Good afternoon, everybody, and welcome to Dropsuite's 2022 quarterly results update. Today we have Charif El-Ansari, Bill Kyriacou, and Manoj Kalyanaraman, who are gonna be presenting the presentation. Just a little bit of housekeeping. At the end, there will be a question and answer session. Please type your questions in the Q&A facility or the chat facility at the bottom of your Zoom screen, and I will read those questions out to the team. With that, Charif, I'll hand over to you. Thank you, Craig. Thank you everyone for joining our Q2 update. I'm extremely pleased to be reporting some record results across top line as well as the bottom line, as well as the cash flow generation. We continue to play a mission-critical role in cybersecurity for companies, large and small. We continue leading with our products, and we continue growing globally across more than a hundred countries. We continue building a very solid team, across multiple locations, and we continue to grow our recurring revenue at a very, very healthy pace. I'm not going to spend so much time on challenges and opportunities. I think the audience totally understands the opportunity coming from the ever-growing growth of cybersecurity concerns and risks and challenges, the growing regulation, and also the continuous movement from on-premise environments into the cloud, which is mostly demonstrated by the growth, the very, very high growth of SaaS services across multiple applications, from CRM to email, to communications, productivity, to accounting software, et cetera. Then we see a continuous lack of complete security and cybersecurity hygiene by not backing up many of these applications. I'm going to spend another minute on the opportunity here by describing the type of partner that we work with. They are called managed service providers. Those are the companies that mostly SMBs outsource their IT requirements and services to. Those MSPs drive about $200 billion of IT spend every year. Those numbers in about 152,000 worldwide. Keep in mind, though, that they are mostly in OECD countries, which is where we tend to focus. Those MSPs are growing at a very healthy pace, double digit between 11%-20%. Interestingly, the number one source of growth for those MSPs is they're going up the value chain and offering their services to enterprises, specifically mid enterprises between 500-5,000 seats per company. As no surprise here, the number one tailwind is offering cyber defense software, selling bundles of services that contain backup as well as many different variations of cybersecurity software in a bundle that is sold to SMBs and increasingly to the enterprise. This bodes really well for us, given our business model that we've talked about before. We continue growing our partner base. Now, keep in mind when we talk about our numbers here, we're talking about the partners that we sign directly. There are hundreds, and now we're in the thousands of smaller MSPs that are buying Dropsuite through our IT distribution partners. Think of them as wholesalers. This culminates in us exceeding 800,000 paid users for the June quarter. Just a quick reminder, this model allows us to really be investing and continue investing in product innovation R&D while we do better scaling across sales, support and marketing, and give us some meaningful operational leverage. We continue deriving the advantage and the growth here by really focusing on the partner experience, right? By integrating our software into their workflows, into their ERPs, which makes provisioning of the software, the billing, the supporting extremely seamless and not so time-consuming, which is very important for our partners, specifically the MSPs that I mentioned earlier. We combine that with an exceptional user experience, and this meant that we are still the number one Office 365 backup provider by SoftwareReviews for the third year in a row. This also means that we continue delivering very strong results, strong momentum across the business. Keep in mind that all the PCP and/or year-over-year and quarter-over-quarter numbers are on constant currency to be very conservative on how we present our numbers. Our annual recurring revenue is now at $20 million, a very nice milestone. Our gross margins, as we have committed, continue ticking up, and we'll have my colleague, Manoj, covering it a little bit more in terms of what we're doing. Users is growing, as I mentioned, and we have reached the 800,000 mark. ARPU continues to grow, thanks to the continuous growth of the higher-end SKUs that we have specifically around Office 365 and Google Workspace backup plus archiving. The churn, the revenue churn continues to be at world class at sub 3%. For those of you who saw the AGM presentation, we also talked about how strong our net revenue retention is, which is more or greater than 125%, which is absolutely world-class. Combine revenue churn sub 3% with net revenue retention above 125%, and you have a very solid story for continuous growth across our partners. I will pass this to Bill now, who's gonna cover the cash flow for the quarter. Thank you, Charif. We are pleased to report a return to positive cash flow quarter in June with normalized operating cash of AUD 400,000, increasing 266% on the prior quarter's cash burn. Cash receipts increased 17% quarter on quarter and 81% on the prior corresponding period on a normalized basis, with strong collections in the quarter assisted by the AUD depreciating against the USD in June quarter, which positively affected our AUD cash receipts with the majority of receipts