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www.sonata-software.comINVESTOR PRESENTATION Q3 FY’26
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© Sonata Software Ltd., 2026. Confidential.2 Sonata: A modernization engineering firm… Speed, Efficiency, and GrowthFrom:80-20Run-ChangeTo:80-20Change-RunMid-caps:Business Heads / CXO’s to transform their firm Large caps:CIO looking for AGILE partners
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© Sonata Software Ltd., 2026. Confidential.3 Automation AI Consulting Data Dynamics CloudSonataAt AGlanceWe are a Modernization and a Digital Engineering company powered by our unique PLATFORMATION framework.39 YearsIT solutions provider$1.2B+Revenue6400+Engineers across US, EU, Asia & ANZPublic Listed(SONATSOFTW)15.4%10 years CAGR 15+Different Nationalities Delivering Outcome-based Modernization Services Digital transformation using PlatformationTMManaged Services
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© Sonata Software Ltd., 2026. Confidential.4 Serving Our Global Clients with Right Talent Mix(Global & Local Talent)AustraliaBrisbaneSydney MelbourneAPACBangalore Hyderabad ChennaiDelhiKolkataPuneMumbaiAhmedabadSelangor (Malaysia)Singapore ShanghaiKumamoto (Japan)Middle East & AfricaEgyptMexicoGuadalajaraUSARedmondAtlanta, GAFremont, CAEast Brunswick, NJDallasCanadaTorontoVancouverUK & EuropeLondonDublinAmsterdamFrankfurtSales OfficeGlobal Delivery Center & Sales Office
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© Sonata Software Ltd., 2026. Confidential.5 AgentBridge PartnershipEcosystemTechDomain+ TMTTechnology, Media and TelecomBFSIBanking, Financial Services and InsuranceHLSHealthcare and Life Sciences RMDRetail, Manuf., Travel and Distribution Sustainability Target: Net Zero Emission by 2050Single Use Plastic Free certified100% Tier 1 suppliers on ESG compliant and trainedUNGC SignatorySbTi Commitment by FY26 Key Verticals, Partners, IPsHarmoni.AIWorkbox.ioLightning Build
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© Sonata Software Ltd., 2026. Confidential.6 What’s Working Well for Us… Large Deals 2 Large deals won during Q3FY’26Cloud & Data pipeline is 57%Verticals / Partnerships•MS Sell to, HLS, BFSI, TMT•AWS and MS Sell with•TalentDomestic BusinessSteady GC growth – 18.0% CAGR over 5 yrs AI & Modernization AI Win -$13.7MAI led Pipeline - $335M
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© Sonata Software Ltd., 2026. Confidential.7 Large Deals and Accounts $73M – TMT client Cloud Modernization$56M – Healthcare clientCloud & Infra Operations$11M – Healthcare clientPlatform Engineering32 large deals in the pipeline – these deals take 4-6 quarters of pursuit (on average)Steady increase in Large DealsBetween FY22 and to date – we have closed ‘NET NEW’ 26 deals with TCV of $483M
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© Sonata Software Ltd., 2026. Confidential.8 We Won Two Large Deals in Q3 – Healthy Large Deal Pipeline Large Deals Pipeline of Large deals pipeline are with Fortune 500 clients of Active Pipelineconsists of Large Deals Large Deals in the pipelineRMD BFSI HLS TMT Fintech & Payments – USPlatform & Data ModernizationHealthcare & Pharmacy – USCloud ModernizationGlobal Tech Firm – USManaged Service Mortgage Services – USCloud Modernization
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© Sonata Software Ltd., 2026. Confidential.9 Sonata Launches AgentBridge 5.5
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© Sonata Software Ltd., 2026. Confidential.10 Areas in ScopeIndustryBFSILocationsUSClient HQMilwaukee, WILarge Deal Win:AI led Platform & Data ModernizationA major global financial technology (fintech) and payments company headquartered in Milwaukee, Wisconsin. It is one of the most influential firms powering banking, payments, and commerce infrastructure worldwide. The company provides technology solutions that support banks, credit unions, merchants, and large enterprises across critical areas of financial services. Client Overview ClientOverview •Development and support of digital checkout solution—essentially a bank-backed online payment method•Maintenance and support of their Legacy platform Premier•Modernization of the platform as a parallel effort•DNA platform modernization to unify user experience, eliminate UI-embedded business logic, and accelerate feature delivery across Teller, Front Office, and Back Office.
