I'm just going to give it, welcome you. If you feel like it, feel free to write in the chat where you're joining from today. Always very great to see all the different Impero users across different countries joining us live. If you're just joining, we can see more and more people signing in live right now. Welcome to the Impero Q2 product update webinar. We're going to be getting started in just a minute or so. We just want to allow enough time for people to join if you're running from another meeting this morning. Good morning and welcome. If you're just joining, I just wanted to say welcome to the Q2 product update. Just going to give it another 30 seconds before we officially kick it off. I know sometimes people are running from another meeting, and I can see the participant number is continuing to steadily go up. If you're just signing in, good morning and welcome. Very excited and happy to have you here today for this Impero product update. All right. Just giving it another 10 seconds and then we'll officially kick it off. I can see that the number is quite high now. All right. Welcome everyone to this Impero Q2 2026 product update webinar. We're very, very happy to have you all joining us here today. Before we kick it off, I do want to just go through a couple of practical notes. First of all, it is that this webinar is of course being recorded. We will also share it afterwards via email with all of you, and we will also, of course, put it in the help center. If it is something that you want to refer back to or share with your colleagues, it will be made available there. We welcome questions throughout the session, so please feel free to use the Q&A button here in Zoom. Please note that we're going to reserve all the questions for the very end. With that said, feel free to ask questions throughout, as they pop to mind so that you don't forget them. A quick introduction here today. I'm Jasmine Hansen de Guzman. I am the Marketing Director here at Impero, and I'm simply going to be today's moderator. The two stars of the show are from our product team, and I'm going to let them introduce themselves. Kristian, would you like to go first? Yes. Thank you. Thank you, Jasmine. My name's Kristian Jensen. I'm the Head of Product here at Impero, and I'll be going through the roadmap and what we've been up to the last few months, and giving you all an update on that. Over to Raquel. Thank you, Kristian. It's wonderful to see everyone here. I'm Raquel, Product Manager here at Impero, Today I'll be covering a walkthrough of Impero Assist. That is our first set of AI features, Then a sneak peek on a new feature that is still in development. Very exciting and really great to have both of you. I know several customers do interface with you on a regular basis, We do host these quarterly product update webinars to really provide a level set information for all of you on what is happening with the Impero product, what's been released, What's coming up. That's exactly what we're going to be having a look at today. As Kristian mentioned, he's going to take us through the roadmap, what's currently being prioritized and in progress. Also having a look at our release walkthrough and the highlights of some of the things that have been recently released, which is a big focus on entity management. We have Feature in focus, which is Impero Assist, our collection of AI features, Then we'll also have what's something that, as Raquel mentioned, is coming up next, which is Control Health before we wrap it up with the Q&A. If you've joined any of these webinars before, you know we love to kick it off with a little bit of interactive questions, Today I actually have three for you in a row. Let's see. I'm going to launch a poll in a second, I would love to hear about how much time does Impero save in your risk and control processes per month? Is it less than five hours, 5-10 hours, 10-20 hours, 20-40 hours, or maybe even 40+ hours? That would definitely be on the very high level of things. I have that open for you right now. I'm going to leave it open for another 15 seconds or so. Really curious to hear, because at least when I've talked with different super users, it can vary significantly. Of course, it depends on how many controls you have, how many control programs, As well as how many risks you have documented. Amazing. I'm just going to get a couple more answers, and just go with your initial gut feeling. You guys know your processes better than anyone else. Then you can get an idea of how much time you're saving. Wonderful. I'm going to close that out. The next one I have for you, I'm going to put that up on the screen already so you can have a quick microsecond ahead to think about it. It should be launched now, and it is. Is your audit process faster with Impero? A lot of the different people that I speak with, they're actually giving their auditors access to Impero, so that they can go in, find the information and the evidence and the documentation, find the controls themselves, which, at least from my understanding, has saved a lot of you time because then you don't need to sit with auditors and hands-on show them where everything is or find the documentation. They can just simply log into Impero and all of it is there. Great. We have some great answers there. I'm going to close that out. The very last one before we jump into all of the great content from Kristian and Raquel today, I've thrown that up on the screen. It should be launching now for all of you, and it is: Have you improved your control completion on-time rate