Slides
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Consistent execution of our strategy supports structurally increasing profitability 3Q2026 29 October 2026
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Positive operating jaws Four-quarter rolling, YoY €44.8 bln €131.4 bln in 9M2026 Sustainable financing3) 19% year-to-date increase in sustainable volume mobilised Strong customer activity drives profitability 2 +2.2% +6.6% Expenses Income 12.9% 14.8% 3Q2025 3Q2026 Increasing return on tangible equity Four-quarter rolling +259,000 +1,115,000 YoY Mobile primary customers 39% of our 41 mln customers are mobile primary1) €11.0 bln €61.6 bln YoY Lending growth 5.8% annualised net core lending growth in 3Q2026 versus 5% outlook €12.1 bln €44.7 bln YoY Deposits growth 6.3% annualised net core deposits growth in 3Q2026 versus 5% outlook €1,273 mln vs €1,165 mln in 3Q2025 Fee income 9.3% YoY growth in 3Q2026 versus 5-10% target Commercial growth +4.4pp 1) Includes private individuals only 2) Total expenses excluding regulatory costs and incidental items 3) Sustainable volume mobilised. See our Annual Report for definition 2) +1.9pp
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12.9% 14.8% ++ ++ + + -/- ROTE 3Q2025 Growing fee business Improving operating leverage Shifting capital allocation Margins Other ROTE 3Q2026 Strategic drivers support our structurally increasing profitability Structurally increasing return on tangible equity Four-quarter rolling Fee growth Operating leverage Capital allocation Margins Significant further potential • Ongoing optimisation of pricing and value across the customer relationship • Strong structural support for profitability from our replicating portfolio, with long maturities continuing to reprice upward in the coming years • Shifting capital to the most profitable products and segments, enhancing our return profile • Continued disciplined capital management actions to unlock RWA • Sustained support for positive operating jaws through commercial growth and operational scalability • Further digitalisation and scaling of AI solutions • Continued investments in new capabilities • Increased customer adoption of our products • Greater diversification of our Wholesale Banking product mix 3 Strategic drivers >80% of YoY ROTE expansion
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40.5 40.6 40.8 41.2 41.4 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Retail customers increasingly buy more products, leading to higher fees • Customers increasingly choose ING as their primary bank and use 3+ products • Mobile primary customers are 7x more loyal, have 4x more digital interactions and are 2x more profitable • Continuously increasing our customer relevance with new and improved services • Customers have increased their funds entrusted to ING by 8% YoY, reflecting our deepening relationship with our retail customers • Increased product adoption resulted YoY in a 14% higher annualised fee per private individual customer • Total customers increased by 0.9 mln YoY, with broad-based growth across our footprint 15.0 15.4 15.5 15.9 16.1 21.3% 21.6% 21.7% 21.9% 22.0% 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Mobile primary customers Customers with 3+ products 1) Annualised in €, four-quarter rolling 4 +1.1 mln+0.9 mln 12.6 12.4 12.8 13.1 12.9 6.5 6.7 6.8 7.7 7.8 19.1 19.2 19.6 20.8 20.7 55.7 59.2 60.5 62.3 63.3 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Customer deposits AuM & e-brokerage Fee / retail customer 1) Growing our base of private individuals Total number of customers (in mln) Increasing the cross-selling Mobile primary customers (in mln) Increasing volumes and fees per customer Average per private individual customer, in €k
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• Internal FTE decreased by >900 YoY (-1.5%) while absorbing commercial growth and the broadening of our customer propositions • Increased efficiency is mainly driven by further digitalisation and our scalable hubs network in Operations • FTE over customer balances decreased 8.0% YoY and 14% since 2023, compared to our target of >10% by 2027 Profitable growth supported by increasing scalability 5 Unlocking capacity through efficiencies Increasing scalability Further investments in scalable growth 1Q24 2Q24 3Q24 4Q24 1Q25 2Q25 3Q25 4Q25 1Q26 2Q26 3Q26 Internal FTE Customer balances Customer balances and assets under management & e-brokerage Supporting more customer activity without additional resources Cumulative increase since 4Q2023 (in %) • Developing global product propositions to increase value for our customers and reduce time-to-market, in a scalable approach • Global investment platform already live in the Netherlands, Belgium, Italy and Romania, with more countries to follow • Continued investments in developing and deploying AI solutions to increase value for our customers and enhance productivity 15% 25% 20% 10% 5%
