Slides
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Consolidated Results for Three Months Ended June 30, 2026 August 3, 2026 Ricoh Company, Ltd.
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© RicohAugust 3, 2026 1 Forward-Looking Statements Note: These materials define fiscal years as: FY2026 (or fiscal 2026) = Fiscal year ending March 31, 2027, etc. The plans, prospects, strategies and other statements, except for historical events mentioned in these materials are forward-looking statements with respect to future events and business results. Those statements were based on the judgment of Ricoh’s Directors from available information. Results may differ materially from those projected or implied in such forward-looking statements and from historical trends. Refrain from judgments based only on these statements with respect to future events and business results. The following important factors, without limiting the generality of the foregoing, could affect future results and cause those results to differ materially from those expressed in the forward-looking statements: a. General economic conditions and business trends b. Exchange rates and fluctuations c. Rapid technological innovations d. Uncertainty as to Ricoh's ability to continue to design, develop, produce and market products and services that achieve market acceptance in intensely competitive markets No company's name and/or organization's name used, quoted and/or referenced in this material shall be interpreted as a recommendation and/or endorsement by Ricoh. This material is not an offer or a solicitation to make investments. Do not rely solely on these materials for your investments, decisions on which are your responsibility. This material has been translated from the Japanese original for reference purposes only. In the event of any discrepancy between this translated material and the Japanese original, the original shall prevail.
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© Ricoh Overview of FY2026 Q1 Results
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© RicohAugust 3, 2026 3 Key Points about Performance during Term Results Outlook • Revenues and earnings increased, and were on track after excluding one-time factors and foreign exchange impacts • Workplace Services (WS) Revenues and earnings rose – Notwithstanding double-digit domestic revenue growth in IT and application services despite falling PC replacement demand, investment sentiment in Europe and the U.S. remained sluggish amid economic uncertainty – Segment recurring revenue was on track, increasing 9%. While orders in European and the U.S. remained sluggish, Japan achieved its target with 19% growth. • Digital Products (DP) Revenues and earnings rose – Non-hardware earnings exceeded projections on machine-in-field (MIF) management and sales promotions in the Japanese, APAC, and Latin American markets – Mitigated impact of rising semiconductor memory costs through price pass-throughs and procurement and production efforts – Posted one-time gains from U.S. tariff refunds and other factors • Graphic Communications (GC) Although Commercial Printing hardware business struggled in Europe owing to Middle East situation and economic uncertainty, non-hardware business remained robust on solid MIF levels • Recurring earnings Up 13% YoY (after excluding U.S. tariff refunds and related items) • Full-year forecasts unchanged Although U.S. tariff refunds should boost earnings, from Q2 will need to assess the impact of rising costs, including for semiconductor devices, as well as the situation in the Middle East and tariff rate revisions, while also factoring in MIF management measures for Office Printing
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© RicohAugust 3, 2026 4 Key Points about Performance during Term Progress with FY2026 initiatives • ¥25 billion share repurchase program progressed on track • Maintained policy of continuously lifting dividends and flexibly providing additional shareholder returns, targeting a total return ratio of 50%; kept annual dividend target unchanged at ¥44 per share Shareholder returns Improve profitability by lifting recurring revenues • Expand customer value by delivering optimal integration tailored to regional requirements Japan: – Increased engagement with key customers offering potential for multiple recurring revenue contracts – Established Ricoh AI Consulting Co., Ltd., to provide end-to-end support for leveraging AI to solve business challenges Europe: – Created synergies that secured several major IT services deals – Expanded sales of a solution that meets demand for complying with e- invoicing regulations North America: – Streamlined Business Process Services by applying AI and other digital technologies to processes – Synergies from acquisitions completed in Q4 FY2025 emerged in Workplace Experience, while cross-selling to existing customers gained momentum • Scale high-margin services portfolio and common modules with stronger governance Global Major Accounts: Leveraged Workplace Experience service delivery capabilities strengthened through acquisitions across APAC, Latin America, and other regions to expand pipeline Proprietary software: Previewed new DocuWare (see positioning on slide 21) product featuring enhanced AI capabilities to partners worldwide ahead of its official release this autumn.
