Thank you. I would now like to turn today's call over to Martin Barrett, Managing Director. Please go ahead. Thank you, Deanna. Good morning. Welcome, everyone, to our results presentation for financial year 2023. I'm Martin Barrett, MD of Auswide Bank Limited, and joining me today is Bill Schafer, the group's CFO. During today's call, we will be referring to our investor presentation, which was lodged on the ASX this morning. I'll provide an update on the environment and Auswide's financial year 2023 highlights before handing over to Bill to cover off the financials in more detail. Finally, I will finish with some comments on the outlook. So I think it goes without saying that it's been a volatile time. This morning's result announcement is delivered in the context of a year that has seen certainly some challenges. Competition escalated materially across both home lending and deposits in the latter part of the first half. At times, we saw in the market term deposit rates that were very close to home loan rates, and we saw securitization costs higher than some home loan rates. The big banks were at the forefront of driving home lending competition, which identified by them was below their cost of capital. Pricing discounts matched with generous cashback offers, up to AUD 6,000 one offer, and were quite prolific across many players. This encouraged record loan churn in the system and some home borrowers churning several times. While we successfully competed in one market share at this time, we did so competing on necessary competitive rates, and not rates and cashback. I do believe that cashbacks will be a burden for many over the short to medium term. For Auswide Bank, as for others, acknowledging some timing differences and treatment of cashbacks, NIM has been difficult to maintain with a combination of back book lending and deposit repricing. Wholesale funding costs materially in advance of the cash rate, new deposit pricing competition, and new lending at lower margins, all playing a role in applying some pressure. However, since mid-July, and the interest rate hold by the RBA and some contraction in 90-day BBSW, we have seen some settling in competition. Cashback offers have now mostly been withdrawn. Front book home lending has seen some upward price movement, and deposit competition is slowly easing. We expect that this easing to a more rational market will continue. So with those comments, let me now turn to our investor deck. So, referencing slide three. Our underlying NPAT was up marginally to AUD 25.067 million. While modest, nonetheless, Auswide Bank has now had 10 consecutive years of consistent improvement in its underlying NPAT. I think that's an achievement that would be rare in the industry. We had an outstanding year in home lending growth. Our lending grew at a record rate for the bank of 14.2%, or AUD 548 million, and our total assets exceeded, for the first time in our history, AUD 5 billion. Home loan growth was over three times system, with loan approvals jumping 18% on financial year 2022, which itself was a significant record year for us. Strong support from brokers and the ongoing success of our private bank in attracting high net wealth customers was excellent. Our work in building out our broker capability and delivering consistently good turnaround times has been critical, as it has continued to allow us to differentiate in this competitive space. Our investment over time has built a very strong foundation and great capability. Growth, however, has put some pressure on margins, and Bill will speak more to this later. I want to make some comments on our growth and expenses that outstripped revenue growth. We've had a committed course of building further lending capability, improving customer retention, delivering further digital capability to our customers, and improving automation across our business. Additionally, we have invested to further enhance our cyber resilience and fraud detection capability. Consequently, we have pleasingly seen and demonstrated a material increase in capability, whether this has had an impact on expense growth during the year. Inflationary pressures have also played a part, as have ongoing increase in regulatory complexity and requirements. Referencing slides four and five, we've unfortunately seen some very disturbing successful cyberattacks over the year. Complacency here is not an option, and we have made some material investments in technology, fraud, cyber, that are necessary to continue to protect our customers' money and data, and while providing the online digital experience they require. Fraud activity has continued to materially increase, and our customers have been falling victim to the many scams that are occurring. We invested in both software and partner surveillance that are combating the daily occurrence of customers falling victim to fraudsters. Customer deposits growth was strong at AUD 355 million, or 11.6%. However, it did fall short of our loan growth. This led to wholesale funding covering the gap, which was at elevated pricing. The opportunity is to replace this