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Connect Activate Grow KPN Q3 2026 Results | October 2026
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| KPN Q3 2026 Results | October 2026 Safe harbor Alternative performance measures and management estimates This financial report contains a number of alternative performance measures (non-GAAP figures) to provide readers with additional financial information that is regularly reviewed by management, such as EBITDA and Free Cash Flow (‘FCF’). These non-GAAP figures should not be viewed as a substitute for KPN’s GAAP figures and are not uniformly defined by all companies including KPN’s peers. Numerical reconciliations are included in KPN’s quarterly factsheets and in the Integrated Annual Report 2025. KPN’s management considers these non- GAAP figures, combined with GAAP performance measures and in conjunction with each other, most appropriate to measure the performance of the Group and its segments. The non-GAAP figures are used by management for planning, reporting (internal and external) and incentive purposes. KPN’s main alternative performance measures are listed below. The figures shown in this financial report are based on continuing operations and were rounded in accordance with standard business principles. As a result, totals indicated may not be equal to the precise sum of the individual figures. Financial information is based on KPN’s interpretation of IFRS as adopted by the European Union as disclosed in the Integrated Annual Report 2025 and do not take into account the impact of future IFRS standards or interpretations. Note that certain definitions used by KPN in this report deviate from the literal definition thereof and should not be considered in isolation or as a substitute for analyses of the results as reported under IFRS as adopted by the European Union. KPN defines revenues as the total of revenues and other income. Adjusted revenues are derived from revenues (including other income) and are adjusted for the impact of incidentals. KPN defines EBITDA as operating result before depreciation (including impairments) of PP&E and amortization (including impairments) of intangible assets. Adjusted EBITDA after leases (‘adjusted EBITDA AL’) are derived from EBITDA and are adjusted for the impact of restructuring costs and incidentals (‘adjusted’) and for lease costs, including depreciation of right-of-use assets and interest on lease liabilities (‘after leases’ or ‘AL’). KPN defines Gross Debt as the nominal value of interest-bearing financial liabilities representing the net repayment obligations in Euro, excluding derivatives, related collateral, and leases, taking into account 50% of the nominal value of the hybrid capital instruments. In its Leverage Ratio, KPN defines Net Debt as Gross Debt less net cash and short-term investments, divided by 12 month rolling adjusted EBITDA AL excluding major changes in the composition of the Group (acquisitions and disposals). The Lease adjusted leverage ratio is calculated as Net Debt including lease liabilities divided by 12 month rolling adjusted EBITDA excluding major changes in the composition of the Group (acquisitions and disposals). Operational Free Cash Flow is defined as adjusted EBITDA AL minus capital expenditures (‘Capex’) being expenditures on PP&E and software, excluding M&A. Free Cash Flow (‘FCF’) is defined as cash flow from continuing operating activities (including interest and dividends received and interest paid, excluding M&A transaction and integration costs) plus proceeds from disposals of real estate and (in)tangible assets part of the Legacy Asset Strategy, minus Capex (investments in PPE and software) and repayments of lease liabilities. Return on capital employed (‘ROCE’) is calculated by the net operating profit less adjustments for taxes (‘NOPLAT’) divided by capital employed, on a 4-quarter rolling basis. Net operating profit is the adjusted EBITA (excluding incidentals and amortization of other intangibles and including restructuring costs). KPN defines capital employed as the carrying amount of operating assets and liabilities which excludes goodwill and the other intangibles. All market share information in this financial report is based on management estimates based on