Ladies and gentlemen, welcome to the KION Group Q4 FY 2024 Update Call. I'm Ladies and gentlemen, welcome to the KION Group Q4 FY 2024 Update Call. I'm Lawrence, the call's call operator. I would like to remind you that all participants will be in a listen-only mode, and the conference is being recorded. The presentation will be followed by a question-and-answer session. You can register for questions at any time by pressing star and one on your telephone. For operator assistance, please press star and zero. The conference must not be recorded for publication or broadcast. If you are dialed in by phone and are watching the webcast, please listen only to the audio of the webcast. At this time, it's my pleasure to hand over to Rob Smith. Please go ahead, sir. Thank you, Lawrence. Good afternoon, ladies and gentlemen, and welcome to our update call and webcast on the fourth quarter and full-year results in 2024. You can find our update call presentation on the IR website. I'm going to start with a summary on our full-year 2024 results, and I'll give you a strategic update and a few words on our exciting teamwork and collaboration with NVIDIA and Accenture. Then Christian's going to take you through the detailed Q4 financials, as well as our outlook for 2025. I'll be back with the key takeaways, and we'll open the line for your questions. Look forward to that. So starting on page three together, group order intake was EUR 10.3 billion, representing a 5% decline compared to the prior year, and reflects the subdued markets in both operating segments during 2024. Revenue was a record at EUR 11.5 billion. Adjusted EBITDA increased 16% to the record level of EUR 917 million, with the adjusted EBITDA margin improving 110 basis points to be 8% in the full year 2024. The improvement was driven by improvements in both operating segments. Free cash flow was EUR 702 million, slightly below last year, but exceeded our capital market expectations. The improvement was driven by the strong EBITDA and the substantial improvements we made in net working capital. Earnings per share were EUR 2.75, an increase of 18%. In line with the increased earnings per share, we will be proposing at the AGM on 27 May 2024, a EUR 0.82 dividend, leaving the payout ratio unchanged at approximately 30%. We have made very good progress in both our operating segments and on the KION level since the difficult year of 2022, which you'll recall was impacted by high inflation and severe supply chain disruptions. Our operational and commercial agility measures and our strategic focus on innovation, digitalization, and artificial intelligence have proven to be successful, and 2024 was a strong year for KION. I'd like to give you an update on the next steps of our KION strategy on pages four and five. The world is moving fast, and so are our markets, and we're at a pivotal moment in KION's history. We're creating a company that is even more agile and resilient for the benefit of all of our stakeholders, and to prepare ourselves now for our next, we work hard on designing our Playing to Win strategy. It's our vision that the KION Group is the Supply Chain Solutions company. Our people's passion is innovating, automating, and orchestrating solutions for our customers' supply chains. KION brands keep the world moving. We bring this vision to life with our Playing to Win strategy. We're making automation easily accessible and scalable, from partial to full lights-out automation. We're providing intelligent industrial trucks, automation solutions, software, and services for smooth material flows. On page five, you'll see in our Playing to Win strategy, there are three key plays. Through our commitment to innovation and growth, we're enhancing our business in both operating segments by offering even more customer-centric solutions and regional expansion. Furthermore, we're strengthening our presence in the growing automation market by decisively driving integrated automation technologies and solutions in that automation market. In product development, we're strengthening cross-brand collaboration, particularly in areas like automated forklifts and autonomous mobile robotics. Sustainable performance underlines our commitment to consistently enhancing profitability and competitiveness, paving the way for our future investments. The organizational development plays are dedicated to the further activation of group-wide management principles ingrained in our business processes and our HR processes to support our strategic goals. We embrace an agile mindset, working quickly and with focus to find pragmatic and creative solutions. Playing to win, KION is pushing the boundaries of our industry, strengthening our leadership role, and leveraging AI-driven solutions as an integral part of our strategy to optimize our customers' supply chains and increase their productivity. On page six, I'd like to unpack a bit more the high-intensity work we're doing with NVIDIA and Accenture. We're the first in industry to adopt NVIDIA's physical AI, creating a vision for warehouses that are part of a smart, agile system that evolve with the world around them and can handle nearly any supply chain challenge. At the CES, the Consumer Electronics Show in Las Vegas in January this year, we announced our first results. KION defines ideal setups for new warehouses and enhances existing facilities with NVIDIA's Omniverse, which is a platform for building 3D applications and services, as you can see pictured in this slide. Omniverse is NVIDIA's blueprint for large-scale digital twins. This includes digital twins powered by physical AI, AI models that embody principles and qualities of the physical world to improve the performance of intelligent warehouses that operate with automated forklifts, smart cameras, and the very latest automation and robotic solutions. Let's show it to you in a video, as a matter of fact. I'll show you a movie now. We're partnering with KION, the world's leading warehouse automation