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1Q25 Results 30 APRIL 2025
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2 Disclaimer The purpose of this presentation is purely informative and should not be considered as a service or offer of any financial product, service or advice, nor should it be interpreted as, an offer to sell or exchange or acquire, or an invitation for offers to buy securities issued by CaixaBank, S.A. (“CaixaBank”) or any of the companies mentioned herein. The information contained herein is subject to, and must be read in conjunction with, all other publicly available information. Any person at any time acquiring securities must do so only on the basis of such person’s own judgment as to the merits or the suitability of the securities for its purpose and only on such information as is contained in such public information set out in the relevant documentation filed by the issuer in the context of such specific offer or issue and after taking any professional or any other advice as it deems necessary or appropriate under the relevant circumstances and not in reliance on the information contained in this presentation. CaixaBank cautions that this presentation might contain forward-looking statements concerning the development of our business and economic performance. Particularly, both the financial and non-financial information from CaixaBank Group (“Group”) related to results from investments has been prepared mainly based on estimates (including environmental, social or governance (“ESG”) performance targets). While these statements are based on our current projections, judgments and future expectations concerning the development of our business, a number of risks, uncertainties and other important factors could cause actual developments and results to differ materially from our expectations. Such factors include, but are not limited to, the market general situation, macroeconomic factors, regulatory, political or government guidelines and trends, movements in domestic and international securities markets, currency exchange rates and interest rates, changes in the financial position, creditworthiness or solvency of our customers, debtors or counterparts, as well as our ability to meet ESG expectations or undertakings, which may depend largely on the actions of third parties, such as our decarbonisation targets, etc. These risk factors, together with any other ones mentioned in past or future reports, could adversely affect our business and the levels of performance and results described, including those related to ESG performance. Other unknown or unforeseeable factors, and those whose evolution and potential impact remain uncertain, could also make the results or outcome differ significantly from those described in our projections and estimates. Statements as to historical performance, historical share price or financial accretion are not intended to mean that future performance, future share price or future earnings for any period will necessarily match or exceed those of any prior year. Nothing in this presentation should be construed as a profit forecast. In addition, it should be noted that although this presentation has been prepared based on accounting registers kept by CaixaBank and by the rest of the Group companies it may contain certain adjustments and reclassifications in order to harmonise the accounting principles and criteria followed by such companies with those followed by CaixaBank, as in the specific case of Banco Português de Investimento (“BPI”), so that, the relevant data included in this presentation may differ from those included in the relevant financial information as published by BPI. In particular, regarding the data provided by third parties, neither CaixaBank, nor any of its administrators, directors or employees, either explicitly or implicitly, guarantees that these contents are exact, accurate, comprehensive or complete, nor are they obliged to keep them updated, nor to correct them in the case that any deficiency, error or omission were to be detected. Moreover, in reproducing these contents in by any means, CaixaBank may introduce any changes it deems suitable, may omit partially or completely any of the elements of this presentation, and in case of any deviation between such a version and this one, CaixaBank assumes no liability for any discrepancy. This statement must be taken into account by all those persons or entities that may have to make decisions or prepare or disseminate opinions regarding securities issued by CaixaBank and, in particular, by analysts and investors who handle this document. All of them are encouraged to consult the documentation and public information communicated or registered by CaixaBank with the National Securities Market Commission (Comisión Nacional del Mercado de Valores, “CNMV”). In particular, it should be noted that this document contains unaudited financial information. In relation to Alternative Performance Measures (APMs) as defined in the guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415), this presentation uses certain APMs, which have not been audited, for a better understanding of the company's financial performance. These measures are considered additional disclosures and in no case replace the financial information prepared under the International Financial Reporting Standards (IFRS). Moreover, the way the Group defines and calculates these measures may differ to the way similar measures are calculated by other companies. Accordingly, they may not be comparable. Please refer to the Glossary section of the relevant CaixaBank’s Business Activity and Results Report for a list of the APMs used along with the relevant reconciliation between certain indicators. This presentation has not been submitted to the CNMV or to any other authority in any other jurisdiction for review or for approval. Its content is regulated by the Spanish law applicable at the date hereto, and it is not addressed to any person, or any legal entity located in any other jurisdiction and therefore it may not be compliant with the relevant regulations or legal requirements as applicable in any such other jurisdiction. Notwithstanding any legal requirements, or any limitations imposed by CaixaBank which may be applicable, permission is hereby expressly refused for any type of use or exploitation of the content of this presentation, and for any use of the signs, trademarks and logotypes contained herein. This prohibition extends to any kind of reproduction, distribution, transmission to third parties, public communication or conversion by any other mean, for commercial purposes, without the previous express consent of CaixaBank and/or other respective proprietary title holders. Any failure to observe this restriction may constitute a sanctionable offense under the current legislation. Presentation prepared with Group data at closing of 31 March 2025, unless otherwise indicated.
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3 1Q25 Highlights
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4 1Q25 Net income €1,470 M +46.2 % yoy(4) % RoTE ttm(5) 19.4 % % C/I ttm 37.7 % 2025-27 Strategic Plan kicks off stronger than projected 1Q25 Highlights » High activity levels and growing volumes » %NPL down to new historical low (2.5%) with CoR ttm (0.25%) well within guidance » Ample liquidity (197% LCR)(3) and robust capital (12.5% CET1) # of clients(1) 340K yoy Performing loans +3% yoy Customer funds +8% yoy +12% yoy » Net income yoy on revenues (incl. Rev. from Serv. +7%) and provisions (-34%) (1) In Spain. (2) Refer to the Appendix (Glossary) for definition. (3) eop. (4) +6.9% yoy vs. 1Q24 PF with 2024 banking levy accrued on a linear basis (for consistency with accrual in 2025). (5) 18.1% RoTE PF including the banking levy accrued on a linear basis in 2024 (for consistency with accrual in 2025). Total protection premia(2)
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5 H I G H L I G H T S GDP projections already consider a moderate impact from higher tariffs and uncertainty European response to the new geopolitical scenario (security, etc.) supports m/t growth outlook Strong financial sector ready to back releveraging and the economy Iberian economies well positioned to navigate an uncertain global backdrop (1) Source: Eurostat for 2024. CaixaBank Research latest projections (March 2025) for 2025 forecasts. (2) Source: Eurostat. FY2024. (3) Source: Eurostat. March 2025. (4) Source: Eurostat. Includes household and NFC non-consolidated debt in loans and debt securities. 4Q24, latest available data. (5) G20. (6) New IMF projections published on 22 April 2025 vs. previous projections published in January 2025. 2025e GDP growth projection for Spain upgraded from 2.3% to 2.5%. Spain is the only major economy(5) for which the IMF has upgraded 2025e-26e GDP growth projection post April 2(6) THE SPANISH AND PORTUGUESE ECONOMIES FACE THE NEW GLOBAL BACKDROP FROM A POSITION OF STRENGTH AND ARE EXPECTED TO KEEP OUTPERFORMING THE EUROZONE 0.9% 3.2% 1.9% Eurozone Spain Portugal 2024 Real GDP (1), % yoy 0.8% 2.5% 2.4% Eurozone Spain Portugal 2025e Exports of goods to the US (2), % of GDP 1.1% 1.9% 3.2% LOWER EXPOSURE TO THE US SENTIMENT STRENGTH Economic sentiment indicator (3) 103.4 102.7 95.2 100< Historical Avg. LOW PRIVATE SECTOR LEVERAGE Private sector debt (4), % of GDP 127% 131% 157%
