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Fourth Quarter 2020 Results January 27 , 2021 Fourth Quarter 2020 Results Santiago , Chile - January 27 , 2020 - Empresa Nacional de Telecomunicaciones S.A. ( Bolsa de Comercio de Santiago : ENTEL ) " the Company " or " Entel , " today announced audited results for the fourth quarter ( 4Q20 ) , ended December 31 , 2020. All figures are expressed in Chilean Pesos and are reported according to International Financial Reporting Standards ( IFRS ) and local regulations issued by the Comisión para el Mercado Financiero ( CMF ) . The exchange rate on December 31 , 2020 was Ch $ 710.95 / US $ 1. Average inflation from 4Q19 to 4Q20 was 2.93 % . Total Revenues EBITDA EBITDA Margin Operating Income ( EBIT ) Net Financing Cost Tax Net Income EPS CAPEX ● O O O Consolidated Financial Highlights ( in millions of Chilean pesos , except EPS figures ) O 4Q20 597,646 183,250 31 % 63,744 ( 34,660 ) 28,065 57,148 189.2 79,984 O 4Q19 738,832 347,558 47 % 236,142 ( 33,244 ) ( 48,508 ) 154,389 511.2 93,523 O Var . ( % ) -19 % -47 % -73 % -4 % 4Q20 Highlights : During 4Q20 , mobility in both Chile and Peru continued improving , with a steady recovery of commercial activities . -63 % -63 % -14 % 3Q20 543,040 164,663 30 % 46,591 ( 24,110 ) 4,783 27,264 90.3 86,180 Strong growth in mobile and residential services and continued consolidation of digital processes in the consumer segment . Var . ( % ) 10 % 11 % 37 % -44 % 487 % 110 % 110 % -7 % -2 % -11 % 12M20 12M19 Var . ( % ) 2,147,484 2,197,543 684,232 770,411 32 % 35 % 212,469 ( 118,515 ) ( 103,707 ) 343,917 ( 9,488 ) ( 86,058 ) 84,466 154,153 279.7 510.4 370,028 408,633 -38 % -14.3 % 89 % -45 % -45 % -9 % 17 % expansion in postpaid customer base in Chile y - o - y , reaching 5,809,257 customers . Net additions in the quarter were 247 thousand clients . 20 % increase in postpaid customer base in Peru , with 350 thousand net additions in the quarter . " Entel Fibra " reached 140,927 RGUs , increasing 87 % y - o - y and adding 20 thousand services q - o - q . The company successfully completed the digital transformation in the consumer and residential segment in both Chile and Peru and started the process for B2B . Solid financial and operating performance . During 4Q19 consolidated results were impacted by sales of the first tower tranches to ATC ( 2,364 towers ) , with an effect in net Revenue of Ch $ 201.0 billion , EBITDA Ch $ 195.4 billion and in Net Income Ch $ 139.5 billion . During full year 2020 the sales of tower continued and reached 530 towers transferred to ATC , affecting Revenue and EBITDA for ( Ch $ 42.7 billion in 12M20 and Ch $ 7.7 billion in 4Q20 ) and Net Income in ( Ch $ 34.5 billion 12M20 and Ch $ 6.2 billion in 4Q20 ) . Entel continued to appeal and retain high value customers based on its high brand preference , due to strong infrastructure and customer experience , powered by the digitalization . 5 % growth y - o - y in total mobile customer base , posting 18,184,854 , with 618 thousand net additions in 4Q20 . 1 e