solutions provider, and Accenture, and we're working together to create something that's really special. KION is bringing the artificial intelligence revolution to the Supply Chain Solutions industry. What can be more innovative than reinventing an entire industry together? Jensen is saying KION is revolutionizing industrial autonomy. KION will define the ideal setup for new warehouses and enhance existing facilities with NVIDIA's Omniverse, which is a platform for building 3D applications and services. Omniverse is the blueprint for large-scale digital twins. We're leading the way how robotics, physical AI, and digital twins shape the supply chains of the future. The Omniverse enables us to bring all different solutions that KION has in its portfolio into one environment. So that means we can have a manual forklift truck, we can have an AGV, an AMR, but also up to a very large automated system. So that brings all the solutions together for our customers, and we can simulate for them upfront what are the big benefits? At KION, we leverage artificial intelligence-driven solutions as an integral part of our exciting strategy to optimize our customers' supply chains and increase their productivity. We have three main benefits. Number one is speed. We can bring solutions way quicker to the customers. Number two is cost. We can bring down the cost because we simulate their solutions upfront and make sure that they have the very best solution, and number three is the innovation. With the implementation of AI, we have the possibility to actually resolve customer problems that they had for decades. KION is pushing the boundaries of supply chain automation to usher in a new Supply Chain Solutions. KION Group, the Supply Chain Solutions company. To put digital twins in place that help an automated warehouse have a digital twin that works as the blueprint and works as the control tower for its physical twin. It's a very cool capability, and we'll be showing you that video at the end of this call after the Q&A. We'll sort out the logistics in the meantime. Look, in today's world, in global trade, in the world's supply chains, in all the world's logistics centers, conditions are constantly changing. And companies that leverage physical AI can design, simulate, and optimize the real options in their supply chains. Digital twins do this in real time, and they serve as the control tower and the blueprint for their physical twin counterparts. We'll show you how that looks at the end of the call. This capability saves huge amounts of time, CapEx, and operating costs, and gives the company the ability to constantly adapt to the changing conditions in their supply chains. So now let's go through the financials. I'm going to hand it to Christian. He'll take you through the Q4 full year and the outlook for 2025. Christian? Thank you, Rob. So let's go to slide eight for the key financials for the ITS segment. Order intake showed a strong seasonally driven sequential rebound to 70,000 units and a 4% increase compared to the same quarter in 2023. New orders in money terms increased 22% sequentially and 1% year-on-year. The service business continued while new truck order intake was flat year-over-year. Revenue declined by 1% year-over-year to EUR 2.3 billion, as the 4% growth in the service business did not compensate for the 4% decline in the new truck business. Sequentially, revenue increased by 15%, making Q4 the strongest quarter of the year thanks to high shipments. Similarly, adjusted EBITDA at EUR 245 million also made Q4 the strongest quarter of the year, once again highlighting the significance of operating leverage in the ITS business model. At 10.6%, the adjusted EBITDA margins solidly remained in the double-digit territory. I continue on page nine, which summarizes the key financials for SCS. Overall, order intake continues to be impacted by customers' ongoing hesitancy to sign new contracts due to the macro and political uncertainty and expectations on further interest rate cuts. Q4, with an order intake of EUR 624 million, once again reflected this hesitation. Business solutions orders were down 28% compared to prior year quarter. The service business declined by 8% compared to a reasonably strong prior quarter and prior year quarter. Activity from the pure- play e-commerce vertical was noticeable in this quarter with a share of 57%. The decline in the order book reflects the subdued order intake in the past quarters, as well as further progress in completing the legacy projects. As we have now completed the vast majority of those legacy projects, the completion of the remaining legacy projects should have no meaningful impact on the order book going forward. Overall, revenue remained close to the prior year and above prior quarter levels. The service business continued to grow strongly at 12% year-over-year, while the project business declined by 7% as expected, reflecting the lower order intake and the high share of orders with long lead times throughout last year. With improved project execution, continued progress in working through the legacy projects, and further benefits from measures to improve our cost base, the adjusted EBITDA improved to EUR 42 million with the corresponding adjusted EBITDA margin rising to 5.4%. Let's quickly run through the key financials for the group on page 10. Order intake reflects the usual seasonal uptick to the prior year level in ITS and continued customer hesitancy to sign new contracts in SCS. Lead time normalization in ITS and subdued demand in past quarters in SCS led to the decrease in the order book both sequentially as well as year-over-year. Revenue benefited from the growth in the resilient service business in both segments, which almost entirely compensated for the softer ITS new truck business and lower SCS Business Solutions revenue. Adjusted EBITDA at EUR 250 million and the adjusted EBITDA margin at 8.2% enabled KION Group to finish the year with a strong quarter. Page 11 shows the