since using Impero? Of course, if you're working manually with controls before, you have to send a lot of manual reminders to people. I do think the nice thing about Impero, at least in how we use it internally, is you do get those automated reminders so that you don't need to spend time on it, which should also hopefully, in turn, make sure that the people who are completing the controls are doing it on time. I know we always internally as well have a look at our own on-time rate to make sure that we are living up to the highest standards. Wonderful. I will close that out. Thank you all for sharing that input. We are very, very thankful. With that, I am going to pass it over to you, Kristian, to talk a little bit about our roadmap. All right. Thank you, Jasmine. Yeah, I have the pleasure of showing our roadmap and giving you all an overview of what we're working on right now, but also what's coming. If you do the next slide. Yes. Here we have a roadmap, it's worth noting, as always, that the roadmap is a living document and is subject to change. I'm basically going to try to guide you through everything that's going on on this slide. If I start with the things that currently have been released, we have released the entity scope data sheets, which is something that we'll cover in more detail later. We have also added additional functionality to the Impero Assist, which Raquel will have a little bit more of a deep dive on later as well. Focusing on all the things that are in progress. We're currently working on the last phase of entity management. It's also something that I'll go into a lot more detail with in a little bit. We are also working in the process of making it possible to postpone an activity's due date when needed. For example, when reopening activity, we're also going to add a little bit more functionality to the activities page overall, like making it possible to unarchive, archive activities, and just a few quality-of-life improvements that I know at least some of our customers are going to be very happy for. If we move to the performance and monitoring and data insights, Raquel will be talking about a set of feature specifically aimed at giving you more insights into the bottlenecks and potential improvements within the platform. In the AI section, she will also be covering the Impero Assist, as I mentioned. If I take it over to the UX and UI improvements, we are very soon making it possible for you to configure your own custom mail server, SMTP, so that the Impero emails are being sent from your own domain rather than the Impero domain. That's going to be coming out shortly. Lastly, for the things that are in progress, we are building an Impero plugin for Claude and Copilot so that you'll soon be able to use your Impero data, and ask questions about the Impero data or about your controls and program and so on within your Copilot or Claude or similar. I'm really excited about those things. Moving to the things that are currently in consideration, we have a lot of things. If I start on the left side over in the internal controls and risk management enhancements, we are currently looking at being able to do threshold auto-completion. This is all about letting a control activity complete itself when the submitted value sits inside an acceptable range that you have defined so that your team only spends time on looking at cases where there's actually a need for a human being to look at it, and it falls within your threshold. On entity-based control triggering, imagine you have controls that depend on each other within an entity. Here it would be relevant to trigger the next control based on completion rather than the normal calendar days, and only trigger the corresponding activity or corresponding control within the same specific entity, rather than the current implementation of our control triggering, that we have on the platform today. That way, one entity can run its chain of dependent controls on its own without depending on the other entities within the control program. The last one in this area is about issue tracking and remediation, while we have some customers today that are managing this already on the platform by using a control program, we want to make this feel a little bit more native when a control fails or an audit surfaces a finding. Make it a lot easier so you can log it, assign it, set a deadline with a link back to the control or risk that really caused this, instead of managing this in a separate control program or outside of Impero in a spreadsheet or similar. If I move on to the performance monitoring and data insights, Control Health is something that Raquel also will be covering, I won't talk more about that. On the AI things, there are two things that we're considering, the first thing is an AI-first review, where an AI would basically compare one submission of a control activity with the same control activity from the previous period, basically flag if there's anything meaningfully different from one month to another. This could, for example, be that a file is substantially smaller, or that it's missing some of the columns that it previously had, or that what was submitted didn't really make sense. This is worth flagging, of course, for the viewer prior to them seeing this. The second part is a bit interesting because that's basically documented policy handling and benchmarking. It really has two parts of this. The first part is being able to handle and version your documents directly on the platform and refer to them from within a control. Live up to this policy