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2 Cautionary Statements Regarding Forward-looking Statements This presentation is provided by Ping An Healthcare and Technology Company Limited (hereinafter referred to as the “Company”). To the extent any statements made in this report contain information that is not historical, these statements are essentially forward-looking. These forward-looking statements include but are not limited to projections, targets, estimates and business plans that the Company expects or anticipates will or may occur in the future. These forward-looking statements are subject to known and unknown risks and uncertainties that may be general or specific. Certain statements, such as those containing the words or phrases “potential”, “estimates”, “expects”, “anticipates”, “objective”, “intends”, “plans”, “believes”, “will”, “may”, “should”, and similar expressions or variations on such expressions may be considered forward-looking statements. Readers should be cautioned that a variety of factors, many of which are beyond the Company’s control, affect the performance, operations and results of the Company, and could cause actual results to differ materially from the expectations expressed in any of the Company’s forward-looking statements. These factors include, but are not limited to, exchange rate fluctuations, market shares, industry competition, environmental risks, changes in legal, financial and regulatory frameworks, international economic and financial market conditions and other risks and factors beyond our control. These and other factors should be considered carefully and readers should not place undue reliance on the Company’s forward-looking statements. In addition, the Company undertakes no obligation to publicly update or revise any forward-looking statement that is contained in this report as a result of new information, future events or otherwise. None of the Company, or any of its employees or affiliates is responsible for, or is making, any representations concerning the future performance of the Company.
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3 Contents Strategic Business Overview Financial Performance 01 02
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4 Strategic Overview: Advancing the Strategy to Build a Managed Care Model with Chinese Characteristics in Collaboration with Ping An Group Payers “Four-Access” Services Ping An Group’s 4 medical databases1 Ping An Medical Master® + 5 vertical medical models Ping An’s medical AI product matrix Insurance + health and senior care membership Medical and health benefit services Corporate employee health management services Medical visit assistance Home-based senior care Workplace Clinics Note: 1. Including individual and corporate information, hospital and physician information, disease directories, and pharmaceutical and medical device information databases. “Worry-free, time-saving, and money-saving” Acting for payers and integrating providers to deliver the most cost-effective services Health checkups Value proposition Business models Technology enablement Commercial insurance Corporate health management Online In-hospital At-home Corporate “AI + Physician” services, etc. Testing/ medicine delivery Health lectures/ corporate activities, etc.
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5 Synergies: Deepening Synergies and Mutual Enablement with Ping An Group A large customer base 250 million+1 retail customers of the Group, along with tens of thousands of paying corporate clients for health and senior care services Medical ecosystem integration Abundant resources within Ping An Group’s health and senior care ecosystem, including offline premium medical networks such as PKU Healthcare AI enablement A robust technological foundation built on the Group’s 4 medical databases2, coupled with financial-grade information security and privacy protection Note: 1. The data is as of 31 March 2026, from Ping An Group’s Q1 2026 Results; 2. Including individual and corporate information, hospital and physician information, disease directories, and pharmaceutical and medical device information databases. Improving product competitiveness Helping enhance competitive differentiation of financial products by consistently upgrading medical, health, and senior care products and services Supporting finance businesses business in customer acquisition Supporting scenario-based marketing and customer acquisition for insurance and others via diverse, premium medical and health services Increasing customer retention/value Enhancing customer retention and value via diverse service touchpoints and refined operations As the core flagship of Ping An Group’s health and senior care ecosystem, the Company supports the Group in consistently advancing its “integrated finance + health and senior care” strategy, striving to build a managed care model with Chinese characteristics Enablement for the Company Support for Ping An Group
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6 No. of customers entitled to home-based senior care services Highlights: Enhanced Business Quality, Service Capabilities, and AI Enablement AI contribution to gross profit (%) Revenue from commercial insurance enablement + corporate health management No. of AI Doctor users during the Reporting Period No. of pharmacies with access to the “Ping An Health Pay” service through the proprietary direct payment system ~RMB2.3bn +14.0% YoY 7,700+ +73% YoY ~149K ~4.6% 9.7 mn+ No. of corporate clients (LTM) 310K+ Steady progress of core businesses Consistently upgraded service capabilities Continuous enhancement in technology enablement
