Dear investors and analysts, and media friends and friends from capital market. Good morning, everyone. Welcome to join us in the 2022 year results and announcement of Ping An Healthcare and Technology Company Limited. I'm the host of this meeting, Huang Yuxing. First of all, please allow me to share with you the leaders are now joining us in today's meeting. They are Mr. Fang Weihao, Chairman of the Board of Directors and Chief Executive Officer. Mr. Wu Jun, President of Ping An Healthcare and Technology Company Limited. Ms. Zang Luoqi, Senior Vice President and Chief Financial Officer of the Ping An Healthcare and Technology Company Limited. In today's meeting, there are two sessions. In the first part, Mr. Fang Weihao will introduce the overall business situation and performance highlights of the company. After that, Mr. Wu Jun will share successful cases of business development for us. Finally, Ms. Zang Luoqi will give a review of the company's performance for the full year of 2022 as well as the achievements. In the second part, our management team will take your questions. By that time, please put hands up and if you want to ask questions. Investors and analysts that are online, please press the star key to ask your questions. Now I would like to read the announcement. Apart from a historical statement, this conference includes some forward-looking statements and all the forecast and all those and are going to happen, but not limited to the business plans as well as other parts. All those are forward-looking statements. All those and are unclear informations and maybe included, and this includes some purpose and plans and possibilities and, sure, et cetera. Those words should be deemed as forward-looking statements. Participants please be noted that many of the factors cannot be controlled by the company, and it may have an impact on the performance of the company in the coming years. The actual performance of the companies may vary from the forecast, and we should not be held responsible for any of the forward-looking statements in today's meeting. Now let us start the official session. Let's welcome the Chairman and the CEO of the company, Mr. Fang Weihao, to share with us the overall highlights of this year. Thank you, moderator. Dear investors and analysts and then the friends from the, on the market, capital market, and, thank you very much and for joining us. Good morning, everyone. Now I'm going to share with you the overall performance and highlights of our company in 2022. The year 2022 is the third year of an implementation of healthcare action strategy. At the same time, the national policies related to internet healthcare have been adjusted and explored. We can see that the national policies, is and being exploring and optimizing to meet the needs of the public in a better way and also promoting the health and development of the industry. With the continuous evolution of China's internet healthcare ecology and the changing needs of the industry, Ping An Health and will continue to uphold its value proposition of saving customers efforts, time, and money and deepening its business model of managed care plus family doctor membership. Plus and also the healthcare and services to provide users with professional, comprehensive, high-quality ones healthcare service. We can see that according to the third-party institution's prediction, the penetration rate of China's internet healthcare will increase from a 5.5% in 2021 to 25% in 2030. The overall market size will reach RMB 4.2 trillion, of which commercial insurance and enterprises are two major player source that Ping An Health is constantly exploring and also seeking synergies with Ping An group. These two players are the largest players in China's healthcare industry, in addition to medical insurance. Also those players are being encouraged by policies and notice issued by CBRC on the regulation of health management services for insurance company has raised the maximum percentage of the cost of health management service provided by insurance company from 12% of the net premium to 20%. This fully demonstrates the policy direction, and also demonstrate the trend for future development. Meanwhile, the corporate and awareness and demand for employee healthcare management is increasing. Corporate employees health management, and programs are penetrating from tier-one cities to lower-tier cities. Overall speaking, the potential healthcare management of an employees in China can reach RMB 3 trillion. Meanwhile, in terms of policy, we can see that in 2022, there is a continuation of the previous Direction of the country which has continue to strengthen its support, exploration and regulation of the internet health industry. Our company has an granted and Ping An Health has strong payer resources and powerful technology capabilities. We are also getting financial business development and support from Ping An Group through a wealth, through the quality medical health and resources management and a one-stop medical and health service and human-centric as well as the family doctor member models to help the users to manage their health throughout the circle. This is going to increase the comprehensive and financial business of Ping An Group and as well as the loyalty of our customers. In addition, the management and the model for the medical mode has increased and the capital utilizations for health management, strengthened the service experience of healthcare of its clients and improve the competitiveness in the market, further increase the scale of the AUM. We believe that there are two factors that to have a good management and healthcare model in China. One is a payer represent a payer resource, payer resources are representing the health sector. The second