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Chief Executive Officer Gonzalo Gortazar 1
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2 Important 2 The purpose of this presentation is purely informative and should not be considered as a service or offer of any financial product, service or advice, nor should it be interpreted as, an offer to sell or exchange or acquire, or an invitation for offers to buy securities issued by CaixaBank, S.A. (“CaixaBank”) or any of the companies mentioned herein. The information contained herein is subject to, and must be read in conjunction with, all other publicly available information. Any person at any time acquiring securities must do so only on the basis of such person’s own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information set out in the relevant documentation filed by the issuer in the context of such specific offer or issue and after taking any professional or any other advice as it deems necessary or appropriate under the relevant circumstances and not in reliance on the information contained in this presentation. CaixaBank cautions that this presentation might contain forward-looking statements concerning the development of our business and economic performance. Particularly, both the financial and non-financial information from CaixaBank Group (“Group”) related to results from investments has been prepared mainly based on estimates (including environmental, social or governance (“ESG”) performance targets). While these statements are based on our current projections, judgments and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. Such factors include, but are not limited to, the market general situation, macroeconomic factors, regulatory, political or government guidelines and trends, movements in domestic and international securities markets, currency exchange rates and interest rates, changes in the financial position, creditworthiness or solvency of our customers, debtors or counterparts, as well as our ability to achieve ESG expectations or undertakings, which may depend largely on the actions of third parties, such as our decarbonisation targets, etc. These risk factors, together with any other ones mentioned in past or future reports, could adversely affect our business and the levels of performance and results described, including those related to ESG performance. Other unknown or unforeseeable factors, and those whose evolution and potential impact remain uncertain, could also make the results or outcome differ significantly from those described in our projections and estimates. Statements as to historical performance, historical share price or financial accretion are not intended to mean that future performance, future share price or future earnings for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. In addition, it should be noted that although this presentation has been prepared based on accounting registers kept by CaixaBank and by the rest of the Group companies it may contain certain adjustments and reclassifications in order to harmonise the accounting principles and criteria followed by such companies with those followed by CaixaBank, as in the specific case of Banco Português de Investimento (“BPI”), so that, the relevant data included in this presentation may differ from those included in the relevant financial information as published by BPI. In particular, regarding the data provided by third parties, neither CaixaBank, nor any of its administrators, directors or employees, either explicitly or implicitly, guarantees that these contents are exact, accurate, comprehensive or complete, nor are they obliged to keep them updated, nor to correct them in the case that any deficiency, error or omission were to be detected. Moreover, in reproducing these contents in by any means, CaixaBank may introduce any changes it deems suitable, may omit partially or completely any of the elements of this presentation, and in case of any deviation between such a version and this one, CaixaBank assumes no liability for any discrepancy. This statement must be taken into account by all those persons or entities that may have to make decisions or prepare or disseminate opinions regarding securities issued by CaixaBank and, in particular, by analysts and investors who handle this document. All of them are encouraged to consult the documentation and public information communicated or registered by CaixaBank with the National Securities Market Commission (Comisión Nacional del Mercado de Valores, “CNMV”). In particular, it should be noted that this document contains unaudited financial information. In relation to Alternative Performance Measures (APMs) as defined in the guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415), this presentation uses certain APMs, which have not been audited, for a better understanding of the company's financial performance. These measures are considered additional disclosures and in no case replace the financial information prepared under the International Financial Reporting Standards (IFRS). Moreover, the way the Group defines and calculates these measures may differ to the way similar measures are calculated by other companies. Accordingly, they may not be comparable. Please refer to the Glossary section of the relevant CaixaBank’s Business Activity and Results Report for a list of the APMs used along with the relevant reconciliation between certain indicators. Since 1 January 2023 the Group applies IFRS 17 "Insurance Contracts" and IFRS 9 "Financial Instruments" to the assets and liabilities assigned to the insurance business, based on which it has proceeded to restate the Profit and Loses statement for the period 2022 and the Balance sheet as of 31 December 2022 for comparative purposes. The Group has also taken into consideration the requirements of IFRS 9, an accounting standard that has already been applied to the banking business for the registration and measurement of its financial assets and liabilities. This presentation has not been submitted to the CNMV or to any other authority in any other jurisdiction for review or for approval. Its content is regulated by the Spanish law applicable at the date hereto, and it is not addressed to any person or any legal entity located in any other jurisdiction and therefore it may not be compliant with the relevant regulations or legal requirements as applicable in any such other jurisdiction. Notwithstanding any legal requirements, or any limitations imposed by CaixaBank which may be applicable, permission is hereby expressly refused for any type of use or exploitation of the content of this presentation, and for any use of the signs, trademarks and logotypes contained herein. This prohibition extends to any kind of reproduction, distribution, transmission to third parties, public communication or conversion by any other mean, for commercial purposes, without the previous express consent of CaixaBank and/or other respective proprietary title holders. Any failure to observe this restriction may constitute a sanctionable offense under the current legislation.
