Welcome to CGD's conference call. This call follows the first nine months, 2023 results release, which took place last Friday. It is possible to follow the results presentation from the CGD website. The CFO, Miss Paula Geada, and Head of IR, Mr. Nuno Pereira, will guide you through the presentation, and a Q&A session will follow. Good morning, and welcome to CGD's nine months results presentation. This has been a quarter where Caixa has delivered a net income figure of EUR 987 million. It has been able to maintain leadership position in key core markets, while it has strengthened its capital base and improved asset quality. To guide you through the details of our presentation, I will now hand you over to CGD's Chief Financial Officer, Paula Geada. Good morning, and thank you for assisting the call. Let's start on page six. We can see the breakdown of the net income. In terms of profitability, CGD has a net income of EUR 987 million, representing an increase of EUR 295 million at 43% over the EUR 692 million in the same period of the last year. CGD's results reflect the economic environment and the development of its transformation cycle. The evolution of net interest income and international activity contributed to a high level of income, superseding the increase in operating costs in inflationary environment. Then, taking into account the market conditions with high interest rates, the contributions of the domestic treasury activity in same, in the case, of the deposits in central bank were EUR 426 million with an increase of EUR 417 million. In this case, it should be noted that in 2022, the negative impact interest rate applied by the European Central Bank represents a cost which was the opposite of the first nine months of this year, when positive rates were recorded. There is also a relevant impact of higher interest rates on the segment of individual customers and companies and other customers. On the negative side, in provisions and impairments for credit risk, we have a reinforcement of credit impairments, reflecting a defensive and preventive approach, and an increase on other provisions and impairments, mostly the provisions of restructuring program costs, as we communicate in the first semester, and actuarial review under the decree law that transferred the liabilities of pensions funds, the CGD pension funds, to the state. Moving to the next page, page 7. We would like to remind you that the results accumulated after the recapitalizations only this year made it possible to offset the losses accumulated between 2011 and 2016. The average return on equity or the return on equity of the past 10 years reached 1%, while in the period after the recapitalization rose to 7.8%. Going to the next page, page 8, we want to show that this consolidated net profit is a milestone in Caixa's history. This enabled CGD to achieve EUR 9.4 billion in equity capital and to generate, since 2017, organic capital of EUR 4.1 billion, exceeding the recapitalization plan, EUR 3.9 billion. It should be remembered that this plan involves a capital increase with three components, as you can see in the slide 9, in the left-hand graphic. In September, following authorization from the supervisor, CGD made a dividend payout of EUR 713 million, the highest dividend ever, and paid EUR 1,675 million of the EUR 2,500 million in public investment, representing two-thirds of the total. CGD intends to return the remaining EUR 825 million to the Portuguese state in 2024 and 2025. Moving forward to page 10. CGD was the first banking group among ECB-supervised banks included in the EBA stress test with lowest capital reduction. These results reflect the asset quality on our balance sheet, the improvement in CGD's financial and prudential positions, a s the group's level of robustness, improving its capacity to absorb exogenous shocks. On page 11, in terms of awards, CGD continues to be distinguished by its performance, both in digital, in customer service, capital, and in the investment funds. Moving to page 12. On September, Fitch upgrades CGD's issuer default rating and its senior preferred long-term debt rating from triple B minus to triple B, keeping the outlook stable. At the same time, long-term senior non-preferred debt was upgraded from double B plus to triple B minus, becoming investment grade level. Moving forward to page 13. In addition to market recognition, CGD is recognized by its customer, as can be seen from its leading positions in different products and services. CGD Group maintains the leadership from deposits, credit, service, and investment in an unstable and uncertain economic context. I think it's very important to see this. In the next slide, we can see this with more details. Moving to page 14, CGD leads proactively in supporting families and has a competitive and diversified offer in term of deposits, with interest rates adjusted to the market. Regarding mortgage loans and going to page 15, CGD is aware of the fact that the rise in interest rates has made it more difficult to meet loan payments, and has acted proactively to promote loans affordability, and to maintain the credit quality of the mortgage book. When rates increase, clients start looking for alternatives, and CGD was active in defending its client base and reduced spread in around 20,000 cases where there was room to do so. CGD also took advantage of market conditions to launch a new product with a 2-year fixed rate of 3.75% and no spread during this period. The product brings cost savings for clients with an Euribor index loan and 12,000 clients have switched to this alternative. CG, CGD also implements a government program launched in November of 2022, that allows families to restructure their mortgage loans if they exceed certain thresholds, such as the current rate, representing