Slides
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Continued value accretive growth 3Q2025 30 October 2025
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Commercial momentum continues with strong growth in 3Q2025 Mobile primary customers +197,000 Lending growth2) €14.2 bln Deposits growth2) €-0.2 bln Return on equity3) 12.6% 2 Fee income €1,165 mln 1) Includes private individuals only 2) Quarterly net core lending and deposits growth 3) Four-quarter rolling average 4) Total figure for 9M2025, see our 2024 annual report for definition Sustainable volume mobilised €110 bln4) 37% of our >40 mln customers are mobile primary1) 7% annualised net core lending growth in 9M2025 6% annualised net core deposits growth in 9M2025 12% growth in 9M2025 versus 9M2024 On track to meet >12.5% in 2025 and increase thereafter 29% increase in 9M2025 versus 9M2024
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€6.1 bln net profit €-3.1 bln regular dividend €-4.5 bln cash and SBB €-1.1 bln capital consumption 14.3% 13.4% 1.8% -0.9% -0.3% -1.3% -0.2% 3Q2024 CET1 ratio Capital generation Regular dividends RWA consumption Additional distributions Other 3Q2025 CET1 ratio Commercial growth has resulted in consistent strong capital generation • Consistent strong capital generation, adding >2%-points per annum to our CET1 ratio on average over the last three years • 50% payout has resulted in an attractive and predictable cash yield • Capital deployed into profitable growth across Retail Banking and Wholesale Banking • Additional distributions from excess capital, with €4 bln in share buybacks and €500 mln in cash in the last four quarters 3
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• Consistently strong shareholder returns through steady cash dividend payments and regular share buyback programmes • Committed to generating a healthy shareholder return going forward • We will update the market with our 1Q2026 results Capital generation has enabled attractive returns for shareholders 4 Distributions (in € mln) As distributed in the respective quarter Shareholder return (in %) Four-quarter DPS1) / four-quarter rolling share price Share price (in €) 1,237 991 760 1,216 925 1,129 500 2,152 1,039 2,366 991 1,260 3,368 1,964 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Share buyback Cash dividend 14.7 15.2 16.1 16.8 18.016.3 15.1 18.0 18.6 22.1 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Four-quarter rolling average End of quarter 17.4% 15.0% 15.9% 15.3% 13.9% 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 1) Total distributions per share
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• CET1 ratio target adjusted to cater for higher (expected) regulatory requirements • Current fully-loaded CET1 MDA of 10.95%, up 9 bps versus 2Q2025, reflecting a further increase in the CCyB1) in Poland • The announced increase in the CCyB in Spain (+3 bps) • The expected reciprocation of macroprudential sectoral systemic risk buffer requirements in Belgium and Germany (+18 bps) • An expected higher P2R for Dutch interest-only mortgages • A target of ~13% CET1 ratio implies a comfortable buffer to MDA • Current fully-loaded MDA includes a relatively high CCyB2) • Capital >13% CET1 ratio is considered excess CET1 ratio target adjusted for higher regulatory requirements 5 10.5% 11.2% ~200 bps ~180 bps 3Q2020 3Q2025 (Expected) fully-loaded CET1 MDA Management buffer CET1 target Development regulatory requirement since last CET1 target update 1) Countercyclical buffer requirement 2) 1.02% versus 0.03% in 3Q2020 ~13%~12.5% +70 bps +50 bps
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• Well-diversified business mix and low risk profile results in predictable cashflow • Policy to distribute 50% of (resilient) net profit, resulting in an attractive dividend yield • Earnings and dividends per share expected to grow further • Deploy capital into profitable growth • Invest in further diversification through capital-light income streams • Acceleration of profitable growth would further increase capital generation • M&A opportunities to be considered based on stringent criteria • Structural excess capital will continue to be returned to shareholders Capital allocation will continue to accelerate growth and increase returns 6 Continue providing an attractive shareholder return Deploy capital into profitable growth Sustain additional distributions 1) As implied by our 2027 targets and estimated by company compiled sell-side equity analyst consensus pre-3Q2025 Earnings per share1) 2025 2026 2027
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2025 outlook 7
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Our 2025 outlook has improved further Improved 2025 outlook Return on equity 2025 >12.5% Mobile primary customers annual growth +1 mln Fee income 2025 >10% growth Total income 2025 ~€22.8 bln Total expenses 2025 Lower end of €12.5-€12.7 bln2) CET1 ratio Target level ~13% 8 1) Including incidental items recorded in 1H2025 2) Including incidental items recorded in 9M2025 Note: This outlook excludes the impact of the previously announced intended sale of ING’s business in Russia to Global Development JSC, where we expect a negative P&L impact of around €0.8 billion post tax. It also excludes potential other incidental items and/or one- offs. The targets and outlook on this slide are forward-looking statements that are based on management’s current expectations and are subject to change, including as a result of the factors described under the section entitled ‘Important Legal Information’ in this document. ING assumes no obligation to publicly update or revise these forward-looking statements, whether as a result of new information or for any other reason Previous 2025 outlook Return on equity 2025 ~12.5% Mobile primary customers annual growth +1 mln Fee income 2025 Higher end of 5-10% growth Total income 2025 Roughly stable Total expenses 2025 Lower end of €12.5-€12.7 bln1) CET1 ratio by 2025 12.8-13.0%
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3Q2025 results 9
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• Increased commercial net interest income, driven by strong performance in Wholesale Banking Lending and the conclusion of a promotional savings campaign in Retail Banking Germany • Very strong quarter for fee income, driven by customer growth in Retail Banking and volume growth due to our clients’ increased financing needs in Wholesale Banking • All other income was supported by continued strong results in Financial Markets and Treasury, and a final dividend from our stake in the Bank of Beijing Strong total income with growth in net interest income and fees 3,897 3,749 3,794 3,772 3,823 1,009 1,001 1,094 1,122 1,165 1,003 657 749 809 910 5,909 5,407 5,637 5,702 5,898 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Commercial NII Fee income All other income 10 Total income (in € mln)
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Net core deposits growth €-0.2 bln Net core lending growth €14.2 bln Continued growth in customer lending Customer lending (in € bln) Customer deposits (in € bln) 694.7 709.07.7 1.0 5.7 0.1 -0.1 2Q2025 Mortgages Consumer lending Business lending Wholesale Banking Other 3Q2025 738.1 736.16.9 -7.1 -1.8 2Q2025 Retail Banking Wholesale Banking Other 3Q2025 1) 1) Strong growth in customer lending • €8.6 bln net core lending growth in Retail Banking, driven by ongoing growth of the mortgage portfolio. Additional growth in consumer lending, mostly in Germany, Poland and the Netherlands • Wholesale Banking contribution was supported by strong momentum in Lending and Trade Finance Services Slight decline in customer deposits • Lower deposit volumes in Retail Banking, primarily reflecting outflows after the end of promotional campaigns and impacted by seasonal effects • Strong inflow in Wholesale Banking, driven by PCM, FM and our cash pooling business 111) Other includes movements in the Treasury and run-off portfolios as well as currency impacts
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Higher commercial net interest income supported by lending Breakdown commercial NII (in € mln) Development of margins (in bps)Average customer balances (in € bln)1) 2,103 2,119 2,109 2,113 2,149 1,794 1,630 1,685 1,659 1,674 3,897 3,749 3,794 3,772 3,823 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Lending NII Liability NII 128 128 125 125 125 112 100 101 98 99 238 226 226 223 222 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Lending Liability Commercial NIM +5.3% • Commercial NII was supported by strong lending growth in Wholesale Banking and the end of bonus rates for fresh money from a promotional campaign in Germany, which was partly offset by a stronger euro (€-15 mln QoQ) • The liability margin increased, mainly reflecting the end of the campaign in Germany • The lending margin was stable, as strong Wholesale Banking Lending NII offset the impact of continued growth of profitable mortgages • Commercial NII is expected to be between €15.2 bln and €15.3 bln in 2025 12 655 664 673 676 689 643 652 668 680 678 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Lending Liability 1) Excluding Financial Markets and Treasury
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Strong and structural increase in fee income Fee income per product category (in € mln) Retail assets under management & e-brokerage (in € bln) 376 378 392 409 418 244 254 243 264 322 250 245 308 288 290 60 62 69 69 68 78 62 82 92 66 1,009 1,001 1,094 1,122 1,165 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Daily Banking Lending Investment Products Insurance products Other +15% 232 239 243 254 268 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 +16% Structural growth • Another strong quarter in fee income, with continued structural growth (~75% alpha driven) • Retail Banking fees grew 14% YoY across markets • >1.1 mln mobile primary customers • 9% growth in active investment product customers to 5.0 mln • 16% growth in AuM & e-brokerage • 22% increase in the total number of trades in 3Q2025 • 11% higher Daily Banking fees • 14% growth in insurance fees • Wholesale Banking fees up by 19% YoY • 32% increase in fees from Lending as a relatively large number of deals originated in earlier quarters was converted in 3Q2025 13
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• Financial Markets is driven by client activity, and we continued supporting our clients in turbulent times, mostly in FX and interest rate management • Financial stakes included a €59 mln final dividend from our stake in the Bank of Beijing • Other included a €44 mln gain from the sale of an associate in Belgium All other income supported by continued strong results in FM and Treasury All other income (in € mln) 363 332 406 386 359 230 268 333 409 348 8 -13 -6 -26 22 170 -53 -10 -49 21 126 27 28 91 106 106 96 -2 -3 54 1,003 657 749 809 910 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Financial Markets Treasury WB/FM valuation adjustments Hedge ineffectiveness Financial stakes Other 14 1) 1) Financial stakes reflect the results on our participations in Bank of Beijing, TTB, and Van Lanschot Kempen. These results primarily consist of dividends received, and a limited amount of associated funding costs
