Slides
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1 Investor Presentation Q2 FY27
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2 information but makes no representation or warranty, express or implied, about its accuracy, completeness, fairness, or reasonableness. This Presentation may not include all material information. Any liability for the contents or omissions is expressly excluded. Some statements may discuss the Company’s market opportunity and business prospects as forward-looking statements, which are not guarantees of future performance and are subject to risks, uncertainties, and assumptions that are difficult to predict. These include economic Safe Harbour This presentation and the accompanying slides (“Presentation”) by Le Travenues Technology Limited (the “Company”) are for informational purposes only and do not constitute an offer, recommendation, or invitation to purchase or subscribe for any securities. They should not be relied upon for any contract or binding commitment. No securities offering will be made except through a statutory offering document with detailed information about the Company. The Company has prepared this Presentation based on reliable performance, industry competition, strategic Implementation, technological changes, revenue fluctuations, market preferences, and exposure to market risks. Actual results may differ materially from those expressed or implied. The Company assumes no obligation to update any forward-looking information. Any third-party forward-looking statements and projections included are not adopted by the Company, and it is not responsible for them.
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3 Effective 1st April 2026, the Company has changed the presentation currency denomination for its financial results from INR Millions to INR Crores. Accordingly, all figures in the current period, along with the comparative figures for previous periods have been presented in INR Crores to conform to the current period's presentation.
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4 Who we are Flights Hotels Trains Buses We are a technology company focused on empowering travellers to plan, book and manage their trips. Our Business :
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5 Our Journey 2007 – 2019 2020 – 2026
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6 Our vision is to become the most customer-centric travel company, by offering the best customer experience to our users. Vision
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7 Note: 1. For 3 months ended 30th September 2026 Dynamic AI-based Pricing for Value Added Services No Questions Asked Full Refunds Fully Flexible and Freely Reschedulable Upto 150% Assured Refund and Roadside Assistance Lock Fare Now, Pay Later Upto 3X Refund on Unconfirmed Waitlisted Train Tickets 30% Ancillary Attach Rate 1 Upto 3X Refund on Bus Tickets if canceled by bus operator We are in the “Peace of Mind” Business Other Value Added Services Food on Trains Airport Cabs Seat & In-flight Meals Visa Rejection Protection Visa Processing Travel Insurance Trip Delay Protection Smart Lock
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8 Average Refund Time1 Calls Answered Within 2 Minutes2 3h : 37m FY24 92% FY24 Total Queries solved by AI 43 Lakhs 97 % Q2 FY 27 3h : 32m Q2 FY 27 Q2 FY27 Chat Delivering the Best Customer Experience with AI Note: 1. Refund time includes cancellation processing time | 2. Calls (or callbacks requested) to our call center Providing Prompt Personalized Assistance Before, During & After the Trip 94% Percentage of Queries solved by AI Voice 82%
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9 Note: 1. Basis MAU & app downloads | 2. For 3 months ended 30th September 2026 | 3. For year ended 31st March 2026 | 4. As of 30th September 2026 MAU2 Deep penetration in Tier II / III2 Annual Passenger Segments Booked 3 Towns4 Annual Active Users3 Lifetime Registered Users 4 Lifetime Transacted Users 4 8.63 Cr 2400+ 14.21 Cr41.75 Cr 6.96 Cr 94% Repeat Transaction Rate3 86% 56.94 Cr India’s Largest Travel Platform 1