is the supplier side, providing the healthcare resources has an important part of this circle. We are very important part to provide service. In 2021 alone, the scale of Ping An Group's healthcare insurance and the business reached $140 billion. From the enterprise side, the number of employees covered by Ping An Group exceed in 500. By the end of the third quarter of 2022, Ping An Healthcare has nearly 228 million individual finance users. In terms of a supply side, Ping An health and care also cooperated with many channels of the Ping An Group. Online currently, we have exceeding 49,000 in internal and external doctor teams. While offline, we have covered over 10,000 hospitals and 224,000 pharmacies as well as exceeding 100,000 in a network of healthcare service providers. In addition, we are supported by Ping An Group and in terms of technology such as the leading medical data resources as well as the strong technical support from Ping An Group. Of course, we also paid great attention to our capability development in medical and technologies. We have been a leverage in AI and artificial algorithm developed by ourselves, the AI supporting diagnosis and treatment system. It includes four major sectors such as smart monitoring AI, diagnosis and treatment, reasonable drug usage, monitoring as well as healthcare safety monitoring. This has provided more support to doctors and also being very efficient to collect the patient's information. Empowered by Ping An Group's strong payer and technology resources, Ping An Health has defined a strategic panorama of 3 plus 1 plus 3. We insist on the 3 plus 1 plus 3 business model to continuously promote the implementation of our managed care strategy. Where the plus 3 represent payers integrated financial customers at S- end, corporate customers at the end, and individual customers at the end. We focus on the financial customer channel with high willingness to pay and high integrated potential. These two customer channels are unique payer resources for Ping An Group to empower Ping An Health. Also, they're also quality customer resources in a managed care market with strong medical needs and payment capacity. It is also a unique competitive advantage that differentiates the company from our peer companies in the market that rely on online traffic payers. The second one represents a family doctor membership system, which is the hub of Ping An Health business model. Taking traffic from different payers, assuming distribution linkage and follow-up responsibilities throughout the service process, and helping our company integrate resources on the supply side of healthcare. The family doctor team provides proactive and high-frequency health management for users and offers quality medical service with full tracking, acting as a convenient bridge between doctor plus patients. A feature that sets us, our company apart from other companies in the market. The last plus 3 represents the O2O, 3-2 network of Online, to-shop, to-home Enterprise. Through the family doctor membership system, it helps users effectively connect the breakpoints in online and offline services, provides users with a continuous and complete closed-loop service experience, establishes a medical plus health one-step service ecology, achieves full scene coverage rather than being limited to medical service scenarios. It strengthens the differentiation between our company and our market peers. The value proposition of saving trouble, time and money is the core of Ping An Health people-oriented healthcare management service. We provide proactive and continuous health management services to our customers to reduce their health risks, help them connect to quality and timely healthcare resources, and help them save trouble, time and money. We will present you with highlights of the company's performance in 2022 along the lines of our business model. These are our key operating numbers for 2022. As of December 31st, 2022, the company reached approximately 43 million annual paid subscribers over the past 12 months, compared to approximately 39 million as of the end of 2021. Year over year, the number of paid subscribers grew by approximately 10% in 2022, to specifically cover 34 million annual paid subscribers on F-side, up approximately 1 million from the end of June 2022, and approximately 3 million annual paid subscribers on the B-side, also up 1 million from the end of June 2022. Specifically, at end, Ping An Health continues to integrate into Ping An Group's comprehensive financial business scenario, providing warm services to Ping An Group's customers and users. As mentioned earlier, the state continues to encourage the exploration of commercial medical insurance. The 20th Party Congress report clearly states the need to promote multilevel medical security, orderly cost convergence, improve the medical system for major illnesses, implement direct settlement for medical treatment in different locations, establish a long-term care insurance system, and actively develop commercial medical insurance. In the healthcare industry, commercial insurance and other financial institutions are very unique payers. Normally speaking, in the business model, mainly individual customers, the payers of healthcare services are usually also the users of the service. Another model, mainly commercial insurance and financial institutions, ensures other financial institutions are the management payers, while the customers are the users of healthcare services, which makes insurance and financial institutions very willing to actively manage the efficiency of the use of healthcare resources and increase the actual value of healthcare resources. This quality healthcare service is also key to their customer acquisition and increase the value of