Hello, this is the Chorus Call conference operator. Thank you for standing by. Welcome to Boston Pizza's First Quarter 2021 Conference Call. As a reminder, all participants are in listen-only mode, and the conference is being recorded on May 12th, 2021. After the presentation, there will be a question-and-answer session. Participants on the call may also pose their questions via email to Boston Pizza's Investor Relations department at investorrelations@bostonpizza.com. Should anyone need assistance during the conference call, they may signal an operator by pressing star and zero on their telephone. At this time, I would like to turn the conference over to Michael Harbinson, Chief Financial Officer. Please go ahead. Thank you, and welcome everyone to the call. We'll be discussing the 2021 first quarter results for both Boston Pizza Royalties Income Fund, or the Fund, and for Boston Pizza International, or BPI. For complete details on our financial results, please see our first quarter materials that were filed earlier today on SEDAR or visit the Fund's website at bpincomefund.com. Should you require additional information after the call, you can reach us via the investor relations phone number listed in our press release. The Fund is a limited purpose, open-ended trust established under the laws of British Columbia to acquire, indirectly, certain trademarks and trade names used by BPI and its Boston Pizza restaurants in Canada. BPI pays royalty and distribution income to the Fund based on franchise revenue of royalty pool restaurants. For a complete description of the Fund and its business, please see the annual information form dated February 9th, 2021. This was filed earlier today on sedar.com. Before I turn the call over to Jordan Holm, President of BPI, I would like to note that certain information in the following discussion may constitute forward-looking information. For a more complete definition of forward-looking information and the associated risks, please refer to the Fund's management discussion and analysis issued earlier today. Forward-looking information is provided as of the date of this call. Except as required by law, we assume no obligation to update or revise forward-looking information to reflect new events or circumstances. With that, I will now turn the call over to Jordan. Thank you, Michael, and welcome everyone to Boston Pizza's first quarter investor conference call. Today, I'll be discussing our first quarter results and sharing a brief outlook. Michael will summarize our key financial highlights. As usual, we'll leave time for your questions at the end of today's call. The first quarter continued to present challenges brought on by COVID-19, adversely affecting the business of Boston Pizza restaurants across Canada. Overall guest traffic remained weakened as a result of public health restrictions having a negative impact on in-restaurant dining. With the rise in COVID-19 cases due mainly to COVID-19 variants and the resulting increase in local government restrictions, we anticipate that the business of Boston Pizza restaurants will continue to be negatively impacted during 2021, and particularly during the first half of 2021. Throughout the first quarter, approximately 375 Boston Pizza restaurants were providing takeout and delivery services with a low of approximately 100 Boston Pizza restaurants and a high of approximately 350 Boston Pizza restaurants also having their dining rooms, sports bars, and patios open with reduced seating capacity. Looking forward, our focus continues to be on the safety of our guests and our restaurant staff, serving our communities with takeout and delivery and on-premise dining where permitted, and helping our franchisees manage through these challenging times. Franchise sales were 74.1% of the level they were in the same period one year ago, resulting in corresponding royalty and distribution income decreases compared to the prior year period. The SRS on a franchise sales basis for the first quarter was -24.9%, compared to -15.9% reported in the first quarter of 2020. As COVID-19 began to adversely affect the sales in Boston Pizza restaurants in March of 2020, the Fund believes that it is also useful to calculate and report SRS comparing 2021 franchise sales to 2019 franchise sales. If SRS were calculated comparing franchise sales in the quarter to franchise sales in the first quarter of 2019, SRS would be -36.7%. Franchise sales and the resulting royalty and distribution income for April 2021 were approximately 164% of the level they were in April 2020 and approximately 56% of the level they were in April 2019. SRS for April 2021 was approximately positive 74% when compared to the same period in 2020 and approximately -47% when compared to the same period in 2019. While we've been pleased with our ability to manage through the pandemic, our outlook remains cautious due to the high level of uncertainty that remains. Turning to our financial results, as shared in the press release and financial statements filed on SEDAR this morning, Boston Pizza posted system-wide gross sales of CAD 156.7 million for the quarter, representing a decrease of 30.3% versus the same period one year ago. In addition, the Fund posted franchise sales from restaurants in the royalty pool of CAD 129.0 million for the period, and representing a decrease of 25.9% versus the same period one year ago. From a marketing standpoint, we began the first quarter with a Guest