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AIS 5G + 2Q26 FINANCIAL RESULT AIS G - ADVANCED INTER Info Service Plc . Success DISCLAIMER : Please be informed that this meeting is being recorded . By participating in this meeting , you have allowed AIS to collect , use , or disclose any personal data shared during this meeting by any means . Please do not copy , edit , or modify any content shared during this meeting for any purpose . MSCI ESG RATINGS AA Rated HR Asia " BEST COMPANIES MORNINGSTAR SUSTAINALYTICS CCC B BB BBB A AA AAA FTSE4Good TO WORK FOR IN ASIA 2025 DIVERSITY EQUITY & INCLUSION AWARDS HR Asia TECH EMPOWERMENT AWARDS diar AIS 5G ADVANCED The SEA's First 5G - ADVANCED Network ASEAN DEE MSWG asean SET AAA ESG100 CGCA SET AWARDS 2025 ESG Ratings 2025 Environmental Social • Governance Thai Institute of Directors
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BUSINESS HIGHLIGHTS
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3 Sales expansion with resilient premium smartphone demand and a diversified product portfolio FBB solid growth with subscriber expansion and customer value enhancement Sustainable profit delivery with continued revenue growth and prudent cost management Enterprise recovery as customer investment activity gradually resumed Mobile growth with rising data usage, enhanced 5G experience, and digital content offerings 3 Sustained momentum from resilient demand for connectivity amid fragile macroeconomic environment 2Q26: Growth with resilient connectivity demand amid fragile economy
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4 60.3 65.1 1H25 1H26 Core Service Revenue (Bt bn) 84.9 90.3 1H25 1H26 Sale Revenue (Bt bn) Net Profit & Norm. Profit (Bt bn) +6.4% YoY ROIC 19% EBITDA Margin 58.3% Net Debt to EBITDA 2.0x Average Cost of Borrowing 2.6% 21.1 22.3 1H25 1H26 EBITDA (Bt bn) 5.6% YoY +8% YoY +26% YoY +3-5% YoY Guidance +2-4% YoY Guidance 1H26 beat driven by revenue growth and disciplined spending 21.6 27.2 1H25 1H26
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5 FY26 Guidance maintained: Growth with quality and discipline Item FY26 Guidance 1H26 Rationale Core service revenue Around 3 - 5% 6.4% Focusing on quality growth and an exceptional user experience Revenue expansion with sustained connectivity demand, ARPU uplift, and value-added digital services across all customer segments; • B2C: Enhance ARPU via personalized offerings, premium services, and value-added service beyond connectivity through strategic partnerships • B2B: Grow with digital demand while offering 5G for enterprise, EDS, cloud, and digital solutions. Maintain cautious monitoring of macro conditions, supply chain risks, and consumer sentiment EBITDA Around 2 - 4% 8% Prioritizes spending to build foundation for long-term growth • EBITDA growth will track revenue and sales margin expansion, supported by cost discipline amid a volatile environment. • Higher expenses to support IT investments and selective content, enhancing digital capabilities and customer experience. • Early-stage strategic investments in VB is expected to weigh on EBITDA in 2026, while enhancing long-term growth and competitiveness. CAPEX (exclude spectrum) Approx. Bt30 - 35bn 13.7bn Sustain network leadership and build foundation for medium-term growth • New investment phase to support rising data usage and long-term network quality leadership, primarily driven by higher mobile network CAPEX. • Focused spend on core IT to enhance customer stickiness, ARPU resilience, and operating efficiency. • Disciplined allocation with CAPEX at ~15% of revenue in medium term. • Closely monitoring demand trends amid weaker consumer sentiment, while maintaining flexible and disciplined CAPEX allocation.
