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N NETCALL 6 October 2021 NETCALL PLC ( " Netcall " , the " Company " or the " Group " ) Final Results for the Year Ended 30 June 2021 Cloud business driving revenue growth and enhanced profitability Netcall plc ( AIM : NET ) , a leading provider of intelligent automation and customer engagement software , today announces its audited results for the year ended 30 June 2021 . Financial Highlights Revenue up 8 % to £ 27.2m ( FY20 : £ 25.1m ) Cloud business revenue growth of 26 % to £ 8.3m ( FY 20 : £ 6.6m ) Total annual contract value ( ¹ ) ( ACV ) at 30 June 2021 up 10 % year over year to £ 18.5m ( 30 June 2020 : £ 16.8m ) Cloud services ACV at 30 June 2021 up 25 % year over year to £ 9.4m ( 30 June 2020 : £ 7.5m ) Adjusted EBITDA ( 2 ) up 21 % to £ 5.34m ( FY20 : £ 4.41m ) . Profit before tax up 98 % to £ 0.99m ( FY 20 : £ 0.50m ) Group cash at 30 June 2021 was £ 14.5m ( FY 20 : £ 12.7m ) more than offsetting borrowings of £ 6.86m ( FY 20 : £ 6.75m ) Final ordinary dividend of 0.37p proposed , an increase of 48 % ( FY 20 : 0.25p ) Operational Highlights Significant cloud business growth , with cloud contracts now contributing over half of total ACV providing improved visibility of future revenues New customer wins from various verticals including Financial Services , Utilities , Healthcare and Public Sectors Cloud net retention rate ( 3 ) increased to 116 % ( FY 20 : 113 % ) Continued cross - selling success with 22 % total ACV from customers who have purchased both Intelligent Automation and Customer Engagement solutions Increased momentum in existing customer migrations from on - premise to cloud solutions Annual revenue run - rate from Intelligent Automation now exceeds £ 10.8m , representing 40 % of Group revenue Ongoing platform innovation with new products launched , including Al - powered robotic process automation , providing customers with increasingly powerful automation capabilities Greenhouse Gas emissions ( 4 ) reduced by 31 % over the year and on track be carbon neutral for Scope 1 and 2 emissions by end of 2022 and Scope 3 net zero by end of 2026