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EXTENDICARE Ⓡ helping people live better NEWS RELEASE EXTENDICARE ANNOUNCES 2020 FOURTH QUARTER AND YEAR END RESULTS - MARKHAM , ONTARIO – February 25 , 2021 – Extendicare Inc. ( “ Extendicare " or the " Company " ) ( TSX : EXE ) today reported results for the three and twelve months ended December 31 , 2020. Results are presented in Canadian dollars unless otherwise noted . " The COVID - 19 pandemic continues to impact our country , communities and families . The immense toll of this virus on those in our care , and the courageous teams who care for them , has been relentless , " said President and Chief Executive Officer , Dr. Michael Guerriere . " The tragic effects of this pandemic will be with us for many years to come . We offer our heartfelt condolences to those who have lost a loved one during this pandemic . " " Our primary focus continues to be on protecting our residents , clients and staff . My sincere thanks to our dedicated care teams for their selfless commitment to those in our care during the past year , and to the hospitals and health authorities who assisted those homes that were overwhelmed by the virus during the second wave of COVID - 19 . We are also grateful to provincial governments for their assistance in providing pandemic support . We are particularly appreciative of the commitments made by the Government of Ontario to build a stronger future for the long - term care ( LTC ) sector with its new capital program to meet the need for new homes , and its plan to increase hours of direct care for LTC residents into the future . " " While hope has arrived by way of vaccinations for our residents and staff , and on - site antigen testing that provides immediate test results for staff and visitors , we will have to maintain our heightened vigilance to control the virus for some time yet . Nevertheless , the progress made in staffing , treatments , on - site testing and widespread vaccination of our residents and staff means we have dramatically reduced the risk to our vulnerable residents . " Progress with Vaccinations and Antigen Testing Program As case numbers of COVID - 19 increased across Canada and in the communities that we serve during the fourth quarter , the rate of infections among our residents , clients and staff also increased . We have continued to put resident safety first with strict infection control protocols , increased testing and safety measures in place in all of our locations . As a result of higher case numbers and associated safety measures , COVID - 19 costs incurred in Q4 2020 increased from previous quarters . As of February 24 , eight of our 69 LTC homes and retirement communities are in outbreak with active cases , with a total of only three residents who have an active infection . We continue to work closely with our Extendicare Assist clients to help them manage outbreaks in their homes . Vaccinations play a vital role in minimizing the impact of COVID - 19 and we are actively working to vaccinate residents and staff at our homes . As of February 24 , approximately 91 % of our LTC residents and 33 % of our LTC staff have received the first dose of the vaccine , and approximately 65 % of our LTC residents have received their second dose . In respect of our retirement communities , approximately 71 % of our residents and 33 % of our staff have received the first dose of the vaccine . Vaccination of our home health care staff started this week . We are encouraging our staff to be vaccinated as soon as the vaccine is available and we are compensating them for time and travel expenses required to access the vaccine . Our staff have responded enthusiastically to the program . As increased supply is made available , we expect to see a significant increase in the number of staff vaccinated . 1 While vaccination is crucial to stopping the spread of COVID - 19 , we continue to commit increased resources to contain and mitigate the spread of the virus , including routine testing of staff in cooperation with local public health authorities , and increased staffing and PPE . To increase the speed and efficiency in identifying both symptomatic and asymptomatic cases of COVID - 19 in our homes , we are introducing point - of - care testing across our operations . These tests give us results within 15 minutes and the ability to increase testing frequency where there is higher virus prevalence in the surrounding community . We will maintain our enhanced infection prevention measures to reduce transmission risk and to address the emergence of new variants of concern . To combat the pandemic , in 2020 we have spent approximately $ 74.5 million in operating and administrative expenses , partially offset by $ 44.4 million from various provincial government pandemic programs , resulting in a