Good day, and welcome to the Jerónimo Martins full year results 2021 conference call. Today's conference is being recorded. At this time, I would like to turn the conference over to Ms. Ana Luísa Virgínia, Chief Financial Officer of Jerónimo Martins Group. Please go ahead, madam. Good morning, ladies and gentlemen, and thank you for joining this call. Before I invite you to go through the Jerónimo Martins 2021 Full Year Results, I will give the floor to our Chairman and CEO, Mr. Pedro Soares dos Santos. Mr. Pedro Santos, the floor is yours. Good morning, ladies and gentlemen. We are here today to talk about Jerónimo Martins 2021 performance, and I cannot avoid feeling that in the light of the current war situation in Europe, last year seems already too far off. The invasion of Ukraine took place exactly two weeks ago, and it is still too early to foresee the full extent of its impact and consequence. Nevertheless, it is a fact that uncertainty is at a record high level, and we are witnessing a confluence of factors in Poland that is totally unknown to us in the 25 years we have been operating in the country: war in a neighbor country, over 1.2 million Ukrainian refugees, the continuous rising pressure of inflation, particularly in basics and commodities, and the declining disposable income. We do not have sufficient visibility on what tomorrow will bring, but one thing I'm sure, our long-term commitment to Poland and the Polish is unquestionable. We will also keep contributing to the Polish admirable collective effort to support Ukraine and Ukrainians. We will do it without hesitating, standing by the Polish families in these difficult times, even if this can mean sacrificing our profitability track record. As the Chairman of the Jerónimo Martins Group and also as a shareholder and member of the controlling family, I believe that is the right thing for us to do. After a decade of extraordinary growth and value creation, this crisis finds Jerónimo Martins in a position of strength. Since the beginning of 2010, as a group, we have opened nearly 3,000 stores, had more than EUR 13.5 billion in consolidated sales, created around 70,000 new jobs, more than doubled the net earnings. We are able to do it while investing EUR 6.5 billion in our business, including starting Colombian operations from scratch and reducing net debt by around EUR 1.6 billion. In 2021 alone, despite still a year impacted by the pandemic context, we had EUR 1.5 billion in total sales and all-time high performance. Ana Luísa will now take you through the full year results. Before leaving, I ask you to bear this in mind, in highly uncertain times, the best investment for a long-term oriented company as we are, is always in protecting the fundamentals of the business. In our case, we have no doubts that to protect position of our most valuable business, Biedronka, we need to allow for the necessary conditions to assure indisputable price leadership in a context of a mounting inflation and extra social and economic challenges. We are fighters, we have financial flexibility, and we are determined not to fail Poland and the Polish. Thank you for your attention. Ana Luísa, the floor is yours. Thank you, Chairman. As a reminder, in our corporate website, as usual, a set of materials is available, including the release, a slide presentation, and a media presentation, adding a bit of color on our activities in the periods. The commitment to provide consumers with quality at low prices, together with the flexibility of our teams to quickly adapt to changes and overcome challenges, were decisive drivers of our 2021 performance. As numbers show, all banners registered excellent sales performance and profitability improvements, well beyond the effects, on the one hand, of a favorable basis comparison in some periods of the year, and on the other hand, of an increasing basket inflation that nevertheless stood always below food inflation in the respective countries. As a result, Group sales grew 8.3% or 10.7% at constant exchange rates with a remarkable 8% like-for-like. This strong sales increase, combined with positive margin mix effects and efficiency gains across businesses, allowed Biedronka to limit the material impacts of the retail sales tax introduced in January 2021, Pingo Doce and Recheio to improve margins, benefiting from enhanced operational leverage, and Ara to post an outstanding evolution of its profitability, delivering for the first time positive EBITDA under IFRS 16 for the year. All in all, Group EBITDA grew 11.4%, or 14.1% excluding foreign exchange effects, and the respective margin increased from 7.4% in 2020 to 7.6% in 2021. The impressive operational performance resulted in strong cash generation, and the group closed the year with a net cash position of EUR 1 billion, excluding capitalized leases. The group pre-tax ROIC evolved from 16.5% in 2020 to 21.5% in 2021, reflecting the improvement in capital turnover and EBIT margin in all business areas. While managing day-to-day pressures, all our companies also reinforced their environmental and social performance to accomplish our corporate responsibility targets, remaining true to our purpose and long-term vision. In this slide, we share with you some developments of the utmost importance to us, covering all our pillars in this matter. Jerónimo Martins' inclusion for the first time in CDP's, the Carbon Disclosure Project's, A List of the world's best performing companies with a maximum score of A in both its climate change and water security programs. The fact that Jerónimo Martins is, for the third consecutive year, the only food retailer in the world with I-A minus for palm oil, soy and beef highlights the external recognition of our efforts in fighting deforestation. Finally, allow me to remind you that the support given to communities, both financial and in-kind donations to institutions, was again central in our corporate responsibility action as the effects of the pandemic are still affecting many families. This assistance is currently being reinforced in Poland to support the country's efforts to help the Ukrainian people. In 2021, all countries where we operate registered economic growth over a very difficult 2020. Poland, as expected, was again the country with the most robust economic performance. Portugal was the market facing more restrictions during the year, which together with the still weak touristic activity, impacted mainly the HoReCa channels. In Colombia, the limitations related to COVID-19 were sporadic. Nonetheless, economic recovery was still hampered by the effects of the previous year's strict and long lockdown. Food inflation increased progressively throughout the year in the three countries, mainly driven by the rising prices of raw materials and commodities. In Portugal, despite the rising trends throughout the year, food inflation was quite low, while in Poland, and particularly in Colombia, it increased substantially after Q3. In this last country, inflation was also driven by the disruption of national supply chains after social protests registered in May and June 2021. Our Q4 set of numbers confirm the effectiveness of sales-driven strategy with the top line reaching EUR 5.6 billion, a growth of 11.5% or +13.7% at