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Continued proactive cost management 2,792 2,881 2,835 2,841 2,872 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 88 347 361 78 67 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 24 109 4 116 73 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 15 Expenses (in € mln) Excluding regulatory costs and incidental items Regulatory costs (in € mln) Incidental items (in € mln) • The YoY increase in expenses was mainly attributable to wage inflation from collective labour agreements and investments in business growth and scalability, partly offset by a stronger euro and operational efficiencies • Operational efficiencies were mainly driven by proactive cost management, optimisation of KYC activities, improved workforce composition and enhanced utilisation of AI • Incidental expense items in 3Q2025 primarily related to restructuring provisions for planned FTE reductions in Retail Banking, which are expected to result in ~€30 mln in annualised cost savings once fully implemented
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Risk costs below the through-the-cycle average Risk costs per business line Totals including Corporate Line Stage 2 ratio Stage 3 ratio 145 158 175 210 192 191 141 138 89 134 336 299 313 299 326 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking 7.2% 8.9% 8.3% 8.3% 8.1%7.6% 8.7% 8.2% 8.2% 8.3% 6.3% 9.4% 8.4% 8.6% 7.7% 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 ING Retail Banking Wholesale Banking 1.6% 1.7% 1.6% 1.5% 1.5% 1.5% 1.5% 1.5% 1.5% 1.4% 1.9% 2.0% 1.8% 1.7% 1.7% 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 ING Retail Banking Wholesale Banking 16 20 1918 18 17 Risk costs (in bps) • Risk costs were €326 mln, or 19 bps of average customer lending, remaining below the through-the-cycle average of ~20 bps • Stage 3 risk costs were €361 mln and were mainly related to a number of newly defaulted files in Wholesale Banking and collective provisioning in Retail Banking, mostly in consumer lending and business lending • Stage 1 and Stage 2 risk costs were €-35 mln, primarily reflecting portfolio movements
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Capital ratio increased due to strong profitability CET1 capital ratio development (in %) • CET1 capital increased due to strong capital generation, partly offset by a decrease in the market value of our stake in the Bank of Beijing • RWA increased by €0.4 bln, including €-0.2 bln of FX impacts • Credit RWA (excluding FX impacts) increased by €2.2 bln, driven by business growth • Operational RWA remained flat and market RWA decreased by €1.7 bln • The announced €1.6 bln distribution will have a pro forma impact of 48 bps on the CET1 ratio • A €1.1 bln share buyback will commence on 30 October 2025 and a €500 mln cash dividend will be paid on 15 January 2026 17 13.3% 12.9% 11.2% 13.4%+0.5% ~13% -0.3% -0.2% -0.0% -0.5% 2Q2025 Net result Dividend reserve Other capital movements RWA 3Q2025 Announced distribution 3Q2025 pro forma CET1 ratio target Expected fully-loaded CET1 MDA Management buffer
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Concluding remarks 18 • Another strong quarter, with continued commercial momentum, in line with our strategy to accelerate growth • Resilient strong capital generation enabling attractive shareholder returns • Announcement of a €1.6 bln additional distribution, aligning our CET1 ratio with our updated target • Generated capital will continue to be deployed to fuel growth and increase returns • We have further improved our outlook with ROE expected to end >12.5% for full-year 2025
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Q&A 19
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Appendix 20
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3Q2025 results overview (in € mln) Reported P&L Volatile items P&L excluding volatile items Commercial NII 3,823 0 3,823 Fee income 1,165 1 1,164 All other income 910 76 834 Total income 5,898 77 5,821 Expenses excl. regulatory costs 2,945 73 2,872 Regulatory costs 67 0 67 Operating expenses 3,012 73 2,939 Gross result 2,886 4 2,882 Addition to loan loss provisions 326 0 326 Result before tax 2,560 4 2,556 Taxation 703 Non-controlling interests 70 Net result 1,787 21 3Q2025 results overview
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Volatile items (in € mln) 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 WB/FM – valuation adjustments 8 -13 -6 -26 22 Capital gains/losses -51 -64 6 -14 5 Hedge ineffectiveness1) 170 -53 -10 -49 21 Other items income2) 46 -62 -29 -21 30 Total volatile items – income 173 -191 -39 -110 77 Incidental items – expenses3) -24 -109 -4 -116 -73 Impact total volatile items on gross result 149 -300 -42 -226 4 Volatile income and expense items 22 1) Derivatives at fair value through P&L not in hedge accounting and hedge ineffectiveness 2) 3Q2024: €-31 mln hyperinflation impact, €+77 mln gain as our share in the one-off profit of an associate in Belgium; 4Q2024: €-11 mln hyperinflation impact; €-51 mln impact of the pay-out of incentives in Germany; 1Q2025: €-29 mln hyperinflation impact; 2Q2025: €-21 mln hyperinflation impact; 3Q2025: €-14 mln hyperinflation impact, €+44 mln gain on the sale of an associate in Belgium 3) 3Q2024: €21 mln restructuring costs, €3 mln hyperinflation impact; 4Q2024: €65 mln restructuring costs, €21 mln hyperinflation impact; €22 mln one-off CLA-related payment to staff in the Netherlands; 1Q2025: €4 mln hyperinflation impact; 2Q2025: €118 mln of restructuring costs; €-2 mln hyperinflation impact; 3Q2025: €67 mln of restructuring costs; €6 mln hyperinflation impact
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Retail Banking countries contributing to strong returns 23 Retail Banking Total Netherlands Belgium1) Germany Spain Italy Australia Poland Romania Türkiye Scale (3Q2025) Customers (mln) 40.5 7.8 2.5 9.4 4.6 1.3 2.8 4.5 1.8 5.9 o.w. primary (mln) 16.7 4.9 1.2 3.2 1.8 0.5 1.2 2.3 1.0 0.6 o.w. mobile primary (mln) 15.1 4.3 1.0 2.8 1.7 0.5 1.1 2.1 1.0 0.6 Customer lending (€ bln) 514.5 175.4 98.7 115.5 29.4 12.0 41.4 33.0 7.2 2.0 Customer deposits (€ bln) 642.3 220.0 96.4 157.2 53.8 17.6 32.7 49.9 11.7 3.1 Risk-weighted assets (€ bln) 170.3 53.7 35.5 28.1 10.0 5.4 7.8 22.1 5.1 2.5 Commercial performance2) Mobile primary growth (in k) 1,115 172 47 312 202 76 44 141 95 26 Net core lending growth (€ bln) 35.5 15.5 1.0 6.6 2.5 1.8 4.1 2.5 0.5 0.8 Net core deposits growth (€ bln) 31.2 10.2 0.8 6.0 4.8 2.7 1.0 4.4 0.5 0.9 Profitability3) Return on equity4) 20.9% 28.9% 9.4% 24.5% 18.9% Non-material 18.5% 26.3% 36.0% Non-material Cost/income ratio 53.9% 42.6% 71.4% 48.2% 53.3% >100% 61.3% 49.5% 51.5% >100%5) 1) Including Luxembourg 2) 4-quarter rolling total 3) 4-quarter rolling average 4) Equity based on 13.0% RWA 5) Cost/income ratio in Türkiye affected by hyperinflation and market conditions
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~100 100-110 24 Total liability margin to stabilise at a 100-110 bps Average liability margin in bps1) • Replicating income represents the gross investment return on customer deposits, without considering deposit costs2) • Every 10 bps of pass-through on total savings and term deposits has an impact of ~€-0.4 bln on commercial NII • Announced savings rate cuts (up until 30 October) in retail eurozone are expected to lower deposit costs by ~€1.1 bln in 2025 (FY impact as of 2026: ~€1.4 bln) • Continuous term deposit repricing is expected to lower deposit costs by ~€0.4 bln in 2025 (as of 2026: ~€0.8 bln) -53 227 400 274 204 205 232 180 192 226 2021 2022 20252024 20262023 2027 1.4 2.1 8.3 10.6 9.0 9.1 10.4 9.0 8.7 10.1 43 66 119 110 2021 2022 20252024 20262023 2027 2021 2022 20252024 20262023 2027 3m EURIBOR (forward curve Sep 2025) 3m EURIBOR (forward curve Jun 2025) Replicating income (forward curve Sep 2025) Replicating income (forward curve Jun 2025) Total average liability margin3) Replicating income on Retail eurozone customer deposits Interest income in € bln1) • ~55% of retail eurozone replicating portfolio has an average remaining maturity between 1 and 15 years, providing a prolonged hedging tailwind to support the liability margin in the coming years 3-month EURIBOR forward curves Implied interest rates, end-of-period, in bps 1) The illustrative scenario assumes 3-4% of annual deposit growth 2) Actual average pass-through during 3Q2025 was ~43% (~85 bps total deposit costs). The total costs for only savings and term deposits combined was ~111 bps (~55% pass-through) 3) Liability margin covers RB eurozone (€514 bln), RB non-eurozone (€95 bln) and WB (€67 bln), and excludes Treasury and FM Liability margin supported by disciplined repricing
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Impact accounting asymmetry 25 Treasury interest rate differential (in € mln) Wholesale Banking Financial Markets (in € mln) -214 -174 -207 -252 -236 231 203 226 269 253 17 29 19 18 17 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Other NII Other income • Treasury benefited from favourable market opportunities through money market and FX transactions • These activities had a negative impact on other NII, which was more than offset by a positive impact on other income • Other NII primarily reflects the funding costs of positions for which associated revenue is reported in Other income • This accounting asymmetry is more pronounced in a positive rate environment and is also influenced by volume and product mix developments -192 -143 -167 -212 -108 52 29 61 59 53 515 416 521 525 446 376 302 415 371 391 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Other NII Fees Investment & Other income
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Granular deposit base Total customer deposits per segment (in € bln) Retail deposits per product (in € bln) 466 472 493 499 489 121 126 122 122 12469 74 79 76 8242 20 40 42 40 698 692 734 738 736 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Private individuals Business Banking Wholesale banking Treasury 160 166 162 168 170 344 353 372 377 375 78 75 75 71 6530 14 29 30 28 617 612 643 651 642 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Current accounts Savings Term deposits Treasury Other • Highly insured, granular and growing customer deposits represent a strong funding base • ~70% of total deposits is from private individuals, of which ~85% is DGS-covered • Strong focus on Retail Banking, diversified across >40 mln private individuals in 10 countries • Average private individual account balance of <€15,000 261) Including Private Banking 1)
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27 -31 -21 -2 19 17 -33 3 17 7 -2 -64 -18 15 26 15 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking 12 43 2 33 -43-65 -37 81 19 -7 -53 7 84 52 -50 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking 164 136 174 158 218 289 175 41 63 143 453 311 215 221 361 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking • Primarily reflecting portfolio movements • Mainly related to a number of newly defaulted files in Wholesale Banking and collective risk costs in the consumer lending and business lending portfolios of Retail Banking Additions to loan loss provisions per Stage Stage 1 provisioning (in € mln) Total includes Corporate Line Stage 2 provisioning (in € mln) Including modifications and total includes Corporate Line Stage 3 provisioning (in € mln) Note: Total stock of management overlays of €269 mln in 3Q2025
