Good morning, and welcome to the LiveTiles Quarter One FY 2022 Results Webinar. Presenting today, we have Karl Redenbach, CEO and Co-Founder of LiveTiles, and Jarrod Magee, CFO of LiveTiles. There'll be a short update followed by the opportunity to ask questions, and we intend on wrapping up in around 30 minutes. Over to you, Karl. Good morning, everybody. It's Karl Redenbach, CEO and Co-Founder of LiveTiles here. I'm standing next to Jarrod Magee, which is good. We're standing 1.5 meters apart, but it's great to be in the same room finally after a long time through this pandemic. We're pleased to announce our Q1 results today, and we're going to allow questions, I think, once we give you a quick short update. We have recently published both a presentation and a Word document or a PDF on the results that are on the ASX, and we'll be referring to those presentations and those documents through the course of this update. Firstly, we're very pleased to announce that our ARR continues to grow. It's grown every quarter, and this quarter we actually delivered a 13% rise in our ARR, up to AUD 64.5 million, versus where we were a year ago in our September 30, 2020 quarter. We also had a record cash receipts quarter of AUD 14.6 million. I think you've seen our disciplined cost management, where we saw an improvement of 56% in our operating cash flows, compared to last year's quarter. We think that despite the fact that Q1 is typically one of the most challenging quarters when it comes to revenue growth, we've done a great job in this period to be able to continue showing that ARR increase and showing that discipline in cash control, and importantly, a record, an equal record cash quarter. The other thing that you'll notice if you look at our results, the implementation of our recent strategic review has been executed. We're seeing continued improvement from both top and underlying growth of our balance sheet. Very happy with those comments. We're also pleased to report a very strong cash position of AUD 20.9 million, which includes AUD 6 million of our recent debt facility. We expect a further AUD 4 million to become available, which would take that to AUD 24.9 million in the December quarter after approval at our upcoming AGM. This again provides us with a really strong foundation for FY 2022 and beyond, and really allows us to look at our growth ambitions as we go forward. The last point I'll make, and we'll start to flick through those slides, those that are looking at the presentation here online, is that we have a huge addressable market estimated by Microsoft at over, you know, $300 billion. You know, we're, we've been recognized obviously by Forrester and Gartner as one of the leaders globally in this space, and they're the two tech analyst firms, the two top tech analyst firms. Our recent success in some really highly competitive tenders, and these are the largest tenders in the world, and we've been able to show that we've been able to win them against all our competition. So we're very excited about that. We'll just talk probably briefly now around some of these Q1 highlights. Just to confirm again, AUD 64.5 million, + 30% on previous quarter. Our AUD 14.6 million of cash receipts, which is a record up 21% from the previous quarter. Really these are the highlights that we're looking at now. If we, I suppose, look at a general operational update, it's been an extremely busy quarter for us. We've obviously recently announced this AUD 10 million debt facility with OneVentures that allows us to look at funding strategic initiatives. For a bunch of reasons, we think this was a very wise choice, so that we continue our growth trajectory and continue to look at the latest innovation that will look at this huge addressable market of $300 billion. We also hosted a very large event with Simon Sinek. For those that don't know Simon Sinek, he, I think, had 52 million views of his TED Talk, which talks about the why, where he looks at Apple and why they've been such a successful business. Really, it's the essence of what LiveTiles is trying to do with its customers. It's trying to allow the likes of the big companies we've got on to be able to find their why and communicate that to their employees. For those that don't know much about LiveTiles, we are on our way to being the world leader of employee experience. We have a desktop and mobile app to do that. I think the great thing about this event, we had over 8,000 registrations. We've already had a bunch of leads and very confident about, which we'll talk about in the outlook around where we're positioned in the market and us continuing these events. We also did, for those that look at our website, we've done a complete refresh of our brand, including a dedicated Reach website. That Reach is this employee app that a lot of our big customers are taking on at a very fast rate, a very fast growth rate of that product. You're seeing that having a huge uptake, and we've now dedicated a whole website to it. Just confirming on the cash highlights