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Capital generation amplified by disciplined RWA management 6 6,071 6,327 6,429 6,701 6,7642.00 2.12 2.18 2.30 2.35 3Q25 4Q25 1Q26 2Q26 3Q26 Net result (in € mln) EPS (in €) 336.2 337.7 10.4 1.9 -10.8 3Q25 Volume growth Profile of the loan book Capital efficiency (incl. SRTs) 3Q26 • Lending growth more than offset by disciplined RWA management and increasing capital velocity measures in Wholesale Banking • SRTs executed in 3Q2026 resulted in €3.0 bln of RWA relief (12 bps on the CET1 ratio), with both Wholesale Banking (€2.0 bln) and Retail Banking (€1.0 bln) contributing • Profitability continues to trend upward, growing 11% YoY, supported by strong commercial growth and increasing scalability • Continued share buybacks accelerate EPS accretion, growing 17% YoY Increasing profitability Net result and earnings per share (four-quarter rolling) Disciplined RWA management RWA (in € bln)
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€1.9 bln additional distribution announced €1.0 bln additional distribution announced Increasing capital efficiency Capital generation allows for attractive shareholder return €3.8 bln net profit in the last 6 months €1.9 bln reserved for regular dividend Deploying capital into profitable growth €1.9 bln reserved for additional distribution 13.0% 13.3% 1.1% 0.4% 0.1% -0.6% -0.6% -0.1% 1Q2026 CET1 ratio Net result Regular dividends Additional distributions Volume growth Other RWA movements Other 3Q2026 CET1 ratio • Consistently strong shareholder returns through increasing cash dividend payments and regular share buyback programmes • Strong capital generation results in €1.9 bln additional distribution • €1.65 bln share buyback will commence on 29 October 2026 and an amount of €250 mln will be paid out in cash on 14 January 2027 • Capital efficiency supported by increased capital velocity, most notably in Wholesale Banking • Committed to generate a healthy shareholder return • We will provide the next update on capital planning with our 1Q2027 results 7 100% of net profit reserved for distribution… …while generating further excess capital within the CET1 ratio
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Outlook for 2026 and 2027 8
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Outlook for 2026 and 2027 9 Mobile primary customers Fee income Total income Operating expenses CET1 ratio Return on tangible equity +1 mln per annum €5.3-€5.5 bln >€26 bln >16% ~€13 bln1) ~13% 1) The €115 mln of incidental cost items booked in 2Q2026 and 3Q2026 – as well as those to be booked in subsequent quarters – are incremental to the outlook for total expenses Note: This outlook excludes the potential impact of the intended exit from Russia. It also excludes potential other incidental items and/or one-offs. The outlook statements on this slide are forward-looking statements that are based on management’s current expectations and are subject to change, including as a result of the factors described under the section entitled ‘Important Legal Information’ in this document. ING assumes no obligation to publicly update or revise these forward-looking statements, whether as a result of new information or for any other reason +1 mln per annum Outlook 2026 >15% €12.6-€12.8 bln1) ~13% ~€5.0 bln >€24.5 bln Outlook 2027
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10 Taking the next strategic step in Wholesale Banking to create greater value Serving >4,000 of the world’s largest corporates and financial institutions across 36 countries Powering the real economy by financing growth and innovation that drive Europe forward A gateway to Europe for multinationals in the Americas and Asia-Pacific Good progress on strategic priorities: income diversification, growing deposit volumes, broadening of distribution tools and increasing capital velocity Financing societal transitions, investing in initiatives that will define the next decade Taking the next strategic step • Creating a more streamlined structure which supports closer relationships with clients • New coverage model, changing from a sector-focused model to a country-focused model, while preserving our sector expertise, bringing sharper focus and a more efficient delivery • Bringing specialist expertise together into global product teams to advise clients more effectively and build greater scale • Renaming the unit to Corporate and Institutional Banking Impact on our people • 400 people expected to leave the bank globally • €175 mln pre-tax provision expected in 4Q2026, leading to approximately €75 mln of annual cost savings from 2028 Next steps Changes take effect 1 March 2027. Further steps and an update of our financial and commercial targets will follow at the ING Capital Markets Day in June 2027 Built for clients, designed for value