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© RicohAugust 3, 2026 5 Key Indicators FY2025 Q1 FY2026 Q1 Change Sales 580.7 629.8 +49.0 +8.4% Gross profit 207.3 237.5 +30.1 +14.6% (35.7 %) (37.7 %) Selling, general and administrative expenses 194.7 189.7 -4.9 -2.5% (33.5 %) (30.1 %) Operating profit 12.6 47.7 +35.1 +277.8% Operating margin 2.2 % 7.6 % +5.4pt - Profit attributable to owners of the parent 9.6 37.0 +27.4 +284.1% EPS (Yen) 16.96 65.30 +48.34 Average exchange rates Yen/US$ 144.54 159.45 +14.91 Yen/euro 163.87 185.34 +21.47 Capital expenditures 9.7 9.4 -0.2 Depreciation 10.7 10.5 -0.2 R&D expenditures 19.0 19.6 +0.6
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© RicohAugust 3, 2026 6 Operating Profit Comparisons (Billions of yen) 【YoY changes】 Performed in line with expectations after excluding one-time factors and forex impacts Sales mix Recurring revenue: While Workplace Services performance was somewhat weak, surpassed target through dealer sales initiatives for Digital Products and outcomes from ETRIA Non-recurring revenue: Earnings decreased as demand normalized following purchasing rush in previous year ahead of U.S. tariffs, although decline was within expectations One-time factors Recorded items related to Chinese subsidiary transfer and unplanned U.S. tariff refunds (at start of FY2026, projected items related to transfer at +¥16.5 billion, comprising +¥8.5 billion in expenses shown below and +¥8.0 billion in one-time factors) [ ]：Initial full-year forecast 47.7 FY2026 Q1 Results FY2025 Q1 Results 12.6 ＋5.5-0.8 +5.0 Workplace Services +0.7 [+17.6] Digital Product +0.1 [-3.8] Graphic Communications -0.0 [+1.5] Industrial Solutions & Others +1.1 +1.9 -1.5 Forex impact ＋24.9 Workplace Services +0.2 [-0.9] Digital Products -4.5 [-10.6] Graphic Communications +2.6 [+6.9] Industrial Solutions & Others +0.2 [+3.6] Chinese subsidiary transfer +17.8 [+8.0] U.S. tariff refunds and related items +12.2 Structural reforms, etc. - 5.2 [-11.1] One-time factors in previous fiscal year Sales and product mix Recurring earnings Sales and product mix Others Expenses One-time factors
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© RicohAugust 3, 2026 7 29.5 35.3 FY2025 Q1 FY2026 Q1 104.5 114.3 FY2025 Q1 FY2026 Q1 232.7 252.6 FY2025 Q1 FY2026 Q1 YoY: Sales increased ¥19.9 billion (9%) and operating profit rose ¥5.8 billion (or ¥0.8 billion after excluding one-time items) Recurring business YoY: Revenues rose 9% and while gross profit climbed 20% • In Japan, IT and application services sales continued rising despite PC replacement demand drop-off. New investment demand remained weak in Europe and United States • Recurring revenue increased 19% in Japan but decreased in Europe and United States owing to weak demand and impact of business divestment in previous year • Operating profit was on track, at ¥600 million – With re-segmentation, revised cost allocations between Workplace Services and Digital Products. – Accumulated recurring revenue now provides earnings base that covers fixed costs – H2-weighted target reflects timing of revenue recognition for IT infrastructure and one-time services → Under five years of Mid-Term Strategy ‘26, seeking to increase recurring gross profit to more than ¥100 billion and stabilize quarterly earnings Progress with FY2026 initiatives Japan: Established Ricoh AI Consulting to support customers end to end, from developing AI strategies to implementing and embedding business solutions Increased engagement with key customers offering potential for multiple recurring revenue contracts Europe: Deployed collaborative sales assessment system and secured several major IT services deals through synergies with acquired subsidiaries Combined DocuWare and partner offerings to expand sales of a solution that meets regulatory demand for e-invoicing Americas: Applied AI across Business Process Services to enhance efficiency and acquired customers through proprietary digital platform In Workplace Experience, PPI * and ET Group*, acquired in Q4 FY2025, contributed steadily to results, while cross-selling to existing Ricoh customers progressed Workplace Services While revenues and earnings rose, investment sentiment in Europe and the U.S. remained sluggish amid economic uncertainty Recurring Business Revenue Gross Profit Operating profitSales (Billions of yen) -5.2 0.6 FY2025 Q1 FY2026 Q1 * See slide 21 showing categorizations of acquired companies