constant exchange rates. Gross profit margin that declined from 21.8% to 21.2% reflected the pressure from the retail sales tax in Poland and the commitment to price competitiveness of our three major businesses, Biedronka, Pingo Doce and Ara. Nevertheless, sales growth and the improved efficiency of the operations enabled for a lower weight of costs over sales from 14.1% to 13.5%. All in all, EBITDA grew 12% or 14.6% excluding currencies devaluation. The other P&L heading included a special and well-deserved recognition to our teams at the stores and distribution centers in the amount of EUR 90 million. The strength of the performance was consistent throughout the year, and it is reflected in the twelve months P&L down to the net profits attributable that was at EUR 463 million, 48.3% ahead of 2020. Contributing to the bottom line growth is, of course, the improvement in net financial costs. This heading was -EUR 154 million, having decreased compared to the -EUR 180 million recorded in 2020. This cost in 2020 included a foreign exchange loss on capitalized leases of -EUR 21 million that in 2021 was reduced to -EUR 3 million. Cash flow in the year reached EUR 723 million, driven by strong EBITDA and solid working capital inflows. Working capital also benefited from the relevant number of stores opened by the year-end, impacting stocks, but mainly increasing suppliers' accounts payable and the inventories and also fixed assets. The excellent performance resulted in strong cash generation, which boosted our year-end net cash position to reach EUR 1 billion, excluding capitalized operating leases. Taking into consideration the strength of the balance sheet, the consolidated net earnings for 2021, and the financial stability to keep business momentum, the board of directors will propose to the AGM a dividend payment of EUR 493.3 million. This represents an exceptional payout of 100% of consolidated net earnings, excluding the effects of IFRS 16, the double of the amount that would result from the company's dividend policy. Diving now into the operating performance, I will start with sales. Sales grew 10.7% at constant exchange rates with a like-for-like of 8%. This performance reflects the quality and assertiveness of all value propositions. In an overall volume-driven performance, Q4 like-for-like included a bit more inflation in our baskets in the three countries. Although Biedronka was the main contributor to the growth registered, it is worth noting that Ara gained prominence in our group's growth pace, and Pingo Doce exceeded the EUR 4 billion sales milestone. Biedronka delivered strongly on the basis of price leadership, quality of promotion, innovative assortments, and enhanced shopping experience, driving sales to grow by 11% in PLN and 8% in EUR to reach EUR 14.5 billion. The expansion of the store network with a net addition of 135 stores and a remarkable like-for-like of 8.3% contributed to top line growth. Price competitiveness played a central role in the strategy and basket inflation, although having increased in Q4 to circa 3.9%, remained below 1% for the year. As such, the banner further strengthened its market position by 1.6 percentage points to a 27.3% market share. Hebe sales recovered strongly, having increased by 16.7% in local currency, 13.5% in euros. Excluding the pharma business, which was discontinued in July 2020, top line was up by 23.8% and like-for-like was at 17.5%, also including online sales. Online sales did well and doubled versus prior year, representing 13% of the banner's total sales in 2021. Pingo Doce sales surpassed the EUR 4 billion mark, 4.6% up on 2020. The banner imprinted an intense commercial dynamic throughout the year, having operated with negative basket inflation. Recheio recovered significantly over the weak base of 2020 performance, despite still being impacted by restrictions that affected restaurants until July and a poor touristic activity. Moving on to Colombia now. Ara did extremely well and ended the year with a reinforced price perception, an adjusted offer, and stronger presence in the market. Sales in local currency grew 36.1%. In Euro terms, sales increased by 29%, passing the EUR 1 billion milestone. Together with the solid like-for-like growth, new stores contribution to top line growth was also an important driver of the performance. The investment program plays an important role in the group's strategy. Expansion and remodeling programs are central to this program and relevant contributors to growth. The highlights of the year was Ara's execution of 157 store openings instead of the 100 initially planned. Our Colombian company is also prepared to accelerate the pace going forward. Biedronka opened a significant number of stores, including standard and smaller formats, a mix that is allowing the banner to take opportunities in less sizable markets in a profitable way. In total, the CapEx program reached EUR 690 million. Group EBITDA reached EUR 1.6 billion, 11.4% up on 2020, a 14.1% increase at constant exchange rates. The EBITDA includes EUR 70 million of identifiable direct costs related to COVID-19 versus EUR 41 million in 2020. Ara delivered a major shift at EBITDA level, reaching positive grounds at EUR 26 million in 2021. EBITDA margin for the group increased from 7.4% to 7.6%. Biedronka proved to be able to remarkably limit the impact of the retail sales tax through competent margin mix management and effective programs that add to relevant initiatives driving sales growth. Ara also had a healthy and important contribution to the group's EBITDA progression. Pingo Doce also improved margin despite the intense price and promotional strategy implemented throughout the year. We were again able to do well in challenging times. Our reinforced commitment to quality at low prices paid off, resulting in market share gains in all markets. Ara strengthened its price position and also its price perception among Colombian families. This strategic approach has delivered and will continue to deliver as Ara accelerates its expansion rhythm. We also kept progressing on our ESG targets and took an important step by submitting to the Science Based Targets initiative our commitment to define by the end of 2023 an emissions reduction target aligned with climate science. In 2021, the flexibility of our teams to adapt to very dynamic circumstances without losing sight of the priorities was remarkable, and it will continue to be a key strength in light of the very concerning recent events. Two months after the beginning of the year, the context has changed tremendously and is today more unpredictable than ever. All this on top of the consequences brought by the COVID-19 pandemic from which economies have not yet fully recovered. As already referred, it is still too early to understand the full consequences of the conflict in Ukraine. Poland and Ukraine are neighboring countries, and Poland is at the forefront helping refugees that cross its borders. As a company, we have been supporting the efforts to help the Ukrainian people, namely with donations to institutions working on the ground and through direct support to our Ukrainian staff and to the populations on the border where we have stores. In the current context, we also notice