more expensive funding with retail deposits in this new financial year. Whether we have seen, ninety-day wholesale funding costs fall back by some 20-25 basis points from their peak in July, which I think is good news. On house prices, despite the substantial increase in interest rates, we have seen a resilience in the housing market. While system growth has reduced, it appears a well-publicized shortage in housing, given significant population growth, has house prices remaining relatively stable. This underpins loan quality and, loan resilience. Referencing slides six and seven. We undertook our first industry-aligned customer survey, incorporating both customer satisfaction and Net Promoter Score. Pleasingly, we saw a customer satisfaction of 97%, with 71% of our customers surveyed reporting a very high satisfaction. Our Net Promoter Score was 31, and these results put Auswide Bank in the higher echelon of customer experience. For those of you that are students of the Service Profit Chain, then you would recognize that the catalyst for strong customer satisfaction is staff engagement and satisfaction. Auswide Bank has among the strongest staff engagement and satisfaction in the industry, and our recent survey results of 96% staff engagement, following an 88% participation rate, is instrumental in our customer outcomes and our long-term success. Turning to slide eight. Lending growth occurred across our broker business and our private bank. As previously stated, we were one of the few that did not offer cash backs, which we believe both distorted the market and encouraged short-term loan churn. In the context of this, our loan growth was significant. Private bank continued to grow and was successfully winning high-quality net worth individuals across its key segments. We're delighted to welcome a number of very high-profile individuals to Auswide Bank as customers over the year. We have built a strong business in this space, in this space, that has opportunity for further growth over time. Turn to Slides nine and 10. An elevation in our cost-to-income ratio to 65% is the highest we have seen for some time, and consequently, this has lowered our return on equity to now be in line with larger regional bank peers. Our attention over 2024 is on working to improve our net interest margin, while cost growth will be significantly reduced. The focus in the medium-term continues to be a cost-to-income ratio of 60%. Capital has improved to 13.7% and is the strongest it has been since 2019. This capital level, we believe, allows healthy capacity for organic growth over this year. Our performance continues to translate to strong shareholder returns. We've declared a fully franked dividend of AUD 0.21, unchanged from Financial Year 2022 fully franked dividend. Our full-year dividend is AUD 0.43, which is an increase of AUD 0.01 on FY 2022. Based on the closing share price as at 30 June, this represents a very strong, fully franked yield of circa 8%. As we've stated before, this may be the strongest yield in the listed banking sector. So all up, it's been a challenging but nonetheless solid year. I'll now pass to Bill for a more detailed review of our results. Yeah, thank you, Martin, and good morning, everyone. We are pleased to announce this morning that Auswide has delivered another underlying NPAT record. While only marginally up on the prior year, this was achieved in a challenging environment. The financial overview on page 12 highlights the underlying NPAT of AUD 25.067 million, which is up 0.4% on the prior year. As there are no material one-off or non-recurring items, the statutory NPAT is equivalent to the underlying figure. The statutory NPAT is down 4.1% on the Financial Year 2022 results, which included a AUD 1.17 million one-off item. The highlight of financial year 2023 was record loan book growth of 14.2%, or more than three times system, to a total of AUD 4.4 billion. There was also an 11.6% uplift in customer deposits, which reached AUD 3.4 billion at the end of the financial year. However, the competition in both loan and funding markets resulted in a 6 basis points decrease in NIM across the year, down from 194- 188 basis points. Based on record loan book growth and the offsetting downward trend in NIM, the net interest revenues increased 8.7% to AUD 89.2 million. Earnings per share on an underlying basis was down $0.22-$0. 