an increase of more than 300 basis points to the initial rate of the loan. Over the past 12 months, CGD informed around 150,000 clients of their eligibility, and 1,200 have restructured their loan, representing around 1% of this group, and an even lower percentage of all loan book. There is also a government program in place that partially subsidize mortgage loans, and around 3,400 loans benefit from this reduction. The program has recently been expanded and subsidies were increased promotion loan affordability. CGD has complemented this program with its own initiatives of reducing 50 basis points, the rates on these loans, and that has been applied in 2,600 cases. As a reminder, this program targets families in the lower income groups. Finally, there is a new government program that allows customers to freeze their loan installments with a rate equivalent to 70% of the Euribor. This was launched in October, and during the month of November, CGD has received about 50 requests per day. Then moving to page 16. Also, some of the highlights of customer experience improved by new digital offer, with a strong component of innovation and focusing on the customer needs. New app, Caixa Direta, has been completely redesigned with new layout, simpler application process, and a strong financial and digital literacy component. We also have new offers on retail and corporate. We want to highlight too, on business, the availability of ESG rating. CGD was the first one to have this service online for clients. Moving on to page 17, digital business is growing strongly with rate of sales up more than 8% in terms of evolutions of number of digital customers. The number of active customer reached 2.3 million between personal and corporate. It represents 69% of our total clients, and CGD is the leadership. The mobile channel records a 10% growth. On next page, page 18, we can see that there were 192 million remote financial transactions, 5% more than the last period of the last year. Sales on digital channel accounted for 81% in terms of individual, individual customer in Portugal. Skipping to the next page, page 19, CGD actively contributes to sustainable development, and this is another key pillar of our strategy. Caixa was the only Portuguese financial institution in the Bankers Sustainable Banking Review ranking. It also announced its carbon neutrality transition plan that set decarbonization goals and objectives for 2030. For the 50 consecutive years, CGD launched the Caixa Social Award initiative to provide financial support to social projects developed by third sector entity. Now moving to the results and balance sheet, and going to page 21 and focusing on deposits. Caixa continues to be trust brand for Portuguese. CGD maintains its leading position in total customer deposits with 23.1 share, and in individual customers deposits with a 31.4% share. In the domestic market, customer deposits were down 4.9% over December 2022. However, during the Q3, there was a reversal of this trend with an increase of around EUR 200 million. Going to the next page. Skipping to the next page, there is a stable loan portfolio in a scenario of decreasing demand in Portugal, and the loans and advance to SME grew 2%, consistent with our strategy of economic support. And loan and advance to corporate and general government in Portugal, as you can see in left-hand graphic, grew 1.3%. If you skip to the next page, page 23, again, very positive performance also on the equipment leasing. Though the market, the leadership market share with 24.4%, with an increase in productions of 63%. It's important also to highlight the increase, on, non-financial insurance, the level of digitalization of our business and increase of ESG business. Moving to page 24, and when you look at stock of mortgage loan, there was a decrease of around 2% year-to-date. This reduce the reductions in demand for new mortgage loan, resulting from the increase in interest rates in an uncertainty scenario regarding the economic development and inflationary trends. However, CGD maintains the leadership with a market share of 23.3%. Regarding the new loans in this quarter, we will have an increase of 4.9% year-on-year, and rate of fixed mixed rate loans increased to 83%. With this result, we confirm that fixed rate two-year 3.75%, available from Q2, is suitable to customer needs. And skipping to page 25. In this page, we want to highlight that CGD maintain prudent lending granularity criteria, reinforcing the ability to absorb potential adverse shocks in the future. These criteria are also the more important, given the length of time these assets remain on the balance sheet of the bank. The LTV measured the weighted average mortgage loans of portfolio and new contracts in the last year decreased 12 and 11 basis points, respectively. CGD has high quality mortgage book with only 11% of loans as an LTV above 80%. Moving on, on page 26, commissions decreased 7% in consolidating and 4% in the domestic. CGD did not increase fees and exempted several commissions. The market evolution and the increase of term deposit returns have a negative impact on the amount of fund fees. On page 27, total operating costs increased seventy-eight million year on year at eleven percent, mainly due to the increase in the employee costs and general administrative expenses. Deducting the extraordinary effects, operating costs increased forty-nine million year on year. The administrative expense and depreciation reflects somewhat the level of inflation and also the impact of the transformation program, with increase of investment in some projects such as client services, IT, network security. But I think it's important to say that overall, the costs are growing at a very controlled level, and the cost of income has a significant