further pressure from rising food and cost inflation. Despite still expecting economic growth in the three countries where we operate, we acknowledge that the families' disposable incomes will continue to be affected. The group keeps strong competitive positions in all its markets, and we have trusted brands and a sound financial situation that will help us to navigate the much troubled waters that may lay ahead. Our long-term strategic vision remains unchanged. We will adapt execution to the existing circumstances, always trying to stick to our key strategic objectives. In 2022, with mounting food inflation, which will be amplified by the current military conflict in Ukraine, maintaining price competitiveness and providing saving opportunities to consumers will be even more critical in all our company's agendas and our number one priority. In Poland, Biedronka's key priority is to stand by the Polish consumers and live up to the banner's claim in a moment of decrease in disposable income. As such, and despite the insufficient visibility at this moment over the full impact of the recent events in Ukraine, particularly on the extension of cost inflation, Biedronka is prepared to further invest in prices to maintain competitiveness, which will increase pressure on margins. At this point in time, Biedronka expects to be able to deliver its expansion plan for the year and open 130 stores and a new distribution center, as well as to remodel 350 locations in 2022. That being said, the current situation demands for an even closer monitoring and even higher adaptability. We will be continuously reassessing needs and priorities, making sure our number one goal in Poland is met, partnering with our suppliers to overcome likely constraints in the food chain and work hard to keep being the Poles' favorite food store while supporting the Polish efforts to help Ukrainians. In what concerns Hebe, the company has today two growth drivers, its store network and the E-commerce platform. In 2022, growth will be pursued both by working to add 30 stores in the Polish territory and by continuing to increase the reach, quality, and service level of the online operation. In Portugal, the recovery of tourists will play a key role in the growth of the market. Pingo Doce will continue to put price and promotions at the center of its strategy while leveraging on the well-recognized differentiation it has in the areas of fresh and ready-to-eat. The expansion program is expected to add 10 new stores to the network, and 30 re-modelings are also planned for the year. Recheio is well positioned to continue benefiting from the likely robust recovery. In 2022, the banner expects to open a new store in an area of extreme relevance for this channel. Ara started 2022 from a position of strength, good sales momentum, strong price perception, and an assertive offer. For 2022, the plan is to reinforce all three of these dimensions. Again, price will be key to keep building relevance in the market. Adding to the strengthening of its value proposition, Ara will also expand its footprints, aiming to close the year with more than 1,000 stores. The investment program also includes the development of logistic projects to be concluded next year. The good sales momentum and growing scale are expected to continue to drive profitability improvements despite the necessary price investments. In 2020, we set our three-year targets for our corporate responsibility pillars. We advanced well in 2021, and we intend to continue to take the right steps to deliver on each one of them, while always keeping an open dialogue with stakeholders that allow us to keep track of evolving circumstances and reinforce action if needed. We have done it through our social response to the pandemic, and we will do it again in the context of a war in Europe. Aware of the demanding challenges for 2022, we have confidence in our capacity to continue to deliver. We have strong teams that came through the last two years stronger, more resilient and audacious in the way they craft day-to-day solutions to address the continuous changes in the context. We have strong business models that are value-oriented and with clear strategic priorities. Finally, we have a strong balance sheet to support our execution. I confirm that the capital allocation priorities remain unchanged. At this point in time, we intend to proceed with our design investment plan, estimated in EUR 850 million, to grow and improve our stores, and also to improve and grow our logistics capacity. We are prepared to pay the EUR 493 million of dividends that will be proposed to the AGM. Please remember, this is an extraordinary payout on the basis of the strength of the balance sheet and of our cash flow generation capabilities. Despite being advisable to put on hold any ambition of expansion outside our current portfolio, we do retain the financial flexibility to do so should the right opportunity come. We will protect the fundamentals of our businesses and our market position, and we will be focused on assuring our banners the necessary conditions to keep performing even in extremely difficult circumstances. Thank you for your attention. Operator, I am now ready to take questions. Thank you. Dear participants, we will now begin the question and answer session. If you wish to ask a question, please press star one on your telephone keypad. The first question comes from the line of Andrew Gwynn from BNP Paribas Exane. Please ask your question. Hi. Good morning. Well, firstly, you know, hats off, I think, a very impressive set of priorities. How should we think about profit in the coming year? I know it's an incredibly difficult question to answer. Clearly a lot of inflation, a lot of top line, but should we maybe thinking about an absolute level of profit? So EUR million amount. And the second question, when we're looking across the portfolio, lots of brands with a very discount focus, Ara, for instance. The clear intention in Biedronka is, well, very clear. But the intention, I think, within Ara, for instance, presumably we would see significant pressure on the consumer there as well. So should we expect other pockets of margin investment? Thank you very much. Thank you. Thank you, Andrew, and thank you for your kind words. I really think that the teams are to be congratulated on the excellent performance. The way that we see it, of course, is that particularly in Biedronka we have, of course, very difficult circumstances. As the Chairman said, there is a confluence of factors that we are seeing that may, of course, force us to be a little bit more prudent than usual. This being said, that doesn't mean that, as you said, Colombia is not also under pressure because we mentioned that. We think that disposable income as a family will be affected in all our geographies. Probably you are aware that in Colombia, we are now having double-digit inflation in food, which of course puts a lot of pressure on the families. This being said, this is why it is paramount to continue to provide opportunities to the consumers and to stick with them. I think that Ara is really now being recognized for in the market doing these efforts. This was already foreseen. The investment in prices also in Ara was accounted