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58%25% 4% 14% Lending Daily Banking & Trade Finance Financial Markets Treasury & Other 23% 11% 18%5% 8% 13% 16% 6% Mortgages Netherlands Other lending Netherlands Mortgages Germany Other lending Germany Mortgages Belgium Other lending Belgium Mortgages Other Other lending Other 68% 32% Retail Banking Wholesale Banking 65%5% 20% 10% Residential mortgages Consumer lending Business lending Other lending Well-diversified lending credit outstandings1) by activity 28 ING Group Retail Banking Wholesale Banking €835 bln €568 bln €568 bln €268 bln 2) 1) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions and assets held for sale) 2) Incl €52 bln Retail-related Treasury lending and €4 bln Other Retail Lending
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Wholesale Banking lending credit outstandings1) Diversification across geographies Diversification across sectors 8% 11% 9% 22% 7% 9% 17% 2% 15% 1% Netherlands BeLux Germany Retail Other countries UK European Network North America Americas (excl North America) Asia Africa 8% 11% 11% 9% 11%16% 32% 2% Real Estate, Infra & Construction Commodities, Food & Agri TMT & Healthcare Transportation & Logistics Energy Diversified Corporates Financial Institutions Other €268 bln €268 bln 291) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions)
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Important legal information 30 ING Group’s annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2024 ING Group consolidated annual accounts. All figures in this document are unaudited. Small differences are possible in the tables due to rounding. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions and customer behaviour, in particular economic conditions in ING’s core markets, including changes affecting currency exchange rates and the regional and global economic impact of the invasion of Russia into Ukraine and related international response measures (2) changes affecting interest rate levels (3) any default of a major market participant and related market disruption (4) changes in performance of financial markets, including in Europe and developing markets (5) fiscal uncertainty in Europe and the United States (6) discontinuation of or changes in ‘benchmark’ indices (7) inflation and deflation in our principal markets (8) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness (9) failures of banks falling under the scope of state compensation schemes (10) non-compliance with or changes in laws and regulations, including those concerning financial services, financial economic crimes and tax laws, and the interpretation and application thereof (11) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities, including in connection with the invasion of Russia into Ukraine and the related international response measures (12) legal and regulatory risks in certain countries with less developed legal and regulatory frameworks (13) prudential supervision and regulations, including in relation to stress tests and regulatory restrictions on dividends and distributions (also among members of the group) (14) ING’s ability to meet minimum capital and other prudential regulatory requirements (15) changes in regulation of US commodities and derivatives businesses of ING and its customers (16) application of bank recovery and resolution regimes, including write down and conversion powers in relation to our securities (17) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers or stakeholders who feel misled or treated unfairly, and other conduct issues (18) changes in tax laws and regulations and risks of non-compliance or investigation in connection with tax laws, including FATCA (19) operational and IT risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business and including any risks as a result of incomplete, inaccurate, or otherwise flawed outputs from the algorithms and data sets utilized in artificial intelligence (20) risks and challenges related to cybercrime including the effects of cyberattacks and changes in legislation and regulation related to cybersecurity and data privacy, including such risks and challenges as a consequence of the use of emerging technologies, such as advanced forms of artificial intelligence and quantum computing (21) changes in general competitive factors, including ability to increase or maintain market share (22) inability to protect our intellectual property and infringement claims by third parties (23) inability of counterparties to meet financial obligations or ability to enforce rights against such counterparties (24) changes in credit ratings (25) business, operational, regulatory, reputation, transition and other risks and challenges in connection with climate change, diversity, equity and inclusion and other ESG-related matters, including data gathering and reporting and also including managing the conflicting laws and requirements of governments, regulators and authorities with respect to these topics (26) inability to attract and retain key personnel (27) future liabilities under defined benefit retirement plans (28) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines (29) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations, and (30) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING’s more recent disclosures, including press releases, which are available on www.ING.com. This document may contain ESG-related material that has been prepared by ING on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. ING has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness, reasonableness or reliability of such information. This document may also discuss one or more specific transactions and/or contain general statements about ING’s ESG approach. The approach and criteria referred to in this document are intended to be applied in accordance with applicable law. Due to the fact that there may be different or even conflicting laws, the approach, criteria or the application thereof, could be different. Materiality, as used in the context of ESG, is distinct from, and should not be confused with, such term as defined in the Market Abuse Regulation or as defined for Securities and Exchange Commission (‘SEC’) reporting purposes. Any issues identified as material for purposes of ESG in this document are therefore not necessarily material as defined in the Market Abuse Regulation or for SEC reporting purposes. In addition, there is currently no single, globally recognized set of accepted definitions in assessing whether activities are “green” or “sustainable.” Without limiting any of the statements contained herein, we make no representation or warranty as to whether any of our securities constitutes a green or sustainable security or conforms to present or future investor expectations or objectives for green or sustainable investing. For information on characteristics of a security, use of proceeds, a description of applicable project(s) and/or any other relevant information, please reference the offering documents for such security. This document may contain inactive textual addresses to internet websites operated by us and third parties. Reference to such websites is made for information purposes only, and information found at such websites is not incorporated by reference into this document. ING does not make any representation or warranty with respect to the accuracy or completeness of, or take any responsibility for, any information found at any websites operated by third parties. ING specifically disclaims any liability with respect to any information found at websites operated by third parties. ING cannot guarantee that websites operated by third parties remain available following the publication of this document, or that any information found at such websites will not change following the filing of this document. Many of those factors are beyond ING’s control. Any forward-looking statements made by or on behalf of ING speak only as of the date they are made, and ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason. This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the United States or any other jurisdiction.
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Fixed income presentation 3Q2025 30 October 2025
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Commercial momentum continues with strong growth in 3Q2025 Mobile primary customers +197,000 Lending growth2) €14.2 bln Deposits growth2) €-0.2 bln Return on equity3) 12.6% 2 Fee income €1,165 mln 1) Includes private individuals only 2) Quarterly net core lending and deposits growth 3) Four-quarter rolling average 4) Total figure for 9M2025, see our 2024 annual report for definition Sustainable volume mobilised €110 bln4) 37% of our >40 mln customers are mobile primary1) 7% annualised net core lending growth in 9M2025 6% annualised net core deposits growth in 9M2025 12% growth in 9M2025 versus 9M2024 On track to meet >12.5% in 2025 and increase thereafter 29% increase in 9M2025 versus 9M2024
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€6.1 bln net profit €-3.1 bln regular dividend €-4.5 bln cash and SBB €-1.1 bln capital consumption 14.3% 13.4% 1.8% -0.9% -0.3% -1.3% -0.2% 3Q2024 CET1 ratio Capital generation Regular dividends RWA consumption Additional distributions Other 3Q2025 CET1 ratio Commercial growth has resulted in consistent strong capital generation • Consistent strong capital generation, adding >2%-points per annum to our CET1 ratio on average over the last three years • 50% payout has resulted in an attractive and predictable cash yield • Capital deployed into profitable growth across Retail Banking and Wholesale Banking • Additional distributions from excess capital, with €4 bln in share buybacks and €500 mln in cash in the last four quarters 3
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• Consistently strong shareholder returns through steady cash dividend payments and regular share buyback programmes • Committed to generating a healthy shareholder return going forward • We will update the market with our 1Q2026 results Capital generation has enabled attractive returns for shareholders 4 Distributions (in € mln) As distributed in the respective quarter Shareholder return (in %) Four-quarter DPS1) / four-quarter rolling share price Share price (in €) 1,237 991 760 1,216 925 1,129 500 2,152 1,039 2,366 991 1,260 3,368 1,964 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Share buyback Cash dividend 14.7 15.2 16.1 16.8 18.016.3 15.1 18.0 18.6 22.1 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Four-quarter rolling average End of quarter 17.4% 15.0% 15.9% 15.3% 13.9% 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 1) Total distributions per share