within the control. The second part is more of a grander scope where we basically would take an AI and apply across your controls and control programs to make sure that the control performance and the design of the controls in themselves would actually live up to the policy of frameworks that you're referring to. That's super exciting and something that we're very much looking into. If I move on to the UX and UI improvements, we are looking at doing color and logo whitelabeling of emails, which builds on top of the custom mail server I just mentioned before, that the emails from Impero not only are coming from your own domain, but also look and feel like emails stemming from your own environment with your own branding and so on. On the batch notifications, we've definitely received some feedback, particularly from reviewers, that sometimes can be a little bit overloaded with emails when the first in each month or the last in each month comes. We're looking into how we best can address this and make your mailbox a little bit nicer. Lastly, within the integrations and connectivity, we are considering adding a new task type, which we're calling ERP smart task type, which is a way for you to be able to configure and pulling data from an ERP system into the task itself, so the control performer would review and approve the real number or the real file from the source, which in this case would be an ERP system, as opposed to copying and pasting by hand. That leads me to the next slide, where your input really shapes our thinking here. The next poll that Jasmine's going to show helps us understand a little bit where your energy is and help us guide our decisions around where to prioritize. For this, we're really interested in understanding from these things I just mentioned, which of the things would make the biggest difference for you? Of course, there may be multiple things here. Again, if this is just a long wish list and you would like all of these things tomorrow, let us know and let's see what we can really do in order to prioritize these things. I'm really excited to see where the energy is from you guys and where you would see the biggest difference in your day-to-day life. I will say, I was sneaky, and I wrote, "Pick one," it is single choice, because I'm sure there are some people who would love all of these. To help you guys get input to prioritize the roadmap, it's pick one. I can see about a third of you who are on the call have answered so far. It is quite wordy, so I'm going to leave it up a couple more seconds. Kristian, maybe you want to just quickly recap all of these different options that we have up here on the screen. For sure. We have the issue tracking and remediation, handling, finding control gaps, finding control inefficiency. Could be from an audit findings, it could be from other processes. We have the threshold auto-completion. That could, for example, be used for balance sheet reconciliation of don't bother looking at these specific controls because the sum is within some threshold that we have approved. There is the AI first review, that the AI would basically review and look at the performance from a specific control and have a first pass in making sure everything looks good, maybe finding some errors that you wouldn't expect or highlight the things that you are likely to find anyways. We have the document and policy handling that more gracefully on the platform. We have the smart task types, the expanding the APIs to feed data directly into controls. We have another thing that I actually didn't touch upon, which is something that stems a little bit or comes together with this whole control triggering, entity-based control triggering, where when you would be setting up your control triggers, if you're already using control triggering today, to have a little bit of better process mapping and visualization of like, okay, this process starts, then it continues over in this process. Amazing. I see we've gotten lots of great answers, I'm going to close out that poll and make sure to share those results with Kristian and Raquel. Thank you, everyone, for sharing your roadmap input as well. As Kristian said, it really does help us weigh all of the considerations in our prioritization and resources. With that, Kristian, I think you want to walk into the release highlights a little bit. Of course, I will just preface, if you missed it, one of the big releases this past quarter was Entity Management. Kristian, you're probably going to reference this quite a bit, but we do have a dedicated Entity Management webinar, and if you missed that, we'll put that link to the recording in the follow-up email as well. Because I know, Kristian, you're probably going to reference it several times. Yes. Thank you. Thank you, Jasmine. As mentioned, over the last few months, we have definitely released a lot of things, but most of the things have been related to Entity Management. If you do next slide. I thought it would be really helpful for everyone to see where are we right now, what is currently available today, and what is coming in the very near future. If this is the first time that you're hearing about Entity Management, then let me just add a few words to it. What is it? Entity Management is intended to help organizations to operate a single framework across multiple entities without duplicated controls. It creates, or it enables to create a clear accountability and granular access control and strong data separation between entities. It also allows for governance modeling to scale as organizations