Hi, everyone. David here from Stockholm. In Helsinki, we also have Robert Berglund with us. He will shift the slides. Today, we're going to go through the third quarter report. We have first the group development, then we're going to go through the segments, and then we're going to go through the financial and the market outlook. If we jump into the first pages, Musti is continuing the strong growth. Net sales increased with 20.2% to EUR 82.7 million. We are, of course, very happy with that growth, mainly driven from new customers, and we are continuing taking market share in all three countries. Sales in like-for-like was 11.6% in total. Strong like-for-like in the stores came in at 10.7%, and online with 14% like-for-like. We were meeting very high comps in the online part due to the COVID-19 impact last year. The group adjusted EBITDA increased with 13.3% to EUR 7.3 million in Q3. Adjusted EBITDA margin was 8.8% versus last year, 9.3%. Last year's third quarter cost structure was positively impacted by the COVID-19 pandemic. This year, quarterly adjusted EBITDA margin development was in line with periods prior to the COVID-19 pandemic. Robert will go through this more in detail later in the presentation. Cash flow from operations was very strong and came in at EUR 10.1 million versus last year, EUR 2.2 million. Also here, Robert will go through the details. Something that is extremely important for us is, of course, the number of loyal customers that grow to 1.26 million, which is approximately 14% versus last year. If we include all the online verticals, including then the loyalty program, we came in at 1.48 million customers. From a growth perspective, and also from a customer's perspective, we are extremely happy with the development. Important to also mention here is that Musti's underlying growth has continued to be very strong after the quarter. Let's move in and look at the growth drivers. One important driver for long-term growth is puppies. We are seeing all-time high figures. Since April last year, we have seen strong growth in puppy registrations. During Q3, growth was 10%, and second year growth, it's 26%. We're meeting strong comps, but even though we're seeing these strong comps, we are seeing a high growth, and especially in July, registrations in Sweden increased with 21%. In number of puppies, this was all-time high with over 8,000. From a puppy registration view, there is all-time high figures. The second important part is how many of these puppies coming into our system. It seems like our concept is tailored for puppy phase and for pet parents. Musti is getting much more than our market share when it comes to new puppy customers. Here you can see that the Q3 growth in new puppy food customers is 38% versus the registrations that is 10%. From a group perspective, we had the growth of 38% of new puppy food customers. In May and June, we have had all-time high levels, and the importance of this is they will hopefully stick around in the system the coming 10 years. Next, more about sales. Net sales increased by 20.2%. Once again, a very strong quarter, 11.6% like-for-like, strong growth in all countries. Finland, our mature market, as we call it, had 13.2% growth. Strong growth in stores and a bit lower online due to that we were meeting very high comparison numbers last year, due to COVID-19, as I mentioned. Sweden, 20.7% growth. Here, strong growth in stores and also here a bit lower online. Same reasons as in Finland. Norway, 51.9% growth. Very strong growth in both stores and online. The rolling 12 months sales came in at EUR 326 million. Per segment, as in their strategy, is that Sweden and Norway is taking a bigger share. Finland had 44%, Sweden and Norway had 56%. If we look in a longer perspective on next slide. Musti's growth has been steady at 40% on a two-year basis. All the important indicators supporting strong and sustainable growth are going into the right direction. We are constantly winning new customers. The average spend is going upwards. Customer satisfaction continues to stay on a high level, and share of sales on our own exclusive brands is going the right way. Here we can see that the last four quarters, Musti's growth has been around 20%, an uplift since first quarter 2020. If we look at the two-year basis, there has been a step change the last two quarters. If we look at a two-year basis, the growth has been 40% the last three quarters, coming from 30%-35%. We see that the trend is very favorable and stable, and very strong at the two-year basis, 40%. This takes us to the margin and the profitability. One thing that we want to highlight, of course, in this report is that we have been able to increase the gross margin even though we have extremely strong growth. Something that we are very pleased with is the uplift in the gross margin. The gross margin increased to 45.4% from last year, 42.6%, as a result of more efficient marketing campaigns. EBITDA increased with 13.3%, as mentioned, to EUR 7.3 million, with an 8.8% margin. It's a bit lower than last year, but it's also including about EUR 300,000 related to warehouse consolidation. Important to point out here is that the comparison period's cost structure was atypical for a Q3 due to the COVID-19 pandemic. Quarterly adjusted EBITDA margin development in Q3 2021 was in line with periods prior to the pandemic. We have also, in addition, had strong focus on growth, and that has been a big impact on the profitability in a short-term perspective. Robert will go through this later. Operating profit was EUR 5.3 million and increased with 25.6% versus