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10 65 Lakh+ Ratings across apps* India’s Top Rated Travel Apps * As of 30th September 2026 Among the highest rated travel apps in the world with a 4.9 Play Store Rating
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11 Deepen Customer Relationship & Monetize Bookings Identify & Solve Travel Utility Problems AI-Enhanced Customer Experience & Data Moats Upsell Value-Added Services to enhance Experience & Monetization Leverage Distribution to Cross-sell Flights, Trains, Buses, Hotels Build Trust & Grow among NBU Users Organically 6.96 Cr Train running /PNR status, Crowdsourced Info, Bus schedules, Flight tracking etc. Annual Active Users 1 Targeted cross-selling to expand share of wallet across our ecosystem ixigo Assured Flex, Abhi Assured, Alternate Travel Plan, Food on Train, etc. Highest rated app, fuelling word of mouth 56.94 Cr Note: 1. For the year ended 31st March 2026 | 2. As of 30th September 2026 The ixigo Flywheel Lifetime Transacted Users2
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12 5,304.47 320.96 124.86 23.58 33.53 GTV Revenue from Operations Contribution Margin Adjusted EBITDA PBT* (ex loss of associate, exceptional items & tax) 22% ▲ 13% ▲ 14% ▲ -17% ▼ 37% ▲* Q2 FY27 vs Q2 FY26 Key Performance Indicators Units FY24 FY25 FY26 6 M FY26 6 M FY27 Monthly Active Users Crore 7.68 8.20 8.30 8.22 8.59 Gross Transaction Value INR Crore 10,282.55 14,971.59 18,692.68 8,992.16 10,828.80 Revenue from Operations INR Crore 655.87 914.25 1,228.04 600.28 677.71 Gross Revenue INR Crore 831.85 1,191.32 1,630.31 783.20 912.71 EBITDA INR Crore 53.06 98.89 120.12 33.93 93.66 EBITDA % % 8% 11% 9% 6% 13% Key Performance Indicators EBITDA %= EBITDA/Total Income *Q2’FY26 EBITDA includes the one-off ESOP expense of INR 26.93 crore. PBT growth comparison is after excluding its impact in Q2’FY26 . H1 FY27 76.44 Cash Flow from Operations -17% ▼
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13 Management Commentary Q2 FY27 “In Q2 FY27, we delivered resilient growth with Quarterly GTV of ₹5,304 Crores, up 22% YoY, and Revenue from Operations of ₹321 Crores, up 13% YoY. Our PAT was an all-time high aided by our partial sale of stake in Freshbus. Flight and Bus led the quarter with GTV growth of 37% and 32% YoY respectively. From this quarter onwards, we are disclosing a new line of business of Hotels which grew GTV 2.6x YoY to ₹111 Crores with a gross take rate of more than 12%. We continue to invest in Hotels and AI as key drivers of our long-term growth. ”
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14 Note: 1. For Q2 FY27 REVENUE Our 3-Pronged AI Strategy AI optimized dynamic pricing for Peace of mind stack AI driven discounts, revenue management and ranking algorithms AI driven cross-sell and up-sell ixigo NEXT- AI Native re-imagination of the app experience TARA- Multi-modal, agentic and omnipresent AI that gets things done with hyper-personalization Inorganic investments in disruptive teams & startups DISRUPTION Disruption Revenue Efficiency Agentic AI enabled efficiency 82%¹ voice and 94%¹ chats resolved by autonomous AI agents Annualized Revenue/Employee ~2 Cr
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15 Traveller Context & Persona LLM / Voice models Real-time Supply Side Data Proprietary Data & Models The AI-Native Travel App ixigo NEXT Context-Aware, Pre-Emptive, Predictive, Hyper Personalized & Multimodal Travel Intelligence Layer 0 Traditional UX Foundations, Enhanced for AI-native interactions. Layer -1 Context-aware AI woven into the UX-aware of context, state, and intent. Layer +1 Adaptive and Interactive UX that morphs in context, surfacing ephemeral capabilities
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16 Hotels Our Suite Opportunity Hotel inventory of 70,000+ properties including 12,000 directly contracted properties across 1,100 towns Crossed 4.7 lakh room nights in Q2 FY27 with 86%+ bookings from captive users 12%+ gross take rate Highest among all lines of business Fastest growing line of business by GTV growth (+159% YoY)