and planned for. What was not planned for was the war at the borders of Poland, of course. This is why we see and we know that there is this extra pressure in the coming months. Basically, we are asking to have the full flexibility to further invest in prices because we are seeing a margin inflation also in this country. Food inflation approaching double digits, and the forecasts of inflation also overall, in double digits. This is something that we want, of course, to tackle. To tackle this, we have of course, to invest in prices, to really contain this pressure and to provide the opportunities for the consumer. This being said, we don't guide of course, for a fixed number of profits. We want, of course, the profits and we will refrain from any pressure on the cash, which is for us key in this matter. We always said that more than margin, what was important for us was the cash that was provided to really continue to invest and to really continue to be relevant to all our stakeholders, being it the shareholders, our suppliers, our partners, the communities that we serve, our employees and our consumers. That is why, of course, we want, of course, to remain relevant, and this is paramount, and we will see it fully translate at the top line. As we said, we continue to be in Portugal, in Colombia, and particularly in Poland, where we have our main business, the most relevant store for the consumers. Okay, it's all very clear. As clear as it can be. Just thinking about the last couple of weeks, I mean, obviously after this call, we've got to go back and think about our models. Any sense of where trading has been in Poland? I mean, a lot of things going on, but maybe just over the last couple of weeks or even just over Q1 as a whole. Okay. Andrew, our business hasn't been affected in the last couple of weeks. We even are seeing some increases in sales coming particularly from the categories that lead us to think that this comes from the donations to the Ukrainian people. This is not just in Poland, it's also in Portugal. We are seeing increases in some of the sales in sales in some categories, particularly in personal hygiene, foods, et cetera, that we think that this part of this growth is really to support the 1.2 million people that already crossed the border to Poland and are coming now, being or are being spread throughout Europe. This is basically the current trading and not being really affected. What we see is really for the future, all this pressure, that we have foreseen the pressure of inflation. We don't hide that. Energy, fuel, all this was already accounted for in our plans. What we are seeing now is with the war an amplification of this inflation and this of course, the way that we see it is for the future, we believe that on our gross margin, we'll have to invest more, and of course, still to comply with all our obligations. Okay, great. Thank you very much and hats off again to yourselves and the team. Thank you. Thank you, Andrew. Thank you. The next question comes from the line of Xavier Le Mené from Bank of America Securities. Please ask your question. Yes, thank you for taking my question. Just on the back of what Andrew was mentioning. For Biedronka, you're talking about investing potentially more in prices, but I just want to understand whether it's also driven by the competitive landscape. Are you seeing actually the competition being reluctant to pass on all the inflation to the consumers? Or as you said, you just want to keep the flexibility, but so far nothing has really moved. Just to understand a bit that on the competitive landscape. The second one, you're talking about, well, you've got a significant increase of CapEx coming in in 2022, obviously explained by the number of openings you're going to do on the logistics. Are you also seeing a higher cost overall, especially when opening a new store or refurbishing a new store? Is there also some cost inflation component in your CapEx guidance? Just the last things, can you potentially comment a bit of what will be the moving part in 2022 for your EBITDA to COVID costs? And potentially if you can quantify the kind of cost savings or efficiency plan you are going to develop this year. Thank you, Xavier. On the competition landscape in Poland, we are not seeing a lot of investment for players because otherwise we wouldn't see this mounting food inflation in the last months. Even from December, the number for January was already quite high and we foresee really that this will increase probably to double digits in February or almost that. We are seeing a price increase, so it's not really the landscape, but what we think is that volumes risk to start being affected. People are perceiving clearly this big increase in prices and it's not just in food. They see it and we see it all in fuel, in energy, in heating. We continuously see even in our commodities. The last increases in the prices of cereals has been quite mounting, and that will affect bread, pasta, so things that are basic for the people. There is a trend clearly for people to start refraining from buying more or starting to buy the less expensive or more basic products. This of course means that the margin mix has to be differently managed. As I believe that you know what I mean. In this case, and that's why we are saying it's not really the landscape that forces two, it's really the relevance with the consumer and making sure that we maintain the relevance for the consumer for this to continue buying the stores and continue to feel that the price is not that big on the food part. On the CapEx. Yes, the growth in CapEx comes mainly from the increase in the number of openings and the logistics investments that we are doing particularly in Colombia and also in Poland. Yet we still also have a slight increase in Portugal. We are assuming that we will refurbish more stores. There is also a cost inflation here. We don't hide. There is an increase in the cost of some of the equipment and some of the materials. That is, we are already accounting for, because we were seeing that already happening. Although we didn't see a major increase coming from the war. Now with the war, we saw much more pressure on the fuel and on the materials, as I said, considering the geopolitical situation of Ukraine and of Russia. For the moment, we are also incorporating that already on the CapEx guidance, so the inflation on the materials and on the equipment. For 2022, I think that, really, Xavier, I think that we—the costs with COVID tend to already be assimilated by our stores. They've learned to operate under the COVID constraints because we know that each time there is a new wave, we even have pressure on our working force because they have to be in confinement, etc. But these are costs that we have already incorporated, and I don't think that the pressure, that any pressure will come from that, at least, at this point. The pressure came already from the fact that the COVID-19 left the economies where we operate, and particularly the more fragile ones, Colombia and Portugal, in a situation. The family situation was already tough. Now we are adding the situation in Poland also because of all the circumstances, as I said. On the cost saving, of course, this is already also