Good day, and welcome to the Optiva Inc. second quarter 2022 financial results conference call. For your information, today's conference is being recorded. I would now like to turn the conference over to your host, Ali Mahdavi. Please go ahead, sir. Thank you, Elaine. Good morning, everyone, and thank you for joining us for the Optiva second quarter 2022 financial results conference call. Joining me this morning are Optiva's Chief Executive Officer, John Giere, and VP of Finance, Dinesh Sharma. If you have not seen the second quarter earnings news release, which was reported yesterday after the close of market, it is available on the company's website at www.optiva.com and on SEDAR, along with our MD&A and interim financial statements. I would also like to remind you that a replay of this call will be accessible on the Investor section of the website. Following management's presentation and remarks, we will conduct a Q&A session. Instructions will be provided at that time for you to join the queue for questions. Before we begin, we are required to provide the following statements regarding forward-looking information, which is made on behalf of Optiva Inc. and all of its representatives on this call. Remarks and answers to your questions today may contain forward-looking information about future events or the company's future performance. This information is subject to risks and uncertainties that may cause actual events or results to differ materially. Any information regarding forward-looking statements is made as of the date of this call, and the company does not undertake to update any forward-looking statements. Please read the forward-looking statements and risk factors in the MD&A as these outline the material factors which could cause or would cause actual results to differ. The company will not provide guidance regarding future earnings during today's call, and management does not anticipate providing guidance in future quarterly or interim communications with the market. I'll now turn the call over to John. Thank you, Ali, and good morning, everyone, and thank you all for joining us on today's call. I will begin with a summary of our Q2 performance, our progress in stabilizing the business, and provide my view on what we observe in the marketplace. I will hand the call over to Dinesh, who will provide a financial summary of the company's results for Q2. The second quarter represented another period of steady progress in the execution of our strategic re-plan. We continued to drive the revitalization of the company during the quarter as we worked to stabilize baseline revenue among our incumbent customers. In parallel, we advanced deeper into our new customer sales cycle, which will contribute positively to the future growth of our business. The total contract value of bookings this quarter amounted to $12.5 million, with a couple of deals shifting at quarter's end into Q3. For reference, this shift totaled $3.5 million TCV, of which we're in the final steps of closing as we speak. To put things in perspective and ensure our stakeholders appreciate the time and effort that goes into our sales cycle, a recent new customer success took 14+ months, starting from the pre-sales discussion inquiry through to contract signature. This timeframe serves as a guide regarding the length of our new customer sales cycles and the subsequent lag in time to revenue recognition. Total contract value for the year-to-date period stands above our plan at $45.4 million, and we are very positive about the growing new logo pipeline we have in place. We continue to grow more visibility into our legacy customer revenue roll-off, which we are managing carefully, as evidenced by our healthy EBITDA results over the last eight quarters. We continue to expect the results from our increased sales efforts and new customer wins to deliver net revenue growth at solid margins over time. The strength and innovation of our R&D team with 22 net new hires this year- to- date, coupled with our sales team's coverage increase over the last 12 months, is proving to work very well to identify and address the needs of our existing and prospective customer opportunities. These sales and R&D investments have been vital to our success to date in revitalizing our performance thus far and are critical to securing new customer opportunities in the future. We also added more bench strength to our robust and seasoned management team with the appointment of Craig Clapper, who recently joined Optiva to run our global managed services and support group. I have known Craig over many years, and he brings 20 years of executive leadership experience in the telecom and IoT sectors, working with Aeris, Tait Communications, and Ericsson over the course of his career. His appointment will reinforce our ongoing efforts to grow and successfully service our mission-critical work to deliver the highest quality support to our customers around the world. We recently announced that Optiva and Jio Platforms Limited entered a strategic go-to-market partnership during the second quarter. Jio Platforms will offer its cloud-native 5G network infrastructure to telcos globally with Optiva's future-ready end-to-end converged charging engine to accelerate the monetization of 5G services and use cases. This partnership will empower leading telecom operators to unlock consumer enterprise and private 5G business opportunities through innovation and scale. On the product front, we