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6 NPAT improved YoY with strong operating performance and lower depreciation and amortization, while increased QoQ due to cost optimization in SG&A. EBITDA (Bt mn) Total Revenue increased YoY , from growth across all businesses partial offset by absent of NT partnership revenue, while decreased QoQ from seasonality of handset sales. Total revenue (Bt mn) NPAT (Bt mn) Total revenue (Bt bn) EBITDA (Bt bn) NPAT (Bt mn) (%YoY) 0.8% YoY -2.9% QoQ 8.8% YoY 2.3% QoQ 25% YoY 1.6% QoQ EBITDA improved YoY and QoQ reflecting continued revenue growth and prudent cost management EBITDA Margin at 58.3% higher YoY due to continued focus in efficiency. 2Q26: Profit growth from revenue expansion and disciplined spending 2Q24 NPAT EBITDA tax& 56,044 1,951 628 58 (135) 102 (2,150) 56,497 2Q25 Total Revenue Mobile FBB Enterprise non-mobile Other service Sales Revenue IC & NT partnership 2Q26 Total Revenue Core service revenue 7.0% YoY 6.0% 7.9% 2.8% -20% 1.0% -67% 0.8% 56.0 58.2 56.5 2Q25 1Q26 2Q26 30.3 32.2 32.9 2Q25 1Q26 2Q26 10,982 13,496 13,716 2Q25 1Q26 2Q26 10,982 2,672 869 (807) 13,716 2Q25 NPAT EBITDA D&A Interest, tax& others 2Q26 NPAT 30,267 453 2,137 81 32,939 2Q25 EBITDA Total Revenue Total cost ex.D&A SG&A and others 2Q26 EBITDA (%YoY) (%YoY)0.8% -11% -1.5% 8.8% 8.8% -5.9% 17% 25%
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7 AIS: Empowering lives and businesses towards exceptional experiences 80% of Total revenue 20% of Total revenue Core service revenue Sales revenue Bt34.3bn Bt8.6bn Bt2.1bn As of 2Q26 Growth 6% YoY As of 2Q26 Growth 7.9% YoY As of 2Q26 Growth 2.8% YoY Bt10bn As of 2Q26 Growth 1% YoY to core service revenue 75% to core service revenue 19% to core service revenue 4.6% to total revenue 20% Value-driven Network leadership High-quality subs acquisition Connectivity services and digital solution Building digital adjacencies to engage customers Enhanced retail experience Mobile Fixed Broadband Enterprise non-mobile Digital Services Retail
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BUSINESS PERFORMANCE
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9 • YoY Growth driven by both subscriber and ARPU growth following higher data consumption and 5G upselling. • Higher prepaid contribution supported by strong prepaid revenue growth. • Postpaid subs growth driven by strong connectivity demand and churn management. • Prepaid increased reflecting focus on quality subscriber amid stricter SIM registration. Net additional subscriber (‘000) Data Consumption • ARPU rose with data usage, migration to higher-data allowance, and 5G adoption. Mobile revenue (Bt bn) Total subscriber (mn) Mobile ARPU (Bt/sub/month) Blended % Mobile Revenue Contribution 2Q262Q25 6% YoY 0.9% QoQ 3.1% YoY 1% QoQ Mobile: Growing align witn data consumption and 5G adoption • Data usage increased, supported by growing 5G adoption and streaming-based applications. 32.3 32.8 34.0 34.0 34.3 2Q25 3Q25 4Q25 1Q26 2Q26 13.3 13.4 13.6 13.8 13.9 32.7 32.8 33.1 33.1 33.2 46.0 46.3 46.8 46.9 47.1 2Q25 3Q25 4Q25 1Q26 2Q26 Postpaid Prepaid Total 123 147 194 173 119 165 125 301 (3) 48 2Q25 3Q25 4Q25 1Q26 2Q26 Postpaid Prepaid 441 440 441 436 434 148 150 158 155 159 233 234 240 238 240 2Q25 3Q25 4Q25 1Q26 2Q26 Postpaid Prepaid Blended 32.1 33.2 34.6 35.4 37.1 2Q25 3Q25 4Q25 1Q26 2Q26 5.2% 11% 16% 17% 16% %YoY Growth 55%45%Postpaid Prepaid 53%47%
