Interim report
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 1 Quarterly Statement Q1 – Q3 2026 January - September 2026
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 2 Letter to Our Stockholders Dear stockholders and business partners, Nine months into the 2026 financial year, the positi ve trend from the first two quarters continues: Our strict cost discipline continues to deliver results. We have achieved another positive EBIT, keeping us firmly on track to meet our full-year targets. The cloud business is also showing positive development in the third quarter. Cloud order entry rose 29% in the first nin e months compared with the same period last year, reaching EUR 14.2 million. This marked a continuati on of the recovery that began at the end of 2025, despite lingering caution in capital expenditure. C loud revenue grew slightly and now accounts for abo ut two-thirds of our total revenue. New ARR also demon strated strong positive momentum. Net New ARR also remained positive, despite the lingering impact of contract expirations from last year. The service business performed steadily and posted a significantly improved margin compared with the previous year as the burdens associated with the ma jor project were eliminated. Nevertheless, capital expenditure in this area remains restrained. With the Spring 2026 Release in May, we are moving forward as planned with the further development of our platform into an agentic commerce solution and making it easier for B2B companies to get started with specific use cases that deliver a measurable RO I by using practical AI features. Independent analysts also confirm that we are correct in this assessment. In the Paradigm B2B Combine 2026 analyst report, Intershop was recognized in 11 out of 12 categories and received eight gold and three silver medals — the two highest rating levels. In particular, the AI-po wered search and the rapidly growing number of AI features were highlighted. Overall, we are looking ahead with confidence to the full year of 2026 — we are on track with both our strategic initiatives and our operational goals. We continue to expect a slight decline in revenue, as cloud growth has not yet fully offset the planned decline in license, maintenance and service revenue, and we anticipate a break-even result. We thank you for your trust and our employees for their dedication. Best regards, Markus Dränert Petra Stappenbeck
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 3 Key Figures for the Group in EUR thousand 9-Months 2026 9-Months 2025 Change KPIs Cloud order entry 14,186 10,971 29% Net New ARR 99 272 -64% Revenues 23,427 25,238 -7% EBIT 185 (1,384) n/a REVENUES Revenues 23,427 25,238 -7% Licenses and Maintenance 2,856 4,934 -42% Cloud and Subscription 15,686 15,333 2% Service Revenues 4,885 4,971 -2% Revenues Europe 17,205 18,152 -5% Revenues USA 3,804 4,988 -24% Revenues Asia/Pacific 2,418 2,098 15% EARNINGS Cost of revenues 12,153 13,662 -11% Gross profit 11,274 11,576 -3% Gross margin 48% 46% Operating expenses, operating income 11,089 12,960 -14% Research and development 5,129 5,429 -6% Sales and marketing 4,170 4,625 -10% General and administrative 2,244 2,343 -4% Other operating income/expenses (454) 563 n/a EBIT 185 (1,384) n/a EBIT-Margin 1% -5% EBITDA 2,682 1,073 150% EBITDA margin 11% 4% Net result (66) (1,730) 96% Earnings per share (EUR) 0.00 (0.12) n/a NET ASSETS Shareholders’ equity 12,000 9,123 32% Equity ratio 37% 27% Balance sheet total 32,486 33,309 -2% Noncurrent assets 18,623 20,203 -8% Current assets 13,863 13,106 6% Noncurrent liabilities 6,142 9,383 -35% Current liabilities 14,344 14,803 -3% FINANCIAL POSITION Cash and cash equivalents 9,593 8,209 17% Net cash operating activities 3,640 1,601 127% Depreciation and amortization 2,497 2,457 2% Net cash used in investing activities (1,358) (1,077) 26% Net cash provided by financing activities (1,560) (887) 76% EMPLOYEES 224 244 -8%