last year. Now Robert will go through Q3 EBITDA more in detail. Development. This year's trend is clearly in line with the pre-pandemic periods. You also see that actually last year's pandemic actually had an impact on especially this Q3 quarter. Q3 is normally the quarter where we have the lowest profitability, mainly driven by lower volume and also a price mix that is unfavorable from a margin point of view due to the fact that the season is like that. In that sense, you see that the Q3 last year really stood out as an exception from this trend. If you look at the EBITDA growth on a two-year basis, we actually grew by 74% now in Q3 compared to 60% in Q2 and 77% in Q1, which we are actually very happy about also due to the fact that actually this quarter included some extra costs relating to actions where we see that we have areas where we can actually have a longer-term impact if we now invest in a bit more costs. This mainly relates to the ecosystem that we have been talking about for now a couple of quarters. We also increased marketing on a long-term brand-building marketing a bit this quarter compared to the same quarter last year. Also one thing is that on a year-to-date basis, our EBITDA margin is increasing as it was also last year. We have a good trend there, which is actually driven by the scalable platform we have in place and the strong growth that we see in the business. If you go into the segments, starting with Finland, as David already mentioned, Finland, we had a sales increase by 13.2%, out of which 10.7% was driven by the like-for-like growth. I would say a very strong performance from our most mature market and driven by the same kind of areas where we have seen earlier. Both new customers, increase in customer base, but also then a favorable trend in the average spend. Adjusted EBITDA increased by 7.6%, landed at 7.9%, 21.8%, slightly lower than last year, but last year in Finland was one of the two countries in our group that were impacted from COVID-19 last year. Here we also have very strong comparables. On top of that, actually, the situation has been fairly the same as earlier also in Finland, meaning we continue to have a strong grip on the cost side, we have good efficiency, and the scalability is there. In terms of the store network, we opened two directly operated stores in Finland, and also during the quarter, we announced that we have signed agreements with all our franchise stores in Finland to be taken over now during Q4. More about that in the Q4 report. If you go into Sweden also continued to have a very strong sales growth, 20.7%. Like-for-like was 10.2%. This year, we also had a positive impact from the stronger SEK rate. That didn't explain the full increase. The biggest part of the increase actually came from the like-for-like and from the development of the new stores. EBITDA also continued to increase compared to last year, now 12.4%, EUR 4.5 million compared to 10.5% last year, EUR 3.2 million, driven by the same elements as earlier: strong operating leverage, increasing efficiency in marketing, campaigning, and then a very high store efficiency level. Also in Sweden, we developed the store network. We opened two directly operated stores and acquired three franchise stores. Finally, Norway. Again, extremely high increase in sales, 51.9%, 21% driven by like-for-like growth. Slight impact from FX rate, but mainly then coming from the strong ramp-up of the stores that we have opened during the last year. In that sense, very positive trend continues there, even though we start to have here as well positive impacts from last year, from the COVID-19 situation. That's especially visible in the increase in EBITDA, now 16.3% compared to 15.7%. Last year was positively impacted by COVID-19 or the cost savings in relation to that. Also in Norway, store efficiency continued to be on a high level. During the quarter, we opened three directly operated stores in the country. Going into the financial position. Cash flow from operations, as David said, was strong, EUR 10.1 million compared to EUR 2.2 million last year's Q3. However, last year, we had increasing inventory in order to make sure that we don't have availability issues in connection with the pandemic. This year, we actually had a decreasing inventory level, which then released some net working capital and generated cash. Also, gearing was on a good level, 73.6% now compared to 61.8% end of the last financial year. Net debt, EUR 112.8 million, out of which about EUR 76.2 million was relating to leasing. Net debt in relation to LTM EBITDA was about 2% now, and the liquidity of the group remained strong, EUR 13.5 million cash and cash equivalents in the group. Also, investments increased now to EUR 3.5 million compared to EUR 2.2 million last year, mainly relating to the development of our store network and also the development of our ecom and omni and data processing capabilities. I hand over to David. Thanks, Robert. Musti Group is well on track to reach the net sales and margin targets set in May 2021. Growth, net sales to reach at least EUR 500 million at 2024, as we communicated earlier. Profitability, mid to long term EBITDA margin at least 13%. The capital structure, net debt in relation to adjusted EBITDA below 2.5. We also then have the dividend policy to pay a dividend corresponding to 60%-80% net profit. Well on track. If we do a summary of the quarter, the sales increased with 20.2%, mainly driven from new customers. All three countries showed strong growth. More or less all the KPIs that we're looking at, the important indicators