Favourite Meal Deals promotion, which offered varying combinations of pizza, pasta, and wing bundles at compelling price points. Also in the first quarter of 2021, for the first time ever, Boston Pizza extended its popular Valentine's Day promotion that saw heart-shaped pizzas on both Saturday, February 13th and Sunday, February 14th, to give our guests more opportunities to enjoy the heart-shaped pizza and give back to the local communities. These first quarter promotions helped increase takeout delivery sales, which offset some of the negative same-restaurant sales results due to COVID-19. We would like to thank our generous customers for supporting Valentine's Day promotion during these challenging times. The Boston Pizza Foundation raised over CAD 270,000 this year to help local charities and communities across Canada. Turning to restaurant development, no new Boston Pizza restaurants were opened during the first quarter, and one restaurant was permanently closed. BPI continues to work diligently to build a consortium of financial support to help offset the otherwise unprecedented financial impact facing our franchisees. Our focus continues to be on the safety of our guests and restaurant staff, serving our communities with takeout and delivery, and in-restaurant dining where permitted, and supporting our franchisees during these challenging times. I'll now pass it over to Michael for a review of the fund's financial performance. Michael? Thank you, Jordan. The fund posted royalty income of CAD 5.2 million for the quarter, compared to CAD 7 million for the same period one year ago. The fund posted distribution income of CAD 1.7 million for the quarter, compared to CAD 2.3 million for the same period one year ago. Royalty and distribution income for the quarter were based on 387 Boston Pizza restaurants in the royalty pool that reported franchise sales of CAD 129 million for the quarter. For the same period in 2020, royalty and distribution income were based on the royalty pool of 395 Boston Pizza restaurants, reporting franchise sales of CAD 174.1 million. The fund's net and comprehensive income was CAD 11.6 million for the quarter, compared to net and comprehensive loss of CAD 16.9 million for the same period one year ago. The CAD 28.5 million increase in the fund's net and comprehensive income for the quarter compared to the first quarter of 2020 is primarily due to a CAD 30.2 million increase in fair value gain, lower income tax expense of CAD 0.5 million, lower interest expense on Class B units of CAD 0.2 million, and lower administrative expense of CAD 0.1 million, all partially offset by lower royalty and distribution income of CAD 2.4 million and higher interest expense on long-term debt of CAD 0.2 million. While net and comprehensive income or loss is a measurement of the fund's earnings under International Financial Reporting Standards, or IFRS, the fund is of the view that net income or loss does not provide the most meaningful measurement of the fund's ability to pay distributions because the calculation of net income contains non-cash items that do not affect the fund's cash flow. Non-cash items include the fair value adjustments on the investment in Boston Pizza Canada Limited Partnership, the Class B unit liability, interest rate swaps, and changes in deferred income taxes. Consequently, the fund reports the non-IFRS metric of distributable cash and payout ratio to provide investors with, in the fund's opinion, more meaningful information regarding the fund's ability to pay distributions to unitholders. As such, the fund generated distributable cash of CAD 3.7 million for the quarter, compared to CAD 7.7 million for the first quarter of 2020. The decrease in distributable cash of CAD 4 million or 52.3% was primarily due to a decrease in cash flow generated from operating activities of CAD 3.6 million, a contractually required debt repayment of CAD 1 million, of which there is no comparable repayment in the first quarter of 2020, and an increase in interest paid on long-term debt of CAD 0.2 million. All that was partially offset by lower SIFT tax on units of the fund of CAD 0.6 million and decreased entitlement for BPI's Class B general partner units of Royalties LP of CAD 0.2 million. The fund generated distributable cash per unit of CAD 0.17 for the quarter, compared to CAD 0.355 per unit for the first quarter of 2020. The decrease in distributable cash per unit of CAD 0.185 or 52.1% was primarily due to the decrease in distributable cash as just mentioned, partially offset by fewer units outstanding compared to the same period in 2020 due to the fund's normal course issuer bid that was active from February 19th, 2020 to February 18th, 2021. The fund's payout ratio for the quarter was 231.8%, compared to 90% in the first quarter of 2020. The increase in the fund's payout ratio for the quarter was due to the combined effects of distributable cash decreasing by CAD 4 million or 52.3%, and distributions paid increasing by CAD 1.6 million or 22.8%. Payout ratio is calculated by dividing the amount of distributions paid during the applicable period by the distributable cash for that same period. Accordingly, the payout ratio for the quarter factors in rather, the CAD 0.20 distribution, the special distribution that is, that was paid on January 29th, 2021, even though the cash generated to fund that special distribution was generated during 2020. If the special distribution was excluded from