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7 Commercial Insurance Enablement: Improving Integrated Finance Product Competitiveness Via an Enhanced “Insurance + Health care” Synergistic Model Focusing on upgrading medical, health, and senior care products and services to help insurers boost customer acquisition, retention, and value Expansion of enablement scenarios Innovation in product portfolio Conversion via proactive operations Notes: 1. The M3 policy conversion rate refers to the percentage of customers who, within 3 months of activating or utilizing the Company’s medical and health service products, purchase a new life insurance policy or increase coverage under an existing policy. 2. The increase in premium refers to the first year premium (“FYP”) per policy of all products with an abovementioned benefit purchased by customers entitled to the benefit divided by the FYP per policy of all such products purchased by customers not entitled, in respect of Ping An Life’s agency and community finance channels, which is the operating result of 1H 2026. Business models and achievements Highlights Insurance + health and senior care membership Integrating health and senior care benefits into policies to enhance competitive differentiation of insurance products and boost customer retention Diverse membership products Protection: An You Hu/An You Yi plans Wealth management: Medical Visit Access/Zhen Xiang Family Doctor/Yu Xiang Guo Yi/Si Dong Bao Jian Yi, etc. Pension savings: home-based senior care Medical and health benefit services Supporting scenario-based insurance marketing and customer acquisition via diverse, heartwarming services High-end medical services and resources: longevity medicine/genetic testing/cancer screening/fecal microbiota transplantation/cutting-edge therapies and advanced pharmaceuticals and medical devices, etc. Innovative medical and health products Conversion of high-value customers via proactive, tiered operations Ping An Life Insurance Ping An Health Insurance Ping An Property & Casualty Insurance Ping An Bank 9.7x Increase2 in FYP per new life policy of Ping An Home customers Up by 20%+ Conversion rate of M3 policies among life insurance customers using the Company’s medical and health services1
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8 “Insurance + Health and Senior Care” Membership System: Upgrading and Diversifying Membership Benefits via Tiered, Segmented Operations Enhancing insurance product competitiveness and customer acquisition by providing all-round, high-quality health and senior care services based on strict service qualifications Driving premium growth and customer value via a tiered membership system • Critical illness management services: end-to-end support including examination arrangement, multidisciplinary consultation, surgery arrangement assistance, and postoperative rehabilitation assistance • Full-process medical visit assistance: medical accompaniment, multidisciplinary consultation, specialty medicine access support, inpatient care, and rehabilitation assistance Flagship home-based “7 Benefits”1: • Medical and health services: full-cycle medical visit assistance before, during, and after medical treatment and 24/7 proactive health management services via integrated premium resources • Safety: the global emergency assistance services in collaboration with Ping An Group • Professional care: inpatient care/ home care/senior care institution recommendation Customers of protection products “An You Hu” critical illness insurance plan “An You Yi” critical illness insurance plan Total premiums • Access to global health care resources: support for online consultations with overseas experts, assistance with high-end medical services worldwide, and proactive medical visit assistance “Si Dong Bao Jian Yi” health plan • Integrated TCM and Western medicine plans: one-on-one consultations with TCM masters, customized health maintenance plans, offline follow-ups, and end-to-end management conducted by TCM practitioners and family doctors “Yu Xiang Guo Yi” health plan • One-stop family health management: dedicated family doctors, audio/video consultations, chronic disease management, early screening, and at- home testing Zhen Xiang Family Doctor 2.0 • Health management: early screening, testing, and so on Medical Visit Access Wealth management insurance customers Pension insurance customers “Ping An Home” Note: 1. The “7 Benefits” are: sleep management, nutrition management, functional improvement, comorbidity management, medical visit guidance, global medical consultation and drug sourcing, and smart guard. Value enablement Upgrade Upgrade New