financial services. On this page, Ping An Health continues to integrate into Ping An Group's financial business scenario, helping Ping An Group to build a financial with warm service during the reporting period. Through the combination of financial plus medical and health services, we continue to serve Ping An Group's users. Further implement the system of health navigator on the product side, create a membership model to operate on a tiered basis with users, and explore the integration of products such as insurance plus medical and insurance plus health, so that customers to perceive products and services with more warmth. On the channel side, the number of the paid F-side users has increased from RMB 33 million in the first half of 2022 to RMB 34 million in the whole year of 2022, which shows that we are deepening and strengthening the synergy with integrated financial side of the Ping An Group. On top of that, Ping An Group's 228 million personal financial users, the penetration rate of F-side paid users is approximately 15%, leaving more room for exploration and growth potential. The enterprise health management track is our core track for strategic focus and continuous efforts. The enterprise health management of employees is an important measure for enterprise to control related budget and improve employee satisfaction. Some large companies, they pay attention to increase efficiency of the management and to show the focus on health of their employee management. In terms of the payment willingness, they have improved their willingness. Once we have this kind of stable relationship and we will manage the cost, and the cost is not very high. In 2022, we strengthened our cooperation with corporate clients reached through Ping An Group's channels, focusing on developing medium and large companies with sufficient corporate health management budget and a strong payment capacity and willingness to pay. The product system of Together Health was formed through in-depth research and a digging into the management needs of corporate employee health. Establishment to major programs with our Medical Check Plus and Health Management Plus as the core, and creating a differentiated product service metrics with competitive advantages by combining and matching different service models. It further the standardize the needs of different companies and enables the promotion of products across all channels. In terms of channels, by the end of 2022, the cumulative number of companies served by the company reached 978, an increase of 458, while by the mid of 2022, the number of large and medium-sized companies served will be about 30,000. The penetration rate for these customers is only about 3%. There is a lot of room for continuous exploration. The room is big. At the same time, high quality service capabilities are further reflected in the maintenance of corporate customers' relationships with renewal rates reaching approximately 90% in 2022 for the large scale corporate customers with whom we have already established relationships. These large-scale corporate customers also contribute a greater strategic share of overall revenue. Further strengthening our exploration and collaboration with large-scale corporate customers is an important source of future revenue growth for us. In addition, in the 12 months of the reporting period, through these channels, the number of paid users we served on corporate site reached approximately 3 million. While this number compared to the 30,000 paid companies covering an employee rate penetration of 20%, and which can show that there is still much room for Ping An Health to explore group synergy and deepening of the channel done on the corporate side. In addition, the 3% corporate customer penetration rate compared to the 20% corporate coverage employee penetration rate further illustrates that the current paying corporate customers are large-scale corporate customers. In addition to the group's synergetic channels, the company is also actively strengthening our channel expansion capabilities on our own, and we have achieved excellent results in the promotion of independent expanded customer relationships during the reporting period. Ping An Health family doctor would like to provide a value health service. Like I mentioned, Ping An Health family doctor membership is the pivot of Ping An Health business model, which is positioning of doctor plus health navigator plus account manager. We built our own team of doctors to provide users with continuous medical and health services online and offline. During our reporting time, the company continued to upgrade the service capability of the family doctor team. On the 1 hand, strengthened proactive full chain health management by continuously tracking their risk health indicators, thereby providing users with comprehensive and effective medical and health services, which was widely recognized by users. On the other hand, the service distributed capability and user management capability of the family doctor team have been further enhanced. By doing so, we're able to improve our ability. Through the family doctor membership system at the entrance and the navigator, we have achieved the integration of disease, chronic disease, elder care, health, and health through the 3-to-1 service network from shop to business to home. During the reporting time, the company further integrated both online and offline service resource network to create a one-stop service fulfillment system with the 19 professional centers in 9 specialties, with a cumulative total of over 49,000 internal external doctors and over 2,000 themed doctors. Meanwhile, we've achieved one-hour drug delivery in 215 cities with a cooperation of over 5,000 hospitals and 224,000 pharmacies. In terms of