Ladies and gentlemen, welcome to the Pandox Audiocast with Teleconference Q1 2022. For the first part of this call, all participants will be in listen-only mode, and afterwards, there'll be a question-and-answer session. Today, I am pleased to present Anders Berg, Head of IR. Please begin your meeting. Thank you very much, and welcome everyone to this presentation of Pandox first quarter 2022. I'm here together with Liia Nõu, our CEO, and Anneli Lindblom, our CFO. In line with our tradition over the past two years, we have an external guest with us from STR, today represented by Robin Rossmann, who is the managing director of STR International. Robin represents a leading independent research firm focused on the hotel market, and he will share STR's view on this market. As a reminder, the views expressed by STR are completely separate from Pandox, and the presentation is offered only as a service to Pandox stakeholders. Robin's presentation will be held after our earnings presentation, including the Q&A. The report presentation is divided into three parts. First of all, Liia, Anneli, and myself will present the business update with financial highlights for the first quarter, followed by the Q&A. After that, Robin will come in and provide some nice data on the hotel market. Next page, please. With that, I hand over to Liia, CEO of Pandox. Thank you, Anders. Welcome everyone. Pandox has a well-diversified hotel property portfolio. We have 157 hotel properties with approximately 35,500 rooms in 15 countries and 90 cities, and with a property market value of close to SEK 64 billion. Pandox is divided into two business segments: property management and operating activities. In property management, we own and lease out the hotel to strong and well-known operators under long-term revenue-based agreement, often with a minimum guarantee level. This segment makes up for some 83% of our property market value. The other segment, operating activities, we own and operate the hotel ourselves under different operating models. Can be franchise, a management agreement, or with our own developed brand. Operating activities makes up for some 17% of our property market value. Next page, please. Pandox has one of the strongest networks of brands and partners in the hotel property industry. As you see in this picture, we work together with several well-known operators, for example, Scandic and Nordic Choice in the Nordics. We work with Jurys Inn in the U.K. and Leonardo Hotels in Germany. We also have long relationships with strong international brands such as Hilton, Holiday Inn, and for example, Radisson Hotel Group. We also recently added Motel One as well as Aparthotel Adagio to our network. In our operating activity segment, we also have some independent brands created by Pandox. For example, Hotel Berlin Berlin, which is our largest hotel with over 700 rooms. Next page, please. The first quarter started weak due to restrictions and the normal season effect, but ended strong once restrictions were eased in many countries and the hotel market could regain lost ground from its Omicron dip. The main drivers were increased business travel, continued stable leisure travel, and a very good average price development. Domestic and regional hotel markets developed the best, but many larger cities recovered and are now at the highest level since the outbreak of the pandemic. This is yet another important step towards the normalization in the hotel market. The general perception in the hotel market is that we have now entered a more stable and predictable phase. This means that the foundations are in place for more sustained demand from leisure and business travelers, as well as larger conferences and events as the year proceeds. Pandox is in an attractive position as around 80%-80% of all rooms are regional and domestic cities, and therefore have high exposure to domestic demand, which continues to be the main driver of the hotel market recovery. Now, quickly look at the numbers. Our total net sales and net property income increased by some 36% and 29% respectively, compared with the first quarter 2021. For comparable units, the increase was 36% and 24%, adjusted for currency effects. Like for like, property management increased net operating income by 30%. Our relationship with the banks remains strong, and we have more than SEK 3.5 billion in cash and unutilized credit facilities at the end of the quarter, with still the new acquisition of the hotel in Edinburgh unencumbered. At the same time, a loan-to-value was 49.1%. Return on equity measured on annualized ROE and EPRA NRV was approximately 5%. Next page, please. Here we see a comparison of the occupancy level for our business segment property management from 2019 until today. The numbers are on a comparable basis. As you can see, first quarter occupancy was clearly higher than 2020 and 2021, and it's slowly but steadily trending towards 2019 numbers on an annual basis. 