Page 1

T Teleperformance each interaction matters PRESS RELEASE Quarterly information at 31 March 2021 • Record growth in first - quarter 2021 , with revenue up + 35.9 % like - for - like * Growth driven by the Group's strong sales momentum in an environment shaped by faster development of the digital economy • Additional positive impact from support services for government vaccination campaigns Like - for - like full - year 2021 revenue growth target raised to at least + 12 % PARIS , April 12 , 2021 - Teleperformance , a leading global group in digitally integrated business services , today released its quarterly revenue figures for the three months from January 1 to March 31 , 2021 . First - quarter 2021 revenue ▪ First - quarter 2021 : € 1,712 million up + 26.6 % as reported up + 35.9 % like - for - like O O Record like - for - like growth in first - quarter 2021 Strong sales momentum supported by faster digitalization of the client environment and the development of high - value solutions Growth in support services for government vaccination campaigns in continental Europe and the United Kingdom Dynamic driven by the efforts of more than 250,000 employees working from home and the rapid deployment of TP Cloud Campus , the Group's digitally integrated solution for managing the customer experience remotely Full - year 2021 revenue growth target raised Like - for - like * full - year revenue growth of at least + 12 % versus a previously announced target of at least + 9 % Confirmation of the EBITA margin before non - recurring items target of more than 14 % in 2021 , versus 12.8 % in 2020 Expected completion of the acquisition of Health Advocate during the second quarter * At constant exchange rates and scope of consolidation CertiDox ✔ The reader is invited to verify authenticity of press releases by Teleperformance with the CertiDox app . More information on www.certidox.com NB : The alternative performance measures ( APM ) are defined in Appendix Teleperformance SE ( Societas Europaea ) . Share capital of € 146,844,000 . 301 292 702 RCS Paris . 21-25 rue Balzac , 75406 Paris Cedex 08 France . Siret 301 292 702 00059. Code APE 6420Z . 1/8