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9 Corporate Health Management: Enhanced Corporate Client Acquisition, Service Quality, Service System, and Conversion via Operations Enhanced product capabilities and services/operations increased corporate client satisfaction and retention Further improving the service system Promoting conversion via operations Online precision/closed-loop operations Precise matching of products and services via proactive family doctor health management Promoting conversion via corporate activities Corporate health service specialists and “Ping An Circle” offline service network/corporate activities to drive offline- to-online conversion Advancing corporate client acquisition in collaboration with Ping An Group Collaborating with Ping An Group on client acquisition Ping An P&C/Ping An Annuity/Ping An Health Insurance/Ping An Bank... Diversifying services and improving quality Exclusive services and benefits Enterprise-specific solutions Integrating third-party platforms Expansion of product and service offerings Better fulfillment capabilities For enterprises Workplace Clinics/corporate activities/health screening… For employees Health checkups/chronic disease management/medical visit assistance/consultation with renowned doctors/convenient medicine purchase... RMB1.79 bn+ Corporate health management GMV 7,700+ No. of corporate clients (LTM) +73% YoY Business models and achievements Highlights
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10 Optimizing the closed-loop evaluation of “standardization — central procurement — supervision” to strengthen the provider management system and consistently improve service quality and experience Ping An Group’s insurance, banking and other apps 3,700+1 contracted expert doctors ~149K pharmacies directly connected with Ping An Health Pay 310K+ customers entitled to home-based senior care services 140 cities covered by home- based senior care services Multiple benchmark cases of Workplace Clinics Sales and order conversion promoted via collaborations between pharmaceutical companies and enterprises “Four-Access” Service System: Improving Service Network and Quality via a Full-scenario, Multi-touchpoint, Closed-loop Model • Diverse offline medical visit assistance/health management services • Online-merge-offline one-stop experience: medicine purchase/medical visit experience featuring “no reimbursement needed, QR code payment” • Home-based senior care services: scenarios across medical services, safety, and care • Workplace Clinics: health monitoring/consultation and physiotherapy/health education • Corporate activities: diverse activities via collaborations between pharmaceutical companies and enterprises, such as interactive health events Growing user base and engaging users via a multi-tiered family doctor service system Service delivery “AI + Physician” services covered 100% of Ping An Group’s retail customers Service Closed-loop Traffic consolidation Note: 1. 3,216 Ping An Selected Hospitals, nearly 245K partner pharmacies, and 4,600+ partner health checkup service providers. In-hospital At-home Corporate Online
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11 Case—Growing Corporate Client Satisfaction and Retention via Enhanced Offline Services/Operations 500+ Ping An Circles comprising 10K+ partner outlets Significantly improved medicine purchase and payment experience Pharmacy network under Ping An Circle Ping An Health Pay Exclusive benefits Exclusive benefits at “Ping An Circle” key partner outlets: besides special offers, corporate employees can enjoy exclusive benefits for selected partner products Zero upfront payment and quick claims settlement: integration with chain pharmacies, corporate employees only need to present a “Ping An Health Pay” QR code for automatic settlement, eliminating the need for out-of-pocket payment 10K+ service outlets: leveraging an offline service network centered on corporate clients’ workplaces, the Company integrates nearby pharmacies and other health management service outlets within a three-kilometer radius to deliver exclusive services Tangible and easily accessible corporate health benefits Client’s core needs/pain points Employee health management limited to annual health checkups Insufficient offline support for day-to-day health needs Cumbersome and time-consuming reimbursement Multiple steps such as upfront payment/Fapiao issuance/claim review and approval/ reimbursement Ping An’s solutions
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12 • Personalized nutrition plan based on age, BMI, underlying conditions, and other relevant factors • Professional feedback on meals to help develop healthy dietary habits Case—Tailored, Dynamic Health Interventions via Integrated Online “Comorbidity Management” Medical and Health Services Chronic disease doctors Nutritionists Case managers Psychological counselors Rehabilitation therapists • Health management coordinators • Guidance on concomitant medications based on medical and medication records, taking multiple chronic conditions into account • Ongoing guidance to support adherence and monitor changes in key health indicators • Coordination and periodical adjustment of overall health management plans • Proactive counseling • Emotional support to ease the psychological burden on patients and their families • Personalized exercise program based on physical conditions and exercise tolerance • Daily reminders to record exercise activities and guidance on proper exercise techniques Personalized, proactive health management delivered by a dedicated “comorbidity management” service team, leading to meaningful improvements in key health indicators Total cholesterol Low-density lipoprotein cholesterol Fasting blood glucose After interventions: 5.08mmol/L 16.9% The normal level of below 5.2mmol/L, lowering cardiovascular risk After interventions: 2.72mmol/L 21.4% The normal level of below 3.4mmol/L, lowering atherosclerosis progression risk Reduced blood glucose fluctuations following intervention Improved glucose metabolism, lowering metabolic complications risk Note: 1. The above data represent case outcomes.