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10 519 528 530 538 536 2Q25 3Q25 4Q25 1Q26 2Q26 Fixed-Broadband: Growing from subs expansion and value enhancement FBB ARPU (Baht per month) Maintained strong revenue growth momentum Resilience sub gain from household connectivity demand ARPU pressured from by household purchasing power Entertainment packages driving customer value Revenue (Bt mn) %YoY growth 3.4% YoY -0.3% QoQ Net Add (k sub) Ending subscriber (mn sub) 68 68 38 63 40 2Q25 3Q25 4Q25 1Q26 2Q26 5.14 5.20 5.24 5.31 5.35 7,940 8,189 8,298 8,511 8,568 2Q25 3Q25 4Q25 1Q26 2Q26 9.0% 10% 9.2% 8.7% 7.9% 7.9% YoY 0.7% QoQ
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11 Delivering exceptional experience with superior network quality Over 95% >99% >96% BKK EEC Nationwide Population coverage 5G network coverage 77 provinces Broadband coverage 5G Subscribers in 2Q26 19.7 mn Improved value through 5G adoption 5G ARPU uplift 10-15% Robust 5G adoption with ARPU accretion Household coverage 20 mn +41% YoY
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12 Enterprise: Recovered as investment activities resumed Revenue growth driven by enterprise connectivity services Enterprise Data service (EDS) Cloud, Data center Cybersecurity, IOT & ICT solutions Growth was led by connectivity, cloud, and data center services %YoY revenue growthRevenue (Bt mn) %YoY growth 5G Ecosystem Intelligent Network & Cloud AI and Data Analytics Digital Platform & APIs Industry Transformation 5G Private Network 5G MEC 5G Network as a Service (5G NaaS) GOVERNMENT & PUBLIC SECTOR BANKING & FINANCIAL SERVICES PROPERTY & RETAIL MANUFACTURING SME 2,024 2,098 2,020 1,853 2,082 2Q25 3Q25 4Q25 1Q26 2Q26 21% 15% 4.0% 1.7% 2.8% 8.6% 10.8% 10% 0.9% -4.2% 2Q25 3Q25 4Q25 1Q26 2Q26 29% 20% -11% 0.3% 13.6% 2Q25 3Q25 4Q25 1Q26 2Q26
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13 4.5% 5.0% 5.7% 5.9% 5.1% 2Q25 3Q25 4Q25 1Q26 2Q26 Retail: Growth premium smartphone demand and diversified product portfolio Sales driven by diversified product portfolio 9,880 8,951 13,672 12,282 9,982 2Q25 3Q25 4Q25 1Q26 2Q26 Revenue (Bt mn) %YoY growth Sales margin (%) Margin uplift from improved product mix Focus on 5G products and financing tool to enhance affordability for customers. 26% 8.7% 19% 9.6% 1.0% AIS Customer, starting at 10,299.- From 15,999.- 0% Installment with SG finance+ Screen protection 1 time Save up to
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14 Entertainment: Enhancing value & brand proposition through strategic partnerships Grow content subs by leveraging the telco subscriber base Expanded into micro-drama Mobile 47.1 mn subscribers Broadband 5.3 mn subscribers Leverage customer base Over 52 mn telco-subscribers • Expand content penetration across the AIS subscriber base to drive ARPU growth. • Entertainment revenue continued growing YoY in 2Q26.
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15 Strategic investment: Scaling beyond telco through strategic partnerships DATA CENTER CLOUD DIGITAL FINANCE 50% 50%Cloud Aggregator G-AIS Portfolio G-AIS 39% 20% 41% Now commercialization GSA01 25.6MW Ready GSA02 38.1MW Ready 1H27 30%70% GEDC01 ~ 100MW Ready 2H27 GEDC 35%40% 25%
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APPENDIX
