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Corporate PresentationDecember 2025 Corporate Presentation December 2025
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At a Glance At a Glance StrategyBusiness Strategy & Business Sustainability Sustainability Innovation 01 01 02 02 03 03 04 04 Financial Position 05 05 Content
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at a Glance at a Glance 01 01 01 SONDA At a Glance
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United States Me xico Costa Rica ColombiaPanama Ecuador Peru Brazil Chile Uruguay Guatemala Canada Argentina Why SONDA? 13 countries in which we are present +10,800 IT professionals in our team. +13,900 employees across the region +9,500 clients have trusted us SONDA in figures 2025 Consolidated Revenue 2025 US$ 1,592 millions Consolidated EBITDA 2025 US$ 127 millions SONDA operates in North, Central and South America. Promote growth in geographies. to respond to new global challenges. We are digital transformation leaders across the region and we impact the lives of more than 500 million people. We are a significant player in many emerging industries that have achieved transformation by implementing major modernization projects and innovative solutions We understand the challenges facing our region, and we have developed a broad portfolio of business solutions tailored to the principal industries. Capacity Global Vision Commitment Strengh ✓ Comprehensive Offering ✓ Technological Knowledge ✓ Independent Integrator ✓ Proven Experience ✓ Publicly Listed ✓ Financial Strength ✓ Corporate Clients ✓ Long-Term Contracts ✓ Flexible ✓ Strategic Partner ✓ Rapid Responses ✓ Excellence in Service ✓ Market Knowledge ✓ World-Class Services ✓ Extensive Service Network ✓ Partner Ecosystem
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Discover more success stories here Digitalization of SOFTYS Plant Maintenance Client: SOFTYS Solution: This project seeks to digitize the maintenance process of SOFTYS plants at the regional level through a SaaS application. Connectivity Project Infovía Digital & Goias of Connectivity Client: Mato Grosso do Sul and Goias state Solution: Matto Grosso: 7,000 Km optical fiber 2.8 million beneficiaries Goias: 9,300 Km. optical fiber 5.1 million beneficiaries Panama promotes digital transformation in borde management Client: Government of Panama. Solution: This initiative seeks to optimize processes at the main land border control points with Costa Rica.. New Communications Network Client: Minsal Solution: Comprehensive modernization of the network infrastructure of public health facilities, through the replacement of critical equipment and the managed operation of connectivity at the Macro- regional level. EMV Validator Implementation and Maintenance Service – Trenes Argentinos Public Transport Fare Collection System Panama Fleet Management + Electric Chargers - Metrobús We are a Key Player in Our Clients' Modernization Plans SONDA at a Glace Featured Vertical Solutions
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We are a Key Player in Our Clients' Modernization Plans SONDA at a Glace Carabineros of Chile +1.2 Millions Annual in-person citizen complaints Data entry Facilitate accurate data entry for criminal prosecution Digitalization Complete complaint processes Automation Automation and data analysis capabilities Data Security Technological update Tax documents and tax auditing Interoperability With internal and external platforms This project includes implementing technological improvements, migrations, process redesign, and the development of new functionalities. SUNAT Investigative Police Internal Revenue Service Featured Software Factory Solutions Descubre más casos de éxito aquí Technological Update Critical tax and customs collection systems The project implements a specialized Software Factory, focused on the development and quality assurance of critical tax and customs collection systems. Strategic Impact Scalability of the factory model for new SUNAT initiatives The project seeks to replace the current platform with a modern, secure, and scalable Integrated Police System. The project modernizes police management, optimizing critical processes such as complaints, police reports, and reporting. Digitalization Complete complaint processes
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SONDA in a view At SONDA, we have experienced multiple changes since 1974; changes that have transformed the identity of our company and quickly reflected our essence: a technology company that is constantly evolving and quickly adapting to the industry in which it operates. 