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© RicohAugust 3, 2026 8 46.7 51.2 +10% WS total 65.1 75.0 +15% WS total 2.7 3.2 5.7 24.0 4.4 6.43.3 0.4 6.5 26.5 8.5 5.7 +24% -87% +14% +10% +92% -11% IT infrastructure IT services Application services Business Process Services Workplace Experience Other FY2025 Q1 FY2026 Q1 (excluding forex impact ） (-88%) (+4%) (+0%) (-19%)(+13%) (+74%)(-1%) Workplace Services Performances by Area YOY YoY (excluding forex impact) (-8%) (+3%) (+1%) (+4%)(+9%) (+3%)(+2%) JapanEuropeAmericas (Billions of yen) Double-digit IT and Application Services sales growth continued despite PC replacement demand drop-off Service-in-field (SIF) levels progressed steadily toward full-year target In IT Services, security-related offerings again performed solidly Expanded industry-specific business applications by addressing demand arising from legal changes, including revisions to long-term care reimbursement rates Sales increased through acquisition synergies, offsetting weak market demand Synergies from acquired companies continued to expand PFH* secured several major IT services deals Demand for compliance with e-invoicing regulations drove DocuWare growth Sales remained flat, while Workplace Experience strengthened delivery capabilities and generated acquisition synergies Workplace Experience secured several orders from existing customers through sales synergies with companies acquired in Q4 FY2025 Business Process Services maintained sales and profitability through operational efficiencies and pricing discipline despite sluggish customer demand for new orders IT Services sales declined following sale of the U.S. managed IT services business in Q3 FY2025 113.1 117.1 +4% WS total 44.7 26.8 27.0 0.8 4.8 8.8 41.9 29.9 30.0 0.8 5.3 9.0 -6% +11% +11% -2% +10% +3% IT infrastructure IT services Application services Business Process Services Workplace Experience Other FY2025 Q1 FY2026 Q1 21.4 18.1 9.1 5.6 7.8 2.9 26.3 19.0 10.6 6.4 9.1 3.4 +23% +5% +17% +14% +16% +17% IT infrastructure IT services Application services Business Process Services Workplace Experience Other FY2025 Q1 FY2026 Q1 YoY * See slide 21 showing categorizations of acquired companies
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© RicohAugust 3, 2026 9 86.5 94.5 FY2025 Q1 FY2026 Q1 131.2 142.8 FY2025 Q1 FY2026 Q1 YoY: Sales increased ¥17.1 billion (7%) and operating profit rose ¥3.1 billion Recurring business YoY: Revenues and gross profit both rose 9% • Office Printing (own-brand sales) Japan: Lifted unit sales; MIF management and other measures launched in previous year limited non- hardware sales decline to 1%, surpassing target Europe: Hardware sales again weak amid Middle East disruptions and price competition, also affecting non-hardware sales Americas: Dealer sales initiatives boosted hardware unit sales YoY in June despite sluggish demand • ETRIA (development and manufacturing) Reorganized European toner production sites to build more competitive global production structure Sales to partners increased 21%, benefiting from ongoing impact of partnership with Oki Electric Mitigated impact of rising semiconductor memory costs through price pass-throughs and procurement and production efforts; cost impacts should intensify from Q2 21.4 23.6 21.8 26.4 210.2 220.5 253.5 270.6 FY2025 Q1 FY2026 Q1 23.1 26.3 FY2025 Q1 FY2026 Q1 Digital Products Sales YoY FY2025 FY2026 Q1 Q2 Q3 Q4 Annual Q1 Hardware -2% -7% -0% +1% -2% +5% (Excluding forex impact) +2% -8% -4% -5% -4% -4% Non-hardware -8% -3% -1% +1% -3% +5% (Excluding forex impact) -5% -4% -4% -4% -4% -3% OP (own-brand sales) OP(sales to other brands) Other Operating profitSales (Billions of yen) Sales basically unchanged YoY after excluding forex impact, with earnings increasing on U.S. tariff refunds and other factors Met earnings target owing partly to MIF management and dealer channel initiatives Hardware and non-hardware (own-brand sales) Revenue Recurring Business Gross Profit