externally available information, unless indicated otherwise. For a full overview on KPN’s non-financial information, reference is made to KPN’s quarterly factsheets available on ir.kpn.com. Forward-looking statements Certain statements contained in this financial report constitute forward-looking statements. These statements may include, without limitation, statements concerning future results of operations, the impact of regulatory initiatives on KPN’s operations, KPN’s and its joint ventures' share of new and existing markets, general industry and macro-economic trends and KPN’s performance relative thereto and statements preceded by, followed by or including the words “believes”, “expects”, “anticipates”, “will”, “may”, “could”, “should”, “intends”, “estimate”, “plan”, “goal”, “target”, “aim” or similar expressions. These forward-looking statements rely on a number of assumptions concerning future events and are subject to uncertainties and other factors, many of which are outside KPN’s control that could cause actual results to differ materially from such statements. A number of these factors are described (not exhaustively) in the Integrated Annual Report 2025. All forward-looking statements and ambitions stated in this financial report that refer to a growth or decline, refer to such growth or decline relative to the situation per 31 December 2025, unless stated otherwise. 2
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| KPN Q3 2026 Results | October 2026 • Group service revenue increased 2.7% y-on-y in Q3 2026, driven by all segments • Continued Consumer service revenue growth 1.8% y-on-y, primarily driven by mobile • Solid momentum in Consumer and Business postpaid (+66k); Consumer broadband remains competitive (-7k) • Business service revenues inflected to growth (+3.9% y-on-y), driven by SME and LCE • Adj. EBITDA AL at € 671m (-0.1% y-on-y) in Q3 2026, or +2.4% excl. prior-year IPR1 benefit • YTD Free Cash Flow at € 605m, progressing according to plan • KPN2 reached the milestone of 6m fiber homes passed • On track to reach full-year outlook Highlights: KPN delivers healthy service revenue growth; on track to reach FY outlook 3 1. Intellectual Property Rights | 2. Incl. Glaspoort and third party with a call option
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| KPN Q3 2026 Results | October 2026 Strategy 2024-2027: A mission to Connect, Activate & Grow Financial ambitions 2024-2027 Ambitions Strategic Missions Satisfied Loyal Customers Service revenues CAGR ~3% Adj. EBITDAAL CAGR ~3% Free Cash Flow CAGR ~7% ROCE growing to 15% Engaged Society & People Sustainable Returns Purpose We go all out to connect everyone in the Netherlands to a sustainable future Connect Connect with our customers to deliver on their needs Earning our customers’ loyalty through converged services & solutions that are truly relevant to them Activate Activate our best network, platforms, partners, & assets Delivering the best digital experience to our customers over our world- leading, always-on networks Grow Grow KPN by modernizing and simplifying our business Transforming our operating model with AI-powered automation and developing a future-ready workforce 4
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| KPN Q3 2026 Results | October 2026 Connect, Activate & Grow 5
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| KPN Q3 2026 Results | October 2026 Continuously expanding fiber footprint Homes passed (k) Turning coverage into connections Homes connected (k) HC/HP 79% Activating customers Homes activated (k) Currently ~75% of our retail base on fiber Solid progress in fiber connections, turning coverage into customers Q3 2025 Q4 2025 Q1 20261 Q2 2026 Q3 2026 5,663 5,803 5,889 5,966 6,025 +140 +86 +77 +59 Q3 2025 Q4 2025 Q1 20261 Q2 2026 Q3 2026 4,455 4,578 4,657 4,740 4,813 +123 +79 +83 +73 KPN Glaspoort 3rd party with call option 68% 69% 70% 72% 73% 32% 31% 30% 28% 27% Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 Fiber Copper 6 KPN Glaspoort 3rd party with call option Q3 2025 Q4 2025 Q1 20261 Q2 2026 Q3 2026 2,675 2,736 2,794 2,834 2,860 +61 +58 +41 +26 KPN Glaspoort 3rd party with call option 79% 79% 79% 80% 1. A definition alignment with KPN resulted in Q1 2026 adjustments of +31k HP, +2k HC and +13k HA.