supporting strong and sustainable growth are going in the right direction. Store sales increased by 23.8%. Online share of sales was 24%. EBITDA increased with 13%. As we mentioned, the comparison period cost structure was atypical. We look more on the quarter before the COVID-19 pandemic. The gross margin that we are very happy with increased to 45.4% versus last year, 42.6%. As we said earlier, Musti's underlying growth has continued strong after Q3, and we are well on track to reach the updated net sales and margin targets set in May 2021. With that, I think we hand over to Q&A. Yes. Top line was good as expected. First question is regarding the increase in group functions you referred to. There was warehouse costs that are one-off of EUR 300,000, but there was also investments into the ecosystem. Could you quantify this and perhaps indicate how much of that is one-off and how much will stay there? Robert, do you want to take that? Yeah, I can take that. First of all, what it relates to is about increasing personnel costs and other costs, kind of external services on that. As also said, we have also increased marketing this quarter compared to the same quarter last year. I think that impact this quarter was about 1.5 percentage points as percentage of sales higher than last year. That's about EUR 400,000, EUR 450,000. The costs relating to the ecosystem, I would say, in order for us to continue working with that, we need to have couple of more heads to focus on it and some cost also. That part, of course, is something where it's not temporary as such. It will continue going forward. At this stage, we have used a consultancy that we see more as a temporary resource. Exact quantification on that, it's a bit kind of even hard to say exactly how much of that is. I would say that from those costs relating to ecosystem, it's probably a split between 50% is temporary, 50% is kind of continuing. In terms of marketing, that we had now for about 4.5% of sales, that's clearly higher than normal. We normally actually have been even below 4%. In that sense, that's temporary. Okay, thanks. That's very clear. Perhaps the other question is regarding can you quantify the impact of the lower personnel costs that clearly, at least I did not manage to capture into the numbers. How much lower were the personnel costs in Q3 last year compared to this year? You need to look at cost from efficiency point of view as we are also always increasing the cost base with the 20% sales increase as well. I think a good indication of the level of impact from that is actually what we have on slide nine, where you see that normally in 2019, Q3 was about 1 percentage point lower in margin compared to Q2. Last year, it was 1.2% higher than Q2, and this year, 0.5% lower. If you would assume that in 2019 was kind of a representative also for 2020, so that the margin would have been 7.1 also last year, then the impact would be EUR 1.5 million. Probably that's a bit too high. It probably a bit lower. I would say that the impact there could be maybe EUR 1 million - EUR 1.5 million last year. Thank you. That's very helpful. The geographical distribution of those, you said that it was mainly Finland and Norway. There was no impact from Sweden. No. Biggest impacts were clearly in Finland and Norway. Sweden, we didn't see that much of an impact last year, yeah, from COVID-19. The online sales growth in Q3, was it as you expected given the tough comps? At face value, they look low, but clearly the comps were very high. Yeah. I think. Yep, continue, David. I think first of all, we were with the platform consolidation that we also had some impact then meeting extremely high comps. If you only look at the two-year base, it looks much more stable. It was especially April and May last year where online was going sky high. Okay, thank you. Regarding Norway, I think you answered that question already, but Norway margin improvement has been quite strong. This time or this quarter, they improved from 15.7% to 16.3% year-on-year. That's clearly a quite slow development. It must be explained by the lower personnel costs last year mostly. Yes, that's exactly what is explained. We are actually very happy with the development in Norway at the moment, and this ramp-up continues to be very strong. Okay, that's all from me. Thank you very much. Thank you. The next question comes from Maria Ekström from Danske Bank. Please go ahead. Your line is now open. Thank you. Can you hear me? Yes. Okay, perfect. I think Svante addressed some of the things that I have as well. The gross margin obviously was good in this quarter and up significantly from last year. I think this confirms that you guys have invested in marketing, but this sales growth has not been done with pricing actions. Just a little bit, if you could discuss about the gross margin improvement and how much of that is, say, the pricing conditions and how much would you put to increasing share of the private labels and what was behind the gross margin improvement in the quarter? I can take that. First of all, everything has to do with the number of registration of puppies that we talked about and also the type of customers that is coming into the system. Interesting is that we are able to serve and sell the products to a full price. We don't need to do campaigns. Second is that the mix has been favorable. A lot of accessories, and also a higher share of sales of own and exclusive brands, if we look at those trends, are going the right way. Of course, we have an impact of that stores has been performing very well, and there has been a bit slower growth