Slides
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Q2FY27
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SAFE HARBOUR Certain words and statements in this presentations concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications expected financial position, business strategy, the future development of Tata Communications’ operations, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections. These risks may cause actual results and performance of Tata Communications, or industry results, to differ materially from those expressed or implied by the forward-looking statements These risk factors are disclosed in detail in the Annual reports available on Tata Communications Limited official website www.tatacommunications.com Tata Communications is under no obligation to update or alter its forward-looking statements.
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THE TEAM IS IN PLACE Customer Success Group Network Tower Infra Tower Interaction Tower Services Tower Human Resources Finance Legal Strategy Transformation Group MD AND CEO 300 of Fortune 500 Customers 380 of ET 500 Customers 70% of India's live Financial Services data traffic Sales Marketing CSM Aman Gupta Siddhartha Mundra Tri PhamTroy Reynolds Sumeet Walia Ganesh Lakshminarayanan Rupesh Chokshi Vivek Srivastava Vivek Manglik Agnel Navin Narottam Sharma
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Big Why Absolute EBITDA Growth ESAT NPS PLAN ON PAGE Driving absolute EBITDA growth, NPS and ESAT Accelerated Network Growth Drive Profitability- Digital Portfolio Increase Mix - Platforms Sales Contribution Agility in Operations WHAT?
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DIGITAL PORFOLIO ON THE PATH TO BREAKEVEN Digital Margin in FY25 -9.7% Q1FY27 -6.9% Digital Margins Q2FY27 -3.6% -INR 886Cr Digital Margins -INR 107 Cr
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THE UNIFIED AI STACK Hardware Sovereign by Design AI requires a strong foundation. We've invested in GPU infrastructure in India, so enterprises get secure, sovereign AI. Enterprise data resides inside the organization: protected, auditable and compliant with local data residency rules. Data & Intelligence The Enterprise Brain The real advantage comes from enterprise intelligence. Through Commotion, we build an enterprise-wide context graph that connects data, workflows and business knowledge, so AI agents deliver real business outcomes rather than generic answers. Code & Action Intelligence into Outcomes Intelligence creates value only when it drives action. With Commotion, we rapidly build applications for omni-channel engagement. Our strength in communications and interaction gives us a clear edge in turning intelligence into real-world outcomes.
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CUSTOMER OUTCOMES DELIVERED AI Workforce CX Transformation A large FMCG‘s field force covering 4M+ outlets, start each day with a personalized, AI-generated brief — delivered as a voice call in local language. A leading insurer serving 37 million customers runs its contact centre on AI workers across sales, claims, and service— with a single contract and a unified SLA. 700+ agents live 600K+ voice AI mins / month
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Thank you #togetherlimitless