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| KPN Q3 2026 Results | October 2026 1. Corrected for migrations to, and new customers of, small business propositions (2k in Q3 2026) 2. Source: Kantar TNS Adj. Service Revenue trend +1.1% Q3 2025 +1.2% Q4 2025 +1.3% Q1 2026 +1.9% Q2 2026 +1.8% Q3 2026 NPS2 (YTD) Key take-aways B2C: Continued consumer service revenue growth, primarily driven by Mobile Segment revenues (€ m) Q3 2025 Q3 2026 Δ y-on-y Fixed service revenues 480 481 +0.2% o/w Fiber broadband 325 346 +6.4% o/w Copper broadband 145 126 -13% o/w Other Fixed 10 9 -17% Mobile service revenues 230 241 +5.1% Adj. Consumer service revenues 710 722 +1.8% Non-service revenues & other 56 77 +36% Adj. Consumer revenues 766 799 +4.3% • Mobile service revenues accelerated to 5.1%, driven by both base and ARPU growth • Fixed service revenues increased 0.2%, driven by robust fiber service revenue growth (+6.4%), partly offset by lower copper and legacy service revenues • Ongoing commercial momentum in postpaid (+24k); broadband competitive (-7k1) • Converged penetration increased to 62% of fixed households (Q3 2025: 60%), supporting customer loyalty and value growth • NPS improved y-on-y, supported by increased adoption of Combivoordeel • Non-service revenues increased +36%, mainly driven by higher handset revenues Growth y-on-y 15 16 Q3 2025 Q3 2026 7 60 6762 67 Fixed Mobile Converged customer base (%) Q3 2025 vs Q3 2026
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| KPN Q3 2026 Results | October 2026 Incidental decline broadband net adds (k) Postpaid net adds improved (k) +17 +19 +17 +15 +5 +31 +40 +33 +36 +18 +11 +12 +9 +4 -7 1. Total broadband net adds. Corrected for migrations to, and new customers of, small business propositions (2k in Q3 2026, 5k in Q2 2026, 5k in Q1 2026, 6k in Q4 2025 and 5k in Q3 2025) Fixed ARPU continued to grow Q3 2026: € 55 Healthy Mobile ARPU growth Q3 2026: € 17 Fixed service revenue growth moderated Mobile service revenue growth accelerated B2C: Continued commercial momentum in mobile, fixed remains competitive 8 +1.0% +0.1% +0.5% +0.7% +0.3% Growth y-on-y +1.2% +0.4% +0.8% +1.3% +0.2% Total1 Growth y-on-yFiber ex. Copper migrationsFiber +47 +24 +19 +18 +24 Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 Postpaid -1.8% Q3 2025 +0.5% Q4 2025 -0.3% Q1 2026 Q2 2026 +3.2% Q3 2026 Growth y-on-y +1.0% Q3 2025 +2.9% Q4 2025 +2.3% Q1 2026 Q2 2026 +5.1% Q3 2026 Growth y-on-y +0.6% +3.2%
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| KPN Q3 2026 Results | October 2026 Adj. Service Revenue trend +1.4% +2.3% -0.6% -1.1% +3.9% Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 Industry-leading NPS1 (YTD) Key take-aways B2B: Business service revenues inflected to growth, driven by SME and LCE Segment revenues (€ m) Q3 2025 Q3 2026 Δ y-on-y SME 197 213 +8.1% LCE 187 192 +2.5% Tailored Solutions 76 74 -3.3% Adj. Business service revenues 461 479 +3.9% Non-service revenues & other 19 21 +12% Adj. Business revenues 479 499 +4.2% • Strong commercial momentum in mobile (+42k) • Continued strong SME performance (+8.1%), driven by Broadband, Mobile and Cloud & Workspace • LCE returned to growth (+2.5%), driven by Mobile, IoT and Security • Tailored Solutions revenues declined by 3.3%, driven by lower project-related revenues, with prior-year contract headwinds gradually easing • NPS at +7, reflecting customers’ recognition of KPN’s quality, reliability and security. KPN remains the clear leader in the Dutch market 5 6 8 8 7 Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 9 1. Source: Kantar TNS Growth y-on-y
