Welcome to the CGD's conference call. This call follows the 2023 full year results release, which took place last Friday. It is possible to follow results presentation from the CGD IR website. The CFO, Mrs. Paula Geada, and the head of IR, Mr. Nuno Pereira, will guide you through the presentation, and a Q&A session will follow. Good afternoon, everyone, and welcome to CGD's 2023 full year results presentation. This has been a year of strong results from the bank, and where we managed to finish off with a strong capital and liquidity position, improved profitability and improved asset quality. Without any further ado, I'll hand you over to CGD's Chief Financial Officer, Paula Geada. Thank you. I think you can start with the presentations on page seven. I think we can see the breakdown of the net income. In terms of profitability, CGD had a net income of EUR 1,291 million, representing an increase of EUR 448 million. CGD results reflect the economic environment, improvement in asset quality and cost control. The evolution of net interest income and international activity contributed to higher level of income as superseding the increase in operating costs in an inflationary environment. Thus, taking into account the market conditions with high interest rates, the contributions of the domestic treasury activity, in the case of the deposits in central banks, were EUR 787 million, with an increase of EUR 605 million. In this case, it should be noted that in 2022, the central bank deposits returned to negative remuneration until September 2022. The EUR 510 million contributions of international activity to the evolution of net interest income was strongly influenced by the negative exchange rate variations that occurred in this period, particularly in the case of BCG Angola. Income from financial operation was down by EUR 44 million, affected by the performance of interest rate derivatives, the results from the security portfolio, and the non-recurrent effect of the liquidation of CGD employee pension fund in the amount of EUR 80 million, which took place in 2023. On the negative side, we can see the total operating cost decrease, EUR 182 million compared to December 2022. Mainly due to the decrease in employee costs, because there was an extraordinary increase in employee restructuring program in 2022, related to the agreement signed with the government for the transfer of pension liability held by pension funds. In terms of provisions and impairments for credit risk, we have a reinforcement of credit impairment, reflecting the defensive and preventive approach. I want to highlight that improvement in credit recovery contributions with EUR 123 million to net income. We had also reinforcement of provisions of the restructuring program and actual review under the decree law that transferred liability of the pension fund to the state. This result was also positive, influenced by EUR 82 million from headquarters building at value, and the contribution, as I said, of international activity to consolidate net income, reach a new maximum of EUR 208.6 million. Moving to the next page, to page eight. We would like to remind you that the results accumulated after the recapitalization only this year made it possible to offset the losses accumulated between 2011 and 2016. This net profit is a milestone in cash history. We finished 2023 with an accumulated positive value of EUR 695 million. The average return on equity of the last 10 years reached 0.9%, and in the period of post recapitalization, 7.8%. Going to page nine, we have another reason to consider this net profit as a milestone in Caixa's history. This enabled CGD to achieve EUR 9.6 billion in equity capital, and to generate since 2017 an organic capital of EUR 4.8 billion, exceeding the recapitalization plans EUR 3.9 billion. As you can see, in this page, the generated and distributed, or to be distributed, capital in this year was EUR 2.2 million, and we retained EUR 2.6 million. Skipping to page 10, in 2023, as you know, following the authorization from the supervisor, CGD made a dividend payout of EUR 713 million, the highest dividend ever, and paid EUR 1,675 million of the EUR 2,500 million of public investments, representing two-thirds of the total. CGD intends to return this year EUR 525 million to the Portuguese state, referring to 2023 results. The outstanding amount to achieve full refund is EUR 300 million. On the next slide, page 11, we can see several studies show a positive assessment of Caixa brand reputation, consolidating its position as a solid and trustworthy bank in Portugal. The Caixa Brand Reputation Indicator confirms, in 2023, a very positive evaluations and above the average for the banking sector in Portugal. On page 12, in terms of awards, CGD continues to be distinguished by its performance, both in digital, in the, mutual funds and customer service and, capital, too. On the next page, CGD had four upgrades in 2023 of its rating by the three rating agencies. After an upgrade from the DBRS, changed its outlook to positive in December, and anticipate a new upgrade this year. Moving forward to page 14. In addition to mark-to-market recognition, CGD is recognized by its customers, as can be seen from its leading positions in different products and service. CGD Group maintains the leadership on deposits, on credits, and service and investment. I think it's important to say that this leadership is in a different and difficult context and in certain economic context. On page 15, and regarding mortgage loans, as you know, CGD is aware of the fact that the rise in interest rates has made it more difficult to meet loan payments, and has acted proactively to promote loans affordability and to maintain the credit quality on the mortgage book. When interest rates increase, as you know, clients start looking for alternatives, and CGD has acted in defending its client base and reduced spreads in around 21,000 cases, which represent EUR 2,000 million in amount. CGD also took advantage of market conditions to launch a new product with two years fixed rate of 3.75%. The product brings cost saving for clients with variable indexed loans, and 70,400 clients have switched to this alternative. In terms of restructured loans, CGD implemented the government program, and CGD has complemented the state programs with its own initiative