Interim report
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Firstsource Solutions Ltd 1st Floor, Athena Towers, Mindspace Malad, Goregaon (W), Mumbai – 400 063 India Tel: +91 (22) 6666 0888 | Fax: +91 (22) 6666 0887 | Web: www.firstsource.com (CIN: L64202MH2001PLC134147) 29th October 2026 To: National Stock Exchange of India Limited (Scrip Code: FSL) Exchange Plaza, Plot no. C/1, G Block, Bandra-Kurla Complex Bandra (East), Mumbai - 400 051 BSE Limited (Scrip Code: 532809) Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai - 400 001 Dear Madam/ Sir, Sub: Declaration of Audited Standalone and Consolidated financial results for the Quarter and Half Year ended 3 0th September 2026 (Q2 FY2026-27) and Outcome of the Board Meeting We wish to inform you that the Board of Directors of the Company at their meeting held today i.e. 29th October 2026, inter -alia approved the Audited Standalone and Consolidated Financial Results for the quarter and half year ended 30th September 2026, copies of which are enclosed herewith along with copies of Auditors' Reports thereon and a copy of Press R elease relating to the financial results. The Meeting commenced at 3:00 p.m. and concluded at 4.00 p.m. We request you to take the above on record and oblige. Thanking you, For Firstsource Solutions Limited Pooja Nambiar Company Secretary Encl.: A/a
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(₹ in millions, except per share data and per equity data) Year ended September 30 June 30 September 30 September 30 September 30 March 31 2026 2026 2025 2026 2025 2026 (Audited) (Audited) (Audited) (Audited) (Audited) (Audited) Income Revenue from operations 28,306.37 27,517.51 23,146.95 55,823.88 45,356.29 96,161.20 Other operating income, net (50.38) (268.75) (24.83) (319.13) (57.66) (597.26) Other income, net (17.94) 61.10 (12.86) 43.16 55.41 74.53 Total income 28,238.05 27,309.86 23,109.26 55,547.91 45,354.04 95,638.47 Expenses Employee benefits expense 15,785.69 15,315.67 13,617.67 31,101.36 26,824.68 55,902.91 Depreciation and amortization 1,184.05 1,146.36 1,095.56 2,330.41 2,068.03 4,340.89 Finance costs 509.93 517.54 427.60 1,027.47 861.97 1,814.66 Other expenses 7,764.88 7,420.02 5,744.20 15,184.90 11,242.84 24,099.24 Total expenses 25,244.55 24,399.59 20,885.03 49,644.14 40,997.52 86,157.70 Profit before exceptional items, share in net profit of associate and tax 2,993.50 2,910.27 2,224.23 5,903.77 4,356.52 9,480.77 Exceptional items, net expense/(income) - 716.86 (19.11) 716.86 (19.11) 982.34 Profit before tax and share in net profit of associate 2,993.50 2,193.41 2,243.34 5,186.91 4,375.63 8,498.43 Share in net profit of associate - - - - - - Profit before tax 2,993.50 2,193.41 2,243.34 5,186.91 4,375.63 8,498.43 Tax expense Current tax 631.18 509.41 473.70 1,140.59 957.63 1,868.81 Deferred tax 37.92 24.83 (25.49) 62.75 (70.38) (114.50) Profit after tax 2,324.40 1,659.17 1,795.13 3,983.57 3,488.38 6,744.12 Other comprehensive income, net of taxes 130.82 448.30 216.42 579.12 (996.23) (207.81) Total comprehensive income 2,455.22 2,107.47 2,011.55 4,562.69 2,492.15 6,536.31 Profit attributable to: Owners of the equity 2,328.23 1,659.18 1,795.15 3,987.41 3,488.47 6,744.25 Non - controlling interest (3.83) (0.01) (0.02) (3.84) (0.09) (0.13) 2,324.40 1,659.17 1,795.13 3,983.57 3,488.38 6,744.12 Total comprehensive income attributable to: Owners of the equity 2,458.97 2,107.67 2,011.47 4,566.64 2,492.18 6,536.32 Non - controlling interest (3.75) (0.20) 0.08 (3.95) (0.03) (0.01) 2,455.22 2,107.47 2,011.55 4,562.69 2,492.15 6,536.31 Paid-up equity share capital (Face value per share of ₹ 10) 6,969.91 6,969.91 6,969.91 6,969.91 6,969.91 6,969.91 Other Equity 36,875.39 Earning per share (₹) : (Face value per share of ₹ 10) -Basic 3.37 2.40 2.60 5.77 5.05 9.77 -Diluted 3.31 2.36 2.54 5.66 4.95 9.56 Notes to financial results : 2. Consolidated statement of cash flows is attached in Annexure I. (₹ in millions) Year ended September 30 June 30 September 30 September 30 September 30 March 31 2026 2026 2025 2026 2025 2026 Total income 9,291.84 8,940.47 6,850.37 18,232.31 13,792.46 29,244.95 Profit before tax and after exceptional items 2,626.91 2,665.51 1,177.83 5,292.42 2,841.78 5,432.32 