expand across different departments or regions or subsidiaries. As Jasmine mentioned, we have covered this in detail in the Entity Management webinar, which I'm going to be sharing a link to in the next slide, and we're going to be sending you it in the email as well. Basically, the things that are coming up in the next quarter here are things that are more focused on granularity, adding functionality for these entity users, so not the control program admins, but for the entity users sitting out in the local entities, and also some additional quality of life upgrades in terms of making it a little bit easier, making it a little bit nicer to work with. If you do next slide, here is the link to the entity management webinar. In this webinar, we're also going into more detail around how to use entity scope data sheets, which is something that allows you to use the same control and the same data sheet across multiple entities while keeping the data contained to each entity. Maybe we can just leave up this slide for a few seconds, but I know that Jasmine will also share it. If you are currently not using data sheets, and this is the first time you're hearing about it, I think now is a great time to basically resurface this tutorial that William did on data sheets as a whole. Data sheets as a way of handling large data tables, for an example, either automatic or manually pulled from your AP system. Yeah, this is a great tutorial to really get started with them. I think that was everything from my side, but of course, I'm very eager to hear any questions that you have to either the roadmap or to anything that I was speaking about today. Now over to Raquel, that will be talking a little bit about the Impero Assist. A lot of exciting things coming up in the pipeline. Thank you so much for sharing, Kristian. Well, on my side, I'm very happy to officially introduce you to Impero Assist Beta. We've been talking about AI for a while now, and this is officially our first set of AI features. They've been live for a few weeks now. Many of you are already using the beta version and giving us feedback. Before I show you what we've built, I wanted to quickly highlight again our approach with AI, as we do believe that in GRC, AI should just assist but never replace human judgment. That's basically the main principle behind Impero Assist and then everything that will build on top of it. Also, all features are opt-in, so nothing changes in your environment unless you decide to turn them on. On the next slide, going into the first set of features, there are two areas we've focused on so far. The first is the control setup. Setting up controls, well, takes time and is a very repetitive process. This goes from writing a clear description or thinking through and creating the right tasks. Here, Impero Assist gives you a starting point to make it basically less time-consuming and with a more consistent result. The first feature is the description generator that helps you draft or improve a control description based on the context of the control and the control program title. Then we have the task suggester that basically recommends you tasks that are based on the type of control that it detects that you're building. On the next slide, regarding the second area that we focused for these first set of AI features is the data analysis or data understanding. Inside of the Insights Tab, that is something that which some of you saw in the last webinar. We've added an AI summary that basically helps you make sense of the comparison data between the two periods of the same risk map. With that, I believe that something visual always sticks better. I'll just quickly share my screen. Okay. Okay. Let me start in the control setup page. Let's say, for example, that I'm creating a new control. Here I've added the title, and it sits inside of this program, for example. Instead of me staring just at a blank box, if I click on this little guy up here that says Suggest Description, I can get a suggested description that is based on the control and the control program title. This description, this first suggestion, I can take it as it is or ask Impero Assist to continue iterating on it. If we go to the Task Suggester, basically is the same idea. Based on the title and on the description, Impero Assist, that is this little guy that you see now up here, suggests you some task templates that could be useful for the type of control that is detecting that you're building. If we click here, we can see that we have two different block of suggestions that you can be using for this specific control. The point here isn't that this is doing all the work for you, but at least it's giving you a starting point so that it's easier to continue building on the rest of the tasks that you would be needing. The third feature, we have to go to the risk management module. As I said before, within this new tab that is called the Insights Tab. Again, this compares your risk landscape between two dates. The challenge here is when you've got a lot of risk, is to be able to analyze and to look through them all. If you scroll down, you see here a new bit, that is, again, this part where it says Impero Assist. Basically here, Impero Assist creates the comparison and surfaces what changed. Basically, it's giving you an easier way of understanding the different changes in between these two points in time. As I mentioned earlier, Impero Assist is in beta, which means we're still gathering feedback to improve all these features and also shape what comes next. Next week, we'll be shipping