health management network, the company has partnered with over 100,000 healthcare service providers and over 2,000 medical checkups during the reporting period, covering approximately 300 cities nationwide. This concludes penetration of the company's overall operating position and business highlights for 2022. Next. First of all, we'd like to thank David Fang. Thank you for your sharing on the highlights. As we all know, starting from 2022, since we're strengthening and deepening our strategy and we have our practice. Now, we'd like to invite Mr. Wu Jun, President of Ping An Health, to showcase our exploration and achievements in the field of managed care through successful cases. Thank you, moderator. Hello. Next, I will share with you three excellent practical examples of Ping An Health during the reporting period, so that you can better understand our B-side business model. The first case we will show you is a case of our corporate employee management project with a central or state-owned enterprise, which is a corporate client of Ping An Group's pension insurance, and has strong employee health management data. We provide them with staff medical checkups, medical checkup report interpretation, active tracking by family doctors, online consultation, green channel for hospital appointments, and exclusive shopping mall platform services. Those are all services we offer to them, and we offer them one-stop service. Through a multi-theme and a multi-touchpoint approach, we're able to reach key people and thus enhance the active service and care for their employees, so that their staff can enjoy our medical and health services, and active search and care from health management to medical services in a one-stop manner. By the end of 2022, corporate employees have gradually deepened out their trust and adhesion to the products and services we provide through our employee health management program with companies, with revenue from corporate employee health programs exceeding $80 million and with a 30% conversion rate of their individual users paying. The second case we'd like to show you is our cooperation between us and the bank. This is our important direction. We'd like to deepen our synergy with financial markets. Well, we have a deep cooperation with the bank, and we provide them with service, including we offer them medical check, and also we offer them online diagnosis. We offer them high value-added service in one-stop experience. We offer warm service to this bank. In 2022, through the medical and health services we provided to this bank, we helped the bank's private banking division to add over RMB 30 billion in assets under management in just seven months, while the value of PM house was also fully recognized. By the end of 2022, we have 10,000 services, and we have 700 excellent cases. The last one I'd like to share with you is a blood glucose meter project. We cooperate with a leading research and development manufacturer. This project is a typical example of the close combination of smart hardware and health services as the public demand for efficient and intelligent health management continues to grow. The smart hardware industry and the medical and health industry are now actively exploring business cooperation models. By monitoring the medical and health data of smart hardware users, we can provide users with whole life medical and health management service. Monitoring the medical health data of smart hardware users to provide users with whole lifecycle medical health management service. However, some of smart hardware companies have low market awareness, and they do not have a deep enough understanding of the needs of high-threshold users. By doing so, our cooperation has started. As for users and who have used this blood and glucose meter through their family doctor, according to their needs, we have provided them with a service package to control their glucose. From simply interpreting their blood glucose results, to value-added services with this glucose monitoring device, chronic disease and patients have maintained their management blood glucose and have a better control of the glucose. This is a very good case, and that we have helped to help manage chronic patients with the smart hardwares and also with the monitoring of doctors that we have been successful in this case. That concludes my introduction. Thank you, Mr. Wu Jun, for your sharing. Now, I would like to hand over to Zang, the Chief Financial Officer, who will present the financial performance of the company in 2022. You have the floor. Thank you, moderator. Yes. Here Zang from the capital market. I'm Zang Luoqi. Hello, everyone. Now, I'm going to share with you the overall performance of Ping An Healthcare during the reporting period. In 2022, Ping An Healthcare Strategy 2.0 deepened. With the business models and of managed care for family doctor membership and O2O service have been quite successful. The payer side has deepened and the penetration and leveraging groups and resources, focusing on the development of our integrated financial channels and the corporate customer channels. For the overall year, the numbers of the paid subscribers were nearly 43 million and also with over 34 million paid subscribers for integrated finance on the F-side. 978 enterprises served on the B-side, with the annual payment paid subscribers of 3 million. Meanwhile, we have continuous to strengthen the family doctor membership and packages and penetrating deeper into the health management and of our subscribers and with a strong performance in the number of paid family doctor members. It has reached now over 7 million. We also have been followed up on those pieces and proactively. In terms of O2O services, we have expanded our online and offline service