70’s 80’s 90’s 2000 2006 2007 | 2009 2010 | 2012 2013 | 2015 2016 | 2018 2019 | 2021 • SONDA foundation (1974) • Alliance with Digital Equipment Corporation (DEC) Chile 1974 Pera 1984 Argentina 1986 • Automatization Civil Registry (Chile) • Solutions for Pension Funds • Healthcare solutions (ISAPRES) • First ERP of SONDA • Applications for the banking industry • Horse betting automation • Monitoring of environmental variables (CL) • Start of banking projects in Latam. Ecuador 1990 Uruguay 1994 Colombia 2000 Brazil 2002 Costa Rica 2003 Mexico 2004 • IPO in Chile • Entrance to the IPSA • Bonds issuance • Acquisition of Red Colombia (COL) • Start of operations Transantiago • Livestock traceability solution (URU) • Livestock traceability solution (COL) Panama 2008 1° Triennial Investment Plan 4° Triennial Investment Plan • Bonds issuance • Acquisition of CTIS (BRL) • Start of operation of Data Center Tier III (CL) • Smart Cities solutions (URU) 2° Triennial Investment Plan 3° Triennial Investment Plan 5° Triennial Investment Plan • First Green Bonds issuance • Strategic Planning Process 2022-2024 • Acquisition of TR Process (BRL) • Acquisition of M2M (BRL) • Start of operation of Data Center Tier IV (CL) • Tier IV certification reception (CL) • Infovia Digital Solution (Mato Grosso do Sul, Brazil) • Implementation of solutions under alliances with startups • Communication and Network Solution CODELCO (Chile) • Full operation of Metrobús, fleet management + First implementation of electromobility. • Smart city solutions with public institutions (CL, PE, COL and URU). • Collection solution in Cartagena (COL) • Strategic Planning Process 2025-2027 6° Triennial Investment Plan • Capital increase • Acquisition of Telsinc (BRL) • Acquisition of Softeam (BRL) • Acquisition of Kaizen • Acquisition of NextiraOne (MX) • Acquisition of Ceitech (ARG) • Acquisition of Pars (BRL) • Acquisition of Quintec (CL) • Acquisition of Elucid (BRL) • Start of operations Panama Metro • Cloud Business Launch in Latam • Traffic control solutions • cell phone projects • FIN700 (ERP) launch • Hospitals automations • SAP solutions for the mining industry • 1° Work Climate Survey • 1° Sustainability Report (2016) • Inclusion to the Dow Jones Sustainability Index (Chile and MILA) • 1° Integrated Report (2017) •Strategic Planning Process 2019-2021 • 1° Investor Day • Full integration of the operations of Brazil • Acquisition of Grupo Compufácil (COL) • Acquisition of Ativas (BRL) • Beginning of construction Data Center Tier IV (CL) • Transport solution in Argentina (SUBE) 2022 | 2024 History of Growth Estados Unidos 2022 Guatemala 2023 Canadá 2023 2025 • Goias Fibra Solution (Brazil) • Panama promotes digital transformation in border management. • EMV Validator Implementation and Maintenance Service – Argentine Trains
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What makes us different? Sustained and Diversified growth Figures in US$ were converted using closing exchange rate Jun.-24 = $ 944.34 / US$ Consolidated Revenue Revenue by Region CAGR2021-25 12.6% • Sustained growth across all business lines → Digital Business → CAGR2021-25 12.7% → Digital Services → CAGR2021-25 17.6% → Transactional Business → CAGR2021-25 7.8% • Geographic diversification • Highly atomized client portfolio • Strong industry diversification (US$ thousand) Revenue by Industry*Revenue by Client* 21% 28% 43% 53% Top 10 Top 20 Top 50 Top 100 Figures in US$ were converted using TC at the close of Dec-25 = $907.3/US$*Revenue by Client and by Industry as of Dec-24
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Strategy Strategy 02 02
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Strategy Dream 2030 An attractive work environment, which allows attracting and retaining technological talents with the employee at the center Global IT industry leader in innovative business solutions Recognized as a strategic partner of our clients in the digital transformation processes Agile, digital company with excellent services Increase vertical specialization to get closer to the customer 01 02 03 Accelerate Mix Change towards High Stack Boost Growth in key geographies 04 05 06 Capture Efficiencies. delivery and support model Evolve operating model Evolve culture, talent and ways of working Enablers of growth 2025 - 2027
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Our Portfolio and Corporate Organization Digital Communications Digital Services Digital Business Startups Innovation Ecosystem Startups & Innovation Ecosystem Smart Cities Mobility Smart Cities & Mobility TelecommunicationsMedia and Services Telecommunications Media and Services Banking and Insurance Banking and Insurance Healthcare Healthcare Retail and Commerce Retail and Commerce Public Sector Business Solutions Business Solutions Education Utilities Mining and Natural Resources Agro Industry Manufacturing • Platform Services • Data Center • Workplace Services • PMO Services • High Availability IT & OT Networks • Collaborative Hybrid Work • Network Transformation Services • Comprehensive Communication Outsourcing • Digital Software Factory • Data, Advanced Analytics & IA • Digital Architecture • Digital Channels and Tech Consulting • Cloud • Cyber-security • Solutions for Verticals Our Portfolio: Verticalization as a way to reach our clients Corporate Management of Mega Offers