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| KPN Q3 2026 Results | October 2026 Total adj. Business service revenues SME LCE Tailored Solutions B2B: Continued strong SME performance, while LCE returned to growth 10 +3.3% +5.8% +5.8% +6.9% +8.1% -0.9% -1.0% +1.0% +0.7% +2.5% -2.5% -2.2% -3.3% -14% -19% Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 Service revenue growth y-on-y +1.4% +2.3% -0.6% -1.1% +3.9% Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 Growth y-on-y
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| KPN Q3 2026 Results | October 2026 Adj. Service Revenue trend +5.2% Q3 2025 +3.9% Q4 2025 +0.8% Q1 2026 +1.0% Q2 2026 +2.1% Q3 2026 Broadband customer base (k) Key take-aways Wholesale: International sponsored roaming continued to drive growth • Service revenue growth further improved to +2.1%, driven by Mobile • Broadband service revenues decreased 3.9%, mainly driven by the decline in copper lines, while broadband net losses moderated to -11k this quarter • Mobile service revenues increased 16%, driven by continued strong growth in international sponsored roaming • Other service revenues declined 0.6%, as growth in visitor roaming was more than offset by lower revenues from legacy products and low-margin interconnect services Growth y-on-y 11 Segment revenues (€ m) Q3 2025 Q3 2026 Δ y-on-y Broadband service revenues 80 77 -3.9% o/w Fiber broadband 44 45 +3.4% o/w Copper broadband 30 23 -21% o/w Other 6 8 +25% Mobile service revenues 46 53 +16% Other service revenues 49 49 -0.6% Adj. Wholesale service revenues 175 179 +2.1% Non-service revenues & other 1 4 >100% Adj. Wholesale revenues 176 183 +3.6% 631 641 644 645 654 407 381 356 336 317 Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 1,039 1,022 1,000 981 970 Fiber Copper
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Financial Performance | KPN Q3 2026 Results | October 202612
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| KPN Q3 2026 Results | October 2026 FCF Operational FCF Capex Net profit Adj. revenues Liquidity position Adj. net indirect opex AL Adj. EBITDA AL Summary: Q3 & YTD 2026 results 13 YTD FCF of € 605m (-0.1% y-on-y) • Supported by EBITDA growth, offset by provision-related cash movements and higher restructuring cash-outs Q3 2026 YTD 2026 € 4,409m +1.5% YTD 2025 € 4,345m € 1,498m +2.9% Q3 2025 € 1,455m Q3 2026 YTD 2026 Q3 2026 YTD 2026 € 1,991m +0.8% € 671m -0.1% YTD 2025 € 1,975m Q3 2025 € 672m Q3 2026 YTD 2026 € 657m +6.9% YTD 2025 € 615m € 249m +5.4% Q3 2025 € 237m Q3 2026 € 1,514m Cash & short-term investments: € 414m Revolving credit facility2: € 1,100m Q3 2026 YTD 2026 € 1,089m +1.5% YTD 2025 € 1,072m € 355m -1.5% Q3 2025 € 361m Q3 2026 YTD 2026 € 605m -0.1% YTD 2025 € 606m € 276m -7. 2 % Q3 2025 € 298m Q3 adjusted revenues +2.9% y-on-y • Mainly driven by service revenue growth across all segments Q3 adjusted EBITDA AL -0.1% y-on-y • Underlying adj. EBITDA AL1 increased 2.4% y-on-y, driven by higher revenues € 422m +€ 6m Q3 2025 € 416m € 1,244m -€ 12m YTD 2025 € 1,256m Leverage ratio YTD 2026 2.5x YTD 2025 2.5x Q3 2026 YTD 2026 € 902m flat YTD 2025 € 902m € 315m +1.4% Q3 2025 € 311m 1. Excl. the prior-year IPR benefit | 2. Incl. € 1,075m KPN RCF and € 25m Althio RCF, excl. € 50m undrawn Capex facilities for Althio
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| KPN Q3 2026 Results | October 2026 Total Group service revenues Group service revenue growth per segment (€ m) Continued Group service revenue growth across all segments 14 +1.7% Q3 2025 +1.8% Q4 2025 +0.6% Q1 2026 +0.8% Q2 2026 +2.7% Q3 2026 Growth y-on-y Q3 2025 Consumer Business Wholesale Other Q3 2026 1,347 +13 +18 +4 +1 1,383 Δ y-on-y +1.8% +3.9% +2.1% +67% +2.7%