network and strengthened our nine specialties, expanded to nine specialized centers and penetrating over 5,000 hospitals and develop products and services together with over 100,000 service providers. In 2022, we, with the continuous improving of an operation, we have seen a good performance on the revenue growth rate and expanded. In terms of the revenue, our company business and our structure optimized. The company's revenue grew by 18% year-on-year in the second half of the year, while with the medical service segment performing well, the annual growth of 20.7% year-on-year. In terms of our gross profit and we have a focus now on those highly aligned with our company strategy. In terms of our gross profit and the whole year gross profit and margin has increased to 4%. Meanwhile, our company has continued to increase cost and reduce, increase efficiency and reduce costs and focus on the strategic resources and investment and optimize the efficiency of the labor force and expenditure. The total expenditures has been reduced by 20.8%. Also the sales and expenditures decreased to 6%. Due to those, and our factors, the net loss has been reduced by 50.3%. That is then RMB 610 million. Well, in terms of the revenues, our core medical service has increased to 41%. While also the gross profits has maintained a continuous growth for three half years. Or in terms of our gross profit, with the steady progress of our company strategies and also optimization of the product portfolios and the service sector healthcare service and sector, the gross profit increased to 36.2%, and the healthcare and gross profit margin increased to 4.3 percentage point reaching 21.1%. Well, in terms of the expense and the profit and loss, our company has continued to strengthen production control and optimize the allocation of the resources. On the sales and marketing expenses has been decreased by 6%, and sales and expenditures increased from 24% to 17.9%. The loss then for the past four half years has been reduced in every half year. The net loss has been reduced by 60.3% in 2022, decreased from RMB 1.54 billion to RMB 610 billion. In 2022 our company has received an MSCI ESG rating of A for the second consecutive year. Also we have made significant progress in carbon emission sectors. We have received over 10 awards in those areas. While developing and practice ESG systems, we have been truly integrated in the concept of ESG into product innovation and service and system building. We are also responding to the call for the rural revitalization, rely on our healthcare resources to facilitate and penetrating to lower tier areas, and improving the local medical health service, as well as the knowledges of citizens. We are developing a systems and to accelerate another medical science and the professional treatment to more people and then matching precisely the doctors resources with patients and improve accessibility of healthcare services. In terms of data privacy protections, we have also attached great importance to data security and privacy protection. We have passed the ISO/IEC 27001 and ISO/IEC 27701 privacy information management system certification. People first is a requirement of the new value by Ping An Health in 2022. We'll insist on people first, we will continue then to fulfill this commitment and providing high quality medical resources to meet the needs and of the public and improve the healthcare of all population. The above is the presentation of the financial data and relevant to company's annual results for 2022. Thank you very much. Thank you, Ms. Zang, for your introduction. Now let's start with the second session, Q&A. If you have any questions, please share. Please put your hands up, and you can also press star 1 to ask your questions. First of all, from [inaudible] Securities, Mr. Feng. I have two questions from the medical perspective. The first question is about policy. The o nline service, healthcare service for first and diagnose and the promotion has been promoted. In the past several years and months, I would like to ask for your opinions for the trends and forecast regarding this part. Secondly, about the company's business and the strategy. Just as being shared previously. Your company has focused a lot on the health management of the patients and also in B-end and S-end. What would be the landscape for these sectors? Thank you, Mr. Feng, for your question. Let's welcome Mr. Fang, CEO of the company, to take your question. Thank you for your question. I would like to answer the first one. This is a frequently asked question by investors and the media friends. Yes, for the first visit... It is actually quite complex for the disease spectrum and diagnosis. We are not to provide some of the first visit service. However, it's not possible to cover all patients. It is easy to treat those normal or ordinary symptoms, however, if face-to-face diagnosis is needed, It is difficult to be provided by online service. We are being cautious to open this online service. It's an inevitable trend. It is undeniable that we all see online healthcare service is very convenient and also helping us to reduce the crowds in the offline hospitals. 