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17 Other Announcements & Partnerships Launch partner for Apple Pay in India, Featured on App Store Now delivering at over 290 railway stations AI-powered Smart Lock to track & lock flight fares within a given budget In addition to buses, now powering train bookings on Uber Launched Women Zone booking features for solo women travellers + ixigo for work: Business travel, simplified
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18 ● International travel gains momentum Despite the headwinds in the Middle-East market, international travel continues to grow. Hanoi bookings doubled YoY; Bali, Colombo & Bangkok grew 70%+ YoY. ● Domestic flight supply remained constrained. However demand remained strong Goa bookings rose 50% YoY, with strong growth in Leh, Dehradun and Amritsar. ● Festive demand boosts train travel ixigo train searches grew 23% YoY and bookings rose 18% YoY for Dussehra-Diwali season ● North India leads train searches Routes from New Delhi to Kanpur, Lucknow, Allahabad, Patna and Varanasi ranked among the most searched. ● Nainital sees growth due to Hanuman Ansh’s popularity Bookings rose 60% YoY and searches grew 26% YoY in the JAS quarter. ● Railways expands festive capacity 100+ additional special train services announced for Durga Puja, Diwali and Chhath Puja. Despite some headwinds, early festive trends point to robust travel intent, led by international getaways, domestic destinations and rising rail demand. India On the Move Festive Travel Takes Off Source Company Data
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19 On Track to Become The Third-Largest Global Economy & World’s 4th Largest Domestic Travel market by 2030 Number of Households By Income / Discretionary Spend1 (% of total Households) 2018 2030 High 8Mn (3%)V High 29Mn (7%) Lower mid 97Mn (33%) Lower mid 132Mn (34%) Upper mid 61Mn (21%) Upper mid 168Mn (44%) Low 127Mn (43%) Low 57Mn (15%) Discretionary Spending Inflection Point at ~$4K GDP / Per Capita Source: S&P Global Market Intelligence, IMF, F&S Report 1. Discretionary spending, defined as spending on transport, recreation, and miscellaneous goods in a household (Source: F&S Report) Rising Per Capita Incomes Will Shift the Income Pyramid India Macroeconomic Outlook
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20Source: VIDEC’s India Travel Market Opportunity Study Year 2026 Indian Tourism & Transportation Size GTV (INR Bn) Robust Growth Expected in Indian Travel & Tourism Market in FY26-FY28 Air Hotels Rail Intercity Bus FY28(P) FY26 CAGR (FY26-28) 764 1571 543 5972 7353 706 875 1941 3478 11% 2855 OTA Market GTV (INR Bn) FY26 FY28(P) 905 1146 402 570130 163 174 280 16% 1703 2308 CAGR (FY26-28) 14% 11% 10% 7% 27% 19% 13% 12% Air Hotels Rail Intercity Bus
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21 Leading Travel Platform by Users 2nd Largest OTA by Revenue Note: 1.Basis MAU & app downloads | 2. VIDEC’s India Travel Market Opportunity Study - 2026 Fastest Growing2 & Gaining Market-Share 1 “One-stop” Multi-Brand Travel Ecosystem 2 1 2 2 2 3 2 New & Fastest Growing Line of Business
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22 Adjusted EBITDA (INR Cr) Gross Transaction Value (INR Cr) Revenue from Operations (INR Cr) Annual Active Users (Cr) Robust Long Term Growth Trajectory CAGR 47% CAGR 29% CAGR 49% CAGR (since FY21) 71%
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23 22% 11% Gross Transaction Value (INR Cr) MAUs and MTUs (Cr) Passenger Segments* (Cr) Annual Spend per Transacting User (INR) Consistent Growth in Transacting Users & Monetization 7% *including Room nights” in case of ”Hotel”
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24 Adjusted EBITDA (INR Cr) Revenue from Operations (INR Cr) Contribution Margin (INR Cr) Operating Cash Flow (INR Cr) Profitable Growth With Strong Cash Conversion -17% 13% -17% 14%