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• CET1 ratio target adjusted to cater for higher (expected) regulatory requirements • Current fully-loaded CET1 MDA of 10.95%, up 9 bps versus 2Q2025, reflecting a further increase in the CCyB1) in Poland • The announced increase in the CCyB in Spain (+3 bps) • The expected reciprocation of macroprudential sectoral systemic risk buffer requirements in Belgium and Germany (+18 bps) • An expected higher P2R for Dutch interest-only mortgages • A target of ~13% CET1 ratio implies a comfortable buffer to MDA • Current fully-loaded MDA includes a relatively high CCyB2) • Capital >13% CET1 ratio is considered excess CET1 ratio target adjusted for higher regulatory requirements 5 10.5% 11.2% ~200 bps ~180 bps 3Q2020 3Q2025 (Expected) fully-loaded CET1 MDA Management buffer CET1 target Development regulatory requirement since last CET1 target update 1) Countercyclical buffer requirement 2) 1.02% versus 0.03% in 3Q2020 ~13%~12.5% +70 bps +50 bps
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• Well-diversified business mix and low risk profile results in predictable cashflow • Policy to distribute 50% of (resilient) net profit, resulting in an attractive dividend yield • Earnings and dividends per share expected to grow further • Deploy capital into profitable growth • Invest in further diversification through capital-light income streams • Acceleration of profitable growth would further increase capital generation • M&A opportunities to be considered based on stringent criteria • Structural excess capital will continue to be returned to shareholders Capital allocation will continue to accelerate growth and increase returns 6 Continue providing an attractive shareholder return Deploy capital into profitable growth Sustain additional distributions 1) As implied by our 2027 targets and estimated by company compiled sell-side equity analyst consensus pre-3Q2025 Earnings per share1) 2025 2026 2027
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2025 outlook 7
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Our 2025 outlook has improved further Improved 2025 outlook Return on equity 2025 >12.5% Mobile primary customers annual growth +1 mln Fee income 2025 >10% growth Total income 2025 ~€22.8 bln Total expenses 2025 Lower end of €12.5-€12.7 bln2) CET1 ratio Target level ~13% 8 1) Including incidental items recorded in 1H2025 2) Including incidental items recorded in 9M2025 Note: This outlook excludes the impact of the previously announced intended sale of ING’s business in Russia to Global Development JSC, where we expect a negative P&L impact of around €0.8 billion post tax. It also excludes potential other incidental items and/or one- offs. The targets and outlook on this slide are forward-looking statements that are based on management’s current expectations and are subject to change, including as a result of the factors described under the section entitled ‘Important Legal Information’ in this document. ING assumes no obligation to publicly update or revise these forward-looking statements, whether as a result of new information or for any other reason Previous 2025 outlook Return on equity 2025 ~12.5% Mobile primary customers annual growth +1 mln Fee income 2025 Higher end of 5-10% growth Total income 2025 Roughly stable Total expenses 2025 Lower end of €12.5-€12.7 bln1) CET1 ratio by 2025 12.8-13.0%
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9 Business profile
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Netherlands Belgium Germany Other Challengers Growth Markets WB Rest of World Corporate Line and Other 67% 30% 3% Retail Banking Wholesale Banking Corporate Line 28% 15% 15% 11% 15% 14% 3% €17.2 bln Wholesale Banking International Network EMEA Asia Pacific Americas Retail Banking footprint Netherlands Belgium Luxembourg Germany Spain Italy Australia Poland Romania Türkiye Retail Banking • Focus on earning the primary relationship • Technology to offer a differentiating experience to our customers • Distribution increasingly through mobile devices which requires simple product offering Wholesale Banking • A leading European Wholesale Bank, powered by: • Our global reach, with local experts • We are sector experts • We are sustainability pioneers €17.2 bln 25% 14% 12%11% 11% 22% 5% €336 bln 10 Well-diversified business mix Total income 9M2025 Total income 9M2025 RWA (end of period) 9M2025
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Executing our strategy to be the best European bank 11 Empowering people to stay a step ahead in life and in business Providing seamless digital services Staying safe & secure Using our scalable Tech & Operations Unlocking our people’s full potential growing the difference Uniquely ING Sustainability at the heart Superior value for customers Purpose Strategic pillars Enablers
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3Q2025 results 12
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• Increased commercial net interest income, driven by strong performance in Wholesale Banking Lending and the conclusion of a promotional savings campaign in Retail Banking Germany • Very strong quarter for fee income, driven by customer growth in Retail Banking and volume growth due to our clients’ increased financing needs in Wholesale Banking • All other income was supported by continued strong results in Financial Markets and Treasury, and a final dividend from our stake in the Bank of Beijing Strong total income with growth in net interest income and fees 3,897 3,749 3,794 3,772 3,823 1,009 1,001 1,094 1,122 1,165 1,003 657 749 809 910 5,909 5,407 5,637 5,702 5,898 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Commercial NII Fee income All other income 13 Total income (in € mln)
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Net core deposits growth €-0.2 bln Net core lending growth €14.2 bln Continued growth in customer lending Customer lending (in € bln) Customer deposits (in € bln) 694.7 709.07.7 1.0 5.7 0.1 -0.1 2Q2025 Mortgages Consumer lending Business lending Wholesale Banking Other 3Q2025 738.1 736.16.9 -7.1 -1.8 2Q2025 Retail Banking Wholesale Banking Other 3Q2025 1) 1) Strong growth in customer lending • €8.6 bln net core lending growth in Retail Banking, driven by ongoing growth of the mortgage portfolio. Additional growth in consumer lending, mostly in Germany, Poland and the Netherlands • Wholesale Banking contribution was supported by strong momentum in Lending and Trade Finance Services Slight decline in customer deposits • Lower deposit volumes in Retail Banking, primarily reflecting outflows after the end of promotional campaigns and impacted by seasonal effects • Strong inflow in Wholesale Banking, driven by PCM, FM and our cash pooling business 141) Other includes movements in the Treasury and run-off portfolios as well as currency impacts
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Higher commercial net interest income supported by lending Breakdown commercial NII (in € mln) Development of margins (in bps)Average customer balances (in € bln)1) 2,103 2,119 2,109 2,113 2,149 1,794 1,630 1,685 1,659 1,674 3,897 3,749 3,794 3,772 3,823 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Lending NII Liability NII 128 128 125 125 125 112 100 101 98 99 238 226 226 223 222 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Lending Liability Commercial NIM +5.3% • Commercial NII was supported by strong lending growth in Wholesale Banking and the end of bonus rates for fresh money from a promotional campaign in Germany, which was partly offset by a stronger euro (€-15 mln QoQ) • The liability margin increased, mainly reflecting the end of the campaign in Germany • The lending margin was stable, as strong Wholesale Banking Lending NII offset the impact of continued growth of profitable mortgages • Commercial NII is expected to be between €15.2 bln and €15.3 bln in 2025 15 655 664 673 676 689 643 652 668 680 678 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Lending Liability 1) Excluding Financial Markets and Treasury
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Strong and structural increase in fee income Fee income per product category (in € mln) Retail assets under management & e-brokerage (in € bln) 376 378 392 409 418 244 254 243 264 322 250 245 308 288 290 60 62 69 69 68 78 62 82 92 66 1,009 1,001 1,094 1,122 1,165 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Daily Banking Lending Investment Products Insurance products Other +15% 232 239 243 254 268 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 +16% Structural growth • Another strong quarter in fee income, with continued structural growth (~75% alpha driven) • Retail Banking fees grew 14% YoY across markets • >1.1 mln mobile primary customers • 9% growth in active investment product customers to 5.0 mln • 16% growth in AuM & e-brokerage • 22% increase in the total number of trades in 3Q2025 • 11% higher Daily Banking fees • 14% growth in insurance fees • Wholesale Banking fees up by 19% YoY • 32% increase in fees from Lending as a relatively large number of deals originated in earlier quarters was converted in 3Q2025 16
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• Financial Markets is driven by client activity, and we continued supporting our clients in turbulent times, mostly in FX and interest rate management • Financial stakes included a €59 mln final dividend from our stake in the Bank of Beijing • Other included a €44 mln gain from the sale of an associate in Belgium All other income supported by continued strong results in FM and Treasury 363 332 406 386 359 230 268 333 409 348 8 -13 -6 -26 22 170 -53 -10 -49 21 126 27 28 91 106 106 96 -2 -3 54 1,003 657 749 809 910 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Financial Markets Treasury WB/FM valuation adjustments Hedge ineffectiveness Financial stakes Other 17 1) 1) Financial stakes reflect the results on our participations in Bank of Beijing, TTB, and Van Lanschot Kempen. These results primarily consist of dividends received, and a limited amount of associated funding costs All other income (in € mln)
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Continued proactive cost management 2,792 2,881 2,835 2,841 2,872 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 88 347 361 78 67 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 24 109 4 116 73 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 18 Expenses (in € mln) Excluding regulatory costs and incidental items Regulatory costs (in € mln) Incidental items (in € mln) • The YoY increase in expenses was mainly attributable to wage inflation from collective labour agreements and investments in business growth and scalability, partly offset by a stronger euro and operational efficiencies • Operational efficiencies were mainly driven by proactive cost management, optimisation of KYC activities, improved workforce composition and enhanced utilisation of AI • Incidental expense items in 3Q2025 primarily related to restructuring provisions for planned FTE reductions in Retail Banking, which are expected to result in ~€30 mln in annualised cost savings once fully implemented