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 4 Business development Business performance during the first nine months of 2026 The Intershop Group reported revenue of EUR 23.4 million in the first nine months of fiscal year 2026. This represents a 7% decline compared with the same period last year (last year: EUR 25.2 million). As expected, revenue from licenses and maintenance declined sign ificantly, while service revenue was slightly below the previous year's level. Cloud revenue, on the ot her hand, increased. Income before interest and tax es (EBIT) showed a positive trend due to the cost-cutt ing measures implemented and amounted to EUR 0.2 million (previous year: EUR -1.4 million). In the t hird quarter of 2026, revenue totaled EUR 7.7 milli on (previous year: EUR 8.0 million). EBIT was again sl ightly positive at EUR 45 thousand (previous year: EUR - 0.5 million). This marked the third consecutive qua rter in which Intershop posted a positive operating result. The Group’s most important financial key figures (KPIs) are shown in the overview below. in EUR thousand 9M 2026 9M 2025 Change Cloud Order Entry 14,186 10,971 29% Net New ARR 99 272 -64% Revenue 23,427 25,238 -7% EBIT 185 (1,384) n/a Cloud order entry rises significantly – Net New ARR shows a clear upward trend in the third quarter Revenue from the cloud business rose by 2% to EUR 15.7 million in the first nine months of 2026 (previous year: EUR 15.3 million). At 67%, the share of cloud revenue in total revenue was six percentage points higher than in the same period in the previous year (previous year: 61%). The cloud margin improved slightly to 66% (previous year: 65%). Cloud order e ntry increased by 29% compared with the same period last year, reaching EUR 14.2 million (previous year : EUR 11.0 million). Of this amount, EUR 3.7 millio n was generated from new customers and EUR 10.5 million f rom existing customers (previous year: EUR 3.5 million or EUR 7.5 million respectively). With four new cloud customers in the third quarter, the posi tive momentum in new customer business that had been evident since the second quarter continued. In total, Intershop gained ten new customers in the first nine months (compared to seven in the previous year). However, new orders from new customers rose only sl ightly, as economic uncertainty continues to dampen investment appetite. Annual recurring revenue (ARR) from cloud services stood at EUR 20.3 million as of September 30, 2026, representing a 3% increase compared with the same d ate the previous year (September 30, 2025: EUR 19.8 million). New ARR rose 27% to EUR 2.1 million (previous year: EUR 1.6 million). Net New ARR (new ARR minus cancellations) stood at EUR 0.1 million after nine months (previous year: EUR 0.3 million). It w as impacted by a prior-year carryover effect from non-r enewed customer contracts expiring in 2026. This had an impact primarily in the first quarter, with a Net New ARR of EUR -0.6 million. A clear upward tr end has been evident since the second quarter: In the t hird quarter, Net New ARR rose to EUR 0.5 million (second quarter: EUR 0.2 million).
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 5 Cloud Business Development Earnings Position The development of the key earnings figures of the Group is shown in the overview below: in EUR thousand 9M 2026 9M 2025 Change Revenues 23,427 25,238 -7% Cost of revenues 12,153 13,662 -11% Gross margin 48% 46% Operating expenses, operating income 11,089 12,960 -14% EBIT 185 (1,384) n/a EBIT margin 1% -5% EBITDA 2,682 1,073 150% EBITDA margin 11% 4% Earnings after tax (66) (1,730) 96% In the first nine months of 2026, Intershop generate d revenue of EUR 23.4 million, representing a 7% decline compared with the same period in the previous year (previous year: EUR 25.2 million). In the third quarter, revenue totaled EUR 7.7 million (previous year: EUR 8.0 million). The software and cloud segment, which accounted for 79% of total revenue, posted a 9% decline to EUR 18.5 million (previous year: EUR 20.3 million). As expected, revenue from licenses and maintenance fell by 42% to EUR 2.9 million as part of the cloud strategy (previous year: EUR 4.9 million), while cloud and subscription revenue rose by 2% to EUR 15.7 million (previous year: EUR 15.3 million). Service revenue , at EUR 4.9 million, was slightly below the previo us year's level (previous year: EUR 5.0 million), which is attributable to the “Partners Fi