556 which reflected additional capital raised to support the loan book growth. Similarly, the underlying return on equity decreased from 9.4% to 8.7% with the additional share capital raised. The increased loan volumes, along with investments in people and technology, resulted in a cost-to-income ratio of 65%, which was up from 61.1% in the prior corresponding period. The NPAT reconciliation on page 13 highlights the 8.7% uplift in net interest revenue, up AUD 7.1 million on Financial Year 2022. Non-interest income was flat, with the AUD 1 million decrease relating to the non-recurring items reported in Financial Year 2022. The bad and doubtful debts were marginally down, which relates to the arrears, which remain at historically low levels. There were several expenses which are noted as increasing across the financial year: employee benefits, fees and commissions, and general expenses. The increase in expenses, as noted on page 14, relates to the OpEx and CapEx investments to support the bank's growth and technology ambitions. Technology and cybersecurity continues to place pressure on the expense growth. There were additional investments in cybersecurity, data, and cloud governance. The ongoing demands of the regulatory compliance added to costs, including open banking and the NPP. There were further enhancements to the capabilities of the bank in AI to support loan retention, robotics, and internet banking. Personnel costs were up AUD 3.28 million. In addition to wage increases from CPI and skill shortages, Auswide appointed additional personnel to support third-party volume and to assist in loan retention efforts. In addition, as the bank has grown, staff were added to support transformation, risk, technology, and finance. The loan book growth required additional expenditure on mortgage broker fees, credit reporting, valuations, and verification charges. The loan book data is detailed on page 15, with growth of financial year of 14.2% to AUD 4.4 billion. In the home loan book, the growth was 15.1% to AUD 4.28 billion. The distribution of the Auswide loan book is presented on page 16, highlighting the 16.7% growth in the New South Wales portfolio and 28.1% growth in Victoria. There has also been significant advances across the rest of Australia. Diversification has been supported by the broker channel and private bank, with 36.2% of the loan book now residing outside Queensland, up on 30.4% at the end of financial year 2022. Southeast Queensland continues to be a major source of growth for the bank, with a 12.1% increase across the financial year. Home loan settlements were at AUD 1.3 billion, a record for the bank. Quality low LVR lending remains a focus for Auswide as the loan book grows. This quality is highlighted on the arrears slide on page 17. Total arrears, at just AUD 4.4 million, represent 10 basis points of the total loan book. This compares to arrears at a level of 18 basis points at June 2022, and 9 basis points at December 2022. The greater than 90-day arrears were just 4 basis points of the loan book at the end of the financial year. These compare quite favorably with our peers, with other banks at 80 basis points and regionals at 115 basis points. Adding to the credit quality is the continuing upward trend in advance payments, which equate to AUD 244 million, or 5.5%, of the loan book at the end of the year. In addition, there are AUD 443 million in offset accounts, representing 10.1% of the loan book. Provisions and reserves for credit losses on page 18 total AUD 6.5 million. The low arrears have resulted in a reduction of the regulatory specific provisions from AUD 2.3 million to AUD 1.5 million. However, the collective provisions have increased from AUD 2.1 million to AUD 2.6 million, to account for any uncertainty that might arise in the current interest rate environment. The total provision coverage ratio at 30 June was 36 basis points as a percentage of credit risk-weighted assets and 15 basis points of total loans. The NIM has been under pressure from competition from loans and deposits, per page at 19. Across the financial year, the NIM fell 6 basis points from 194- 198 basis points. The focus has been on managing the funding loans and product pricing, as well as increasing deposit funding. The 6 basis points contraction is reflective of the increases in both wholesale and funding rates and deposit rates. The cost of deposits has been impacted as customers switch from cheaper cost transaction accounts to the more attractive returns on term deposits. The waterfall chart discloses the benefits of higher yield assets of 198 basis points across the year, while customer deposits and wholesale funding rose an average of 101 and 80 basis points, respectively. The funding mix on page 20 discloses the 11.6% growth in customer deposits at 72.4% of total funding. The total customer deposits were AUD 3.4 billion at 30 June. Martin touched on securitization, which does remain an important source of funding and was utilized during the rapid growth of the loan book, and now accounts for 11.2% of total funding. Auswide will continue to focus on customer deposits and management of spreads on wholesale funding. There has been success in sourcing deposits through Auswide's Queensland-based branch network, as well as partnerships and online capabilities, and this strategy will assist the funding required as the RBA term funding facility continues to mature. The chart on page 21 provides a breakdown of the material increases in wholesale funding. Of note, is the escalation of costing in sources such as NCDs and senior unsecured FRNs, which supplement our variety of funding sources, and these increased by an average of 290 basis points year on year. As per page 22, the board of directors declared a fully franked dividend of AUD 0.21 per