again, you know, AUD 14.6 million in record cash growth to AUD 64 million, AUD 1.1 million net operating cash flow. You know, our ARR continues to grow every quarter. In fact, the biggest point I think, if we look at our performance for company over the last two years, is we've grown our ARR by over 50% in the last two years. There's no doubt the last two years is probably, certainly my experience, been the most challenging as an enterprise software, particularly when we're trying to sell large deals. We haven't seen many customers face-to-face, very few in the last two years. The fact that we've been able to grow our revenues by 50% while implementing really disciplined cost efficiencies, I think is a fantastic result for any enterprise SaaS company. We're very confident in feeling that we're on our right path with the results. The last point I will make is that we did take on the debt facility. We've got AUD 20.9 million in cash. We also have an extra AUD 4 million, so that'll be close to AUD 25 million to come in. That really sets LiveTiles well with the discipline of our cost management to go very fast in the future. The last thing I'll just talk about really is our premiership plan, how we're gonna keep it on track. You know, we wanna focus on how do we get these very large customers that are implementing our tool, making sure that we're the global leader in employee experience. I think we're seeing that through a number of things. We've invested in a very innovative technology that Monash Uni has been researching over 20 years, and it's actually part of one of the world's largest health studies. You'll hear a lot more about this over the next coming months when we release some new product initiatives there. That's really about how do we, particularly in a post-COVID world, deal with wellness, deal with habits. The BrainPack initiative with Monash, I think is an incredible opportunity for us that we're very excited about here. The last sort of part of the operational update is that we have got a number of very successful deployments going on. For example, this quarter, UnitedHealth Group, which is one of, I think, the largest health group in the world, that deployment is going extremely well, working with a large Catholic schools network and a bunch of other businesses around the globe. Our projects are going extremely well, and that gives us great faith that we're well on track. I'm gonna now throw it over to Jarrod to give you an update on the financials in some detail. Thanks, Karl. I'll now go over the sort of key financial highlights for the quarter ending 30 September 2021. You should be able to see this on screen at the moment, our financial summary highlights slide. As Karl's touched on, you know, it's pleasing to have another quarter of continued ARR growth being achieved. As Karl's highlighted, you know, our ARR is now sitting at AUD 64.5 million, which is a 13% increase when compared to the prior corresponding period of September 30, 2020, and also sees a AUD 1.4 million increase when compared to the June 2021 quarter. A pleasing result given the challenges in a Q1 for us with our Northern Hemisphere business. On a constant currency basis, when compared to and using the 30 September 2020 FX rates, ARR reached AUD 64.9 million. With 1,026 customers and our continued ARR growth, our overall average ARR value has again grown this quarter, up 23% when compared to the prior corresponding period to AUD 62,900. The trend again, moving in the right direction for the business as we continue to make our shift and focus towards the larger mid-market and enterprise customer segment. Karl also touched on earlier some of the customer highlights. During the call, we had some key customer wins across our global regions, including a global chocolatier manufacturer based in Europe with over 15,000 employees, majority of which are frontline workers. Large Australian national insurance company with 1,500 employees, also the majority of those as frontline workers. A U.S. government education board with over 3,500 employees, just to name a few of the key wins. Importantly in the quarter, we also achieved some great existing customer deliverables. We had 10,000 users go live across the Catholic schools network, you know, which has been a really large project for the team to deliver. It's been able to drive personalized content integration capabilities with ServiceNow, which is a key business system for that schools network. We had LiveTiles Reach deployment and testing being successfully completed across the three key business units within the UnitedHealth Group for their initial use cases. This is a major milestone in the project, and allows us to stay on track to completing the full rollout this quarter in Q2. We saw LiveTiles Reach be successfully deployed into a large Australian hospitality business with over 160 venues across the country, which is really important timing as we come out of lockdowns and business can now service its frontline hospitality workforce, by using