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Highlights 2025-27 Strategic Plan • Commercial activity • Financial strength • Results
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Highlights 2025-27 Strategic Plan • Commercial activity • Financial strength • Results
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2024 5 Loan-book growth with support from all segments €352 Bn Performing loan book(1) YTD +2.2% Business lending Consumer lending o/w: Residential mortgages (1) Gross loans excluding non-performing loans. (2) New lending production (CaixaBank Group data, without BPI) (3) Includes loans, syndicate loans, and credit facilities (excluding factoring and confirming) from Business Banking, RE business, Corporate Banking in Spain, and International Branches New lending 2024 vs 2023(2) +27% +24% +13% +53% +4.9% +7.2% +0.5% (3) 5
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2024 6 Growth in customer funds, in both deposits and wealth management €685 Bn Customer funds YTD +8.7% Wealth management(1) +11.7% Deposits(2) +6.4% o/w: Market share gains in wealth management and deposits Combined savings market share(3) 26.3% +13 bps YTD (1) Mutual funds, pension plans, and savings insurance. (2) Including “Other funds”, annual variation is +7.0% (3) Combined market share including deposits, mutual funds, savings insurance, and pension plans. As of December 2024. Strong growth in net inflows into wealth management(1) 2024 vs. 2023x2.1 6
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2024 7 +11.7% Protection insurance premia(1) Breakdown by segment of new protection insurance premia, TTM (2), % Life-risk 45% Non-life 55% OTHER 9% HEALTH 16% €807 M AUTO 14% HOME 15% (1) Earned premia year-to-date, including VidaCaixa life-risk premia and SegurCaixa Adeslas non-life premia, sold through the bancassurance network. (2) New premia in the last 12 months, presented on an annual basis. (3) In Spain. As of December 2024, data from ICEA. 26.9% +95 bps YTD MyBox In % of new protection premia CLIENT-FOCUSED INNOVATIVE OFFERING New products launched in 2024 85% • MyBox LifeCare • MyBox Retirement self-employed • MyBox Tranquility senior Sustained growth in protection insurance Market share in life-risk and evolution ytd(3)
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2024 8 (1) Includes performing loan book and customer funds, BPI segment. (2) Source: Bank of Portugal and based on own data. Latest available data (dec. 2024) Market share gains Market share in Portugal(2), % 12.0% 18.3% 14.6% Pension plans Savings insurance Mortgages BPI segment Net Income(3) €504 M +20.1% yoy C/I ratio(3) 37.5% NPL Ratio(3) 1.7% -460 bps vs. 2023 vs. 3.0% sector(4) Higher business volume (1) +4.2% YTD 3) BPI segment. 4) Source: Bank of Portugal. Latest available data (dec. 2024). Private sector. +19 +37 +25 YTD (bps) Bank committed to people, society and the environment Ratings upgrades A- (From BBB+) A2 (From Baa1) A- (Form BBB+) BPI: increasing contribution to CaixaBank Group
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Highlights 2025-27 Strategic Plan • Commercial activity • Financial strength • Results
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2024 10 NPL ratio down to historical minimum 25,4 14,3 8,8 13,6 10,5 10,2 11.7 6.0 3.6 3.6 2.7 2.6 -10,00% -5,00% 0,00% 5,00% 10,00% 0 5000 10000 15000 20000 25000 30000 D-13 D-17 D-19 D-21 D-23 D-24 ▪ NPL reduction (-€280M YTD) %NPL NPLs, €Bn (1) Data of 2021 affected by Bankia merger (2) Source: Bank of Spain. NPL ratio of credit to resident private sector. 2.6% 3.3% Sector Dec-24(2) (1)
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2024 11 Ample liquidity (1) As of December 2024. (2) NSFR, Net Stable Funding Ratio as of December 2024.. (3) CaixaBank without BPI and excluding AT1 issuance of January 2025 ▪ Successful market access with strong issuance capacity ▪ 2024 issuances: €7,428 M(3) Total liquid assets €170,7 Bn Loan-to- Deposit (LtD) Ratio 86% Liquidity Coverage Ratio(1) (LCR) 207% eop Net Stable Funding Ratio(2) (NSFR) 146%
