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TESCO 3Q and Christmas Trading Statement 2020/21 A MARKET - LEADING CHRISTMAS PERFORMANCE UK & ROI UK ROI Booker Central Europe Group Retail Tesco Bank Group 19 weeks Sales £ m 18,182 14,696 1,013 2,473 1,464 19,646 261 19,908 3Q Total sales change ( constant rates ) 8.5 % 7.2 % 11.7 % 15.1 % 0.7 % 7.9 % ( 28.5 ) % 7.1 % LFL sales change 6.1 % 6.7 % 11.8 % 0.1 % 0.9 % 5.7 % n / a 5.7 % + - UK LFL SALES GROWTH UP 8.1 % Christmas Trading = Total sales change ( constant rates ) 8.4 % 8.4 % 12.4 % 6.7 % ( 4.0 ) % 7.3 % ( 25.7 ) % 6.8 % LFL sales change 6.3 % 8.1 % 12.7 % ( 8.3 ) % ( 4.2 ) % 5.4 % n / a 5.4 % 19 week period Total sales change ( constant rates ) 8.5 % 7.6 % 12.0 % 12.4 % ( 1.0 ) % 7.7 % ( 27.7 ) % 7.0 % LFL sales change 6.1 % 7.2 % 12.1 % ( 2.5 ) % ( 1.0 ) % 5.6 % n / a 5.6 % Ken Murphy , Chief Executive : " Our focus on looking after our customers , including delivering record availability , robust safety measures and great value has enabled us to maintain strong momentum through the Christmas period , outperforming the market every week . We delivered a record Christmas across all of our formats and channels . In response to unprecedented demand for online groceries , colleagues delivered over seven million orders containing more than 400 million individual items over the Christmas period . We're now supporting 786,000 vulnerable customers with priority access to online slots and , as lockdown measures continue , we'll keep doing everything we can to ensure everyone can safely get the food and essentials they need . Our colleagues went above and beyond , rising to every challenge in the most exceptional of circumstances and I thank every one of them for this . We're in great shape to keep delivering in 2021 and beyond . " Trading update ( 3Q : 13 weeks to 28 November 2020 ; Christmas Trading : 6 weeks to 9 January 2021 ) A strong UK sales performance was sustained into the third quarter with like - for - like growth of + 6.7 % , accelerating to + 8.1 % at Christmas following improved customer metrics across all areas . Our performance was market leading for every week of the Christmas period with our simple , great value offer and focus on safety resonating well with customers . Serving shoppers a little better every day UK sales grew across all formats , channels and categories . Online sales growth was particularly marked at over + 80 % which equates to nearly £ 1 billion extra sales over the 19 - week period . Order numbers after Christmas continued to grow , and we exceeded our all - time records for both home deliveries and click & collect last week . Our performance included the benefit of attracting nearly 100,000 new Delivery Saver subscribers taking the total to over 680,000 . Large store sales also grew strongly as customers favoured larger , less frequent shopping trips . UK sales performance over Christmas was driven by food including a + 14 % increase in sales of Finest * products as customers looked for more opportunities to treat themselves as part of their festive shop . We supported customers with timely promotions including our festive 5 vegetable offer , ' 3 for 2 ' party food and 25 % off 6+ bottles of wine . We catered for all diets with our largest ever festive range of free - from , vegan and vegetarian products . Sales of plant - based products increased strongly including growth of more than + 90 % in our Plant Chef range in the run up to Christmas . General merchandise sales grew by + 4 % driven by strong performance in toys , home and electrical items . We are committed to delivering great value at a time when our customers need us most . Since we launched Aldi Price Match in March , our value perception has increased by +450 basis points and we are now the most competitive we have been against the entire market in nearly a decade . Following the launch of Clubcard Prices in September , Clubcard penetration has increased by + 10 % pts to over 80 % of sales in Large stores and the Clubcard app has nearly two million more active users . We continue to strengthen our overall relative price position and are gaining customers from all key competitors . Our response to COVID - 19 continues to be guided by doing the right thing for all our stakeholders . In the period , we thanked front - line colleagues with a 10 % Christmas bonus , shielded our extremely clinically vulnerable colleagues and welcomed nearly 35,000 additional temporary colleagues . We've continued to support our communities , in total providing more than £ 60m in support to help charities feed people in need during the pandemic . We were also delighted to achieve our UK target of removing one billion pieces of plastic from products