2022 started as 2021 ended, with high COVID infection rates all over Europe, which had a direct negative effect on occupancy in our portfolio. The beginning of the year is also seasonally weak period for the hotel market. As the quarter progressed, restrictions were gradually removed and increased demand was noted in all hotel markets, although at varying rates and from different starting points. In general, demand was the highest in domestic and regional cities, with occupancy in many locations, particularly in Nordics and U.K., well in line with 2019 levels in the latter part of the quarter. The German hotel market showed good tendencies but were held back by restrictions which were not lifted until late March. For the second quarter 2022, prospects for the hotel market are markedly stronger than for the second quarter 2021, and we see good conditions for continued growth. Next page, please. Here we see Pandox total portfolio categorized based on type of location with occupancy indexed versus 2019. As you can see, small cities, resorts, and interstate are leading the recovery, which is explained by the higher degree of domestic demand. It's encouraging to see that demand in many larger cities recovered strongly towards the end of the first quarter and is now at its highest level since the outbreak of the pandemic. Next page, please. As you know, over the past two years, we have invested around SEK 2 billion in our own portfolio. One great example is the DoubleTree by Hilton Brussels City, which was refurbished during 2020 and 2021 and was reopened in September of 2021. In February this year, following the reopening, we announced a further extension of the hotel. A total of 151 new rooms will be added in a new building in addition to the hotel's existing 354 rooms, which have been completely renovated over the past year. This will make the hotel the largest in Belgium. The expansion will meet the strict sustainability criteria defined by the international certification company BREEAM, and the total investment for expansion is estimated to approximately EUR 35 million. Next page, please. With that, I hand over to Anneli Lindblom, our CFO. Thank you, Liia. The year started as 2021 ended, with restrictions in our markets holding back demand at low levels. When restrictions were removed, most markets in mid-February, demand immediately bounced back and started to recover towards levels we saw during the autumn before Omicron. Despite the slow start, we can summarize the quarter as fairly strong, with additional proof of the pent-up demand in the hotel market. Revenues and earnings continues to improve in both business segments, with the strongest effect in operator activities. Please note that we did receive less government support in this quarter compared to the corresponding period 2021, SEK 17 million in operator activities and none in the property management. A net SEK 42 million of deferred rent was repaid from operators and partners in the first quarter. Next page, please. On this slide, we can see a comparison of the variable rent component in property management over the past five quarters. Currently, we have 96 leases with revenue-based rent with a minimum contractual rent, and 32 leases which are purely revenue-based without minimum contractual rent. In the first quarter, the total variable rent amounted to SEK 98 million. Although the contribution from variable rent in the first quarter was lower than in the fourth and third quarter of 2021, the number of minimum leases generating variable rent continued to increase, as you can see on the graph to the right on this slide. We do expect the numbers to continue to increase in the coming quarters. Next page, please. In the first quarter, Pandox valued the property portfolio according to the same method and model that we have been using since 2015. Value changes were slightly positive in the quarter in property management, mainly explained by lower yields in Sweden based on yields in external valuations. As you can see, we also had a positive effect from currency in the first quarter. About 98% of the properties have been externally valued during the past 12 months. During the quarter, we announced the agreement to divest Mora Hotell & Spa for SEK 140 million before deferred tax. The transfer of the ownership will take place in early May. That will be in the second quarter. In the first quarter, total unrealized changes in value amounted to a positive SEK 409 million. Out of this SEK 409 million, SEK 279 million for investment properties and SEK 130 million for operating properties. Please note that some related changes in value for operating properties are only reported for informational purposes and are included in the EPRA NRV. End of period, the average valuation yield for investment property was 5.41%. For operating properties, it was 6.38%. Next page, please. Let's take a quick look at our EPRA NRV and financial position. End of period, EPRA NRV per share amounted to 178.3 SEK. This corresponds to an increase of approximately 5% on an annualized basis. Loan to value amounted to 49.1%. Based on the new definition, EPRA LTV, it was 49.0%. Cash and undrawn long-term credit facilities amounted to SEK 3.5 billion. Credit facilities maturing in less than one year amounted to SEK 11.5 billion, of which the majority in the fourth quarter in 2022 and the first quarter 2023. Positive dialogues about financing are ongoing regarding all these credit