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© RicohAugust 3, 2026 10 -1.5 2.2 FY2025 Q1 FY2026 Q1 19.7 22.7 FY2025 Q1 FY2026 Q1 34.3 37.9 FY2025 Q1 FY2026 Q1 YoY: Sales increased ¥4.6 billion (7%) and operating profit rose ¥3.8billion Recurring business YoY: Revenues rose 10%, while gross profit increased 15% Commercial Printing Non-hardware: Performed solidly Hardware: Sales rose YoY on successful sales initiatives in Americas, although customers remained cautious about investing; European sales remained weak amid Middle East disruptions and economic uncertainty Industrial Printing Inkjet heads: Sales increased, driven by solid shipments supported by strong sales of printers for promotional applications 10.0 10.7 55.0 58.9 65.1 69.7 FY2025 Q1 FY2026 Q1 Graphic Communications Commercial Printing hardware sales again sluggish in Europe amid Middle East disruptions and economic uncertainty Commercial Printing Industrial Printing Operating profitSales (Billions of yen) Hardware and non-hardware (Commercial Printing)) Sales YoY FY2025 FY2026 Q1 Q2 Q3 Q4 Full year Q1 Hardware -9% -10% -21% +1% -8% -1% (Excluding forex impact) -4% -11% -24% -5% -9% -10% Non-hardware -4% +1% +6% +1% +4% +12% (Excluding forex impact) +2% 0% +2% -4% +2% +1%Recurring Business Revenue Gross Profit
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© RicohAugust 3, 2026 11 11.3 14.5 FY2025 Q1 FY2026 Q1 Industrial Solutions / Other Industrial Solutions Other Operating profitSales (Billions of yen) Operating profitSales (Billions of yen) 3.0 3.1 19.7 24.1 22.7 27.3 FY2025 Q1 FY2026 Q1 -0.2 0.7 FY2025 Q1 FY2026 Q1 -1.4 0.3 FY2025 Q1 FY2026 Q1 Revenues and earnings increased on Thermal business demand recovery in Americas YoY: Sales increased ¥4.5 billion (20%) and operating profit rose ¥0.9 billion • Thermal In Japan and Europe, customer purchases were brought forward to secure inventory amid concerns about Middle East-related shortages and price hikes. Sales remained robust in Americas on e-commerce demand growth Raised prices to offset higher costs for petroleum-derived materials, fuel, and other items Restored profitability primarily on strong camera business performance YoY: Sales increased ¥3.2 billion (29%) and operating profit rose ¥1.8 billion • Smart Vision Accelerated shift from stand-alone hardware sales to cloud services that generate recurring revenue • Cameras Performed well and increased earnings, primarily on strength of RICOH GR series demand Industrial Solutions Thermal
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© RicohAugust 3, 2026 12 As of June 30, 2026 Change from Mar 31, 2025 Current Liabilities 875.8 -10.8 Bonds and borrowings 150.5 +16.5 Trade and other payables 302.0 -43.0 Lease liabilities 26.5 +0.5 Other current liabilities 396.7 +15.1 Non-current Liabilities 456.6 -9.2 Bonds and borrowings 287.3 -10.8 Lease liabilities 60.9 -1.2 Accrued pension & retirement benefits 40.3 -0.0 Other non-current liabilities 68.0 +2.8 Total Liabilities 1,332.5 -20.1 Total equity attributable to owners of the parent 1,179.1 +22.9 Noncontrolling Interest 32.5 +1.2 Total Equity 1,211.7 +24.2 Total Liabilities and Equity 2,544.2 +4.1 Total Debt* 437.8 +5.7 As of June 30, 2026 Change from June 31, 2026 Current Assets 1,331.2 +6.8 Cash & time deposits 233.7 +26.6 Trade and other receivables 539.3 -49.0 Other financial assets 124.0 -0.4 Inventories 353.9 +22.9 Other current assets 80.1 +6.6 Non-current assets 1,213.0 -2.7 Property, plant and equipment 209.3 -2.7 Right-of-use assets 80.7 +0.0 Goodwill and intangible assets 449.1 -1.6 Other financial assets 205.0 -1.3 Other non-current assets 268.7 +3.0 Total Assets 2,544.2 +4.1 Statement of Financial Position Assets （Billions of yen） Liabilities and Equity （Billions of yen） Exchange rate as of June 30, 2026: US$ 1 = ¥ 162.39 (+2.51) (change from Mar 31, 2026, rate) EURO 1 = ¥ 185.35 (+1.94) Amassed inventories to support Q2 sales and handle production transfers, etc. ¥-16.9 after stripping out forex Inventories rose on stockpiling for Q2 sales and measures related to production transfers, while trade receivables and payables decreased with seasonal trends and total assets dropped on currency-neutral basis Increase in foreign currency translation adjustments*Total for bonds and borrowings