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17 Summary of accounting impact from 2100 MHz National Telecom contract expiry and 2100 MHz auction *The 2100MHz contract with NT will expire on 3 August 2025. **Impact will start from 4 August 2025 following 2100MHz license issuance. Financial impact from the recent 2100MHz Auction: Income statement Income statement (Bt bn) FY25 2100MHz spectrum arrangement with NT* FY26 Estimate impact from 2100MHz spectrum auction Core service revenue - - IC and NT partnership 5.0 - Total revenue 5.0 - Depreciation & Amortization 2.2 0.9 Network OPEX and NT partnership 5.0 - Cost of service 7.2 0.9 Finance cost 0.02 0.2 Profit before tax (2.2) (1.2) Net Profit (1.76) (0.96) EBITDA No impact
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18 0.4 0.9 0.9 0.9 0.9 0.9 0.9 0.9 0.60.1 0.2 0.2 0.2 0.1 - - - - 0.5 1.2 1.2 1.1 1.0 0.9 0.9 0.9 0.6 FY25 FY26 FY27 FY28 FY29 FY30 FY31 FY39 FY40 18 From 1.8% 7.4* 3.7 3.7 FY25 FY26 FY27 FY28 FY29 50% 25% 25% (Bt bn) Impact to Profit & Loss statement Impact to Cash flow statement Deferred spectrum license Interest Amortization spectrum *Assuming interest rate around 3% Financial impact from the recent 2100MHz Auction Spectrum Amortization & Deferred Interest % to spectrum price as payment term (Bt bn) * Paid in July 2025
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19 2.9 2.9 2.9 2.9 2.9 2.9 5.2 5.2 5.2 5.2 5.2 5.2 7.43 3.7 3.7 8.1 8.1 8.1 11.8 11.8 8.1 2025 (paid) 1H26 (paid) 2H26 2027 2028 2029 2030 2031 2032 2033 2034 2035 700MHz 2100 MHz (New) 19 From 1.8% Debt Repayment and License Payment Schedule Debt Repayment Schedule (Bt bn) License Payment Schedule (Bt bn) 15.2 11.0 11.8 9.2 9.0 26.425.3 2.9 26.0 3.9 15.1 0.6 0.625.3 18.0 2.5 37.0 15.7 24.3 9.6 27.0 6.0 3.0 7.0 3.0 12.5 2025 (paid) 1H26 (paid) 2H26 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 Debenture Loan 2600MHz Debt Composition (as of ending 1Q26) Loan 33% Bond 67% All currency: Thai Baht Float rate 21% Fixed rate 79% Average interest rate 2.6%
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20 Financial Highlights Bt mn 2Q25* 1Q26 2Q26 %YoY %QoQ 1H25 1H26 %YoY Mobile revenue 32,349 34,005 34,300 6% 0.9% 63,960 68,305 6.8% Fixed broadband revenue 7,940 8,511 8,568 7.9% 0.7% 15,768 17,079 8.3% Enterprise revenue 2,024 1,853 2,082 2.8% 12% 3,846 3,935 2.3% Other service revenues 659 479 524 -20% 9.3% 1,327 1,003 -24% Core service revenue 42,972 44,849 45,473 5.8% 1.4% 84,900 90,322 6.4% IC and NT partnership 3,192 1,067 1,042 -67% -2.3% 6,370 2,109 -67% Service revenue 46,164 45,916 46,515 0.8% 1.3% 91,270 92,431 1.3% SIM and device sales 9,880 12,282 9,982 1% -19% 21,084 22,264 5.6% Total revenues 56,044 58,197 56,497 0.8% -2.9% 112,355 114,694 2.1% Cost of service 25,019 21,216 21,947 -12% 3.4% 49,261 43,163 -12% SG&A 6,460 7,209 6,415 -0.7% -11% 13,015 13,624 4.7% EBITDA 30,267 32,194 32,939 8.8% 2.3% 60,318 65,133 8.0% Service EBITDA 29,821 31,469 32,426 8.7% 3% 59,394 63,894 7.6% EBIT 15,620 18,670 19,160 23% 2.6% 30,865 37,831 23% Net profit for the period 10,982 13,496 13,716 25% 1.6% 21,565 27,212 26% Sales Margin (%) 4.5% 5.9% 5.1% 63bps -76bps 4.4% 5.6% 118bps EBITDA margin (%) 54.0% 55.3% 58.3% 430bps 298bps 53.7% 56.8% 310bps Service EBITDA margin (%) 64.6% 68.5% 69.7% 511bps 117bps 65.1% 69.1% 405bps Operating profit margin 27.0% 31.3% 33.0% 604bps 174bps 26.6% 32.2% 553bps NPAT margin 19.6% 23.2% 24.3% 468bps 109bps 19.2% 23.7% 453bps *Mobile and enterprise (non-mobile) revenue have been reclassified from 1Q25 to align with the current period classification. There is no impact to core service revenue.
