Earnings release
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T Teleperformance each interaction matters PRESS RELEASE Quarterly information at September 30 , 2021 Further strong revenue growth ; full - year 2021 guidance raised PARIS , November 3 , 2021 - Teleperformance , a leading global group in digitally integrated business services , today released its quarterly and nine - month revenue figures for the period ended September 30 , 2021 . Continued strong revenue growth Nine months 2021 : € 5,186 million , up + 31.0 % like - for - like * ▪ Third - quarter 2021 : € 1,755 million , up + 20.8 % like - for - like * ▪ Strong sales momentum driven by accelerating market digitalization , particularly in the e - tailing , logistics , social media and online entertainment segments Enhanced value - added positioning with government agencies Solid , responsible growth Deployment of an efficient , responsible hybrid business model , combining work - from - home and on - site solutions : at end - September , 70 % of Group employees were working from home ■ I In October 2021 , Teleperformance named one of the 25 World's Best Workplaces ™ across all industries by Fortune magazine in partnership with Great Place to Work® ( Fortune World's Best Workplaces list ) I Teleperformance commits to the climate : new ambitious carbon emission reduction targets , including a 49 % reduction per FTE by 2026 for Scopes 1 and 2 , approved by the Science Based Targets initiative ( SBTi ) in September 2021 Full - year 2021 revenue growth and margin targets raised I Continued robust business expansion expected in the fourth quarter , from a high basis of comparison Like - for - like * full - year revenue growth of at least + 20 % , versus the previous growth target of around + 18 % I An EBITA margin before non - recurring items of around 15 % , versus the previous target of more than 14.5 % * At constant exchange rates and scope of consolidation NB : The reader is invited to verify authenticity of press releases by Teleperformance with the CertiDox app . More information on_ www.certidox.com - The alternative performance measures ( APM ) are defined in Appendix 2 Teleperformance SE ( Societas Europaea ) . Share capital of € 146,844,000 . 301 292 702 RCS Paris . 21-25 rue Balzac , 75406 Paris Cedex 08 France . Siret 301 292 702 00059. Code APE 6420Z . CertiDox ✔ 1/9