maturities, and the intention is to refinance this in good time before the contract ends. In the first quarter, lenders have given waivers in individual credit agreements. It is also worth mentioning that the appetite for our commercial papers, the commercial paper program, is still on a high level, and we do have SEK 2.1 billion outstanding at the end of the first quarter. Next page, please. With that, I will hand over to Anders Berg, Head of IR, to guide us what happened in the hotel markets in the quarter. Thank you very much, Anneli. Yes, you have seen this picture before, but it is still important, so we show it again. As you know by now, we expect the hotel market recovery to take place in stages where different segments are gradually building up demand in the market. Over the course of the pandemic, our markets have moved largely between phase one and four, depending on the level of restrictions in each market. As both Liia and Anneli has described, in the beginning of the first quarter, demand in our markets were negatively affected by restrictions taking place during the fourth quarter. As they were gradually eased in the second half of the quarter, starting with the U.K., Denmark, and Norway in mid-February, we saw a swift recovery in demand in these markets. Germany did not see any meaningful loosening restrictions until the end of the first quarter. Although, we would say that demand improved somewhat in anticipation of the loosening, demand in Germany lagged all other markets during the quarter. In total, however, based on the strong second half, the market recovered, and we would consider it to be solidly in phase three with some elements of business demand. As Liia also stated earlier, the prospects for continued growth are good. Next page, please. The first quarter started weak, restrictions on seasonality, the main effect. Then we again saw proof of strong pent-up demand and willingness to travel as soon as restrictions were eased. Demand primarily driven again by domestic leisure travel, with some support from domestic business. We'd say that overall that the quarter supported our previous and established view of strong underlying demand as well as a positive ADR trend. Relative occupancy in larger cities versus regional cities also improved, which we think is a good sign for the hotel market's continued recovery. Next page, please. The following six slides summarize the ebb and flow of demand throughout the pandemic in Nordic regional, Nordic capitals, Germany, and also Germany regional versus international, and the same for U.K., with U.K. regional and London as examples. The chart on the left is based on monthly occupancy, and the chart on the right is based on weekly data. I'll start with Nordic regional to just illustrate the pattern which you know by now looks pretty similar across all markets, starting with the chart on the left. As you can see from a weak start, occupancy gradually improved steadily to reach almost 19% towards the end of the quarter. The development in Norway was particularly strong, but also Denmark and Sweden progressed well. If we adjust for Easter effects in the beginning of April as a month has also started with a positive stable development. Next page, please. As you know, it's been a general trend that larger cities with a high dependence on international demand have seen slower development than small and regional cities all through the pandemic. During the first quarter, occupancy in larger cities compared to regional cities, however, held up slightly better than in early restriction periods. In March, many larger cities were again back at the occupancy levels we saw in September, October of 2021. That was a swift recovery. So far also in April, adjusted for Easter, occupancy has continued to improve. Next page, please. Yes, we talked about Germany earlier. It's been a slower performer, and that is based on restrictions which remained very strict for most of the quarter, not lifted until 20th of March. That also was reflected in a lower absolute and relative occupancy rates than in other markets. However, as you can see from the chart, despite restrictions, occupancy improved steadily from low point in January as the quarter progressed. It has also continued to improve in the first weeks of April. Next page, please. Here you can see the relative difference in weekly occupancy between a regional city like Hamburg and a more international city like Frankfurt, which is more dependent on international demand. There is a clear picture here where Hamburg is clearly benefiting from more stable domestic demand and Frankfurt is still struggling since important demand segments such as trade fairs and international demand are still missing. Next page, please. Again, we would say that among Pandox's markets, U.K. regional, together with Norway perhaps, specifically in the first quarter, remained the brightest spot, also in this quarter. The reason is of course that U.K.'s open early COVID strategy meant again that the region U.K.'s occupancy, although that it suffered somewhat in January, quickly recovered after restrictions were lowered mid-February, and thus remaining at a substantially higher level than in