100 to 1,000 times of a first visit and the mistake is 1.1%. No. It is 1.1 out of 100,000 visits. It has been reduced, continuously reduced over the years, and it played an active role. Meanwhile, some of the services need to be more standardized and regulated. I believe in the, in the future, this business model would be further standardized, and white list and black name list would be developed gradually. We also hope to gradually have access to more of those service Online. Secondly, medical reimbursement list. Especially due to the situation of the past several years in China, we can see the internet healthcare service and as well as its connection with medical reimbursement schemes. The government is very supportive for those business. Of course, we believe it is a long-term trend on those medical health cares and online would be connected with reimbursement and a scheme so that can balance the resources and to treat those ordinary or frequently seen symptoms of patients in an easier way. This leads to a quick expenditures of the healthcare and reimbursement, as well as other issues. I believe all of them can be addressed by new technology. Internet hospital is also hospital, and of course, they need to be qualified, and also they need to be monetized, monitored and supervised. I think all those problems can be solved. Several days ago, we have our CPPCC and National People's Congress. I'm wondering whether you noticed or not. Well, for our national healthcare insurance bureau, it's not allowed the ownership to make sure whether the medical reimbursement can occur or not. Which means for the local medical healthcare bureau, they cannot claim that this cannot be as a medical reimbursement. I think this is quite clear from our government. Our government has a very open attitude for Ping An Health. I do believe in the past few years, we have accumulated our experience, and of course, we have our regulatory and also no matter for the online diagnosis and treatment, we comply with our national laws. We have a very good customer satisfaction. We have been invested a lot. I do believe in the future, when that happens for the Ping An Health, we are very well prepared for that. We are a leading company will be benefit from that. Second question. The second question is about B-side. We have our major strategy, how we provide service for a company health management, and we've seen its potential. For this question, we are very active because for our Ping An Health in past year, the first year, this is the second year, and in the future, we will stick to this direction. We will offer our service for our corporate customers. According to our statistics, it's around RMB 3 trillion market scale. If you look at the numbers of the staff, and if you look at the scale of the companies, well, it's around 310 million. As you can see, this market is huge. What we think for the market, provide service for the corporate is at the very beginning. If you take a plane, of course, the plane will speed up before the plane take off. We're in this period of time. Of course, a lot of companies before, regular checkup, health checkup for their employees. Besides that, what kind of things we can offer? What kind of services we can offer for corporate employees? If I tell you for example, our staff, our employees, they have their health regular checkup. If you look at the checkup items for 20 years, those items are same. We need new things to be added into the regular checkups. For example, the heart check, the skin check, or, for example, the neck check or the lower back check. Compared with 20 years ago, I think we need more new services in the health check for our employees. Together, we work with Peking University, and we hope that we will add those new items. The last one is about competitive pattern. Like I mentioned, now we are at speed up period before we take off. We do not have a lot of competitors. What we can see is, in a more concrete direction or area, take health check, for example, and maybe we can have some clinic in the companies, or we may give a workshop for the health information for the employees. Of course, we need to give a consideration of maybe it's just for a certain area. We need to give consideration on the geological effect. We will provide quality one-stop service, and this is our advantage. Thank you. Thank you, Mr. Fang. Thank you for sharing. I'd like to remind you, for analyst and, if you would like to ask questions, please show me your hands. For people on phone, please call in to ask your questions. Now, we would like to hand the floor to Goldman Sachs, Justin, to ask your questions. Thank you. Justin from Goldman Sachs. I have two questions. The first question is, you mentioned for Ping An is looking for as pathway. Could you please show me what is your biggest challenge so far? Could you please give me some concrete cases in Ping An Group? How do you find cooperation to solve all those challenges, overcome those challenges? The second question is B and F sides. Could you please share with us what is the overall situation? In the future, what is your growth journey? Could you please share with us your roles in the future? Thank you, Justin, for your question. Let me rephrase your question. In the ecosystem of Ping An Group, what are the benefits? For the F- side and the B- side, what is the future development trend? I believe President Wu Jun, CEO Wu Jun, would like to answer your questions. Thank you for your question. If you look at our strategic position of Ping An Group, for overall group, well, we have financial plus healthcare. It's a double wheel drive. Also we have a medical care system with Chinese characteristics. Ping An Health is flagship in the overall Ping An Group. Ping An Group would like to offer differentiated medical service to plus financial business so that we will have a good payment system. Well, if you look at our positioning, if you look at our healthcare block, we focus on Ping An Health. Secondly, you mentioned about strategic synergy. If you look at overall Ping An Group, we have payers, we have diversified products, we have technology resources as a support. Far, Ping An Health synergied with Ping An Group, which can be shown in the following three parts. The first one is payers. We have big commercial insurance, individual customers, corporate customers, we