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Changing the text/background color To change the background colour of your slide, just right click on it and choose “Format Background…”. Ensure that “Solid fill” is selected and choose one of our secondary brand colours by clicking the paint bucket icon next to “Colour”. To change the text colour, select the text you want to change and navigate to the “Home” tab. Here you will find the “Font Colour” button next to the font size and highlight options. Click on this and select either white or black colour swatch. To ensure the slides remain legible, please use one of the following text/background pairings for the correct contrast: Text Text Text Text Text Text Text ING Capital Markets Day 14 June 2027, London Save the date
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3Q2026 results 12
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5,898 5,797 5,823 6,284 6,227 3Q25 4Q25 1Q26 2Q26 3Q26 910 649 528 833 619 3Q25 4Q25 1Q26 2Q26 3Q26 Total income supported by strong commercial NII and fees • Acceleration of commercial net interest income, driven by continued volume growth, disciplined pricing and the hedging tailwind on customer deposits 3,823 3,928 4,060 4,174 4,335 3Q25 4Q25 1Q26 2Q26 3Q26 +13.4% 1,165 1,221 1,236 1,278 1,273 3Q25 4Q25 1Q26 2Q26 3Q26 +9.3% +5.6%-32.0% Commercial NII (in € mln) Fee income (in € mln) All other income (in € mln) Total income (in € mln) • Continued strong fee income, with all products and markets contributing • Supported by growth in number of customers and increased cross-selling • All other income was affected by heightened interest rate volatility, resulting in negative results from hedge ineffectiveness • Strong total income, with 6% growth YoY 13
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Net core deposits growth €12.1 bln Net core lending growth €11.0 bln Continued growth in customer balances Customer lending (in € bln) Customer deposits (in € bln) 761.6 769.76.9 1.1 0.5 2.5 -3.0 2Q2026 Mortgages Consumer lending Business lending Wholesale Banking Other 3Q2026 773.2 779.72.7 9.4 -5.6 2Q2026 Retail Banking Wholesale Banking Other 3Q2026 1) 1) Strong growth in customer lending • €8.5 bln growth in Retail Banking, as demand for mortgages remained solid, alongside growth in both business and consumer lending • €2.5 bln growth in Wholesale Banking, reflecting strong client demand Strong increase in customer deposits • Retail Banking grew by €2.7 bln, despite seasonal outflows related to summer holiday spending, the conclusion of several deposit gathering campaigns, and continued flows into investment products • Wholesale Banking contributed €9.4 bln, driven by strong growth in Payments & Cash Management deposits across multiple markets 141) Other includes movements in the Treasury and run-off portfolios as well as currency impacts
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Higher commercial NII supported by volume growth and liability margins Breakdown commercial NII (in € mln) Development of margins (in bps)Average customer balances (in € bln)1) 2,149 2,224 2,265 2,281 2,309 1,674 1,704 1,795 1,892 2,027 3,823 3,928 4,060 4,174 4,335 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Lending NII Liability NII 125 126 126 124 123 99 99 104 107 113 222 223 226 226 231 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Lending Liability Commercial NIM +7.5% • Commercial NII increased QoQ, supported by continued growth in customer balances, coupled with a higher liability margin • The lending margin slightly decreased to 123 bps, reflecting a loan growth mix skewed towards lower-risk lending at attractive returns • The liability margin expanded to 113 bps, supported by continued disciplined pricing and the hedging tailwind on customer deposits • Commercial NII is expected to be between €16.8 bln and €17.0 bln in 2026 • The FY2026 liability margin is expected to be ~110 bps 151) Excluding Financial Markets and Treasury. When including Financial Markets and Treasury, loans and advances to customers were €763 bln and customer deposits were €780 bln at 3Q2026 quarter-end +13.4% 689 705 719 738 752 678 686 689 710 718 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Lending Liability