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6 H I G H L I G H T S 11.3 11.6 12.2 Mar-23 Mar-24 Mar-25 Focused on our strategy: growth and transformation DISTINCTIVE POSITIONING THROUGH A UNIQUE WAY OF BANKING €547 M micro-credit granted in 1Q25 GROWTH ACCELERATION: POSITIVE COMMERCIAL TRENDS CONFIRMED IN Q1 18.2 18.2 18.6 Mar-23 Mar-24 Mar-25 # Clients in Spain, million 340 K 12.2 12.3 12.6 Mar-23 Mar-24 Mar-25 300 K # Relational clients (1) in Spain, million TRANSFORMATION AND INVESTMENT IN THE BUSINESS: LEVERAGING IT TO BOOST COMMERCIAL ACTIVITY AND CUSTOMER EXPERIENCE # Digital clients (2) in Spain, million 600 K CaixaBankNow Digital onboarding, 1Q 25 (5) +38 % yoy Digital sales, 1Q25 +22 % yoy New App architecture to unlock its full potential → simpler, faster and more effective; with new AI features from 2Q25 New tech hires (6) (last 6 months) ~400 Cloud adoption 34% 5 GenAI projects already in production, with an additional 10 under development (1) Individual clients with 3 or more product families with the bank. (2) Individual clients with at least one access to Digital Banking in the last 6 months. (3) Performing loans plus customer funds. (4) Combined market share including private sector loans and deposits; mutual funds; pension plans; and savings insurance in Spain. Based on latest available data from ECB, INVERCO, and ICEA (March 2025). Sector data for savings insurance are internal estimates and, for deposits and credits, are based on preliminary ECB data. (5) Adult individual clients. (6) Mainly code developers. World’s Best Bank for Sustaining Communities 2025 by Global Finance Business volume (3) +6.5 % yoy Market share by business volume (4) 25.2 % >360K Clients with basic accounts Upgraded to AA and classified as leader in 2025 Renewed inclusion in FTSE4Good Index Series Best bank in Spain and Western Europe 2024 and 2025 by Global Finance
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7 H I G H L I G H T S Loan-growth continued to gain momentum in a seasonal quarter PERFORMING LOANS(1), 31 March 2025 €355 Bn +2.9% yoy +0.9% qoq o/w loans to the private sector(2): +8.2% yoy 2.8% qoq CONSUMER LENDING +2.4% yoy +1.2% qoq RESIDENTIAL MORTGAGES o/w: Performing consumer loans, % yoy(3) -4% -3% -1% 1% 2% Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 Performing residential mortgages, % yoy(3) BUSINESS LENDING Continuous support from CIB lending through international branches (+21% yoy)(5) Robust employment and population growth contribute to the rebound in new lending while pre-payments normalise in face of lower rates (1) Refer to Appendix for additional details. (2) Excludes loans to the public sector, the evolution of which is affected by SLEs. (3) Cumulative growth of the stock over the last 12 months. (4) CIB branches in countries other than Spain and Portugal. (5) Outstanding business loans granted through international branches in Europe represent ~17% of outstanding business loans by end of March 2025. Refer to the appendix for additional information. Performing business loans excluding international CIB branches(4), % yoy(3) Business loan growth in domestic markets keeps gaining traction in Q1 +4.6% yoy +0.8% qoq +3.5% yoy +0.9% qoq -1% -0% -1% 1% 2% Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 3% 5% 6% 7% 8% Mar-24 Jun-24 Sep-24 Dec-24 Mar-25
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8 H I G H L I G H T S Positive loan origination dynamics across the board 16.4 18.9 1Q24 1Q25 +15% NEW LENDING (1) €Bn (Group ex BPI) 392 bps New residential mortgages New consumer lending New business lending (7) New lending (Group ex BPI), €Bn 93% at fixed rate(3) 24.4% market share(4), in line with BB Strict underwriting criteria focused on prudent risk management and profitability ~90% clients(5) with income flows paid into CABK deposits FaciliteaCoches: >5,400 financed vehicles(6) (+43% yoy) in 1Q25 ~60% of 1Q25 origination are new loans to SMEs(8) (1) New mortgages, consumer and business loans. (2) Group ex BPI. Yields are compiled from long-term lending production data (loans and credit facilities, including those that are syndicated) of CaixaBank, S.A. (Spain) and MicroBank; excluding public sector. (3) Breakdown of 1Q25 new mortgage production: 93% at fixed rate, 2% hybrid, and 6% floating. (4) Market share in new mortgages in Spain (trailing 3 months as of February 2025). (5) % over personal loans by CaixaBank. (6) Includes cars and motorbikes. (7) Includes loans, syndicate loans, and credit facilities (excluding factoring and confirming) from Business Banking, RE business, Corporate Banking in Spain, and International Branches. (8) Business Banking segment in Spain. 2.8 4.5 1Q24 1Q25 10.5 11.0 1Q24 1Q25 +62% +4% 3.0 3.4 1Q24 1Q25 +11% 1Q25 FB LOAN YIELD(2), bps Casa To be launched in May
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9 H I G H L I G H T S Customer funds remain on a growing trend Steady support from wealth management and growth in deposits despite seasonality €691 Bn +8.5% yoy CUSTOMER FUNDS(1), 31 March 2025 WEALTH MANAGEMENT(3) DEPOSITS & OTHERS(4) +9.1% yoy o/w: (1) Refer to Appendix for additional details. (2) Adjusted to exclude market effects on wealth management. (3) Mutual funds (including portfolios and SICAVs), pension plans, and savings insurance. (4) Deposits (including retail securities issuances), “Other funds” and “Other managed resources”. Affected by positive seasonality in December related among other to extraordinary payrolls. (5) Growth considering cumulative net inflows over the last 12 months only, excluding any market impacts during that period. Wealth management balances include mutual funds, pension plans, and savings insurance. (6) Combined market share including mutual funds, pension plans, and savings insurance. Based on latest ICEA and INVERCO data as of March 2025 (for savings insurance, sector data are internal estimates). (7) As of March 2025. Sector data are based on preliminary ECB data. +0.8% qoq +1.1% qoq ex markets(2) +0.9% qoq CUSTOMER FUNDS UP IN THE QUARTER AS NET INFLOWS INTO DEPOSITS AND WEALTH MANAGEMENT OFFSET MARKET HEADWINDS AND SEASONALITY− Customer funds waterfall qoq, €Bn 685.4 690.5+3.7 (2.5) +4.0 Dec-24 Mar-25 +0.8% Net inflows into wealth mgmt. (ex markets) Market effect (wealth mgmt.) Deposits & others(4) GROWTH ACCELERATION CONTINUES 1% 4% 5% 6% 7% Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 Wealth management balances + Deposits, % yoy ex market effects on wealth management(5) MARKET SHARES IN SPAIN % WEALTH MANAGEMENT(6) DEPOSITS(7) 29.2 % 24.7 % +7.5% yoy 0.4% qoq
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10 H I G H L I G H T S Another solid quarter in wealth management (1) Mutual funds (including portfolios and SICAVs), pension plans, and savings insurance. (2) Includes unit linked. (3) Including portfolios and SICAVs. (4) Combined market share including mutual funds, pension plans, and savings insurance. Peer group includes: BBVA, Ibercaja, SAN. (5) In Spain. Based on latest published information by ICEA and INVERCO. March 2025 for CaixaBank (for savings insurance, sector data are internal estimates); December 2024 for peers. (6) As of March 2025, based on latest available data from ICEA and INVERCO (for savings insurance, sector data are internal estimates). (7) Market figure corresponds to weighted average. Source: INVERCO, December 2024. (8) Considering 5y performance Asset Managers with AuMs >€5,000M. (9) Individual pension plans. Uniquely positioned to serve structurally growing demand 3.4 2.6 3.7 1Q24 4Q24 1Q25 +39.6% +6.9% SUSTAINED GROWTH IN NET INFLOWS Net inflows into wealth management(1) ex market effects, €Bn 1Q25 net inflows: breakdown in % of total 16% Savings insurance(2) 84% Mutual funds(3) and pension plans Best Private Banking in Spain and Portugal 2025 –for the 3rd consecutive year− by Euromoney #1 IN WEALTH MANAGEMENT IN SPAIN … …WITH ABOVE -MARKET PERFORMANCE €3.7 Bn Market share by total WM AuMs(4)(5), % Market share by product(6), % Mutual funds: 5y avg. performance(7) 3.0% 3.8% Market Pension plans(9): 5y avg. performance(7) ~70% of AuMs in 1st and 2nd quartiles 3.5% 4.1% Market 29.2% 12.1% 12.0% 5.6% Peer 1 Peer 2 Peer 3 Mutual funds 23.5% Pension plans 34.1% Savings insurance 37.5% #1 #1 #1 Asset Manager w/ highest returns on its funds(8) (1y, 3y and 5y)