share. This brings the total dividend for financial year 2023 to AUD 0.43, up AUD 0.01 on the prior year. The payout ratio of 78.4% remains within the board target of 70%-80% of net profit. The dividend was maintained in line with the record profit and balanced with capital conservation to provide for further investment. The dividend reinvestment plan has been retained with a discount of 2.5%. The statutory EPS and ROE were both marginally down, as the additional capital was issued during the year to support the growth. Capital is disclosed on page 23 and remains well above the Prudential target at 13.7%, with CET1 at 11.43%. The new capital framework, which was effective from January 2023, delivered a benefit of 77 basis points to the bank's risk-weighted assets. However, this was offset in the main by the adjusted capital buffers announced by the regulator. Growth will continue to be supported by the operation of the DRP for the final dividend. The financial year 2023 has delivered record loan book growth. This has been offset by fierce competition for both loans and deposits, which have impacted the NIM and the increased expenditure on personnel, technology, and loan volume-related costs. However, Auswide has maintained a record underlying NPAT, marginally above the financial year 2022 results. This has enabled the board to retain a AUD 0.21 per share final dividend and AUD 0.43 per share total dividend for the financial year, which is up AUD 0.01 on the prior period. Thanks, and back to you, Martin. Thanks, Bill. First, everyone knows this is my last financial year at Auswide Bank, and therefore my last financial year-end results presentation. It's been a journey I've thoroughly enjoyed as we have, over the years, modernized the bank, lifted capability and performance, and really improved the quality of our business and grown strongly and profitably. Over the last 10 years, 6 months and 30 days, Bill, there have been no shortage of challenges that we have tackled and overcome as a team. Importantly, for our shareholders, we have been able to increase our dividend in those years, and it's nearly doubled over that time. 2024 will certainly hold its fair share of challenges. However, as stated before, we are seeing some positive signs in both the home lending and deposit markets becoming more rational. We've also seen a modest fallback in wholesale funding costs. We have a team that have also worked on numerous challenges in the past and successfully navigated their way through. This year, we expect modest loan growth in the first half as we continue to work on funding lines and replacing, reducing, our more expensive lines. A focus on managing costs will also feature this year. Loan growth needs to be profitable, and whilst financial year 2023 has seen some temporary challenges in that regard, we do anticipate improvement. I'd like to take the opportunity to thank my team, to thank our customers and our shareholders, and those on the call who have supported us over the years. Whilst I have a few months to go, it certainly has been a great challenge getting this smaller bank capable of competing and winning against much bigger peers in the industry. Thank you. Over to Brianna. Thank you. At this time, we will open the call for questions. I would like to remind everyone, if you would like to ask a question at this time, please press star, then the number one on your telephone keypad. My apologies. Your first question comes from Alastair Hunter with Ord Minnett. Your line is open. Thank you. Morning, Bill. Hello, Alastair. Question on, I suppose, net interest margins. Second half, looks like it was sort of around 18 points down on the first half. Where did you sort of end coming out of June? And obviously, there was a bit of market instability going on in wholesale markets, TD markets around the TFF funding requirements at the sector level. But how have things settled down and NIM in the start of FY 2024? Yes, Alistair, thanks for the question. It was a bit of a rollercoaster ride, as you would imagine. The reason why we haven't been more specific with that is that it's such a volatile process that we've been through. On a month-by-month basis, we've seen literally months where the NIM has increased marginally, and then several months, of course, where it has reduced significantly. This, this started as far back as December. But what we are seeing now, as we've come into the new financial year, and this will relate to what Martin's been saying, is we've seen a little bit of settling. Now, of course, it's early days, but we are seeing in both the deposit and wholesale funding areas that things are starting to settle. The pressure for competition in term deposits is very marginally lessening at the moment. And we are seeing, of course, the BBSW settle at a more realistic level in comparison to the cash rate. So look, I'm not going to step out and make any predictions. The pressure is still there. It is significant, but what we are seeing is a settling of those monthly declines in the NIM. But we will be watching it very closely. And to keep that