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Legal Entity Identifier ( LEI ) No. 2138008M6MH9OZ6U2T68 Annual Results Announcement COMPASS GROUP Full year results announcement for the year ended 30 September 2021 Underlying results 2021 Revenue £ 18.1 billion 2020 £ 19.2 billion² Change 2021 ( 6.3 ) % 3 £ 17.9 billion Statutory results 2020 £ 19.9 billion Change ( 10.2 ) % Operating profit £ 811 million £ 522 million² 55.4 % ² £ 545 million £ 294 million 85.4 % Operating margin 4.5 % 2.9 % 160bps 3.0 % 1.5 % 150bps Earnings per share 29.5 pence 17.1 pence² 72.5 % ² 20.0 pence 8.0 pence 150.0 % Free cash flow £ 660 million £ 213 million 209.9 % Operating cash flow Annual dividend per share 14 pence £ 1,171 million 14 pence £ 845 million 38.6 % 1. Reconciliation of statutory to underlying results can be found in notes 2 ( segmental analysis ) , 5 ( earnings per share ) and 13 ( non - GAAP measures ) of the consolidated financial statements . 2. Measured on a constant currency basis . 3. Organic revenue change . Focused on growth following a year of strong recovery Performance summary • Underlying revenue recovered to 88 % of 2019 revenue by Q4 . FY underlying revenue 77 % of 2019 Underlying margin improved to 5.8 % in Q4 . FY underlying margin of 4.5 % Strong FY operating cash flow of £ 1 billion whilst maintaining gross capex at 3.6 % of underlying revenue . Reduced leverage ratio to 1.6x Reinstating the dividend with a payout policy of c.50 % of underlying earnings Operational highlights • • Healthcare & Senior Living and Defence , Offshore & Remote sectors performed well above pre - pandemic volumes , with strong recovery in Education and Sports & Leisure by Q4 Record new business wins of £ 2.1 billion , with around half from first time outsourcing and client retention of 95.4 % Announced a global commitment to deliver net zero by 2050 , including validated Science Based Targets to 2030 Strategy • • Focused on growth : Significant structural opportunities , especially in first time outsourcing Enabled by our strategic priorities : evolution of our operating model , innovation and digital , investing in capex and M & A and sustainability commitments Outlook FY22 organic revenue growth expected to be 20 % -25 % FY22 underlying operating margin anticipated to be over 6 % , with an exit rate of c.7 % Progress expected to be weighted towards the second half of the year due to mobilisation costs and inflationary pressures during H1 Statutory results Statutory revenue decreased by 10.2 % due to the pandemic's continuing impact on our operations Statutory operating profit increased by 85.4 % to £ 545 million reflecting actions taken to control the controllable , including resizing the cost base and improved cost control 1