rst” strategy, under which new projects are carried out through Intershop’s partner network. The acceptance of the complex major project in the first quarter o f 2026 continued to have a positive impact on earning s, with a positive service margin that improved noticeably in the third quarter as well. Service revenue accounted for 21% of total revenue (previous year: 20%). in EUR thousand change Cloud order entry 10,971 14,186 29% New ARR 1,629 2,065 27% Net New ARR 272 99 -64% ARR 19,763 20,283 3% ARR development in the first nine months of 2026 in EUR thousand ARR December 31, 2025 20,081 New ARR new customer 731 New ARR existing customer 1,334 New ARR total 2,065 Churn (1,966) Net New ARR 99 Currency changes 103 ARR September 30, 2026 20,283 15.333 15.686 9M 2025 9M 2026 Cloud Revenue in % of total revenue 61% 67% Cloud Revenue
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 6 The following overview shows the development of revenues: in EUR thousand 9M 2026 9M 2025 Change Software and Cloud Revenues 18,542 20,267 -9% Licenses and Maintenance 2,856 4,934 -42% Licenses 73 130 -44% Maintenance 2,783 4,804 -42% Cloud and Subscription 15,686 15,333 2% Service Revenue 4,885 4,971 -2% Revenue total 23,427 25,238 -7% Europe remains Intershop's largest revenue region. In the region, revenue for the reporting period fell by 5% compared with the first nine months of 2025, to EUR 17.2 million (previous year: EUR 18.2 million). This was mainly attributable to the 45% decline in reven ue from licenses and maintenance to EUR 2.3 million (previous year: EUR 4.3 million) and service revenu e by 8% to EUR 3.0 million (previous year: EUR 3.3 million). Cloud revenue, conversely, rose by 12% to EUR 11.9 million (previous year: EUR 10.6 million). The share of European customers in total revenue increa sed by one percentage point to 73% (previous year: 72%). In the US, revenue fell by 24% to EUR 3.8 mil lion (previous year: EUR 5.0 million) and recorded a decline across all business segments. The region accounted for 16% of total revenue (previous year: 20%). By contrast, the Asia-Pacific region reported a 15% increase in revenue to EUR 2.4 million (previous ye ar: EUR 2.1 million), which is primarily attributable to the service business. This region's share of total revenue increased to 10% (previous year: 8%). Gross profit amounted to EUR 11.3 million in the reporting peri od (previous year: EUR 11.6 million). The gross margin rose by two percentage points to 48%, as Intershop was able to reduce cost of sales by 11% to EUR 12.2 million (previous year: EUR 13.7 million) despite a 7% decline in revenue . Operating expenses and income also fell by 14% to EUR 11.1 million (previous yea r: EUR 13.0 million). In the area of research and development, costs fell by 6% to EUR 5.1 million (previous year: EUR 5.4 million). Sales and marketing expenses decreased by 10% to EUR 4.2 million (previ ous year: EUR 4.6 million). General administrative expenses, at EUR 2.2 million, were also below the previous year's level of EUR 2.3 million. Other operating income increased to EUR 0.9 million (previous year: EUR 0.3 million). Other operating expenses decreased to EUR 0.4 million (previous year: EUR 0.9 million) . Total costs , including cost of sales and operating expenses/income, fell significantly by a total of 13 % to EUR 23.2 million (previous year: EUR 26.6 mill ion), which is attributable to the rigorous cost-cutting measures initiated in the previous year. The operating result (EBIT ) for the first nine months amounted to EUR 0.2 mill ion and was thus significantly above the previous year’s figure of EUR -1.4 million. In the t hird quarter of 2026, Intershop reported EBIT of EUR 45 thousand (previous year: EUR -0.5 million). Earnings before interest, tax, depreciation and amortization ( EBITDA ) amounted to EUR 2.7 million in the reporting peri od (previous year: EUR 1.1 million). This corresponds to an EBITDA margin of 1 1%, compared with 4% in the same period of the previous year. Net income ( earnings after tax ) was nearly break-even at EUR -66 thousand (prior year: EUR -1.7 million), which corresponds to earnings per share of EUR 0.00 (previous year: EUR -0.12).