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© Sonata Software Ltd., 2026. Confidential.11 Areas in ScopeIndustryBFSILocationsUSClient HQUSLarge Deal Win:AI led Cloud Modernizationone of the largest U.S. mortgage servicers, managing loans for over 2.6 million customers. As a subsidiary of Bayview Asset Management, it offers, purchases, and services a wide range of products including FHA, VA, USDA, and conventional loans. They provide online tools for payment management, escrow, and refinancing, alongside a digital, streamlined experience known as "Lakeview Powered by Fastlane".Client Overview ClientOverview Strategic IT partner for •Cloud Modernization of Correspondent lender portal •Transformation – drive innovation through migration to AI-native Loan Origination System (LOS)•Support existing platform operations (across multiple lines of entities/businesses)
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© Sonata Software Ltd., 2026. Confidential.12 A leading quick-service restaurant (QSR) operator with one of the largest delivery footprints across the UK and Ireland. It manages a digitally driven, franchise-led network serving millions of customers annually. With more than a thousand stores in the region, it focuses heavily on operational excellence and high-quality, freshly prepared food.The business continues to invest in innovation, supply chain efficiency, and customer experience to strengthen its market leadership.Areas in ScopeIndustryQSRLocationsUK & IClient HQUKClient Overview ClientOverview Deal Win:AI-driven automation to manage and transform ERP platformMulti-year ERP platform support engagement - manages and supports the end-to-end landscape, covering steady-state operations, continuous improvement, and transformation initiatives.•End-to-end managed support for Microsoft D365 Finance & SCM•Continuous enhancements and change management to improve stability, performance, and user experience.•CoE-led innovation and best-practice adoption to drive long-term platform evolution.•AI-driven automation to accelerate processes, reduce manual effort, and improve operational efficiency.
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© Sonata Software Ltd., 2026. Confidential.13 Areas in ScopeIndustryRMDLocationsUS, Canada, Mexico, PhilippinesClient HQIrvine, CADeal Win:Agentic AI driven Managed ServicesA leading food manufacturer specializing in a wide range of dressings, sauces, mayonnaises, oils, shortenings, and culinary bases for foodservice, retail, and industrial customers globally. joint venture between CHS, Inc. and Mitsui & CoClient Overview ClientOverview End to end JD Edwards Managed Services service covering Finance, Supply Chain, Distribution, Manufacturing•Support Existing Platform, Project, Enlacements for diffèrent plants and distribution centers,CNC Support •EDI Support for Intégrations - Internal and External applications•Transformation and Modernization as part of Ventura’s Elevate Program. •AI/Agentic implementation to assist in support and testing
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© Sonata Software Ltd., 2026. Confidential.14 Modernization Success… Our big bets on Cloud & Data has scaled…Between FY22 and now – we increased Cloud & Data as a percentage of revenue from 50%52%59%63%28%27%23%23%22%22%17%14%FY 23 FY 24 FY 25 FY 26 YTDCloud & DataDynamicsOthers
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© Sonata Software Ltd., 2026. Confidential.15 HLS + BFSI continue to scale (9% to 31%).TMT is witnessing a resurge; US scales steadilyVerticals & Geos Scale up …46%30%33%32%31%31%13%5%4%9%33%31%FY22 FY 25 FY26 (upto 3rd Qtr)Vertical SplitRMDTMTEmergingBFSI+HLS20%14% 14%18%26%17%12%9%54%69%74%73%FY 23 FY24 FY25 FY 26 (upto Qtr 3)Geo SplitEuropeROWUS
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© Sonata Software Ltd., 2026. Confidential.16 Our GTM’s are Aligned with Our Partners and Our Investment Focus…MSFT Market Place Partners Managed Services Cloud Apps Modernization Data & Analytics Microsoft Business Apps Service ExperienceTransformation HyperAutomation