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Continued strong fee income across all categories Fee income per product category (in € mln) Retail assets under management & e-brokerage (in € bln) 418 414 441 449 457 322 349 297 322 366 290 310 354 377 339 68 74 79 78 80 66 73 65 52 31 1,165 1,221 1,236 1,278 1,273 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Daily Banking Lending Investment products Insurance products Other +9.3% 268 278 281 322 328 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 +22% Structural growth • Retail Banking fees grew 10% YoY across markets • +1.1 mln mobile primary customers • +5% in number of Business Banking clients. Year-to-date growing >2x faster than prior year • +9% in active investment product customers, growing to 5.4 mln • +22% in AuM & e-brokerage, driven by €20 bln of net flows (~8%), positive market effects and integration of TFI in Poland (€11 bln) • +18% in insurance fees • Wholesale Banking fees up by 9% YoY • Benefiting in particular from higher fee income from Daily Banking and Trade Finance • Fee income is expected to be ~€5.0 bln in 2026 16
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• Financial stakes included the annual dividend of €89 mln from our stake in Bank of Beijing and a €57 mln gain on the partial sale of our participation in TMBThanachart Bank • Treasury income was lower QoQ mainly in short-term funding and liquidity management, including the negative effect from higher interest rates on the minimum reserve requirement. The lower YoY income mainly reflects foreign currency hedging • Sequentially, Financial Markets recorded lower contributions from trading activities in credit and interest rate products • Heightened interest rate volatility in 3Q2026 weighed on hedge ineffectiveness results, of which the majority will come back over time • All other income is expected to be between €2.5 bln and €2.7 bln in 2026 All other income affected by interest rate volatility 17 1) Derivatives at fair value through P&L not in hedge accounting and hedge ineffectiveness 2) Financial stakes reflect the results of our participations in Bank of Beijing, TTB and Van Lanschot Kempen All other income (in € mln) 359 337 286 391 340 348 272 284 261 217 22 -4 30 -25 -25 21 12 -81 91 -72 106 28 26 59 169 54 4 -18 56 -10 910 649 528 833 619 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Financial Markets Treasury WB/FM valuation adjustments Hedge ineffectiveness Financial stakes Other2)1)
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• Operating expenses (excl. regulatory costs and incidental items) were up 3.6% YoY, mainly reflecting continued investments in business expansion across our Retail Banking Other countries, while operating expenses in the Netherlands, Belgium and Germany decreased • Sequentially, operating expenses were broadly stable as the 3.5% collective salary increase under the Dutch collective labour agreement (effective from 1 July 2026) was largely absorbed by a lower number of internal and external FTEs, as well as lower marketing expenses • We continuously assess opportunities for further simplification, efficiency and improved customer servicing. This quarter, incidental items included €63 mln of restructuring provisions, expected to result in ~€40 mln of annual cost savings once fully implemented • Expenses are expected to be between €12.6 bln and €12.8 bln in 20261) Operating expenses remain under control 2,872 2,872 2,865 2,961 2,975 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 67 361 324 78 75 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 73 104 30 46 69 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 18 Expenses (in € mln) Excluding regulatory costs and incidental items Regulatory costs (in € mln) Incidental items (in € mln) +3.6% 1) The €115 mln of incidental cost items booked in 2Q2026 and 3Q2026 – as well as those to be booked in subsequent quarters – are incremental to the outlook for total expenses
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Risk costs impacted by a model update Risk costs per business line (in € mln) Totals including Corporate Line Stage 2 ratio Stage 3 ratio 192 177 275 131 192 134 188 62 142 208 326 365 346 279 403 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Retail Banking Wholesale Banking 8.1% 7.9% 8.0% 8.2% 7.8% 8.3% 8.3% 8.1% 8.6% 8.5% 7.7% 7.3% 7.9% 7.4% 6.4% 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 ING Retail Banking Wholesale Banking 1.5% 1.6% 1.5% 1.6% 1.6% 1.4% 1.5% 1.5% 1.5% 1.5% 1.7% 1.7% 1.6% 1.6% 1.5% 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 ING Retail Banking Wholesale Banking 19 19 2120 19 15 Risk costs (in bps) • Risk costs were €403 mln or 21 bps of average customer lending and included: • ~6 bps reflecting a €111 mln IFRS model update in Wholesale Banking. This model update reflects revised methodology and does not stem from a deterioration in the underlying credit quality of the portfolio • ~1.5 bps from SRT- and CPRI-related charges • Risk costs, excluding the model update and SRT- and CPRI-related charges, remained well below our through-the-cycle average of 20 bps