collected in USD. Our DSO KPI was steady against prior quarter. Cash payments by line item on the 4C include payments for storage costs, which grew 14% on prior quarter and 112% on the prior corresponding period. Our focus remains on gross margin improvement initiatives as a priority. Payments to staff in the quarter were flat compared to prior quarter, with the March quarter inflated by annual staff bonus payments made. Payments for admin and corporate costs declined 63% on the prior quarter, with again, the March quarter inflated by annual one-off payments, including insurance renewals and subscriptions. Payments for marketing increased 24% on the prior quarter, with increases relating to conferences and online initiatives. The June quarter was our largest positive cash flow quarter, and we expect this to continue in future quarters. Normalized operating cash flow for the first half of 2022 was circa $160,000 positive, and we reaffirm our outlook for positive operating cash flow for 2022. Thank you, Bill. I hope I'm audible to everybody. My name is Manoj, and I joined as the CTO of Dropsuite in February this year. Prior to that, I essentially was working as a leader of a product and engineering team, managing a SaaS product in the Microsoft data management space. I'm very happy to speak with you all on this occasion of our quarter two results. Next slide, please. Yeah. What I wanna do today is essentially walk you through the various technology initiatives and technology key focus areas in order for us to be able to drive the continued growth in business at a pace faster than the market. First off, we continue to focus on hiring and growing our team. In this, we essentially are focused on organizing our team around key priorities. To ensure that our retention continues to be high, we're investing in training and development. This, we believe, will build the right engineering team for our future, for future growth. We continue our focus on innovation both in terms of product features and technology. On the technology aspect, we are focused on things like data pipeline, automation of workflows, and to invest more in our technology stack. These investments will pay off by allowing us to deliver more product features and new products to the market at a very fast pace. We are custodians of data, of large volumes of data. We wanna continue to derive insights from this, both internally and for our customers. This will allow us essentially to derive the right insights of how our customers use the product and prioritize the right features for our customers. Lastly, you know, scaling the cloud. We're a business that was born in the cloud, and we continue to scale our business in the cloud. I wanna share more about this initiative in the next slide. Manoj, if you don't mind, you can continue using this slide. All right. to explain how you scale in the cloud. Thank you. No worries. Scaling the cloud essentially is the ability to use multiple cloud technologies and bring them together to operate more effectively on the cloud. What we are exploring is the use of multi-cloud. Multi-cloud essentially is our ability to bring both public and private cloud services like Amazon and combine them to pick the right service for our offering. This will allow us to bring in best of breed services for our use. Next is, you know, our focus continues on compression, storage, and security of data. We are essentially starting to store our data in different storage tiers in Amazon, and this has led to reduction in the storage cost on the cloud, which is allowing us to improve our gross margins, contributing to the increase in gross margins. You know, we are a company that want to focus a lot more on the roadmap, and so we are opting to bring more enterprise-grade, third-party, out-of-the-box products. This will allow us essentially to accelerate our roadmap and also manage our own infrastructure more effectively. We don't have to build every piece of software that actually can be bought out of the box. These initiatives, I think, will help us continue to grow our business, and also allow us to drive profitable growth overall. I'll hand it back to Charif, and I look forward to handling any questions that you may have at the end. Thank you. Thank you, Manoj. As you have seen when you heard Bill talk and Manoj talk about how we're looking into the business, how the kind of results we are delivering, the kind of profit and cash that we are generating. We are really well-positioned to have an investment flywheel where we're growing top line, you know, we're ensuring that we're scaling really well from a gross margin standpoint. We are making investments along the way by generating this profit and then investing prudently for future growth. This is something that we've covered in multiple quarterly presentations before. The significant tailwinds that we have, our product leadership, that growth in the partner network, and again, we still have a massive headroom to go forward. The underserved digital market in the SMB space mostly, but even in the mid-enterprise. The fact that we're building an amazing team across multiple locations makes me really optimistic and makes us believe that this is absolutely the right investment framework for us as a company. If you think about it, we have three main pillars of our growth strategy. One is continue growing our existing business, which as I just mentioned, still has a long way to go. Maintaining and sustaining our product leadership, introducing new features and capabilities, expanding our partner base. I mean, I