, but it is just another tool, and given our strengths as a company and the culture we have in using technology to date, we're well placed to, create that value in Australia. A couple of questions about cash flow positive statement in the outlook. As you see, the company's made a pretty clear statement that we see cash flow positive in FY 2024. So I think the answer is yes, we see cash flow positive in FY 2024. That's certainly the message from that slide based on the company's progression to date. Okay, there's a question about... This is an interesting question, which I think is worth for investors, and it's worth having a bit of a chat about. It says, "Has legacy Brainshark customer-related churn largely finished?" I think this is an insightful question, and Stuart mentioned a bit in his remarks. I'll have him comment, but before he does, there's no doubt that when we acquired Brainshark, we did factor in churn from the Brainshark business. But of course, that was August 2021 when that deal was put in place. In a different economy, with a different way of thinking about the use of these technologies. So it is the case in FY 2023, we did see some of that churn come forward. That's the way I'd like to explain it to investors. It isn't that we saw churn that we didn't expect. It's more that we expected that churn to happen over longer periods of time and give us an opportunity to upsell and cross-sell them to other solutions, and that was brought forward. Stuart, do you have any extra commentary about that? Yeah, I was going to say, yeah, the business, the business was impacted in the first quarter, which was within that first 12 months of the acquisition. So it was churn that we predicted and in terms of going forward, and as David said, I mean, it was still ongoing. But, but from a sustainable position, we feel going into FY24, we've addressed it. N ot completely, but we've definitely minimized it to a point that we should get back to reasonable historic retention rates. There's a question here about sort of the market and our customers. I might get Pam to take this one. The question is: How are we seeing our ability to be able to get to customers in today's economy? I n terms of, are we getting in front of customers in the way we used to? How are we seeing that trend? We are. We're really happy that customers want to see us in person, and so we have opportunities that we are getting together face-to-face with our own roadshows, making sure that we're giving lots of opportunities to interact with our customers, both to make sure they understand our roadmap and all of the expansion opportunities, and also to make sure that we're hearing them. And what they tell us is, they're delighted that we continue to innovate, and we bring them ideas that will help them plan their roadmaps in a complementary way. So lots of great activity happening in FY 2024, basically. It's interesting, Pam, just for investors, I'm not sure anyone's going to be there, but we have Dreamforce coming up in two weeks? We sure do. So if folks are in San Francisco, we'd love to, we'd love to see you. Another really interesting question here, which is about the technology-related churn. We talked a lot about it, but I think it's worth having one more brief answer to this question. What's going on in tech? And I think there's two things going on in tech. We've all seen over the last year the tech company momentum move away from investing ahead of the revenue towards doing what Bigtincan did in FY 2023, which is a transition to a world whereby these companies are run effectively and efficiently. I think that definitely we had some circumstances where that churn hit us because large tech companies, household name large tech companies, put off tens of thousands of people in reductions in force, and that impacted us. It definitely did. I think it's back to a previous question someone else asked, is, are we through the tech churn? I certainly feel that a lot of the adjustments have been made. It's impossible to predict that 100%, but it does seem like that. And a lot of it will depend upon when the new cycle starts, particularly in terms of adjustments to interest rate expectations, which we definitely see starting to change. In fact, I was just looking, we're starting to see some new NASDAQ IPOs trading at pretty significant multiples, which is something that wasn't happening in, in the first half of calendar 2023. That's a pretty substantial change. So we'll, we'll see, and talk more about it. All right, we've used our time. We'll try. We've got a bunch of other questions. We'll try and get back to everybody if we possibly can, but I want to thank you so much for being here for this event. As we said, we will publish the recording live, on investor.bigtincan.com, and I hope you enjoy, XR, that we offered. If you can't get it, we'll make it available on the website as well, and looking forward to seeing you at the AGM. Yes, everybody. Thank you for joining us for Bigtincan Holdings FY 23 Results Investor Briefing. As David did just mention, we will have the copy of the recording available online at investor.bigtincan.com. If we have missed any of your questions, please feel free to reach out via the contact details, which can be found at the bottom of our ASX releases. We thank you all again.