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CET1 ratio increased to 13.3%. Announcing a €1.9 bln distribution CET1 capital ratio development (in %) • Strong capital generation was supported by rising profitability and continued capital optimisation measures • RWA decreased by €4.3 bln, including a €5.1 bln decrease in Credit RWA. This was primarily driven by increased capital efficiency, including the execution of two SRT transactions1), which provided total RWA relief of €3.0 bln. Market RWA increased by €0.8 bln • The announced €1.9 bln distribution will be fully funded from net results reserved outside of CET1 and therefore will not affect the CET1 ratio • A €1.65 bln share buyback will commence on 29 October 2026 and an amount of €250 mln will be paid out in cash on 14 January 2027 20 Expected fully-loaded CET1 MDA Management buffer 13.1% 13.3% 11.1% +0.5% +0.1% +0.2% ~13% -0.5% 2Q2026 Net profit Net profit reserved outside of CET1 (100%) Other capital movements RWA movements 3Q2026 Basel IV CET1 ratio target 1) The cumulative CET1 relief from SRT transactions was 28 bps as per 3Q2026, of which 16 bps was achieved in 9M2026
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Concluding remarks 21
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Concluding remarks 22 • Consistent execution of our strategy drives structurally increasing profitability • Customers increasingly choose ING as their primary bank, leading to higher volume- and fee intensity • Our increasing scalability enables higher customer activity without additional resources • Strong capital generation and disciplined RWA management enabled a €1.9 bln additional distribution, while further increasing our CET1 ratio • We will provide our next strategy update at our ING Capital Markets Day on 14 June 2027
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Q&A 23
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Appendix 24
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3Q2026 results overview (in € mln) Reported P&L Volatile items P&L excluding volatile items Commercial NII 4,335 0 4,335 Fee income 1,273 0 1,272 All other income 619 -52 671 Total income 6,227 -52 6,279 Expenses excl. regulatory costs 3,043 69 2,975 Regulatory costs 75 0 75 Operating expenses 3,119 69 3,050 Gross result 3,108 -121 3,229 Addition to loan loss provisions 403 0 403 Result before tax 2,705 -121 2,826 Taxation 790 Non-controlling interests 64 Net result 1,850 25 3Q2026 results overview
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Volatile items (in € mln) 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 WB/FM – valuation adjustments 22 -4 30 -25 -25 Capital gains/losses 5 13 5 15 -1 Hedge ineffectiveness1) 21 12 -81 91 -72 Other items income2) 30 54 -25 8 47 Total volatile items – income 77 75 -71 88 -52 Incidental items – expenses3) -73 -104 -30 -46 -69 Impact total volatile items on gross result 4 -29 -101 42 -121 Volatile income and expense items 26 1) Derivatives at fair value through P&L not in hedge accounting and hedge ineffectiveness 2) 3Q2025: €-14 mln hyperinflation impact, €+44 mln gain on the sale of an associate in Belgium; 4Q2025: €-9 mln hyperinflation impact; €+16 mln receivable due to a recovery of the insolvency of a financial institution in the Netherlands; €-18 mln impact of the pay-out of incentives in Germany; €+66 mln one-off resulting from the retroactive reclassification in Germany of brokerage expenses within fee expenses to interest amortised interest expenses within commercial net interest income; 1Q2026: €-25 mln hyperinflation impact; 2Q2026: €-17 mln hyperinflation impact; €+25 mln fair value revaluation following the acquisition of the remaining 55% stake in TFI in Poland; 3Q2026: €-11 mln hyperinflation impact, €+57 mln gain on the partial sale of our participation in TMBThanachart Bank 3) 3Q2025: €67 mln of restructuring costs; €6 mln hyperinflation impact; 4Q2025: €101 mln of restructuring costs; €4 mln hyperinflation impact; 1Q2026: €25 mln of restructuring costs; €5 mln hyperinflation impact; 2Q2026: €41 mln of restructuring costs; €5 mln of hyperinflation impact; 3Q2026: €63 mln of restructuring costs; €6 mln of hyperinflation impact