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 7 Net Asset and Financial Position As at the interim reporting date of September 30, 2 026, the Intershop Group's total assets amounted to EUR 32.5 million, 3% below the figure at the end of 2025 (EUR 33.3 million). On the assets side , non- current assets decreased by 5% to EUR 18.6 million, primarily due to scheduled amortization of intangible assets and right-of-use assets in accordance with I FRS 16. Current assets rose slightly to EUR 13.9 mi llion (December 31, 2025: EUR 13.6 million). The decrease in trade receivables from EUR 3.5 million to EUR 2 .6 million was offset by a 9% increase in cash and cash equivalents to EUR 9.6 million (December 31, 2025: EUR 8.8 million). On the liabilities side , equity of EUR 12.0 million was at the same level as the end of the year 2025. Non- current liabilities fell EUR 3.0 million to EUR 6.1 million. The main reasons were the reclassification of non- current liabilities to current liabilities. Current liabilities rose to EUR 14.3 million (December 31, 2025: EUR 12.3 million). In addition to the reclassification f rom long-term liabilities, the increase in contract ual liabilities through advance payments from cloud and maintenance contracts to EUR 5.7 million was a particularly significant factor here (December 31, 2 025: EUR 4.3 million). The equity ratio rose slight ly to 37% (December 31, 2025: 36%). Cash flow from operating activities improved significantly in the first nine months of 2026, totaling EUR 3.6 million (previous year: EUR 1.6 million). Key factors contributing to this included not only the improved pre-tax result of EUR -20 thousand (previous year: EUR -1.7 million) but also the increase in contract liabilities due to advance payments from cloud and maintenance contracts, as well as the reduction in trade receivables. The cash outflow from investing a ctivities amounted to EUR 1.4 million after EUR 1.1 million in the same period of the previous year. Th e net cash outflow from financing activities amounted to EUR 1.6 million (prior year: EUR 0.9 million) an d resulted from the repayment of loans and lease obligations. During the same period last year, the repayment of the convertible bond was offset by proceeds from new loans and from the capital increa se. Overall, cash and cash equivalents increased by EUR 0.8 million to EUR 9.6 million as at the end of September 2026 (December 31, 2025: EUR 8.8 million). 5.4 9.6 6.1 11.4 12.6 6.5 1.4 12.0 Group Balance Key Figures September 30, 2026 Assets Liabilities in EUR million Other Liabilities Other Assets Shareholders’ equity Cash and cash equivalents Intangible assets 32.5 Equity ratio: 37% 32.5 Rights of use IFRS 16 Leasing liabilities Liabilities to banks
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 8 Employees As of September 30, 2026, the Intershop Group employed 224 full-time employees worldwide. Compared to the balance sheet date of December 31, 2025, the number of employees therefore remained unchanged. Compared to the same date last year, this represents a reduction of 20 employees as a result of the cost-cutting measures implemented during the past fiscal year. The following overview shows the breakdown of full-time employees by business unit. Employees by department* Sept. 30, 2026 Dec. 31, 2025 Sept. 30, 2025 Technical Departments (Service functions, Research and Development) 171 171 186 Sales and Marketing 30 29 33 General and administrative 23 24 25 224 224 244 *based on full time staff, including students and trainees As at the reporting date of September 30, 2026, 85% of the workforce (190 employees) were employed in Europe (September 30, 2025: 214). The Asia-Pacific region accounted for 20 employees (9%), while the U.S. accounted for 6% with 14 employees. Outlook In its October 2026 update, the IMF forecasted global economic growth of 3.1% for the current