a first round of improvements, and this includes multilingual support for the text generator and the AI summary, and then also a deeper summary within the Risk Insights feature as well. If you'd like to turn any of these features on, just reach out to your CS manager, and you'll also be able to find more information about them in the help center. Okay, let me stop the screen. Amazing. Thank you, Raquel. I will re-share the slides. A really good point, you can also find a tutorial both in German and in English on Impero Assist features in the help center as well and on our YouTube channel. With that, I'll let you, Raquel, jump from Impero Assist, which is super exciting. I know I was at our German networking event a couple of weeks ago, and people were very excited about it. Let's move on to what's coming next, a little sneak preview. Perfect. Moving on now to a sneak peek of something that is very exciting that we're still building. This basically comes, because in conversations with many of you, we kept hearing that completion rate wasn't enough. This means that, for example, a control that was rejected twice and then finished three weeks late, right now is looking identical to one that ran smoothly, and this is because both of them are showing 100 complete. When something does go wrong, there's no easy way right now to see where it went wrong or whose side the delay was on. The goal here with Control Health is to be able to give you visibility into how efficiently your controls are running, so you can then take action on that. On the next slide. The idea about this is very simple. Here, health is based on two things. That is whether the activity ran cleanly, without rejections or reopens, and whether it was on time including where any delay happened. Together, these both metrics, they tell you not just if a control was completed, but how well it ran, or how much friction it had. In the next slide, we are surfacing this Control Health at two different levels. At the activity level, you'll be able to see the health and friction of each activity, along with a full timeline of what happened. This means which one was every step of the activity, who acted on it, where time was lost. At the dashboard level, you'll be able to spot patterns across controls and programs and see where friction is happening, be able to drill down to the specific activity to see what's causing it. We are currently working with a pilot group of very helpful users who are helping us shape it. If this sounds useful to you, please feel free to reach out, as we'd really appreciate your feedback to finish building it. That's really it from the product side. Thank you so much for joining today, and please feel free to drop any questions that you have in the Q&A, because we'll love to hear them and answer them. Amazing. Thank you, Raquel, for that sneak preview into Control Health. I know that our own internal super users are going to be super excited about that as well. Before we jump into the Q&A, as usual, I just want to do a little highlight of some of our different resources. If you're not signed up for our newsletters, I highly encourage you to do so. The only difference between the product and marketing one, the product one, you only get product-related information. Marketing, you also get our monthly newsletter with lots of inspiration, other events, and webinar invites like this one. We also, of course, have the help center, and we really, really encourage you to make sure to check that out. Every single time we do new tutorials, we add those there as well. We've also been doing a series of online webinars called Compliance. Curated. [Online]. We did a great session last week on why continuous controls are the new baseline. Can highly recommend that you check out the replay, also available on our YouTube channel. Of course, follow us on LinkedIn for more information. Whenever we do our releases, we make sure that we're updating there as well as inside the tool, but also other things that are valuable for you to stay up-to-date on. Last but not least, we have our annual flagship event, Compliance. Curated., here in Copenhagen on the 16th and 17th of September. It's going to be a really good one. I'm very excited. We have Tim Buckley from Beyond the Lines joining us, who's really an audit expert. He's going to come. We have Simone Basse from NKT joining, as well as Louise Møller from Lundbeck. There's a lot of great presentations that are starting to shape up, and I know Kristian and Raquel will probably be there too. You'll get to meet them in person if you join and hear a little bit more. Let's jump into the Q&A, because I can see we're getting some really great questions. The first one we have is for you, Kristian: Will the ERP smart task type also be able to only trigger, example, a balance sheet reconciliation if balance is not zero? Thank you, Jasmine. Thank you for the question. The very short answer is yes. However, I would also say that there are some building blocks that are needing to be in place before that can happen. The intention with the ERP smart task type is, of course, that we pull in data, and then we can make things conditionally and so on. We need to have that in place, and we also need to have the threshold completion in place before something like that would be possible. That is very much the intention and in the whole notion of trying to reduce the amount of time being spent on reviewing things or performing things where it's not the best use of our time. We're really trying to reduce those kinds of things