in our D&A. We will do all possible to introduce all the efficiency programs that we have and that we are doing, not only in Poland, but also in Portugal and in Colombia, to really mitigate as much as possible the cost that we foresee at the cost headings that include all headings in fact. We have already increased salaries in our company. We don't exclude having to do any other increase if we feel that we should do it. We also have all the other headings. The energy, as we said, all the other cleaning, safety, et cetera, comes with the increase in wages. This will of course put pressure, but we will try as much as possible to mitigate that with our efficiency initiatives at the stores and logistics level. Okay, thank you. Thank you, Xavier. Thank you. The next question comes from the line of José Rito from CaixaBank BPI. Please ask your question. Yes. Hi, good morning. I have one question on OpEx inflation in Poland. Apart from wages, in which we have already some detail, what will be the increases for this year? What is the inflation expected for the main cost lines in 2022? Related with this, if you have any energy hedging for this year? Secondly, on the margin outlook in Poland, I think that in the initial comments you mentioned that the company could sacrifice margins. Just want to confirm if this is a possibility or something that the company believes will happen in 2022. Thank you. Hi, good morning, José. On the cost inflations, as I said, in the salaries we've already flagged them, and you mentioned, as I said, we don't exclude to have to do any more adjustments. On the other headings, particularly in energy, although knowing that it's not the main cost heading, I can tell you that currently the most let's say unpredictable heading is really the cost of goods sold. This is why we say that we have to reinvest in prices. We are seeing a major inflation in our purchases of the merchandising for the stores. On energy, it's not the major heading, but we are assuming a big increase of more than double digits for our businesses, particularly in Poland. Currently we are working with that and negotiating that, but we don't have the positions fully hedged. We have it hedged in Portugal, but only until July. After that, we haven't also fully hedged. There is pressure also from the energy and fuel particularly because then you don't have just the question of the energy at the level of the electricity, et cetera. You also have the impact of the fuel on the transportation costs, which is quite significant, as you can imagine, in all our businesses. As to margin. The question is, when we say that this will put pressure, we see it, and we flag it because of all the movements that we are seeing, particularly at the level of the cost of goods sold. This means that we want really to contain, and this may imply having to absorb part of this inflation that comes from our suppliers that also being pressured, over by of course the fuel, the raw materials, the scarcity. We were counting on some of these factors already in our plans, but what we are feeling is that this is increasing this pressure, and that's why we are flagging that we may have to invest more than we expected in our first estimates that as I said had already accounted for cost inflation due to scarcity, due to the salaries increases and due to other inflation at cost level. What we feel is now with this so much pressure on the cost of goods sold, we think that part of this may have to be absorbed by that. This being said, if we manage, if the consumer reacts, if we have the right volumes and, we don't exclude having a or stick to a stable margin. What we foresee now is that there is a risk of not- Okay. Being able to stick to that promise. Okay? Okay. Understood. Just a final question on Ara in terms of expansion. The 100 or more than 180 new stores per year. Is this something that could even further increase in the future? Are you still in three regions? And if yes, when is expected to entry in new regions in Colombia? José, yeah. The idea really is to take the opportunity. I think that it was really, for us it was critical and very important to prove that the formats work. I think that we mentioned it several times that we wanted to make sure that we could make money in Colombia. I think that currently with the current sales density that we are seeing in the stores, even with the current situations of the consumer, we think that we should take the opportunity to spread and to increase the footprints in Colombia. What we are assuming is that as there aren't many current stores or players that we could use as an M&A opportunity, we will continue to open stores and we think that it's possible to accelerate this. We are already spreading. In the surroundings of our logistics and taking advantage of logistic capabilities, we are entering other regions. We are approaching other cities, Cali, Medellín, although not with too many stores, then we will have of course to and that's why we are investing also in the logistics network. We are entering other regions that besides the Caribbean, the Bogotá and the coffee-growing area. Mm-hmm. Okay. Understood. Yeah. Thank you very much. Thank you. Thank you. The next question comes from the line of Rob Joyce from Goldman Sachs. Please ask your question. Hi, good morning. Thanks very much for taking the question. Just to echo earlier sentiments, I'm sure everyone really appreciates all the efforts you're going through out there in Poland. Just three from me. First one, just to kind of maybe try and help us understand numerically a little bit more how you're thinking about things. I think in Poland last year you had about 15 basis points of EBITDA margin pressure, despite you know, absorbing a sizable retail tax increase in there and holding some of that back from the consumer, I guess. Is that the type of margin pressure you're thinking is possible this year, that sort of 15 basis points? Or is it potentially a lot more than that? I think, you know, biggest margin decline year-over-year I've seen is 100 basis points historically. Just some idea as to how you're thinking about the range of outcomes there. Then secondly, linked to that, I guess, is the base case still that, you know, you mentioned cash is king, EBITDA here. Given that the top line is probably still pretty resilient, is the base case still that you can grow EBITDA in Poland this year? Then thirdly, just on Ara, clearly as you mentioned, trajectory is good and you referenced improving profitability there. Wondering if you help us understand a little bit more how that's likely to improve. I think you did sort of like 500 basis points almost last year. If we look at this year, is that sort of a 100, 200, 300 type improvement in the margin there in the sort of base case? Thank you. Thank you, Rob. Thank you for your words also, and particularly to the teams in Poland that are really putting in place a lot of actions to really help and welcome the refugees. In Poland, as you can imagine, I cannot give you the total amount that may have to be invested. What we think is that if we were talking about the 15 basis points, they were in fact absorbed or compensated with the dilution of the costs. Although without. If we take out the IFRS