reconciliation from adjusted EBITDA to group net income. Non-recurring items amounted to EUR 16 million and included expenses for measures to adjust our cost base in SCS and a small M&A project in ITS, where we have acquired the remaining shares in a distributor. PPA items were at the usual quarterly level. Net financial expenses dropped back to the level seen in the first two quarters of the year. Remember that the steep increase in Q3 was almost entirely attributable to the fair value of interest derivatives, which reacted to the changes in interest rates. These effects reversed in Q4. This resulted in pre-tax earnings of EUR 171 million in the quarter. Following a tax rate of 34%, net income attributable to the shareholders amounted to EUR 111 million in the quarter, corresponding to earnings per share of EUR 0.85. Now let's continue with the free cash flow statement on page 12. Free cash flow in the quarter reached positive EUR 271 million due to the strong EBITDA and a substantial improvement in net working capital, which was mainly driven by favorable developments in inventories and contract assets, partially offset by a decrease in trade payables. The positive free cash flow led to a EUR 202 million decrease in net debt. Page 13 then shows the development of net financial debt and our leverage ratios. As mentioned on the previous slide, the positive free cash flow led to a EUR 202 million decrease in the net financial debt to less than EUR 1 billion. Accordingly, the leverage ratio across both net debt definitions improved by 0.1 turns. Our leverage ratios are now even slightly lower than the level last seen post our December 2020 capital increase, but this time we achieved the improvement entirely through self-help measures. We continue to remain committed to improving leverage metrics further to defend our two investment- grade ratings as we believe they are supportive to our business model. Now on slide 15, I'll talk about our guidance, and I'll start with ITS. As communicated throughout 2024, we continued to make progress in reducing the order book and normalizing the lead times. Margin quality of the order book reflects the ongoing shifts in new orders towards APAC and the entry-level warehouse equipment in recent quarters, impacting both revenue and adjusted EBITDA. Based on this and our industrial truck market expectations for 2025, which I will discuss on the next slide, we believe revenue in ITS could decline 6% on the lower end and remain flat on the upper end of our expectations and reach between EUR 8.1 and EUR 8.6 billion. The service business is expected to continue to grow. As we outlined in the call earlier this month, following our announcement of the efficiency program, there are several headwinds that are expected to impact adjusted EBITDA in ITS in 2025. These include the non-reoccurrence of the tailwind from order backlog normalization and its impact on expected revenue development. These also include the less favorable product and geography mix as seen in the order intake of the past quarters. And these include intensifying competition, all of which are expected to drive the ITS adjusted EBITDA down to between EUR 680 and EUR 780 million, which is a decline of 26% on the lower end and 15% on the upper end. The dip below the 10% adjusted EBITDA margins threshold is expected to be temporary as the full impact of the cost savings from the efficiency program is expected from 2026 onwards. Accordingly, 2025 could be considered a look-through year for the ITS segment and therefore also for KION Group. With respect to phasing, it is quite possible that the ITS adjusted EBITDA margin will start the financial year 2025 on a relatively higher margin than in the following quarters. Let's now turn to SCS. Based on the subdued order intake in 2024, as well as the fact that the market recovery will take time to benefit revenue meaningfully given the longer-term nature of the project business, we expect revenue in SCS between EUR 2.8 billion and EUR 3.1 billion, which is a 5% decline on the lower end and a 5% increase on the upper end. We expect further improvement in adjusted EBITDA in SCS to between EUR 140 million and EUR 200 million, which is an increase of 24% on the lower end and 77% on the upper end. This improvement will result in the share of legacy projects in the backlog, the continued growth of this business, the improved project execution, as well as the benefits from measures to adjust our cost base. In terms of phasing, SCS should show a similar progression in the financial year 2025 as in 2024, with the adjusted EBITDA margin improving from quarter to quarter. At KION Group level, we expect revenue between EUR 10.9 billion and EUR 11.7 billion, representing a 5% decline at the lower end and a 2% increase at the upper end. Group adjusted EBITDA is expected between EUR 720 million and EUR 870 million, or between 21% and 5% lower than in 2024. Free cash flow between EUR 400 million and EUR550 million is expected to be substantially below the excellent prior year level due to the cash out from the efficiency program, most likely in the second half of this year. Excluding the cash out from the efficiency program, free cash flow is expected to be substantially positively impacted by further net working capital improvements, and lastly, ROCE is expected between 7% and 8.4%. As always, you will find a slide on the housekeeping items in the appendix of this presentation. Slide 16 now outlines some of the assumptions that have gone into the outlook for our key KPIs in the housekeeping items. First of all, let's talk about our 2025 view of our respective markets. In terms of order intake in units, we expect the industrial truck market to grow slightly year-on-year across all regions, which translates into a slowdown of growth in EMEA, a stable growth rate in APAC compared to our 2024 expectations. Remember, WITS statistics are published with a three-month time lag, so we are still waiting for Q4 data. In