1,994.14 2,067.91 980.45 4,062.05 2,332.63 4,321.03 Profit after tax and before other comprehensive income Particulars Firstsource Solutions Limited Quarter ended Quarter ended 1. The audited consolidated financial results for the quarter and six months ended September 30, 2026 have been approved by the Board of Directors at it s meeting held on October 29, 2026. The statutory auditors have expressed an unmodified audit opinion. The financial results presented above is extracted from the audited condensed inter im consolidated financial statements for the quarter and six months ended September 30, 2026. These condensed interim consolidated financial statements are prepared in accordance with the Indian Accou nting Standards 34 ('Ind AS 34') 'Interim Financial Reporting', as prescribed under Section 133 of the Companies Act, 2013 read with Rule 3 of the Companies (Indian Accounting Standards) Rule s, 2015 and relevant amendment rules issued thereunder. Six months ended Particulars CIN: L64202MH2001PLC134147 Registered office: 1st Floor, Athena Towers, Mindspace Malad, Malad West, Mumbai, Maharashtra, India, 400064 Tel: + 91 22 66660888, web: www.firstsource.com, email:complianceofficer@firstsource.com Six months ended 3. Standalone Information (Audited) AUDITED CONSOLIDATED FINANCIAL RESULTS FOR THE QUARTER AND SIX MONTHS ENDED SEPTEMBER 30, 2026 Page 1
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4. Statement of assets and liabilities (Audited) (₹ in millions) As at As at Particulars September 30 March 31 2026 2026 ASSETS Non-current assets Property, plant and equipment 3,473.96 3,103.46 Capital work-in-progress 59.08 299.20 Right-of-use assets 8,474.60 8,558.20 Goodwill on consolidation 43,087.65 42,655.34 Other Intangible assets 1,088.39 1,351.38 Intangible assets under development 232.77 - Financial assets Investments 692.56 657.73 Other financial assets 1,060.41 917.95 Deferred tax assets 3,782.98 3,910.41 Income tax assets (net) 1,033.38 895.81 Others non-current assets 1,840.37 3,227.97 Total non-current assets 64,826.15 65,577.45 Current assets Financial assets Investments 571.66 501.56 Trade receivables - Billed 15,596.31 13,093.86 - Unbilled 7,874.82 7,692.03 Cash and cash equivalents 3,518.26 2,585.84 Other balances with banks 72.65 106.88 Other financial assets 1,538.35 235.49 Other current assets 3,490.56 3,407.28 Total current assets 32,662.61 27,622.94 Total assets 97,488.76 93,200.39 EQUITY AND LIABILITIES Equity Equity share capital 6,969.91 6,969.91 Other equity 41,805.29 36,875.39 Total equity attributable to equity holders of the Company 48,775.20 43,845.30 Non - controlling interest - 3.95 Total equity 48,775.20 43,849.25 LIABILITIES Non-current liabilities Financial liabilities Long term borrowings - 1,896.70 Lease liabilities 7,027.82 7,315.37 Other financial liabilities 2,058.79 2,327.96 Provisions 1,152.00 1,139.50 Deferred tax liabilities 1,881.09 1,886.41 Total non-current liabilities 12,119.70 14,565.94 Current liabilities Financial liabilities Short-term and other borrowings 19,414.09 17,478.01 Trade payables 6,815.88 5,579.33 Lease liabilities 2,764.05 2,528.87 Other financial liabilities 4,631.79 6,469.49 Other current liabilities 1,701.49 1,404.61 Provisions 1,039.89 973.31 Provision for income tax (net) 226.67 351.58 Total current liabilities 36,593.86 34,785.20 Total equity and liabilities 97,488.76 93,200.39 AUDITED CONSOLIDATED FINANCIAL RESULTS FOR THE QUARTER AND SIX MONTHS ENDED SEPTEMBER 30, 2026 Firstsource Solutions Limited Page 2
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5. Segment Reporting - Consolidated audited (₹ in millions) Year ended September 30 June 30 September 30 September 30 September 30 March 31 2026 2026 2025 2026 2025 2026 (Audited) (Audited) (Audited) (Audited) (Audited) (Audited) Segment revenue a) Banking and Financial Services 10,047.02 9,137.76 7,678.87 19,184.78 14,903.76 31,128.21 b) Healthcare 8,952.50 9,080.49 7,766.15 18,032.99 15,184.58 32,090.70 c) Communication, Media and Technology 5,818.62 5,662.03 5,017.89 11,480.65 9,987.89 20,437.21 d) Diverse Industries 3,488.23 3,637.23 2,684.04 7,125.46 5,280.06 12,505.08 Total 28,306.37 27,517.51 23,146.95 55,823.88 45,356.29 96,161.20 Less: