Good morning, and welcome to the LifeSpeak Q3 2024 results conference call. All lines have been placed on mute to prevent any background noise, and after the speaker's remarks, there will be a question-and-answer session. If you would like to ask a question during this time, simply press star and the number one on your telephone keypad. If you would like to withdraw your question, press the pound key. Before we start, we would like to remind you that all amounts discussed on this call are denominated in Canadian dollars unless otherwise indicated. Please note that statements made during this call may include forward-looking statements and information and future-oriented financial information regarding LifeSpeak and its business, and disclosures regarding possible events, conditions, or results that are based on information currently available to management, which indicate management's expectation of future growth, results of operations, business performance, and business prospects and opportunities. Such statements are made as of this date hereof, and LifeSpeak assumes no obligation to update or revise them to reflect events, disclosures, or circumstances except as required by applicable securities laws. Such statements involve significant risks and uncertainties and are not a guarantee of future performance or results. A number of these risks and uncertainties could cause results to differ materially from the results discussed today. Given these risks and uncertainties, one should not place undue reliance on these statements and information. Please refer to the forward-looking statements and information and future-oriented financial information section of the company's public filings, which include, without limitation, LifeSpeak's MD&A and its earnings press release issued today for additional information. At this time, I would like to turn the call over to Michael Held, Chief Executive Officer of LifeSpeak. Please go ahead. Characteristic of our Q3. First off, when comparing to the prior two quarters, our Q3 of 2024 featured consistent revenue of CAD 11.8 million and strong Adjusted EBITDA growth to CAD 3 million. Our business development efforts and our ongoing focus on prudently managing our costs supported these results. We continue to believe that the business has found a baseline in terms of its financial performance, and we are optimistic that we will see consistency moving into Q4, followed by improvements in the subsequent quarters. Secondly, we continue to see strong interest for our whole-person digital well-being services in our Q3 and also into the Q4 of 2024 because our clients value the support we provide for their mental health, physical well-being, and family needs. This interest translated into the signing of agreements in our Q3, or shortly thereafter, with clients and partners: GreenShield, Allstate, AssetHealth, Springbuk, Dayforce, Collective Health, and Beanstalk. During the Q3, as previously disclosed, we signed one of the most significant deals in our company's history with GreenShield. GreenShield is a leading Canadian integrated health and benefits organization. We remain very enthusiastic about this partnership and believe that it can create numerous benefits for GreenShield and LifeSpeak. This agreement is significant to LifeSpeak in its scale and its validation of our continued strategy of partnering with organizations that value the services we provide and view them as additive to their own product offering. In August, we appointed Lee Davert as our new Chief Financial Officer. Lee's contributions have already strengthened our senior leadership team and augmented our ability to scale our business. We believe that our deep and diverse experience will help the company as we pursue growth initiatives going forward that have the potential to create long-term shareholder value. Collectively, these events show that we are making progress that has the potential to create long-term growth. I will now pass the call to our Executive Chairman, Nolan Bederman, who will provide more color on the quarter. Nolan. Thanks, Mike. We believe that LifeSpeak is in a solid position to build the business. Over the past several quarters, we've been disciplined with our cost structure while continuing to invest in future growth opportunities. We've remained vigilant in balancing efficiency and prudence while ensuring we continue to innovate a market-leading product and build a world-class team. On the business development front, we've increased the productivity of our sales and marketing teams while supporting them with an effective plan that provides a more diverse portfolio of products to offer to new prospective customers, and with Lee's addition, we have a strong senior leadership team capable of helping the company excel in a macro business environment where corporations on both sides of the border are emboldened by interest rate cuts and improving macroeconomics. Over the past quarter, we've added several new, larger potential clients into our business development pipeline, and the number of opportunities and the scale of partnerships remains robust, and as evidenced by our GreenShield partnership, larger strategic deals are closing, reinforcing our long-term strategy of providing an integrated digital well-being platform and the strong value we bring to many health and well-being environments. We're looking forward to updating you on our progress in the coming weeks and months. I'll now turn the call over to Lee Davert, who will walk us through our detailed financials. Lee? Thank you, Nolan. We believe that our Q3 revenue and adjusted EBITDA show that we have built a foundation for the business to build on, but that we also continue to experience headwinds in the wellness software market. As Michael and Nolan have mentioned, we are very excited about the increased level of conversations we are having with potential new partners and clients and believe we are well-positioned from a cost structure base to take advantage of the market upturn as it emerges. Here are some financial metrics from the quarter. Revenue for the Q3 of 2024 was CAD 11.8 million. Despite the decline in revenue, our ongoing focus on operational efficiencies has helped us generate adjusted EBITDA of CAD 3 million, or 26% for the Q3 of 2024. While this is slightly lower on a comparative basis to the Q3 of 2023, it is 17% higher as compared to the Q2 of 2024. Annual recurring revenue, or ARR, came in at $45.9 million. We continue to feel the lagging effects of earlier headwinds, but also feel the momentum changing positively going forward, evidenced by some of our recently signed significant partners, as Michael