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Risk costs below the through-the-cycle average Risk costs per business line Totals including Corporate Line Stage 2 ratio Stage 3 ratio 145 158 175 210 192 191 141 138 89 134 336 299 313 299 326 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking 7.2% 8.9% 8.3% 8.3% 8.1%7.6% 8.7% 8.2% 8.2% 8.3% 6.3% 9.4% 8.4% 8.6% 7.7% 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 ING Retail Banking Wholesale Banking 1.6% 1.7% 1.6% 1.5% 1.5% 1.5% 1.5% 1.5% 1.5% 1.4% 1.9% 2.0% 1.8% 1.7% 1.7% 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 ING Retail Banking Wholesale Banking 19 20 1918 18 17 Risk costs (in bps) • Risk costs were €326 mln, or 19 bps of average customer lending, remaining below the through-the-cycle average of ~20 bps • Stage 3 risk costs were €361 mln and were mainly related to a number of newly defaulted files in Wholesale Banking and collective provisioning in Retail Banking, mostly in consumer lending and business lending • Stage 1 and Stage 2 risk costs were €-35 mln, primarily reflecting portfolio movements
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Concluding remarks 20 • Another strong quarter, with continued commercial momentum, in line with our strategy to accelerate growth • Resilient strong capital generation enabling attractive shareholder returns • Announcement of a €1.6 bln additional distribution, aligning our CET1 ratio with our updated target • Generated capital will continue to be deployed to fuel growth and increase returns • We have further improved our outlook with ROE expected to end >12.5% for full-year 2025
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Capital 21
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• RWA increased by €0.4 bln to €336.2 bln, including €-0.2 bln of FX impact on credit RWA • Credit RWA excluding FX impact increased by €2.2 bln, driven by business growth, partly offset by a change in the profile of the loan book and the impact from equity revaluations and various other effects • Operational RWA remained flat, while market RWA decreased by €-1.7 bln Credit RWA excl. FX impact €+2.2 bln Risk-weighted assets increased due to business growth 5.5 0.0 0.0-0.2 -0.5 -2.8 -1.7 2Q2025 RWA FX impact on credit RWA Volume development Overall profile of the loan book Models, methodology and policy updates Other Market RWA Operational RWA 3Q2025 RWA 335.8 336.2 Risk-weighted assets development (in € bln) 22
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Capital ratio Fully loaded SREP requirementCapital ratio developments Management buffer (incl. P2G) CET1 ratio increased due to strong profitability Total capital ratio development (in %) 13.3% 13.4% 19.1% 10.95% +0.5% 2.3% 3.5% -0.3% -0.2% -0.0% 2Q2025 CET1 ratio Net profit Dividend reserve Other capital movements RWA 3Q2025 CET1 ratio AT1 Tier 2 3Q2025 Total capital ratio CET1 ratio target ~13% • CET1 capital increased due to strong capital generation, partly offset by a decrease in the market value of our stake in the Bank of Beijing • The AT1 ratio rose to 2.3% following the issuance of a $1.5 bln AT1 instrument. The Tier 2 ratio increased to 3.5% after the issuance of a €1.25 bln Tier 2 instrument • The announced €1.6 bln distribution will have a pro forma impact of 48 bps on the CET1 ratio • A €1.1 bln share buyback will commence on 30 October 2025 and a €500 mln cash dividend will be paid on 15 January 2026 23
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• Fully loaded CET1 requirement is 10.95% • 4.50% Pillar 1 Requirement (P1R) • 0.93% Pillar 2 Requirement (P2R) • 2.50% Capital Conservation Buffer (CCB) • 1.02% Countercyclical Buffer (CCyB) • 2.00% Systemically Important Financial Institutions Buffer (SiFi) • Fully loaded Tier 1 requirement is 12.76% • 0.31%-point of P2R can be filled with AT1 • Fully loaded Total Capital requirement is 15.17% • 0.41%-point of P2R can be filled with Tier 2 • Anticipated regulatory changes are expected to increase the fully loaded CET1 ratio requirement from 10.95% to ~11.2% 4.50% 6.00% 8.00% 0.93% 1.24% 1.65% 2.50% 2.50% 2.50% 1.02% 1.02% 1.02% 2.00% 2.00% 2.00% CET1 Tier 1 Total capital P1R P2R CCB CCyB SiFi P2G MDA restriction level (10.95%) MDA restriction level (12.76%) MDA restriction level (15.17%) Buffer to MDA remains strong 24 Buffer to MDA 2.41% or €8.1 bln 2.88% or €9.7 bln 3.93% or €13.2 bln ING Group fully loaded SREP requirements
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Funding & liquidity 25
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TLAC/MREL as percentage of RWA TLAC/MREL as percentage of leverage exposure 13.4% 2.3% 3.5% 13.1% 18.00% 22.62% 5.40% 5.40% TLAC/MREL eligible instruments 3Q2025 TLAC requirement MREL requirement Comfortably meeting TLAC and MREL requirements 3.8% 0.6% 1.0% 3.7% 6.75% 7.24% TLAC/MREL eligible instruments 3Q2025 TLAC requirement MREL requirement 9.0% CET1 AT1 T2 HoldCo Senior TLAC / MREL requirement Combined buffer requirement 32.2% 23.40% 28.02% • ING follows a Single Point of Entry (SPE) resolution strategy and issues TLAC/MREL eligible instruments from its resolution entity ING Groep N.V. • RWA-based MREL is the most constraining requirement for ING. As per 3Q2025, ING amply meets the TLAC and MREL requirements with a ratio of 32.2% of RWA and 9.0% of leverage exposure (LR) 26
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Long-term debt maturity ladder as per 30 September 2025 (in € bln)1) Note: For instruments containing a par call option, the first reset date is assumed 58%34% 8% 100% Redemptions 2025 Issuance 2025 2025 2026 2027 2028 2029 2030 2031 2032 2033 27 Long-term debt issuance activity and maturity ladder Issuance 2025 • In 3Q2025, ING issued a $1.5 bln AT1, a €1.25 bln Tier 2 and ~€4.8 bln in covered bond format • Issuance guidance, subject to balance sheet developments, is: • €6-8 bln Holdco Senior of which ~€6 bln has already been issued per 3Q2025 • €5-7 bln secured issuance (including RMBS) across various entities, of which ~€4.8 bln has been issued per 3Q2025 • Opco Senior issuance could be issued for internal ratio management and general corporate funding purposes 91% 2% 7% EUR USD Other 2034 2035 >2035 1) Maturity ladder is based on the contractual maturity for bullets and the 1st call/reset date for callable bonds. For certain instruments, the call exercise is subject to pre-emptive authorization by the competent authority and this mapping should not be seen as guidance on their actual exercise. Excludes structured notes Currency split of outstandings as per 30 September 2025 HoldCo Senior Tier 2 AT1 0 5 10 15 20 RMBS Covered Opco Senior Holdco Senior Tier 2 AT1
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ING Bank N.V. ING Belgium S.A./N.V. ING DiBa AG ING Bank (Australia) Ltd ING Bank Hipoteczny (Poland) ING Bank AS (Türkiye) Instruments overview • Secured funding • Senior unsecured • Secured funding • Secured funding • Secured funding • Senior unsecured • Secured funding • Capital Outstanding1) • Covered bond: ~€23.7 bln • Senior unsecured: ~€3.6 bln2) • RMBS: €1.85 bln • Covered bond: €6.75 bln • Covered bond: €8.3 bln • Covered bond: A$4.9 bln • Senior unsecured: A$4.5 bln • RMBS: A$2.3 bln • Covered bond: PLN1.5 bln • Tier 2: US$150 mln 2025 Issuance1) • €2.5 bln (Covered bond) • €1.25 (Covered bond) • n/a • A$1.8 bln (Senior unsecured) • A$ 1.5 bln (Covered bond) • PLN1 bln (Covered Bond) • n/a Underlying collateral • Residential mortgages • Residential mortgages • Residential mortgages • Residential mortgages • Residential mortgages • n/a Covered Bond programme • ING Bank Hard and Soft Bullet • ING Bank Soft Bullet • ING Bank Soft Bullet 2 • ING Belgium Pandbrieven • ING-DiBa AG Pfandbriefe • ING Bank (Australia) Ltd • ING Bank Hipoteczny • n/a Issuance outstanding across ING subsidiaries 1) 1) 28 Covered bond maturity ladder as per 30 September 2025 (in € bln) 1) Externally placed bonds 2) Excluding structured notes 0 2 4 6 8 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 >2035 ING Bank ING Belgium ING Bank Australia ING Germany ING Bank Hipoteczny
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Recent Green Funding transactions Year of Issuance 2022 2022 2022 2023 2023 2024 2024 2024 2025 Issuer ING Groep N.V. ING Groep N.V. ING-DiBa AG Green Lion 2023-1 ING-DiBa AG ING Groep N.V. Green Lion 2024-1 ING Groep N.V. ING Groep N.V. Size / Currency €1.50 bln €1.00 bln €1.00 bln €850 mln €1.00 bln €1.25 bln €1.00 bln €1.00 bln €1.25 bln Tenor 4NC3 11NC6 8yr 4.9yr1) 4.25yr 11NC10 4.8yr1) 7NC8 11NC6 Asset class Holdco Senior Tier 2 Covered Bond RMBS Covered Bond Holdco Senior RMBS Holdco Senior Tier 2 ING is dedicated to its Green Funding Programme 29 External consultants & providersGreen Funding instruments: Objectives and added value • Support meeting our sustainability objectives • Fund growth in our Eligible Green Loan portfolio • Continued leadership in the Green Bond market • Support sustainability efforts on both sides of the balance sheet • Financing of new projects and directing investments to assets that have demonstrated climate benefits • Second party opinion provider • Renewable energy consultant • Green buildings consultant 1) Until the first optional redemption date For the above specified instruments, a prospectus is available. For more information and the prospectus, please visit Debt securities ING Groep N.V. | ING
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Use of proceeds ▪ ING will finance and/or refinance, in part or in whole, an Eligible Green Loan Portfolio in accordance with the Eligibility Criteria stated in the Framework • Net proceeds will be allocated to Eligible Green Loan Portfolio, including: Project evaluation and selection • Projects financed and/or refinanced through Green proceeds are evaluated and selected based on compliance with the Eligibility Criteria • Sustainable ALM Steering Committee (SteerCo) as the main governing body of the Framework • ING’s Environmental & Social Risk policies and transaction approval process aim to ensure that loans comply with ING’s environmental and social policies • EU Taxonomy alignment has been assessed in the SPO Reporting • Aggregated (across multiple Green Funding Instruments) • Allocation and impact are reported. Additional reported items can be found in the ING Global Green Funding Framework • Limited assurance of the Green Funding Allocation Reporting provided by an external auditor on an annual basis • Second party opinion by ISS Corporate Solutions (ICS) ING Global Green Funding Framework 2024 Commercial Real Estate Residential Real Estate Renewable Energy (wind & solar) NetherlandsNetherlands, Germany, Poland, Belgium Global Management of proceeds • The proceeds are managed in a portfolio approach; where relevant, bond-by-bond approach is also applied (e.g. Green RMBS) • Level of allocation matches or exceeds the balance of net proceeds. The proceeds from Green Funding Instruments are allocated to an Eligible Green Loan Portfolio • Unallocated net proceeds will be held in ING’s treasury liquidity portfolio at ING’s own discretion 30 • Our ING Global Green Funding Framework has been assessed by a Second Party Opinion (SPO) provider and is aligned with ICMA Green Bond Principles 2021. The framework is presented through the below four pillars:
