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N NETCALL 24 February 2021 NETCALL PLC ( " Netcall " , the " Company " , or the " Group " ) Interim results for the six months ended 31 December 2020 Continued sales momentum and positive outlook Netcall plc ( AIM : NET ) , the leading provider of intelligent automation and customer engagement software , today announces its unaudited interim results for the six months ended 31 December 2020 . Financial highlights Revenue up 9 % to £ 13.4m ( H1 - FY 20 : £ 12.3m ) Cloud services annual contract value ( ¹ ) ( ACV ' ) at 31 December 2020 up 25 % to £ 8.4m ( H1 FY 20 : £ 6.7m ) Total ACV at 31 December 2020 up 7 % to £ 17.7m ( H1 - FY20 : £ 16.6m ) Adjusted EBITDA ( 2 ) up 39 % to £ 2.95m ( H1 - FY20 : £ 2.12m ) rofit before tax increased to £ 0.96m ( H1 - FY20 : £ 0.14m ) Adjusted basic earnings per share up 88 % to 0.90p ( H1 - FY 20 : 0.48p ) Cash generated from operations up 52 % to £ 2.39m ( H1 - FY 20 : £ 1.57m ) Group cash at 31 December 2020 was £ 12.9m more than offsetting borrowings of £ 6.8m Operational highlights Continued strong trading Significant cloud services growth from both Intelligent Automation and Customer Engagement offerings with an increasing number of customers using both solutions Strong revenue growth achieved in key market segments of financial services , healthcare and government , contributing to more than 85 % of total revenues Outlook Annual revenue run - rate from Intelligent Automation now exceeds £ 10m , representing more than 40 % of Group revenue and generating a positive contribution Recurring revenue from cloud and support contracts is 65 % of revenue ( H1 - FY20 : 64 % ) Released several new enhancements to the Liberty platform , including the addition of a Robotic Process Automation ( RPA ) solution Strong current trading and healthy sales pipeline Whilst mindful of the ongoing impact of the pandemic , the Board now believes that adjusted EBITDA for the full year will be ahead of its previous expectations Henrik Bang , Chief Executive , said : " Netcall enjoyed a strong first half year performance delivering solid revenue and profit growth despite the ongoing impact of Covid - 19 and traded comfortably in line with management expectations . We continued to experience robust demand from our main market segments of financial services ,