mentioned earlier that there are 130,000 MSPs globally. We barely have 2% in terms of share, so plenty of room to grow just with our existing organic business. We continue growing our sales footprint. In our most recent announcement, we onboarded a phenomenal sales leader to head the channel for us in Australia and New Zealand, which makes me really exciting about growing in our home base in Australia. The second pillar is organically introducing new products, and this is something that we have committed to. We've committed to delivering a new data protection product by the end of calendar 2022. The rationale for introducing new products is that, as we mentioned earlier, there's a crazy amount of data moving into SaaS software products and solutions, and those also need protection. We're picking products for data protection that resonate with our existing channel partners, and we also look forward to increasing our users, our revenue per user, and our gross margin by introducing new products. Thirdly, we continue exploring accretive acquisitions that are of high conviction. Here, the concept here is not to acquire companies to just buy their users, basically doing the same thing that we do. We're more interested in broadening the scope of our data protection solutions and then cross-selling to the existing channel. We are making sure that we're taking our time on accretive acquisitions because we want to make sure we have the right company to acquire, and we want to make sure we don't de-focus on the first two pillars if we acquire the wrong company. Hence, we're taking our time to choose the right high conviction acquisition. What we're looking to do is to continue leading the pack in terms of the quality of our products and then to continue growing at a much faster rate than the market. The backup and the global cloud backup and recovery market is growing between 20%-24% per year, and we hope to be growing at a much faster pace than the market in the foreseeable future. With this, I want to quickly reaffirm our strong outlook for 2022 and beyond. We continue to be aided by strong tailwinds. We continue to be leading the pack with our products. We continue building a phenomenal team, and we continue to expect to have profitability and cash flow generation while growing ARR and the top line overall at a very healthy pace. With this, I conclude the presentation and then we'll be all happy to receive any of your questions and answer them on this call. Thank you. Thank you, Charif. Just a reminder for everybody, please use the Q&A facility at the bottom of the screen, and I'll read your question out to Charif and the team. First one in, Charif, is on churn. Positive to see that the churn is below 3%. Can you just provide a little bit more detail, please, on what that means? Is that quarterly churn, 12-month rolling average annual churn? A little bit more detail behind that, please. Yeah, my apologies. This is written in the fine print at the bottom of the slide. When we talk about churn in this presentation and typically in all our announcements, we're looking at the partners' revenue churn year-over-year. If we compare, for example, June 2021 revenue versus June 2022 revenue, and that's how we calculate the churn. We believe that looking at the MSP churn is the right way of doing this. Same thing with net revenue retention, because the MSP partner that we covered earlier is our customer. It is the right metric for us as a company. Right. Thank you. Next question is around acquisitions. You mentioned looking at accretive acquisitions. Interested in your thoughts between using the cash balance that you've got, but also given that there's been a large degree of devaluation in terms of the values of a lot of tech companies that are out there and Dropsuite share prices is held up remarkably well. What's the balance between scrip versus cash in your acquisition thoughts? We still believe that, no matter how the market behaves, you can look at the total value of an acquisition and say, okay, the valuation has to drop, in light with what's happening to overall valuations in the industry. We are still big believers that scrip and earn-outs should be a critical component of any acquisition. Given the size of our company, when we acquire a smaller company, it will still be a significant addition to our staff. It will be still a significant addition to our ARR. Ensuring that we are sort of fighting in the same trenches for at least 2-3 years is absolutely fundamental. We continue to think of earn-out and scrip as a critical component of any future acquisition deal. Thank you. Next question is, ARR is over AUD 20 million, over 800,000 customers. Are you finding the Dropsuite brand is becoming more recognized globally with your customer base? Are you finding it easier to establish a presence in some of those new markets? Absolutely. It is happening every day. Keep in mind, when we talk about brand recognition, we're talking about dealing with our MSP community, just to be clear. We're not talking about end clients. I was at a partner event yesterday in the U.K., I mean, the feedback that I personally heard from partners was, I would say, really humbling about how much they like working for us. The most common thing that they say is, "It just works. It makes us look good with our end clients." I've heard it repeatedly yesterday so many times. This kind of feedback is absolutely critical in the type of channel that we service, which is the MSP channel. Keep in mind that the MSPs tend to service a certain region or even like a very specific