online. That has an impact as well, of course. I would say that the overall is that the demand has been very high, and we are able to sell to full price without any campaigns. Okay, perfect. My other question is on your puppy customer growth, and obviously you are exceeding the growth that we see in the market. What is your strategy there? How you get these new puppy customers? Is this communicating with the breeders or what has been your winning strategy to get such a bigger share in these new puppy customers? Right. First, I think we have launched a lot of new puppy programs. We have done a lot of content marketing. We have relationship and communication together with breeders. We're doing specific investment marketing also related to the things that we talked about. We think it's a good strategy now to try to get as much of these puppy parents into the system, and that will assure us a longer and stronger growth going forward. It's a part of the ecosystem. It's everything about training and giving away birthday gift, et cetera. Also looking a lot in our data and see when the puppy customer is coming in, what do we do the first weeks, months, et cetera, to keep them sticking. It's obvious that the total concept that we've launched is working very well due to that we are taking more than our market share. Maybe finally, you talk a lot about the ecosystem, and that's part of the report as well. Just thinking a little bit aloud here on that, would you need new acquisitions to grow your ecosystem on this, offering more services to pet parents? Is that something that we should expect in the coming years? I think there are some things that we can do internally. Of course, if the goal is to be all you need is Musti in the end, the one-stop shop that can serve the pet parents with all the needs they have, I think we will see some acquisitions going forward. In the specific area, we can't tell, but of course, we will have a problem to deliver everything internally. Okay, perfect. I don't have more questions at this point. Thank you. Thank you. Our next question comes from Joonas Häyhä from OP Financial. Please go ahead. Your line is now open. Yes. Hi, it's Joonas Häyhä from OP. Just regarding the franchise stores that are to be acquired in Finland, could you please elaborate a little bit about the financial impacts on the Finnish business, i.e., to sales and profitability? How has the profitability been at the acquired stores, and what kind of synergies are you able to get from those? Shall I take it? Go ahead. Yes. We now acquired the 16 franchise stores. The kind of a sales impact on those is about EUR 3 million on a yearly basis. Of course, need to remember that also prior to the acquisitions, they were in our figures through the fact that they acquired a big part of their products from our central warehouse, and that was a sales impact. Of course, also the franchise fees. On an EBITDA level, impact is about EUR 0.5 million On a yearly basis. These are asset deals, what we are taking over is the store, and that also gives us the opportunity to really generate or actually transfer them to do the way we want to have the stores, also with all the systems and concepts we want to have there, which means that actually the integration will be very fast in terms of these stores. EUR 0.5 m illion a year, and the cost of this acquisition was about EUR 2 million. A multiple of four is what we are paying for them. Yeah. All right. That's clear. What about the channel mix outlook for Q4? Share of online was at 24% in Q3. Last year's Q4 looks a little bit lower, 22%. How does it look going into Q4 this year? Yeah, I can take that. What we saw last year was that April and May was extremely high growth numbers online and a bit opposite in the stores because of the COVID-19 restrictions. What we've seen is that we're meeting lower comps last year in the online parts, especially in this quarter, Q4. We believe that online growth will come up again to more normalized levels, and that will also increase the share of sales a bit. What we need to have in mind is that we are getting more stores now also into the system in these franchise acquisitions and also that we are opening stores. That will have an impact, of course. Okay. Finally, about product availability and cost inflation, are you seeing any issues at the moment with those? Thanks. Robert, please. Yeah. Availability, nothing significant. There are some delays in certain areas. We have tried to have safety buffers for those earlier already in order to make sure that we don't have any bigger availability issues. Of course, there are certain products where we have it. Also, of course, depending on things that we couldn't foresee as the very warm weather this summer and so on. In terms of cost inflation, so far, no bigger impacts of those. As many other companies as well, we see that the freight costs from Far East are increasing. They have had some impact on our figures so far, but not very big. Still our purchases in Asia are still a very small part of our sales. I would conclude that no significant price increase or inflation so far. Of course, this is a thing that we are constantly following up, and of course, then if needed, also consider what to do with our sales prices, if needed. Okay, thanks. That's all I have at the moment. Thank you. As there appear to be no further questions, I will return the conference to the speakers for any closing remarks. Okay. No more questions, then we thank everyone for listening to us today. Thank you very much.
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