their personalized emails and phone numbers to really access the necessary comms and communications and content, as these venues begin to reopen. In terms of cash, the September quarter saw the business equal its previous record cash receipts quarter, as Karl touched on, with another AUD 14.6 million received, which is a 21% increase on the prior September quarter. With this continued growth and the great result, combined with cash receipts, the trailing twelve months now sees our cash receipts at AUD 54.4 million. In relation to cash flows, as per the Appendix 4C, the net cash outflows for the quarter was one point one million, a 56% improvement on the prior corresponding period. When excluding our one-off employee redundancy charges of about AUD 600,000 for the from our June restructure, this actually takes our net operating cash outflows down to zero, sort of AUD 0.5 million. A great reflection of the business continuing to focus its efforts on driving disciplined cost management practices. On a trailing twelve months basis, our normalized net operating cash outflows were AUD 5.9 million, which again is a 58% improvement to the prior corresponding period of last year. As outlined in the Appendix 4C, during the quarter, we had cash outflows related to the following operations with staff costs of AUD 5.8 million, which is down AUD 800,000 from our previous quarter, which is reflecting the reduced headcount through our restructures. We had AUD 4.8 million in R&D efforts. Operating cost about AUD 2 million. Advertising, marketing, AUD 1 million. Admin costs of AUD 1.4 million. Cash outflows for investing activities include the AUD 900,000 investment paid for into the BrainPack business, as Karl touched on. We also had some cash outflows in relation to the financing activities, which included 200,000, just over AUD 200,000 of associated one-off fees in relation to the debt facility transaction. The combination of the above cash performance and securing the debt facility, which included AUD 6 million of funds this quarter, this has resulted in the closing cash on hand 30 September of AUD 20.5 million, and puts the business in a really strong financial position with a further AUD 4 million to come in in this upcoming quarter, subject to the shareholder approval or upcoming AGM. This covers off all the key financials for the September quarter. Any further details can obviously be found in our ASX announcement and the supporting investor presentation. Just before I pass back to Karl to wrap up, if there's anyone who wishes to ask a question, just to send a reminder that they can raise their hands using the icon in the top right-hand menu bar of the Teams function to capture the questions. Great. Thanks, Jarrod. Yeah, those that want to, they can raise their hands. What I thought we'd do is just finish with this last slide here, which really looks at the outlook on, you know, where we're going and how confident we feel. Firstly, Q1 is the most challenging. We've been able to increase it as I said, by 13%. We've been able to have a record cash receipts. More importantly, if you look over the last two years, despite a pandemic, we've increased our ARR by 50%. I think they're the key numbers. Really, at the end of the day, we've now put ourselves into a very good, solid financial position for both the where we're going with cash, where we're going with continued ARR, and where we're going with customers. The fact that our customer deployments are going really well is incredible. The event that we had with Simon Sinek, there are many leads that we've got out of that. Over 500 qualified leads that we're pursuing. That's a great start. We have a lot of tenders that are going out. A record number of tenders that we're dealing with right now, which we're excited about. Importantly, our recent wins of Nestlé, UnitedHealth Group, other large enterprises, confirms that we have the leading position. All of those tenders had, you know, many tens. Some of them had 35 vendors that were competing against, and we were chosen at the very top of the list of those 35 vendors. The fact that we continue to win those deals is really exciting for us and confirms our leading position in the employee experience market. There's no doubt that we have a really deep, continued focus on innovation and investment to continue our employee experience market, to take our sort of first mover advantage as part of our key strategic plan. Hopefully for anyone that wants to ask a question, please feel free to do so. I'll pass to Maureen. All right. The first question we have is Suraj from Citi. Go ahead, Suraj. Thanks. Can you hear me okay? Yes. Yep. Great. Hi, Karl. Hi, Jarrod. Hi, Maureen. A couple of questions. This first one, seeing that customer numbers or customer churn continues, it's actually dropped. Can you just give us some color on that and what's happening there? Yeah. As we sort of noted over the last 18 months, our real focus has been making our go-to-market, existing customers and future customers in that