Good morning, ladies and gentlemen, and welcome to the GDI Integrated Facility Services Annual Shareholders Meeting. At this time, all lines are in listen-only mode. Following the presentation, we will conduct a question-and-answer session. If at any time during this call you require immediate assistance, please press star zero for the operator. This call is being recorded on Friday, May 7th, 2021. I would now like to turn the conference over to Mr. Samuel. Please go ahead. Good morning, ladies and gentlemen. I'm Dave Samuel, Chairman of the Board of Directors of GDI Integrated Facility Services, and on behalf of the board, I would like to welcome you all to our annual general meeting of shareholders. This year, again, as a result of the ongoing COVID-19 pandemic, we strongly urge shareholders to vote their shares in advance, not to present themselves physically at the meeting, and for the second year in a row, we decided to open a conference call line for shareholders who could not be physically present at the meeting because of the current social distancing guidelines and other orders from the government. I'd like to take a few seconds to thank all the shareholders who are on our conference call line for respecting the governmental measures in helping and preventing the spread of COVID-19. I want all shareholders on the line to rest assured that we will take proper time to answer their questions at the end of the meeting. Before we start with the formal portion of the meeting, given that a conference call line is open, it is necessary for us to set out a few rules for the orderly conduct of the meeting. We will have an open period for questions at the end of the meeting. To ensure orderly conduct of the meeting, we would appreciate if all registered shareholders, duly appointed proxy holders, and guests on the line could refrain from asking questions until the end of the meeting. If for some reason your question cannot wait, we urge you to refrain from asking questions when management of the company is speaking, and in any case, to wait until the end of the relevant topic on the agenda. If any, to ask your question. We will answer questions at the end of the meeting. When asking a question, please indicate your name, which entity you represent, if any, and confirm that you are a registered shareholder or duly appointed proxy holder or a guest. Questions from registered shareholders and duly appointed proxy holders will be answered first, and questions from guests will be answered if time allows. Questions which were already answered or that are redundant or repetitive will not be answered. Management of the company reserves the right to mute the conference line at any time should discussions thereon be inappropriate for an annual general meeting or should it disrupt the orderly conduct of the meeting in any way. Before we begin, I want to remind those present that the topics of discussion on the agenda today are set out in the Management Proxy Circular sent to all shareholders. Additional copies of the circular are available upon request. Following the formal proceedings, we invite you all to stay for the company's business presentation where Claude Bigras will provide an overview of the company and its financial performance for 2020 fiscal year. Although most of this meeting will be in English, anyone addressing the meeting may use either English or French. The meeting of shareholders will now come to order. I am pleased to introduce on the line Claude Bigras, who is a member of the Board of Directors and President and Chief Executive Officer of the company, and Stéphane Lavigne, Senior Vice President and Chief Financial Officer of GDI. As determined by the Board of Directors of the company, I will act as chair of the meeting. Jocelyne Trottier will act as secretary. I also appoint the company's transfer agent, AST, to act as scrutineer. The secretary has informed me that the company has received confirmation from AST that it sent to all shareholders entitled to vote at the meeting a copy of the meeting materials. The bylaws of the company provide that a quorum of shareholders is present at the meeting of shareholders if the holders of more than 10% of the outstanding shares of the company entitled to vote at the meeting are present in person or represented by proxy, and at least two persons entitled to vote at the meeting are actually present at the meeting. The scrutineer has completed a preliminary tabulation of the shareholders present in person or by proxy, and I am satisfied that a quorum of shareholders is present. Notice having been served and quorum being present, I declare that this meeting is regularly called and duly constituted for the transaction of all business for which it was called. I ask the scrutineer to submit its final report on attendance as soon as it is available. Before we proceed with passing of motions, I would like to briefly comment on the voting procedures. Each subordinate voting share confers upon its holders one vote on all matters to come before the meeting, and each multiple voting share confers upon its holders four votes on all matters to come before the meeting. The affirmative vote required for the passing of each motion at the meeting is a simple majority of votes cast either in person or by proxy. Based on the preliminary tabulation performed by the scrutineers, we have approximately 11,635,418 subordinate votes and 35,364,800 multiple votes represented at the meeting. You should know that the proxies lodged before this meeting allow me, as proxy holder, to cast a significant number of votes. Based on the number of votes represented at this meeting, I will be able to determine the outcome of motions that will go to a vote today. The first item of business is to receive the financial statements of the company for fiscal 2020, as well as the auditor's report thereon. A copy of such documents is mailed to all shareholders, and I would ask the secretary to include the same in the minutes of the meeting. The next item of business is the election of directors. Moving along with the meeting, I understand that certain shareholders have agreed to introduce and second in advance certain motions of the agenda. To begin, do we have a mover for the slate of nominees? Yes. Hi. My name is Jean Leclair, and I am a shareholder of the company. I move and propose that the following seven persons, all of whom