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Smart Cities & Mobility Smart City Transport Support automated collection and billing systems, fleet management, and user information for the public-private transportation network. Smart Safety A comprehensive security solution focused on the centralized and efficient management of the public-private security network, enabling the establishment of preventive and reactive strategies. Bank & Insurance Solutions Solutions Investment Management Risk Management Credits Manage portfolios, holdings, and funds. Investment management. Early detection of fraudulent transactions. Verification of payment behavior and customer profiles. It operates in any institution with resources, allowing you to operate with a wide variety of operations. IoT Platform Solutions based on IoT and AI integration that enable centralized management of information and data analysis to support efficient decision-making. Smart Lighting Focus on efficient energy management of public-private lighting systems, enabling savings of up to 30% in operating costs. Pension management Core solution that manages all processes for members and retirees, plus the investment management solution for the funds. Digital Banking Functionality, technology, cybersecurity, flexibility, and accessibility. Cash Management Solution for corporate banking. Optimizing customer liquidity, fund management, and more. Processing large, high-volume payments. Insurance A solution comprised of a core insurance offering for life and general insurance, with omnichannel management for customers. Connected branch Optimize spaces, improve customer service, and visualize new business. Based on IoT technology and specialized data analytics. Robotized BPO It allows you to eliminate operational tasks by taking advantage of economies of scale by providing services alongside AI tools.
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Health Solutions Retail & Commerce Shopping Experience At SONDA, we have the experience, capabilities, partnerships, and technological resources necessary to be your strategic partner in the technological transformation toward omnichannel, focused on customer-centric strategies that deliver a unique and satisfying shopping experience for your customers. ▪ Omnichannel Promotions Engine ▪ POS (Point of Sale) ▪ Gift Card and Agreement Management ▪ OMS (Order Management System) ▪ Self-Service Kiosk ▪ Self-Checkout ▪ Mobility ▪ Smart Lockers ▪ Sales Advisor ▪ Self-Service Solutions (Infinite Aisle) ▪ RFID Solutions ▪ Autonomous Store Solutions Featured Solutions Operational Efficiency Fleet management LIS SiSalud Electronic medical desk Management and monitoring of medical vehicles. Clinical laboratory management and sample traceability SaaS solution for small and medium-sized clinics, medical centers, and medical practices Artificial intelligence Applied in automation processes and clinical diagnosis. HIS Solutions Administrative and medical management of hospitals and clinics Health logistics Medication managementBeyond Health Complete platform for managing public and private health insurance Remote Patient Monitoring Mobile virtual assistant that facilitates monitoring of patient treatment through comprehensive, real-time assisted monitoring. Biomedical cybersecurity Proactive monitoring to protect hospital and clinic assets and information ▪ iStore as a Service ▪ Retail HW ▪ RPA (Robotic Process Automation) ▪ Reporting Analytics ▪ Store Systems Maintenance ▪ Store System Certification ▪ Sales Audit and Loss Prevention
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Utilities Energy, sanitation, oil and gas Solutions Leak Detection Operations Management Leak detection solution, integrating with digital twin solutions for greater accuracy and efficiency. Empowers customers by providing information and technology to better manage and control their operations. Business Management It allows the client to better develop strategies for actions and decisions through well-defined processes and a productive, organized, and optimized routine. Commercial Management We provide our clients with efficient management, facilitating, accelerating and reducing commercial operating costs through integrated technologies. Service Management Facilitates the control, planning, and management of Field Service Teams, improving routine products and optimizing client resources and personnel. Asset Management Increase the quality and security of client asset control by transforming reactive maintenance into active maintenance with applied technology, ensuring stable service delivery. Analytics for Oil and Gas Data analysis solution for extracting and processing information in ERP solutions, optimizing operations in the oil industry. Telecommunications and Media Solutions Business models as a Service that respond to the demands of consumers and businesses (RAN sharing, energy sharing, etc.). Network asset management Physical survey (where tools cannot be used), implementation of an asset management system, consolidation of asset information, and subsequent operation to ensure the validity of the information. Energy efficiency Engineering, design, implementation, provision and operation of solutions to reduce energy use costs. Automation and management of critical processes Services that incorporate operational efficiencies and error reduction based on world-class tools. Operation, management and operational continuity of the systems that support the business (internal and customer) 24/7 operation, production steps, systems integration, resource optimization, interaction with the software provider, among others. Deployment of fixed and mobile infrastructure Engineering, project management, infrastructure deployment, operation and maintenance. Comprehensive Service Centers Specialized care center, first-level support for users and clients, resolution and referral based on care levels. Software factories Implementation, integration, development and maintenance of applications that support the operation.