of reducing 50 basis points the rate of these loans, and that has been applied in 3,500 cases. It's important to say that this program ended in December. Moving to the next page. In 2023, there was a growth in the number of digital customers, consolidating leadership on the sector. The growth of the mobile channel stands out, which reached 1.7 million individual and corporate customers. On the next page, as you can see, also in an increase in business with the weight of digital sales reached 81%. Moving to page 18, CGD actively contributes to sustainable development, and this is another key pillar of our strategy. CGD announced its carbon neutrality transition plan that sets decarbonization goals and objectives for 2030. As far as sustainable finance is concerned, CGD creates different solutions, and in terms of sustainable investment, also, mutual funds incorporate ESG factors in its investment decisions. On the next page, page 19, CGD has different initiatives to provide financial support to social projects developed by third sector entities. Best ESG rating at national level, and by the sustainability with low risk. CGD is the only Portuguese financial institution to be included in The Banker’s Sustainable Banking Revenues Ranking. On the results and the balance sheet, page 20-21. Caixa had the largest business volume in the Portuguese banking system and leadership in customer resource and credit. And I think it's important to share with you the market share with the investment funds and financial insurance, and the leadership in this market. On the next page, page 22, and focusing in customer deposits, Caixa continues to be a trusted brand for Portuguese and maintain its leading positions in total customer deposits with 23.1% share. In domestic markets, the customer deposits were down over December 2022. However, during the last month, as you can see in the right hand graphic, there was a reversal of this trend and an increase of the deposits. I think it's also important to say that Caixa maintains the volume of deposits above the values before COVID, with 26% above pre-pandemic level. Skipping to page 23. In Portugal, the corporate and public sector loan portfolio growth, while SME market share improved to 15.8%, consistent with our strategy of economic support. And as you can see, we had growth on specialized credits, too. Again, very positive performance also on the equipment leasing. We hold the market leadership market share 25.6%, with an increase in productions of 45%. I think it's also important to highlight the increase on non-financial insurance, the level of digitalization of our business, and the increase of ESG business. Moving on to page 24. When you look at the stock of the mortgage loans in Portugal, there was a decrease 1.7%, and the banking system decreased 1.4%. As you know, this trend resulting from the increasing interest rates in an uncertain scenario, and increased growth in Portuguese treasury products. However, this part, this market retraction, CGD maintains the leadership with a market share of 23.5%. Skipping to page 25, the mortgage loans increase in demand focused on fixed and mixed rates. This competitive offer suit to customers' needs, supported by strong commercial dynamics, contribute to a market share of 32.8%. On page 26, we want to highlight that CGD maintain a prudent lending granting criteria, reinforcing the ability to absorb a potential adverse shocks in the future. The LTV, the loans to value, measured by weighted average mortgage loans of portfolio and new contracts in the last year decreased 50 basis points and 12 basis points, respectively. CGD has high quality mortgage book, with only 10% of the total portfolio, with LTV above 80%. Moving on to page 27, the consumer credit grew 7.5%, and the new contract market share increased to 6.3%, due to improvements in process with the reductions of the approval time and availability of funds to clients. CGD continues to lead in means of payments with 4.7 million cards. On page 28, the commission decreased 7% in consolidated and 5% in Portugal. As you can see, in the right-hand graphic, credit and other commissions decreased 9% because CGD did not increase fees and exempted several commissions. This evolution is mainly justified by the application of exemptions and by lower processing fees, lower commissions and interbank services, and lower fees in transaction of financial instruments. With the market, market evolutions in the-- and increase of term deposits, our clients didn't see funds and insurance products as good investment options. This year there were a decrease in assets under management that had a negative impact on the amount of funds and insurance fees. On page 29, the recurrent operating cost increased 2.8%, mainly due to the increase in employee cost at 3.8% and general administrative expense at 5.5%. Including non-recurrent effects, the operating cost decreased 15%, mainly associated with the increase of operating costs associated with transfer of pension funds liability to the state in 2023. The administrative expense reflects the level of inflation and also the impact of the transformation program, with increase of investment in some projects, such as IT, client service and network security. But overall, the costs are growing at a very controlled level. The cost to income has a significant reduction and continues to show us an improvement of efficiency. On the next page, page 30, in Portugal, we can see an efficiency improvement, despite the evolutions of operating costs in the inflationary context, and Caixa is the bank that has the lowest cost to income in Portugal, 21.4%. On page 31, we present a summary of the evolutions of employee compensations and training expense. On page 32, regarding regulatory costs and taxes, we maintain a high level of cost. We had an extraordinary effect of the recognitions of contributions on the amount of EUR 155 million to the Deposit Guarantee Fund. On the next page, the page 33, the contributions of the international business area to consolidate net income, as I said in the beginning, was EUR 206 million, an historical result. Excluding in 2022 the non-recurring gains from sale of the headquarters building of the French branch in the amount of EUR 23 million. The evolutions of the contributions of international activity over the