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© Sonata Software Ltd., 2026. Confidential.17 Microsoft-Sonata Partnership:30+ Years of Jointly Driving Customer Success Sonata named again in Inner Circle for Microsoft Business Application 2024-25 $650+ MillionPer Annum Revenue To Microsoft400+ ClientsAcross The GlobeUSA, Europe, Asia, India, Australia, Middle EastAI/Gen-AIIndustry PartnershipJoint ExecutionMicrosoft Fasttrack, Global Delivery, Microsoft Consulting ServicesMicrosoft Cloud Solution Partner - Azure Expert MSP Competencies. 10 Advanced Specialization in Dynamics 365, Data Analytics, Teams, CAF, M365, Azure3500+ TeamOn Microsoft TechnologiesIndustryDigital TransformationRetail, CPG, Manufacturing, Telecom, Healthcare, Hi-tech, BFSIIndustry CloudsGo To MarketHealthcare, Retail, Sustainability, ManufacturingCatalyst LedSales ProcessIndustry Point Of View, Business Value Assessment, Envisioning Workshops, Design Thinking Partner for Microsoft FabricPartner for RPA Migration 100 Cybersecurity Investment Partner (CSI)
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© Sonata Software Ltd., 2026. Confidential.18 Success Stories (1/4)Development and deployment of ‘Future of Search solution’ using orchestrated AI Agents Client OverviewIndustryTravelA world's leading integrated tourism companyLocationsUK, Europe, Nordics, Caribbean & North Africa •Developed a multi-agent orchestrated AI solution for FAQ Generator by eliminating manual steps at various stages•Solution is built using AWS Bedrock Agent Core and has following AgentCore blocks: RunTime, Gateway, Browser, Code Interpreter Identity, Memory, Cloudwatch Gen AI Observability•Performs intelligent routing, hosts Culture & Lifestyle, Travel & Packing, Feedback Processing AI agents and executes LLM calls to provide AI-powered, content experiences•Improved ranking in search results in response to ‘semantic search’ queries from GPT based tools•Elimination of manual effort for providing responses to user queries from content team•Dynamic responses aligned to search/query intent•Delivers value through engaging, AI-driven content experiences•Time-saving and cost efficient•Improved consistency and high scalability without the need for Infrastructure management •Enterprise-grade security•Need for improving hit ratio during conversation-based search and queries using GPT based tools•Need for improving user experience and value focus during AI driven conversations•Bandwidth challenges and manual effort to be spent by Customer Content team and not able to focus on their core business activities•Control and oversight when dealing with sensitive data.
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© Sonata Software Ltd., 2026. Confidential.19 Success Stories (2/4)Enhancing D365 CE Implementation with “Co-Pilot” and “Live Chat” enabled CRM Solution Client OverviewIndustryInsuranceUS based health insurance companyLocations:Serving 1.9 M customers from 9 offices •Delay in finding relevant information about policy and product. •Longer turn around time for resolving cases.•Not using the best in-class solution. •Inconsistency in quality of responses•Limited Real-Time Access with end user.•Utilize advanced solutions of AI & automation from D365 in oCase Creation and User ExperienceoCustomizable Alert TooloMember Summary Landing Page for AdvisorsoAI Interpretation of BenefitsoChat Integration with MyChart•Reduced Call Handling Time •Improve Agent and Member experience •Speed without affecting cost or quality •Ease of training •Change Management •Ease of support •Enhanced customer satisfaction
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© Sonata Software Ltd., 2026. Confidential.20 Client Overview Success Stories (3/4)AgentforceInnovation: Implementation of unified platform with intelligent insights and supportIndustryHealthcareOne of the US based largest continuing care retirement communities LocationsUSA•Provides personalized experiences by role across wellness, nutrition, spiritual, sales, and admin teams through unified system with 24/7 assistance for residents and prospects•Generates AI-driven insights & recommendations to boost engagement, wellness decisions, and lead conversion•Streamlines communication flows, admin operations including delegation, reopen actions, centralized monitoring, audit trials, compliance and reporting•Faster Engagement & Better Experience•Scalable Transformation & Reduced Staff Dependency•Improved Compliance & Centralized Data•Automated Reminders & Smarter Admin Controls•High Security & Controlled Access•Unified platform available on web, iOS, and Android → support anytime, anywhere•Slow response times to resident and prospect queries•Heavy manual effort across wellness, nutrition, and spiritual services•Data silos leading to fragmented information flow•No round-the-clock support available for residents or prospects•Limited visibility into sales performance and lead conversion•No unified platform to track and manage interaction and heavily dependent on individuals