profitable lending, we will need to control our deposits and make sure the majority of our funding is coming from that area. I think, Alistair, we've also got some opportunity as we work through financial year 2024 to kind of rebalance some of our funding. So as we said before, we had to lean a little bit on securitization to cover the gap between deposit, retail deposit growth and home lending. And that came at a higher cost of that particular funding. It takes some advantage in respect to BBSW is coming down a little bit from their peak, as I said, about 22-25 basis points. But more materially, we have seen some really positive early start to the new year in terms of retail deposit growth. And that's allowing us to start replacing some of that more expensive funding. So we'll take some advantage and keep on working where we can to replace more expensive funding lines with lower cost funding lines. Thank you. Maybe if I can ask about expenses, and you've mentioned a focus in this year after, I suppose, some of the volume-related stresses, plus some of your own initiatives hitting the FY 2023 year. Where do you expect in terms of the 2024 year and 2025 years, where do you expect the improvements to come through? Is it the fees, commissions, just being less pressured by volume? Is it a reduced technology and innovation spends? Where will these changes be visible? So, I think actually, over the last few years, we've been doing quite a bit of heavy lifting in relation to investment in the business. While we continue to see this as being an ever-changing kind of environment that requires continual investment in the business, we've certainly done quite a bit of that heavy lifting. And I think the demonstration to some of that investment plays through in terms of the fact that we were able to achieve record loan growth of AUD 548 million, which far surpasses any capability we may have had just a few years ago. So positively, we're seeing some realization of that investment from past years and also from the year that was. I think we've also seen quite a level of activity placed in terms of getting more capability around our organization, dealing with data and dealing through a cloud journey. And there's been a team that's kind of been built around that to assist in that particular journey. So those investments have kind of been made. We've made quite a substantial amount of investment into cyber and fraud capability. And we have made quite a significant amount of investment in terms of our delivery to our customers in terms of some new initiatives, in terms of online and so forth. So a large number of those investments have been made. Our expectation over this year is, while there will continue to need to be a level of investment, it will be at a much lower pace, and our growth in terms of costs will reduce quite materially. Phil, is there anything you want to add to that? No, I think that's right. As you said, that we did invest heavily last year, both in personnel, so we have strengthened our departments across the organization, and there's no plan to significantly increase those, that OpEx figure across this year. So, it's a simple formula, a little bit more difficult to pull off. But basically, the positive jaws, where we will continue to increase the loan book, but the real challenge will be on handling that NIM, with the pressures there and maintaining our expenses at at a level which equates to where it is now. We're doing a review across the organization now, Alistair, which is kind of looking at where we might have pockets to release cost. Yeah. So we don't have a specific view of that yet, but I anticipate that by the time we get through to the end of the first quarter, we will have. And there will be a concerted effort to try to take out some costs from some areas where maybe the opportunities for us are not what they used to be. Thank you. Then finally, just on, I suppose, loan growth being very, very strong during the 2023 year, 3x system growth without cash back. So you did well profitability-wise on that new growth. How are you with that margin management backdrop, how are you thinking about Auswide volume growth versus system in the next 6-12 months? D o we expect quite a significant pullback towards system, or do you still believe that the franchise and your broker positioning can deliver above system growth? Yeah, we have absolutely. System. Yeah, yeah. And there lies the proviso. We know that we can grow and grow materially. That's beyond doubt, I believe. The trick will be to ensure that loan growth actually is profitable loan growth. So the view is right now that whilst we're starting to see some early positive signs that it's still relatively challenged. So in this challenged environment, we will remain somewhat cautious in relation to loan growth. We still expect to grow, but it'll be at a much lower level than what we've achieved in financial year 2023, at the beginning of this year. But as things start to improve, as more rational pricing plays out, as deposit funding costs start to moderate, and as we have already