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kpn Press release KPN further strengthens its leading fiber position and reports encouraging developments in mass - market segments in Q1 • . . • • 30 April 2021 Encouraging base and service revenue trends in mass - market , especially in Consumer Mobile and Wholesale Improving revenue developments within Business segment Added 106k households to fiber footprint , announced JV with APG to jointly cover ~ 80 % of NL with FttH by 2026 Recognized as the best mobile network with fastest up and download speed and best mobile coverage¹ Adjusted EBITDA AL flat y - on - y on an underlying basis² Good start to new cost savings program ( € 21m ) ; successful phase out of copper services in six pilot areas Free Cash Flow well on track , partly due to different intra - year phasing Message from the CEO , Joost Farwerck " During the first quarter of our updated strategy , we saw encouraging base developments in our mass - market segments , with growth in Fixed - Mobile households fueled by fiber , and growth in our mobile and fixed customer base in SME and Wholesale . Together with favorable underlying ARPA and ARPU trends , this gives us further confidence we will deliver on our ambition to grow mass - market service revenues by the end of this year . The investments we do in our networks and services are paying off . We are now recognized as the best 5G network in the country by all leading benchmarks . The strategic partnership with APG marks an important next step in the acceleration of the fiber rollout which will lead to almost nationwide fiber coverage by 2026. Together with 5G , our state - of - the - art fiber network creates the most powerful network , supporting the Netherlands well into the 21st century . This will also allow us to decommission our copper network , making super - fast internet via fiber the norm . In six pilot areas this has already been shut down and from 2023 , we will gradually phase out the copper network and upgrade our customers to the best - in - class network , resulting in quality improvements and significant cost savings going forward . I appreciate the dedication and resilience of our people and their commitment to always deliver our customers the best experience . I am pleased that our sustainability achievements and ambitions are recognized and appreciated by Dutch consumers and that KPN has again been chosen by the Sustainable Brand Index as the most sustainable Dutch telecom brand . " Key figures Group financials ( unaudited ) ( in € m , unless stated otherwise ) Q1 2020 Q1 2021 ▲ y - on - y Adjusted revenues Adjusted EBITDA AL As % of adjusted revenues 1,329 575 43.3 % 1,290 -2.9 % 568 -1.3 % 44.0 % Operating profit ( EBIT ) 216 235 + 8.8 % Net profit 120 141 + 18 % Capex 278 321 + 15 % Capex as % of adjusted revenues 20.9 % 24.9 % Operational Free Cash Flow 297 As % of adjusted revenues 22.4 % 247 19.1 % -17 % Free Cash Flow 80 As % of adjusted revenues Net debt 6.0 % 122 9.5 % + 53 % 5,063 5,221 1 Source : OoklaⓇ 2 Corrected for € 8m one - off in Consumer Fixed service revenues related to timing of revenue recognition in 2020 KPN Q1 2021 results 1