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25 Adjusted EBITDA (INR Cr) Revenue from Operations (INR Cr) Contribution Margin (INR Cr) Gross Transaction Value (INR Cr) Quarter on Quarter Trajectory
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26 47.23 36.66 35.68 39.55 43.14 34.08 -1.21 -0.71 149.14 128.11 82.66 89.39 81.04 65.44 8.10 1.29 Revenue Streams 2,255.45 2,140.15 2,184.30 1,592.39 752.65 571.92 111.34 43.04 GTV (INR Cr) Gross Take Rate Contribution Margin (INR Cr) Revenue From Operations (INR Cr) Train ▪ Agent Service Charges ▪ PG Charges ▪ VAS & Ads 5% 37% 32% 159% Flight ▪ Airline Commissions ▪ Convenience Fees ▪ VAS, Ancillaries & Ads ▪ Convenience Fees ▪ Operator Commissions ▪ SaaS, VAS & Ads Bus 2.90 2.72 0.26 0.24 0.77 0.60 0.05 0.01 Q2 FY27 vs. Q2 FY26 Passenger Segments* (in Cr) CM% Resilient Performance in Uncertain Times ▪ Hotel Commissions ▪ AdsHotel 6.54% 7.00% 11.26% 12.04% 32% 43% 53% -15% *Room nights in case of Hotel Segment 7% 8% 28% 295% 29% -10% 27% 16% -8% 24% 528%
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27 Revenue from Operations Contribution Margin*Gross Transaction Value Diversified & Evolving Business Mix - Q2 FY27 *Since Hotels has negative Contribution Margin, it has been excluded from the Contribution Margin Pie Chart for simpler representation
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28 INR Crores, unless otherwise stated FY26 FY25 FY24 Q2 FY 27 Q2 FY 26 Revenue from Operations 1,228.04 914.25 655.87 320.96 284.23 Other Income 47.31 18.02 9.22 22.08 5.17 Total Income 1,275.35 932.27 665.09 343.04 289.40 Expenses Employee benefits expense * 220.04 163.62 141.02 64.38 74.18 Finance costs 2.74 2.33 2.89 0.64 0.61 Depreciation and amortization expense 14.82 10.34 12.92 5.97 3.33 Other expenses 935.19 669.76 471.01 238.52 213.77 Total Expenses 1,172.79 846.05 627.84 309.51 291.89 Profit / (loss) before share of loss of an associate, exceptional items and tax 102.56 86.22 37.25 33.53 (2.49) Share of loss of an associate, net of tax (11.22) (9.10) (5.91) (2.49) (1.47) Profit / (loss) before exceptional items and tax 91.34 77.12 31.34 31.04 (3.96) Exceptional Items ** (2.80) 4.60 29.72 40.66 0.00 Profit / (loss) before tax 88.54 81.72 61.06 71.70 (3.96) Tax expense/ (income): Current tax 22.68 4.01 0.12 10.90 3.87 Deferred tax charge / (credit) (5.62) 17.46 (12.12) (2.62) (4.37) Total tax expense/ (income) 17.06 21.47 (12.00) 8.28 (0.50) Profit / (loss) for the period/year 71.48 60.25 73.06 63.42 (3.46) * Includes one-off ESOP expense of INR 26.93 crores in FY26 and Q2 FY26** Exceptional item of INR 40.66 crores in Q2 FY27, refer notes to results. Consolidated Summary Statement of Profit & Loss
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29 INR Crores unless otherwise stated FY26 FY25 FY24 Q2 FY 27 Q2 FY 26 Flight Passenger Segments 1.07 0.84 0.58 0.26 0.24 Flight GTV 7,514.58 5,650.70 3,527.00 2,184.30 1,592.39 Flight Gross Take Rate 8.96% 8.14% 8.17% 7.00% 9.38% Flight Segment Revenue 390.68 253.39 146.40 82.66 89.39 Flight Segment Results ( Contribution Margin)-A 160.29 115.45 70.99 35.68 39.55 Flight Contribution Margin % 41% 46% 48% 43% 44% Train Passenger Segments 10.41 9.60 7.74 2.90 2.72 Train GTV 8,337.83 7,410.46 5,568.53 2,255.45 2,140.15 Train Gross Take Rate 6.30% 6.04% 6.46% 6.54% 5.90% Train Segment Revenue 533.27 456.91 370.37 149.14 128.11 Train Segment Results ( Contribution Margin)-B 166.24 152.75 129.38 47.23 36.66 Train Contribution Margin % 31% 33% 35% 32% 29% Bus Passenger Segments 2.67 1.85 1.24 0.77 0.60 Bus GTV 2,620.75 1,801.19 1,174.81 752.65 571.92 Bus Gross Take Rate 11.99% 11.47% 11.05% 11.26% 11.55% Bus Segment Revenue 298.00 196.92 131.78 81.04 65.44 Bus Segment Results ( Contribution Margin)-C 153.16 129.80 87.05 43.14 34.08 Bus Contribution Margin % 51% 66% 66% 53% 52% Hotel Room Nights 0.06 0.05 0.01 Hotel GTV 218.62 111.34 43.04 Hotel Gross Take Rate 7.59% 12.04% 7.25% Hotel Segment Revenue 6.18 8.10 1.29 Hotel Segment Results ( Contribution Margin)-D -5.30 -1.21 -0.71 Hotel Contribution Margin % -86% -15% -55% Other Segment Results ( Contribution Margin)-E -0.09 3.35 6.43 0.02 0.00 Total Contribution Margin (A+B+C+D+E) 474.30 401.35 293.85 124.86 109.58 Contribution margin % 39% 44% 45% 39% 39% Segment Wise Operating and Financial Snapshot