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11 H I G H L I G H T S Sustained growth in protection insurance premia Total protection insurance premia(1) 31 March 2025, % yoy +12.4% (1) 1Q25 earned premia on an annualised basis. Includes VidaCaixa life-risk premia (excluding BPI Vida e Pensoes) plus SegurCaixa Adeslas non-life premia sold through the bancassurance network. (2) CABK ex BPI and considering life-risk and non-life risk premia sold through the bancassurance channel. All insurance products (including single premium with multiannual tenor) are presented on an annual basis to facilitate comparisons across all product lines. The historical series have been restated to reflect measurement enhancements. (3) In Spain. Based on ICEA latest available data (December 2024). (4) 1Q25 VidaCaixa earned life-risk premia (excluding BPI Vida e Pensoes) on an annualised basis. LIFE-RISK PORTFOLIO: MyBox in % of total premia(4) 51% 59% Mar-24 Mar-25 POSITIVE PRODUCTION DYNAMICS BOLSTERED BY MYBOX OFFERING AND RECOVERED MORTGAGE ORIGINATION Life-Risk 47% Non-Life 53% OTHER 10% HEALTH 16% €715 M AUTO 14% HOME 14% 1Q25 ttm new protection premia(2): breakdown by segment, % CONTINUOUS MARKET SHARE GAINS Market shares in Spain(3) LIFE-RISK 26.9% +95 bps yoy HOME INSURANCE 10.8% +84 bps yoy INCREASING WEIGHT OF MYBOX IN PRODUCTION AND BACK -BOOK 82% PRODUCTION: MyBox in % of 1Q25 ttm new protection premia MyBox CONTINUED DEPLOYMENT OF A CLIENT - FOCUSED INNOVATIVE OFFERING • Convenient, predictable cost, and with more complete coverage → lower churn rate • Addressing uncovered needs and raising demand in face of longevity (e.g. MyBox LifeCare; MyBox Retirement self-employed; MyBox tranquility senior)
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12 H I G H L I G H T S BPI segment: Strong profitability backed by a solid balance sheet Net income, 1Q25 20.0% RoTE, ttm(1) +1.3 pp yoy 38.1% % C/I, ttm(1) -2.5 pp yoy 1.7% % NPL(1) vs. 3.0% sector(5) HIGHER BUSINESS VOLUME (1) 34.2 36.4 29.5 30.8 Mar-24 Mar-25 67.263.6 €Bn +5.6% Performing loans Customer funds % yoy Customer funds +6.5% Deposits +6.3% CONTINUED MARKET SHARE GAINS Market shares in Portugal(3) (1) BPI segment. (2) Performing. (3) Source: Bank of Portugal, latest available data (February 2025). (4) €50M pre-tax, accrued under “Dividends” in the business segment “Corporate Center”. (5) % NPLs in credit to the resident private sector, based on latest available information published by Bank of Portugal (December 2024). yoy, bps +30 +20 +35 Mortgages Deposits Pension plans Savings insurance 18.3% 12.0% 10.6% 14.7% +2 €94 M BPI Segment Excludes BFA dividend accrued in 1Q(4) Business loans(2) +4.1% Loans(2) +4.6%
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13 H I G H L I G H T S Net income growth on resilient revenues and lower provisions 13 1,005 1,375 1,470 370 +33 (47) +109 1Q24 1Q24 PF 1Q25 Higher revenues Stepping up investment in growth and transformation Lower impairments Higher impact from banking tax with differences in accrual yoy % NET INCOME WATERFALL €M (post tax) +6.9% +46.2% OPERATING COSTS IMPAIRMENTS & OTHER REVENUES o/w banking tax -€25M (1 ) (1) PF with the impact from the banking levy in 2024 accrued on a linear basis, for consistency with 2025 accrual. That is, dividing the total 2024 annual charge (-€493M) into 4 quarters, accruing ¼ of the total (i.e. -€123.25 M) in 1Q24 PF and ¾ (-€123.25 M *3 = -€370M) in 2Q-4Q24 PF, instead of the full annual charge in 1Q24. 2Q-4Q24 PF BANKING LEVY IF ACCRUED ON A LINEAR BASIS(1)
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14 P&L and Balance Sheet
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15 P & L A N D B A L A N C E S H E E T Net income growth yoy on resilient revenues, lower provisions, and timing-differences in accrual of banking tax (1) Equivalent to the sum of “Net fees” and “Insurance service result” in previous revenue presentation. Refer to the Appendix for additional details. (2) 1Q25 includes €50M from BFA dividend (vs. €45M the previous year, recognised in 2Q24). (3) 1Q24 includes the full annual impact from the banking levy (-€493M). (4) 1Q25 includes impact in the quarter (-€148M) from the accrual of the banking tax on a linear basis throughout 2025 and positive impact from the write-up of off- balance sheet TLCFs (+€67M) that begins this quarter in a context of better prospects for future absorption. CONSOLIDATED INCOME STATEMENT €M 1Q25 1Q24 % yoy % qoq Net interest income 2,646 2,781 -4.9% -3.5% Revenues from services (1), o/w: 1,278 1,197 +6.8% -3.2% Wealth management 490 420 +16.5% -2.2% Protection insurance 287 282 +1.9% +1.0% Banking fees 502 495 +1.4% -6.4% Other revenues 86 (482) Dividends(2) 53 5 Equity accounted 72 56 +27.7% +90.8% Trading income 69 61 +13.4% +57.2% Other op. income & expenses (3) (108) (604) -82.2% +67.7% Revenues 4,011 3,496 +14.7% - 1.7% Total operating expenses (1,580) (1,508) +4.8% +2.3% Pre-impairment income 2,431 1,988 +22.3% -4.1% Loan-loss charges (195) (268) -27.3% -41.2% Other provisions (43) (91) -52.9% -47.5% Gains/losses on disposals and other (7) (8) -17.9% Pre-tax income 2,186 1,620 +35.0% +1.0% Tax, minority & other (4) (717) (615) +16.6% +14.4% Net income 1,470 1,005 +46.2% -4.5% Net income PF with 2024 banking levy linearised 1,470 1,375 +6.9% +3.8% Pro memoria Fees 962 902 +6.7% -3.9% Insurance service result 316 295 +7.3% -1.1% REVENUES NII evolution driven by loan index resets and lower day-count partly offset by higher volumes, lower funding costs, and positive ALCO contribution Revenues from services up +6.8% yoy; qoq affected by seasonal and non-recurrent items • Wealth management revenues: double-digit growth yoy on higher AuMs; qoq affected by positive Q4 success fees and lower day-count • Protection insurance revenues:positive organic trends masked by non-recurrent factors • Banking fees up yoy on strong growth in CIB; qoq reflects impact from day-count and positive Q4 seasonality in transaction-related fees Other revenues mainly reflect higher equity-accounted income and BFA dividend in 1Q25 and full accrual of annual banking levy in 1Q24; qoq affected by seasonal factors COSTS Costs evolve in line with guidance; qoq include seasonal impacts (property taxes) PROVISIONS & OTHER Lower LLCs with CoR at reduced levels and comfortably aligned with guidance Other provisions down to normalised levels Tax, minority & other: includes impact from banking tax and DTA write-up
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16 P & L A N D B A L A N C E S H E E T 288 285 284 284 287 79 88 99 106 106 367 373 383 390 393 1Q24 2Q24 3Q24 4Q24 1Q25 NII shows resilience to lower rates and day-count with support from volume growth, lower funding costs, and hedging strategy (1) Impact from loan index resets and deposit repricing, including NII from insurance, cash balances, and financial intermediaries. Ex day-count. (2) NII from loan and deposit volume growth. Ex day-count. Refer to the Appendix (glossary) for additional details. (3) Includes NII from structural deposit hedges, bond portfolio, and wholesale funding. (4) Refer to the Appendix for additional details. (5) Excluding for CaixaBank ex BPI structural deposit hedges and FX and international branch deposits. (6) Including FX and excluding employee deposits, international branch deposits, retail securities, hedges and other. (7) % yield over remunerated client interest-bearing deposits, considering deposits as detailed in note 6 (quarterly averages). -4.9% qoq yoy -3.5% 2,781 2,791 2,794 2,741 2,646(22) (172) +10 +89 1Q24 2Q24 3Q24 4Q24 1Q25 Business volume(2) NII QUARTERLY EVOLUTION − €M Day- count ALCO(3) Client NII 1Q25 qoq Lower day-count impacts NII both qoq and yoy in 1Q25 Client yields: mainly reflect (-) loan index resets partly offset by lower deposit costs Business volume: (+) contribution from higher average volume ALCO: (+) contribution primarily driven by lower costs from wholesale funding and deposit hedges(4) MARGINS − bps Customer spread ex hedges and FX(5) Customer spread NIM 185 182 177 171 168 1Q24 2Q24 3Q24 4Q24 1Q25 462 459 447 427 403 98 101 104 96 83 75 81 84 80 68 1Q24 2Q24 3Q24 4Q24 1Q25 Loan yields Client fund costs Client funds costs ex hedges and FX(5) HIGHER DEPOSIT BALANCES WITH GROWING NON-INTEREST-BEARING BALANCES AND LOWER COSTS Total deposits breakdown(6), quarterly avg. in €Bn Interest-bearing client deposits(6) in % of total (quarterly avg.) 23.6%21.6% 25.8% 27.2% -184 Client yields(1) Non-interest bearing Interest bearing 26.9% Interest-bearing client deposits(6): avg. yield(7) / Q in % 2.97% 2.93% 2.86% 2.63% 2.28% 1Q24 2Q24 3Q24 4Q24 1Q25 387 378 363 347 335 364 358 343 331 320
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17 P & L A N D B A L A N C E S H E E T +7.3% ytd +€3.5Bn new structural hedges in Q1, for a total of €53.5 Bn New rate backdrop (+) to rollover and reload hedges They remain a key tool to manage NII sensitivity ~€15 Bn legacy hedges at ~0% maturing by 1Q27 End of curve inversion to support future margins and reinvestment −while short-term rates remain broadly aligned with Strategic Plan’s assumptions AN EVOLVING RATE ENVIRONMENT: CURRENT YIELD CURVE AND SPREAD BACKDROP OFFER VALUE AND NEW OPPORTUNITIES FOR ALCO MANAGEMENT DFR evolution: current market forwards(1) vs. market forwards as of end-Sep. 2024 (Strategic Plan base case), in % (1) As of 28 April 2025. (2) Latest data point: 28 April 2025. (3) Refer to the Appendix for additional details. (4) Structural hedges over core deposits (non-sensitive to rates), receiving fixed rate and paying floating rate. (5) Excludes SAREB bonds. STRUCTURAL DEPOSIT HEDGES UP IN THE QUARTER Structural hedges over deposits(3)(4), €Bn and in % over total deposits 20.0 25.0 37.0 50.0 53.5 Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 5% 6% 9% 12% 13% +7.0% ytd INCREASED AND HIGHER -YIELDING ALCO BOOK ALCO portfolio(3)(5) in €Bn and yield in % 65.1 64.5 63.3 64.2 68.8 Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 ALCO portfolio +7.3 % ytd Yield up to 1.2% ~€23 Bn maturities in 2025-27 at 0.7% average yield EU 10Y Bond vs. Euribor 12M(2), monthly average in % 1.5 2.5 3.5 4.5 Jan-24 Jan-26 Jan-28 Jan-30 Jan-32 Jan-34 Current Sep-24 (SP base case) 1.0% 1.1% 1.0% 1.1% 1.2% -1.0 -0.5 0.0 0.5 1.0 Jan-23 Apr-23 Jul-23 Oct-23 Jan-24 Apr-24 Jul-24 Oct-24 Jan-25 Apr-25
