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L₁ Liverpool® Grupo BMV LIVEPOL EL PUERTO DE LIVERPOOL , S.A.B. DE C.V. THIRD QUARTER 2021 RESULTS Retail revenue for the third quarter increased by 8.7 % compared to 2019. Liverpool's performance stands out in particular , as same - store sales grew by 9.2 % , compared to the same quarter of 2019. The EBITDA margin for the third quarter was 16.4 % , 236 bps above the same quarter of 2019 ; reflecting improvements in the retail margin , the strict control of operating expenses , and the positive behavior of the non - performing loan ( NPL ) portfolio . The total NPL portfolio at the end of the quarter was 2.9 % , significantly down from 9.3 % at the end of the third quarter of 2020. The provision for bad debts in the quarter was $ 253 million , a reduction of 90 % compared to the one created previous year , and 73 % compared to the same quarter of 2019 . Operating cash flow in the third quarter was $ 1.741 billion pesos , which reflects the operation's strong performance , while inventory levels reflected the preparation for year - end sales . The cash balance as of September 30th was $ 20.4 billion pesos . All of our current strategic initiatives are actively moving forward . We'll share progress updates and results from some of those initiatives below : In the quarter , our digital channel continued with solid growth : El Puerto de Liverpool's digital channel sales grew 7 % versus 2020 , however , the strong comparison base due to pandemic store closures should be taken into consideration . Compared to 2019 , quarterly sales grew 3x which reflects : a ) Marketplace's growth of more than 9x , with an accumulated growth of almost 16x , and suppliers and products increasing by 9x . And , b ) Suburbia's digital sales growing by 5x in the quarter . Our Ecosystem The development of our ecosystem continued with the implementation of the following initiatives : We launched the Digital Electronic Wallet , which can be used both online and in stores through the eWallet . This allows our clients to be able to access all of Liverpool's offerings from their mobile device . Liverpool Live launched a live video streaming platform with real - time purchases , which allows us to have closer interactions with our customers . In this channel , product experts interact with customers , while offering the ability for single - click purchases .