Inter-segment revenue - - - - - - Net segment revenue 28,306.37 27,517.51 23,146.95 55,823.88 45,356.29 96,161.20 Segment results before tax and finance costs a) Banking and Financial Services 1,947.63 2,030.14 1,469.58 3,977.77 2,968.60 6,094.93 b) Healthcare 1,324.52 1,015.88 1,037.24 2,340.40 1,942.93 4,281.07 c) Communication, Media and Technology 1,419.49 1,426.04 897.08 2,845.53 1,698.55 3,854.39 d) Diverse Industries 147.07 252.37 282.51 399.44 514.84 1,358.90 Total 4,838.71 4,724.43 3,686.41 9,563.14 7,124.92 15,589.29 i) Finance costs (509.93) (517.54) (427.60) (1,027.47) (861.97) (1,814.66) (1,335.28) (1,296.62) (1,034.58) (2,631.90) (1,906.43) (4,293.86) Profit before exceptional items, share in net profit of associate and tax 2,993.50 2,910.27 2,224.23 5,903.77 4,356.52 9,480.77 i) Exceptional items, net (expense)/income - (716.86) 19.11 (716.86) 19.11 (982.34) ii) Share in net profit of associate - - - - - - Profit before tax and other comprehensive income 2,993.50 2,193.41 2,243.34 5,186.91 4,375.63 8,498.43 Note on segment information Business segments By order of the Board For Firstsource Solutions Limited Mumbai, India Ritesh Mohan Idnani October 29, 2026 Managing Director and CEO Particulars Quarter ended ii) Other unallocable expenditure net of unallocable income Assets and liabilities used in the Group’s business are not directly i dentified to any of the operating segments, as these are used interchangeably between segments. Allocation of such assets and liabilities is not practicable and any forced allocation would not result in any m eaningful segregation. Hence assets and liab ilities have not been identified to any of the reportable segments by the Group. Six months ended Operating segments are defined as components of an enterprise for which discrete financial information is available that is evaluated regularly by t he Chief Operating Decision Maker (‘CODM’), in deciding how to allocate resources and in assessing performance. Operating segments are identified based on the internal organization at the Balanc e Sheet date. With the objective of internal financial reporting and decision making of the Group, the CODM has reviewed the manner in which the Group views the business risks and returns and monit ors its operations. Accordingly, the group has identified business segment which comprises of Banking and Financial Services, Healthcare, Communication, Media and Technology and Diverse Industries. Revenues and expenses directly attributable to the segments are reported under each reportable segment. The accounting principles used in the prepa ration of the segment information are consistently applied to record revenue and expenditure in individual business segments. Firstsource Solutions Limited AUDITED CONSOLIDATED FINANCIAL RESULTS FOR THE QUARTER AND SIX MONTHS ENDED SEPTEMBER 30, 2026 Page 3 RITESH M IDNANI Digitally signed by RITESH M IDNANI Date: 2026.10.29 16:04:52 +05'30'
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Consolidated Statement of cash flows (Audited) Annexure I (₹ in millions) September 30 September 30 2026 2025 5,186.91 4,375.63 2,330.41 2,068.03 77.05 69.57 (7.98) 22.01 143.87 (38.35) 1,027.47 861.97 (21.50) (15.28) (33.22) (28.73) 342.19 322.23 716.86 (19.11) 9,762.06 7,617.97 (2,762.29) (952.87) (137.59) (892.25) (490.24) 841.59 (3,390.12) (1,003.53) (1,403.07) (687.61) 4,968.87 5,926.83 (16,754.04) (14,149.29) 16,717.16 14,099.58 19.70 15.28 (1,045.47) (712.71) 54.76 209.69 (39.00) (3.50) 73.23 58.37 (27.71) (221.30) (514.09) (26.93) (1,515.46) (730.81) (199.97) (2,232.47) (1,029.08) (851.05) 17.47 (134.26) (1,319.22) (1,298.20) (2,530.80) (4,515.98) 922.61 680.04 2,585.84 1,542.12 9.81 32.74 3,518.26 2,254.90 Purchase of current investments Proceeds from sale of current investments Firstsource Solutions Limited Movement of treasury shares, net Repayment of lease liabilities Repayment of short term borrowings, net Net cash generated from operating activities (A) Interest paid on lease liabilities and others Cash flow from investing activities Cash and cash equivalents at the end of the period Net cash used in financing activities (C) Net increase in cash and cash equivalents (A+B+C) Cash and cash equivalents at