Good morning, welcome to House of Control's fourth quarter and full year 2020 presentation. My name is Carl Fabian Flaaten. I'm the CFO of the company. I'm very excited to tell you that 2020 was a good year for us. We continued our strong growth journey, and have now more than tripled the ARR over the past four years, corresponding to 35% average annual growth. Many of the investors I talk to are asking me about the business impacts of the COVID-19 pandemic, so I would like to address that here at the start of the presentation. The group was, as many others, negatively affected by the COVID-19 outbreak in Q1 and Q2. Some sales meetings were canceled or postponed, and churn levels increased for some industries. I'm truly impressed by how our employees managed to adapt to the challenging conditions and move all customer and prospecting activities to a fully digital setup. Their efforts enabled them to maintain close contact with our customers and increase prospecting activities. Q3 and Q4 developed positively compared to expectations in the early phase of the pandemic, as we saw improving market conditions, increased interest for our offerings, and maintained high prospecting and sales activity. All-time high monthly new sale records in June, October, and November, coupled with a sharp rebound in renewal rates for Q4, support our belief that the worst business impacts related to the pandemic are now behind us. This is also supported by our previous experience from the financial crisis in 2007 to 2009, where we saw increased demand for our solutions as companies increased their focus on cost and commitments. However, we remain vigilant and are closely monitoring the situation and development of the ongoing pandemic to assess business risk and implement appropriate measures if required. Moving to the financial highlights for 2020. We conclude the year with 33% year-on-year revenue growth to NOK 124.8 million, with 47% growth in the last quarter to NOK 37.5 million. These figures are supported by the acquisition of Din ERP and Effectplan. Organic growth was 19% for the year. The EBITDA was NOK 5 million in 2020, up from a loss of NOK 8 million in 2019. These figures include approximately NOK 5 million in special items, which mainly relates to the listing process in Q4. Adjusted for these special items, EBITDA was NOK 10.2 million. EBITDA for the fourth quarter isolated was negative NOK 3 million, compared to negative NOK 3.3 million in 2019. Whereas EBITDA adjusted for special items was NOK 1.7 million. Including Din ERP and Effectplan for the full year, we had pro forma revenue of NOK 144.9 million and pro forma EBITDA of NOK 12.1 million. Adjusted for special cost items, the pro forma EBITDA was NOK 17 million and EBITDA margin of 12%. As a final highlight, I would like to add the completion of the NOK 350 million share issue and listing on Euronext Growth in October, marking the next step for us. We also increased our financing capacity through the increase of a committed capital and acquisition facility with NOK 106 million to a total of NOK 198 million in December. Turning to our operations. I expect that many of you know the company in some detail, but I would like to take the opportunity to give you a quick overview of House of Control before we dive deeper into the numbers. We brand ourselves as the CFO's best friend. Our product vision is to provide CFOs with financial control and enable them to optimize business processes. We offer best-of-breed horizontal software to nearly 1,300 CFOs across the Nordics in a large and under-penetrated market with limited direct competition. Let's take a look at where we come from. This image is a good illustration of what we meet every day. CFOs typically start to lose control over decentralized contracts when companies reach 30- 50 employees, and especially if they have several different locations. How do you know about everything that goes on? What happens when employees leave? What commitments are associated with specific locations and departments for the next 6, 12, 18 months? What does that cash flow look like? This is where we come from. Our software originates from a contract management system that provides the CFO Complete Control over contracts, assets, and obligations. We've come a long way over the recent years and now offer a lot more than contract management. Our main product is still Complete Control, which offers an easy financial and operational overview over the company's contracts. This accounts for 63% of current ARR. This product has no direct competitors in the Nordic market. The underlying data are typically distributed across other platforms in ERP systems or other systems with some contract management functionality. Many companies are compiling these data in low-tech manner with Excel spreadsheets and manual processes. This is substantially less effective and carries a higher business risk and high dependency on key personnel. On top of the Complete Control solution, we have developed 23 supplementary modules on areas such as ESG reporting, advanced notification, HR, digital signing, and so on, which combined account for 17% of ARR. The last area, business process solutions, consists of solutions for procurement, authority management, supply portals, invoice management, IFRS 16 compliance, and most recently, budgeting and forecasting. These solutions account for 20% of the business. We expect significant growth in this area with the acquisition of Din ERP and Effectplan. Effectplan develops and sells SaaS applications for budgeting, planning, and forecasting processes. Although the existing business in Effectplan was relatively small, with an ARR of NOK 4 million, this is a type of functionality that has been in strong demand from our existing customers, and the acquisition will both support new sales and open for upselling and cross-selling to our customers. Integration activities are on track, and the five employees in Effectplan have already relocated to our Stockholm office. Integration activities are also on track for Din ERP, which we