year, slightly above its July forecast of 3.0%. For Germany, follo wing a stronger-than-expected first half of the year , driven primarily by government investment and expor ts, gross domestic product is once again expected to grow by 1.3%. This represents a significant impro vement compared to the 0.7% increase expected in July. However, the war in the Middle East continues to weigh on the global economy through higher energy prices, risks to supply chains, and less favorable financing conditions. These are partially offset by s trong momentum in the global technology cycle, driven by investments in artificial intelligence. This is also confirmed by the outlook from the research firm Gartn er, updated in July 2026: According to the report, global IT capital expenditure is expected to rise b y 14.2% to 6.37 trillion US dollars this year. Inve stments in AI infrastructure, cloud platforms and smart applications are considered the strongest drivers of growth. At the corporate level, management is confident about the rest of 2026. The first nine months have shown that the cost-cutting measures are making an impact and that the service business has stabilized with improved margins. With a significant increase in clo ud order entry, positive margin performance and a clear upward trend in Net New ARR in the third quar ter, the cloud business, which is a strategic focus , is proving to be on a solid footing. However, the mark et's reluctance to invest due to macroeconomic uncertainty continues to slow new business. The continued development of the platform into the Agentic Commerce Platform with the Spring 2026 release, as well as the awards Intershop received in the independent study “Paradigm B2B Combine 2026”, are encouraging signs.
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 9 Against this backdrop, Intershop confirms the outlook for the 2026 financial year, and continues to expect incoming cloud orders and Net New ARR to be at the previous year's level. With regard to sales, a slig htly lower percentage decline is still predicted compare d to the previous year. Thanks to the improved cost base, Intershop expects balanced earnings before interest and taxes (EBIT). Jena, October 19, 2026 The Management Board of INTERSHOP Communications Ak tiengesellschaft Markus Dränert Petra Stappenbeck
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 10 Consolidated Balance Sheet in EUR thousand September 30, 2026 December 31, 2025 ASSETS Noncurrent assets Intangible assets 11,416 12,172 Property, plant and equipment 352 217 Rights of use IFRS 16 6,143 6,682 Other noncurrent assets 489 400 Restricted cash 159 159 Deferred tax assets 64 59 18,623 19,689 Current assets Trade receivables 2,586 3,478 Other receivables and other assets 1,684 1,392 Cash and cash equivalents 9,593 8,773 13,863 13,643 TOTAL ASSETS 32,486 33,332 SHAREHOLDERS’ EQUITY AND LIABILITIES Shareholders’ equity Subscribed capital 18,957 18,957 Capital reserve 2,957 2,957 Other reserves (9,914) (9,959) 12,000 11,955 Noncurrent liabilities Liabilities to bank 654 1,301 Leasing liabilities IFRS 16 5,488 6,008 Other noncurrent liabilities 0 1,785 6,142 9,094 Current liabilities Other current provisions 552 1,039 Liabilities to banks 772 890 Trade accounts payable 1,824 2,245 Contract liabilities 5,745 4,344 Income tax liabilities 44 9 Leasing liabilities IFRS 16 993 991 Other current liabilities 4,414 2,765 14,344 12,283 TOTAL SHAREHOLDERS’ EQUITY AND LIABILITIES 32,486 33,332