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21 Mobile Revenue Fixed Broadband Revenue Enterprise (non-mobile) Revenue (Bt bn) (Bt bn) (Bt bn)6% YoY 0.9% QoQ 7.9 8.5 8.6 2Q25 1Q26 2Q26 7.9% YoY 0.7% QoQ 2.0 1.9 2.1 2Q25 1Q26 2Q26 2.8% YoY 12% QoQ • Growth YoY driven by subscriber expansion and higher-value offerings. • Growth QoQ from subscriber growth despite ARPU pressured on household purchasing power and low-season. • Growth YoY and QoQ by both subscriber and ARPU growth from higher data consumption and higher 5G migration. 32.3 34.0 34.0 2Q25 1Q26 2Q26 • Grew YoY and QoQ following gradual recovery in enterprise project execution with continued demand for digital transformation solutions. IC and NT Partnership Net Sales & Margin Total Revenue 56.0 58.2 56.5 2Q25 1Q26 2Q26 446 725 513 2Q25 1Q26 2Q26 3.2 1.1 1.0 2Q25 1Q26 2Q26 (Bt bn) (Bt mn) (Bt bn) -67% YoY -2.3% QoQ 0.8% YoY -2.9% QoQ • Decreased YoY from expiration of 2100MHz roaming agreement with NT in Aug-25. • Decreased QoQ from lower IC revenue. • Increased YoY in -line with sales growth and higher margin product mix. • Decreased QoQ from seasonality. 4.5% 5.9% 5.1% % Sale margin 15% YoY -29% QoQ • Growth YoY from growth in all businesses. • Decreased QoQ due to seasonality of handset sales. 2Q26 Revenue Breakdown Other service Revenue (Bt mn) -22% YoY 0.5% QoQ • Declining YoY due to lower NT roaming revenue. • Increased QoQ due to mobile insurance product, launched in line with the new iPhone model.
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22 2Q26 Cost and Expense Breakdown 6.4 3.5 3.5 2Q25 1Q26 2Q26 1.7 1.6 1.8 2Q25 1Q26 2Q26 Regulatory (Bt bn) Depreciation & Amortization Network OPEX and NT partnership (Bt bn) (Bt bn) 7.2% YoY 12% QoQ -44% YoY 2.1% QoQ 14.2 13.1 13.4 2Q25 1Q26 2Q26 -6.3% YoY 1.9% QoQ • Increased YoY and QoQ in -line with core service revenue growth. • Decreased YoY from lower ROU due to end of contract 2100MHz network roaming with NT. • Increased QoQ alongside network capacity expansion. • Decreased YoY from absence NT partnership cost. • Increased QoQ alongside network capacity expansion. 2.0 1.9 2.0 2Q25 1Q26 2Q26 1.4 1.6 1.5 2Q25 1Q26 2Q26 Marketing Expense (Bt bn) Admin & Others Finance Cost (Bt bn) (Bt bn) 8.6% YoY -4.9% QoQ 0.6% YoY 7.7% QoQ 5.0 5.6 4.9 2Q25 1Q26 2Q26 -3.3% YoY -13 QoQ • Increased YoY due to higher advertising expense in line with entertainment and retail business expansion. • Decreased QoQ reflecting seasonality. • The marketing expense was at 2.8% of total revenue. • Decreased YoY and QoQ driven by prudent spending amid economic uncertainties. • The provision for bad debts as a percentage of postpaid and broadband revenue was at 1.5%. • Increased YoY and QoQ following higher interest- bearing debt. • The average cost of borrowing was at 2.6% in 2Q26.