other countries where Pandox is active. So far in April, occupancy has remained stable above 70%, which is just slightly shy of 2019 levels. That's a strong performer market. Next page, please. London is also a good point that proves the solid recovery of the hotel market. London is one of the world's largest and most international cities, as you know, and it has been suffering from closed offices, travel restrictions in general, and of course, low international demand. From a slow start in January, it saw a very strong recovery in occupancy in both February and March and has consolidated at or about 70% so far in April. This is a very important indicator for international travel. Next page, please. To summarize, we currently see the ultimate market clearly in Phase 3, some elements of business demand, also some elements of other demand segments that are materializing, such as international meeting. From a relative perspective as the data shows, the U.K. remains the strongest market with Denmark and Norway as runner-ups. Next page, please. With that, I hand over to Liia again. Thank you, Anders. Although 2022 was off to a weak start, we have a positive feeling after the first quarter, thanks to a strong rebound in the market after restrictions were eased. This is promising for the rest of the year, and we see good conditions for growth. At the moment, domestic and regional town markets are leading the recovery, but larger and international cities are picking up and demand gap is tightening. We see a strong ADR development, which is partly explained by pent-up demand and high willingness to pay for hotel rooms. The larger meeting events group segment is lagging, but the outlook is positive for Q2 and for the second half of the year in particular. Next page, please. We now move over to Q&A. Operator, we are now ready for questions. Please don't forget to hand the call back to us afterwards for Robin's presentation. Thank you. If you do wish to ask a question, please press zero one on your telephone keypad. If you wish to withdraw your question, you may do so by pressing zero two to cancel. There'll be a brief pause while any questions are being registered. Just as a reminder, that is star one to ask the question. There are no questions on the audio lines currently, so I'll hand back over to our speakers. How should we spend this time then? Well, we have one question. We actually have three questions from the web, from Simon Mortensen at DNB Markets. We can start by how does booking for the second quarter look now versus 2019 pre-COVID? If we also compare with 2020 and 2021. Yes. When we look at all of the restrictions now have been eased, and we take a look in the beginning of April and compare it to how the business was looking at the beginning of April in 2019 prior to the pandemic. When we look at groups, big events, conferences. As mentioned before, we are not really, but pretty much up to 2019 levels. Now we're talking in our own operations. We're talking about Belgium, and we're talking in Germany. We talk about prices, ADR, which are well in line with 2019. As you know, the more attention the customers do have a very short time before they actually book. What's important is I've actually seen now the big conferences, the events, the groups coming back. Yes. We have a second question regarding financing. That is basically how does financing costs develop? The financing costs when it comes to developing. During the pandemic, there has been, I think I've said it pretty many times before, that the margins from the bank has increased with some 30, 40 basis points, and which are sort of basically stable compared to the to the way we were prior to the pandemic. Of course, you have the underlying interest trends, which are different from each market. As you know, we have a sort of actually variable with our turnover variable rent units that we actually earn more on the top line than we pay on the interest line as we have an LTV of less than 50%, as long as we have the price development or the economic activity on the top line. On top of that, of course, we have the hedging. We have about 50% which is being hedged, so there's a lag in terms of before higher interest rates actually comes into effect. I think we will have been going through a steel bath, what would you call it, during this pandemic. Even though interest rates are increasing, it's still on the low level. Operator, any more questions? There are currently no more questions from the audio lines. Let's move over maybe to Robin. Hey, Liia. Can you hear me? Yes. Excellent. Maybe I can just shortly sort of introduce you, Robin Rossmann. Okay. We're happy to have you here again. You know, it's been many times now during pandemic, and we're very grateful for your insights, from an external sort of perspective into the hotel market. Please go ahead. Thank you, Anders, and thank you, Liia, for inviting me along. I'm you know very happy to share what is happening in the market. I guess I'll kick it off and should be on the European Hotel Performance update slide with a nice rainbow on it. I chose this picture 'cause it definitely does feel like where we are at the moment is just after the storm. The sun