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18 P & L A N D B A L A N C E S H E E T Revenues from services up +6.8% yoy −with qoq affected by seasonal and non-recurrent factors (1) Refer to the Appendix for additional details. WEALTH MANAGEMENT PROTECTION INSURANCE BANKING FEES +16.5% yoy -2.2% qoq +1.9% yoy +1.0% qoq +1.4% yoy -6.4% qoq Strong growth yoy with support from both AuMs and savings insurance underpinned by net inflows and markets Quarterly evolution mainly reflects success fees in Q4 and lower day-count Continued support from higher activity Evolution yoy and qoq affected by non-recurrent factors, and change-in-product mix Growth yoy on higher CIB activity more than offsetting pressure on recurrent basic service fees and day-count Evolution qoq affected by seasonality in recurrent fees (day-count and lower payment and other transaction fees post Q4 holidays) REVENUES FROM SERVICES (1) STRONG GROWTH IN WEALTH MANAGEMENT IS THE KEY DRIVER 495 524 494 536 502 282 297 275 285 287 420 431 456 501 490 1,197 1,252 1,225 1,321 1,278 1Q24 2Q24 3Q24 4Q24 1Q25 +6.8% €M -3.2% Wealth management Protection insurance Banking fees
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19 P & L A N D B A L A N C E S H E E T … AND WELL BELOW PEER AVERAGE Costs evolve as guided while C/I ratio remains at very low levels COSTS EVOLVE IN LINE WITH GUIDANCE Operating costs, €M yoy qoq +4.8% +2.3% 1,508 1,520 1,535 1,545 1,580 1Q24 2Q24 3Q24 4Q24 1Q25 BREAKDOWN BY MAIN CATEGORY €M and % 1Q25 % yoy % qoq PERSONNEL 981 +6.0% +1.8% GENERAL EXPENSES 407 +4.9% +4.7% DEPRECIATION 192 -1.6% -0.1% % C/I REMAINS STABLE AT LOW LEVELS … 47.0% 44.6% 41.6% 39.9% 38.9% 37.8% 38.0% 37.3% 37.7% Mar-23 Sep-23 Mar-24 Sep-24 Mar-25 % C/I ttm(1) % C/I ttm (1) Historical series (Mar. 23 – Dec. 24) PF adjusted to exclude the impact from the banking levy in 2023 and 2024, for consistency with 2025. (2) Weighted average. Peer group: top 10 banks by market cap included in the SX7E index as of 31 March 2025. For peers, based on latest reported ratios. PF(1) 37.7% 50.5% Euro peer avg. (2)
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20 P & L A N D B A L A N C E S H E E T Lower LLCs and CoR while maintaining a strong coverage (1) Ratio between total impairment allowances on loans to customers and contingent liabilities over non-performing loans and advances to customers and contingent liabilities. The ratio of total impairment allowances over total loans and advances to customers and contingent liabilities stands at 1.8% as of 31 March 2025 (vs. 1.8% as of December 2024). (2) Unassigned collective provisions including PPA funds: stable ytd. LOWER LOAN -LOSS CHARGES 268 218 238 332 195 1Q24 2Q24 3Q24 4Q24 1Q25 Loan-loss charges, €M -27.3% -41.2% CoR CONTINUES TO TREND DOWN –WELL WITHIN FY GUIDANCE 0.29% 0.29% 0.28% 0.27% 0.25% 1Q24 2Q24 3Q24 4Q24 1Q25 1Q25 Annualised CoR 0.20% HIGH NPL COVERAGE WITH UNASSIGNED OVERLAYS UNUSED YTD %NPL coverage(1) 59% 69% 70% 2014-23 avg. Dec-24 Mar-25 Total provision funds, 31 Mar. 2025 €7.0 Bn o/w €341 M Unassigned collective provisions(2) CoR ttm, %
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21 P & L A N D B A L A N C E S H E E T %NPL down to another historical low with improvement across the board LOWER NPLS WITH % NPL DOWN TO ANOTHER MINIMUM NPLs(1) (€Bn) and % NPL(1) % NPL BY SEGMENT 31 March 2025 Other(3) Business loans Mortgages Consumer loans 2.5% -8 bps ytd 3.1% -1 bps ytd 2.6% -5 bps ytd 2.2% -10 bps ytd 2.5% Sector in Spain(2) 3.3% % NPL (1) Includes non-performing contingent liabilities (€509 M by end of March 2025). (2) % NPLs in credit to the resident private sector, based on latest available information published by the Bank of Spain (February 2025). The ratio PF ex CABK stands at 3.4%. (3) Includes other loans to individuals (excluding consumer lending), loans to the public sector, and contingent liabilities. 13.6 10.7 10.5 10.8 10.5 10.4 10.2 10.1 3.0 5.0 7.0 9.0 11. 0 13. 0 D-21 D-22 D-23 M-24 J-24 S-24 D-24 M-25 3.59% 2.73% 2.74% 2.81% 2.67% 2.69% 2.61% 2.54% -6.7% yoy -1.6% qoq
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22 P & L A N D B A L A N C E S H E E T Ample liquidity reserves Well positioned to seize opportunity from the expected re-leveraging of core economies % LCR(1) 197% % NSFR 148% % ASSET ENCUMBRANCE 13.5% % LTD 85.7%Comfortable liquidity metrics 31 March 2025 (eop) LIQUIDITY SOURCES(3) €Bn, 31 March 2025 (1) % LCR at 31 March 2025. 12-month average % LCR as of 31 March 2025: 206%. (2) Customer demand plus time deposits (excluding retail securities) minus loans. +€456M ytd. (3) From 1Q25, liquidity sources include other eligible available assets beyond ECB deposit facilities and HQLAs. (4) CaixaBank as of March 2025 (vs. December 2024 %LCR 12M avg. and % NSFR eop at 204% and 146%, respectively). Peers based on latest public Pillar 3 reporting data (Template EU LIQ1 and Template EU LIQ2) as of December 2024. Peer group includes top 10 entities in the SX7E index by market cap (excluding CaixaBank) as of 31 March 2025. (5) 27 March 2025. On that same date, S&P Global also upgraded CaixaBank S.A.’s standalone credit profile rating from bbb+ to a-. COMMERCIAL GAP(2) €49 Bn 114 222 57 51 HQLAs Eligible available assets ex HQLA Covered bond issuance capacity Total (3) 206% 158% 158% 157% 155% 146% 146% 144% 141% 134% 131% 148% 139% 126% 124% 121% 127% 133% 128% 118% 121% 112% Peer 1 Peer 2 Peer 3 Peer 4 Peer 5 Peer 6 Peer 7 Peer 8 Peer 9 Peer 10 THE HIGHEST LIQUIDITY RATIOS AMONG PEERS % LCR (12-month average)(4) % NSFR (eop)(4) RATING UPGRADES (5) BBB+ from BBBSNP BBB from BBB -Tier 2 BB+ from BBAT1
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23 P & L A N D B A L A N C E S H E E T Strong capital generation compounded by Basel IV building surplus above management target Markets and other Dividend accrual(3) + AT1 coupons Organic(2) BIS IV €Bn CET1 RWAs €Bn 29.0 238.0 29.3 234.9 LEVERAGE RATIO 5.7% % CET1 WATERFALL qoq(1), in % and bps +51 bps (40 bps) (4 bp)+20 bps CREATING SHAREHOLDER VALUE BVPS eop(6) and DPS paid against previous FY results, € 4.67 5.07 0.39 0.445.06 5.50 Mar-24 Mar-25 +8.7% (1) December 2024 updated with the latest officially reported data. (2) Excludes dividend accrual and AT1 coupons. (3) Accrual of dividend at 60% payout. (4) MDA buffer (CET1) based on management capital ratios vs. SREP requirements for 2025 with P2R at 1.75%, the O-SII buffer at 0.50%, the countercyclical buffer at 0.13% and the systemic risk buffer in Portugal for 0.06% (note that the implementation of the counter-cyclical buffer in Spain will increase the requirement by 37 bps). Regulatory MDA buffer at 357 bps. (5) Regulatory ratio as of the end of March 2025, after deducting the capital surplus above the established threshold for extraordinary distributions (21 basis points). Refer to the Appendix (page 31) for additional detail on regulatory ratios. (6) Book value (eop) divided by number of outstanding shares (excluding treasury shares). March 2025 BVPS adjusted to exclude final dividend paid in April 2025 (€0.2864 per share). Reported BVPS as of 31 March 2025 at €5.35. Dividend + 11.0% yoy BVPS + 8.5% yoy (6) (6) 5th SBB completed in March Final dividend paid in April 6th SBB to be executed €2,028 M €500 M €500 M MDA buffer(4) 378 bps CET1 surplus above management target(5) 21 bps Regulatory % CET1(5) 12.25 % 12.19% 12.46% Dec-24 BIII Mar-25 BIV
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24 F Y 2 5 e G U I D A N C E A N D C A P I T A L T A R G E T S Reiterating our guidance and capital targets 2025 % CET1 Management target 2025 % Cash payout target 50-60% 2025 % CET1 threshold for additional distribution(1) 12.25% 11.5% - 12.25% (1) Subject to ECB and BoD approval. CoR Revenues from services Operating costs NII RoTE <0.30%0.27% FY24 FY25e Up low -to-mid -single -digit €4,995 M +4.6% yoy Up c.5%€6,108 M +4.9% yoy Down mid - single -digit €11,108 M +9.8% yoy ~16%18.1%
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25 Appendix A 1 . 1 Q 2 5 S u p p l e m e n t a r y i n f o r m a t i o n A 2 . P & L : G r o u p , b y p e r i m e t e r, a n d b y s e g m e n t A3 . R a t i n g s A 4 . C a i x a B a n k G r o u p : K e y f i g u r e s A 5 . G l o s s a r y