the beginning of the period Net cash used in investing activities (B) Cash flow from financing activities Foreign exchange gain on translating Cash and cash equivalents Purchase of non-current investment Earmarked balances with banks Payment of contingent consideration towards acquisition Interest income received Purchase of property, plant and equipment Proceeds from sale of property, plant and equipment Investment in short term fixed deposits Operating cash flow before changes in working capital Income taxes paid (Gain)/loss on sale of property,plant and equipment,net Foreign exchange loss/(gain), net unrealized Finance costs Profit on sale / redemption of investments Interest income Exceptional items, net expense / (income) Employee stock compensation expense Six months ended Particulars Profit before tax Adjustments for Depreciation and amortization Allowance for expected credit loss, net Cash flow from operating activities Changes in working capital Increase in trade receivables Increase in loans and advances and other assets (Decrease)/increase in liabilities and provisions Net changes in working capital Page 4
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(₹ in millions, except per share data and per equity data) Year ended September 30 June 30 September 30 September 30 September 30 March 31 2026 2026 2025 2026 2025 2026 Particulars (Audited) (Audited) (Audited) (Audited) (Audited) (Audited) Income Revenue from operations 9,395.45 9,134.42 6,915.85 18,529.87 13,842.59 29,810.69 Other operating income, net (217.88) (343.53) (165.54) (561.41) (270.73) (982.21) Other income, net 114.27 149.58 100.06 263.85 220.60 416.47 Total income 9,291.84 8,940.47 6,850.37 18,232.31 13,792.46 29,244.95 Expenses Employee benefits expense 4,197.30 3,976.67 3,643.60 8,173.97 7,080.46 14,792.23 Depreciation and amortization 584.23 545.38 542.35 1,129.61 980.17 2,053.91 Finance costs 168.36 167.29 148.39 335.65 291.06 628.23 Other expenses 1,715.04 1,585.62 1,338.20 3,300.66 2,598.99 5,363.59 Total expenses 6,664.93 6,274.96 5,672.54 12,939.89 10,950.68 22,837.96 Profit before exceptional items and tax 2,626.91 2,665.51 1,177.83 5,292.42 2,841.78 6,406.99 Exceptional items, net - - - - - 974.67 Profit from ordinary activities before tax 2,626.91 2,665.51 1,177.83 5,292.42 2,841.78 5,432.32 Tax expense Current tax 490.64 477.72 208.43 968.36 499.16 976.74 Deferred tax 142.13 119.88 (11.05) 262.01 9.99 134.55 Profit after tax 1,994.14 2,067.91 980.45 4,062.05 2,332.63 4,321.03 Other comprehensive income, net of taxes (279.53) 450.02 (769.24) 170.49 (1,998.60) (3,459.48) Total comprehensive income 1,714.61 2,517.93 211.21 4,232.54 334.03 861.55 Paid-up equity share capital (Face value per share of ₹10) 6,969.91 6,969.91 6,969.91 6,969.91 6,969.91 6,969.91 Other equity 15,982.77 Earning per share (₹): (Face value per share of ₹10) -Basic 2.88 2.99 1.42 5.88 3.38 6.26 -Diluted 2.83 2.94 1.39 5.77 3.31 6.13 Notes to financial results : 1. The audited standalone financial results for the quarter ended and six months September 30, 2026 have been approved by the Board of Directors at its m eeting held on October 29, 2026. The statutory auditors have expressed an unmodified audit opinion. The financial results presented above is extracted from the audited con densed interim standalone financial statements for the quarter and six months ended September 30, 2026. These condensed interim standalone financial statements are prepared in accordance with the Indian Accounting Standards 34 ('Ind AS 34') 'Interim Financial Reporting', as prescribed under Section 133 of the Companies Act, 2013 read with Rule 3 of the Companies (Indian Accounting Standards) Rules, 2015 and relevant amendment rules issued thereunder. 2. As per Ind AS 108 - Operating Segment ('Ind AS 108'), if a financial report contains both consolidated financial statements of a parent that is within the scope of this Ind AS as well as the parent's separate financial statements, segment information is required only in the consolidated financial statements. Accordingly, i nformation required to be presented under Ind AS 108 - Operating Segment has been given in the consolidated financial results. 3. Standalone statement of cash flows is attached in Annexure I. Firstsource Solutions Limited Quarter ended AUDITED STANDALONE FINANCIAL RESULTS FOR THE QUARTER AND SIX MONTHS ENDED SEPTEMBER 30, 2026 CIN: L64202MH2001PLC134147 Registered office: 1st Floor, Athena Towers, Mindspace Malad, Malad West, Mumbai, Maharashtra, India, 400064 Tel: + 91 22 66660888 web: www.firstsource.com, email:complianceofficer@firstsource.com Six months ended Page 1