America, market recovery is expected. In value terms, the global industrial truck market growth is expected below unit growth, reflecting the ongoing product mix shifts. With regard to the development of the market for warehouse automation solutions, we have decided to switch from a revenue-based to an order intake-based approach starting in the 2025 reporting year. The order intake provides a more precise insight into the current demand situation. Due to the long durations typically of the project business, revenues often realized with a significant delay after the order has been awarded, so now, based on order intake, we expect slight growth in the project business in 2025. The advancing automation trend and further falling capital costs is expected to have a positive impact on investment decisions in warehouse automation solutions. Growth is anticipated to mainly occur in the Americas and EMEA regions with a marginal decline expected for APAC. I'd also like to give you a quick recap on the efficiency program announced earlier this month. We have a strong commitment to our adjusted EBITDA margin target of more than 10% by the end of the current strategic planning period, which is the end of the fiscal year 2027. This target applies to both operating segments as well as to KION Group as a whole. We have made very good progress in both operating segments and KION Group since the difficult year of 2022, which was impacted by high inflation and severe supply chain disruptions. In order to strengthen this resilience and maintain the headroom for investments to ensure our future and strengthen our competitiveness, we must manage our cost base, and this requires structural measures that are sustainable. In this context, the executive board of KION resolved an efficiency program with the aim to achieve sustainable cost savings of around EUR 140 million-EUR 160 million per year, fully effective in the 2026 financial year. By implementing the efficiency program, KION is addressing several developments in the macroeconomic environments and in its markets. European economies are struggling to gain momentum. This affects key customer industries in the ITS segments, where Chinese competition has been improving their market position in the aftermath of the recent pandemics. The implementation of the cost-saving measures is expected to lead to one-off expenses in the amount of approximately EUR 240 million-EUR 260 million in the first quarter of 2025. Most of that amount is also expected to be cash effective in the second half of the fiscal year 2025. With that, I hand back to Rob for our key takeaways. Thank you, Christian. Let's go to page 17 together for our key takeaways. KION finished financial year 2024 with consistent operating performance and strong financial results, Adjusted EBITDA and adjusted EBITDA margins improving in both our operating segments. The group outlook for 2025 reflects, on one hand, a temporary decline in adjusted EBITDA and adjusted EBITDA margins for the ITS segment due to the non-reoccurrence of the tailwind from order backlog normalization and its impact on expected revenue development. The less favorable product and geography mix as seen in order intake of past quarters, as well as signs of intensifying competition. The dip below the 10% threshold is expected to be temporary as the full impact of the cost savings from our implemented efficiency is expected from 2026 onwards. Accordingly, 2025 can be considered a look-through year for the ITS segment. On the other Supply Chain Solutions segment will continue to improve its adjusted EBITDA and adjusted EBITDA margins in 2025 as we continue to finish the legacy backlog and reap the benefits of the improved project execution, project management processes, and continue to grow in the service business, as well as measures to improve our SCS cost base. With our recently launched efficiency program and our Playing to Win strategy, KION is well on track to bring KION and both operating segments to more than 10% adjusted EBITDA margin profitability by the end of our current strategic planning period. This concludes our presentation. Thank you for your interest so far. We're looking forward to taking your questions. Lawrence, I'll make you a deal. If you go now to open the Q&A line, you've got to save five minutes at the end of the call so we can show the video we'd like to show. If you do that, Lawrence, we're going to open the line for Q&A right now, please. Yes, sure. So, ladies and gentlemen, we will now begin the question-and-answer session. Anyone who wishes to ask a question may press star and one on their telephone. You will hear a tone to confirm that you have entered the queue. If you wish to remove yourself from the question queue, you may press star and two. Questioners on the phone are requested to disable the loudspeaker mode while asking a question and eventually mute the webcast. In the interest of time, please limit yourself to two questions only. Anyone who has a question may press star and one at this time. One moment for the first question, please. And the first question comes from Weier from UBS. Please go ahead. Yeah, good afternoon. Thanks for taking my question. It's Sven. The first one is on the truck sales outlook for 2025. And I was just wondering, you know, your assumptions behind the ranges, right? Because if I take the high end of the guidance, 8.6, and your remarks that the backlog has normalized, I would probably think that the order intake has to be at a similar level to achieve such a figure, which would be more than a 10% increase in the order intake year-on-year. Is that the right assumption to make, that the order intake has to be at least the same level as revenues then? Or is that something I'm missing here? So actually, the revenue that we show in 2025, which is behind the outlook, right? That's a function of the order book that we had so far, the normalization of the order book, so revenue will actually follow the order