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26 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Interest rate sensitivity management: T argeting 12-24M NII sensitivity of ±5% to ±100 bps parallel shift in interest rates (1) Data as of 31 March 2025. (2) % of on-balance sheet client funds (excluding insurance) remunerated (including FX, international branch deposits, employee deposits, retail securities and other and excluding hedges). (3) Hedges executed at 1Q25 in % of total deposits at 1Q25. (4) Excluding AT1. (5) In % of total on-balance sheet client funds, excluding insurance. (6) Structural hedges over core deposits (non-sensitive to rates), receiving fixed rate and paying floating rate (€STR). (7) Including hybrid mortgages (which have a fixed interest rate for a period of time and floating afterwards). Excludes fixed-rate loans maturing or repricing in <1 year. (8) It compares to €80.2 Bn by YE24 and it includes ALCO book (€68.8 Bn) and SAREB bonds (€15.8 Bn). It excludes c.€2.4 Bn in short-term bonds and T-bills with ~1 year maturity maintained for cash management purposes. (9) Excludes SAREB bonds (2.2% yield, 0.2 years duration). When including those SAREB bonds, total yield at 1.4% and duration at 3.0 years. (10) Including EU, Austria, Belgium, France, the Netherlands, and core SSAs. (11) Mainly includes US Treasuries, Investment Grade corporates, and other. % OF FLOATING LIABILITIES % OF FIXED ASSETS % of interest -bearing on balance -sheet client funds (2) 30% o/w 50% indexed % of deposits with hedge to floating (3) 13% % of floating wholesale funding (4) 99% Fixed -rate mortgages (7) vs. YE21 +€34 Bn % of loan -book at fixed rate (7) 30% Bond portfolio (8) €84.7 Bn o/w 78% at fixed rate 30% 32% 38% 40% 42% M-24 J-24 S-24 D-24 M-25 INTEREST -BEARING PLUS DEPOSITS WITH HEDGE TO FLOATING − % of total on-balance sheet client funds(5) DEPOSITS WITH STRUCTURAL HEDGE TO FLOATING (6) 5.0 1.7 13.3 2.5 3.0 3.0 3.0 3.0 3.0 5.0 3.0 3.0 3.0 2.0 1Q26 4Q26 1Q27 2Q27 3Q27 4Q27 1Q28 2Q28 3Q28 4Q28 1Q29 2Q29 3Q29 4Q29 Maturities, as of 31 March 2025 in €Bn Yield, in % 3.0 -0.2 -0.1 3.0 2.7 2.7 2.7 2.5 2.3 2.0 2.2 2.2 1.9 2.0 ALCO BOOK (9) 6.8 6.3 6.0 6.4 7.2 58.4 58.1 57.3 57.7 61.6 65.1 64.5 63.3 64.2 68.8 M-24 J-24 S-24 D-24 M-25 FV-OCI AC€Bn Yield(9): 1.2% Duration(9): 3.6 years Maturity profile, as of 31 March 2025 in €Bn 6.2 9.0 8.0 11.4 10.2 10.6 5.3 5.3 0.7 0.6 1.6 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 >2034 Yield, in % -0.1 0.5 1.7 0.9 1.5 1.4 1.5 1.7 1.4 3.0 3.0 Breakdown by main exposure ytd, pp Spain 56% EU (10) 25% Italy 6% Portugal 3% Other (11) 11% -2 +3 -1 Key drivers to reduce sensitivity(1)
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27 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Carrying amount Fair Value (FV) Carrying amount – FV(3) Deposits 443.8 418.8 24.9 Debt securities issued & other 58.7 59.6 (1.0) Financial liabilities at amortised cost 502.5 478.5 24.0 Carrying amount Fair Value (FV) FV – Carrying amount Loans and advances 369.8 382.4 12.6 Debt securities 79.3 76.4 (2.9) Financial assets at amortised cost 449.1 458.8 9.7 ASSETS(2) (1) Does not include insurance business. (2) Net of associated derivatives except cash flow hedging. (3) For liabilities, when the carrying amount exceeds the fair value it implies a positive impact on economic value. LIABILITIES(2) +€33.7 BnTOTAL (ASSETS AND LIABILITIES) As of 31 March 2025, €Bn As of 31 March 2025, €Bn Carrying amount Fair Value (FV) Carrying amount – FV(3) Deposits 434.4 411.2 +23.2 Debt securities issued & other 62.1 63.2 (1.1) Financial liabilities at amortised cost 496.5 474.4 +22.1 Carrying amount Fair Value (FV) FV – Carrying amount Loans and advances 366.2 381.4 +15.2 Debt securities 75.6 72.5 (3.1) Financial assets at amortised cost 441.9 454.0 +12.1 ASSETS(2) LIABILITIES(2) TOTAL (ASSETS AND LIABILITIES) As of 31 December 2024, €Bn As of 31 December 2024, €Bn +€34.2 Bn Fair value of assets and liabilities(1) measured at amortised cost
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28 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Group customer loans and funds (1) Unsecured loans to individuals, excluding loans for home purchases. Includes personal loans as well as revolving credit card balances; excluding float. (2) Includes retail securities issuances (€701M as of 31 March 2025). (3) Mutual funds, managed portfolios and SICAVs; pension plans; and insurance funds (on and off-balance sheet). LOAN BOOK Breakdown, €Bn CUSTOMER FUNDS Breakdown, €Bn 31 Mar 25 % ytd I. Loans to individuals 178.4 +1.0% Residential mortgages 135.4 +1.1% Other loans to individuals 43.0 +0.5% o/w consumer loans(1) 21.9 +2.8% o/w other 21.1 -1.8% II. Loans to businesses 168.7 +0.7% o/w international CIB branches 28.5 +0.7% Loans to individuals & businesses 347.2 +0.9% III. Public sector 17.0 -0.0% Total loans 364.2 +0.8% Performing loans 354.6 +0.9% 31 Mar 25 % ytd I. On-balance-sheet funds 500.1 +0.8% Deposits 413.4 +0.8% Demand deposits 345.6 +0.3% Time deposits(2) 67.8 +3.3% Insurance 80.3 +0.4% o/w unit linked 23.5 +0.4% Other funds 6.4 +9.9% II. Off-balance-sheet AuM 183.8 +0.5% Mutual funds, portfolios and SICAVs 135.0 +1.4% Pension plans 48.8 -2.1% III. Other managed resources 6.6 +1.2% Total Customer funds 690.5 +0.8% Wealth management(3) 264.4 +0.4%
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29 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Loan portfolio – additional information (1) CABK ex BPI. (2) Internal estimate. CABK ex BPI. (3) Internal estimates referred to floating-rate residential mortgages of clients with income flows paid into CaixaBank. CABK ex BPI. (4) CABK ex BPI individual client mortgages, excluding those not referenced to Euribor. (5) Including COVID-19 ICO loans in Spain and COVID-19 public support lines in Portugal. (6) Loans with fixed payment schedules. It excludes products such as revolving credit facilities or reverse factoring with no pre-established payment schedules (€1.8 Bn outstanding balance by 31 March 2025). (7) Includes amortisations and cancellations. (8) Outstanding balance under Stage 3 (includes subjective NPLs, ie. NPLs for reasons other than >90 days past due) over amount of total loans granted plus the outstanding balance of revolving credit facilities. RESIDENTIAL MORTGAGE PORTFOLIO CABK ex BPI, 31 March 2025: breakdown by date of origination, in % of total • 1Q25 new mortgages(1): 93% at fixed rate; avg. 75% LTV • Floating-rate residential mortgage portfolio: o Average monthly installment estimated(2) at €540; o Average affordability ratio(3) estimated at 24%, decreasing to 23% with E12M at 2% after 2015 before 2012 2012-2015 51% 43% 5% % of total by origination date Total €119.7 Bn 59% 48% 51% 54% Current LTV 81% 8% 12% 46% % Fixed rate GOVERNMENT GUARANTEED LOANS (5) Outstanding balance as of 31 March 2025, in €Bn Total o/w Spain (ICO) Loans to individuals 0.4 0.3 Other loans to individuals 0.4 0.3 Loans to businesses 6.5 6.0 Public sector 0.0 0.0 TOTAL 6.9 6.3 PERFORMING FLOATING MORTGAGES (4) Breakdown by level of Euribor at latest reset, in % of total as of 31 March 2025 Euribor 3.0% Euribor > 4% 3.0% < Euribor 4% 25% 62% 13% 4Q241Q25 62% 38% 0% • 77% of ICO loans(6) granted already amortised(7) • 4.5% of ICOs classified under stage 3(8)
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30 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Gross lending and provisions by stages and breakdown of refinanced loans (1) Including self-employed. GROSS LENDING AND PROVISIONS BY STAGES Group, 31 March 2025, in €Bn Group, 31 March 2025, in €Bn REFINANCED LOANS Stage 1 Stage 2 Stage 3 TOTAL (a) Loans and advances 332.0 22.6 9.6 364.2 (b) Contingent liabilities 30.1 2.1 0.5 32.7 Total (a) + (b) 362.1 24.7 10.1 396.9 Loan book exposure Stage 1 Stage 2 Stage 3 TOTAL (c) Loans and advances (0.7) (0.9) (5.1) (6.7) (d) Contingent liabilities (0.0) (0.0) (0.3) (0.3) Total (c) + (d) (0.7) (1.0) (5.3) (7.0) Provisions Total o/w NPLs Individuals(1) 3.2 2.1 Businesses 3.6 2.2 Public Sector 0.0 0.0 Total 6.8 4.3 Provisions 2.3 2.2
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31 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N 12.46% 14.34% 16.99% 24.92% 1.89% 2.65% 7.93% 3.19% 8.68% 10.51% 12.94% 16.69% 24.42% 28.11% CET1 Tier 1 Total Capital Sub. MREL MREL MREL structure and issuances MREL STRUCTURE VS. REQUIREMENTS Group MREL stack(1), as of 31 March 2025 vs. requirements(2), in % of RWAs MREL stack / components(1) SREP and MREL Requirements for 2025(2) REGULATORY RATIOS(3) M-MDA BUFFER 369 bps €8.7 Bn 1Q 25 PUBLIC ISSUANCES (4) Type Amount Tenor Cost SNP €1,000 M 11NC10 MS + 135 bps Tier 2 €1,000 M 12NC7 MS + 175 bps AT1 €1,000 M PerpNC8 6.25% TOTAL €3,000 M AT1 TENDER OFFER: REPURCHASE OF €836M(5) ANNOUNCED EARLY REDEMPTIONS(6) OF €1,000 M SNP AND €1,000 M TIER 2 12.25% 14.14% 16.78% 24.72% 27.90% (1) Capital, MREL and M-MDA buffer based on management criteria. MREL ratios exclude €0.8Bn AT1, €1Bn Senior Preferred with <1 year maturity which is no longer eligible and announced early redemptions: €1Bn Senior non-Preferred, and €1Bn Tier 2. (2) SREP requirements for 2025 with P2R at 1.75%, the O-SII buffer at 0.50%, the countercyclical buffer at 0.13% and the systemic risk buffer in Portugal for 0.06%. (3) From 2025 onwards, and according to supervisory expectations, banks that contemplate extraordinary distributions must deduct any CET1 surplus above the established threshold. Ratios based on management criteria do not include such deduction. Regulatory M-MDA buffer at 348 bps. (4) CaixaBank ex BPI. Additionally, there was a SNP private placement for €150M (3.5NC2.5). (5) Repurchase of €836M through a tender offer exercise for 5.25% €1.25 Bn AT1 perp-non call March 2026. Outstanding amount after the tender of €414M. AT1 issuance in 1Q25 net of AT1 tender: €0.2Bn. (6) Announced in March 2025 to be redeemed in April 2025.