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Public Sector Efficient management of public services with an emphasis on transparency and visibility. Mining and natural resources Education Solutions that increase operational efficiency, with a focus on improving the personal productivity of mining workers. Today, the education sector demands solutions that can improve the experience of students, teachers, and the way in which teaching is delivered. Agroindustry / Manufacturing We understand the challenges facing the agricultural and livestock industry and we have innovations to improve business efficiency and productivity. Business Solutions A portfolio of solutions with renowned SW Solutions brands that optimizes operations and fosters multi-channel operations. Solutions : • ERP FIN 700 • Tax Solution • SAP Solution • Foreign Trade • Autodesk Solutions : • SAP Campus • Oracle Cloud • Open Virtual Desktops (BYOD) • Smart Campus Solutions: • Access control and accreditation solutions for secure entry. • Smart OT system sensors • IT-OT convergent security. • COVID-19 and Transportation traceability. • Road safety. • Perimeter security (CCTV). Solutions : • Purchasing Portal • Livestock Traceability • ID Cards and Passports • Public Transportation
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Digital Business Solutions Data, Advanced Analytics & IA We support companies' evolution toward a "Data Driven" management model that allows them to capture the maximum possible value from data (governance), visualization for decision- making, and advanced analytics and AI to improve performance and boost critical business drivers (sales, productivity, customer satisfaction, among others). Digital Software Factory Automation, development, technological evolution, testing, and maintenance of applications that support business processes. We provide specialized technical expertise to complement internal capabilities and peak demand. Digital Architecture We design and implement digital architectures to address the challenges of data and application integration, performance, robustness, flexibility, elasticity, and scalability across on-premise, hybrid, and multi-cloud environments. Digital Channels & Tech. Consulting We redefine, develop, and implement the customer journey, incorporating techniques and technologies that enable a surprising, multi-channel, multi-device user experience that is agile, intuitive, and seamless. We also collaborate with our clients to co-design their technological evolution roadmap. Cybersecurity Its purpose is to protect the integrity of the IT infrastructure and the information stored and managed within it. Service towers have been developed based on a set of maturity models, including those from NIST (National Institute of Standards and Technology) and CIS (Center for Internet Security Critical Security Controls), supported by ISO 27001 and industry-specific models such as PCI and NERC CIP, in addition to regulatory models such as personal data protection laws. Cloud Services designed to help clients manage the technology solutions that support their business and maximize their performance through cloud solutions that are fundamentally anchored in security, availability, and performance.
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Digital Services Solutions Platform Services Datacenter We provide infrastructure solutions to address multi-industry business needs through partnerships with the industry's leading technology providers. Its purpose is to offer the best IT outsourcing alternative, through public virtual services and on-premise physical and/or virtual infrastructure solutions. All of this is achieved through a flexible, scalable model with a pay-as-you-go option, allowing our clients to implement solutions quickly, efficiently, and conveniently. Workplace Services Its main objective is to maintain the operational continuity of our clients' businesses by providing specialized and timely technical support to respond to the requests our clients users make through Help Desks and Field Services. PMO Services We offer a comprehensive solution based on the provision of a Corporate PMO Service, with a regional presence in the countries where SONDA operates, ensuring efficient coverage tailored to local needs. We have highly efficient, standardized procedures for project development across a variety of industries.