intake as it comes in throughout the year. So when we set our market expectation for 2025, we are actually looking at a growth in ITS across the different regions on a unit base. And that is true for all three regions, right? So also on the upper end of the range, right, we would actually see an order intake that is on the level that we had seen on the prior year, also in the combination of the different regions, right? On the lower end, obviously, you know, if that market revolver would not work, right, then we would rather end at the lower end of the range in the order intake. I think I'm a little bit lost because does it mean if you generate the same order intake as in 2024, so EUR 7.8 billion, you would still be able to achieve the high end of the revenue guidance, but that would mean the backlog goes down further, right? I mean, the sum actually is, you know, I mean, different to the prior years, right, 2024 and also 2023, right, going forward, revenue and order intake would basically, you know, match more or less, right? Because that's basically what it means when we say we come back to a normalizing order book level, right? Because I would have thought that the high end of the revenue assumption then also assumes a stronger market recovery than just a little bit up. Yeah, I mean, that's the nature of a higher end of a guidance, right? Isn't it? Okay, good. Let's go to the second question then. I was just wondering on the warehouse automation project pipeline. I mean, I guess we've been talking a lot in the past. The pipeline is good, but customers are, you know, hesitant to convert the pipeline because of high interest rates, political uncertainty. To what extent do you reckon this is also still a function of, you know, especially on the e-commerce side, customers still having spare capacity? Is that also an element why it might take a little bit longer until the pipeline converts? You know, Sven, I appreciate the question, and that's a topic we've covered together multiple times. You'll recall the discussion about we built so much capacity so well, so fast in COVID that it's taken some time for the big e-commerce players to grow into that capacity. That's where we've been discussing so far. Our view is that indeed they have grown into that capacity. You'll recall us talking pre-COVID. We had a regular outlook in terms of midterm capacity planning with large e-commerce customers. And then, of course, the big spike in COVID and then the almost missing e-commerce playing in the order intake as they grew into that capacity. They're coming back. You see that in our numbers. And I confirm this practice of going back to do midterm capacity planning is going back into place. So actually, I see that as maybe an indication that the e-commerce guys are moving back into, growing into their capacity and are coming back to the market and placing orders. I think that's a good sign. And we indeed expect some growth Supply Chain Solutions market in order intake, as Christian explained. And obviously, we fully expect to participate in that growth in order intake during the course of this year. And the e-commerce guys coming back and being a bellwether, I think, is a good indication of underpinning that expectation for market growth this year. Thank you both. And the next question comes from Akash Gupta from JP Morgan. Please go ahead. Yes, hi, good afternoon, Rob and Christian. And thanks for your time. I have two as well. The first one is on SCS revenue outlook. So when I look at the range, the bottom end of the range is quite above the order intake you had in 2024. And when I look at the top end of the range, it's even higher than orders that you had in the past couple of years. So maybe if you can explain what is really driving that given the orders that we had in a couple of years, is this because of exchange rates, given you get some tailwinds there from US dollars, or is it growth in service, which has been, again, quite impressive in Q4? Or is it anticipation of some orders that might be coming soon, or maybe some orders in backlog that could be turned around quickly? So first one on the revenue outlook for SCS on the back of orders that we have seen in the past couple of years. Sure, Akash, good question, and glad you spotted that. And that's a little bit linked to the answer with Sven. I mean, clearly there will be continued very good service growth in the SCS revenue line this year. I think that there's a potential, there's a misunderestimation of the speed at which we're going to be able to convert some of the projects that we're getting in in the first part of this year. And as opposed to very long lead projects, our anticipation is that some of the projects we'll be getting in, for example, from large e-commerce players, the installations go faster, and we may, our expectation is to be able to convert those faster, some of which will be during this year as opposed to first and next year. So even with a bit lower backlog as starting point from the order book, with the orders coming in later like that in the first half, we expect to be able to convert those this year, and therefore that underpins the upper end of the guidance segment. I trust that helps you with your understanding. Thank you. I think that makes sense. And then my second question is on ITS margins. So you end the year with 10.6%, you had full year 10.7%. And when we look at the midpoint, you're guiding 8.7%. And probably I would assume that it may be fair to assume that the margins in Q4 of 2025 could be better than midpoint, given you get some help from savings. So my second question is on trajectory of quarterly, quarterly trajectory of ITS margin that how shall we see margins in the course of the year and which are the quarters when we will see more pressure on margins before we see potential savings helping your margin going forward? Thank you. Yeah, so Akash, I take that question. Thanks for the question. So I sort of tried to allude to that a bit, sort