the calculation of the payout ratio for the quarter, the payout ratio would have been 114.5%. The fund's payout ratio is typically higher in the first and fourth quarters compared to the second and third quarters of the year since Boston Pizza restaurants generally experience higher franchise sales during the summer months when restaurants open their patios and benefit from increased tourist traffic. On a trailing 12-month basis, the fund's payout ratio was 103.5% as at March 31st, 2021, and the effects of COVID-19 may materially affect the fund's payout ratio going forward in the future. That's just a good thing to reinforce. On May 11th, 2021, the trustees of the fund approved a cash distribution to unitholders of CAD 0.065 per unit in respect of the period from April 1st, 2021 to April 30th, 2021. This monthly distribution will be payable on May 31st, 2021, to unitholders of record at the close of business on May 21st, 2021. The trustee's objective in setting a monthly distribution amount is that it be sustainable. The trustees will continue to closely monitor the fund's available cash balances given the continued volatility and economic uncertainty caused by COVID-19. While COVID-19 persists, the trustees expect that franchise sales and same restaurant sales and the resulting royalty distribution income and distributable cash available for distribution to unitholders will all continue to be adversely affected. With that, I will now turn the call back to Jordan for more on the outlook. Jordan? Thank you, Michael. We continue to be pleased with the efforts of our team and our franchisees during these challenging times. Boston Pizza began the second quarter of 2021 with our NHL Call the Shots promotion. Customers can participate in predictive hockey trivia while enjoying a pizza flight trio and a Molson Canadian beer, either in restaurant or at home. Also during the second quarter, we continued our Meal Deals promotion, supported by significant television, digital, and social media ads. As mentioned, this promotion provides our guests with extra value when ordering special pizza, wing, and pasta combinations. With respect to our outlook, the main focus of BPI's management is to continue to monitor the evolving COVID-19 situation and to modify the operating procedures of Boston Pizza restaurants to ensure the safety of our guests and our staff. Our goal is to responsibly and safely operate the dining rooms, sports bars, and patios of Boston Pizza restaurants across Canada when permitted by applicable health authorities, maximize the opportunity to grow our takeout and delivery business, and adapt our plans to responsibly address the challenges and opportunities presented by COVID-19. Management of BPI anticipates that sales levels for the first half of 2021 will continue to be challenged as a result of COVID-19. With that, I'd like to turn it back to the operator for the question-and-answer session. Operator? Thank you. We will now begin the question-and-answer session. Anyone who wishes to ask a question may press star then one on their touch-tone phone or send the question via email to investorrelations@bostonpizza.com. Please note those questions that we do not get to during the call will be answered via email immediately following the end of the investor conference call. We will pause for a moment as callers join the queue. The first question comes from Nick Corcoran with Acumen Capital. Please go ahead. Good morning, and thanks for taking my questions. Morning, Nick. Morning. My first question just has to do with the restaurant sales you provided in the disclosure for April. Can you provide any comment on the impact of lockdowns in Alberta on the network in May? Maybe I'll start and ask Michael to add color here. We're only about a week into the patio restrictions in Alberta. As mentioned, going back to October, we've had earlier last calls in most parts of the country. We've had other hours, operating restrictions, seating sizes, capacity limits on total number of seating in order to ensure social distancing as part of the health regulations. Most recently, we've had additional restrictions on on-premise or in-restaurant dining on patios and sports bars. Ontario currently has no patio access. It's only takeout and delivery. That was followed by Alberta. Last week, the announcement came, and I believe that actually just started the patios on Monday. Obviously, that has an effect because we have patios at almost all of our Boston Pizza locations across the country. Given the preference for guests to eat outdoors and the health guidance around that, we've invested in making those patios more accessible, more attractive, and even extending them into parking lots or other parts of the surrounding areas wherever possible to allow for more guests to enjoy the patio. We see that continuing throughout the summer as people return to on-premises dining and have a preference to dine outdoors. In terms of how it's trended or impacted the April or May sales numbers nationally, Michael, do you want to add any color there? Yeah. Thanks, Jordan. I can add a little more detail providing a specific answer. For three weeks of closing down the patios in Alberta, that equates to roughly CAD 2.2 million in franchise sales that will no longer materialize as a result. I think that just gives a sense of the order of magnitude. As Jordan was saying, really our push at this point is to make sure that as a system, we're ready