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30* Employee Benefits Expenses in FY26 includes one-off ESOP expense of INR 26.93 crores Financial Summary - Contribution Margin to EBITDA INR Crores unless otherwise stated FY26 FY25 FY24 Q2 FY 27 Q2 FY 26 Total Contribution Margin 474.30 401.35 293.85 124.86 109.58 + Other Income 47.31 18.02 9.22 22.08 5.17 - Employee Benefits Expenses 220.04 163.62 141.02 64.38 74.18 - Technology and Related Costs 50.16 41.53 28.58 14.26 9.74 - Advertising & Branding 87.40 79.08 55.20 15.76 19.97 - Others ( G&A, Outsourcing and Misc. Expenses) 43.89 36.25 25.21 12.40 9.41 EBITDA 120.12 98.89 53.06 40.14 1.45 + ESOP Expense 48.14 13.91 11.47 5.52 32.20 - Other Income 47.31 18.02 9.22 22.08 5.17 Adjusted EBITDA 120.95 94.78 55.31 23.58 28.48
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31 Particulars (INR Crores) As at September 30, 2026 As at March 31, 2026 Assets Tangible and Intangible assets 115.31 83.33 Goodwill 498.69 444.48 Investment (Current & Non-current) 358.92 545.50 Other financial assets (Current & Non-current) 875.61 834.38 Non-current tax asset & Deferred tax assets 23.64 19.55 Trade receivables 76.65 46.68 Cash and Bank Balances 674.15 449.58 Current assets (Others) 103.24 117.81 Total assets 2,726.21 2,541.31 Equity and liabilities Equity share capital 44.11 43.82 Other equity 2,129.12 2,002.83 Non-controlling interests 8.49 1.25 Lease liabilities (Current & Non-current) 19.01 19.48 Other financial liabilities (Current & Non-current) 156.02 146.09 Borrowings 0.10 24.55 Provisions (Current & Non-current) 28.53 23.69 Trade payables 231.08 192.40 Deferred tax liabilities & Current tax liabilities 28.37 15.32 Contract liabilities & Other current liabilities 81.38 71.88 Total Equity and Liabilities 2,726.21 2,541.31 Balance Sheet Summary - H1 FY27 & FY26
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32 Cash Flow Summary - H1 FY27 and H1 FY26 Particulars (INR crores) For the period ended September 30, 2026 For the period ended September 30, 2025 Cash flows from operating activities Profit / (loss) before tax 115.86 22.37 Operating adjustments : Share of loss of an associate, net of tax 6.47 3.80 Depreciation and amortization 10.68 6.50 Exceptional Items (40.66) 0.00 Employee stock option scheme 10.39 38.02 Interest Income (33.96) (8.08) Working capital adjustments 33.80 38.81 Others (26.14) (9.87) Total operating adjustments (39.42) 69.18 Net cash flow from / (used in) operating activities 76.44 91.55 Net cash flow from / (used in) investing activities 232.20 (3.28) Net cash flow from / (used in) financing activities 10.72 (4.52) Net increase / (decrease) in cash and cash equivalents 319.36 83.75 Cash and cash equivalents at the beginning of the period 319.94 48.68 Effects of exchange rate changes on cash and cash equivalents 1.13 0.00 Cash & cash equivalents as at the end of the period (As reported) 640.43 132.43 Total Cash Balance (Including all Fixed Deposits, Mutual Funds etc., Net of Borrowings 1,831.71 428.50
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33 Becoming a One Stop Travel Solution Provider Train Bus Flight Hotels Business Travel T ours & Activities International Travel Food, Cab & Ancillaries Continue To Deepen Penetration & Enhance Our Offerings For Travellers Engage Existing Users To Return To Book Increase Volume Of Transactions & Frequency Of Engagement Acquire New Users & Build “Top Of Mind” Awareness Investments in Online & Offline brand building & branded distribution deals “Peace of Mind” Stack Products that offer innovative Value Added Services Introduce Newer Offerings Expand into SME / Corporate Travel & Tour Packages Improve Operating Leverage Through Investment In Deep Tech & AI Autonomous Operations Through Agentic AI Investments Expand monetization AI-based contextual cross-sell and up-sell Agentic AI experiences Hyper-personalized multimodal conversational capabilities AI-Native Products Increase Monetization Through Cross-selling And Up-selling