of in my commentary on the outlook, right? I think you will most likely see a first quarter, right? And then you will see periods thereafter, right? And the first quarter is most likely relatively stronger in the margin for the ITS segment still, right? Then the quarters thereafter. Remember we said, you know, the full impact of the cost efficiency measures, right, is in 2026, right? It is a matter of, you know, the speed of the recently started process that we had with our social partners here that will determine then the implementation of the measures. But to your point, you know, Q1 might be relatively stronger than the following quarters. Thank you. And the next question comes from Martin Wilkie from Citi. Please go ahead. Yeah, thank you. Good afternoon. It's Martin from Citi. The first question I had was on the opportunity with e-commerce customers. You've talked about some potential growth there, but we can also read about some of the in-house technology that some of those companies are developing, you know, at Amazon and others. Given that those customers for you have been a little bit quiet for a few years, when you think about your opportunity set and what you can sell into the large e-commerce players, has that changed or is the opportunity just as good for you now as it was in the prior cycle? No, thanks for the question, Martin. If you got any doubts about that, let's get rid of those. We don't see any degradation of our capabilities or our spectrum. As a matter of fact, hang in here because we're going to show you a cool video where we've been very working hard on innovatively enhancing our spectrum over the last couple of years. And we brought some very exciting things to market, to the market's attention at the CES in January. So we have an enhanced spectrum. We're not concerned about the in-house capabilities, big market, and we've got a very good offering and very, very good pipeline conversations going on with customers throughout the spectrum, including those large e-commerce customers. So not worried about that. Encouraging to hear, and I did a one follow-up, and perhaps this will get answered in the video anyway, but just in terms of the integration of the NVIDIA AI technology into your business, obviously you do have your own software, you know, inside Dematic iQ and some other packages. I mean, how do we think about that technology getting integrated into your business? Do you have to expand your software capabilities, or is it in partnership more with third parties, or how do you, you know, how do you sort of integrate the AI into your offering? You know, that's a cool question, and you will see some more about that in the video. Basically, by creating the digital twin, we're able to put all the mechatronics and the software into the digital twin. And customers, they're able to, we're able to play through multiple scenarios in real- time and help steer the physical twin to be making the exact right actions and reactions to changes in the supply chain, changes in the distribution center, changes in the warehouse in real time. We can scenario plan those, and we can use it as a controller to steer the right real-time decision-making and optimize what's going on in the changing environment in the operation there. So it's quite cool. Yes, our software capability is a growing part, and it's a growing part of our business. We're investing in that in our R&D, and we're bringing more and more of that to the market. This cooperation, this teamwork, this partnership with NVIDIA is an exciting part of that. Great. Thank you very much. The next question comes from Tore Fangmann from Bank of America. Please go ahead. Good afternoon. Hi, Christian. Hi, Rob. Thank you for taking my question. My first question would be a bit of a clarification question. Christian, you got me a little bit confused when we were speaking about the ITS outlook into 2025. Could you please once more let us know what are the assumptions? What would need to happen to reach the upper end? What would need to happen to reach the lower end? And what would need to happen to land below the lower end? Thank you. I would actually not want to talk about what would need to happen that we end on the lower end because otherwise we would not have provided the guidance that we have provided today. So our outlook for ITS, right, as we said, you know, is based on that we have a normalized order book, right, which basically means that our revenue line, right, is more or less in line with the development of our order intake, right? So what will drive, you know, the upper end and the lower end of the net sales guidance that we have provided is what actually drives our order intake development on the upper end and the lower, right? So, and that's the market development for sure in the different markets, right? I was talking about, you know, we have an assumption that, you know, in each of the three big regional markets, we actually look at unit-based order intake growth, right? Higher in APAC and lower in EMEA, and we see a recovery in Americas after prior years, right? We see a value-based market order intake, sorry, order intake development that is lower than the unit-based order intake for all the product mix developments we are giving, right? The upper ends and the lower ends will then be a function of, you know, the combination of how are those markets developing, right? And how are we performing in those markets against the development in the market? That's the whole element behind, you know, the guidance ranges on the revenue for ITS. Okay, just one follow-up basically on this one is if I just look into our ITS orders from 2024, so round about EUR 7.8 billion. So the lower end of the guidance is nearly 5% ahead of this. So if we were to have below 5% overall order growth, could we still reach this lower end because we have a bit of more backlog, or will the rest of the revenue that might be missing just be supported by growth in services? Thank