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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Titeldia + afbeelding Strong heritage, transforming for the future Q3 2026 Trading update The Hague – 26 October 20261
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading updateConnected to deliver what drives us all forward2 Published by: PostNL NV Waldorpstraat 3 2521 CA The Hague The Netherlands Additional information Additional information is available at www.postnl.nl. Elements of this presentation contain or may contain inside information within the meaning of Article 7(1) of the EU Market Abuse Regulation. Note that the numbers presented in this presentation (tables and result explanations) may not sum precisely to the totals provided and percentages may not precisely reflect the absolute figures due to rounding. Warning about forward-looking statements Some statements in this presentation are 'forward-looking statements'. By nature, forward- looking statements involve risk and uncertainty because they relate to events and depend on circumstances that may occur in the future. These forward-looking statements involve known and unknown risks, uncertainties and other factors that are outside of our control and impossible to predict, and may cause actual results to differ materially from any future results expressed or implied. These forward-looking statements are based on current expectations, estimates, forecasts, analyses and projections about the industries in which we operate and management's beliefs and assumptions about possible future events. You are cautioned not to put undue reliance on these forward-looking statements, which only speak as of the date of this presentation and are neither predictions nor guarantees of possible future events or circumstances. We do not undertake any obligation to release publicly any revisions to these forward-looking statements to reflect events or circumstances after the date of this presentation or to reflect the occurrence of unanticipated events, except as may be required under applicable securities law. Use of non-GAAP information In presenting and discussing the PostNL Group operating results, management uses certain non- GAAP financial measures. These non-GAAP financial measures should not be viewed in isolation as alternatives to the equivalent IFRS measures and should be used in conjunction with the most directly comparable IFRS measures. Non-GAAP financial measures do not have standardised meaning under IFRS and therefore may not be comparable to similar measures presented by other issuers. The main non-GAAP key financial performance indicator is normalised EBIT. Normalised EBIT is derived from the IFRS- based performance measure operating income adjusted for the impact of project costs and incidentals.
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward • Revenue €768m (Q3 2025: €762m) • Normalised EBIT in line with expectations and following usual seasonal pattern • Pro-active working capital management contributes to favourable free cash flow development • Outlook 2026 confirmed • free cash flow expected at around €0m • Successful implementation of standard mail delivery framework of D+2 • Other main strategic initiatives progressing according to plan • Delivering on cost savings plans and flexible capacity management Highlights Q3 2026 October 25, 2026 Disciplined strategy execution supports performance and free cash flow in challenging market conditions Growth Value InnovationImpact 3
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Continuing external challenges • Geopolitical uncertainty • Introduction customs regulations: large Asian web shops adjust commercial propositions and logistics processes, which results in shift in market positions and strong decline in market volumes • New market entrants in e-commerce chain E-commerce: from volume to value • Sharper customer segmentation, differentiated propositions and disciplined volume steering • Targeted yield measures continue to gain traction, proofed by increasing price per parcel • Quarter-over-quarter improving trend in domestic volume development Platforms: accelerating international growth • Asset-light models Spring and MyParcel • Strong growth European e-commerce activities Tangible progress in Q3 October 25, 2026 Growth Value InnovationImpact 4
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Conditions for long-term viable postal service • Standard mail delivery of D+3, no delivery on Saturday • Net cost compensation USO in transitional years Delay in political decisions to amend Postal Act • Careful preparations for transition to D+3 take 1 year • Forced to postpone implementation to 2028 • Application filed for net cost compensation 2027: €80m, bringing total amount for 2025-27 to €148m • Legal proceedings for net cost compensation (2025 and 2026) and withdrawal of current USO designation in progress Mail October 25, 2026 Committed to securing sustainable postal service Growth Value InnovationImpact 5
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Connected to deliver what drives us all forward Key reported figures Q3 & YTD 2026 6 (in € million), volume in million items Volume Revenue Q3 2025 Q3 2026 Q3 2025 Q3 2026 E-commerce 89 91 466 478 Platforms 50 43 188 173 Mail 317 306 289 291 PostNL Other 52 54 Intercompany eliminations (233) (227) PostNL 762 768 YTD 2025 YTD 2026 YTD 2025 YTD 2026 E-commerce 270 260 1,427 1,415 Platforms 151 138 563 552 Mail 1,059 1,009 909 913 PostNL Other 150 159 Intercompany eliminations (698) (681) PostNL 2,351 2,359