announced the achievement of our fifth TM Forum Open API certification. Recall we had none of those when I joined last year. Now placing Optiva in TM Forum's Open API Conformance Silver tier. Achieving the best industry standards certifications and signing TM Forum's Open Digital Architecture manifesto shows our investment in innovation and next generation product modernization. Open API certification enables our next generation product portfolio, providing telecom operators with a foundation for creating innovative offerings, having a 5G ready BSS, partner ecosystem facilitation, and standardization to accelerate monetization growth. We remain on track with the results we've accomplished in recent quarters, while maintaining business discipline in our commercial and operational costs. These actions resulted in continued strong gross margin and EBITDA performance. As noted earlier, we continue to carefully manage the ongoing revenue timing risk that is a by-product of attrition in our legacy customer base. We also continue to release new products and ramp new customers into full production, enabling us to recognize new revenue in our plan. We have many dependencies determining the timing of our new customer revenue ramp, such as our product development and delivery, customer sales cycles, and field delivery timelines. These make it challenging to pinpoint today a specific timeframe when this net new revenue growth will be secured. Thus it is important to note that until we see revenue ramp-up from new contracts outpace any remaining attrition from legacy customers, we may see proportionate movement across our income statement. In summary, we continue to execute against our sales strategy with customer momentum, as evidenced by our bookings progress. New sales are essential to achieving the net revenue growth we'll achieve in the future, and I can assure you that the building blocks are laid, and the time will come when we can share with you when we expect to achieve net new revenue growth. Moving forward, our strategic path remains unchanged with a continued focus on completing our business stabilization work through the year and pivoting to becoming a leading software vendor in our domain. We will drive growth through leveraging the cloud technology and the underlying economics of the cloud, 5G adoption, and focusing on software license growth, which will contribute to the top line and provide solid gross margin levels in due course over time. The net impact of our actions in Q2 resulted in revenue demonstrating stability of $15.4 million. Total contract value in Q2 bookings was $12.5 million. Strong gross margin at 71%, adjusted EBITDA margin of 24%, and a healthy balance sheet with $26.4 million in cash to support our growth. Now I'd like to turn the call over to Dinesh for a more detailed quarter financial review. Thank you, John, and good morning, everyone. A reminder that Optiva's second quarter results were released after the close yesterday. Our results are presented in accordance with International Financial Reporting Standards and presented in US dollars, unless otherwise noted. For the three-month period ended June 30, 2022, the company's revenues decreased to $15.4 million within the company's revenue stabilization levels. The change by revenue type for the quarter ended June 30, 2022, is a $1.8 million decrease in support and subscription revenue, $0.9 million increase in software and services revenue, and no change in third-party software and hardware revenue. Gross margin for the second quarter remains strong at 71%, compared to 78% during the same period in 2021. The decline in gross margin is attributable to higher headcount costs related to higher software and services revenue, the impact of higher customizations with lower margins, and lower percentage of revenue from support and subscription revenue that has a higher margin. Total operating expenses in three months ended June 30, 2022, decreased to $8.3 million as compared to $9.7 million in the same period last year. Excluding depreciation and amortization and share-based compensation costs, total operating costs in the quarter ended June 30, 2022, decreased to $7.2 million or 47% of total revenue, compared to $8.6 million or 53% of total revenue for the same period last year. The decrease in overall operating expenses, excluding depreciation and amortization and share-based compensation costs, is mainly attributable to lower general and administrative costs. Sales and marketing expenditures increased to $2 million or 13% of total revenue, compared to $1.9 million or 12% of total revenue compared to the same comparable period. The increase in three months ended June 30, 2022, is mainly due to higher headcount and costs related to ramp-up of sales effort. G&A expenditures, excluding depreciation and amortization and share-based compensation costs, decreased to $2.2 million or 14% of total revenue from $3.6 million or 22% of total revenue compared to the same comparative period. The decrease is mainly due to lower compensation costs, lower professional fees, lower allowance for doubtful accounts, and lower legal costs. R&D expenditures remain unchanged at $3.2 million or 21% of total revenue from $3.2 million or 20% of total revenues compared to the same comparative period. As a result of foregoing, adjusted EBITDA amounted to $3.7 million during the second quarter of 2022, representing the eigth consecutive quarter of adjusted EBITDA margin