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Management of proceeds • Eligible Green Loan Portfolio allocation in FY2024: ESG Risk management ▪ ING has a robust ESG Risk Management process in place. For more information, please see ING Annual Report 2024 • ING’s Environmental & Social Risk policies and transaction approval process aim to ensure that loans comply with environmental and social policies Governance of Green Bond Framework • ING has established a Sustainable ALM SteerCo to: • Review and approve the Framework • Approval of the latest Eligibility Criteria • Approval and key advisor for any framework related topics Project selection and management of proceeds Single pool of eligible green loans (in € bln) Renewable energy 6.7 Green buildings (residential) 41.7 Green buildings (commercial) 5.3 Total Eligible Green Loan Portfolio 53.7 Of which: allocated amount 15.6 Of which: unallocated amount 38.1 31 • Projects financed and/or refinanced through Green Funding Instruments proceeds are evaluated and selected based on compliance with the Eligibility Criteria. The proceeds are managed under the portfolio approach; where applicable, the bond-by-bond approach is also used, and is indicated in the reporting Compliance with Eligibility Criteria • ICMA Green Bond Principles categories and/or: • EU Taxonomy1) 1) Apply on a best-efforts basis considering local regulation differences
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External verification Use of Proceeds √ Evaluation and selection √ Management of Proceeds √ Reporting √ 32 SPO Opinion on the ING Global Green Funding Framework • ISS has a positive overall evaluation for the sustainability criteria in ING’s Green Funding Framework’s • ING’s Green Funding Framework is in line with the ICMA Green Bond Principles • Use of Proceeds contribute to UN Sustainable Development Goals 7 and 131) • The rationale for issuing Green Funding instruments aligns with ING’s sustainability strategy and objectives External Assurance Report • ING may request, on an annual basis, a limited assurance report on the allocation of the Green Funding Instruments proceeds to eligible assets, provided by its current external auditor or any subsequent external auditor 1) The impact of the UoP categories on UN Sustainable Development Goals is assessed with proprietary methodology and may therefore differ from the Issuer's description in the Framework
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738 736 94 93 168 170 21 27 50 51 17 15 2Q2025 3Q2025 689 703 54 54 50 54 152 147 76 83 50 36 16 16 2Q2025 3Q2025 1,087 33 Strong balance sheet with customer deposits as primary source of funding Well-diversified customer loan book • See “Asset Quality” section of this presentation Stable funding profile • 67% of the balance sheet is funded by customer deposits • 87% of total customer deposits is in Retail Banking • Well-balanced loan-to-deposit ratio of 0.961) Conservative trading profile • Majority of our Financial Markets business is customer flow based where we largely hedge our positions, reflected in offsetting positions in assets and liabilities at fair value • The average Value-at-Risk for the trading portfolio is managed at low levels Balance sheet ING Group (in € bln) Assets Liabilities 1) Loan-to-deposit ratio is calculated as customer lending including provisions for loan losses divided by customer deposits Loans to customers Securities at amortised cost Financial assets at FVOCI Financial assets at FVPL Cash with central banks Loans to banks Other Customer deposits Financial liabilities at FVPL Wholesale funding Deposits from banks Total equity Other 1,092 1,087 1,092
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Robust liquidity position with a 12-month moving average LCR of 140% 50% 23% 3% 6% 6% 10% 2% Customer deposits (private individuals) Customer deposits (other) Interbank Lending/repurchase agreements CD/CP Long-term senior debt Subordinated debt LCR 12-month moving average (in € bln) 30 September 2025 30 June 2025 Level 1 190.6 190.6 Level 2A 3.0 3.2 Level 2B 7.7 7.7 Total HQLA 201.3 201.5 Stressed outflow 245.8 243.0 Stressed inflow 101.8 99.8 LCR 140% 141% 34 Funding mix1) 30 September 2025 ING maintains a sizeable liquidity buffer • ING’s funding consists mainly of retail deposits, corporate deposits and public debt • ING’s 12-month moving average LCR at 140% • Besides the HQLA buffer, ING maintains large pools of ECB-eligible assets, in the form of internal securitisations and credit claims. The total available liquidity resources were €335 bln as per the end of 3Q2025 Liquidity buffer • Level 1: mainly cash with central banks, core European sovereign bonds, SSA and US Treasuries • Level 1B: core European and Nordic covered bonds • Level 2A: mainly Canadian covered bonds • Level 2B: mainly short-dated German Auto ABS and shares on major stock indices 1) Liabilities excluding trading securities and IFRS-EU equity
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Strong rating profile at both Group and Bank levels Main credit ratings of ING on 29 October 2025 S&P Moody’s Fitch Stand-alone rating a baa1 a+ Government support - 1 notch - Junior debt support 1 notch N/A - Moody’s LGF support N/A 3 notches N/A ING Groep N.V. (HoldCo) Long-term issuer rating A- n/a A+ Short-term issuer rating A-2 n/a F1 Outlook Stable Stable1) Stable Senior unsecured rating A- Baa1 A+ AT1 - Ba1 BBB Tier 2 BBB Baa2 A- ING Bank N.V. (OpCo) Long-term issuer rating A+ A1 AA- Short-term issuer rating A-1 P-1 F1+ Outlook Stable Stable Stable Senior unsecured rating A+ A1 AA- Tier 2 BBB+ Baa2 A- 35 Latest rating actions on ING Group and Bank • S&P: upgraded ING Bank to A+ in July 2017. In June 2025, S&P affirmed ING's rating and outlook, reflecting S&P’s view that ING’s ratings remain justified also when capitalisation is reduced in line with ING’s CET1 ratio target • Moody’s: affirmed ING Bank's long-term issuer rating in June 2025 at A1, with the outlook for senior unsecured changed from Positive to Stable, reversing last year's decision on the back of lower expected issuance volumes (linked to lower MREL requirements) • Fitch: upgraded ING Bank to AA- in February 2019 and affirmed in October 2025. This reflects Fitch’s view that ING has a strong franchise in Retail Banking and Wholesale Banking in the Benelux region, supporting resilient profitability. Ratings are also supported by a well-balanced funding profile and conservative risk profile 1) Outlook refers to the senior unsecured rating
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Asset quality 36
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37 -31 -21 -2 19 17 -33 3 17 7 -2 -64 -18 15 26 15 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking 12 43 2 33 -43-65 -37 81 19 -7 -53 7 84 52 -50 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking 164 136 174 158 218 289 175 41 63 143 453 311 215 221 361 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Retail Banking Wholesale Banking • Primarily reflecting portfolio movements • Mainly related to a number of newly defaulted files in Wholesale Banking and collective risk costs in the consumer lending and business lending portfolios of Retail Banking Additions to loan loss provisions per Stage Stage 1 provisioning (in € mln) Total includes Corporate Line Stage 2 provisioning (in € mln) Including modifications and total includes Corporate Line Stage 3 provisioning (in € mln) Note: Total stock of management overlays of €269 mln in 3Q2025
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58%25% 4% 14% Lending Daily Banking & Trade Finance Financial Markets Treasury & Other 23% 11% 18%5% 8% 13% 16% 6% Mortgages Netherlands Other lending Netherlands Mortgages Germany Other lending Germany Mortgages Belgium Other lending Belgium Mortgages Other Other lending Other 68% 32% Retail Banking Wholesale Banking 65%5% 20% 10% Residential mortgages Consumer lending Business lending Other lending Well-diversified lending credit outstandings1) by activity 38 ING Group Retail Banking Wholesale Banking €835 bln €568 bln €568 bln €268 bln 2) 1) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions and assets held for sale) 2) Incl €52 bln Retail-related Treasury lending and €4 bln Other Retail Lending
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Wholesale Banking lending credit outstandings1) Diversification across geographies Diversification across sectors 8% 11% 9% 22% 7% 9% 17% 2% 15% 1% Netherlands BeLux Germany Retail Other countries UK European Network North America Americas (excl North America) Asia Africa 8% 11% 11% 9% 11%16% 32% 2% Real Estate, Infra & Construction Commodities, Food & Agri TMT & Healthcare Transportation & Logistics Energy Diversified Corporates Financial Institutions Other €268 bln €268 bln 391) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions)
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Appendix 40
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Issuance entities under our approach to resolution ING Groep N.V. ING Bank N.V. Designated resolution entity ING Belgium ING Australia ING Germany Other ING subsidiaries Eligible instruments for Group TLAC/MREL TLAC MREL • Own funds (CET1 / AT1 / Tier 2) ✓ ✓ • Senior unsecured debt (> 1 year) ✓ ✓ • Secured funding & senior unsecured debt (> 1 year) X X • Secured funding X X • Operational funding needs secured / unsecured debt X X ING Slaski 41 Issuance entities
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• Since 3Q2024, ING has decided to exclude par call options from all new capital instruments • Instruments including a par call option can be called on any calendar day in the 3 months (Tier 2) or 6 months (AT1) par call window • At issuance, ING capital instruments with a par call have been priced and hedged until the first reset date Capital instruments including a par call option 421) Amount outstanding in original currency AT1 securities issued by ING Group Currency Outstanding (mln)1) Coupon Issue date Start par call window (First call date) End par call window (First reset date) Maturity ISIN USD 1,000 3.875 14/09/2021 16/05/2027 16/11/2027 Perpetual US456837AY94 USD 1,000 7.500 14/02/2023 16/05/2028 16/11/2028 Perpetual XS2585240984 USD 750 4.875 28/02/2020 16/05/2029 16/11/2029 Perpetual XS2122174415 USD 1,250 8.000 12/02/2024 16/05/2030 16/11/2030 Perpetual XS2761357594 USD 1,000 4.250 14/09/2021 16/05/2031 16/11/2031 Perpetual US456837AZ69 Tier 2 securities issued by ING Group Currency Outstanding (mln)1) Coupon Issue date Start par call window (First call date) End par call window (First reset date) Maturity ISIN EUR 1,500 2.125 19/05/2020 26/02/2026 26/05/2026 26/05/2031 XS2176621170 EUR 500 0.875 09/06/2021 09/03/2027 09/06/2027 09/06/2032 XS2350756446 EUR 1,000 1.000 16/11/2021 16/08/2027 16/11/2027 16/11/2032 XS2407529309 EUR 1,000 4.125 24/08/2022 24/05/2028 24/08/2028 24/08/2033 XS2524746687 USD 1,250 4.375 15/05/2024 15/05/2029 15/08/2029 15/08/2034 XS2818300407 EUR 500 5.000 20/02/2023 20/11/2029 20/02/2030 20/02/2035 XS2588986997 EUR 750 6.250 20/02/2023 20/02/2028 20/05/2028 20/05/2033 XS2588986724