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4. Statement of Assets and liabilities (Audited) (₹ in millions) Particulars As at As at September 30 March 31 2026 2026 ASSETS Non-current assets Property, plant and equipment 1,840.43 1,485.17 Capital work-in-progress 58.94 290.80 Right-of-use assets 5,346.81 5,672.99 Goodwill 40.14 40.14 Other Intangible assets 163.63 195.92 Financial assets Investments 16,425.37 16,207.29 Other financial assets 678.27 679.72 Other non-current assets 40.77 40.26 Deferred tax assets (net) 3,504.26 3,796.31 Income tax assets (net) 747.79 754.43 Total non- current assets 28,846.41 29,163.03 Current assets Financial assets Investments - 116.46 Trade receivables - Billed 15,560.97 11,694.59 - Unbilled 276.23 298.61 Cash and cash equivalents 583.28 342.32 Other balances with banks 33.65 106.88 Other financial assets 49.47 56.60 Other current assets 1,615.80 1,141.69 Total current assets 18,119.40 13,757.15 Total assets 46,965.81 42,920.18 EQUITY AND LIABILITIES Equity Equity share capital 6,969.91 6,969.91 Other equity 20,574.97 15,982.77 Total equity 27,544.88 22,952.68 LIABILITIES Non-current liabilities Financial liabilities Lease liabilities 4,517.13 4,940.24 Other financial liabilities 2,010.89 2,256.40 Provisions for employee benefits 1,094.75 1,084.88 Total non-current liabilities 7,622.77 8,281.52 Current liabilities Financial liabilities Short-term borrowings 3,752.61 3,126.49 Trade payables 1,299.84 1,112.77 Lease liabilities 1,636.94 1,467.94 Other financial liabilities 4,239.83 5,319.51 Provisions for employee benefits 423.53 343.80 Other current liabilities 236.56 211.29 Provision for income tax (net) 208.85 104.18 Total current liabilities 11,798.16 11,685.98 Total equity and liabilities 46,965.81 42,920.18 By order of the Board For Firstsource Solutions Limited Mumbai, India Ritesh Mohan Idnani October 29, 2026 Managing Director and CEO Firstsource Solutions Limited AUDITED STANDALONE FINANCIAL RESULTS FOR THE QUARTER AND SIX MONTHS ENDED SEPTEMBER 30, 2026 Page 2 RITESH M IDNANI Digitally signed by RITESH M IDNANI Date: 2026.10.29 16:05:37 +05'30'
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Standalone Statement of cash flows (Audited) Annexure I (₹ in millions) September 30 September 30 2026 2025 Cash flow from operating activities Profit before tax 5,292.42 2,841.78 Adjustments for Depreciation and amortization 1,129.61 980.17 Allowance for expected credit loss, net - (0.16) Gain on sale of Property Plant and Equipment (7.08) (5.78) Foreign exchange (gain)/loss, net unrealised (36.35) 97.29 Finance costs 335.65 291.06 Interest income (11.38) (7.92) Profit on sale / redemption of investments (16.59) (18.16) Provision on diminution of value of Investment 10.12 - Employee stock compensation expense 80.17 93.14 Operating cash flow before changes in working capital 6,776.57 4,271.42 Changes in working capital Increase in trade receivables (3,844.00) (2,249.50) Increase in loans and advances and other assets (411.14) (126.50) (Increase) / Decrease in liabilities and provisions (571.36) 141.29 Net changes in working capital (4,826.50) (2,234.71) Income taxes paid (857.05) (348.94) Net cash generated from operating activities (A) 1,093.02 1,687.77 Cash flow from investing activities Purchase of current investments (15,424.38) (13,244.34) Proceeds from sale of current investments 15,557.43 13,292.17 Interest income received 11.38 7.92 Purchase of property plant and equipment (447.47) (289.82) Proceeds from sale of property plant and equipment 47.59 209.68 Earmarked funds placed with banks 73.23 58.37 Purchase of non-current investments (27.71) - Payment of contingent consideration towards acquisition (233.14) (26.93) Net cash (used in)/generated from investing activities (B) (443.07) 7.05 Cash flow from financing