mid- to upper-market segment. We've seen a number of small customers on our legacy products drop off, which we have in some ways been deliberate about because we're putting more focus, more energy, more money into much more profitable customers and much more profitable business. I think that's seen in our ARR average up, you know, it's 23% year-on-year, and that's really been our focus. It's definitely a key part of our strategy to make sure that we have that mid- to upper-mid-market focus. That also equates with the enterprise product suite and development of those products. From an operational perspective, we're sort of executing on our plan there. Got it. Karl, on that, I think you had a few resellers and stuff who were on holidays or extended payment terms. Has that come back now or have you seen that or have they churned away? No. We're starting to see that, which is great. We're definitely seeing an uptick into what we would call more normalized buying, spending and partnership relationships. That's a very positive news. In fact, even for Q2, as probably everyone's aware, we've been locked away certainly in Melbourne and Sydney for a long time. We're seeing a lot more uptick. Even the capability for our teams to be able to travel is a really big thing. Probably most importantly, we're seeing projects come, you know, start again. There was a lot of postponement of projects, even though the customers had signed deals and, you know, were taking time and particularly some of the amount of time to get those projects going through COVID, when no one can get in the same room. We're seeing that come back pretty fast. That's a real positive sign. I think, you know, one of the challenges in COVID for us, even though people say you're a tech company, hang on, you know, why aren't people buying your product left, right and center and clicking on it and deploying it? Well, the issue is for our product, it's a complex enterprise product that does take some deployment. The good news is, particularly for the medium and large customers, is when they have that in, it's there for a long time, particularly when it's deployed well. That's been our focus on this enterprise suite. There's no doubt that that's. We're seeing some really positive signs there. Got it. Just one more before I jump off the queue. Obviously, Karl, you mentioned 1 Q is seasonally quieter given summer holidays in Europe and Yeah. U.S. I'm guessing that there was some disruption from the change in the strategy and stuff as well. Can you just touch on, you know, both those factors and how you're seeing things shape up into the second quarter? I mean, you already said things are coming back, but just- Yeah. if you don't send the sales motion, the go-to-market motion all are now being better than Yeah. Well, look, as I sort of mentioned, we've seen the tenders ramp up, which is just a good leading indicator, especially when we look at our pipeline, which is increasing. That's the first thing. There was no doubt the last 18 months when our sales team have not actually been able to meet a customer face-to-face, and they've now just started, probably in about September timeframe, they got back in front of customers. We do believe that that's going to lead into a good Q2, where tenders will start to be finalized, where there's a natural deadline, particularly in European and U.S. markets, where there's a natural deadline at the end of the year, 31 December tends to be a bigger period for them than Australia, for example. It's in the end of the fiscal year for most of those organizations in those regions. There's no doubt that that aligns. Then just on the, I suppose, looking at mid to enterprise markets, which as I said, are more profitable, and you know, takes longer sales cycles, but the good news is they are bigger deals. There's no doubt that, you know, there's a lot of natural close points or points that will lead to deals being closed in this Q2 period. Yeah, we're very confident about that. We think the strategy aligns. We've obviously made some reductions, and we've also consolidated some of the product. We're seeing in the market our simplification of our new website and our new message resonating extremely well with both customers and partners. The feedback we've had is fantastic. We know that what we're doing on a product side of the coin is actually resonating in the market well. Got it. Thank you. All right. Thank you, Suraj. Next question we have from Johnny Huynh from Evans & Partners. Go ahead, Johnny. Hey, can you guys hear me okay? Yes, we can hear you. Oh, great. Thank you. I just wanted to ask about the progress of the low touch sales, website and whether it's live and how it's going so far. Yes. The good news is we actually have only had it up in about the last four weeks, the website where you can now both trial and essentially buy or inquire through that, which is the first time we've had that in our short six-year history. The data, we don't have the data points yet, but certainly so far what we've seen