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32 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Wholesale funding: back-book volumes, costs and maturities (1) It includes ABS placed with investors (to depict the impact of wholesale issuances on funding costs of CaixaBank’s banking book). It does not include AT1 issues. Wholesale funding figures in the Quarterly Financial Report reflect the Group’s funding needs and as such do not include ABS securities nor self-retained multi-issuer bonds but include AT1 issuances. (2) Maturities may refer to the first call date for callable instruments and to the contractual redemption date for bullet instruments. (3) It includes Covered Bonds and ABS securities placed with investors. (4) Includes SP, SNP, Tier 2 and AT1. (5) Excluding AT1s. AT1s coupons are paid through Reserves with no impact on NII. Outstanding AT1 issues of €4.4 Bn have an average reset spread of mid-swap +482 bps. WHOLESALE MATURITIES (2) Group ex BPI, as of 31 March 2025 WHOLESALE FUNDING COSTS AFFECTING NII Group ex BPI, as of 31 March 2025 2025 2026 2027 >2027 Total €Bn 8.1 7.4 8.3 28.3 52.0 o/w Liquidity bonds(3) 3.4 0.1 3.1 6.3 12.9 o/w MREL instruments(4) (o/w AT1) 4.7 (-) 7.3 (0.4) 5.2 (0.8) 22.0 (3.3) 39.1 (4.4) Spread over 6M Euribor(5) −in bps 89 94 127 154 130107 110 113 115 130 51 50 52 52 48 Mar-24 Jun-24 Sep-24 Dec-24 Mar-25 Spread over 6M Euribor− In bps Volumes− Wholesale funding back-book volumes(1) in €Bn
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33 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N (1) New presentation introduced in 1Q24. (2) Includes €8M in 1Q25 mainly from unit linked products at BPI that were not affected by IFRS 17/9. (3) Including equity accounted income and dividends. (4) NII, net fees, insurance service result, and core revenues from insurance investments under the previous presentation of revenues. NII, wealth management revenues, protection insurance revenues, banking fees, and core revenues from insurance investments (the latter presented under “Other revenues”) in the current presentation. (5) Mutual funds (including managed portfolios and SICAVs) and pension plans. Excluding unit linked products, mainly from BPI, that are currently included within “Life-savings insurance”. (6) Includes unit linked (previously accounted within “Insurance Service Result” with some within “Pension plan fees and other”). 1Q25 Revenues breakdown: current versus previous presentation(1) CURRENT PRESENTATION In €M PREVIOUS PRESENTATION In €M 1Q25 Net interest income 2,646 (a) Net fees and commissions, o/w: 962 (b) Recurrent banking fees 422 (c) Wholesale banking fees 79 (d) Mutual funds + pension plan fees and other (2) 356 (e) Insurance distribution fees 104 (f) Insurance service result, o/w: 316 (g) Life-risk insurance result 183 (h) Life-savings insurance result 100 (i) Unit linked result 33 (j) Income from investments(3), o/w: 125 (k) Revenues from insurance investments 77 (l) Other 48 (m) Trading 69 (n) Other operating income/expenses (108) (o) Revenues 4,011 o/w Revenues from services 1,278 (b) + (g) o/w Core revenues(4) 4,002 (a)+(b)+(g)+(l) 1Q25 Net interest income 2,646 (a) Wealth management revenues, o/w: 490 (p) = (e) + (i) + (j) AuMs (5) 348 (e) Life-savings insurance (6) 142 (i) + (j) Protection insurance revenues, o/w: 287 (q) = (f) + (h) Life-risk insurance 183 (h) Insurance distribution fees 104 (f) Banking fees, o/w: 502 (r) = (c) + (d) Recurrent banking fees 422 (c) Wholesale banking fees 79 (d) Other revenues, o/w: 86 (k) + (n) + (o) Revenues from insurance investments 77 (l) Other income from investments (ex insurance inv.) 48 (m) Trading 69 (n) Other operating income/expenses (108) (o) Revenues 4,011 o/w Revenues from services 1,278 (p)+(q)+(r) o/w Core revenues(4) 4,002 (a)+(p)+(q)+(r)+(l)
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34 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Wealth management revenues Breakdown by main category in €M and % Revenues from services: breakdown Banking fees Breakdown by main category in €M and % Protection insurance revenues Breakdown by main category in €M and % • Strong growth in AuM and life-savings insurance yoy, with support from higher net inflows • Evolution qoq affected by Q4 success fees in pension plans and unit linked and lower day- count • Life-risk revenues up in the quarter on positive organic trends, with evolution yoy affected by non- recurrent factors and change in product mix (up yoy adjusted for non-recurrent items) • Insurance distribution fees +6.0% yoy reflecting (+) activity trends with evolution qoq affected by (+) non-recurrent impact in Q4 (up qoq adjusting for that one-off) • Recurrent banking fees yoy mainly driven by lower basic service fees and day-count while evolution qoq reflects seasonal factors (lower day-count and seasonally strong payment and transaction related fees around Q4 holidays) • Strong growth in wholesale banking fees yoy while remaining broadly stable qoq despite usual (+) seasonality in Q4 1Q25 % yoy % qoq AuM 348 +15.4% +0.2% LIFE SAVINGS INSURANCE 142 +19.5% -7.6% TOTAL 490 +16.5% -2.2% 1Q25 % yoy % qoq LIFE-RISK INSURANCE 183 -0.3% +4.7% INSURANCE DISTRIBUTION 104 +6.0% -4.9% TOTAL 287 +1.9% +1.0% 1Q25 % yoy % qoq RECURRENT BANKING FEES 422 -1.4% -7.5% WHOLESALE BANKING FEES 79 +19.2% -0.3% TOTAL 502 +1.4% -6.4%
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35 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N WEALTH MANAGEMENT 17% 29% 38% Portugal Spain Eurozone PROTECTION INSURANCE % of CaixaBank clients(2) with non-life insurance products(8), by origin Portugal Spain Eurozone 2.2% 2.8% 3.2% (1) In Spain. As of March 2025, based on ICEA and INVERCO (sector data for savings insurance are internal estimates). (2) Individual clients in Spain, by origin. (3) Including mutual funds, pension plans, savings insurance and securities. Note that synergy target for wealth management considers both increasing penetrations and margins. (4) Excluding clients shared by former Bankia network and CABK. (5) CABK clients as of March 2021 (merger date), including those shared with former Bankia. (6) Source: Eurostat. Latest available data (December 2024). (7) In Spain. Based on latest available data from ICEA (March 2025). (8) Includes home, health, dental, and auto insurance as well as other non-life insurance for self- employed. (9) Source: Swiss Re Institute, latest available data (2023). Spanish life-risk insurance market(7): premia in €Bn 3.5 3.9 0.7 1.5 2016 Mar-25 ttm Rest of the market CABK (VidaCaixa) 403 525 111 216 2016 Mar-25 ttm Rest of the market CABK Spanish wealth management market(1): AuMs in €Bn Non-life insurance premia in % of GDP by country or region(9) 17.9% 21.2% 27.2% Mar-21 Mar-25 Mar-25 Clients from former Bankia(4) Other CABK clients(5) % of CaixaBank clients(2) with wealth management products(3), by origin Wealth management products in % of total household savings by country or region(6) 10.8% 15.4% 20.7% Mar-21 Mar-25 Mar-25 Clients from former Bankia(4) Other CABK clients(5) Additional information on wealth management and protection insurance 2016-2025, % +30% Sector ex CABK +95% CABK +13% Sector ex CABK +101% CABK 2016-2025, %
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36 A 1 . 1 Q 2 5 S U P P L E M E N T A R Y I N F O R M A T I O N Sustainability: 1Q25 highlights ytd Target ADVANCING TOWARDS A MORE SUSTAINABLE ECONOMY(1) Mobilisation of sustainable finance(2) €6.9 Bn >€100 Bn 2025e-27e % of high-carbon emission companies (NZBA scope)(3) with whom a dialogue is maintained annually to support and finance their sustainable transition 18% 90% 2025e-27e PROMOTE SOCIAL AND ECONOMIC PROSPERITY # of people with inclusive solutions promoted by CaixaBank(4) >1.6 M Continuous monitoring of a KPI # of jobs generated with CaixaBank’s support(5) >12,600 150,000 Cumulative 2025e-27e # in ranking of listed banks in Spain for senior customers(6) #1 #1 2027e % of customers aged 50-67 years with wealth management products 31% 33% 2027e > TO BE A BENCHMARK IN SUSTAINABILITY Sustainability ratings(7) vs. European peers(8) Above avg. in 5 ratings Above avg. in ≥3 ratings(9) (1) Note that this ambition includes two additional indicators: "Meeting the annual NZBA targets aligned with the 2030 pathways and establishing action plans in case of misalignment“, which is measured on annually, and "Financial income generated by sustainable financing“, which is measured semi-annually. (2) Group. Refer to the Appendix (Glossary) for definition. (3) Clients under NZBA perimeter as of 31 December 2024, excluding individual clients, subsidiaries engaged through their parent company, and Project finance-only customers. (4) Includes social accounts, microcredits, users of mobile branches, among other. (5) Jobs generated with support from MicroBank microcredits, students supported by Dualiza, and entrepreneurs supported by “Tierra de Oportunidades”. (6) Based on NPS, last 12 months – Stiga BMKS benchmark, considering banks with market cap >€10 Bn. (7) MSCI, S&P, Sustainalytics, Fitch, and ISS. (8) Peers included in the Eurostoxx Banks Index (SX7E). (9) And, in those where this is not achieved, maintain the rating at YE24. OTHER 1Q25 HIGHLIGHTS • MSCI rating of AA and classification as a Leader • FTSE4Good score of 4.2, well above the industry average • CaixaBank AM: 1st Spanish and European investment fund manager to be awarded by EFQM +600 seal • Launch of a carbon footprint verification service with AENOR for all business clients • World’s Best Bank for Sustaining Communities 2025 by Global Finance • Agreement between MicroBank and EIF, under InvestEU, aiming to mobilise €750 M in financing for projects by self-employed individuals, entrepreneurs, and micro-enterprises in Spain • >€2.6 Bn financing line of for those affected by the floods in Andalusia • CaixaBank Volunteering has carried out >7,200 solidarity activities with >137,000 beneficiaries • Top 10 in the Merco Talent 2024 ranking, as one of the best companies to work for in Spain 20 25 -20 27 SUSTAINABILITY PLAN : PRIORITIES AND KEY TARGETS Evolution ytd of main KPIs(1) vs. target, 31 March 2025 1. 2.