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© RicohAugust 3, 2026 13 FY2025 Q1 FY2026 Q1 Profit 10.2 37.7 Depreciation and amortization 27.7 29.4 Other operating activities -15.3 -7.2 Net cash provided by (used in) operating activities 22.6 59.8 Plant and equipment -8.8 -9.3 Purchase of business, net of cash acquired -1.1 -0.3 Other investing activities -5.9 0.6 Net cash provided by (used in) investing activities -15.8 -9.0 Net increase of debt and bonds -20.8 -2.5 Dividends paid -10.8 -11.3 Payments for purchase of treasury stock -0.0 -6.4 Other financing activities -9.9 -8.2 Net cash provided by (used in) financing activities -41.5 -28.6 Effect of exchange rate changes on cash and cash equivalents -0.8 -2.2 Net increase (decrease) in cash and cash equivalents -35.6 19.8 Cash and cash equivalents at end of period 146.2 213.3 Free cash flow* 6.7 50.8 Statement of Cash Flows 31.5 6.7 50.8 FY2024 Q1 FY2025 Q1 FY2026 Q1 （Billions of yen） *Free cash flow: net cash used in operating activities plus net cash used in investing activities Free Cash Flow （Billions of yen） Higher earnings and proceeds from business divestments boosted free cash flow
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© Ricoh Fiscal 2026 Outlook Full-year forecasts unchanged Although U.S. tariff refunds should boost earnings, from Q2 will need to assess the impact of rising costs, including for semiconductor devices, as well as the situation in the Middle East and tariff rate revisions, while also factoring in MIF management measures for Office Printing
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© RicohAugust 3, 2026 15 Key Indicator Outlooks for FY2026 FY2025 FY2026 forecast Change Sales 2,608.3 2,700.0 +3.5% Gross profit 889.1 920.0 +3.5% Selling, general and administrative expenses 798.4 825.0 +3.3% Operating profit 90.7 95.0 +4.7% Operating margin 3.5 % 3.5% +0.0pt Profit attributable to owners of the parent 55.6 62.0 +11.4% EPS (Yen) 97.80 111.04 +13.24 ROE 5.1% 5.4% +0.3pt ROIC 4.0% 4.4% +0.4pt Average exchange rates Yen/US$ 150.79 150.00 -0.79 Yen/euro 174.81 175.00 +0.19 Capital expenditures 48.8 60.0 +11.1 Depreciation 44.9 45.0 +0.0 R&D expenditures 77.4 80.0 +2.5 （Billions of yen） Retaining initial outlook
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© RicohAugust 3, 2026 16 FY2026 Outlook Operating Profit Comparisons YoY changes （Billions of yen） Office Printing assumptions YoY sales changes: Hardware +3％ Non-hardware -3％ Sales Operating profit US$ 4.1 0.2 Euro 3.6 0.8 Reference: Foreign exchange rate sensitivity* *Annual impact per ¥1 change in exchange rates （Billions of yen） FY2026 Forecast FY2025 Results One-time factors in previous fiscal year ExpensesSales and product mix Recurring earnings One-time factors 95.090.7 -3.1-8.2 +11.2 Workplace Services +17.6 Digital Products -3.8 Graphic Communications +1.5 +15.4 -11.0 Workplace Services -0.9 Digital Products -10.6 Graphic Communications +6.9 Industrial Solutions & Others +3.6 External risk factors -10.0 Structural reforms -11.1 Chinese subsidiary transfer +8.0 Sales and product mix Others Workplace Services-driven recurring earnings growth should offset declines in Office Printing hardware and other areas While looking to absorb most of the cost increases in semiconductor memory and other components through price adjustments, have set aside ¥10 billion contingency reserve Address inflation-driven labor and other cost hikes in short and medium term by continuing to control expenses and reform cost structure Retaining initial outlook
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© RicohAugust 3, 2026 17 Segment Sales and Operating Profit FY2025 FY2026 Forecast YoY change Changes from re-segmentation • Key factors behind changes from FY2025 results to FY2026 forecasts Workplace Services 1,106.7 1,130.0 +23.2 Transferred Office Printing sales to Digital Products Reviewed shared expenses and transferred costs to other segments (Digital Products, Graphic Communications, Other, and Corporate) • FY2025 one-time factor elimination and higher recurring earnings 23.6 50.0 +26.4 Digital Products 1,073.9 1,105.0 +31.1 Posted Office Printing sales • One-time expenses in FY2026 and Office Printing non-hardware demand contraction 77.4 57.0 -20.4 Graphic Communications 284.0 310.0 +26.0 Recorded inkjet printing-related businesses and investments Reviewed shared expenses and transferred from old RICOH Digital Services segment • Recurring earnings growth -8.8 -5.5 +3.3 Industrial Solutions 106.6 115.0 +8.4 Transferred inkjet printing-related business to Graphic Communications • Thermal business growth 3.3 4.5 +1.2 Other (Camera, New business) 61.7 63.8 +2.1 Transferred inkjet printing-related business to Graphic Communications Reviewed shared expenses and transferred from RICOH Digital Services • Elimination of one-time factors from FY2025 and new business growth -5.8 -0.6 +5.2 Eliminations and corporate -24.7 -23.8 +0.9 Transferred inkjet printing-related investments to Graphic Communications Reviewed shared expenses and transferred from RICOH Digital Services • External risk factors recorded 1.0 -10.4 -11.4 Total 2,608.3 2,700.0 +91.7 90.7 95.0 +4.3 Retaining initial outlook