is some good uptake through that, particularly after this very large Simon Sinek event. You know, we had many thousands of people online viewing it, and we've been able to get a lot of interest and attraction through it. Just looking at our website traffic, our social media engagement, it is up big time. Website traffic's up about 46% and our actual social media is up about 96%, very close to 100%. There's no doubt that that's going to yield business through that. Yeah, it's the data is a little too early to tell, given we're only four weeks in. Okay, great. Thanks. Could you also just give a bit more background on the BrainPack investment and what kind of functionality is involved and if you're looking to bring that to your platform? Yeah. BrainPack, from our perspective, is a very exciting initiative, where we've taken a minority stake. Importantly, we see this as a way to co-sell our Reach products and Reach capability, particularly in the wellness space. Monash University, for example, has BrainPark, which is the world's multidisciplinary brain neuroscience park. I believe the only one of its type in the world. They've conducted over 20 years of research into mental health, cognitive performance, psychological traits, and human behavior. Now, it's one of the challenges that every one of our companies that we're working with are facing. For those that have seen, been following anything around what a post-COVID world looks like, you know, there's a commentary around the great resignation. There's also potentially a commentary around the great attraction. This is really challenging for particularly our large customers. We've got a lot of our customers have tens of thousands and some that have 300,000 +. Got several of those customers that have many, many thousands of employees or tens of thousands of employees. There's no doubt that COVID has actually created some very bad habits in employees and people. One of those is actually, believe it or not, addiction to technology or addiction to your phone and things like that. Really that is involved in one of the world's largest health studies with Monash, and it's really taking all of that research and bringing that to market in a smart way. There's a bunch of artificial intelligence that's gonna be in there. From our perspective, unfortunately, we can't disclose too much of it. Watch this space, we will let you know more of it as we're able to release more to market around that solution. We certainly see as far as employee experience market, this is a huge space and a huge gap, employee wellness, employee behavior, and making sure that the companies can be connected and support their employees. It's a big part of what we're doing. Okay, great. Thanks. That's all from me. Thank you. Thanks. Great. Thanks, Johnny. The next question we have is from Steven Blanks. Go ahead, Steven. Steven, are you there? Oh, I just have to say thank you and congratulations on the solid results in very, very volatile times. My two questions are twofold. Like, firstly, what new pieces of business did you sign for the last quarter? Yeah. I'll let Jarrod answer. Yeah. I think in terms of you know forward we've highlighted some of the key customer signings made during the period. The ones I touched on was the you know obviously we can't unfortunately reveal all the customer names in relation to our agreements with them. Sure. We did have a large global, you know, chocolatier manufacturer in Europe. 15,000 employees, so quite a large global one. We had a large Australian national insurance body with over 1,500 employees, so it's quite a well-recognized brand as well. We had a large U.S. government education department signed up as well with you know just over 3,500 employees in that business. Then inside our 4C, we've also got a few other announcements around our customer signings as well. Fantastic. Just one last question. I know you've got a strategic alliance with Linus, and obviously with the importance of video now, I'm just wondering how that trial's going and whether you see a big future for that partnership. Yeah. Look, we're continuing to invest in some critical R&D. Linus is definitely part of that. We're still in early stages, which is what happens in enterprise software. It does take, you know, many months, sometimes years to get really good tech to market because it is complicated. Yeah, we're continuing to work with Linus. We'll also continue to work with a bunch of other organizations. Soundbite.ai out of the U.S. is something that we're working with, some really smart audio R&D that we think could be synergistic to some of the video collaboration R&D that we're doing. There's no doubt there's huge opportunities in both of those spaces, both audio and video going forward. Certainly the early-stage R&D looks very promising. Yeah, we really can't comment other than to say that it's still early stages. Hopefully that gives you some overview. Yep. Just one last follow-up question. Like, obviously strategic alliance is extremely important. Is