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Retail Banking countries contributing to strong returns 27 Retail Banking Total Netherlands Belgium1) Germany Spain Italy Australia Poland Romania Türkiye Scale (3Q2026) Customers (mln) 41.4 7.8 2.4 9.6 4.7 1.4 2.9 4.6 1.9 6.0 o.w. primary (mln) 17.6 5.1 1.2 3.5 1.9 0.6 1.1 2.4 1.1 0.7 o.w. mobile primary (mln) 16.2 4.5 1.0 3.1 1.9 0.6 1.1 2.3 1.1 0.6 mobile primary in % of total 39% 58% 42% 33% 39% 42% 38% 49% 56% 11% Customer lending (€ bln) 549.6 191.2 96.8 120.6 31.3 15.1 49.1 35.7 7.2 2.5 Customer deposits (€ bln) 676.4 229.3 97.2 164.2 56.6 18.2 38.4 56.6 12.5 3.4 Risk-weighted assets (€ bln) 179.9 55.0 35.3 31.4 10.5 6.3 8.8 24.2 5.4 3.0 Commercial performance2) Mobile primary growth (in k) 1,115 187 58 342 176 61 1 130 111 49 Net core lending growth (€ bln) 40.1 16.4 2.7 8.6 2.0 3.1 4.0 2.3 0.4 0.8 Net core deposits growth (€ bln) 35.0 10.5 1.1 7.2 2.8 0.6 2.9 7.8 1.3 0.7 Profitability3) Return on equity4) 23.4% 33.9% 12.8% 27.9% 20.1% 0.5% 18.5% 23.3% 25.8% Non-material Cost/income ratio 50.0% 38.3% 62.5% 44.2% 52.3% 87.7% 63.2% 48.5% 58.1% >100%5) 1) Including Luxembourg, where activities for private individuals are being gradually phased out 2) Four-quarter rolling 3) Four-quarter rolling average 4) Equity based on 13% of RWA 5) Cost/income ratio in Türkiye affected by hyperinflation and market conditions
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~110 Replicating income on Retail eurozone customer deposits Interest income in € bln1) >110 28 Total liability margin Average liability margin in bps1) • Replicating income represents the gross investment return on customer deposits, without considering deposit costs2) • Every 10 bps of pass-through on total savings and term deposits has an impact of ~€-0.4 bln on commercial NII • The FY2026 liability margin is expected to be ~110 bps • In 2027-2028, the liability margin may temporarily remain above the expected longer-term range of 100-110 bps if the forward curve were to materialise and depending on pass-through behaviour -53 227 400 274 204 307 354 348 262 256 255 2021 2022 20252024 20262023 2027 1.4 2.1 8.3 10.6 9.1 9.9 13.6 15.9 9.8 11.9 13.3 43 66 119 110 99 3m EURIBOR (forward curve Sep 2026) 3m EURIBOR (forward curve Jun 2026) Replicating income (forward curve Sep 2026) Replicating income (forward curve Jun 2026) Total average liability margin3) • ~55% of retail eurozone replicating portfolio has an average remaining maturity between 1 and 15 years, providing a prolonged hedging tailwind to support the liability margin in the coming years 3-month EURIBOR forward curves Implied interest rates, end-of-period, in bps 1) The illustrative scenario assumes ~4% of annual retail eurozone deposit growth and ~5% of annual total deposit growth (i.e. including retail non-eurozone and Wholesale Banking) 2) Actual average pass-through during 3Q2026 was ~40% (~92 bps total deposit costs). The total costs for only savings and term deposits combined was ~115 bps (~50% pass-through) 3) Liability margin covers RB eurozone (€536 bln), RB non-eurozone (€109 bln) and WB (€77 bln), and excludes Treasury and FM Short to medium term liability margin outlook positively impacted by changes in forward curve 2028 2021 2022 20252024 20262023 2027 2028 2021 2022 20252024 20262023 2027 2028
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Granular deposit base Total customer deposits per segment (in € bln) Total includes Corporate Line Retail deposits per product (in € bln) 489 497 502 518 516 124 129 128 129 13382 80 83 83 9240 15 39 43 39 736 721 753 773 780 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Private individuals Business Banking Wholesale banking Treasury 170 175 169 172 172 375 379 384 397 391 65 66 72 73 8228 11 29 31 28 642 637 659 678 676 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Current accounts Savings Term deposits Treasury Other • Highly insured, granular and growing customer deposits represent a strong funding base • ~70% of total deposits is from private individuals, of which >80% is DGS-covered • Strong focus on Retail Banking, diversified across 41 mln private individuals in 9 countries • Average private individual account balance of <€15,000 291) Including Private Banking 1)
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€1.9 distribution fully funded from net profits reserved outside of CET1 30 Net profit reserved outside of CET1 (in € bln) 1.8 +0.9 -1.1 1.5 1.5 1.0 +0.9 1.9 -1.9 2.7 +1.9 -1.1 3.4 -1.9 1.5 2Q2026 Reserved Distributed 3Q2026 Announced Pro forma 3Q2026 Regular 50% policy Additional • As of 2026, ING is required to reserve any net profits outside of CET1 capital that could potentially be used for future additional distributions, next to the regular 50% payout policy • The level of reserving is dependent upon net profit and RWA developments within the quarter • Year-to-date, continued capital optimisation measures, resulting in lower RWAs, allowed for 100% of net profit reserving • The announced €1.9 bln distribution will be fully funded from net profits reserved outside of CET1 and therefore will not affect the CET1 ratio • As of 2Q2026, €1.0 bln had already been reserved outside of CET1, in addition to the regular 50% payout policy • The remainder of the €1.9 bln distribution will be funded by (50% of) the net profit of 3Q2026