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© Ricoh 18 Appendix
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© RicohAugust 3, 2026 19 Key Performance Indicators for Priority Measures ROIC Improve profitability by lifting recurring revenues Priority measures Key Performance Indicators Energize and empower our people Invested capital CCC Business foundations FY2026 targets F2026Q1 results Upgrade key enterprise systems (human resources, sales, budgeting, accounting, maintenance services, and production) and digitize processes to standardize and streamline operations Strengthen inventory and sales and credit management through headquarter supply chain management, deploying measures for each business unit Expand customer value by delivering optimal integration tailored to regional requirements Recurring earnings growth rate +2.5% +13% Recurring revenue growth rate *1 Japan +8% +7% North America +2% -4% Europe +2% -5% Workplace Services recurring earnings growth rate Japan ＋15％ +20% Number of SIF (service in field) contracts Japan 2.64 million 2.31 million Scale high-margin services portfolio and common modules with stronger governance Global Major Accounts sales growth **1 +5% － *3 Software business (mainly DocuWare) sales growth rate *1 ＋19％ +8% Strengthen sales structure and launch competitive products via ETRIA (Office Printing) Sales to partners (outside Ricoh brand) ¥105.0 billion ¥26.4 billion Variable cost reduction ¥3.5 billion ¥0.7 billion Improve Commercial Printing profitability High-end color cutsheet printer unit sales growth rate +10% -10% High-speed inkjet printer unit sales growth rate +90% －*3 Optimize talent portfolio and maximize individual capabilities Human Capital ROI 18% － *2 Number of certified frontline employees 15,500 － *2 Number of employees with Digital Skills Level 2 or above rating*3 13,200 － *2 Employ diverse talent Engagement score 3.96 － *3 *1 Annual revenue growth rates after factoring out foreign exchange *2 Will disclose results with H1 earnings announcement *3 Will disclose results with full-year earnings announcement Operating profit
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© RicohAugust 3, 2026 20 179.7 181.0 FY2025 Q1 FY2026 Q1 Regional Sales and Service Company Performances Sales (Billions of yen) Operating profit (Billions of yen) Japan Ricoh Japan Europe Ricoh Europe North America Ricoh North America Others Ricoh Latin America and Ricoh Asia Pacific Recurring revenue KPIs Recurring revenue growth 7% Number of SIF contracts 2.31 million Recurring revenue growth -4% Recurring revenue growth -5% P/L In Workplace Services, IT Services and Application Services again delivered double-digit sales growth despite drop- off in PC replacement demand from previous year. In Office Printing, expanded profitable hardware sales and progressed with MIF management, helping stem non-hardware sales decline KPI Recurring revenues rose as planned; stepped up efforts to develop key customers offering potential for multiple recurring revenue contracts. SIF contract numbers also grew steadily. Office Printing no-hardware met target P/L Workplace Services sales increased, with signs of improvement in IT Services and Workplace Experience on sales assessment measures and other synergy initiatives, beginning to deliver results. Office Printing unit sales rose but price competition remained intense. KPI Recurring revenues were slightly lower than planned. In Office Printing non-hardware, dealer sales initiatives progressed but deployments lagged in Middle East and other regions. Workplace Services recurring revenues declined following previous year’s divestment of a business, while sluggish new orders also weighed on the