impact, we posted flat margins without IFRS 16. This was really. We managed and we mentioned that we managed through the margin mix and taking advantage of the trade up of the consumers that we're seeing in Poland, an increase in available income. We really managed to craft things in a way where basically in terms of margin mix, we only invested partially and absorbed a great part of the retail sales tax. By becoming relevant with the sales growth, we dilute the costs enough to compensate and to provide a stable margin. In this case, what we are seeing is the risk that volumes will be hampered. There is of course with the reduction of available income that people will tend the way usually that it happens. It's not that we are already seeing that very significantly, but what we expect is if people see their disposable income reducing because of all the confluence of and all the costs in their household that there will be some trade-down. This trade-down means that they will buy products that have lower margins. This also means that probably on some of the products that are today a little bit more expensive, that even if they are not so basic, we will also have to do some adjustments and absorb part of the cost of the inflation that is being seen on the cost of goods sold, as I said. I think that's the company and the base case is of course that we will grow sales, no doubt about it. As to EBITDA, here I will speak just in zloty. We will still think that it will increase because sales will increase. What we say is that probably margins may not be exactly the same or may not be stable because of that. In zloty the company's relevance is, and the way that we foresee it, even in terms of sales, is of course to continue to grow. On Ara, what I say is, and we are sure that we will reach and surpass break-even with IFRS 16, so already including for the rent payment, which as you know are quite significant, because all our stores are rented. This year the way that we see it, although there are some constraints and we see the pressure also on the Colombian consumers, again, our company was already expecting this, and they are continuing also to invest in prices and absorbing, and we are not accelerating our gross margin. Mainly to make sure that we cope with the price perception that we built and we were able to confirm last year. To maintain the flow of new consumers that are coming and choosing Ara because the prices are lower than in any other chain in Colombia. The consumers are feeling that. With this increase in the number of tickets, it's not really that we see a big jump in volumes or in the way that people buy, but they are buying from Ara, and this allows us to dilute our costs and we think that we will be having this year a profitable EBITDA even considering rents, so excluding IFRS 16. Thank you, Ana Luísa. Very clear. Just one very quick one. I mean, as the lowest priced operator in the markets you operate in, would you also expect to see some increase in tickets, number of just customers? If there is a trade-down, would you expect people to trade into your format as well? That's what we will be working for. Definitely. Okay. Thank you very much. Thank you, Rob. Thank you. The next question comes from the line of João Pinto from JB Capital. Please ask your question. Hi. Good morning, everyone. Just a follow-up on OpEx inflation. Sorry to come back to this. Regarding those OpEx lines that are very difficult to predict, namely fuel and energy, could you give us some color how relevant they are as a% of OpEx or sales? Hi, João. In the case of the fuel, it really depends on the logistic costs. It's a big part of that. I assume that you are talking about mainly Biedronka. The logistic costs in Biedronka are very efficient when it comes to logistics, of course. I would say that energy probably summing the two, it's probably below two percentage points of sales. I will ask Claudio also to confirm that. Thank you very much. Thank you. Thank you. The next question comes from the line of Michał Majewski from PTE Allianz Polska. Please ask your question. Hello, good morning. I have the question regarding the CapEx. The part of CapEx, I mean the revamping component. Is that, for many years, you are in the process of remodeling the older Biedronka to the new concept, and we should expect some drop of this CapEx component? Or it's continuing process and we should expect maintaining it. Could you tell what amount of CapEx is on revamp and what is on growth for the 2020 year? Dzień dobry, Michał. On the revamping component, this is for us paramount to continue to refurbish stores and to improve the shopping experience, particularly or in all our businesses, but particularly in Poland, as you were referring. If everything at present, our intention is really to move on. If there are any constraints, of course, caused by the war, is to continue with our CapEx program as we mentioned in our release. Revamping is in Poland. Poland will receive more than 50% of our total CapEx. I think it's 55 that we mentioned. And of these, more or less 40% is for revamping. This is an important part of our CapEx. As we mentioned, it is really paramount for growth. Because usually when stores are refurbished, not only we get the growth because of the better in-store shopping experience and the better exposure of products, the layouts are really prepared even to carry the products in a more efficient way. That also reflects in more efficiency. For us, it is really important to continue to revamp stores and to refurbish the stores. I don't know if I, Michał? Yeah, yeah. I shouldn't expect a drop of this component of CapEx, yes? At this point, I don't expect, and even for the next year. Mm-hmm. If everything goes according to plan, and if there aren't any other big constraints. Mm-hmm. We keep refurbish stores. Yes. Okay. Because for example, for the last 10 years, you have revamped more than 2,000 of stores. Ten years ago, you have like 2,500 of Biedronka. I was wondering whether you are close to the point where all of them are in the format you wish, or it's the continuing process of improving even- Exactly. Of some stores, built in, for example, 2 or 3 years ago. Michał, it's an ongoing process in our business. Mm-hmm. Because after 10 years, you have to refurbish the stores that were refurbished or opened 10 years ago. Okay. An ongoing process. Not to- Okay. You know, decrease the shopping experience for our consumers. This is something to be taken into consideration. Okay. Thank you. That's clear. Thank you, Michał. Thank you. The next question comes from the line of Cédric Lecasble. Please ask your question. Yes, good morning, Ana Luísa and team. Cédric Lecasble from Stifel. I have a clarification question on the impact of the war. Remembering in 2014 when there was a ban on Russia, it was a different situation because Crimea is not Ukraine, and Ukraine, you mentioned cereals, bread impact, that's very obvious. I remember there had been some deflation on some produce that could not be exported to Russia anymore, and I was thinking of apples, for instance, that was an example at this. You said, so we were in a completely different situation with some deflationary pressure on produce. Are there some