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Comfortable buffer to Additional Tier 1 trigger 44.9 23.5 3Q2025 CET1 capital 7% CET1 AT1 conversion trigger €21.4 bln 6.4 pp1) ING Group available distributable items (in € mln) 2024 2023 Share premium 17,116 17,116 Other reserves 27,950 29,167 Legal and statutory reserves 78 -770 Non-distributable -5,672 -6,727 Total 39,472 38,787 Accrued interest expenses on own fund instruments at year-end 223 193 Distributable items excluding result for the year 39,695 38,981 Unappropriated result for the year 5,138 5,691 Total available distributable items 44,833 44,672 43 Buffer to AT1 trigger (in € bln) 30 September 2025 • ING Group capital buffer to conversion trigger (7% CET1) is high at €21.4 bln, or 6.4% of RWA 1) Difference between 13.4% ING Group CET1 ratio in 3Q2025 and 7% CET1 equity conversion trigger
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Redemption type1) Current Indexed LTVs1) Interest rate type1) 52% 3%4% 35% 3%2%1% Interest-only Investment Savings Amortising Life insurance Hybrid Other 95% 5% Fixed Floating 15% 6% 25%35% 13% 3% 2% NHG 0-20% 20-40% 40-60% 60-80% 80-90% 90-100% >100% Portfolio characteristics1) Net principal balance €28,732 mln Outstanding bonds €23,807 mln # of loans 140,622 Avg. principal balance (per borrower) €204,323 WA current interest rate 2.66% WA remaining maturity 17.91 years WA remaining time to interest reset 6.40 years WA seasoning 11.98 years WA current indexed LTV 48.17% Available statutory CRR OC 120.81% ING Bank’s covered bond programme 44 • ING Bank NV €30 bln Hard and Soft Bullet Covered Bonds programme • UCITS, CRR and ECBC Label compliant. Rated Aaa/AAA/AAA (Moody’s/S&P/Fitch) • This programme is used for external issuance purposes. There is a separate €15 bln Soft Bullet Covered Bonds programme for internal transactions only which is not detailed on this slide • Cover pool consists of 100% prime Dutch residential mortgage loans, all owner- occupied and in euro only. As per 30 September 2025, no arrears > 90 days in the cover pool • Strong Dutch legislation with minimum legally required over-collateralisation (OC) of 5% and LTV cut-off rate of 80% • Latest investor reports are available on www.ing.com/ir 1) As per 30 September 2025
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3Q2025 results overview (in € mln) Reported P&L Volatile items P&L excluding volatile items Commercial NII 3,823 0 3,823 Fee income 1,165 1 1,164 All other income 910 76 834 Total income 5,898 77 5,821 Expenses excl. regulatory costs 2,945 73 2,872 Regulatory costs 67 0 67 Operating expenses 3,012 73 2,939 Gross result 2,886 4 2,882 Addition to loan loss provisions 326 0 326 Result before tax 2,560 4 2,556 Taxation 703 Non-controlling interests 70 Net result 1,787 45 3Q2025 results overview
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Volatile items (in € mln) 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 WB/FM – valuation adjustments 8 -13 -6 -26 22 Capital gains/losses -51 -64 6 -14 5 Hedge ineffectiveness1) 170 -53 -10 -49 21 Other items income2) 46 -62 -29 -21 30 Total volatile items – income 173 -191 -39 -110 77 Incidental items – expenses3) -24 -109 -4 -116 -73 Impact total volatile items on gross result 149 -300 -42 -226 4 Volatile income and expense items 46 1) Derivatives at fair value through P&L not in hedge accounting and hedge ineffectiveness 2) 3Q2024: €-31 mln hyperinflation impact, €+77 mln gain as our share in the one-off profit of an associate in Belgium; 4Q2024: €-11 mln hyperinflation impact; €-51 mln impact of the pay-out of incentives in Germany; 1Q2025: €-29 mln hyperinflation impact; 2Q2025: €-21 mln hyperinflation impact; 3Q2025: €-14 mln hyperinflation impact, €+44 mln gain on the sale of an associate in Belgium 3) 3Q2024: €21 mln restructuring costs, €3 mln hyperinflation impact; 4Q2024: €65 mln restructuring costs, €21 mln hyperinflation impact; €22 mln one-off CLA-related payment to staff in the Netherlands; 1Q2025: €4 mln hyperinflation impact; 2Q2025: €118 mln of restructuring costs; €-2 mln hyperinflation impact; 3Q2025: €67 mln of restructuring costs; €6 mln hyperinflation impact
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Retail Banking countries contributing to strong returns 47 Retail Banking Total Netherlands Belgium1) Germany Spain Italy Australia Poland Romania Türkiye Scale (3Q2025) Customers (mln) 40.5 7.8 2.5 9.4 4.6 1.3 2.8 4.5 1.8 5.9 o.w. primary (mln) 16.7 4.9 1.2 3.2 1.8 0.5 1.2 2.3 1.0 0.6 o.w. mobile primary (mln) 15.1 4.3 1.0 2.8 1.7 0.5 1.1 2.1 1.0 0.6 Customer lending (€ bln) 514.5 175.4 98.7 115.5 29.4 12.0 41.4 33.0 7.2 2.0 Customer deposits (€ bln) 642.3 220.0 96.4 157.2 53.8 17.6 32.7 49.9 11.7 3.1 Risk-weighted assets (€ bln) 170.3 53.7 35.5 28.1 10.0 5.4 7.8 22.1 5.1 2.5 Commercial performance2) Mobile primary growth (in k) 1,115 172 47 312 202 76 44 141 95 26 Net core lending growth (€ bln) 35.5 15.5 1.0 6.6 2.5 1.8 4.1 2.5 0.5 0.8 Net core deposits growth (€ bln) 31.2 10.2 0.8 6.0 4.8 2.7 1.0 4.4 0.5 0.9 Profitability3) Return on equity4) 20.9% 28.9% 9.4% 24.5% 18.9% Non-material 18.5% 26.3% 36.0% Non-material Cost/income ratio 53.9% 42.6% 71.4% 48.2% 53.3% >100% 61.3% 49.5% 51.5% >100%5) 1) Including Luxembourg 2) 4-quarter rolling total 3) 4-quarter rolling average 4) Equity based on 13.0% RWA 5) Cost/income ratio in Türkiye affected by hyperinflation and market conditions
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~100 100-110 48 Total liability margin to stabilise at a 100-110 bps Average liability margin in bps1) • Replicating income represents the gross investment return on customer deposits, without considering deposit costs2) • Every 10 bps of pass-through on total savings and term deposits has an impact of ~€-0.4 bln on commercial NII • Announced savings rate cuts (up until 30 October) in retail eurozone are expected to lower deposit costs by ~€1.1 bln in 2025 (FY impact as of 2026: ~€1.4 bln) • Continuous term deposit repricing is expected to lower deposit costs by ~€0.4 bln in 2025 (as of 2026: ~€0.8 bln) -53 227 400 274 204 205 232 180 192 226 2021 2022 20252024 20262023 2027 1.4 2.1 8.3 10.6 9.0 9.1 10.4 9.0 8.7 10.1 43 66 119 110 2021 2022 20252024 20262023 2027 2021 2022 20252024 20262023 2027 3m EURIBOR (forward curve Sep 2025) 3m EURIBOR (forward curve Jun 2025) Replicating income (forward curve Sep 2025) Replicating income (forward curve Jun 2025) Total average liability margin3) Replicating income on Retail eurozone customer deposits Interest income in € bln1) • ~55% of retail eurozone replicating portfolio has an average remaining maturity between 1 and 15 years, providing a prolonged hedging tailwind to support the liability margin in the coming years 3-month EURIBOR forward curves Implied interest rates, end-of-period, in bps 1) The illustrative scenario assumes 3-4% of annual deposit growth 2) Actual average pass-through during 3Q2025 was ~43% (~85 bps total deposit costs). The total costs for only savings and term deposits combined was ~111 bps (~55% pass-through) 3) Liability margin covers RB eurozone (€514 bln), RB non-eurozone (€95 bln) and WB (€67 bln), and excludes Treasury and FM Liability margin supported by disciplined repricing
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Impact accounting asymmetry 49 Treasury interest rate differential (in € mln) Wholesale Banking Financial Markets (in € mln) -214 -174 -207 -252 -236 231 203 226 269 253 17 29 19 18 17 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Other NII Other income • Treasury benefited from favourable market opportunities through money market and FX transactions • These activities had a negative impact on other NII, which was more than offset by a positive impact on other income • Other NII primarily reflects the funding costs of positions for which associated revenue is reported in Other income • This accounting asymmetry is more pronounced in a positive rate environment and is also influenced by volume and product mix developments -192 -143 -167 -212 -108 52 29 61 59 53 515 416 521 525 446 376 302 415 371 391 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Other NII Fees Investment & Other income
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Granular deposit base Total customer deposits per segment (in € bln) Retail deposits per product (in € bln) 466 472 493 499 489 121 126 122 122 12469 74 79 76 8242 20 40 42 40 698 692 734 738 736 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Private individuals Business Banking Wholesale banking Treasury 160 166 162 168 170 344 353 372 377 375 78 75 75 71 6530 14 29 30 28 617 612 643 651 642 3Q2024 4Q2024 1Q2025 2Q2025 3Q2025 Current accounts Savings Term deposits Treasury Other • Highly insured, granular and growing customer deposits represent a strong funding base • ~70% of total deposits is from private individuals, of which ~85% is DGS-covered • Strong focus on Retail Banking, diversified across >40 mln private individuals in 10 countries • Average private individual account balance of <€15,000 501) Including Private Banking 1)
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Important legal information 51 ING Group’s annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2024 ING Group consolidated annual accounts. All figures in this document are unaudited. Small differences are possible in the tables due to rounding. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions and customer behaviour, in particular economic conditions in ING’s core markets, including changes affecting currency exchange rates and the regional and global economic impact of the invasion of Russia into Ukraine and related international response measures (2) changes affecting interest rate levels (3) any default of a major market participant and related market disruption (4) changes in performance of financial markets, including in Europe and developing markets (5) fiscal uncertainty in Europe and the United States (6) discontinuation of or changes in ‘benchmark’ indices (7) inflation and deflation in our principal markets (8) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness (9) failures of banks falling under the scope of state compensation schemes (10) non-compliance with or changes in laws and regulations, including those concerning financial services, financial economic crimes and tax laws, and the interpretation and application thereof (11) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities, including in connection with the invasion of Russia into Ukraine and the related international response measures (12) legal and regulatory risks in certain countries with less developed legal and regulatory frameworks (13) prudential supervision and regulations, including in relation to stress tests and regulatory restrictions on dividends and distributions (also among members of the group) (14) ING’s ability to meet minimum capital and other prudential regulatory requirements (15) changes in regulation of US commodities and derivatives businesses of ING and its customers (16) application of bank recovery and resolution regimes, including write down and conversion