same period in 2023 was positive in EUR 36 million. This positive contribution reflects the favorable economic environment in the different geographies where CGD is present. However, it is worth noting the impact that the negative exchange rate variations had in BCG Angola result evolution, and consequently on the contributions of international activity. On next page, 34, net income of international entities helped reach a new maximum in 2023, at the highest value of this century. Moving to page 35, and in terms of the quality of asset quality, the volume of non-performing loans decreased of EUR 620 million as a result of combined effect of the evolutions of the components. Of course, and recovery side, the write-offs and against inflows. The NPL ratio reached 1.6% compared to 2.4% in 2022, and 4.7% in 2019, represent a strong evolution. Moving to page 36, gross NPL and NPL net of impairment remains at zero. We can conclude that CGD had a proactive view in managing the credit portfolio with a preventive and conservative approach. NPL of 1.5% in Portugal is lower than the last known figure for European average, and in Portugal is the lowest level of any banks, and it's very important. On next page, 37, we have the same conclusions in terms of NPE ratio and reduced to 1.4 in Portugal. And it is the same, the lowest ratio of all national banks. Skipping to page 38, when you look at the breakdown and the evolutions by stage of our credit, both consolidated and domestic, it is pretty stable. Stage 1 now represents 87% of credit portfolio. If you look at the evolution of Stage 1, as you can see in the graphics, I think it's - and including the COVID period, we see a better quality portfolio growing despite all the economic context. Regarding the Stage 2, there was an increase justified by the current environment and the prolonged use of high interest rates and restructuring loans. Finally, Stage 3 remains at very low level and has a decrease in this period. So despite the current environment, we are not seeing credit degradations in our portfolios. On the next page, page 39, in this year, we want to highlight the increase of the coverage ratio, and the customer continues to enjoy highly favorable positions in terms of its coverage level, when compared to the domestic and compared to the European average. Skipping to the next page, page 40. There was an increase in level of impairments, which resulted in a cost of risk of 29 basis points. 2023, at the time, positively influenced by credit recoveries and a decrease in exposure to our customers with high risk rating. Provisions and impairments for credit risk increased, reflecting the... As I said in the beginning, the maintenance of a conservative and preventive approach to cover potential risk in this context, with the interest rates, rising interest rates, inflation, and the impact of the Ukraine, Russia and Israel-Palestine war on the global economy. CGD was the first banking group amongst ECB supervised banks, including in EBA stress test, with lowest capital reduction. These results reflect the asset quality on our balance sheet, the improvement in CGD financial and prudential position, as well as the group level of robustness, improving its capacity to absorb different shocks. Going to the page 41. And in terms of non-core assets, we had a reduction of EUR 740 million. There are some change that result essentially from the acquisitions of CGD Pensions Fund. The value of property for sale has further decreased in this period. Skipping to page 42, funding structure grounds in retail with regard to CGD Group funding structure, customer deposits assumes a fundamental rate, representing 91% of total consolidated liabilities. The loans- to-deposit ratio this year stood at 63%, an increase compared to the end of 2022. Skipping to page 43, and this part, Robust and Sustainability, Liquidity Position. CGD has an ample capacity to access funding. At the end of the year, the total value of CGD Group assets available as collateral for the Eurosystem amount is around EUR 16 billion. The liquidity coverage ratio stood at 324%. This is a very value much higher than the current regulatory liquidity coverage requirement of 100%. On page 44, we can see a conservative security portfolio with higher maturity profile, lower sensitivity to interest rates, as well as their evolutions at the end of 2023 allow for appreciations of security portfolio. On page 45, the capital ratio exceeds by far the regulatory requirement to CET1 and total capital ratio, even after early repayment of the Tier 2 issue and dividend payments. So all requirements met with ample margin. On page 46, supervisory good four times the minimum prudential requirement applicable to CGD, so it's good news for cash. On page 47, at the end of the year, the amount of own funds and eligible liabilities held by CGD within the scope of the MREL represents 27.02% of total risk-weighted assets, exceeding the value applicable from 1 January 2024. On the next page, 48, we can see the evolutions of CET1 ratio since 2017, offset the impact of the recapitalization plan and the earnings, it's very important to create this CET1 in the final year. On the next page, page 49, we have another ratio that shows the solidity of CGD and the Texas ratio well below 20%. And finally, we can compare the CGD with the European average, and we can see that CGD compare very well with all players in this period in terms of profitability, asset quality, efficiency, and capital. So thank you very much. Okay. We will be glad to take any questions that you might have at this moment. At this time, if you would like to ask a question, please press star one on your telephone keypad. You may withdraw your questions at any time by pressing the pound key. Once again, that is star and one. We will pause a moment to allow any questions to queue. It does appear that we have no questions at this time. I'll turn the call back to the presenters for closing remarks. Okay. There's no further questions at this moment. We will conclude here, and once more, I would like to thank you for your time today. The presentation is on CGD's website, and as always, the investor relations team remains available to take your questions at a later date. Thank you very much, and have a nice day.
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