mitigation factors and maybe, you know, offsetting part of the inflation on cereals or things like that? That would be my first question. My second is pretty straightforward. In your managing Polish operations today, is there a commitment, kind of moral commitment to Polish consumers, leading you to go beyond what rational economics would suggest in terms of margin sacrifice, for instance, or action to help the Polish consumers? Or is it purely the equation is economics driven only? Thank you. Thank you, Cédric. On the inflation, it's a completely different scenario, of course. In 2014, let's say that—there was also a confluence, but completely different. As you probably recall, because this is important on the decision that we are taking now, not just morally, but I think it's a mixture. It's moral and economic. The idea of, because we have an interest that the consumers continue to prefer our stores and that we do not lose relevance because this really hampers the long term. This was a lesson that we also took from 2014, where when we lost relevance with the consumer, we allowed the price gap to be very narrow, because we were very happy with our own EBITDA margins, and we left room for our competitors to approach their prices to us and to gain relevance. I think that now we are in a different situation, also challenging. It's not deflation, but it's an excessive inflation that really makes, for instance, certain promotions or in certain products do not have the same effect. So there is a behavior that of the consumer, that with the trading down, as I mentioned, really starts to hamper also the sales mix and particularly the margin mix. That's why we are flagging this. This being said, we had inflation on apples, wheat, and on fruits and vegetables. Probably, I don't know how the harvest will be. We are seeing now because the question of the cereals is not just the cereals. It's the food for the animals, for instance, which will increase the cost of meats. There is a systemic effect here. Of course, on the future prices of cereals, they are assuming that the war will prolong, that there will be. Even if you have, you will continue to have cereals because there are other sources of supply. Of course, a lot of pressure on demand will make prices higher. That's how we are making our own equation. It's the systemic effect that this will have on all the prices, particularly on the food prices, which are now for now the most relevant one for us. We think that if we always promised, and we said that we work consumer-centric, that the consumer was important to us, that we didn't want to lose relevance, that we didn't want to give room for our competitors to approach our price positioning. In fact, it's a mixture of moral in a difficult situation when the Poles really are welcoming more than 1 million refugees that we will probably stay in Poland with their families and not as refugees really. with the Polish consumer that trusts that Biedronka has the best price. We think that Biedronka should continue to have the best prices. If I may, Ana Luísa, just comparing. Yes, you can. Your basket inflation in Poland versus general food inflation, you provided the numbers in 2021. Should we expect the gap to increase, intensify in 2022? I think that we will for sure maintain the gap. This will mean containing part of the inflation because we are a relevant player in Poland. The amount or if it's going to be higher, if we are able to, I'm sure that we will even increase the gap. This of course will depend on a lot of moving parts and on the reaction of the consumer, particularly as I said, on the volumes and on the trade down. Thank you very much. Thank you, Cédric. Thank you, dear participants. As a reminder, if you wish to ask a question, please press star and 1 on your telephone keypads. The next question comes from the line of James Grzinic from Jefferies International. Please ask your question. Thank you. Yes. Good morning, Ana Luísa, Claudio, and Hugo. I guess I have a couple quick ones. The first one, just to confirm, Ana Luísa, it sounds like mix was about 100 basis points benefit last year to Biedronka on the margin side. I guess first point is could you confirm that? And I presume the extension of that is, it also feels like you're already seeing changes in consumer behavior in Poland, so people going from trading- up to trading- down. And are you already subsidizing part of those input price rises that lie between input and output costs? Secondly, it feels like the worst case is for group margins to be flat this year and notwithstanding the uncertainty in Poland, if I triangulate all of the things you told us this morning, is that a fair conclusion as well? Hi, James. So as I confirm that the mix was an important driver probably around what you mentioned, so the 100 basis points. We also have other benefits. We decreased shrinkage, so that of course also at the gross margin level helps Biedronka. But the main factor, as you said, was really to compensate the retail tax, was the margin mix. No doubt about it. On what we are seeing in the current trading, it's difficult to say. For the current trading, we are not still seeing people trading down. What we foresee is that, for instance, what we see is people starting to buy less, with the exception of the essential categories, because this is also influencing ourselves. If we exclude these categories, what we are seeing is people buying less products of the same. Less, the items of the same product are less. Volumes are starting to be hampered. That we are seeing. Great. Thank you. On the margin. Apologies, because you were also saying that if it would be possible. If probably there wouldn't be a war in Ukraine with other and this, let's say, this amplification, probably I would be here, more or less telling you not writing a guidance in the release and probably saying that it would be possible and that the company would do everything to maintain the margin stable, because even if we had gains, we would reinvest in price. That's what we do, and it's the mechanics, how it goes, in most of our companies, and particularly in Biedronka, where we are so relevant. The question now and the way that we are seeing things mounting, as I said, currently at the level of the prices of our suppliers, we cannot assure for that. Of course, we will do everything possible to still stick with that possibility. This being said, what we are assuming is that it's too much moving parts to do that compromise. We are trying to be as honest as possible, not for you to be surprised that yes, we were doing fine, and suddenly we cannot cope with the level of extra cost inflation that comes with the war and the cost inflation, as I said at the goods level. At the gross margin. Understood. Thank you. Of course I echo Sir Rob's and your work in terms of you're putting the right priorities in these times. No, thank you. Thank you, James. Thank you. The next question comes from the line of Michal Potyra from UBS. Please ask your question. Morning, everyone. Most of my questions have already been answered, but I have a couple of smaller ones, if I may, please. It's mostly on Poland. The first question is about the VAT reduction we have seen in February. I wonder if you can