you. Frankly speaking, I'm not sure that I follow your math in that right now to give you a precise number, right? So maybe you share that with IR and then we take it up. Okay, okay. Thank you. My second question was on SCS. Just generally speaking, we had quite good numbers from Rockwell in Q4, good numbers from Honeywell with strong growth. You did not grow as much in Q4. Could you just share a bit more details on what is going on in the end market, especially in the U.S.? Is competition also in this warehouse automation and integration environment getting stronger? Thank you. Hey, you know, Q4 revenue last year was based on order intake in 2023 and 2022 and 2021. So our team is executing very competitively in North America, and the business is on a good track. The market's been subdued in the context of, although we've got a good pipeline and have had a lot of good project development plans and conversations and solutioning in place with customers, they've been slow to start new orders, and that's the trend we were discussing a couple of minutes ago, Sven and I. We think it's turning a bit, especially with the bellwether of the e-commerce customers coming back to the table and placing orders, and some other customers are placing, are starting to place those orders too. So I think that our expectations of Supply Chain Solutions market for this year is growth in order intake terms. I also described to Sven, or maybe Akash actually, that part of that was with faster turning projects we're thinking are coming in in the first half, and that supports the revenue projections at the upper end in our segment this year. I don't make any thought on Q4. A long time ago when those orders came in is what was driving the Q4 revenue. Okay, thank you. Then the next question comes from Sebastian Growe from BNP Paribas Exane. Please go ahead. Yeah, good afternoon. Thanks for taking my questions. I've got a question. First one would be quickly on ITS, and as you have been pointing to intensifying competition, I noticed that this is in pretty stark contrast to your statements on the quarter three call. We also asked around the competitive environment. So simply put, what has changed since then? Maybe you can start there, and then I have one more for SCS. Yeah, Sebastian, good question. No, I mean, there's always a strong competition in the market. I'm not making a distinction between Q3 and Q4. I think that the trend that we're seeing is that there is competition in the market, and we're seeing more and more, especially in Eastern Europe, we're seeing more and more Chinese competition coming into the market at different pricing points. We play in the market in the segments, and they're coming in, especially in Eastern Europe, and we see some enhanced competition there, but I wouldn't say it's a trend shift between Q3 and Q4. There's always strong competition in the market, How might this ultimately then impact what you're currently trying to save in terms of costs, so how much of a net savings might then be related to layoff at ITS? So Sebastian, right, I mean, we say we have a target for the segments, ITS, SCS, and the group, right, to go to the 10% and have the 10% margin in the strategic planning period, right? We also say that, you know, with the outlook that we are providing right now, with all sort of the drivers that you're also alluding to, 2025 is a look-through year on that journey, right? We have been there in 2023 for the ITS segment. We have been there in 2024. We regard 2025 as a look-through year, right? And we want to be there in 2027 latest again, right? So therefore, you know, when we look at our efficiency program and the savings and the size we're looking there, we're confident that that brings us there where we need to be and where we have committed to be for the ITS segment. Okay, let's move on to SCS. Apparently, the mix has improved there when I look at the gross profit margin and quite materially that is during 2024. So my question there is, how should one think of any potential step-up in operating fixed costs if and when the business was up from acceleration, as you alluded to, that this might happen during the first half of the year? Simply put, what's the capacity headroom that you have in the current setup without kind of adding incremental fixed costs? Yeah, so Sebastian, I mean, we have been talking about the factors that are actually relevant for improving the SCS margin, right? And that's sort of, you know, you know them, the rundown, the legacy projects, the improvement of the service business, and improving our project execution. We have also said for the 10% margin, we would also need sort of leverage in terms of, you know, top line and order intake and growth. So our organization on the SCS side, right, we could flex them down as, you know, the business was lower, right? We can also flex them up, right, when the order intake is coming. So there's no limitation that we would face, you know, for the growth to expand the business as it would come. But if those elements then all come together, right, we feel confident that we get to the 10% as said in the period up to 2027. Okay, so for them, very quickly, if I may, on the charges of EUR 140 million-EUR 160 million savings and then the EUR 240 million-EUR 260 million on the related expenses. Could you put a number with regard to the potential cash outflow that is related to it? Yeah, so we have a EUR 240 million-EUR 260 million expense, right? And we expect that sort of the majority of that would also be cash effective in the fiscal year 2025 in the second half of the year though, right? And that's the expense that we put against the expected savings of EUR 140 million-EUR 160 million. Okay, so the cash outflow should be close to the EUR 240 million-EUR 260 million. That's what I take from your words. It will be EUR 240 million-EUR 260 million, right? We will work out the details once we are working ourselves through the process with our social partners. All