seen, there continues to be a push up, particularly by the majors in respect to front book kind of pricing, we'll move with that. Now, we called out last year that we had an ambition in our strategic plan to grow to a AUD 6 billion loan book by the end of calendar year 2025. We haven't lost sight of that ambition. That ambition still kind of remains. I'll probably have more to say about that at the end of the year, depending upon what occurs during the course of this particular half. We'll make some steps towards it, but it'll be at a lower level of growth, I expect this first half. But, we'll be ready and able to put the accelerator down and grow beyond system as soon as those conditions show themselves to us. Thank you. Our next question comes from Glenn Welham with MST Financial. Your line is open. Yeah, well done on the result, guys. Just wondering, on all the expenses on cybersecurity, just, where do you sit on that now? Is there much further to go, and where you sit in relative to others in the market, if you know where you're sitting? Yeah, I think we've done a good job in terms of investing in technology solutions, particularly, working through our penetration capabilities and our surveillance capabilities. So we have software in today that trawls through our operating system detecting the unusual activity and alerting us to that unusual activity. Which is kind of where we saw some potential gaps in some of the bigger cyber events sort of played out in more recent sort of time. So I think from a software perspective, for the time being, we've done most of the heavy lifting. I think where our focus will turn to in the financial year 2024 is really gonna be more about just ensuring that internally and from an operating and risk perspective we've got all the things that our personnel can be doing appropriately and in a testing kind of environment. We've got all that kind of right. But that's not gonna come at a material cost, Glenn. So I think we've borne the majority of the cost there from a cyber and fraud perspective. At least over the financial year 2024, Glenn. Yeah. That's great. And just in terms of a bit of speculation here, just in terms of if the Suncorp ANZ deal does go ahead, Yeah Do you think there's any tangible benefit to flow to Auswide? Yeah, we've planned for a program to take advantage of the Queensland opportunity. We'll see whether we're able to engage that or not, Glenn. But having been in this game for a long, long time, having worked for big banks, having worked for kind of big regionals and now smaller kind of bank, I kind of understand that customer movements generally tends to be at that kind of 10-15% level at best. Many customers of Suncorp, if they are purchased by ANZ, will just kind of go with the flow. But there will be that kind of 10% cohort that could be persuaded to go somewhere else. That's a reasonable number. And, it would be our goal, Glenn, to try and win some of that opportunity as a Queensland-based bank that those customers Queensland-based bank is being purchased by a northern-based bank. Great. And just a final question from me. One of the harder projects going forward will be finding a new CEO. Is that a difficult job to find someone to fill your shoes? And when do you expect an announcement? Yeah. Good, a good question and nice try. I have actually got no... I've actually got no idea. So appropriately, the board are not keeping me in the loop in terms of what's going there. I'm assuming that they'll let me know when they are probably at the final stages of appointing somebody. Great. Thanks for that, and well done, again. Yeah. Okay, thanks, Glenn. Your next question comes from Nick Caley with Henslow. Your line is open. Hey, guys. Just two questions. Firstly, sorry, Martin, can you just remind me of that you quoted a number for easing of the deposit margins since July? Just how many basis points that was? Yeah. So in terms of the securitization or the wholesale funding costs, so down by about 22-25 basis points, Nick. Okay. And with this, investment you've needed to make in cybersecurity, I mean, you're not going to be the only one. Are you hearing stories out there that referred to your mutual market and credit unions, that they're really struggling with that spend? I think my view is that we're going to see this play out this year. Because it's not only the spend in terms of ensuring your software resilience and capability is up to speed. It's also a substantial amount of cost and requirement from a regulatory perspective in terms of meeting obligations there as well. And I think some of the smaller players are really going to find that incredibly challenging. Okay. So, I do anticipate, Nick, that there will be opportunities that drop out of this as that environment becomes at the absolute forefront of every board's thinking. And dealing to any kind of vulnerabilities and requirements for investment is going to be reasonably significant. And for those that haven't made it, it will be a challenge for them, yeah. You better stay on then?
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