comment if does it have any impact on your trading margin or not at all? And what proportion of basket is impacted? That would be question number one. The second one, a short one, if you could give us some more insight of how your prices compare with your closest competitors, so what that gap actually is. The third one is about rents or leases in Poland. If you could give us what proportion is euro denominated, please. The last bit, I'm aware it's a very small part of the business, but if you could give us some update on the Q-commerce, on the BIEK as you run with Glovo in Poland. Thank you. Thank you. Let me say I think that I missed the first one. VAT reduction. It's the VAT reduction. Apologies. On the VAT reductions, of course, this didn't affect our margins, because of course we passed that all to the consumer. The question is that besides the VAT, or although there was a VAT reduction, there is a lot of cost inflation coming, particularly on the commodities and on the more basic products. We see bread, for instance. If you look at bread in Poland, the price has increased very significantly, even though the VAT was reduced to zero. This is something that it goes beyond the measures that are being implemented. I think that the government is trying to do its part, but we will have to do also our part making sure that prices do not increase, and as I said, that we contain somehow this inflation on the most basic products. As to the percentage, I don't have it by heart here, the ones that were affected by a VAT reduction, but we can try to check it and let you know. On the prices comparison into 2021, I can assure you and until very recently, the numbers of shopping that we have that we maintain the gap for our main competitors. Biedronka continues to bet on the promotions and on in and out to create saving opportunities for our consumers. As to leases, we have a notional of more or less EUR 300 million of capitalized leases that are denominated in euros in Poland. And I probably just to help, because this is technical, but it's quite material in terms of the numbers. For each 10 cents or 10 grosz for 0.1 of P&L versus the euro, it's more or less almost EUR 7 million of exchange difference when we compare the rent position with the periods and positions. That's the amount that's usually due. What, was it clear? About, I don't know. Yes, it was clear. Last question was about Last question about the Q-commerce. BIEK. Yes. We are working, as you know, with Glovo since October. I think that we didn't expect, of course, this to be a big part of Biedronka sales. Nonetheless, we are performing, we think that we are performing well, and we are even surpassing the first targets that we set for BIEK. For now, we will keep this and see how things will evolve even under the current circumstances. For now, we maintain the partnership and, in this particular case, we are quite happy with the partnership and with the fact that we are providing a different service for the Polish consumer. As I said, although not having a very relevant impact, on our sales and on our P&L. Thank you very much for the answers. If I may just follow up on the VAT. I mean, I understand the message. I think all the retailers are like saying everyone passed on everything. I think publicly stating otherwise would be asking for trouble. Maybe perhaps reverse the question because that cut is assumed to be temporary. I don't know if it's gonna be 6 months or 18 months. It's hard to say. My question is, do you know what is your plan once this is reversed? Will you also pass on the higher VAT immediately, or you would absorb this? Thank you. Thank you. Of course, this will depend when we say that we are going to invest if by any chance the government doesn't prolong, and it will revert, of course, parts probably will be passed, but it will depend, and we will want, of course, the consumer to feel the least as possible this kind of impact. That is our main goal, to really make sure because some of the products, of course, are paramount for the consumer. It will depend on the circumstances. Of course, probably will not absorb everything, but we will again want to keep the best price possible for the consumer and the least impact. The containment can probably not be total. We will do our part to try to minimize this impact on the families. Thank you. Thank you, Michal. Thank you. The next question comes from the line of Nicolas Champ from Barclays. Please ask your question. Hi, good morning. Most of my question have been answered, but I have a couple. The first one is, will it be possible to share with us the latest number in terms of, your internal basket inflation in Poland since the start of the year and versus, if possible, versus the general food inflation in the country? The second question is that, you have seen, a very positive, working capital inflow, last year. Do you expect the working capital to contribute, to the same amount, this year also, or was it more kind of a bumper year in 2021? Thank you. Thank you, Nicolas. Probably by starting with the last one. Of course, the working capital, as you know, is quite seasonal. I think that we have been managing the working capital in a very active and assertive way. It's true, and we don't hide that of course, there are certain circumstances that affect the number that is published at year-end. In this case, we have, of course, the fact that we did a lot of openings in the last months of the year. This means that you have not only the purchases and that we do to suppliers that are accounted for, but also the invoices from the fixed asset suppliers for the construction of the stores; they are accounted here in others. As you don't have the sales, the whole sales of these stores, usually this means that you increase slightly the number of days that is posted as in related terms for the suppliers. There was no change. On the contrary, we have been even decreasing the payment terms to suppliers, even to abide to the UTP's directives. This being said, it will depend. On average, if we continue to grow, Nicolas, of course this will continue to play a benefit role when it comes to cash generation for the group. Okay. This is our idea. As for food inflation in Poland, the food inflation in the country in January was almost 9%. What I can tell you is that we maintained the gap at least, so I think that's a good assumption that we have maintained the gap in January for this food inflation. Okay, understood. Thank you. Thank you. Thank you. There are no further questions at this time. Thank you all for attending this conference call. Considering the extra challenges we believe lay ahead of us in the current war and socioeconomic context, competitiveness in price and promotional activity are even more relevant in all banners' agendas. We will protect our market positions by standing by our consumers while continuing to work on reinforcing value propositions and efficiency, even at the expense of profitability. We rely on our strong models, our clear long-term vision and our strong balance sheets as we go forward. Thank you once again, and I wish you all a nice day. That does conclude our conference for today. Thank you for participating. You may all disconnect. Have a nice day.