is out and the rainbow is there. Because whilst things are not in historical data you know sort of fully recovered back to 2019 levels, when you're looking forward and you're looking at the trend, it is incredibly positive at the moment. That really is all underpinned by restrictions being eased. I cannot tell you how good it feels to be traveling to Germany next week and not have to fill out a passenger locator form in advance, not have to do any tests. Yes, I have to take my vaccination certificate with, but when I return to the U.K., I don't have to fill out any forms or show anything. That's really the first time in a very long time that travel has been as easy as I. It certainly was not like that six to nine months ago. It certainly wasn't like that at the beginning of the year. As those restrictions go away, if we go onto the next slide, what we've seen in the first quarter of 2022 is that there has, particularly in Europe, been a strong recovery in occupancy on a rolling 28-day basis, up to 70% of 2019 levels. Bear in mind, this is a Europe-wide number and includes some weaker performance across Russia, pulling that down. The positive thing about this slide is looking up at the top two lines, which show you the Middle East and the U.S., and just for how long they've been tracking up close to around 90%-100% recovered. Again, still in the times of Omicron, but with even less restrictions than Europe. It shows you how quickly the recovery gets back to that level, and the ability to stay at that level. Moving on to the next slide. When you look at some more week-by-week data, and this shows you weekly occupancy versus 2019 levels split between weekday and weekend for the last three months. Apologies, the legend has gone. The beginning of the year is on the left-hand side in the lighter teal, and the most recent week ending seventeenth of April is on the right-hand side. What you can see is just how rapidly across both weekend and weekday demand we've seen across the whole of Europe, those occupancies recovery. It's that weekday recovery that's particularly important. There's a little bit of a helpful comp around Easter on the week of the 17th, but still, you can see that steady improvement. Moving on to the next Slide 27. You can see that when you look at the sort of the core components of demand, it's really group demand that is understandably still being the weakest, with it being much more conservatism around booking group until there's, you know, a lot of confidence that it's not gonna be canceled. In Europe, it's still running at about 40% of pre-pandemic levels. Now, if you compare to the US, which is even further ahead than Europe and the U.K. in terms of coming out of recovery, group demand has already recovered to 80% of 2019 levels there. There's no reason why we don't expect that to be the case and the trend for Europe in the coming months. Onto the next slide, and just touching on rates at a continental level first. Rates has been something that has surprised the whole industry throughout this pandemic in terms of its resilience and now its ability to grow. As you can see on the top there, in the Middle East, particularly in the UAE and Dubai, where there's been particularly strong demand, we've seen rates now at 50% above pre-pandemic levels, that's on a nominal basis, so not adjusted for inflation. But nonetheless showing a significant rate growth there where there has been strong demand. In Europe, in the middle, rates are just about well, they're more than recovered to 2019 levels and just over. But there is a cautionary tale when you look at China and you see, you know, the darling of the early stages of recovery now really struggling with the zero COVID policy, both from a demand and rate perspective. Rates there down 30%. Certainly reminds us of the importance of getting the virus under control, which thankfully is where we are now across Europe. Just going back onto the next slide and looking at some pan-European country trends, because it really is a different story depending on not just the country, but also the markets within those countries. At a country level, you can see the top green line there, being the U.K., for all the way since the beginning of 2021 has been the strongest country, in terms of performance across Europe because of its accelerated vaccination program and then accelerated reopening program. At the moment, on a rolling 28 basis, including capitals like London sitting at 87% recovered, into April, compared with Germany and Austria at the bottom there running at 60% and 50% recovered respectively. That really is down to the stricter, more stringent restrictions that were in place in the first quarter of this year in those countries. While that's not positive, what is important is that when things reopen, it's likely that they would tend towards where the recovery that the U.K. has seen. The other thing I'll just pull out from the slide is just the steepness of that recovery in the last couple of months across all of those countries. You know, occupancies recovering 20 percentage points plus. Going on to rates on the next slide, across Europe, again, really strong. Countries like Ireland at the top there