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31 17 1 12 -9 2-2 -14 18 18 5515 -14 31 9 57 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Retail Banking Wholesale Banking -43 3 44 -20 -14 -7 -13 -25 19 121 -50 -10 19 -1 107 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Retail Banking Wholesale Banking 218 173 218 160 204 143 216 78 110 35 361 389 297 270 239 3Q2025 4Q2025 1Q2026 2Q2026 3Q2026 Retail Banking Wholesale Banking • Primarily reflecting the majority of the €111 mln model update related to the Project Finance portfolio within Wholesale Banking • Retail Banking mainly related to collective provisions in consumer lending and, to a lesser extent, in business banking • In Wholesale Banking, stage 3 risk costs remained modest Additions to loan loss provisions per Stage Stage 1 provisioning (in € mln) Total includes Corporate Line Stage 2 provisioning (in € mln) Including modifications; total includes Corporate Line Stage 3 provisioning (in € mln) Note: Total stock of management adjustments of €298 mln in 3Q2026 • Wholesale Banking included certain SRT- and CPRI-related charges, as well as a part of the model update related to the Project Finance portfolio
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57%26% 4% 13% Lending Daily Banking & Trade Finance Financial Markets Treasury & Other 24% 11% 18%4% 7% 12% 18% 6% Mortgages Netherlands Other lending Netherlands Mortgages Germany Other lending Germany Mortgages Belgium Other lending Belgium Mortgages Other Other lending Other 65% 35% Retail Banking Wholesale Banking 67% 5% 21% 6% Residential mortgages Consumer lending Business lending Other lending Well-diversified lending credit outstandings1) by activity 32 ING Group Retail Banking Wholesale Banking €904 bln €588 bln €588 bln €313 bln 2) 1) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions and assets held for sale) 2) Incl €32 bln Retail-related Treasury lending and €6 bln Other Retail Lending
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Wholesale Banking lending credit outstandings1) Diversification across geographies Diversification across sectors 9% 10% 8% 11% 7%17% 16% 2% 18% 1% Netherlands BeLux Germany Spain, Italy, Poland, Romania UK Other Europe North America Americas (excl North America) Asia Africa 7% 12% 11% 9% 11%16% 32% 2% Real Estate, Infra & Construction Commodities, Food & Agri TMT & Healthcare Transportation & Logistics Energy Diversified Corporates Financial Institutions Other €313 bln €313 bln 331) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions) Private credit • Lending to private credit funds is limited to ~€2 bln or ~0.2% of total exposure and consists mainly of collateralised fund financing for diversified portfolios
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Important legal information 34 ING Group’s financial statements are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2025 ING Group consolidated financial statements. All figures in this document are unaudited. Small differences are possible in the tables due to rounding. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions and customer behaviour, in particular economic conditions in ING’s core markets, including changes affecting currency exchange rates and the regional and global economic impact of the invasion of Russia into Ukraine and related international response measures (2) changes affecting interest rate levels (3) any default of a major market participant and related market disruption (4) changes in performance of financial markets, including in Europe and developing markets (5) fiscal uncertainty in Europe and the United States (6) discontinuation of or changes in ‘benchmark’ indices (7) inflation and deflation in our principal markets (8) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness (9) failures of banks falling under the scope of state compensation schemes (10) non-compliance with or changes in laws and regulations, including those concerning financial services, financial economic crimes and tax laws, and the interpretation and application thereof (11) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities, including in connection with the invasion of Russia into Ukraine, other existing or emerging military conflicts, the risk of further military escalation, geopolitical tensions, trade restrictions and the related international response measures (12) legal and regulatory risks in certain countries with less developed legal and regulatory frameworks (13) prudential supervision and regulations, including in relation to stress tests and regulatory restrictions on dividends and distributions (also among members of the group) (14) ING’s ability to meet minimum capital and other prudential regulatory requirements (15) changes in regulation of US commodities and derivatives businesses of ING and its customers (16) application of bank recovery and resolution regimes, including write down and conversion powers in relation to our securities (17) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers or stakeholders who feel misled or treated unfairly, and other conduct issues (18) changes in tax laws and regulations and risks of non-compliance or investigation in connection with tax laws, including FATCA (19) operational and IT risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business and including any risks as a result of incomplete, inaccurate, or otherwise flawed outputs from the algorithms and data sets utilized in artificial intelligence (20) risks and challenges related to cybercrime including the effects of cyberattacks and changes in legislation and regulation related to cybersecurity and data privacy, including such risks and challenges as a consequence of the use of emerging technologies, such as advanced forms of artificial intelligence and quantum computing (21) changes in general competitive factors, including ability to increase or maintain market share (22) inability to protect our intellectual property and infringement claims by third parties (23) inability of counterparties to meet financial obligations or ability to enforce rights against such counterparties (24) changes in credit ratings (25) business, operational, regulatory, reputation, transition and other risks and challenges in connection with climate change, diversity, equity and inclusion and other ESG-related matters, including data gathering and reporting and also including managing the conflicting laws and requirements of governments, regulators and authorities with respect to these topics (26) inability to attract and retain key personnel (27) future liabilities under defined benefit retirement plans (28) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines (29) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations, and (30) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING’s more recent disclosures, including press releases, which are available on www.ING.com. This document may contain ESG-related material that has been prepared by ING on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. ING has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness, reasonableness or reliability of such information. This document may also discuss one or more specific transactions and/or contain general statements about ING’s ESG approach. The approach and criteria referred to in this document are intended to be applied in accordance with applicable law. Due to the fact that there may be different or even conflicting laws, the approach, criteria or the application thereof, could be different. Materiality, as used in the context of ESG, is distinct from, and should not be confused with, such term as defined in the Market Abuse Regulation or as defined for Securities and Exchange Commission (‘SEC’) reporting purposes. Any issues identified as material for purposes of ESG in this document are therefore not necessarily material as defined in the Market Abuse Regulation or for SEC reporting purposes. In addition, there is currently no single, globally recognized set of accepted definitions in assessing whether activities are “green” or “sustainable.” Without limiting any of the statements contained herein, we make no representation or warranty as to whether any of our securities constitutes a green or sustainable security or conforms to present or future investor expectations or objectives for green or sustainable investing. For information on characteristics of a security, use of proceeds, a description of applicable project(s) and/or any other relevant information, please reference the offering documents for such security. This document may contain inactive textual addresses to internet websites operated by us and third parties. Reference to such websites is made for information purposes only, and information found at such websites is not incorporated by reference into this document. ING does not make any representation or warranty with respect to the accuracy or completeness of, or take any responsibility for, any information found at any websites operated by third parties. ING specifically disclaims any liability with respect to any information found at websites operated by third parties. 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