buildup of recurring revenue. P/L Recorded one-time gain related to U.S. tariff refunds. In Workplace Experience, generated acquisition synergies by proposing solutions to existing customers. Built sales pipelines at PPI and ET Group, acquired in January and February 2026, respectively. KPI Recurring revenues were slightly below target. Office Printing non-hardware was mostly on track, supported by strengthened MIF management and cultivated new customers. MIF decline rate improved YoY. Workplace Services recurring revenues dropped following previous fiscal year’s divestment of Managed IT Services business. New orders remained sluggish in Business Process Services . P/L Performed solidly in APAC and Latin America APAC: Met the unit sales target for Office Printing hardware after prolonged lackluster sales Latin America: Major Office Printing and Workplace Services deals contributed to earnings.Harnessed acquired companies and Centers of Excellence to strengthen Workplace Services delivery capabilities across regions. 9.5 8.4 FY2025 Q1 FY2026 Q1 -1.5 2.7 FY2025 Q1 FY2026 Q1 119.9 127.3 FY2025 Q1 FY2026 Q1 3.9 15.8 FY2025 Q1 FY2026 Q1 2.1 3.4 FY2025 Q1 FY2026 Q1 49.6 61.4 FY2025 Q1 FY2026 Q1 137.3 151.2 FY2025 Q1 FY2026 Q1
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© RicohAugust 3, 2026 21 UK/Ireland Germany France Italy Spain/ Portugal The Netherlands Switzerland Belgium Poland Scandinavia Japan APAC North America Latin America DocuScan (FY2023) natif.ai (FY2024) Countries and regions IT Services LAKE (FY2019) MTI (FY2020) SimplicITy (FY2020) UpFront (FY2015) Avantage (FY2021) PFU (FY2022) Corelia (FY2022) PFH (FY2023) Mauden (FY2019) IPM & TS (FY2019) Pamafe (FY2021) Orbid (FY2020) Workplace Experience DataVision (FY2020) TechnoTrends (FY2015) AVC (FY2022) Cenero (FY2022) Videocorp (FY2023) Application Services Axon Ivy (FY2021) Deploying offerings globally DocuWare (FY2019) Alliances RICOH kintone plus (FY2022) 統合 Go2neXt (FY2025) Presentation Products (FY2025) ET Group (FY2025) Pure AV （FY2022） Global Vision Multimedia (FY2026) Growth Investments Progress ValueTech (FY2025) Company name (Acquisition date) Alliance and in-house apps Company acquired in FY2025 *Acquired companies integrated into Ricoh business segments (acquisition year/country): ADA (FY2013/Germany), NPO (FY2014/Italy; partially divested), Aventia (FY2013/Spain), Ridgian (FY2015/United Kingdom), and Techno Trends（FY2015/Spain）
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© RicohAugust 3, 2026 22 • Maintain 50% total return target • Lift earnings per share by boosting dividends and repurchasing shares Dividends per share FY2025: Boosted to ¥40 (¥20 interim and ¥20 year-end) FY2026: Lift to ¥44 (¥22 interim and ¥22 year-end) Treasury Stock Establish a treasury stock repurchase of ¥25 billion as additional shareholder returns • Keep reviewing cash flow allocations and flexibly execute capital policies in line with operating climate and based on business environment and progress with strategic investments Shareholder Returns 20.7 21.8 22.0 22.8 24.3 30.0 7.5 52.5 25.0 34.0 36.0 38.0 40.0 44.0 FY2022 FY2023 FY2024 FY2025 FY2026 (Forecast) Dividends (billions of yen) Share of purchases (billions of yen) Dividends per share (yen) Payout ratio 38.6% 49.6% 48.6% 40.9% 39.6% 93.8% 66.7% 163.4% 40.9% 79.9%Total return ratio Retaining initial outlook
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© RicohAugust 3, 2026 23 FY2025 FY2026 (Billions of Yen) Q1 Q1 Workplace Services 232.7 252.6 Operating profit -5.2 0.6 Percentage of sales -2.3% 0.3% Digital Products Sales 253.5 270.6 Operating profit 23.1 26.3 Percentage of sales 9.1% 9.7% Graphic Communications Sales 65.1 69.7 Operating profit -1.5 2.2 Percentage of sales -2.4% 3.3% Industrial Solutions Sales 22.7 27.3 Operating profit -0.2 0.7 Percentage of sales -0.9% 2.8% Other Sales 11.3 14.5 Operating profit -1.4 0.3 Percentage of sales -13.2% 2.5% Corporate and eliminations Sales -4.7 -5.1 Operating profit -2.0 17.3 Total Sales 580.7 629.8 Operating profit 12.6 47.7 Percentage of sales 2.2% 7.6% Exchange rate Yen/US$ 144.54 159.45 Yen/euro 163.87 185.34 Sales (Billions of yen) FY2025 Q1 FY2026 Q1 YoY (Excluding forex impact) Workplace Services 232.7 252.6 +9% +2% IT Infrastructure 70.4 73.8 +5% -0% IT Services 49.5 50.6 +2% -3% Application Services 43.2 49.0 +13% +9% Business Process Services 31.3 34.6 +11% -0% Workplace Experience 18.4 24.3 +32% +21% Other 19.7 20.0 +1% -4% Workplace Services Data (sales by category and for Workplace Services)