exceeding 20%. As a result, the company reported a net loss of $0.5 million in the second quarter of 2022, compared to net income of $1.3 million during the corresponding period in 2021. Excluding the impact from change in value of warrants, the company had a net loss of $0.7 million versus a net loss of $0.2 million during the corresponding period in 2021. We will now open the call to questions. Operator, please? Thank you. Ladies and gentlemen, if you would like to ask a question at this time, please press the star or asterisk key followed by the digit one on your telephone. Please ensure that the mute function on your telephone is switched off to allow your signal to reach our equipment. If you find that your question has already been answered, you may remove yourself from the queue by pressing star two. Once again, please press star one to ask a question. We will pause for just a moment to allow everyone an opportunity to signal. Thank you. We take our first question today from Todd Coupland of CIBC. Please go ahead. Good morning, everyone. Thanks for the time today. I had a couple questions, and I'll just sort of build up. Firstly, OPEX $7.2 million. Is that more or less a run rate number at this point? I mean, you've added a few headcount, but what does that look like in the coming quarters? I expect it to stay in that range. We do have some R&D. I think we've expressed before the difficulty of our R&D staffing worldwide. You know, it's not just us, but across the group. Expect that to be in the range, but it might go up a bit more. Okay. When I look at the EBITDA margin, you know, north of 20% for eight quarters in a row, I mean, I more or less view that as the business has stabilized. I know you talk a lot about stabilization still before you can grow. You know, I don't know if you can qualitatively talk about, you know, helping us bridge from what appears to be a stable business to growth. Just take us through your thoughts on that. Okay. As I indicated, I welcome Dinesh to add any commentary, but as I indicated, EBITDA will have more— there's a bit more OpEx, particularly around, you know, R&D, when we complete what we need to do from a staffing standpoint, which will have somewhat of a downward effect potentially on EBITDA. We've said we expect it to be in the 20% range through the course of the year, the way we're typically operating. From a stabilization, I guess that's a good question, Todd. What I'm suggesting to you is, we have a good handle on our customers and where they're at. As noted, there's ongoing customers that will eventually attrit from the business. When you look at— There are still some remaining areas and customers where we continue to work on convincing them to stay with Optiva on a long-term basis, perform an upgrade, and become more of a long-term customer than they currently are today. You know, stabilizing the business, getting our new products out with high quality to our customers in a timely manner. Also, looking at the new sales cycle. We've built up quite a strong pipeline of new logos, but now we have to close those logos in order to show the net new growth we need to get, as we you know, work our way through the remaining legacy attrition. You know, when you look at that pipeline, could you just, you know, give us, you know, some general comments on the look of the customer? I think in the past you'd said sort of mid-size telcos globally. You'd had some business in Eastern Europe. I imagine you're probably not focused there now. Just talk about what that looks like in general terms. Yeah. Our strength of products today currently resides in the tier twos and tier threes. We do have, interesting enough, some selective opportunities in Eastern Europe, as well as, we've had good success in the Middle East. We've ramped up our focus both in North America and emerging markets in APAC. Last year, at the end of last year, we did get one new customer in the APAC region that was a small customer. Again, tier twos and tier threes. Our initial customer logos have a bias toward MVNOs, but we are now beginning to make more headway with some of the group OpCos and other tier two and tier three customer base. The strength of our BSS product is it's an end-to-end suite with all the capabilities of billing, and our strength of our charging product is a best-in-class, best-in-breed charging product that you know fits well in the tier two, tier three domain. I apologize if this question comes across as an ignorant question. Just trying to understand this partnership that you commented on with Jio Platforms. I guess they're providing the cloud infrastructure, and then you provide the charging and billing engines. How is that different? I thought you were on the Google Cloud. How is that different from that? Is this just an easier packaged go-to-market partnership, and so, you know, that's why you did this? Or I'm just missing a technical piece here. No, not at all. Thank you. It's a good question. Let me elaborate just a little bit because there is a distinction. With Google, Google has a private cloud or a public cloud, of course. They're going to operators directly and with the Google data center and Cloud Platform and saying, "We'd like to provide you and sell you cheaper, better data center capacity," let's call it. To use that capacity up, Google needs partners whose workloads can go onto that capacity. We announced, of course, last quarter, our partnership with Google, and that is