mentioned. As a reminder, we report ARR on a constant currency basis using a 1.3 Canadian to US dollar exchange rate. Given our exposure to the US dollar and the movement in rates through the quarter, we think it's helpful to note that our ARR would have been approximately $47 million as of September 30, 2024, when adjusting for the quarter-end exchange rate. To provide a further breakdown on the base of $45.9 million of ARR, approximately $39.4 million, or 86%, originated from our 839 enterprise clients, while the remainder came from the embedded and other vertical. With respect to geographic diversification, approximately 67% of this quarter's ARR originated from markets outside of Canada, and overall, no client accounted for more than 5% of ARR as of September 30, 2024. Our Q3 financial results, press release, and MD&A provide further detail on our ARR breakdown for the quarter, as well as on a historical basis for comparative purposes. Net loss for the Q3 was $5.7 million, an increase from a net loss of $2 million in the Q3 of 2023 and $2.2 million in the Q2 of 2024. The increase in net loss is largely due to financing expenses incurred in connection with our debt agreements. In addition to the previously mentioned metrics, we also track other KPIs that continue to help us evaluate our business. Consolidated Net Dollar Retention Rate, or NDR, provides a consolidated measure by which we can monitor the percentage of ARR retained from our existing clients. NDR for the Q3 of 2024 was 82%, approximately 6% lower compared to the Q3 of 2023, and slightly lower than Q2 of 2024 at 84%. Logo retention rate, which is measured on an LTM basis, was 73% for the Q3 of 2024, approximately 8% lower compared to the Q3 of 2023, and slightly lower than 75% for the Q2 of 2024. These year-over-year decreases are largely due to the continued transformation of our go-to-market strategy to focus on larger customer and higher margin opportunities, given the potential for multi-product sales. With respect to our debt, on September 27, 2024, LifeSpeak announced that it entered into a forbearance and amending agreement with BD Investments. Concurrently, we also entered into a forbearance agreement with our senior lenders. This is a continued indication of our strong relationship with our lenders and that they are working with us productively and constructively towards optimization of our capital structure. Regarding our outlook for the Q4 of 2024, based on what Michael referenced earlier on the call and the continued implementation of our business strategy, we anticipate that our results for the Q4 of 2024 will be largely consistent with Q3 of 2024 results. Thank you, everyone, for your participation in the call this morning. We'll now open the call up to questions. Operator? Thank you. The floor is now open for questions. If you have dialed in and would like to ask a question, please press star one on your telephone keypad to raise your hand and join the queue. If you would like to withdraw your question, simply press star one again. If you are called upon to ask your question and are listening via speakerphone on your device, please pick up your handset and ensure that your phone is not on mute when asking your question. Again, press star one to join the queue. Your first question comes from line of David Kwon with TD Cowen. Please go ahead. Good morning. I apologize if it might have been dropped on the call. It took a little while to get into it. But I know, I guess, Lee just talked about the outlook for Q4, I guess, being consistent with Q3. I was just curious to get a sense of when you guys think ARR and revenue growth could start growing again and what are some of the concrete data points that you see to support this. Hi, David. Thanks for your question. Appreciate it. As we mentioned, we do believe Q4 is going to be consistent with Q3. We are expecting our ARR to begin to stabilize in Q4. We are going to start to see the ramp-up of the contributions from GreenShield and other large clients that we have recently acquired beginning of 2025. But that is pretty much the guidance that we're giving right now. That's helpful. So I guess from the GreenShield perspective, is it something where it seems like you think that the growth there and maybe some of the other clients and partners you've signed up recently would more than offset any expected potential churn? That's actually more than we're willing to provide guidance on right now. But we have a number of churn initiatives, anti-churn initiatives, I should say, that we put in place recently. And we've hired a recent senior leader to be the SVP over customer success that's going to be taking a deep dive on churn and trying to turn that around as well. So I think just consistency is expected for Q4. And then we do expect to see some more growth starting in the beginning of 2025. Okay. And in terms of the churn, where are you guys seeing? Are you seeing that within specific offerings, or has it kind of been fairly consistent across the board? I would say it is consistent across the board. We are still getting feedback that budgetary constraints are definitely the number one concern and reason for the churn. We do still have a number of the small clients that we have acquired from one of our acquisitions that is our focus going forward is larger customers, higher dollar margin opportunities. And so we are still continuing to see some churn of those smaller customers. But budgetary constraints, macroeconomic environment is still the number one reason that we are seeing. Okay. So I guess on those small clients, this isn't happening for many quarters now. How much longer do you think that the churn there to be a headwind? And what% of ARR do these smaller customers account for? We're not publicly disclosing that information. But the smaller customers more affect the logo retention rate. The NDR is more driven by the higher dollar customers that we've recently churned. But the reason for the smaller dollar customer churn is it's a market area, the multifamily housing that we are no longer pursuing significantly. It's not a part of our go-to-market strategy. So we do expect to continue to see some of that churn. But again, those are not as impacting on the total ARR number. That's great. Thanks. That's all for me. Again, if you would like to ask a question, press star one on your telephone keypad. There are no further questions at this time. I will now turn the call back to the management team for closing remarks. Thank you. Thanks, everybody, for joining. We look forward to talking to you again soon. Thank you very much. This concludes today's conference. You may now disconnect.