small part of a region, let's say a small part of London as opposed to overall metropolis. What this means is that MSPs don't tend to compete aggressively against each other. Word of mouth, collaboration, comparing notes is absolutely typical in the industry. Hearing this feedback repeatedly yesterday, you know, plus, of course, you got the SoftwareReviews, plus you see all kinds of good feedback we hear on Reddit, on Facebook, and also directly, like I did yesterday, from our partners, makes me strongly believe that our brand and recognition is growing by the day. Right. A follow-up question from that, are there any insights or comments that you can share on how your competitors are in the market and what you're seeing from that competitive landscape at the moment? Yeah, we've seen, we mentioned, I think, in the previous webinar about an acquisition that happened in the industry that really rocked the MSP industry. That was an acquisition by our largest competitor. It's called Datto. They were publicly listed on the New York Stock Exchange. They were acquired by a private equity-backed company and went back to private. That is sending a bit of tremors in the MSP community. They're worried about cost-cutting. They're worried about reduced support. They're also worried about increasing prices from that competitor. We're seeing actually MSPs seriously considering, and I would say some of them are flocking away from this, from Datto because of that acquisition by a private equity-backed company called Kaseya. This bodes well for a company like Dropsuite. Aside from that change, we don't see any further changes in the competitive landscape. We continue to see a much bigger win ratio on our side. That has not changed, even though and I've mentioned this earlier, we do tend to charge a premium of about 25% versus our largest competitor, which is Datto. Thanks, Charif. Another question, I guess, on the competitive landscape, that's come in. It says Azure and AWS, sorry, have reported slower sales growth through the past quarter as businesses have been reopening. Is Dropsuite seeing any slowing in its sales pipeline? We have not seen any slowdown so far. We also haven't seen any meaningful slowdown, even in the worst days of COVID, in the last couple of years. Right? Now, at the same time, we are at I would say, unprecedented times in terms of inflation, recession. Now, keep in mind that backup and cybersecurity overall is becoming a table stakes item for businesses, and it's almost becoming an existential question to have the right security posture. While we are moving into uncharted territory in terms of the macroeconomics, I strongly believe that we are in a good position given the tailwinds that we discussed earlier about cybersecurity, the threat of losing your data and possibly losing your business, plus the regulation that we continue to hear more about across multiple countries around the world. Thank you. Next question's on product growth margin. It's been performing well and ticking up over the past couple of quarters at 64% now. Where do you think you can see that going to? Yeah. We are even though we're not giving a specific number, with the great work that Manoj and team have been doing makes me optimistic about continuous growth of gross margin in the coming few quarters. That like Manoj mentioned, we're rationalizing some of the type of storage services we're using with Amazon. We are also improving our search capabilities at a lower cost. We're also taking a multi-cloud approach, which also Manoj mentioned. With all these initiatives, some of them are being implemented, some of them will be implemented. We continue to be bullish about our gross margin in the coming quarters. Thanks. That might just segue into a question for you, Manoj, just come in. You've talked about that multi-cloud architecture as a way of looking at reducing costs. Can you quantify, loosely, what you think that multi-cloud program can deliver? Yeah. I think the multi-cloud offers us more services to pick from. Not necessarily just cost alone, but also enabling us to choose the right service. As an example, Google uses something called as Bigtable and BigQuery, which actually could help us do data management much efficiently. And there are you know many such services. Of course, we play a lot with Microsoft 365. Azure sometimes offers us very good storage capabilities as well. In my slide, I spoke about multi-cloud more from a point of view of enabling product differentiation and the choosing the right service for our product not being just a single vendor lock-in. However, all of these initiatives, all of these decisions are driven not only towards you know investing in the right technology, but also to ensure that our growth margin remains healthy. I wouldn't want to go down the path of estimating a number because many other factors contribute to it. We are committed to maintaining the right cost efficiency as we go into multi-cloud. All right. Thanks, Manoj. Back to you, Charif. Can you provide a little bit more regional breakdown of where you're seeing the growth in the market, Europe, America? We noticed you've recently hired a sales and channel executive for the Australian New Zealand market. Just a bit of color on that regional growth, please. Yeah. We probably need to start maybe showing to our investors the regional breakdown in subsequent presentations. Our largest market is North America. For the last few quarters, the fastest-growing market for us has been the E.U., which has continued to show some tremendous growth. The