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13 Professional, personalized weight management, diet and fitness recommendations based on Lilly’s science-based programs support employees in healthy weight loss Case—An On-site Health Event Co-hosted with Lilly China The Company combined commercial insurance with corporate health management, extending the integrated “insurance + health care + pharmaceutical companies” model into workplaces Offline The Company’s medical service resources Lilly’s specialized weight management services Online Customized interactive health zones help employees understand their health through health challenges on interactive screens, motion-sensing games, smart health checks and so on Online health guidance Offline specialized activities Pilot an innovative model of “insurance + health care + pharmaceutical companies” Professional health advisers GPs/specialists
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14 AI: Differentiated, Proactive “AI + Physician” Services Application scenarios Models Closed-loop data Highlights AI Chronic Disease Manager AI Nutritionist AI Critical Illness Adviser AI Interpretation Expert AI TCM Doctor Proactive health management “Four-Access” services 24/7 services AI Personal Trainer for proactive health management Physician team collaboration Comorbidity management Medical knowledge Q&As Multi-modal medical recognition Multi-round conversations Assisted diagnosis and treatment recommendation Assisted medical documentation Individual and corporate information Hospital and physician information Disease directories Pharmaceutical and medical device 5 vertical large models in medical scenarios + large model Ping An Medical Master® Ping An Group’s 4 medical databases + Integration of insurance and other financial data Medically necessary care + lifelong health needs Proprietary large models + vertical models Closed-loop health care and insurance data AI Personal Trainer Upgrade ~90% Accuracy rate of complex disease1 diagnosis/treatment plans from MDT 9.7 mn+ AI Doctor users ~4.6% AI’s contribution to gross profit Note: 1. Covering breast cancer and gastric cancer.
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15 Contents Strategic Business Overview Financial Performance 01 02
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16 Financial Performance: Constantly Improved Revenue Mix and Business Quality Corporate health management revenue as a percentage of total revenue 28.7% +11.5 pps YoY Gross profit ~RMB960 mn +13.9% YoY Adjusted net profit ~RMB230 mn +37.7% YoY Revenue from commercial insurance enablement + corporate health management ~RMB2.30 bn +14.0% YoY Steady growth in core business Improved revenue mix Steady growth in gross profit Improved business quality
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17 Revenue/Gross Profit: Focusing on Core Business to Optimize Mix and Boost Gross Profit (in RMB million) Revenue (in RMB million) Gross profit Improved revenue quality and steadily growing gross margin driven by better business mix Constantly improved revenue mix Focusing on core business to improve business mix Corporate health management business grew by 65.1% YoY , withrevenue accounting for 28.7%, up 11.5 pps YoY Steadily growing gross profit 840 957 1H2025 1H2026 +13.9% 1,584 1,584 432 714 486 186 1H2025 1H2026 -0.7%2,502 2,484 Commercial insurance enablement Corporate health management Others Note: Figures may not match the calculation due to rounding.