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© RicohAugust 3, 2026 24 Data (for Digital Products and Graphic Communications) Office Printing (own-brand sales) By area Commercial Printing By area Hardware and non-hardware Sales YoY FY2025 FY2026 Q1 Q2 Q3 Q4 Full year Q1 Hardware -9% -10% -21% +5% -8% -1% (Excluding forex impact) -4% -11% -24% +1% -9% -10% Non-hardware -4% +1% +6% +11% +4% +12% (Excluding forex impact) +2% 0% +2% +4% +2% +1% Hardware and non-hardware Sales YoY FY2025 FY2026 Q1 Q2 Q3 Q4 Full year Q1 Hardware -2% -7% -0% +1% -2% +5% (Excluding forex impact) +2% -8% -4% -5% -4% -4% Non-hardware -8% -3% -1% +1% -3% +5% (Excluding forex impact) -5% -4% -4% -4% -4% -3% Sales YoY FY2025 FY2026 Q1 Q2 Q3 Q4 Full year Q1 Japan -1% -3% -1% -2% -2% 0% Americas -7% -10% -3% -3% -6% 6% (Excluding forex impact) -0% -9% -4% -5% -5% -4% EMEA -7% +2% +3% +6% +1% 7% (Excluding forex impact) -5% -3% -7% -7% -6% -5% Sales YoY FY2025 FY2026 Q1 Q2 Q3 Q4 Full year Q1 Japan +2% +1% -4% +1% -0% -3% Americas -9% -8% -14% +7% -6% 12% (Excluding forex impact) -2% -6% -15% +5% -5% 1% EMEA +2% +4% +3% +11% +5% 0% (Excluding forex impact) +4% -1% -6% -2% -2% -11%
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© RicohAugust 3, 2026 25 Major ESG Awards and Recognition ESG Update ESG Action May 2026 Named as Leader in IDC MarketScape Worldwide Hardcopy Remanufacturing 2025 Vendor Assessment Recognized as CDP 2025 Supplier Engagement Leader for sixth consecutive year July Named one of TIME’s magazine’s World’s Most Sustainable Companies 2026 for third consecutive year April 2026 Formulated new ESG strategy under Mid-Term Strategy ’26, raising decarbonization targets and strengthening responsible renewable energy procurement Reopened Ricoh Eco Business Development Center as leading hub for environmental management and co-creation over coming decade May Launched Ricoh Global SDGs Action Month 2026 to inspire employees to understand the new materiality and take action June Installed one of region’s largest mega solar carports at Ricoh Group plant in Tottori, reducing annual carbon dioxide emissions by around 727 metric tons and offering smartphone charging support to local residents in the event of disasters July Ricoh Japan published Sustainability Report 2026 Participated in Japan Climate Leaders’ Partnership’s Week to End Overly Hot Summers initiative to help safeguard the future of work
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© RicohAugust 3, 2026 26 セグメント概要 Segments Key fields Main products and services Workplace Services (WS) IT Services IT Infrastructure Selling hardware and software for building IT environments and providing security services. Mainly purchases IT Services Installing, constructing, operating, and maintaining IT environment and security services Process Automation（PA） Application Services（AS） Installing, constructing, operating, and maintaining in-house and purchased application software In-house software includes DocuWare, RICOH kintone plus, and document solutions products Business Process Services （BPS） Commissioned business for customer output centers and new services tapping customer base Workplace Experience （WE） Installing, constructing, operating, and maintaining communication environments, including managed services Other Businesses independently developed by regional sales and service companies, including environmental and energy businesses Digital Products (DP) Office printing （OP） Sales through Ricoh channels of hardware (MFPs and printers), non-hardware (consumables, services, and support), as well as partner and other sales through ETRIA Other Including scanners and electrical units Graphic Communications (GC) Commercial Printing（CP） Hardware (production printers) and non-hardware (consumables, services, and support) Industrial Printing（IP） Hardware (inkjet head and industrial printers) and non-hardware (consumables, services, and support) Industrial Solutions (IS) Thermal Thermal paper, thermal transfer ribbons, and linerless thermal labels Industrial Solutions Precision instrument components and industrial equipment