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| KPN Q3 2026 Results | October 2026 (€ m) Underlying EBITDA AL growth driven by higher revenues 15 Q3 2025 Reported IPR benefit Q3 2025 Underlying Revenues Direct costs Indirect costs Q3 2026 Reported 672 -17 655 +60 -37 -7 671 +2.4% -0.1%
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| KPN Q3 2026 Results | October 2026 YTD Free Cash Flow broadly stable, supported by EBITDA growth 16 1,991 1,089 605 Adj. EBITDA AL YTD 2026 Capex Operational FCF Cash restructuring Change in provisions Interest paid Taxes paid Change in WC Other movements FCF YTD 2026 -902 -40 -17 -169 -124 -120 -14 (€ m) YTD 2025 YTD 2026 Δ y-on-y Free Cash Flow 606 605 -0.1% As % of adj. revenues 13.9% 13.7% Acquisitions & disposals -124 -3 -98% Change in short-term investments 33 20 -41% Other investing cash flow 19 8 -60% Dividends paid -675 -718 +6% Share repurchase -250 -250 flat Other financing cash flow 34 220 >100% Cash flow from discontinued operations - 0 n.m. Change in net cash & cash equivalents -356 -119 -67% Net cash & cash equivalents BoP 662 405 -39% Change in net cash & cash equivalents -356 -119 -67% Net cash & cash equivalents EoP 306 286 -6.5% Short-term investments 67 128 +91% Cash & short-term investments 373 414 +11% YTD 2026 FCF of € 605m, -0.1% y-on-y, as EBITDA growth was offset by provision-related cash movements and higher restructuring cash-outs Contribution to ΔFCF y-on-y (€ m) +16 -1 +16 -17 -20 +1 +6 -6 +19 flat
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| KPN Q3 2026 Results | October 2026 1. LTM adjusted EBITDA AL / LTM net interest paid (excl. lease interest, incl. perpetual hybrid coupon) 2. Net debt (excl. leases) / LTM adjusted EBITDA AL 3. Incl. € 1,075m KPN RCF and € 25m Althio RCF, excl. € 50m undrawn Capex facilities for Althio 4. Excl. optional call redemptions on hybrid bonds and assuming roll-over of credit facilities 17 Robust liquidity... (€ m) …covering debt maturities through 20284 (€ m) Robust liquidity position, committed to investment-grade credit profile 2.5x 2.4x 2.4x 2.5x 2.5x 414 1,5141,100 Cash & short term investments RCF3 Total liquidity end Q3 2026 • Gross debt slightly higher q-o-q mainly driven by Q3 commercial paper issuance • Increase in Net debt mainly driven by interim dividend and hybrid coupon payments, partly offset by FCF generation • Leverage ratio unchanged q-on-q and y-on-y at 2.5x • Available liquidity covers debt maturities over the next 24 months3 • Average cost of senior debt 8 bps higher q-on-q at 3.50% (-4 bps y-on-y) 6,947 6,854 7,025 7,028 7,1 6 5 6,574 6,302 6,254 6,664 6,751 373 552 771 365 414 Q3 2025 Q4 2025 Q1 2026 Q2 2026 Q3 2026 Gross debt Net debt Cash & short-term investments 9.5x 9.5x 8.6x 9.1x 9.0x Interest cover ratio1 Leverage ratio2 190 1,303 188 300 625 Outstanding commercial paper Debt maturities 2026 Debt maturities 2027 Debt maturities 2028 Total debt maturities 2026-2028
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| KPN Q3 2026 Results | October 2026 Outlook 2026 and mid-term ambitions 18 Adj. EBITDA AL Capex Free Cash Flow Service revenues € 1,991m € 902m € 605m +1.4% ~€ 2,670m ~€ 1.25bn >€ 950m ~1.5% Achievements YTD 2026 Ambition FY 20271 Outlook FY 2026 ~3% CAGR <€ 1.0bn ~7% CAGR ~3% CAGR 1. CAGR compared to 2023, unless stated otherwise Regular DPS Share buyback € 8ct Interim dividend € 250m € 20ct € 250m ~14% CAGR vs. 2024 Up to € 1.0bn 2024-2027 period