are current directors of the company, be nominated for election as director of the company: David G. Samuel, Claude Bigras, Suzanne Blanchet, Michael Wojcik, David A. Galloway, Richard G. Hwa, and Carl Gilman. Thank you, Mr. Leclair. I understand that each of the nominees has agreed to serve on the board if elected by the shareholders. Do we have a seconder? Yes. Hi. My name is David Hinchey, and I am a shareholder of the company. I second that the seven persons moved by Mr. Leclair constitute the slate of directors up for nomination this year. Thank you, Mr. Hinchey. I will ask Claude Bigras to confirm if any shareholders or duly appointed proxy holders present in person at our office have any further nominations. Claude Bigras, I confirm that there is no other nomination. Okay. I hereby declare the nominations closed. I would ask Claude Bigras to confirm if those registered shareholders or duly appointed proxy holders present in person at our office voted in favor of electing the seven proposed nominees as directors of the company by raising their hand. Mr. Chairman, I confirm that all shareholders or duly appointed proxy holders present in person at our office voted in favor of electing the seven proposed nominees by raising their hands. I hereby declare the seven nominees to the company's board of directors duly elected. The next item of business is to appoint the company's auditors. Do we have a mover? Yes. Hi. My name is Jean Giraclin, and I am a shareholder of the company. I move that KPMG LLP be appointed auditors of the company. Thank you, Mr. Leclair. Do we have a seconder? Yes. Hi. My name is David Hinchey, and I'm a shareholder of the company. I second that KPMG LLP be appointed auditors of the company. Thank you, Mr. Hinchey. To recap, it has been moved and seconded that KPMG LLP be appointed auditors of the company to hold office until the next annual meeting of shareholders or until its successor is duly appointed and that the directors be authorized to fix the auditor's remuneration. I will ask Claude Bigras to confirm if those registered shareholders or duly appointed proxy holders present in person voted in favor of the motion by raising their hand. The Chairman, I hereby confirm that all registered shareholders or duly appointed proxy holders present in person at our office voted in favor of the motion. I would like to invite Claude Bigras, President and Chief Executive Officer, to provide an overview of the company's operations and financial performance for the 2020 fiscal year. Thank you, Mr. Chairman. Good morning, all. I would like to thank everyone for participating in GDI's annual meeting of shareholders. There is no doubt that the year 2020 will be remembered worldwide for the COVID-19 pandemic. The entire world was significantly affected by the pandemic, and COVID had and continues to have major implications for GDI business. After having experienced other viral threats such as SARS in 2002 or H1N1 in 2009, as one of the leading facility service providers in North America, GDI had a relatively accurate playbook to face another coronavirus event. We had a robust risk assessment plan that included a variety of strategies for various potential pandemic environments, ready for immediate implementation to effectively continue our operations. While the scale of the COVID-19 pandemic was unexpected and unprecedented in modern-day society, our focus was set squarely on business continuity for our customers and the health and well-being of both their employees and our own workforce. With our team members and customer facilities trained, equipped, motivated, and working to our high standards, we were able to offer customers a unique level of transparency and agility in responding to the pandemic. Thanks to our resilient management team and dedicated workforce, we persevered through the difficult year and have emerged in a strong financial position. I also believe that because GDI was extremely proactive throughout the pandemic, we further differentiated ourselves in the market and have emerged in an even stronger competitive position. We leveraged our in-house expertise in cleaning and disinfection to launch a number of initiatives designed to keep our client facilities safe and virus-free. This included the launch of our innovative Clean for Health initiative, which combines GDI's expert-level knowledge of cleaning and disinfecting with a number of the essential facility service and related products offered by GDI business segments in order to provide a complete service solution to meet the new challenge of COVID-19. One particularly innovative part of Clean for Health is our Smart IEQ program created by our Ainsworth Technical Service Group that combines building automation, UV filtration technology, and digital occupancy management to purify the air in a building and minimize the risk of airborne transmission, creating a healthier indoor air environment. We were also very proactive within our industry associations. Several of our in-house experts participated in panel discussions and provided educational webinars for BOMA and the MSCA, helping to further strengthen GDI's position as an industry expert and industry leader. We were also one of the original members of the Cleaning Coalition of America, a group of the six largest cleaning contractors in the United States that was formed to champion the industry and advocate for the interests of contract cleaning services professionals nationwide. GDI's value proposition resonates strongly with our key account customers. Facility and workplace services, including leading global cleaning and disinfecting solutions, have become more important to customers' strategic agendas. Long-term key accounts partnerships are more likely to be built around comprehensive integrated facility service and a mutual aim to attain excellence through quality, efficiency, and compliance. This approach results in greater value for everyone: our customers, our people, our investors, and society at large. As we emerge from the worst of the COVID-19 pandemic crisis, technology will play an increasingly key role in our ability to service our customers. Our goal is to become the best tech-enabled facility service company in North America. We are investing in our digital capability and IT architecture while accelerating the rollout of customer-facing tools. The impact of the COVID-19 pandemic on GDI