already beginning to produce funnel and we think opportunity that we're very close to getting in one instance. That would allow us to then deploy our system on the Google Cloud Platform. The infrastructure is contracted between Google and operator A. We provide the software and they buy it through the Google Cloud Marketplace, where we're listed as a application, if you will. Jio's a bit different. Jio is a operator today. About three or four years ago, they put themselves in business. They're owned, if you're not familiar with Jio Platforms, it's owned by the Ambani family, one of the wealthiest families and investors in the world. About three or four years ago, they put together a company and decided to go after the 4G market from scratch, and they went to zero to 450 million subscribers currently today. They are a powerhouse operation and brand among operators in the world. They sit as, if not the largest, closely. They're just behind one of the Chinese operators. What they're doing, though, is taking an interesting pivot, Todd. They have decided, "Hey, we're building our own network, a good deal of it from scratch." Much like if you've heard of the company Rakuten, they are now putting together an end-to-end solution that they're gonna go out and offer to their operator community, fellow operator community, as a turnkey operation. Now, that could be turnkey for the core, packet core network. They build microcells, and we're one of the ecosystem partners they've identified specifically for the charging. So, they're just launching this. They're going out. They feel there's strong opportunity in emerging markets, and other areas where their strength, their brand, their experience. The difference between them is they are marketing this as coming from an operator who works at scale, operates and innovates at scale. They have some, you know, 2,500 developers alone focused on building their network and their equipment, essentially their own. You would be sourcing from them an entire, a turnkey end-to-end solution. We potentially could be a part of it if the billing part is what the operator wants to acquire as well. Thanks for the clarification. Do you feel that is an important development in the market for conservative carriers to get more comfortable with moving on to the cloud? You need this trusted hands, if you will, experienced hands to be deploying? I do. I think it's early days, but I think it's an extremely interesting strategy and concept. There's no doubt they have instant global recognition, particularly in emerging markets. For our benefit, that makes it easier. You know, it assists us in reaching those markets, which are difficult sometimes, Africa and Middle East, more so, APAC, if you know what I mean. Their brand is, you know, well, well regarded. Their results are, you know, they're able to sell. I don't recall, but they're partly owned, I think it's by Meta. The brand, the capability and skills will be quite reassuring. Different from a Google. Google's expertise is in the core data center. Reliance's expertise is actually operating at scale, 400 million+ network. Yeah. No, that makes a lot of sense. In terms of the- [crosstalk] Maybe this helps to be clear. They're different channels to market with g oing after similar customers, but with a different value proposition. That's probably the— really the nut of it. No, no, that's super helpful. If we think about this partner as an opportunity or channel for you, do you view it as transformational or incremental to your plan? I think it has the potential to be transformational. It's gonna need to demonstrate a little bit more. It's just in the early start. I do believe it has the potential to be transformational. You know, much like any— many number of businesses that transition to an owner-operated model where, you know, you just turnkey something and you become the face of the brand. I think there is a great transformational potential, but I'll acknowledge it's very, very early to determine what's the willingness of operators to release what they might initially consider their core capability. Yeah. Okay. Last question for me. Thanks for being patient. AT&T, I think it was AT&T that said at the low end of the market, they're starting to see some cellular bill payments stretch out, because of the economy. I guess inflation, you know, the consumer being pinched. Are you seeing any of that? If that actually starts to spread in the market, how does that, like, impact your run rate business? Yes. At this time, we've not seen that. We do not have a very significant presence in North America, so t hat doesn't have as much resonance. When I look at other parts of the world, there is no indication of operators having challenges or declines in their services. A good portion of our customer base is reliant on prepaid, so those are always, you know, of course, trued up month after month so that, you know, their effect, it might be difficult to trend right now. At the moment, we haven't seen that with our operator base. Given most of our maintenance and support engagements are longer term, you know, a year, two years, three years type things, they normally are locked in place. I mean, is a recession a risk to sort of your run rate volume? I don't see that evidence of that. I guess I would say i f you look at all the essential goods and services, irrespective of that, you know, AT&T's comment, I do think I noted that myself. Generally, mobile has been such an