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| KPN Q3 2026 Results | October 2026 • Group service revenue increased 2.7% y-on-y in Q3 2026, driven by all segments • Continued Consumer service revenue growth 1.8% y-on-y, primarily driven by mobile • Solid momentum in Consumer and Business postpaid (+66k); Consumer broadband remains competitive (-7k) • Business service revenues inflected to growth (+3.9% y-on-y), driven by SME and LCE • Adj. EBITDA AL at € 671m (-0.1% y-on-y) in Q3 2026, or +2.4% excl. prior-year IPR1 benefit • YTD Free Cash Flow at € 605m, progressing according to plan • KPN2 reached the milestone of 6m fiber homes passed • On track to reach full-year outlook Highlights: KPN delivers healthy service revenue growth; on track to reach FY outlook 19 1. Intellectual Property Rights | 2. Incl. Glaspoort and third party with a call option
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| KPN Q3 2026 Results | October 2026 Appendices 20 • Tax • Debt portfolio • ESG
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| KPN Q3 2026 Results | October 2026 1. Among others, tax law changes, settlements with tax authorities, impairments, results on disposals of subsidiaries and revaluations Tax Q3 & YTD 2026 21 P&L Cash flow P&L Cash flow Regions (€ m) Q3 2025 Q3 2026 Q3 2025 Q3 2026 YTD 2025 YTD 2026 YTD 2025 YTD 2026 The Netherlands -67 -50 -63 -38 -182 -173 -130 -124 Other Total reported tax -67 -50 -63 -38 -182 -173 -130 -124 Of which discontinued operations Reported tax from continuing operations -67 -50 -63 -38 -182 -173 -130 -124 Effective tax rate continuing operations 21.9% 17.2% 22.6% 20.8% • The effective tax rate was mainly influenced by the Innovation Box facility and one-off effects1 • The normalized tax rate is ~23% for Q3 2026 (adjusted for iBox and one-off effects1) • For 2026, the effective tax rate is expected to be ~23% • The cash tax rate (CTR) was 14.9% YTD (vs. 16.1% YTD 2025)
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| KPN Q3 2026 Results | October 2026 1. Based on the nominal value of interest-bearing liabilities after swap to EUR as per 30 September 2026 2. Incl. outstanding bonds and loans, excluding commercial paper Debt redemption profile2 0.2 0.3 0.6 0.7 0.7 0.5 0.8 1.0 ’26 ’27 ’28 ’29 ’30 ’31 ’32 ’33 ’34 ’35 ’36 0.9 0.7 1.1 22 Nominal debt by type1 Nominal debt by currency1 Fixed vs. floating interest1 Debt portfolio 71% 6% 13% 10% Eurobonds Global bonds Hybrid bonds Loans & other 86% 8% 6% EUR GBP USD 80% 20% Fixed Floating EUR GBP USD EUR hybrid (1st reset)
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| KPN Q3 2026 Results | October 2026 ESG fully embedded in our strategy ESG Strategy Responsible Security, reliability, human rights We provide services that are reliable and secure by design. We operate with respect 23 Inclusive Diversity, social- and digital inclusion We make it possible for everyone to participate in, and benefit from, a connected society Sustainable Energy, circularity, biodiversity We minimize our footprint, maximize our positive impact and respect the environment Data safety reputation in % %1 of KPN employees SecurX-certified Survey score in % Women at sub-top2 in % (end of period) Scope 1 emissions in metric tons CO2e (LTM) Scope 3 emissions in metric tons CO2e Scope 2 emissions in metric tons CO2e (LTM) Reuse and recycling in % (LTM) 2024 2025 Target 2026 85 99 95 2024 2025 Target 96 96 95 2024 2025 Target 81 82 ≥80 Q2’25 Q2’26 Target 28 29 ≥36 Q2’25 Q2’26 Target 2030 6 4 4 Q2’25 Q2’26 Target 2030 107 90 105 2024 2025 Target 2030 823 768 600 Q2 ’25 Q2 ’26 Target 87 84 ≥86 This represents a selection of our top sustainability KPIs. For the full overview, please refer to KPN’s IAR25. Target equals 2026 and beyond, unless otherwise stated | 1. % of annual target of 3,500 in 2024, 6,250 in 2025 and 8,000 employees in 2026. 2. Direct reports to Board of Management in management positions Employee engagement