indexing at 21% higher than 2019 levels. Many countries at or above 2019 levels. Again, there are some that are not, and again, you know, looking at those, it's those that have struggled with demand recently, particularly, the likes of Germany, and Austria. Next slide, please. The important thing when it comes to rates, more than any other downturn that we've had is that important that rates not only recover on a nominal basis, but they need to recover on a real basis because of, as we all know, the significant inflation that we're experiencing in the wider economy and that hotels are certainly experiencing too. We are showing here European-wide ADRs to 2019 on both a nominal and real basis. The real is the dark blue and the nominal is the little light blue on top. I think the positive message there is that certainly not fully recovered on a consistent basis on a real ADR basis. It's certainly showing a positive trend and getting up and close to that 100 recovered on a real ADR basis. One to watch in the coming weeks and months. Moving on to the next slide, please. The positive story behind that is that recovery has really so far still just really been underpinned by leisure and in particular weekend demand. You can see weekend up on a nominal basis 10%-15% higher, whereas weekday still are many weeks dropping below 2019 levels. As demand does recover, that will enable pricing power back into the weekday periods. Which does take me then to the next slide and that question around when will demand recover for business. When will we see particularly the European gateway cities getting back to recovering to 2019 levels? Here you can see a selection of gateway cities with occupancies indexed to 2019. Sort of color-coded, red is under 50, and you can see Amsterdam, Vienna, Prague, all struggling, in particular, a lot of international demand reliance in places like Amsterdam, but then also a lot of Central European cities running at 50%-80% index to 2019 levels and not many over that. It has been those are the markets that have been struggling the most throughout the entire pandemic. When we move on to the next slide and we look at what is currently on the books, so rolling 28 days on the books, up until the 18th of April, looking forward. You can see that Dublin, as an example, has already sold 70% of its rooms for the next 28 days, whereas Brussels on the right-hand side has only sold about 50%, for the next 28 days. That is a substantial improvement to where we were last year. It's three to four times better than where we were last year. When you add the typical pickup that we're seeing for the 28 days on top of that, which is the shaded little bar above that shows you what a high-level estimate of what occupancies are likely to be like for the 28 days to mid-May. You can see that ranges in Dublin from up to 90% down to around about 60% in Brussels. The most important number is the one at the top of all of those, which shows you what that would represent as occupancy index to 2019. What that's showing is that there are many cities that will be getting back to 2019 levels of occupancy by the middle of May. Dublin at 106%, Rome at 102%, Paris at 103%. Even London, heavily reliant on international travel, getting at 90%, Madrid 90%. Really, that recovery is coming through. When we look at rates, the next slide, we're using London and the regional U.K. as an example, just how much London and all the gateway cities have underperformed the regional markets from a rates perspective, indexing much lower than the regional markets to 2019 levels. Regional markets recovered in the third quarter of last year, but the cities were still behind. As we head towards the end of Q1 this year, you can see just how much the cities like London have recovered and are getting close to matching the rates recovery that we've seen in the regional markets. Just a last angle on it is the next slide, looking across Europe, the difference in performance across class of hotel from economy on the left-hand side to luxury on the right. What we have seen is that economy hotels have in the first quarter of 2022, they are recovering much faster occupancy than the middle and the top of the market. On the right-hand side, we're seeing that all classes are showing that rates are recovered at or above 2019 levels, but it's really luxury and in particular leisure hotels that are seeing the most significant rate growth. That's really underpinned by pent-up demand for leisure travel and people being willing to spend whatever is required to secure that relaxing destination. As we head into the coming year, the question will be the degree to which that business demand enables similar rate recovery across the other classes. I will pause there and hand back to you, Anders and Liia. Thank you, Robin, for this hotel markets update. That's all, folks. Thank you for participating in this call. We really appreciate your time and interest in Pandox. Our interim report for Q2 is published on the fifteenth of July. Thank you all very much. Stay safe, stay at our hotel, and enjoy life. Thank you and goodbye. This now concludes our conference call. Thank you for attending. You may now disconnect your lines.