acquired in July 2020. Din ERP is an award-winning solutions partner for the large ERP company, IFS, and significantly broadened our business process offering with procurement solutions, B2B portals for customers, HR systems for time, travel, and expense management, and maintenance solutions for products and spare part management. The company has developed a strong integration platform that enables us to provide seamless integration with incumbent business systems. We see cross-selling opportunities in both directions as we now can address the larger enterprise market with our Complete Control 5 solution and offer standardized enterprise solutions to our existing customer base through the House of Control sales force. The acquisition of the two companies have significantly expanded our total addressable market. We've estimated an addressable Nordic market of close to NOK 2 billion for Complete Control, with an additional market of NOK 1.5 billion for supplementary solution. Business processes solutions adds another NOK 5.5 billion, yielding a total addressable market close to NOK 9 billion. A Nordic market 61 times larger than our current ARR and limited direct competition leaves us with huge growth opportunities. We've also shown that we're able to onboard and integrate acquired companies efficiently to unlock product synergies. 2020 was a great year for our product development team. Having launched the fifth generation of Complete Control in late 2019, we were working on transitioning all customers onto the new version through 2020. At the end of the year, we had successfully migrated 97% of the accounts. At the same time, we've improved the usability of Complete Control, added new modules and functionality, and made the product available in more languages. We also launched the two first products based on IP from Din ERP, Supplier Invoice and Complete Procure. Two more will follow in the quarters to come. These are all important contributors to reaching our long-term goals. Let me share some insight on where we're going. Continuous product development and the acquisition of Din ERP and Effectplan has enabled us to take a broader role and provide a platform of best-of-breed products to empower the CFO, facilitate efficient operations, and provide seamless integration with incumbent business systems. We're expanding our role in the CFO's day-to-day operations, and we're on a journey resembling that of Coupa in its earlier days. What makes us unique is that we cover the entire value chain and provide an unmatched value add by offering a complete overview and supporting efficient business processes. We aim to be the first application the CFO logs into in the morning and the last he or she logs off. Moving on to the financials. We've seen consistent solid growth for many years, and this continued in 2020. New sales have been driven both by an increasing number of contracts and increased average deal size associated with a stronger offering. We've also consistently grown the ARR on the existing customer base. Customer success teams are focused on upselling of both existing and new modules, and we see positive effects of behavioral pricing models that allow for flexible pricing depending on the customer's usage patterns. However, net retention dropped from a level of 106%-108% in previous years to 100% in 2019 and 98% in 2020. This temporary reduction is related to legacy five-year contracts from 2014 and 2015 that were up for renewal in 2019 and 2020. These customers were onboarded prior to launch of the customer success team and typically have higher churn rates than our new three-year contracts onboarded in 2016 and later. These legacy contracts have been renewed or washed out of the portfolio at the end of 2020. Splitting our ARR into geographies, Norway still accounts for the bulk of the business, but Sweden and Denmark are growing fast. We've also begun to establish ourselves outside the Nordic region. Looking at the ARR developments through 2020. You'll see that growth picked up in the second half of the year, both because of the acquisitions, but also supported by significantly higher new sales than in the first half. New sales in the second half were 27% above the second half of 2019, and 66% higher than in the first half of 2020, when the outbreak of the COVID-19 pandemic temporarily slowed down sales activities. Overall, ARR increased by NOK 12 million in the fourth quarter isolated, with NOK 9 million in new sales plus NOK 4 million from the Effectplan acquisition. Expanding on key figures, we've already discussed the revenues, which increased 33% in 2020 and 47% for the fourth quarter, with a 90% recurring revenue share. On an organic basis, operating costs increased by only NOK 4.5 million, or 4% for the full year, reflecting lower travel costs from shifting the sales force to video conferencing and digital sales tools. I've already touched upon the special cost items, which mainly were related to the listing on Merkur Market in the fourth quarter, and adjusted for this, we showed the margin of 5% for Q4 and 8% for 2020. Further down, you see higher depreciation and amortization going from NOK 8.9 million in 2019 to NOK 22.7 million in 2020. 