essential service. At least I haven't, you know, detected anything in our customer base. No one's expressed anything I'm frequently talking to. Just in the Middle East, visiting customers. They're expanding in the Middle East. They're— For a lot of other reasons, demographically, they've got a young demographics, et cetera, et cetera. Yeah. Yep. Okay. All right, John. Really, really appreciate you being patient with my questions. Thanks for all. Not at all. No, these are very good questions. Thank you. Operator, we're ready to take our next question. Operator? Ali, just for confirmation, I can hear you, so I know your line is working. Thank you, John. Let's see. Apologies, everyone. I think we have a technical problem with the service provider. Operator? John, can you still hear me? I can still hear you, Ali. I think Dinesh is on. Yes. He's as well. Obviously the speakers are on. I wonder if we were taken out of the main conference line. Yeah, it's three separate lines, so I don't think all three would get disconnected unless it's from the source. If I can kindly ask all of our participants and guests to stay on this line, John, Dinesh, and myself will hang up and redial back into the operator line. If you could give us a couple of minutes, please, with sincere apologies. John and Dinesh, do you mind hanging up and coming back into this line? Okay. Okay, let's try that. Ladies and gentlemen, apologies for the delay. We will now resume the question and answer session. Taking our next question from Brad Hathaway of Far View Capital. Please go ahead. Hi, John, and Optiva team. Appreciate all the detail and, you know, appreciate all your efforts to stabilize the business, John. Yeah, I may sound a bit like a broken record, but I guess I'm curious if you have any thoughts you can provide kind of, you know, kind of big picture on kinda how you see the opportunity for Optiva, you know, five years out from now. Like, you know, what do you see as kind of, I guess, the scale, if you get this right, of the opportunity you're pursuing? Well, at a macro-level picture, there's gonna be a transformation of the billing, BSS business from today's still primarily bare metal or virtual versions to tomorrow's cloud version. That transformation's in its early stages. It's beginning to take place. It's taking place right now. There's conceptually a number of different ways. There's, as we talked about, the Google, Microsoft channel. There's the operator-led organic— their own organic transformation. Then there's now beginning in the marketplace, the likes of a Jio, which, similarly to, I believe an analogy would be Rakuten, but a different company. A company coming out of retail looking to build 5G networks. We're in the early innings of that transformation, which is gonna take place over a, you know, perhaps a decade- long period here. It's additional winds at its back will be the broad adoption of 5G mobile, the broad adoption of automation to a larger extent, which are gonna contribute to the ability to run these systems, these networks, including the network's software or applications like ours more efficiently and effectively, which will drive an OpEx gain or efficiency and a service flexibility that will prompt people to make that transformation. Okay, great. You know, obviously, one of the benefits of your business is how sticky the customers are. I mean, Optiva being a key example, the company was you know, as close to death and then had a pretty terrible shareholder battle. Still you were able to keep, you know, a significant amount of revenue. I guess how does, you know, how does Optiva, you know, how are you expecting to gain significant new revenue? I mean, how do you plan to win new business, you know, in this transformation? That's a bit why I narrated, spent some extra narration on the timeline. I know, Brad, you're familiar with it because we've talked about it. What we have to do is climb our way back up. There is good news or a positive side. There's a large stickiness, as you said. Unfortunately, Optiva damaged that, if you will, but that's what it is. Now we're on the rebuild effort, which to stabilize the business, maybe going back to Todd's earlier question is generating new logo counts, new logo opportunities. Taking them through the pre-sales to the sales and contract cycle and into the field. It does take some time to build that momentum, achieving new referenceability, having successful project implementations, starts to have an accelerator effect for us. As it currently is, we're in the very early stages. We've got a couple of logos. We're beginning to add some more. We'll start putting out our new capabilities and automation to deliver our new version products with a higher level of automation field capability. They'll start to prove themselves, and that will start to give us more traction in our customer opportunities. It's a cumulative effect that takes place over, I'd call it from post-signature another nine-12 months where we're gonna be able to get more momentum to the products. That it was important, and I noted that we have the APIs, you know, those are 5G items, and so we're beginning to put in our products the 5G capabilities that our customers will be looking for that allow them to both adopt our product and carry it forward into the future. Okay. I have no interest in any kind of precision here, but, I mean, order of magnitude, is there anything quantitative you can kind of discuss about kind