financial results in 2020 and in the first quarter of 2021 has been significant. The majority of our businesses are delivering improved underlying performance and executing on their strategic objectives. In our janitorial segment, both in Canada and the U.S., including our Modern Franchise Group, we have seen continued profitable business growth in a favorable environment as our clients have been requiring a significant level of enhanced recurring service and specialty one-time services. GDI technical service segment was our business that was the most impacted by COVID-19, principally due to a government mandate shutdown in the market in both Quebec and Ontario at the beginning of the pandemic. I'm happy to say that as 2021 begins, the business is performing well and is on track to make a full recovery. Thanks to proactive and decisive management actions taken earlier in the crisis, our Ainsworth business has been able to navigate around the material decline of its business and emerge from the pandemic with a record backlog and a strong competitive position. Superior Solutions, our manufacturing and distribution business, has been extremely active and busy since the beginning of the pandemic, sourcing personal protection equipment as well as masks and sanitizers across the world for GDI employees and customers. While GDI entered into the pandemic with a strong balance sheet and capital position, because of the initial uncertainty surrounding the outcome of the pandemic, we took action early in the crisis to protect our financial position. Our team conducted a thorough analysis of all potential risks related to the pandemic across our businesses, and we took preventative actions to mitigate any negative margin impact as buildings shut down across our market. As a result of those actions and GDI's strong operational performance, GDI ended 2020 in our strongest financial position ever. Our long-term debt decreased by CAD 268.7 million at the end of last year. This decrease was significant given that in 2020, we closed the acquisition of ESC Automation in Canada, GDI's largest acquisition to date. At the end of the first quarter of 2021, GDI's leverage ratio was below 1.5 times. This position helped us very well to accelerate our acquisition strategy by investing our capital into growing and strengthening our business, increasing our value proposition to clients, and ultimately delivering positive returns to shareholders. We made a large and highly strategic step in this direction with the acquisition of BP AC Group in January of 2021, which marked GDI's first large platform acquisition in the U.S. market. Together, BP and Ainsworth are now a major building system and multi-trade facility provider in the Northeast USA, and we are well positioned for further growth. We have already begun consolidating Ainsworth U.S. operations under the BP management team, and together with GDI's large existing U.S. janitorial service platform, we will continue to make GDI a true one-stop shop for both today and tomorrow's buildings in Northeastern United States. We are encouraged by the solid performance we have seen in all of GDI's businesses in 2020 and in the first quarter of this year, and we remain confident that the impact of the COVID-19 pandemic will be manageable going forward. Thanks to our disciplined operational management, we are in a strong position to continue to support our clients and deploy capital in an effective manner. Our employees continue to work tirelessly in these challenging times, and we would like to thank all of them for their commitment. We also would like to thank you, our shareholders, for continuing to place your trust in us. Looking ahead, based on the information that we currently have and understanding the inherent uncertainty of the pandemic, as long as the virus remains a threat within our society, we expect that our enhanced service will be required by our clients to continue the fight against the COVID-19 pandemic as we simultaneously also recenter our focus on our business plan to continue delivering long-term value to our shareholders. Thank you. Thank you, Claude. As mentioned at the beginning of the meeting, we have now reached the open period for questions. At this point, we would be happy to answer any questions registered shareholders, duly appointed proxy holders, and guests may have. We will answer questions until the end of the meeting, being 10:00 A.M. I ask that all persons who would like to take the floor clearly identify themselves by indicating their name, the entity they represent, if any, and confirm whether they are a registered shareholder, a duly appointed proxy holder, or a guest. As mentioned at the beginning of the meeting, questions from registered shareholders and duly appointed proxy holders will be answered first, and questions from guests will be answered if time allows. We will start with questions from registered shareholders and duly appointed proxy holders. We would like to remind the shareholders that questions may be asked in either the English or French language. Thank you. Are there any questions? There are no questions at this time. Ladies and gentlemen, as a reminder, should you have any questions, please press star one on your touch-tone phone. Okay. If there are no further questions, we will terminate the meeting. The formal items of business as set out in the notice of meeting have now been dealt with. As there is no further business to come before the meeting, I declare the meeting concluded. On behalf of the board of directors and everyone at GDI, I would like to take this opportunity to thank everyone for being here today. I would also like to thank all of our shareholders for their commitment and continued support. Most of all, I would like to thank our employees. The past 15 months have been challenging for everyone. It is in navigating troubling times that you really see the fabric and solidity of a company. And I can say that we are solid. Our employees are resilient. They are dedicated. They show up for work with the same will as before. It's incredible. And for that, I want to thank them. We are lucky to have each and every one of you. We look forward to seeing you again next year, hopefully in person. Stay safe, everyone. Ladies and gentlemen, this concludes your conference call for today. We thank you for participating, and I ask that you please disconnect your lines.