that something that's really on your radar map, where you're looking to build those alliances wherever possible? Yeah. Look, it's definitely a big part of our growth strategy. In fact, you know, we still look at a lot of our partners in Europe. Unfortunately, you know, during COVID, there has been some challenging times in the U.S. and Europe, but we're seeing those partners bounce back. We're seeing them, you know, more active than ever with customers. I think it, you know, whilst us and all of our partners have struggled to actually get in front of customers face-to-face, just hasn't happened. We're seeing a bounce back of that pretty quickly. Those things include, you know, you do a bit of traveling, you meet a customer, it's much easier and faster, particularly in some of our complex deals where we might have, you know, one of the big recent wins, we had over 236 decision-makers on a deal. A lot of people to have in a room, a lot of decision-makers. Yeah, there's no doubt that we're seeing a bounce back and sort of some more, you know, some more optimism. Then, yeah, certainly developing a lot more unique IP co-development with some partnerships that we think will yield to long-term results. Then probably last but not least is Microsoft. You know, Microsoft still continues to be a huge partner. We have some really unique innovation where it's actually developing specifically with Microsoft, both at not just an Australian level, but actually with their corporate head office in watch this space. We'll tell you more about that in the next few months, but it's some really unique stuff that even Microsoft globally are very excited about. We'll provide more information on that as we develop it and hopefully we'll make some announcements over the next three to six months around that tech, which we're really excited about. Fantastic. Good luck for the next quarter. Yeah, thanks. Thank you. Thank you, Steven. Next couple of questions, live. We've got Richard Cho. Go ahead, Richard. [audio distortion] Richard, are you there? Okay. Benjo, are you there? All right. We've got a couple of chat questions that have come through. Great. I think just the first question we've got is around outlining why we need to draw down the facility now. It doesn't seem necessary with such a low cash burn. Do you wanna explain that, Jarrod? Sure thing. Obviously we're making every intent to try and push the cash flow outflow down further and further each quarter, and I think we've shown a good sign of that over the last couple of quarters, as you see on our presentation. You know, each quarter we're improving our outflows every quarter. That's the ability to service our ongoing operations of the business and making improvements there. Obviously, we've got very strong strategic goals we've come to market on, and in order to achieve those and chase that growth fast, we need to allow us to have capital to go and make some investments, as Karl's touched on, such as the BrainPack investment. You know, these sort of investments we need to be considering not just for today, but, you know, for 6, 9, 12 months down the track for us as well. Having that funding available to us today gives us that flexibility to do that. One more? Just one more before we wrap up. Yeah. The question is, what kind of outlook can you provide for the next few quarters in terms of licenses in the pipeline? Look, just in relation to that, we definitely will be reporting on that in the next half, and you'll see that, you'll see those numbers. We're very confident in how the products are going. Particularly, we've mentioned in the previous result was our Reach product, where you know that product growing exponentially, which is fantastic. You know, we've got a lot of RFPs that are in the final stages, some of them. In Europe in particular, where there are some very large customers in those RFPs. Now, you're never sure until you sign those RFPs, until you've won them, and that's the challenge to give any accurate forecasting on it. But what we can say is that there's certainly more than ever, and we've seen a real uptick since we've completed the last set of quarters. There's no doubt in getting out of COVID. Yeah, hopefully that gives you an idea. I know we're just past the half an hour, so I might throw it back to you, Maureen. Right. Look, we just have to wrap up now, as we've got other meetings. If you would like to ask questions, I can see there's quite a few questions outstanding here. Please send an email through to investorrelations@livetilesglobal.com, and we'll get back to you straight away. We'll also be uploading the webinar onto our website as well as all the other documentation. Please feel free to reach out if you require any further assistance. Thanks, everybody. Yeah, obviously we're focused on continuing our growth, making sure that we, you know, we continue with these large wins and look forward to giving an update in the not too distant future. Thank you. Thank you.
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