to capture all those patio sales once the patios in Alberta, but also n ationally start to open up. Great. That's good, color. Just a broader question, but have you seen any changes in the input costs across your network, and have you been able to implement price increases to help offset those? Thanks, Nick. The short answer is yes. We are seeing our supplier network face pressures related to COVID-19 the same way other industries and certainly the food service industry has in terms of limited operating capacities in their production facilities, costs relating to absentees, and other factors that would affect their production costs and raise their rates. One of the benefits of being a larger system like Boston Pizza is that we do negotiate using economies of scale, and we often lock in multi-year contracts to avoid shorter-term fluctuations. The other element for us is that we have gone to reprinting our national menu twice a year. We used to do that annually, but now we do it a couple of times a year so that we can adjust for pricing where needed. We obviously want to be very cautious about taking price. We prefer to grow our sales in other ways. When it comes to mitigating the costs of operating our restaurants and dealing with specific supply increase, we do have the ability to take pricing on our menu twice a year. Good. Just the last question from me. With the pandemic being almost 12 months now, how has franchise health been, and do you have any concerns of what the impact of another lockdown in certain regions might have on your franchisees? Yeah, that's a great question and obviously something that we are incredibly focused on. As a pure franchise organization, we have only four corporate restaurants out of over 380 across the country. They are predominantly owned by local independent franchisees. It's been the most challenging year, I would say, in the 56-year history of the Boston Pizza brand in Canada. When we closed our dining rooms and sports bars across the country in the middle of March 2020, at that time, takeout and delivery was only 18% of our total national sales. We are dominantly an on-premise business. We've been able to obviously lean heavily into takeout and delivery. We reported doubling of that sales last year, and we saw a great rebound in the third quarter of last year when we reported our July, August, September numbers. We demonstrated that guests will return to Boston Pizza restaurants when they're permitted to do so by health authorities. We definitely sense that there's pent-up demand and that we will see some positive momentum return once we're allowed to open the dining room, sports bars, and patios in some regions that are all closed at this point. It's been incredibly difficult from a financial perspective, from a team perspective, reducing our staff numbers dramatically because of closures and because of limited operating hours and low sales as a result of that. Really, I have to give a ton of credit to the franchisees themselves. They have done a great job, I think, of leaning into protecting their restaurants, but doing so, leading through protecting their guests and their staff. It's health and safety first. They take every precaution. They follow every municipal health guideline. We've spent probably hundreds of thousands, if not millions of dollars on everything from social distancing, personal protective equipment, health checks, sanitization, and then as I mentioned, those extended patios and other things as a way to protect our businesses, but also to protect our staff and our communities. I think the health of the system is as good as can be expected given the circumstances, and we're just really looking forward to the end of this third wave and some of the loosening of restrictions and return to normal abilities in our private and commercial lives that we can see in other countries like the U.K. and the U.S. that are further ahead of us on vaccinations and lowering of COVID rates. Overall positive, but not to take anything away from what the last 14 months have been like for restaurants across Canada and for Boston Pizza restaurants as well. That's all for me. Thank you. Thanks, Nick. This concludes the question and answer session. I would like to turn the conference back over to Jordan Holm for any closing remarks. Jordan, are you there? My apologies. I am here. Thank you. As there are no further questions, I'd like to take the time to say thank you to our unitholders for their patience, understanding, and support during these unprecedented times. 2021 continues to be challenging for Boston Pizza and for the Canadian restaurant industry. Thank you to our franchisees and restaurant staff for their commitment and hard work to keep Boston Pizza restaurants open, adhere to provincial and local health orders, and ensure the safety of our customers and employees. Finally, a thank you to our BPI corporate staff who have worked tirelessly to help safeguard the health of restaurant guests and employees and to support our franchisees in all aspects of their business. Thank you for taking the time to listen in. Continue to stay safe and healthy, and we look forward to speaking with you all again at our second quarter 2021 conference call in August. Thank you, everyone. Thanks, everyone. Bye. This concludes today's conference call. You may disconnect your lines. Thank you for participating and have a pleasant day.
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