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37 A 2 . P & L : G R O U P, B Y P E R I M E T E R A N D B Y S E G M E N T Group P&L − €M (1) Equivalent to the sum of “Net fees” and “Insurance service result” in previous revenue presentation. 1Q25 4Q24 3Q24 2Q24 1Q24 Net interest income 2,646 2,741 2,794 2,791 2,781 Revenues from services (1), o/w: 1,278 1,321 1,225 1,252 1,197 Wealth management 490 501 456 431 420 Protection insurance 287 285 275 297 282 Banking fees 502 536 494 524 495 Other revenues 86 18 72 161 (482) Dividends 53 1 1 93 5 Equity accounted 72 37 103 65 56 Trading income 69 44 42 76 61 Other op. income & exp. (108) (64) (73) (73) (604) Revenues 4,011 4,080 4,092 4,205 3,496 Total operating expenses (1,580) (1,545) (1,535) (1,520) (1,508) Pre-impairment income 2,431 2,535 2,557 2,685 1,988 LLCs (195) (332) (238) (218) (268) Other provisions (43) (82) (76) (103) (91) Gains/losses on disposals and other (7) 44 (28) (44) (8) Pre-tax income 2,186 2,165 2,215 2,320 1,620 Income tax (715) (624) (639) (649) (614) Profit / (loss) after tax 1,471 1,541 1,576 1,671 1,006 Minority interests & other 1 2 3 1 1 Net income 1,470 1,539 1,573 1,670 1,005 Pro memoria Fees 962 1,001 923 953 902 Insurance service result 316 320 302 299 295
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38 A 2 . P & L : G R O U P, B Y P E R I M E T E R A N D B Y S E G M E N T Income statement by perimeter − €M (1) Equivalent to the sum of “Net fees” and “Insurance service result” in previous revenue presentation. 1Q25 % yoy 1Q25 CABK % yoy 1Q25 BPI % yoy Net interest income 2,646 -4.9% 2,425 -4.4% 221 -9.6% Revenues from services(1), o/w: 1,278 6.8% 1,203 7.2% 75 1.6% Wealth management 490 16.5% 475 16.8% 15 8.6% Protection insurance 287 1.9% 276 2.5% 11 -11.6% Banking fees 502 1.4% 452 1.2% 49 3.0% Other revenues 86 43 44 Dividends 53 1 15.1% 52 Equity accounted 72 27.7% 64 55.4% 7 -50.0% Trading income 69 13.4% 63 21.3% 7 -29.4% Other op. income & exp. (108) -82.2% (85) -85.4% (22) 12.7% Revenues 4,011 14.7% 3,671 15.8% 340 3.9% Total operating expenses (1,580) 4.8% (1,453) 5.4% (127) -2.2% Pre-impairment income 2,431 22.3% 2,218 23.9% 213 7.9% LLPs (195) -27.3% (171) -31.1% (24) 19.8% Other provisions (43) -52.9% (43) -52.0% (0) -98.1% Gains/losses on disposals and other (7) -17.9% 2 (9) Pre-tax income 2,186 35.0% 2,006 38.9% 181 2.7% Income tax (715) 16.6% (671) 20.0% (44) -18.3% Profit / (loss) after tax 1,471 46.2% 1,335 50.9% 136 12.1% Minority interests & other 1 50.4% 1 50.4% Net income 1,470 46.2% 1,333 50.9% 136 12.1% Resultado atribuido al Grupo Pro memoria Fees 962 6.7% 887 7.1% 75 1.6% Insurance service result 316 7.3% 316 7.3%
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39 A 2 . P & L : G R O U P, B Y P E R I M E T E R A N D B Y S E G M E N T Income statement by segment − €M (1) Historical data also included Telefonica until its full divestment in June 2024. (2) Capital allocation to these businesses and to investments considers both the consumption of own funds (at 11.5% of RWAs) and the applicable deductions. (3) Equivalent to the sum of “Net fees” and “Insurance service result” in previous revenue presentation. • BANKING AND INSURANCE: including the results from banking, insurance, AM, real estate and ALCO activities, among others, carried out by the Group essentially in Spain. • BPI: including the results of BPI's domestic banking activity, carried out essentially in Portugal. • CORPORATE CENTER: including the stakes allocated to “Investments” segment in previous reporting (BFA, BCI, Coral Homes and Gramina Homes)(1). The results of these stakes net of the cost of financing are included. Additionally, the Group's excess capital is allocated to the Corporate Center, calculated as the difference between the Group's total equity and the capital allocated to Banking and Insurance, BPI and investments in the corporate center(2). The counterpart of the excess capital allocated to the corporate center is liquidity. The operating expenses of each segment include both direct and indirect expenses, which are allocated based on internal criteria. Specifically, expenses of a corporate nature at Group level are assigned to the Corporate Center. SEGMENT REPORTING FROM 1Q22 1Q25 % yoy 1Q25 % yoy 1Q25 % yoy Net interest income 2,394 -5.1% 216 -10.9% 36 Revenues from services(3), o/w: 1,203 7.2% 75 1.6% Wealth management 475 16.8% 15 8.6% Protection insurance 276 2.5% 11 -11.6% Banking fees 452 1.2% 49 3.0% Other revenues 55 (4) 36 Dividends 1 15.1% 2 -41.1% 50 Equity accounted 76 53.6% 5 -5.3% (10) Trading income 63 21.3% 7 -23.8% (0) Other op. income & exp. (85) -85.4% (18) -7.9% (4) Revenues 3,652 15.4% 287 -8.8% 72 Total operating expenses (1,436) 5.4% (127) -2.2% (17) 5.6% Pre-impairment income 2,216 23.0% 160 -13.5% 54 LLPs (171) -31.1% (24) 19.8% Other provisions (43) -52.0% (0) -98.1% Gains/losses on disposals & other (7) -18.6% 0 -73.6% 0 Pre-tax income 1,995 37.0% 137 -16.5% 54 Income tax (667) 18.9% (43) -19.1% (6) Profit / (loss) after tax 1,329 48.4% 94 -15.3% 48 Minority interests & other 1 50.4% Net income 1,327 48.4% 94 -15.3% 48 Pro memoria Fees 887 7.1% 75 1.6% Insurance service result 316 7.3% BPI Corporate centerBancassurance
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40 A 3 . R A T I N G S Credit ratings 10 July 2024 27 March 2025 4 December 2024 20 December 2024 Outlook stable stable stable stable Covered bond (1) As of 19 November 2024. (2) As of 15 January 2025. (3) As of 10 January 2025. Aa1(1) AA+ Stable(2) AAA(3) SP SNP Tier 2 A3 Baa2 Baa3 A BBB+ BBB A A- BBB A (high) A A (low) Long term Short term A3 A A- P-2 F2 A-1 A (high) R-1 (middle) Debt instrumentsIssuer Rating -
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41 A 4 . C A I X A B A N K G R O U P K E Y F I G U R E S CaixaBank Group key figures 1Q25 LEADING BANCASSURANCE FRANCHISE IN SPAIN + PORTUGAL FINANCIAL STRENGTH SUSTAINABLE AND RESPONSIBLE BANKING Clients (Total, in Million) 20 Total assets (€ Bn) 636 Customer funds (€ Bn) 691 Customer loans and advances (gross, € Bn) 364 Market share in loans to individuals and non-financial businesses(1) (%) 23% Market share in deposits from individuals and non-financial businesses(1) (%) 25% Market share in mutual funds(1) (%) 23% Market share in pension plans(1) (%) 34% Market share in savings insurance(1) (%) 38% Market share in Credit/Debit card turnover(1) (% ) 31% (1) In Spain. As of March 2025. March 2025 sector data for loans and deposits are based on preliminary ECB data while for savings insurance are internal estimates. (2) Ratios based on management criteria. Regulatory CET1, Total capital, and MREL ratios: 12.25%, 16.78%, and 27.90%, respectively. (3) Based on management criteria. Regulatory MDA buffer at 357 bps. Net income (1Q25, €M) 1,470 Non-performing loan ratio (%) 2.5% NPL coverage ratio (%) 70% % LCR (eop) 197% % NSFR (eop) 148% CET1(2) (% over RWAs) 12.5% Total capital(2) (% over RWAs) 17.0% MDA buffer(3) (bps) 378 MREL(2) (% over RWAs) 28.1% DJSI - S&P Global 86/100 CDP A List Sustainable Fitch 2 MSCI ESG ratings AA ISS ESG QualityScore: E I S I G 1 I 1 I 2
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42 A 5 . G L O S S A R Y Term Definition ABS Asset-backed security. AC Amortised cost. ALCO Asset – Liability Committee. Affordability ratio Monthly mortgage instalment over monthly income flows. AI / GenAI Artificial Intelligence / Generative Artificial Intelligence. Asset encumbrance Encumbered assets/Total assets plus collateral received. AT1 Additional Tier 1. AuM / AM Includes mutual funds, managed portfolios, SICAVs, pension plans and some unit linked products at BPI that are not affected by IFRS 17/9. Avg. Average. Banking fees Sum of recurrent banking fees and wholesale banking fees. BFA Banco de Fomento Angola. B III / IV Basel III / IV. BoD Board of Directors. bps Basis points. Business volume Client funds plus performing loans. BVPS Book Value per share. Quotient between equity less minority interests divided by the number of outstanding shares at a specific date. CET1 Common Equity Tier 1. C/I ratio Cost-to-income ratio. Glossary (I/IV) In addition to the financial information prepared in accordance with International Financial Reporting Standards (IFRS), this document includes certain Alternative Performance Measures (APMs) as defined in the guidelines on Alternative Performance Measures issued by the European Securities and Markets Authority on 5 October 2015 (ESMA/2015/1415). CaixaBank uses certain APMs, which have not been audited, for a better understanding of the company's financial performance. These measures are considered additional disclosures and in no case replace the financial information prepared under IFRS. Moreover, the way the Group defines and calculates these measures may differ to the way similar measures are calculated by other companies. Accordingly, they may not be comparable. ESMA guidelines define an APM as a financial measure of historical or future performance, financial position, or cash flows, other than a financial measure defined or specified in the applicable financial reporting framework. In accordance with these guidelines, following is a list of the APMs used along with a glossary for abbreviations and other. Refer to the Quarterly Financial Report for additional information on APMs and a reconciliation between certain management indicators and the indicators presented in the consolidated financial statements prepared under IFRS. Term Definition CIB Corporate and Institutional Banking. CNMV Comisión Nacional del Mercado de Valores (Spain). Commercial gap Deposits minus loans. Consumer loans (Group) Unsecured loans to individuals, excluding those for home purchases. Includes personal loans, as well as revolving credit card balances excluding float. CoR Cost of risk. Total allowances for insolvency risk (ttm) divided by gross average lending plus contingent liabilities, using management criteria. Core revenues Sum of NII, Wealth management revenues, Protection revenues, Banking fees and equity accounted income from insurance investments. Customer spread Difference between average rate of return on loans (annualised income for the quarter from loans and advances divided by the net average balance of loans and advances for the quarter); and average rate for retail deposits (annualised quarterly cost of retail deposits divided by the average balance of those retail deposits for the quarter, ex subordinated liabilities). Deposits & other Deposits (including retail securities issuances), Other funds and Other managed resources. DFR Deposit facility rate. DPS Dividend per share. DTA Deferred tax assets. €Bn ǀ €M Billion euros ǀ Million euros. E12M Euribor 12 months. ECB European Central Bank. EOP End of period.