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18 8.4% 10.5% 1H2025 1H2026 6.5% 5.8% 1H2025 1H2026 30.1% 31.9% 1H2025 1H2026 Expenses: Enhancing Operation and Service Capabilities, Scaling up AI Investment, and Strengthening Expense Control Note: Figures may not match the calculation due to rounding. The Company continues to make strategic investments, strengthen refined expense management, enhance operation and provider management capabilities, and shore up the “Four- Access” service system +1.8 pps YoY +2.1 pps +0.3 pps R&D expense ratio Consistently focusing on the development of core business and strengthening refined expense management Administrative expense ratio Selling & marketing expense ratio Strengthening operation/service capacity building to improve HQ-to-HQ service capabilities -0.6 pps Prioritizing support for AI capability development, with increasing AI enablement in the R&D process (excl. R&D) Slight increase in overall expense ratio 15.2% 15.5% 1H2025 1H2026
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19 165 227 1H2025 1H2026 87 165 1H2025 1H2026 Profit/Cash Flow: Business Growth Driven by Improved Business Mix and Quality (in RMB million) 3.5% 6.6% 6.6% 9.1% +37.7% Operating profit margin Adjusted net profit margin Profit from operation Adjusted net profit (in RMB million) Solid fundamentals supported by sustained positive operating cash flows in 1H 2026 Operating cash flows Business and profit growth driven by steady core business revenue growth, further optimized business mix, and improved business quality Improved business quality and profitability Healthy business growth +90.3% 64 25 1H2025 1H2026 Note: Figures may not match the calculation due to rounding.
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20 Sustainability: Innovating Health Care Industry Development under the ESG Philosophy Yicai & HealthInsight’s 2026 Outstanding Partner in Sustainable Healthcare Innovation – “Outstanding Healthcare + AI Innovation Partner” Award China Advertising Association’s Brand ESG Excellent Practice Case – “Yilu Jianxing” Series Activities ESG ratings ESG highlights • “AI + Physician” services cover 100% of Ping An Group’s retail customers. The AI Doctor users reached 9.7 mn+ in 1H 2026 Improving health care accessibility: building a smart medical and health service ecosystem via technology enablement Fulfilling social responsibilities: implementing medical, health, and senior care initiatives across diverse scenarios • For enterprises: organized 2,293 workplace health management events, reaching 1.75 mn+ employees • For rural areas: partnered with Ping An P&C to conduct 20+ public welfare activities supporting rural vitalization, covering 20+ provinces and 148 primary health care institutions across counties, towns, and villages • For sports events: provided on-site medical supply management and assistance for spectators at the “Jiangsu Football City League,” reaching approximately 120K attendees Adhering to a people-centered philosophy: providing authoritative guidance to enhance corporate sustainability • The Company jointly released the report “Investing in People”: A Study on Corporate Sustainable Development Indicator System with the Institute for Contemporary China Studies (Tsinghua University) and Wind ESG • The report establishes a quantifiable, comparable, and actionable benchmark for high-quality development, providing Chinese enterprises with an authoritative guide and roadmap to fulfill their social responsibilities and enhance organizational resilience ESG awards and honors Indices & ratings Results MSCI ESG Ratings Hang Seng Corporate Sustainability Index Series Grade of AA Grade of A-
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22 (in RMB million) Revenue 2,484 2,502 -0.7% Cost of sales (1,527) (1,662) -8.1% Gross profit 957 840 +13.9% Selling and marketing expenses (386) (381) +1.3% Administrative expenses (406) (372) +9.0% Including: R&D expenses (144) (162) -10.6% Net profit 220 135 +62.9% Net profit attributable to shareholders of the parent company 219 134 +63.5% Adjusted net profit 227 165 +37.7% Note: Figures may not match the calculation due to rounding. The YoY change figures are consistent with the results calculated in thousand yuan as presented in the statement. Appendix: Income Statement 1H 20251H 2026 YoY change