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34 Experienced Key Managerial Personnel Seasoned Board of Directors ● Ex- Amadeus ● MBA, INSEAD ● B.Tech, EEE, IIT Kanpur Mr. Aloke Bajpai Chairman, MD & Group CEO ● Ex- Amadeus ● B.Tech, CS, IIT Kanpur Mr. Rajnish Kumar Director & Group Co-CEO ● Ex-Interglobe Aviation, R Systems Intl. ● B.Com (H), FCS, LLB, MBA, FCG (UK), PGDCLCF (NLSIU, Bengaluru) Mr. Suresh Kumar Bhutani Group General Counsel, CS & Compliance Officer ● Co-founder, ConfirmTkt ● B. Tech, CS & Engineering from Sastra University Mr. Sripad Vaidya COO, ixigo Trains & ConfirmTkt Mr. Dinesh Kumar Kotha CEO, ixigo Trains & ConfirmTkt ● Co-founder, ConfirmTkt ● Ex-o9 Solutions ● B.Tech, NIT, Jamshedpur ● Ex CBO Sanford C. Bernstein ● MBA, IIM Ahmedabad ● B.Tech, IIT Delhi Mr. Saurabh Devendra Singh Group CFO Mr. Arun Seth Independent Director Mr. Rajesh Sawhney Independent Director Ms. Shuba Rao Mayya Independent Director Mr. Rahul Pandit Independent Director Mr. Mahendra Pratap Mall Independent Director ● Ex-Trustee of the Nasscom Foundation ● PGDM from IIM, Calcutta ● B. Tech (Electrical), IIT Kanpur ● Ex-ICICI, TCS ● 29+ years of banking & insurance experience ● B.Com, Associate member of ICAI ● Ex- CMD, IRCTC ● MDI Gurugram (Management) ● B.Sc., MA from University of Allahabad ● Ex-Hamstede Living Pvt Ltd, Ginger Hotels, Lemontree Hotels ● BA, University of Delhi, ● Diploma in Hotel Management ● Founder, GSF; Co-founder Innerchef,Ex-Reliance ● Master’s degree in management studies, University of Mumbai Mr. Frederic Lalonde Non-Executive Director ● Founder and CEO of Hopper, an airfare and hotel fare prediction mobile application Mr. Shailesh Lakhani Non-Executive Director ● MBA, Harvard University ● Bachelor’s degree, University of Waterloo
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35 Le Travenues Technology Limited (NSE: IXIGO, BSE: 544192) will host a conference call for analysts and investors on Monday, 19th October, 2026 at 04:15 pm (IST) following the announcement of financial results for Q2 FY27 Details of Conference call Date Time Duration Monday, October 19, 2026 04:15 PM IST 06:45 PM HK/SG 06:45 AM US (EDT) 1 Hour Registration Link Q2, FY2027 Conference Call Details
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36 Term Description Adjusted EBITDA Adjusted EBITDA is calculated as the profit for the period or year plus tax expense, finance cost, depreciation, amortization expenses, Employee Stock Option Scheme less other income, exceptional items, share of profit/loss of associate. Adjusted EBITDA Margin Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by revenue from operations Annual Active Users Annual Active Users refers to the number of unique devices (including, amongst others, laptops and mobile phones) which have recorded at least one visit to a page/ screen on our platforms in a given period/ year, cumulated across ixigo, ConfirmTkt and AbhiBus websites and apps Ancillary Attachment Rate Ancillary Attachment Rate refers to the number of ancillary transactions for ancillaries sold such as ixigo Assured, ixigo Assured Flex, Trip Guarantee, Price Lock, seats, meals, among others, across flights, trains and buses divided by the overall number of transactions Annual spend per Transacting user Annual Gross Transaction Value divided by Annual Transacting Users Annual Passenger Segments Annual Passenger segments refers to the total number of point-to-point passenger tickets booked between two cities, airports, train stations or bus stations, as applicable, whether or not such a ticket is part of a larger or longer itinerary. For example, a booking made with two passengers for a return flight consists of four passenger segments during a financial year. Glossary