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43 A 5 . G L O S S A R Y Term Definition EPS Earnings per share. Quotient between profit/(loss) attributed to the Group and the average number of shares outstanding. Equity accounted Share of profit/(loss) of entities accounted for using the equity method. ESG Environmental, Social, and Governance. EIF European Investment Fund. EU European Union. Ex. Abbreviation of excluding. FB / BB Front Book / Back Book. FV Fair Value. FX Foreign exchange. FY Fiscal year. GDP Gross Domestic Product. Gains / losses on disposals & others Gains/losses on de-recognition of assets and others. Includes the following line items: Impairment/(reversal) of impairment on investments in joint ventures or associates; impairment/(reversal) of impairment on non-financial assets; Gains/(losses) on derecognition of non-financial assets and investments, net; Negative goodwill recognised in profit or loss; Profit/(loss) from non-current assets and disposal groups classified as held for sale not qualifying as discontinued operations, net. HQLAs High quality liquid assets. ICO Instituto de Crédito Oficial. Spain. IMF International Monetary Fund. Insurance service result It includes the accrual of the margin on savings insurance contracts, as well as on Unit Linked products, and the recognition of income and expenses from claims corresponding to short term risk insurance. For the entire insurance business, this line item is reported net of expenses directly attributable to the contracts. #K # Thousand. LCR Liquidity coverage ratio. Glossary (II/IV) Term Definition Leverage ratio Quotient between Tier 1 capital and total assets, including contingent risk and commitments weighted and other adjustments. Liquidity sources Includes total liquid assets (i.e. HQLAs and eligible available assets ex HQLAs) plus covered bond issuance capacity. LLCs / LLPs Loan-loss charges / Loan-loss provisions. LTD Loan to deposits: quotient between net loans and advances to customers using management criteria excluding brokered loans (funded by public institutions); and customer deposits on the balance sheet. LTV Loan to Value. M Million. M-MDA buffer Maximum Distributable Amount related to MREL. M/T Medium Term. MDA buffer Maximum Distributable Amount buffer: capital threshold below which limitations exist on dividend payments, variable remuneration and interest payments to holders of Additional Tier 1 capital instruments. Mgmt. Management. MREL Minimum Requirement for own funds and eligible liabilities to absorb losses, includes instruments eligible for total capital, senior debt non-preferred, senior debt preferred and other instruments ranking pari-passu with the latter, at Single Resolution Board’s criteria. Net fees and commissions Net fee and commission income. (+) Fee and commission income; (-) fee and commission expenses. New lending New mortgages, consumer and business loans in Spain. NFC Non-financial corporation.
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44 A 5 . G L O S S A R Y Term Definition NII Net interest income. Under IFRS 17, it continues to consider revenues from financial assets affected by the insurance business, but at the same time, accounts for a cost derived from interests which come from the capitalisation of the new insurance liabilities at an interest very similar to the asset acquisition performance rate. The difference between those revenues and costs it is not significant. The margin from savings insurance contracts is accounted for in “Insurance service result”. NII from business volume, qoq Evolution qoq of NII from growth in loans and deposits. NII from loan growth calculated as the change in average loan balances multiplied by the spread between the average loan yield and the average cost of liquidity (i.e. the DFR). NII from deposit growth calculated as the change in average deposit volumes multiplied by the spread between the average DFR and the average cost of deposits. Excludes structural hedges (included in NII from ALCO). NIM Net interest margin, also balance sheet spread, difference between average rate of return on assets (annualised interest income for the quarter divided by total average assets for the quarter); and average cost of funds (annualised interest expenses for the quarter divided by total average funds for the quarter). NPL coverage ratio Quotient between total credit loss provisions for loans to customers and contingent liabilities, using management criteria; and non-performing loans and advances to customers and contingent liabilities, using management criteria. NPL ratio Non-performing loan ratio. Non-performing loans and advances to customers and contingent liabilities, using management criteria over gross loans to customers and contingent liabilities, using management criteria. NPL stock / NPLs Non-performing loans including non-performing contingent liabilities. NPS Net promoter score indicator. NSFR Net stable funding ratio. NZBA Net Zero Banking Alliance. OCI Other Comprehensive Income. O-SII buffer Other systemically important institution. P&L Profit and Loss Account. P2R Pillar 2 Requirement. Glossary (III/IV) Term Definition Payout Payout ratio. Quotient between dividends; and profit attributable to the Group. Performing loan book Total loans and advances to customers less non-performing loans and advances, using management criteria. PF Pro Forma. pp Percentage points. PPA Price Purchase Allocation. Pre-impairment income Pre-provision profit / pre-impairment income includes: (+) Revenues; (-) Operating expenses. Protection revenues / Prot. Rev. / Protection Protection insurance revenues, including insurance service result from life-risk insurance and insurance distribution fees. RE Real Estate. REV. Revenues. RoTE Return on tangible equity. Profit attributable to the Group trailing 12 months (adj. by AT1 coupon, registered in shareholder equity) over 12-month average shareholder tangible equity plus valuation adjustments. RWAs Risk Weighted Assets. SBB Share Buy-Back. Serv. Services SLEs Single large exposure/s. SME Small and medium enterprises. SNP Senior non preferred debt. SP Senior preferred debt. SREP Supervisory Review and Evaluation Process. SSA Sovereign, supra-national, and agencies.
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45 A 5 . G L O S S A R Y Term Definition Sub. MREL Subordinated MREL: Minimum Requirement for own funds and Eligible Liabilities to absorb losses, includes instruments eligible for total capital and senior debt non-preferred. Sustainable finance mobilisation The cumulative sustainable finance mobilisation in the 2025–2027 period is the sum of: (i) new production of sustainable financing to individuals and companies across Retail, Business, CIB, MicroBank, CPC and BPI, where the amount considered corresponds to the formalised risk limit of each transaction, including long-term, working capital and guarantee exposures, and also covers novated and tacit or explicit renewals; and (ii) sustainable intermediation through the channelling of third-party funds into sustainable investments, including: a) CaixaBank’s share in the placement of sustainable bonds issued by clients; b) the net increase, excluding market effects, in assets under management in equity and corporate fixed income products by CaixaBank Asset Management under MiFID II; c) the gross increase, excluding market effects, in sustainable assets under management by VidaCaixa under SFDR; d) intermediation of sustainable funds from third-party managers under SFDR; and e) intermediation in electric or hybrid vehicle leasing. The eligibility criteria are defined in CaixaBank’s Sustainable and Transition Finance Eligibility Guide, developed with the support of Sustainalytics. TLCF Tax loss carryforward. Total operating expenses/costs Include the following items: administrative expenses; depreciation and amortisation and extraordinary expenses. Total protection insurance premia Includes VidaCaixa life-risk premia plus SegurCaixa Adeslas non-life premia sold through the bancassurance network. Presented on an annualised basis. Glossary (IV/IV) Term Definition Trading income Gains/(losses) on financial assets and liabilities. Includes the following line items: Gains/(losses) on de-recognition of financial assets and liabilities not measured at fair value through profit or loss, net; Gains/(losses) on financial assets not designated for trading that must be designated at fair value through profit or loss, net; Gains/(losses) on financial assets and liabilities held for trading, net; Gains/(losses) from hedge accounting, net; Exchange differences, net. ttm Trailing 12 months. US United States of America. WM / Wealth mgmt. / Wealth management (revenues) Includes AuM fees and insurance service result from savings insurance and unit linked. Wealth: net inflows Includes inflows into wealth management products (mutual funds, managed portfolios and SICAVs; pension plans; and insurance funds, on and off-balance sheet). Wealth management balances Includes customer funds in mutual funds, managed portfolios and SICAVs; pension plans; and insurance funds (on and off-balance sheet). Y / YE Year / Year-end. YoY Year-on-year. YTD Year-to-date.
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