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2024 12 Four new share buyback programmes executed or announced (€2Bn)(2) 12.2% % CET1 +351 bps MDA buffer (1) (1) Proforma data including January 2025 AT1 issue and tender offer (€1.0 Bn and ~€0.8 M respectively) (2) Three buy-back programs announced during 2024 for €500 M each and already executed and a €500; programme announced in January 2025. DEC-23 DEC-24 +68 bps 12.38% 12.19%-66 bps -151 bps+219 bps -22 bps Ratings upgrades in 2024 A3 (From Baa1) A (From A-) A- (From BBB+) A (high) (From A) Comfortable capital position- Strong organic capital generation Solvency – % CET1 waterfall In % of risk-weighted assets Organic growth Share Buyback Programmes 3, 4 & 5 Dividend, AT1 coupon, market, and others Share Buyback Programme 6
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Highlights 2025-27 Strategic Plan • Commercial activity • Financial strength • Results
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2024 14 Revenue growth with support from higher activity Total revenues +11.5% vs. 2023 14 Consolidated income statement € M 2024 YoY NII 11,108 +9.8% Revenues from services 4,995 +4.6% Wealth management 1,808 +12.1% Protection insurance 1,139 +4.2% Banking fees 2,048 -1.1% Other revenues (230) +65.0% Total revenues 15,873 +11.5% Total operating expenses (6,108) +4.9% Pre-impairment income 9,765 +16.1% LLCs (1,056) -3.7% Other provisions (353) +42.4% Gains/losses on disposals and others (37) -73.9% Tax, minority and other (2,532) +20.1% Net Income 5,787 +20.2% Rentabilidad (ROE) 15.4% ▪ Net interest income reflects impact from interest rate backdrop and management of new production of assets and liabilities ▪ Higher revenues associated with increased activity in wealth management and protection insurance ▪ Lower banking fees (account maintenance) ▪ Other revenues include the banking tax
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2024 15 Consolidated income statement € M 2024 YoY NII 11,108 +9.8% Revenues from services 4,995 +4.6% Wealth management 1,808 +12.1% Protection insurance 1,139 +4.2% Banking fees 2,048 -1.1% Other revenues (230) +65.0% Total revenues 15,873 +11.5% Total operating expenses (6,108) +4.9% Pre-impairment income 9,765 +16.1% LLCs -1,056 -3.7% Other provisions -0,353 +42.4% Gains/losses on disposals and others -0,037 -73.9% Tax, minority and other -2,532 +20.1% Net Income 5,787 +20.2% Rentabilidad (ROE) 15.4% YoY Personnel General expenses and depreciation 62% 38% +7.4% +1.1% C/I ratio -240 bps vs. 2023 yoy Cost breakdown, % over total Pre-impairment income +16.1% vs. 2023 38.5% 15 Continuous efficiency improvement in a context of higher investments
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2024 16 Consolidated income statement € M 2024 YoY NII 11,108 +9.8% Revenues from services 4,995 +4.6% Wealth management 1,808 +12.1% Protection insurance 1,139 +4.2% Banking fees 2,048 -1.1% Other revenues (230) +65.0% Total revenues 15,873 +11.5% Total operating expenses (6,108) +4.9% Pre-impairment income 9,765 +16.1% LLCs (1,056) -3.7% Other provisions (353) +42.4% Gains/losses on disposals and others -37 -73.9% Tax, minority and other -2,532 +20.1% Net Income 5,787 +20.2% Rentabilidad (ROE) 15.4% ▪ High NPL coverage ▪ Total provision funds: €7,016M CoR TTM 0.27% 16 58% 69% 2014-22 DEC-24 average Cost of risk remains at low levels, reflecting prudent risk management
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2024 17 Consolidated income statement € M 2024 YoY NII 11,108 +9.8% Revenues from services 4,995 +4.6% Wealth management 1,808 +12.1% Protection insurance 1,139 +4.2% Banking fees 2,048 -1.1% Other revenues (230) +65.0% Total revenues 15,873 +11.5% Total operating expenses (6,108) +4.9% Pre-impairment income 9,765 +16.1% LLCs (1,056) -3.7% Other provisions (353) +42.4% Gains/losses on disposals and others (37) -73.9% Tax, minority and others (2,532) +20.1% Net Income 5,787 +20.2% Net income reflects strong activity, higher investment, and risk management Attractive returns to our shareholders RoE 15.4% 2024 Net income Dividend RoTE 18.1% €5,787 M €3.096 M