right, thank you. The next question comes from Peter Rothenaicher from Baader Bank AG. Please go ahead. Yes, hello gentlemen. A question, SCS. So you have a major plant in Mexico in Monterrey. What would it mean if the Trump administration will put on the tariffs for production in Mexico? Would you be able to pass on higher purchase costs to your customers and projects and also for the existing projects? So referring to the Monterrey operation on the SCS side, right, our reading of the current understanding of, you know, what's actually up right now would mean that giving the terms under which we are operating, we would not be affected from the tariff. Should we be, right? We have changed our terms and conditions in the past to actually reflect changes like this, right? And then we will enter into commercial discussions with our customers accordingly. But there would be some risks here. Well, I mean, in the end, you know, we have deliberately put the terms and conditions there, right? And we will work on, you know, implementing them accordingly, right? But in the end, it will be commercial discussions. Another question on ITS and here's the Chinese competition you mentioned is mainly targeting business in Eastern Europe. So is it also then mainly targeting the value segment and not least also the Class 3 trucks? Yeah, for sure. I mean, the Class 3 trucks, right? So the entry-level warehouse trucks, as we call that, right? I mean, that's essentially a product category, which is, I mean, for everybody in the industry, including ourselves, is actually coming out of China, manufactured in China, right? So that's for sure an essential piece there. Yes, competition of when we talk about Chinese competitors in this context or so, we are talking about, you know, the economy segment and we are talking about the lower end of the value segment. And then markets that are, you know, attuned to those kind of segments are seeing more of that. And other markets which have actually more of a premium demand, you know, see less so, right? And that's different in the different countries in Europe, right? So your underlying assumption, I think I would say is correct in this one. Okay, thank you. And the last question for today comes from the line of Christoph Dolleschal from HSBC. Please go ahead. Yeah, hi guys. A follow-up or two follow-ups from my end on the competition side once more. So if competition is mainly in Eastern Europe, so why such a big restructuring program or comparably big restructuring program? And the question what you see from Japanese competition, because they've obviously had the help of the yen for the past couple of years, which could theoretically help them to reduce prices. Is that an issue as well? So let me start with the last one first, right? On the Japanese competition, right? I mean, Japanese competition is basically, you know, our bread and butter, if you will, right? That has been sort of, you know, our competitive scheme for a very long time. We don't experience, you know, any changes in setup or exposure or whatsoever when it comes to Japanese competition. You know, on the first question though, right, on the program, right? So I mean, for sure, we have a very strong position actually ourselves also in Eastern and Central European markets, right? I mean, it's a very relevant piece of our market, right? And we need to prepare ourselves, you know, to make sure that also going forward, right? We have the necessary means, you know, to expand the business, to invest in the business, right? And therefore we consider this actually a right moment to make a decisive step like this one, yeah, at this point in time to be prepared for ourselves going and be proactive, right? Rather than sort of, you know, wait for competitors to gain a position and then we may or may not be in the position to act that decisively as we do right now, yeah? Okay, thank you. Then probably on Eastern Europe, when you talk about the unit outlook for EMEA, could you break this down, your outlook into Western and Eastern Europe? Simply because I think in 2024, the growth in EMEA was mainly driven by Russian volumes, and that were exclusively being delivered by Chinese competitors, so the question is, when you strip Russia out of the equation, how does it actually look, and that is why I would like your view on Western and Eastern Europe separately. Yeah, and I understand your request, but I ask for your understanding that we don't break that out in our outlook space for our outlook. But you would agree if we take Russia out, EMEA wouldn't look as, well, basically because you expect an increase in volumes, but with Russia, that's probably rather a decline, right? No, I would not agree with that necessarily. And okay, then last but not least, let's take the competitive question the other way around because you're obviously also active in China. So how is your Chinese business doing? Are you actually winning share against Heli and Hangcha and the likes, or is it stable, or how is the business developing there? So that's a very good question, actually. So I mean, as you know, we have been there for 30 years and longer, right? Being the only company that is sort of not a genuine Chinese company that is still active in that area, we are actually performing very well, right? So it's an important market and we are actually winning share in this very important market in our industry. Okay, thank you. All right, this is the time. Ladies and gentlemen, you've been looking forward to this. If you thought you were excited before, wait till you see this one. We're going to show you the videos, and this is one we were promising earlier. We'll show you the exciting teamwork and partnership we have going on with NVIDIA and Accenture on physical AI. Let's roll it. Thank you for everybody's time and attention, and we'll look forward to seeing you in person in the weeks and months to come and when we have our next call. Lawrence, please, let's roll the tape now.