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 11 Consolidated Statement of Comprehensive Income Three months ended September 30, Nine months ended September 30, in EUR thousand 2026 2025 2026 2025 Revenues Software and Cloud Revenues 5,971 6,755 18,542 20,267 Service Revenues 1,693 1,239 4,885 4,971 7,664 7,994 23,427 25,238 Cost of revenues Cost of revenues - Software and Cloud (2,672) (2,803) (8,150) (8,514) Cost of revenues - Services (1,392) (1,190) (4,003) (5,148) (4,064) (3,993) (12,153) (13,662) Gross profit 3,600 4,001 11,274 11,576 Operating expenses, operating income Research and development (1,696) (1,783) (5,129) (5,429) Sales and marketing (1,309) (1,547) (4,170) (4,625) General and administrative (704) (740) (2,244) (2,343) Other operating income 208 171 853 304 Other operating expenses (54) (594) (399) (867) (3,555) (4,493) (11,089) (12,960) Result from operating activities 45 (492) 185 (1,384) Interest income 50 22 99 91 Interest expense (94) (143) (304) (380) Financial result (44) (121) (205) (289) Earnings before tax 1 (613) (20) (1,673) Income taxes (13) 3 (46) (57) Earnings after tax (12) (610) (66) (1,730) Other comprehensive income: Exchange differences on translating foreign operations 25 3 111 (128) Other comprehensive income from exchange differences 25 3 111 (128) Total comprehensive income 13 (607) 45 (1,858) Earnings per share (EUR, basic, diluted) 0.00 (0.04) 0.00 (0.12)
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 12 Consolidated Statement of Cash Flows Nine months ended September 30, in EUR thousand 2026 2025 CASH FLOWS FROM OPERATING ACTIVITIES Earnings before tax (20) (1,673) Adjustments to reconcile net profit/loss to cash used in operating activities Financial result 205 289 Depreciation and amortization 2,497 2,457 Changes in operating assets and liabilities Accounts receivable 945 1,998 Other assets (395) (159) Liabilities and provisions (902) (678) Contract liabilities 1,381 (421) Net cash provided by (used in) operating activities before income tax and interest 3,711 1,813 Interest received 99 91 Interest paid (184) (247) Income taxes received 32 18 Income taxes paid (18) (74) Net cash provided by (used in) operating activities 3,640 1,601 CASH FLOWS FROM INVESTING ACTIVITIES Payments for investments in intangible assets (799) (683) Proceeds on disposal of equipment 3 3 Purchases of property and equipment (262) (97) Disbursement as part of a company acquisition (300) (300) Net cash provided by (used in) investing activities (1,358) (1,077) CASH FLOWS FROM FINANCING ACTIVITIES Repayment of a warrant bond 0 (2,258) Cash received from loan 0 1,700 Repayments of loans (765) (373) Proceeds from the approved issuance of common stock 0 1,094 Issuance costs for approved common stock 0 (38) Payments for leasing liabilities (795) (1,012) Net cash provided by (used in) financing activities (1,560) (887) Effect of change in exchange rates 98 (123) Net change in cash and cash equivalents 820 (486) Cash and cash equivalents, beginning of period 8,773 8,695 Cash and cash equivalents, end of period 9,593 8,209
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 13 Consolidated Statement of Shareholders’ Equity Other reserves in EUR thousand Common shares (Number shares) Subscribed capital Capital reserve Conversion reserve Cumulative profit/ loss Cumulative currency differences Total shareholders’ equity Balance, January 1, 2026 18,956,975 18,957 2,957 (9 3) (11,599) 1,733 11,955 Total comprehensive income (66) 111 45 Balance, September 30, 2026 18,956,975 18,957 2,957 (93) (11,665) 1,844 12,000 Balance, January 1, 2025 14,582,291 14,582 3,030 (9 3) (8,379) 1,841 10,981 Total comprehensive income (1,730) (128) (1,858) Balance, September 30, 2025 14,582,291 14,582 3,030 (93) (10,109) 1,713 9,123
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INTERSHOP Communications AG / Quarterly Statement Q1 – Q3 2026 14 Intershop Shares Stock Market Data on Intershop Shares ISIN DE000A254211 WKN A25421 Stock market symbol ISHA Admission segment Prime standard/Regulated market Sector Software Membership of Deutsche Börse indices CDAX, Prime All Share, Technology All Share Investor Relations Contact INTERSHOP Communications AG Steinweg 10 07743 Jena Germany Phone +49 3641 50 1000 E-Mail ir@intershop.com www.intershop.com