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© Sonata Software Ltd, 2024. Confidential21A MODERNIZATION ENGINEERING COMPANY Client Overview Success Stories (4/4)Microsoft Dynamics 365 F&O rollout for Japan entity based on simplified core templateIndustryManufacturingGlobal leader in industrial power transmission and conveyor belting solutionsLocations40 countries across globe•Simplified the Global CSC template to create a “CSC Lite” process to cater to the Japanese operations•Implemented “Consolidated invoice” localization feature with flexibility to define billing cycle per customer•Data harmonization strategy to maintain customer & vendor data in Japanese for local operations, while meeting global reporting needs•“Out of box” alternate solutions proposed & implemented that helped to reduce customizations•Adoption of standard business processes by leveraging maximum OOB functionalities while •Data harmonization that helped meeting localization and global standard reporting requirements•Flexibility to meet invoicing and billing requirements for each customer•Fast Go live within 3.5 months despite Japanese language constraints and non-familiarity to ERP system from business users•Operational challenges to keep up with the business growth due to outdated ERP system•Lack of accurate data on stock and material consumption•Reliance on manual paperwork for business operations including preparation of business documents, job card etc.•Manual tracking and consolidation of data to prepare monthly customer invoices•Challenges in accurate management reporting
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© Sonata Software Ltd., 2026. Confidential.22 Key Partnership
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© Sonata Software Ltd., 2026. Confidential.23 Key Recognition
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© Sonata Software Ltd., 2026. Confidential.24 People – Our Key Strength
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FINANCIAL HIGHLIGHTS
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© Sonata Software Ltd., 2026. Confidential.26 Sonata Software consolidated PAT grew by 6.1% QoQ. International EBITDA accretion of 2.2% QoQ and Domestic GC grew by 10.8% QoQ. Consistent quarterly interim dividend of INR 1.25 per shareINR Crs.
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© Sonata Software Ltd., 2026. Confidential.27 Financial Performance of International Services –Q3FY26Revenue in $ Mn0.3% QoQ6.8% YoYConstant Currency*$10.31.0% QoQ 33.4% YoY0.4% QoQ5.4% YoYReported CurrencyReturn on Capital DSOEBITDA & PAT in $ MnPAT
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© Sonata Software Ltd., 2026. Confidential.28 International Services: Revenue InsightsNew Customers added Client Metrics Client Contribution to Revenue Revenue by Geography*includes multi year large deals**
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© Sonata Software Ltd., 2026. Confidential.29 6,204 5,733 5,496 103 109 104 336 314 303 6,643 6,156 5,903 Q3 25 Q2 26 Q3 26G&AS&MDeliveryTotalInternational Services: Operating ParametersHeadcount by FunctionUtilizationAttrition%* * In Q3’26, total headcount including domestic business stood at 6,404.
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© Sonata Software Ltd., 2026. Confidential.30 International Services: Q3’26 Revenue CompositionTMT31%(Q2’26: 31%)Retail and Manufacturing36%(Q2’26: 33%)BFSI13% (Q2’26: 19%)HLS16% (Q2’26: 14%) Emerging4% (Q2’26: 3%)Verticals Mix Data16% (Q2’26: 20%)Cloud47% (Q2’26: 42%)Dynamic21%(Q2’26: 26%)Emerging9% (Q2’26: 11%)Others 7%(Q2’26: 1%)GTM
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© Sonata Software Ltd., 2026. Confidential.31 *$10.3Revenue (INR crs)68.5% QoQCloud ~88.7%Annuity ~78.6%Gross Contribution , EBITDA &PAT(INR crs)EBITDA 20.9% QoQGC 10.8% QoQDomestic Business: Financial Performance Q3 FY26PAT 11.6% QoQ
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© Sonata Software Ltd., 2026. Confidential.32 Domestic Business: Additional Insight Q3 FY26Return on CapitalNet working Capital ÷ Gross ContributionDSOHead Count
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