Annual financial statement
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Dixons Carphone ● Audited Results for the Year Ended 1 May 2021 Strong performance in a challenging year We Help Everyone Enjoy Amazing Technology 30 June 2021 Key Highlights • Strong trading in all markets ; market share gains in all open channels • Electricals online sales growth + 103 % to £ 4.7bn Significant acceleration in omnichannel transformation • Strong cash flow generation driving return to net cash balance sheet Repaid governments £ 73m of furlough paid to UK & Ireland colleagues during the year and £ 144m VAT deferral • Restarting dividend ; full year dividend of 3.0p proposed Financial Performance • Electricals LFL + 14 % , despite UK , Ireland , Norway , Denmark and Greece stores being shut for substantial periods • Group total revenue + 2 % as LFL growth offset by impact of high street store closures in Mobile • Group adjusted profit before tax £ 156m ( 2019/20 : £ 116m ) • Group statutory profit before tax of £ 33m ( 2019/20 : loss of £ ( 140 ) m ) • Free cash flow £ 438m ( 2019/20 : £ 109m ) aided by acceleration of Mobile network debtor cash • Year - end net cash¹ £ 169m ( 2019/20 : net debt £ ( 204 ) m ) Transformation progress accelerated following Covid - 19 disruption • Omnichannel : ShopLive launched and scaling up , order & collect and online - in - store sales growing fast • Credit : UK Electricals active credit customers 1.4m , + 20 % year - on - year • Services : Nordics Customer Club grown to over 5.4m members , equivalent to > 40 % of Nordic households • Mobile : Improved contract agreed with Vodafone and with Three for our MVNO , ID Mobile There are a number of non - GAAP measures and alternative profit measures " APMs " , discussed within this announcement , a glossary and reconciliation to statutory measures are provided within the Glossary and Definitions section at the end of this report . Adjusted results are consistent with how business performance is measured internally and presented to aid comparability of performance . Refer to adjusting items table set out in the glossary to the condensed financial statements for further details . Alex Baldock , Group Chief Executive " I'm so proud of my colleagues . They've navigated the challenges of the pandemic with skill and energy , helped many millions of people enjoy vital technology , kept our transformation on track , and performed strongly . Our big investments in colleague wellbeing , skills and reward have meant more engaged colleagues , and in turn more satisfied customers . This bodes well for our sustainable success . Technology has become even more central to people's lives . As the market leader , with the winning omnichannel business model , we can make the most of that . The past year has seen us do so , growing a big online business and adding it to our in - store strengths . We're now financially stronger too , allowing us to pay back over £ 200m to governments and to recommence our dividend . But we're most excited about what lies ahead . New technology platforms will add more fuel to our growth and to innovation that customers love and no - one else can get close to , whether getting them their amazing technology ever - faster , or helping them 24/7 with live video shopping . This year , we move to one brand in the UK ( as we have in each international market ) , and Currys can become ever more the first choice for all things tech , electrical and mobile , products and services alike . The start of the financial year has seen continued strong trading in all our markets and I'm more confident than ever in our prospects . " 1