activities Proceeds from / (Repayment of) short term borrowings, net 633.90 (511.77) Interest paid on leased liabilities and other borrowings (332.92) (288.62) Movement of treasury shares, net 17.47 (134.26) Repayment of lease liabilities (727.43) (588.08) Net cash used in financing activities (C) (408.98) (1,522.73) Net increase in cash and cash equivalents at the end of the year (A+B+C) 240.97 172.09 Cash and cash equivalents at the beginning of the period 342.32 193.59 Foreign exchange (loss) / gain on translating cash and cash equivalents (0.01) 1.23 Cash and cash equivalents at the end of the period 583.28 366.91 Firstsource Solutions Limited Particulars Six months ended Page 3
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PRESS RELEASE © Firstsource Solutions Limited 1 Firstsource Solutions Reports Second Quarter Fiscal 2027 Results Revenue grew by 22% YoY; Tenth straight quarter of double-digit YoY revenue growth; Raises lower end of FY27 constant currency revenue growth guidance to 10.5%-13% Mumbai, October 29, 2026: Firstsource Solutions Limited (NSE: FSL, BSE: 532809), a global intelligence partner and an RP-Sanjiv Goenka Group company, reported its consolidated financial results for the quarter and half year ended September 30, 2026, according to IndAS. Financial highlights for Quarter ended September 30, 2026 • Revenues at ₹ 28,256 million (US$ 296 million), up 22.2% YoY • EBIT at ₹ 3,521 million or 12.5% of revenues, up 32.1% YoY • PAT at ₹ 2,328 million or 8.2% of revenue, up 29.7% YoY • Diluted EPS of ₹ 3.31 Financial highlights for Half Year ended September 30, 2026 • Revenues at ₹ 55,505 million (US$ 584 million), up 22.5% YoY • EBIT at ₹ 6,888 million or 12.4% of revenues, up 33.4% YoY • Adjusted PAT* at ₹ 4,551 million or 8.2% of revenue; and reported PAT at ₹ 3,987 million • Diluted EPS of ₹ 5.66 * Adjusted for exceptional charges of ₹ 563 million, net of tax, recognized in Q1FY27. Dr. Sanjiv Goenka, Chairman - RPSG Group and Firstsource Solutions, commented, “Firstsource’s first- half results, with twelve consecutive quarters of sequential growth and eight consecutive quarters of margin expansion, reflect the strength of its strategy and the discipline with which it is being executed. As AI reshapes our industry, the company is moving beyond traditional outsourcing to build a business around technology-led solutions, deep domain expertise and accountability for outcomes. Its twenty-five-year foundation is being translated into productized capabilities that can scale intelligence across complex business processes. This is how Firstsource is positioning itself for the next phase of growth, by strengthening its competitive advantage, deepening client relationships and building a business capable of delivering sustained, profitable growth.” Key Business Highlights: • Signed four large deals in Q2FY27 - the seventh consecutive quarter with four or more large deal wins - two of them from new logos. • Q2FY27 saw the addition of seventeen new logos – among the highest in any quarter . These included six strategic accounts. • Notable deal wins in Q2 included: o Expanded our relationship with a leading UK -based MVNO for customer experience services across multiple markets, including the transition of in-house operations to our offshore delivery center. o Selected by one of the top 10 healthcare payers in North America, an existing client, for claims processing services. o Expanded our relationship with a leading non-profit managed care organization in the US, across multiple health plan operations. o Selected by a leading UK and European bank for managed operations support services. This is a new logo for us. o Won a deal from a leading US-based student loan provider for legal and third-party collections services. This is also a new logo for us. o Won a large deal from a leading digital bank in the US for customer experience services. o Continued to expand our relationship with one of the largest communications and media companies in the UK for collections, customer retention, helpdesk and digital support services. • Closing headcount at the end of Q2FY27 stood at 39,937, a net increase of 3,062 during the quarter. Voluntary attrition rate was 28.4%#.