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18 We closed 2024 exceeding by far the targets of the Strategic Plan (1) 2022-24 CAGR. (2) Customer funds + performing loans. (3) Including 2022 €1.8 Bn SBB, generated before 2022. The initial target was upgraded to €12 Bn. (4) Including €9.5 Bn already executed, € 0.5Bn from the 6th SBB (already announced) and final dividend of €2.0 Bn as agreed by the BoD to be presented today for approval at this AGM Reality 2022-24 Exceptional starting point for the new Strategic Plan Initial targets 2022-24Activity Business volume(1) (2) ~2% 3% ✓ Wealth management(1) >3% 5% ✓ Performing business loans(1) >1.5% 5% ✓ Sustainable finance mobilisation (total 2022-24) €64 Bn €86.8 Bn ✓ % C/I 2024 <48% 38.5% ✓ % NPL YE24 <3% 2.6% ✓ % CoR 2022-24 avg. <0.35% 0.27% ✓ % CET1 11-12% 12.2% ✓ 2022-24 Capital distribution capacity(3) ~€9 Bn €12 Bn(4) ✓
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Highlights • Commercial activity • Financial strength • Results 2025-27 Strategic Plan
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20 Three strategic pillars >4% Examples of levers Business volume growth(1) - CaixaBank Group Strengthen growth across all segments Accelerating transformation Distinctive ESG positioning Acquisition and loyalty programmes Own digital solutions (e.g. Facilitea) New products and services for individuals and bussiness (savings, investment, protection, sustainability...) Maintain international momentum and coverage We are launching a new Strategic Plan with the ambition to continue supporting our clients and society (1) 2025e-2027e CAGR in customer funds and performing loans. Strengthening growth in all segments
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21 Three strategic pillars Growth Transformation ESG Redesign our digital channels and digital tools >15% Digital Sales(1) Accelerate investment in technology >5,000 MM€ Total investment in technology in the Plan Driving talent Transformation ~3,000 new hires <35 years old in the Plan Maintain the physical network and optimize manager tools (AI support) 3,825 branches in Spain, Dec.24 Examples of levers We are launching a new Strategic Plan with the ambition to continue supporting our clients and society (1) Increase in digital sales to individual clients in Spain in 2025e-27e. Annual change expressed in CAGR.
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22 Three strategic pillars Growth Transformation Distinctive ESG positioning Examples of levers Advance to a more sustainable economy ~€100 Bn mobilised in sustainable finance(1) Support for entrepreneur programs and training 150,000 jobs generated(2) Support for the senior segment (complete ecosystem) #1 IN SENIOR SEGMENT Promote social and financial inclusion 3,600 municipalities COMMITMENT TO NOT LEAVING (1) On the horizon of the 2025e-27e plan (2) On the horizon of the 2025e-27e plan. Includes jobs generated with the support of microcredits granted by MicroBank and students helped by Dualiza and the "Land of Opportunities" program (AgroBank). We are launching a new Strategic Plan with the ambition to continue supporting our clients and society
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23 7% 8% 15% >15% 2015-18 2019-21 2022-24 2025e-27e Profitability evolution(1), % Over the different strategic plans (1) Return on Tangible Equity. An ambitious plan that will allow us to maintain a sustainable profitability and at high levels, an attractive remuneration for all our shareholders... ... and continue being close to people