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20 January 2021 CMC Markets Plc Q3 2021 Trading Update Continued strong performance underpinned by high client income retention CMC Markets Plc ( " CMC " or the " Group " ) , a leading global provider of online trading and institutional ( " B2B " ) platform technology solutions , today issues a trading update for the period from 1 October 2020 to 31 December 2020 ( " Q3 2021 " or the " period " ) . Trading Update CMC's continued investment in platform technology and risk management , and its strategy of targeting high - quality premium and professional clients has continued to underpin the strong performance of the business over a sustained period of time . In Q3 2021 , the entire business has continued to perform very well , with high active client numbers resulting in strong client trading activity , although at lower levels than earlier in the financial year . In addition , client income retention remained well in excess of 80 % , but below the levels reported for H1 2021 , as guided . Our investment in platform technology continues to attract and retain premium clients , with market leading functionality and robust operational performance . This was especially evident during the November Pfizer vaccine announcement when our platforms remained resilient and performed very well . The business reported no outages during this very volatile trading period . Client acquisition levels remain high and the quality of this year's new cohort of clients remain encouraging as they continue to show similarly high value qualities to prior cohorts . Following the continued strong performance , the Board is confident that net operating income for the Full Year 2021 will be at the upper end of the current market consensus¹ . Peter Cruddas , Chief Executive Officer , commented : " I'm delighted by our performance , and as we enter our final financial reporting quarter , we are focusing on delivering on our premium client strategy through technology , service and a resilient trading platform . In addition , we have a healthy pipeline of projects that will drive new revenue streams , which I will talk more about in the next financial year . I am very excited about the opportunities to continue to grow and diversify this business on the back of our platform technology . I have talked a lot in the past about investment in technology and people , and this will continue to be a priority as we seek to maintain and expand our competitive advantage . We will do this through product expansion , our technology expertise and our capability to deliver an enhanced user experience across different asset classes . We have already proven we can do this with our stockbroking business in Australia . This will further help us attract and retain high value clients . In addition , continued investment in our risk infrastructure is delivering latency reduction and pricing and execution efficiencies . This allows us to capture a higher percentage of our premium client income especially during volatile market conditions . As a Group , we will continue to deliver underlying growth and considerable value to shareholders , through strong results , an attractive dividend policy , investment in the business , investment in technology and investment in risk management infrastructure . I am very positive about the outlook and strong momentum that is underpinned by my incessant desire to keep investing in the business through technology and quality staff . " Restricted