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Digital Communications Solutions High-availability IT & OT networks Collaborative Hybrid Work Network Transformation Service Comprehensive communications outsourcing A set of integrated communications network solutions and services that cover both corporate networks (IT) and networks that support production processes (OT). A set of solutions and services focused on collaboration and user experience, seeking to effectively maximize productivity for a hybrid work environment. Services aimed at facilitating the evolution of communications networks to meet business priorities. Services that optimize business efficiency by delegating communications network management to experts, allowing the company to focus on its core activities.
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Innovation Innovation 03 03
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SONDA Hybrid Extra-port access control Border Control System Smart CampusContactless paymentsConnected Forest Innovation is at the core of our corporate strategy We analyze student behaviour to identify dropout risks, integrating data from academic and access systems to improve retention Infraestructure optimization in borders and station management with process automation to simplify customs procedures in El Salvador, reducingservice timing. We connect 700,000 hectares of forests, allowing us to monitor and support forestry work, providing 4G internet access to local communities. Project applied in Chile and Mato Grosso du Sul, Brazil. We promote modernization of public transportation by implementing contactless payments, facilitating quick and safe access for users. Comprehensive administration of public, private and hybrid clouds, together with local infrastructure, allowing to manage resources, automate workflows and guarantee security, optimizing customers costs and operations, At the export facility in San Antonio, Chile, we provide access control solutions, aimed at people and cargo, with unattended management and video analytics,
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At SONDA, we believe in the value of collaboration Startups are already part of our ecosystem. Together, we co-create innovative solutions for the multiple challenges our clients face in the region. +70We promote innovative ideas and create new opportunities. That's why in 2022, we established a startup ecosystem based on adaptability, agility, and innovation, accelerating our transformation and that of our clients. 2024 Highlights TRANSFORMING THE FINANCIAL INDUSTRY PROMOTION ENGINE DIGITALIZATION OF PROCESSES We collaborate with Junngla, a Chilean Fintech specialized in transforming complex financial systems into simple and accessible experiences through a multi-industry and multi-market platform. In this alliance, SONDA contributes its experience in guaranteeing high availability of the service, robust security, 24/7 technical support and scalability. In alliance with Cloud Technologies, we implement an omnichannel promotions engine that incorporates a series of basic and optional modules that facilitate the administration and management of campaigns and promotions (discounts, points, signage, analytics, among others). Together with Simple Data Corp, we digitized nine operational processes that cover more than 55 production lines, completely eliminating the use of paper and reducing rework by 50%. In addition, we implemented an online dashboard that allows complete traceability of the processes. What do we achieve with these alliances? Complement our portfolio with high value-added solutions Transform processes and services, generating disruptive and efficient solutions
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• Long-term vision: we establish strategic relationships aimed at mutual development and value generation. • Competitive advantage: We combine technological development with market knowledge to position our partners as leaders. • Adaptability to change: we continuously evolve to anticipate global market trends and challenges. • We connect startups with business opportunities, creating an ideal environment for collaboration and growth. • We provide commercial support with >400 professionals across the region. • We finance large projects, which allows them to focus in growth, scalability and profitability. Adding value for our customers through co- creation. At SONDA we know that "Innovation" is not simply using the latest technology or creating solutions that we understand, it requires understanding the customer's requirements, then flexibly customizing solutions that take their business to a new level. At SONDA we believe in the value of collaboration
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Sustainability Sustainability 04 04
