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Half Yearly Financial Report 26 November 2020 Interim results for the six months to 30 September 2020 Resilient financials , strong operational performance , continued investment Investment and performance culture delivers strong operational performance : Industry leaders in environmental performance with 4 * EPA accreditation from the Environment Agency . ● ● ● ● ● ● Financially resilient results and strong liquidity : Group turnover of £ 888 million² in line with expectations , down £ 22 million ( 2.5 % ) , including £ 33 million as a result of consumption , largely driven by COVID - 19 related decrease in metered revenue . Ofwat regulatory model allows us to recover this revenue in two years . ● SEVERN TRENT ● On track for full year ODI reward of at least £ 25 million¹ driven by record performance in reducing environmental pollutions and customer blockages while delivering a strong start to ambitious biodiversity plans . ● Continued customer focus with improving UK Customer Satisfaction Index scores with both customer complaints and customer experience measures on track for ODI reward in year one . Improving water performance across key customer measures such as leakage , water quality and speed of response , delivering forecasted positive net outcome on water for the year . Balanced performance across Water , Waste and Environment with c.80 % of measures in positive territory . Capital investment set to exceed £ 500 million for the year including accelerated activity on strategic renewable projects . Group underlying PBIT³ of £ 226 million , down £ 61 million ( 21.2 % ) and Group reported PBIT of £ 225 million , down £ 61 million ( 21.3 % ) , both impacted by reduced revenue , increased bad debt provisioning for COVID - 19 , higher depreciation and timing of property profits . Effective interest cost reduced by a further 40 bps to 3.3 % , from 3.7 % at the full year . Strong financial resilience following sustainable bond issue £ 300 million and one year extension of our RCF - £ 890 million of undrawn facilities . Supporting our people and our communities : Continued support for colleagues , ensuring our essential services are maintained while looking after physical , mental and financial well - being . £ 13 million provided to support customers in financial need , £ 2 million donated to local Underlying basic EPS5 of 51.3 pence ( down 25.4 % ) and basic EPS of 42.7 pence ( down 30.8 % ) , reflecting lower PBIT . Interim dividend of 40.63 pence , in line with policy confirmed at the full year . organisations to help communities through the pandemic and over £ 1 million of funding allocated through the Severn Trent Community Fund to 67 key projects in our region . Accelerated payments to our supply chain helping 705 small and medium - sized enterprises in our region with crucial cash flow . Playing our part for employment in region with no furloughing or redundancies , while welcoming apprentices and graduates to begin their careers . Embracing the Government Kickstart Scheme with ambitious plans to support 500 16 to 24 year olds into employment with paid work experience and skills development from January 2021 . Footnotes : see definitions on page 2 of this RNS