in Impero as well, so that your day-to-day and the amount of things you need to review is a lot smaller based on removing some of the friction or some of the noise that you do not necessarily need to review. Amazing. We also have a question about the plugin for Claude Copilot and if there will be an extra fee to use that. As with anything, we are currently reviewing that, and of course, there will be information provided when released. As always, it always depends on your contract with us as well. Stay tuned for more information, and as we get closer to releasing it, we will make sure that that's communicated. We also have a question around do we offer any technical assistance in setting up API so that we can extract data from the Impero database? We do have quite a lot of documentation in the help center, and I'm sure your customer success and/or implementation manager can help guide you in that. Of course, there's always a limit to how far we can go in supporting you, but reach out to them, and they'll be able to better help guide you with regards to that assistance level. We also had a question, and this one, Raquel, Kristian, one of you might need to raise your hand. We mentioned being able to move columns around in the risk overview. When will that be released? I might have missed that one. Yeah. This is part of the new functionalities for the tables that are coming up in the next release. The next release will be coming up shortly, there will be an in-tool banner when that is released, as well as information on our LinkedIn page. Make sure to follow there, because then you'll know when that is made available. Again, a little bit more of a general question, but Raquel, Kristian, when will improved notification functionality be improved? I think that might be in reference, Kristian, to some of the What's it called? Where you combine the notifications. Yes, the improved notification. When we're talking about the batch emails and so on, what we're doing right now is we're trying to scope it and making sure that we understand the problem well enough, that we are able to offer enough customizability for the user that is, in some cases, receiving a lot of emails. I don't have a specific date for this, but I can tell you that this is something that we will probably be picking up next as one of the things that we will be working on. This is definitely something that we intend on resolving in the near future, but I can't get any closer to a release date on that. We will be sharing information both in our release notes and webinars and other newsletter. I'm sure Jasmine will be eager to send out that information as well once it's live. Absolutely. Someone was also wondering when the next release is. We don't publish the exact release date, but we do keep you informed in the in-tool banners and also on LinkedIn. There will always be information as soon as the things are made available. We also have a question: Is there a feature upcoming where control activities can be assigned to other users within a specific period? This would be helpful during, example, summer holidays and save manual work, which I think is very relevant right now. I believe we're already able to do this. I mean, today. Yeah. What you are able to do is, of course, going through a reassign flow. I know that we have the summer holidays here coming up very shortly, and it would be very lovely with a smart way of handling that. We do not have a way of automatically setting up these kinds of vacation or people being away as of right now. I would share that we are looking into giving you more visibility and it's not something that we shared today, but giving you more access when talking about both your business days, but also these kinds of calendar settings around vacation and so on. It's something that we at least have heard before. It's not the first time that I see it, and it typically comes around here summer months and Christmas months. Yeah. We don't have a smart way of handling that right now other than going in and saying, "Okay, I'm now filtering on these users. I know they're going to be on vacation. Let me reassign these control activities from this." Otherwise, I would suggest using the group functionality where you have a default claimant for a specific activity. Amazing. I think we have one last question, which is also just wondering about the Control Health, if it will be per default. Again, it may depend on your contract. We will come back with more information as we get closer to the release. This was a very early sneak preview of the Control Health, and we want to be as transparent as possible with you on what is coming up. That is also why Raquel has shared a sneak preview today. I will do a final check to make sure we haven't missed any of the fantastic questions that all of you have. We actually had one question about how often we release, and I will say it is around every seven to eight weeks that we do have a release. If you go back into the release notes, you can see that approximately every seven to eight weeks, we are continuously making updates to the Impero platform. Wonderful. With that said, I want to just say a big thank you, everyone, for joining, and thank you for listening in. We will, of course, host the next product update in Q3, towards the end of Q3, and we'll do our best to send out the save the date as early as possible. You could probably expect it will be around the last week of September. Wishing you all a wonderful day, and have a happy summer. Bye, and thank you, Raquel and Kristian. Thank you. Bye-bye.