cover companies, which lay a good foundation for us to acquire customers. Also we have a good resources. If you look at insurance customers and a corporate company staff, they have strong health needs, and they're willing to pay, and they have a strong payment capability. Compared with individual payers, corporate payers are in good advantage. Secondly is about product and service. We deepening our cooperation with financial scenarios by embedding our products, and we provide value-added services so that we're able to penetrate on companies. The second is our internet resources and technology support. For Ping An, we cover a very wide resources of health. If you look at overall group, we cover 10,000 hospitals, more than 1,000 top overseas healthcare institutions. Also we have Beijing Dasheng, Peking University healthcare resources. For our company, we will further integrate our excellent healthcare resources. Meanwhile, Ping An Group has a very strong technology. We have one of the largest databases globally. We cover 3,000 diseases, and we offer 1.2 million doctors with their assistant diagnosis to improve efficiency. The second question is, how to look at the payers at B-side and F-side, and what is about the future growth journey, growth trend when we have a good synergy between Ping An Health and Ping An Group? For some business with high synergy, take B-side and 5 payers, we can see increased numbers of B-side payers and F-side payers. We improve efficiency of how we use our money and budget. Take the B-side for example, we continue to penetrate companies, and we have more corporate payers by the end of 2022, for the companies like I mentioned is 978 companies compared with the top of 2022. The second half of 2022, we have see 299. In the past 12 months, if you look at the employees, there are more than 3 million employees to pay for their healthcare fees. As you can see, for the group, for the coverage rate and the penetration rate is only 3%-4%. There is a big room for us to increase the coverage rate for our customers. If you look at the healthcare awareness and the needs, you can see their awareness and the needs are increasing. They have a good habit, and also they are willing to pay for their healthcare fees. When we have a good synergy strategies, we also improve our services and products, meanwhile we improve the value of the products. According to our expectation, in the future, we can see more customers. Secondly, there is a big room for us to increase more F-side customers to increase their customer satisfaction rate. In the past 12 months, F-side payers are RMB 34 million, over RMB 34 million. If you look at its financial corporate, penetration rate is around 15%. There are big room for us to explore. In the future, Ping An Health will optimize our strategic channel and to improve our penetration rate. When we focus on high-value products, differentiated products, we will improve the quality of products, you can see a very high conversion rate. Also we're able to see more F-side payers. That is all from my side. Thank you. Mr. Wu Jun. Next question. If you have any question, please show me your hand if you're on site. Haitong Securities, Mr. He. Dear management, I am He from Haitong Securities. I think there is a hot trend for ChatGPT. For the Ping An Good Doctor, in terms of the healthcare system, what is your expectation? What is your forecast? For the AI application, in terms of internal use and external use, what is the future direction? Thank you, Mr. He. We'd like to invite CEO Mr. Fang to answer your question. Thank you. Ping An Health. Well, our company's name is Ping An Health and Technology. Since we established our company when we went public, well, as you can see, the technology is deeply rooted in our company. As you can see, we have a high percentage of intelligence application according to our own experience with the use AI to assist our doctors to diagnose our patients so that our doctors. At the same time, they're able to get more information and they can receive more patients. In the past few years, Ping An Health have been invested a lot in AI and intelligence service. For the online frequent scenario, and we have some grouping and we have some models and to have this kind of disease to group those diseases. Very quickly, our doctors are able to have a very correct diagnosis, so we're able to cover over 90% of our patients. Secondly, during our exploration on AI, by using AI, we're able to apply AI to help doctors to help our company to have four directions. First of all is assistant diagnosis. For assistant diagnosis... You know, it's quite new services based on the interaction between doctors and patients and their dialogue. Our AI will provide advices based on the patient's condition, disease. The AI may answer what kind of diseases. Of course, when the diseases are identified, then the drugs will be recommended. During this process, you can see by using AI, we're able to greatly improve the accuracy of the diagnosis of our doctors while improve the efficiency. Besides, our doctors are willing to use AI, and this rate is 90%. This is something we did in the past. Next, what we are going to do is rationale use of our drug. Also we have monitoring on the critical diseases. The fourth is our smart Healthcare safety system. By using AI, we're able to improve the accuracy of our doctor's diagnosis, and we're able to supervise and monitoring the compliance. Well, you have mentioned in the last November, it was very hot in the whole market. In last September, we did a trial, and we used AI to cover, what I mentioned, 10% of critical disease patients or critical problems we rarely see online. Well, in some departments like pediatric department, so we have reached a very good