growth really started with the GDPR introduction in 2018, 2019, and the growth continued at a very healthy clip. Now, albeit from a smaller base, that's going really well. APAC is also showing promise, but when I talk about APAC, I'm mostly thinking about the OECD portion of APAC. We're focused on Japan, we're focused on Singapore, Hong Kong, and we're focusing on Australia and New Zealand. We've reached a certain amount of ARR in Australia and New Zealand without having a full-time sales executive there. We reached a point where like, this is absolutely the right time to start investing there. Then we onboarded, I would say, a world-class sales executive to lead the effort there to build a team around him, as we further grow there. Thank you. Just a reminder to people, Q&A facility at the bottom of the screen if you have any questions to ask Charif, Bill and Manoj. Next one for you, Charif. You've mentioned an ambition to grow at two times the growth of the backup market. Can you provide a little bit more color around some of your broad assumptions underneath that? Are you looking at sort of number of products, number of partners, number of end users? What are you seeing through there? Yeah. That's a great question. I mean, the first thing to keep in mind is when we talk about the total industry, the cloud backup recovery market, you're talking about enterprise, you're talking about server cloud backup, you're talking about desktop cloud backup. It's a big market. Then there's a SaaS component to it, which I believe is still at its nascency, right? We are focusing on the most, I would say, promising and possibly the fastest-growing portion of the market. That's on the macro side, right? That's point number one. Point number two, we did mention that we barely have 2% of the MSP community working with us, right? You've got some massive upside there, right? That's number two. Number three, with new product introductions, we expect to add more users, more ARPU, and more growth margins. Lastly, our existing organic business, not just from an MSP standpoint, but from an end user standpoint, continues to have a lot of white space. A lot of these SMBs are still not in the mindset of backing up their SaaS applications. If you combine all those and do some math, growing at approximately 2x the market, you know, plus or minus is something that we believe is achievable, and we absolutely need to be building the team and expanding our sales and marketing footprint to deliver these targets in the next two to three years. You mentioned ARPU there has been growing very strongly over the past sort of six, seven, eight quarters. What has been driving that? Is it the number of products per customer that you're selling? If it's that, can you give a bit of an update in terms of roughly how many products per customer? Are we starting to see any price increases potentially coming through in this inflationary environment that we're seeing at the moment? Yeah. When you think about our ARPU increase over the last few quarters, it has been driven by a couple of reasons. One, we've been seeing a shift in our mix from the lower cost products like a simple email backup or website backup into the higher features, higher price Office 365 and Google Workspace backup. Now, on top of that, we have introduced some time back an archiving and compliance SKU for Office 365 and Google Workspace that complements backup. Typically in the industry, some of the regulated or many of the regulated companies, they have to buy a backup product and an archiving product to comply with the regulators. In our case, specifically in the SMB space, we are offering an upsell path where you can have backup and archiving under one umbrella, under one product, and that tends to be priced higher. These two reasons are driving the ARPU upwards. Now, as we introduce new products and as we plan to increase the users with these new products, we look forward for ARPU to continue to improve. Again, that's definitely subject to us delivering and executing well on new products that will be most definitely at a higher ARPU than what we have today. Great. Thank you. Last question, coming in, Charif, and I know you're gonna be limited on what you can say on this, but it has been asked a few times, so I'll pose it to you. Topline, we've seen them creeping up on the register over the last little while. Have you been in conversations with them, and any idea of what their intentions are? Yes. Actually, my most recent conversation was two days ago with Topline. Topline continues to be extremely supportive, extremely happy with our results. Given the type of company or fund they are, I haven't seen any indication of anything atypical of a typical fund, right? They're accumulating, they like the management, they like the board, they like the business. They do their homework really well, and they see an opportunity of a stock that they feel is, you know, still has a lot of room to grow, frankly speaking. Excellent. Well, Charif, Philip, Manoj, thank you very much for your time. To investors out there, if there's any other follow-up questions, please email through to myself, or through Charif, and we'll answer it. Charif, I'll just hand it back to you to close. Thank you, Craig. I wanna thank everyone for attending today. As you saw with the presentation and with the new faces today, we're growing the team, we're growing the business. We continue to be really optimistic about the next few years, and I wanna thank you for your continued support.
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