9.3 million of this increase reflects that excess value of a booked equity in the acquired companies is allocated to technology contracts and customer contracts and amortized over 5 and 10 years under NGAAP. The remaining increase of NOK 4.4 million is related to capitalized organic product development in 2019 and 2020. Net financial costs were NOK 14.8 million in 2020. The net loss before tax, NOK 32.5 million. I've already been through the main points on the pro forma revenue, which shows NOK 145 million and adjusted EBITDA margin of 12%. Due to the effects of higher amortization for the full year, the pro forma loss before tax is somewhat higher than the reported figures at NOK 34.8 million. For the record, we've made some small restatements of figures for previous quarters in connection with the auditing of the full year accounts. This mainly relates to principles for capitalization of R&D and Din ERP, which increased operating costs and reduced amortizations compared to earlier assessment. The net negative effect was NOK 0.8 million on EBIT and NOK 1.2 million on profit before tax for the first months of 2020. Moving on to cash flow. Net operating cash flow was NOK -5.6 million for 2020, which includes the positive cash effects of prepayments from customers, but also the negative cash effect of commission payments for new sales. Cash outflow from investing activities was NOK 23.1 million, reflecting both the net cash effect of acquisitions and development of intangible assets. Cash flow from financing amounted to NOK 293.8 million, and our cash holding overall increased by roughly NOK 265 million to NOK 347 million at the end of the year. Moving to the balance sheet, we see a sharp increase in total assets, mainly in intangible assets and cash. This reflects acquisitions, R&D investments, and the share issue in Q4. We end the year with a strong financial position, NOK 347 million in cash and NOK 198 million available in the committed capital and acquisition facility. We don't maximize shareholder value by keeping money in the bank. I'll round out with a short summary and outlook to visualize how we intend to put this cash to work. We see an opportunity-rich market environment with sufficient potential to support our continued growth journey. There is significant market potential in the Nordics, with huge growth opportunities from increased penetration in existing markets and no clear-cut competitors. Our product development and the Din ERP and Effectplan acquisition allows us to launch a continuous flow of new products for our customers. Upselling and cross-selling to existing and new customers will be a key growth driver for the next 12-18 months. The acquisitions we made in 2020 demonstrate that we have value-adding M&A capabilities. We have identified many attractive M&A opportunities and are in dialogue with several candidates. We also have a proven entry model with strong growth momentum in both Sweden and Denmark and see attractive European market opportunities for further organic growth. We have bold ambitions for the next five years. We expect to maintain an annual organic growth rate of 30%. This will increase our ARR portfolio from today's NOK 146 million to more than NOK 500 million by the end of 2025. Increased upsell, targeted price increases, and the churn rate below 10% contribute to a positive development in net retention rates, moving from today's 98%- 110% at the end of 2025. The EBITDA margin will increase with scale and move towards 40% by the end of 2025. Last but not least, we will fulfill our vision of being the CFO's best friend. With that, I'm happy to take some questions. I see we actually already got the first question. The first question is, organic growth falls to 18% during the quarter. Are you seeing lower returns on your salespeople? How will the continued headwind on sales translate to your long-term targets? I think in this setting, it's very important to remember that as we have seen, we have a 90% recurring revenue share. In that sense, the recurring revenue and how we record that will be lagging the new sales and the new ARR that we are contracting. As we saw through the year, the first half was affected by COVID, where we saw some reduced new sales, then we're seeing towards the second half of the year, we're getting a really, really good headwind. The sales were 66% higher in the second half. Obviously, the first half of the year when we have lower ARR there, well, we were supposed to record revenue on those contracts for a long period, which we haven't. In that sense, we're seeing some slower growth in the revenue, but it's just an effect of lagging the ARR. Then when we come towards the end of the year, we see the fantastic development in the new sales, that's going to push the revenue moving forward. To the question then, we are not seeing lower returns on our salespeople. Actually, on the contrary, we're seeing very, very good increase in the sales with the new sales record in June and then again in October and November. That is definitely helping us reach our long-term targets. The next question, you started cross-selling Effectplan in January. Could you give us an update on the progress? The Effectplan acquisition was closed in December, and we immediately started integration activities. As we have said, we already relocated the sales resources to our offices. The cross-selling initiatives are in progress and our hunters have this tool in their toolbox when they're out visiting our customers. We haven't cross-sold a product yet through the month of January, but we have a lot of prospects on it. Normally we have a three-month sales cycle on average in the company historically. We actually saw towards the second half of the year, that we were able to convert sales a lot faster. We didn't convert any cross sales in January, but we expect that to happen very soon, and we have very good prospect lists on it. Great activities there. The sales teams are working very, very good together. We're seeing this combined entity in Sweden. The second question or the third, where does the growth outside the Nordics come from? We saw in Din ERP, we had the customers both in Germany and in Australia. That's where it come from, in this sense. We have some satellite activities in Germany, as you know, as we mentioned in the previous quarter. We also have now meeting bookers at Høvik geared towards the U.K. market. So there's some activity there that we are launching. That's the only questions we have for now. We'll wait a couple of minutes and see if we get some more questions. Okay. We didn't get any more questions at this time. We'll thank you very much for your interest in our company. We really appreciate your time this morning. The report and everything is out there. I hope you enjoy that reading, and look forward to touching base again on the next presentation. Thank you.
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