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1Q21 Highlights Recurring Net Income Ill R $ 6.5 billion . EA $ Quarterly ROAE 18.7 % -1.3 p.p. in the quarter +7.0 p.p. in 12 months ( 1Q21 x 1920 ) Operating expenses reduction of -4.7 % ( 1021x1020 ) -4.2 % in the quarter bradesco + 73.6 % in 12 months ( 1Q21 x 1Q20 ) 12 - month ER 45.3 % lower historic ratio Improvement of 3.8 p.p. ( 1921 x 1Q20 ) Operating income from insurance R $ 3.1 billion + 37.5 % in the quarter + 7.0 % in 12 months ( 1Q21 x 1Q20 ) Expanded loan portfolio R $ 705.2 billion + 4.6 % + 7.6 % in 12 months + 2.6 % in the quarter COMPANIES in 12 months INDIVIDUALS + 1.9 % in the quarter + 13.0 % in 12 months + 3.8 % in the quarter Expanded ALL R $ 3.9 billion Coverage ratio over 90 days 349.8 % -14.5 % in the quarter -41.8 % in 12 months ( 1Q21 × 1Q20 ) Delinquency ratio over 90 days 2.5 %