powers in relation to our securities (17) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers or stakeholders who feel misled or treated unfairly, and other conduct issues (18) changes in tax laws and regulations and risks of non-compliance or investigation in connection with tax laws, including FATCA (19) operational and IT risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business and including any risks as a result of incomplete, inaccurate, or otherwise flawed outputs from the algorithms and data sets utilized in artificial intelligence (20) risks and challenges related to cybercrime including the effects of cyberattacks and changes in legislation and regulation related to cybersecurity and data privacy, including such risks and challenges as a consequence of the use of emerging technologies, such as advanced forms of artificial intelligence and quantum computing (21) changes in general competitive factors, including ability to increase or maintain market share (22) inability to protect our intellectual property and infringement claims by third parties (23) inability of counterparties to meet financial obligations or ability to enforce rights against such counterparties (24) changes in credit ratings (25) business, operational, regulatory, reputation, transition and other risks and challenges in connection with climate change, diversity, equity and inclusion and other ESG-related matters, including data gathering and reporting and also including managing the conflicting laws and requirements of governments, regulators and authorities with respect to these topics (26) inability to attract and retain key personnel (27) future liabilities under defined benefit retirement plans (28) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines (29) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations, and (30) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING’s more recent disclosures, including press releases, which are available on www.ING.com. This document may contain ESG-related material that has been prepared by ING on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. ING has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness, reasonableness or reliability of such information. This document may also discuss one or more specific transactions and/or contain general statements about ING’s ESG approach. The approach and criteria referred to in this document are intended to be applied in accordance with applicable law. Due to the fact that there may be different or even conflicting laws, the approach, criteria or the application thereof, could be different. Materiality, as used in the context of ESG, is distinct from, and should not be confused with, such term as defined in the Market Abuse Regulation or as defined for Securities and Exchange Commission (‘SEC’) reporting purposes. Any issues identified as material for purposes of ESG in this document are therefore not necessarily material as defined in the Market Abuse Regulation or for SEC reporting purposes. In addition, there is currently no single, globally recognized set of accepted definitions in assessing whether activities are “green” or “sustainable.” Without limiting any of the statements contained herein, we make no representation or warranty as to whether any of our securities constitutes a green or sustainable security or conforms to present or future investor expectations or objectives for green or sustainable investing. For information on characteristics of a security, use of proceeds, a description of applicable project(s) and/or any other relevant information, please reference the offering documents for such security. This document may contain inactive textual addresses to internet websites operated by us and third parties. Reference to such websites is made for information purposes only, and information found at such websites is not incorporated by reference into this document. ING does not make any representation or warranty with respect to the accuracy or completeness of, or take any responsibility for, any information found at any websites operated by third parties. ING specifically disclaims any liability with respect to any information found at websites operated by third parties. ING cannot guarantee that websites operated by third parties remain available following the publication of this document, or that any information found at such websites will not change following the filing of this document. Many of those factors are beyond ING’s control. Any forward-looking statements made by or on behalf of ING speak only as of the date they are made, and ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason. This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the United States or any other jurisdiction.
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Global Brand & Marketing and Communications ING profile 3Q2025 October 2025 replace picture
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Index 1. Why we’re here 2. Who we are 3. Customers and products 4. What we promise our customers 5. Putting sustainability at the heart of everything we do 6. Our quarterly numbers in a factsheet 7. Our markets 8. Our leaders 2
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Empowering people to stay a step ahead in life and in business. That’s why were here. It’s our purpose to empower people to stay a step ahead in life and in business. This purpose guides us in everything we do. It represents our conviction in people’s potential. We don’t judge, coach or tell people how to live their lives. However big or small, modest or grand, we help people and businesses to realise their own vision for a better future. We know people don’t need banks; they need banking. Our promise to customers is to make banking frictionless, removing barriers to progress and giving people confidence in their ability to make decisions and to move forward. It frees them from the constraints that stand between them and their passions and encourages them to do more of the things that give their lives meaning.
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Who we are. ING is a global bank with a strong European base. Our more than 60,000 employees offer retail and wholesale banking services in over 100 countries.
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Our products.Customers are who we’re here for. Our products include savings, payments, investments, loans and mortgages in most of our retail markets. For wholesale banking clients we provide specialised lending, tailored corporate finance, debt and equity market solutions, sustainable finance solutions, payments & cash management and trade and treasury services. At every step of their ING journey, customers should feel an emotional connection with us. Banking is a relationship just like any other, and the best relationship are those in which people feel valued, confident, empowered and in control.
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Digital customer journeys. Scalable tech & ops. Banking made easy, instant, personal and relevant. Providing superior customer value. We make banking easy, instant, personal and relevant. We want to stand out from the crowd even with our basic banking products. We’re building on our strong technology and operations foundation to provide seamless digital services while keeping money and data safe and secure. We provide mobile banking for individuals and small businesses, and offer personal relationships and strong expertise for mid-corporate and wholesale clients, all supported by seamless digital delivery.
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Putting sustainability at the heart of what we do.
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Sustainability at the heart. Challenge Sustainability is one of the biggest challenges for society. ING aims to be a banking leader in building a sustainable future for our company, our customers, society and the environment. Strategy on climate action Our sustainability strategy focuses on climate action and how we can help to halt and reverse nature loss, while monitoring human rights and working to advance financial health and inclusion. Transition to a low-carbon economy The climate crisis threatens both the planet and its people. ING wants to play a leading role in accelerating the global transition to a low-carbon economy. As a bank, we do this through financing: working with clients on their transitions to net zero while financing the technologies and solutions needed for a sustainable future. And because the global transition needs to include everyone, we’re also finding new ways to enable people to stay a step ahead on climate change. The transition Society is transitioning to a low-carbon economy. So are our clients, and so is ING. We finance a lot of sustainable activities, but we still finance more that’s not. See how we’re progressing on ing.com/climate.
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+XXX mobile primary customers This is how we performed! vs. €1,880 mln 3Q24 €1,787 mln net result €110 bln volume mobilised 9M2025 Customer volume growth €-0.2 bln Core deposits €+14.2 bln Core lending €1,165 mln Fee income (+15% vs. 3Q24) 13.4% CET1 ratio 12.6% RoE (4-qtr rolling avg) +197k mobile primary customers 3Q25
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Australia Austria Belgium Bulgaria Czech Republic France Germany Hong Kong SAR Hungary India Indonesia Ireland Italy Japan Luxembourg Mainland China Mexico The Netherlands Poland Philippines Romania Russia 1 Singapore Slovakia South Korea Spain and Portugal Sweden Switzerland Taiwan Türkiye Ukraine UAE / Dubai United Kingdom US 2 Vietnam Retail Banking Private Individuals Business Banking Private Banking (1) In January 2025, we announced that we have reached an agreement on the sale of our business in Russia to Global Development JSC. This transaction will effectively end ING’s activities in the Russian market and is expected to close in the third quarter of 2025, following applicable regulatory approvals. (2) ING does not have a banking license in the US and therefore not permitted to conduct banking activities in the US. Through its wholly owned subsidiary ING Financial Holdings Corporation and its affiliates, ING offers a full array of wholesale financial products such as lending, corporate finance and a full range of financial markets products and services to its corporate and institutional clients. Wholesale & Retail Banking Wholesale Banking Corporate head office, Amsterdam, The Netherlands Our markets 10
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Our leaders 11 Executive Board (EB) and Management Board Banking (MBB) Chief executive officer Chairman EB & MBB Steven van Rijswijk Chief financial officer EB & MBB Tanate Phutrakul Chief risk officer EB & MBB Ljiljana Čortan More about our leaders and our management structure on ing.com. Head of Retail, Market Leaders and Challengers & Growth Markets MBB Pinar Abay Chief operations officer MBB Marnix van Stiphout Head of Wholesale Banking MBB Andrew BesterChief technology officer MBB Daniele Tonella
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