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward E-commerce October 25, 2026 Volume to value gaining traction: domestic volumes* stabilising while average price per parcel up ~7% 7 in €m Q3 2025 Q3 2026 Parcels 377 391 Other services and eliminations 89 87 E-commerce 466 478 9 18 Q3 2025 Volumes Price Mix Other Q3 2026 466 (13) (3) 4789 18 9 18 Revenue, in €mRevenue mix * Excluding letterbox parcels • 2.4% overall growth (7.1% decline excluding transfer letterbox parcels) • Domestic parcels almost flat* • improving trend quarter-over-quarter • market developments • limited loss in market share as anticipated • Almost 32% decline international parcels (mainly Asian web shops) • predominantly driven by 1 July 2026 customs regulations • Targeted yield measures • €5m fuel surcharge • Mainly transfer letterbox parcels, with small positive mix effect in domestic and international
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Platforms October 25, 2026 Strong progress in intra-European expansion with European e- commerce volumes up > 40% 8 in €m Q3 2025 Q3 2026 Spring 127 115 Spring (at constant currencies) 114 FX 1 MyParceland other services 44 43 Other and eliminations 17 15 Platforms 188 173 4 1 Q3 2025 Volumes Price/mix Other Q3 2026 (constant currencies) FX Q3 2026 188 (17) (3) 172 173 Revenue, in €m 13.1% decline overall +4.4% European volumes • >40% increase in e-commerce related volumes • continuing decline mail volumes > 50% decline Asian volumes (mainly large web shops), predominantly explained by 1 July 2026 customs regulation Targeted yield measures following volume-to-value strategy Fully attributable to Spring Revenue mix
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Mail October 25, 2026 Structural volume decline continues: -6.3% YTD* 9 11 Q3 2025 Volumes Price/mix Other Q3 2026 289 (7) (3) 291 Revenue, in €m Government mail tender • Largest lot secured, effective 1 January 2027 • > 200 million mail items annually • Improved commercial terms * adjusted for elections 3.6% decline: • 3.0% decline adjusted for elections in Q3 2025 • some phasing effects Mainly due to stamp price increases and higher tariffs for business mail Stamp prices: • 1 Jan 2026: +6.9%
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Outlook 2026 confirmed October 25, 2026 (in €m) 2025 2026 outlook Comment Normalised EBIT 53 40 - 70 Free cash flow (25) 0 - (30) around 0 10 Pro-active working capital management supports favourable free cash flow development Assumptions* • Revenue growth 5% - 7% (2025: €3,324m) • Capex: ~€125m (2025: €106m); lease payments unchanged at ~€100m • Price increases more than offset organic cost increases (~€140m) • Strong focus on cost control and efficiency improvements Current impact from 1 July customs regulations does not change outlook 2026; scope and timing could evolve over time, potentially impacting future performance Excludes risk from prolonged geopolitical uncertainty that may increase inflationary pressure and impact consumer spending Favourable free cash flow development * Published 23 February 2026
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Disciplined execution in challenging environment October 25, 2026 • Proven to be agile in adapting operations to volume developments • Ready for peak season • E-commerce: volume-to-value strategy delivers higher yield and improving trend in domestic volume development • Platforms: strong European e-commerce while adapting to impact customs regulations • Mail: • D+2 successfully delivered with improving quality • political decisions remain necessary for transition towards future- proof and financially viable postal service • Confident in delivering our 2026 FY outlook with favourable development free cash flow Growth Value InnovationImpact 11
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Connected to deliver what drives us all forward12 12 Q&A
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Connected to deliver what drives us all forward13 Appendix 1. Restated 2025 numbers in new reporting segments 2. Reconciliation YTD 2025: From old segments to current segments
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Restated 2025 numbers in new reporting segments (in € million) Revenue Q1 2025 Q2 2025 Q3 2025 Q4 2025 FY 2025 E-commerce 473 488 466 551 1,978 Platforms 181 194 188 224 786 Mail 309 311 289 406 1,315 PostNL Other 49 49 52 51 201 Other / intercompany (230) (236) (233) (258) (956) PostNL 782 807 762 973 3,324 Normalised EBIT E-commerce 3 12 4 39 58 Platforms 1 2 0 3 6 Mail (18) (2) (23) 45 2 PostNL Other (2) (1) (3) (8) (13) PostNL (15) 11 (21) 79 53 14
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Tekst Connected to deliver what drives us all forward Reconciliation YTD 2025 October 25, 2026 From old segments to current segments * Restated YTD 2025 numbers ** Increase in intercompany eliminations: mainly explained by intercompany revenue between E-commerce and Platforms In € million 15 In € million Revenue YTD 2025 Parcels NL and BE 1,156 Spring 462 Logistic solutions and other services 193 Other/intercompany (45) Parcels 1,766 Mail in the Netherlands 909 PostNL Other 185 Intercompany eliminations (509) PostNL 2,351 Revenue YTD 2025* E-commerce 1,427 Platforms 563 Mail 909 PostNL Other 150 Intercompany eliminations** (698) PostNL 2,351
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INDELING THEME COLORS HYPERLINKTITLE COLOR CMD template (kleine afwijkingen t.o.v. standaard PostNL-template) PostNL Q3 2026 trading update Connected to deliver what drives us all forward Revenue mix E-commerce and Platforms (in € million) Q1 2025 Q1 2026 Q2 2025 Q2 2026 Q3 2025 Q3 2026 Q4 2025 Q4 2026 FY 2025 FY 2026 Parcels 380 367 399 398 377 391 455 1,611 Other services and eliminations 93 84 89 88 89 87 96 366 E-commerce 473 451 488 486 466 478 551 1,978 16 (in € million) Q1 2025 Q1 2026 Q2 2025 Q2 2026 Q3 2025 Q3 2026 Q4 2025 Q4 2026 FY 2025 FY 2026 Spring (volume-related, at actual rates) 119 125 131 135 127 115 153 530 MyParcel and other services 44 43 46 45 44 43 52 186 Other and eliminations 18 17 17 13 17 15 18 70 Platforms 181 185 194 193 188 173 224 786