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37 Glossary Term Description Contribution Margin Contribution Margin is defined as Segment revenue (net ticketing revenue plus other operating revenue) less direct expenses Contribution Margin (%) Contribution Margin (%) is defined as Contribution Margin (Segment results) divided by revenue from operations (Segment revenue). EBITDA % EBITDA as a percentage of total income Gross Revenue Gross revenue represents Revenue from operations plus discounts. Gross Take Rate Gross take rate refers to Gross Ticketing Revenue divided by Gross Transaction Value during the relevant period/ year Gross Transaction Value (GTV) Gross transaction value refers to the total amount paid (including taxes, fees and service charges, gross of all discounts) by users for the OTA services and products booked through us in the relevant period/ year Lifetime Downloads Total number of times our mobile applications- ixigo, Abhibus, and ConfirmTkt are downloaded on a mobile device from app stores or other distribution platforms since inception till the end of relevant period/ year. Lifetime Registered Users Lifetime Registered users refers to users who have provided their unique mobile number or email address, as applicable, on our platforms cumulated across ixigo, ConfirmTkt and AbhiBus website and apps since inception till the end of relevant period/ year.
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38 Term Description Lifetime Transacted Users Lifetime Transacted Users refers to the number of unique transacting users identified by user’s mobile number and/or email address, that have made at least one booking through us in the lifetime of our company on the OTA model, cumulated across ixigo, ConfirmTkt and AbhiBus website and apps Monthly Active Users (MAUs) Monthly active users is the number of unique devices (including, amongst others, laptops and mobile phones) which have recorded at least one visit in a month to a page/screen on our platforms cumulated across ixigo, ConfirmTkt and AbhiBus website and apps and cumulated for all months in the given period/ year, divided by the number of months in that period/ year Monthly Screen Views Total number of mobile app screen views or website page views across ixigo, ConfirmTkt and AbhiBus website and apps in a given period divided by the number of months in that period Monthly Transacting Users (MTUs) Monthly transacting users is the number of unique transacting users identified by users’ mobile number and/or e-mail address, as applicable, that have made at least one booking through us, in a given period/ year, divided by the number if months in that period/ year, cumulated across ixigo, ConfirmTkt and AbhiBus website & apps Glossary
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39 Term Description Passenger Segments Passenger segments refers to the total number of point-to-point passenger tickets booked between two cities, airports, train stations or bus stations, as applicable, whether or not such a ticket is part of a larger or longer itinerary. For example, a booking made with two passengers for a return flight consists of four passenger segments. Repeat Transaction Rate Room Nights Repeat transaction rate is calculated as percentage of transactions by repeat transacting users, identified by their unique mobile number and/ or email address, where a repeat transacting user is any user who has transacted through our OTA platforms at least once in the preceding 36 months Room nights refers to the total number of hotel room nights / days booked (net of cancellations) Tier II/III Penetration % of transactions booked through ixigo group’s OTA platforms where either an origin or destination was a non-Tier I city % Queries solved by AI chatbot All queries which were handled by chatbot without any human intervention divided by the overall chat queries % calls handled by AI Voicebot All calls handled by AI voicebot divided by the overall voice calls handled. Glossary
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40 For additional information please contact: +91 92668 66934 ir@ixigo.com Thank You This presentation includes AI-generated images. Any resemblance to actual persons, living or deceased, is purely coincidental.