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PRESS RELEASE © Firstsource Solutions Limited 2 • In Q2FY27, Firstsource delivered broad -based progress across verticals. Banking and Financial Services added nine new logos, with strong demand across financial crime and compliance, intelligent operations and collections. Healthcare added four new logos, with continued client engagement across both payer and provider markets as clients shift toward AI -enabled, outcome -based models. Communications, Media & Technology added two new logos, supported by scope expansion and AI -led transformation initiatives. Diversified Industries added two new logos, with steady demand across Utilities and Retail. • Recognitions: o Featured in HFS’ Non -Linearity Index a s one of the leaders in the shift to Services -as-Software, and named first runner-up for Best ‘Services Eating Software’ at its inaugural Services-as-Software Awards. o Recognized by HFS as Horizon 3 - Market Leader for CX Services 2026. o Recognized as a Leader across Generative AI and Agentic AI services in the ISG Provider Lens ™ evaluations. o Placed in Top 15 Breakthrough Service & Software Provider Standouts – Global in ISG Index report. o Named among Great Place To Work’s Top 50 India’s Best Workplaces for Women 2026, for the second consecutive year. o Recognized with the Brandon Hall Gold Award for Best Development Program for Frontline Managers, Best Unique or Innovative L&D Program and Best Custom Content . Also received the Silver Award for Best Employee Engagement. o Ranked seventh among the Top 20 Best Firms for Data Scientists to Work For 2026 in India . #For employees in employment for more than 180 days FY27 outlook: For FY27, we are raising the lower end of our revenue growth guidance and now expect reven ue to grow in the range of 10.5% to 13% in constant currency terms. We see our FY27 EBIT margin in the 12.25% to 12.75% band. ___ About Firstsource Firstsource Solutions Limited, an RP -Sanjiv Goenka Group company (NSE: FSL, BSE: 532809), is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. Its inch -wide, mile -deep practitioners work collaboratively to reimagine business process management. With operations across the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia, Firstsource combines over twenty -five years of domain expertise with an agent -first delivery model to design, build, and operate intelligent enterprise operations. Through its Intelligence That Operates promise—powered by Kairos, the operating system that makes it real —the company unifies consulting, implementation, and operations into a single full -stack engagement and underwrites outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world’s most regulated industries. (www.firstsource.com) Media Contact Madhavi.Behl@firstsource.com Investors Contact Investor.Relations@firstsource.com
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Firstsource Solutions Ltd 1st Floor, Athena Towers, Mindspace Malad, Goregaon (W), Mumbai – 400 063 India Tel: +91 (22) 6666 0888 | Fax: +91 (22) 6666 0887 | Web: www.firstsource.com (CIN: L64202MH2001PLC134147) 29th October 2026 To: National Stock Exchange of India Limited (Scrip Code: FSL) Exchange Plaza, Plot no. C/1, G Block, Bandra-Kurla Complex Bandra (East), Mumbai - 400 051 BSE Limited (Scrip Code: 532809) Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai - 400 001 Sub: Declaration under Regulation 33 of the SEBI (Listing Obligations and Disclosures Requirements) Regulations 2015 read with SEBI Master Circular HO/49/14/14(7)2025-CFD-POD2/I/3762/2026 dated January 30, 2026 We hereby declare that as mentioned under the Independent Auditor’s Report dated 29th October 2026 for Standalone and Consolidated Financial Results respectively for the quarter and half year ended 30th September 2026 are with unmodified opinion. You are kindly requested to take the same on record and oblige. Thanking you, For Firstsource Solutions Limited Pooja Nambiar Company Secretary POOJA SURESH NAMBIAR Digitally signed by POOJA SURESH NAMBIAR