reduction and continues to show us an improvement of efficiency. On page 28, regarding regulatory costs, we maintain high level of cost. On next page, 29, the contributions of the international business to the consolidated net income was EUR 150 million, excluding, in the last year, the non-recurring gains from the sale of headquarters buildings of the first branch in the amount of EUR 23 million. The evolution of the contributions of international activity over the same period was positive in EUR 18 million. And this positive contribution reflects the favorable economic environment in geographies where CGD is present. However, it is worth noting that the impact that the negative exchange rate variations had on the BCG Angola results is evolutions, and consequently on the contributions of international activity. Moving to the next page, page 13. In terms of asset quality, the volume of non-performing loans had a decline as a result of its combined effect of the evolutions in the components of pool recovery, sales, and write-offs against inflows. The NPL ratio reached 2.09%, compared to 2.43% in December last year, influenced by the reductions in the loan portfolio. Moving to page 31, gross NPL decreased, and NPL net of impairment remains at zero. This slide shows the proxy view in managing the credit portfolio with a preventive and conservative approach, as I said. Skipping to page 32, when we look to the breakdown and the evolution of risk stages of our credit for consolidated and domestic, it is pretty stable. Stage 1 loans continues to represent more than 89% of the loan portfolio. If you look at the evolution of Stage 1 since 2019, including the COVID period, we see a better quality portfolio growing despite full economic context. Stage 3 remains at very low level and having a decrease in this period. Regarding Stage 2, there was an increase justified by current environment. However, it is important to note that these assets are not in default. There was only a degradation of credit risk in these assets. Despite the current environment, we are not seeing credit degradations in our portfolio. Now, on page 33, in these 9 months of current year, we want to highlight the increase of cover ratio to 148%. Total coverage of 169%, including allocated collateral. Caixa continues to enjoy a highly favorable positions in terms of its cover levels when compared to domestic and European average. On page 34, there was an increase in level of impairments, which result in a cost of risk of 36 basis points. The current economic environment with growing interest rates and inflation, and inflation are putting pressure on families and companies, so we have decided to increase impairment as a precautionary and conservative approach. Going to the next page, page 35, and in terms of non-core assets, there are some changes that result essentially from the acquisition of the CGD Pensions Fund. The value of property for sale has further decreased in this period. If we remove the value of the properties that CGD received, with the extension of pensions fund, in value of EUR 69 million. And we want and we intend to sell these assets, okay? In the next page. Liquidity position remain robust and sustainable, funding structure growth in retail. With regard to CGD Group's funding structure, customer deposits assume a fundamental way, representing 90.7% of total consolidated liabilities. The liquidity coverage ratio stood at 305%, a value much higher than the current regulatory liquidity coverage requirement of 100%. Loan-to-deposit ratios in September of this year stood at 64%, an increase compared to the end of the last year. On the next page, page 37, and despite the comfortable liquidity situation, CGD has an ample capacity to assess funding. At the end of September, the total value of CGD Group assets are available as collateral for the Eurosystem, amount in around EUR 14.2 billion. On the next page, page 38, capital ratio exceed by far re-regulatory requirement to CET1 and total capital ratios, even after early repayment of the Tier 2 issue and dividend payment. So for every requirement, met with ample margin. On the next page, page 39, at the end of September, the amount of own funds and eligible liabilities held by CGD within the scope of the MREL, represented 27.86% of total risk-weighted assets, exceeding the value applicable from 1 January 2024. It should be noted that these results occurred after the dividend payment and early redemptions of the Tier 2 issue in June, the first available data to do this call. On page 40, we have another ratio that shows the solidity of CGD with the Texas Ratio below 20%. And last but not least, on page 41, just the comparisons with the Portuguese and European average, CGD compares very well with all players in the period, both in terms of profitability, asset quality, efficiency, and capital. And thank you very much. Okay. We'll be, we'll have a Q&A period now, so if you have any questions, please let us know. At this time, if you'd like to ask a question, please press the star and one keys on your telephone keypad. Keep in mind, you may remove yourself from the question queue at any time by pressing the pound key. Once again, if you'd like to ask a question today, please press the star and one keys on your touchtone telephone keypad. And we will pause for a moment to allow questions to queue. Okay. In that case, if there's no questions at this moment in time, I would like to thank everyone for their time this morning. As you know, the Investor Relations team remains available to take your questions at any other moment in time. Thank you once again, and have a nice day. Thank you for attending the conference call. The audio webcast will be available on the CGD website. You may now disconnect.
Loading workspace