of the long-term opportunity you see for Optiva? In terms of, I think we were talking earlier about the direction and the transformation into the cloud, the trend, market trends of 5G and automation. Was there— Maybe help me understand the question, maybe then, Brad? No, I guess, you know, what I think myself and other investors are sort of would love to have a better sense of is the size of the goal we're playing for here. If this works, you know, and we look out five years, is there any kind of order of magnitude of, you know, what you see as the scale of Optiva at that point? Or, you know, that kind of, you know, just giving a sense of, you know, we know where we are now, we know where we stabilize at, we see the potential profitability. You know, you've obviously looked at the pipeline and the true addressable market for Optiva. I'm curious, if we look out a long distance, like again, just really rough order of magnitude, you know, how, you know, if you're successful, how big would Optiva be? Well, I mean, at a macro level, you know, the marketplace is, you know, billions of dollars. It would be naive to, you know, sort of take a round number off of that. I think as the opportunity develops, our opportunity from the standpoint of both a market opportunity is to, as we noted earlier, securing the wins, getting the referenceability. As we progress through those toll gates, Brad, we'll get an opportunity to start going after some of the markets we haven't attacked in the past, such as North America, such as large operators in APAC, or at least haven't attacked in the recent past. This is a progression, so I see the opportunity as over the course of the next five years to step into broader market segments with a greater reach. That would be one area. I also think the opportunity for the company is to transform out of a services-oriented market, an operation which we are in, which the domain, the entire domain is, and gradually progress our way toward becoming a software market, which brings with it increased value, as you know. Then ultimately, you know, there's a SaaS model opportunity that I think is gonna take place on the back end of that, but it's gonna take some time for that. This marketplace has more conservative buyers, and so they're traditionally reluctant to take a jump of that magnitude. Got it. Okay. Excellent. Okay. I think that's all I have. Thank you. I appreciate the stabilization and looking forward to eventually seeing the transition to growth. Yeah. I know. I appreciate your knowledge of the company and your questions. Thank you, Brad. Thank you. We move our next question to Jason Senensky of Chapter Twelve. Please go ahead. Hi, guys. Thanks for taking my question. Just have a couple small ones. The first one was on the July 5th news release, where you talked about shareholder approval to remove cash interest restrictions on the debentures. Can you just provide a little more color on why that was necessary? Dinesh? I think there was some restrictions based on, you know, who our shareholder investor is and how much interest we can kinda pay to them based on the, I think, the market cap or something. We removed that restriction so that we can— because, you know, those debentures were kind of bought from one of the shareholders. Were transferred from one of the shareholders to the other shareholder and so and there was a cap on the interest we could pay. That was removed, Jason. I see. Effectively, it was to facilitate like a secondary market transaction that occurred with EdgePoint? Yes, that's correct. Do you think you have additional capacity to raise more capital under these debentures today if you wanted to? There is additional capacity, but right now we're not looking into that, Jason. Okay. Just my other question, it's a small one. In the quarterly presentation, you give the headcount numbers for the company, and I think this quarter it was 366, and last quarter it was 390. I know you mentioned, I think, adding 22 people in R&D. So outside the R&D organization, I don't know if that was a misprint, but outside the R&D organization, it seems like there was a pretty significant decline. Can you give some color on what was going on there? Yeah. We had a historical outsourced support augmentation group, which we've brought part of that in-house and eliminated through, frankly, some automation. When that contract came up, we did not renew it. It was a third-party support group. Was that Crossover DevFactory, John, or something else? No, it was something else. It was predating that. It was a support augmentation that the company had used to augment some of its global support services. Okay. All right. Thanks very much for taking my questions. Certainly, Jason. Thank you. As we have no further questions, I would like to turn the call back over to Mr. Ali Mahdavi for any additional or closing remarks. Thank you. Once again, on behalf of the Optiva management team, we'd like to thank you for joining us today. Apologies for the technical glitch that we had. Should you have any further questions or follow-ups, feel free to send me an email, and we look forward to speaking to you again on our third quarter conference call. That concludes today's call. I'll pass it back to the operator to close things off. Thank you, sir. Ladies and gentlemen, that will conclude today's conference call. Thank you for your participation. You may now disconnect.
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