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✓ We reached a 30% presence of women by the end of 2024. ✓ Between 2023 and 2024 we remodel 7 of the 12 offices of our subsidiaries. ✓ Sonda Lovers, we invite our collaborators to be the ambassadors of our activities on social networks. ✓ Women in IT Mentoring Program, we promote female representation in technology. ✓ We continue to improve the general satisfaction survey within SONDA, obtaining 74% favorability during 2024. ESG, Diversity and Inclusion Kudos Data Center: we have Leed Silver certification from the US Green Building Council, which ensures that energy is efficiently consumed and sourced from fully renewable supplies. SONDA Wellness Program: This initiative promotes the physical, mental and social health of our employees. SONDA Women: This initiative increases the participation of women in SONDA and the IT industry. Attract, retain and strengthen leadership skills among the leaders of the future. Internal recycling program: This initiative encourages responsible resource use. Diversity & Inclusion: These internal initiatives aim to build organizational awareness and an increasingly inclusive culture. ESG practices within SONDA Sustainability is embedded into our DNA Culture and Talent SONDA 2024 • Integrated Reporting since 2017 that complies with "Global Reporting Initiative" standards. • Member of prestigious Sustainability Indices. • Green Bond issued in 2019. • Recognized as a company committed to Integrity by the Fundación Generación Empresarial (Business Generation Foundation). • Fresh Graduates: Attracts young talented people by offering them an accelerated learning program that develops a range of skills. This program prepares successors for the future and ensures they culturally fit into the organization
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Within our Solutions Sustainability is part of our DNA Recent Recognitions Inside SONDA Smart City and Mobility: Smart Safety solutions (video surveillance) with AI component with public institutions in Peru, Chile and Uruguay. Important Mobility contracts were also expanded in Mexico, Argentina, Guatemala, Panama and Colombia. Main ESG benefits: • Greater security through remote surveillance in the municipalities where Smart Safety solutions were implemented. • First fleet of buses with electro mobility in Mexico. • It facilitates movement in cities, which encourages economic activity. • Greater social equity, as it reduces inequality in opportunities such as employment, education and health. SONDA improves security and connectivity in the region, improving the quality of life of people in all areas where these new contracts have been closed. SONDA's participation in the TRAEE Program of the Santiago Chamber of Commerce, which seeks to ensure the proper management of electrical and electronic waste by companies that produce or import them, within the framework of the REP Law. Environment SONDA Panama is now “carbon neutral” Accreditation as a 'Carbon Neutral' company is part of the objectives set by the company during 2024 to reduce its environmental footprint and improve its operation in accordance with industry sustainability standards. Dow Jones Sustainability Index Chile y Mila For the 8th consecutive year, we have been included in the Dow Jones Sustainability Index (DJSI) Chile and MILA, positioning us as one of the companies with the best practices in corporate governance, social aspects, and environmental care.Social Removable Energy We managed to ensure that 100% of our operations in Chile, through Colbun, are supplied by renewable energy. This is equivalent to avoiding 7,733 tons of carbon in one year, planting 73,651 trees or removing 2,062 vehicles from circulation in one year. Governance Ranking Venture Client Chile We are in the top 10, being the only technology company to achieve this in the category. This achievement highlights our collaboration strategy with startups, and is prepared by the consulting firm MIC and the ESE Business School of the University of Los Andes. Highlighted Case
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Financial Position Financial Position 05 05
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Financial Position Credit Rating Fitch Ratings ICR Solvency AA- AA- Stocks 1st Class Level 2 1ª Class Level 1 Outlook Negative Stable Issuance Date Apr-25 Sep-25 Financial Leverage Leverage Financial Ratios Total Liabilities / Total Equity Financial Debt / Total Equity NFD / EBITDA (Other Current and Non-Current Financial Liabilities + Current and Non- Current Lease Liabilities – Cash and Equivalents – Other Current Financial Assets – IFRS 16 Current and Non-Current Effect) / EBITDA “Sonda S.A.’s (SONDA) ratings are based on its leadership in the Latin American information technology (IT) services industry, its diversification of services, clients, and markets, as well as its brand recognition and recurring revenue from long-term contracts that provide cash flow stability and allow it to maintain solid financial flexibility.” Fitch Ratings “The company's regional scope of operations, with high levels of diversification in terms of its presence in Latin American economies, is a positive factor in its ranking. (…) The 2025-2027 strategic plan has involved a greater commercial effort in its initial stages, negatively impacting margins, but with a recovery strategy based on a higher volume of contracts.” ICR Chile
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Financial Position Debt Composition: Financial Debt Debt Maturity (US$ million) Figures in US$ were converted using closing exchange rate December - 25 = $ 907.3 / US$ Total Financial Debt: US$ 376 millions (Cash and Equivalents: US$ 111 millions) Net Financial Debt: US$ 265 millions Covenants Indebtness Level Financial Expenses Coverage Minimum Equity (UF) Assets Free of Encumbrances (Enforceable liabilities – Cash and Equivalents) / Total equity EBITDA* / Net Financial Expense * Gross Result + Administration Expenses + Intangible Amortization (excludes amortization of projects) + Depreciation of the year Total Equity (Total Assets – assets with encumbrances) / (Enforceable liabilities - guaranteed enforceable liabilities)
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@SONDATalento @SONDAInnova SONDA SONDA.com/ investors