result. Well, also our doctors joined the whole treatment and diagnosis. Well, through online service center, we can further develop and standardize the service. This is also a supporting service that we can provide. Secondly, the role of a family doctor. Family doctors plays a role like, you know, a guide-guider and also a consultants. Some patients or some family members, they may feel different or feel uncomfortable. They can use the app just like ChatGPT to talk with the doctors online. What we are working on is how can we enable this online automatic service and to be more humanized. This is our next step in that. Thank you, Mr. Fang. Now let's ask and let's wait for the next question. Well, now I would like to hand it over to Eric from UBS. Thank you for taking my questions and Eric. I would like to ask, you know, company leaders, what your outlook to 2023's performance, and what will be the highlight of your business in this year? Thank you, Eric, for your question. I think this is a question that many people would like to ask. Now I would like to ask Mr. Fang to take the question. In 2022, this is the first year that we start our business on the F- end. In the next year, we will go continue to progress. We are trying to build up the boundaries and develop our advantages in this regard. Well, because the baseline numbers are low, so the growth is optimistic, but in terms of absolute value or the volumes, we can also expect an increase. 478.5 customers have been developed in the past year. This is not from scratch. It's because of the strong customer pools from Ping An Group, and it enable us to get connected with clients and make a deal quickly. I believe in those areas, this year, we can expect a further quick growth. We hope we can work together with the Ping An Group in terms of life insurance and property insurance, etc. Well, through the synergies with and Ping An Group's and clients, we can provide healthcare services for them. In the past several years and the penetration rate is around 15%, there's still a lot of room to improve. We are also working on it and to try and find out where are the potentials. We can provide the warmth, the heartfelt services for those clients. Meanwhile, there are also several areas that has a huge potential for future development. First of all, whether we can help insurance companies to develop membership and family membership and mechanism. Which will enable us to get a better customer acquisition. Once, so those are double membership, can help us to get more deals and also help our products to be differentiated. Secondly, this will also help us to control cost. If family doctors are the first ones to receive consultations from patients, it's not necessary that those patients need to go to hospital. Therefore, it also saves cost for insurance companies. There are many similar scenarios that now we can explore. In the expenditure account or the marketing or the claimant of the insurance and the company, we can leverage net resources and then to save cost in different aspects. In the interest of time, we would like to invite the last questions. Mr. Z hao from Huajing Securities. Thank you for taking my questions. I have a quick question for you. The first is the performance outlook for 2023 and also when can you make profit according to the existing models? Now let's welcome Ms. Zang, CFO, to take your questions. Thank you for your questions. When we can reach a break even and start to make profit, as well as our business pathway, the outlook into 2023, as well as, what are the areas that we will make more efforts. Those have been previously shared in the presentation as well. We have very clear development and pathways, business and are progressing steadily according to plan. We expected to provide satisfactory answers in the near future. We continue to optimize business structures and also gross margins have been quite high. We have put our efforts into those ones with high gross margin. Healthcare service and gross profit increase steady. As for those areas that requires a high investment and then also it's difficult to see returns in short term, we have taken different measures, like cooperating with the external partners such as the more business would be optimized and. We are continuously optimizing our business structures and also increasing gross profit. Meanwhile, in terms of B-side, the enterprises side, we continue to explore the enterprises market and improve our service. Currently, our business deployment has seen fruitful results, just like Mr. Fang has shared with us. The online healthcare service is very much differentiated by different players. It is in the beginning stage while also we are seeing accelerations in this area. We are optimize our structures and product portfolios according to market needs. We'll provide an service with more value for money for enterprise and employees. We are also trying to leverage our resources and the financial sector, our financial resources and plus the strong customer pools from enterprises side. The penetration rate can be increased and also the renewal rate and are also expected to increase. Meanwhile, regarding the financial performance and we need to take a look on the operation revenue and an expenditure. We'll continue to increase efficiency and reduce cost. Well, we have significantly improved on our operation for sales marketing expenditures. Our company has very clear strategies for development. This development pathway are strongly supported by our management team. We're very optimistic about the future. Thank you very much for the questions and answers. In the interest of time, we are going to conclude here. You can contact us with through different channels. Thank you very much for joining us in today's meeting.