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23 349 52 402 41 38 150 89 32 28 25 14 19 116 102 75 76 2Q26 Cash Flow Balance Sheet Operating cash flow remained healthy to support ongoing CAPEX, spectrum payment, and dividend payment. Free cash flow after lease liabilities paid of Bt25bn with high ability to provide returns to shareholder. Average finance costs for 2Q26 = 2.6% p.a. • Manage currency and interest rate risks with hedging instruments where applicable. • Maintain investment-grade credit ratings; • Fitch: national rating AAA (THA) • S&P: BBB+, outlook stable (Bt bn) 58.7 -6.3 -10.8 -8.1 -3.2 -18.0 21.0 45.9 -7.1 -81.5 -11.2 Operating Investing Financing Net cash Operating cash flow Income tax paid Cash Decreased Finance cost Cash increase Cash decrease 1.0x 2.9x 0.4x 68% Net debt to EBITDA Interest bearing debt to Equity Current ratio Return on Equity Cash CAPEX (Bt bn) Equity cash spectrum license others spectrum license payable interest-bearing debt others retained earnings othersA/R PPE B/S 2Q26 A/P right of use lease liability Assets Liabilities Spectrum license Short term borrowings Lease liabilities paid Healthy balance sheet and cash flow to support investment 2.0x Net debt to EBITDA incl. lease liabilities & spectrum (2Q26 ratios) Long term borrowing Will update Repayment of ST & LT borrowings Dividend paid
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24 Sustained and Growing Normal Shareholder Return 3.24 3.45 3.45 4.00 4.87 6.89 8.693.68 4.24 4.24 4.61 5.74 8.41 196.92 7.69 7.69 8.61 10.61 15.30 8.69 FY20 FY21 FY22 FY23 FY24 FY25 1H26 FY25 Special 75% 85% 88% 88% 90% 95% 95% Second half First half Total Annual Dividend Dividend payout ratio (%) Dividend Yield 3.9% 4.2% 3.7% 4.0% 4.5% +44% YoY 5.3% Ordinary dividend remains priority aligning with earning growth One-time special dividend paid from retained earnings to unlock shareholder value 4.8%
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Driving Long-term Sustainable Business Operation
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26 Key Endorsements of Leading Sustainability Practices 2025 MSCI ESG Ratings Assessment AA Rating Reflects the Company’s effective ESG risk management approach Global Level National Level 2025 SET ESG Ratings Assessment AAA Rating (The highest rating) Rated AA by MSCI and AAA by SET, with scores well above peers
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27 THRIVING IN A GREENER AND INCLUSIVE DIGITAL WORLD Drive Digital Economy Act on Climate Enable people and businesses to grow in the digital economy Shape a greener future of life for consumers and society Build inclusive and responsible digital access in our products & services Promote Digital Inclusion
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28 2025 SUSTAINABILITY HIGHLIGHTS DRIVE DIGITAL ECONOMY 4.8% of revenue generated from new digital service PROMOTE DIGITAL INCLUSION ACT ON CLIMATE A total of 10,242 AIS employees, representing 91% of the workforce, participated in digital skills training. Established Data & AI governance policy Enhancing governance for third-party access to personal data. Expanded 5G coverage More than 95% population AUNJAI CYBER enhancing digital skill for 1,497,100 People Creating Thailand Cyber Wellness Index as a standard to build digital citizenship for Thais Installed and used alternative energy at 13,482 Sites Transforming operation into Hub of E-Waste With collaboration 250 organizations Expanding drop point to 3,065 locations nationwide Improving the socio-economic Condition 3.64 M People Reducing GHG emission by 53,688 tCO2e Digital Skills Cybersec & Data Privacy Digital Product & Services Social inclusion Emission Digital wellness Waste
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29 Sustainability Highlights: Bringing together public, private, and civil society partners, the initiative addresses loneliness and social isolation while encouraging collective action to build stronger social connections. Human Connection Campaign Thailand AIS partnered with Match Group and Tinder to launch the “Human Connection Campaign Thailand” , promoting meaningful, safe, and responsible human connections both online and offline. For further detail regarding Human Connection Campaign Thailand please visit : investor.ais.co.th/Human Connection Campaign Thailand
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30 Sustainability Highlights: Developed in collaboration with GULF and the Highland Research and Development Institute (HRDI), the project deploys solar-powered telecommunications base stations in remote areas, demonstrating how digital infrastructure and clean energy can deliver measurable economic, social, and quality-of- life benefits for underserved communities. Social Return on Investment (SROI) study AIS' latest SROI study showed a 1.36x social return, generating THB 33.88 million in social value from a THB 24.89 million investment. For further detail regarding Social Return on Investment (SROI) study please visit : investor.ais.co.th/Social Return on Investment (SROI) study
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31 SUSTAINABILITY DEVELOPMENT HIGHLIGHT FY25: DRIVE DIGITAL ECONOMY • Intelligent Network Evolution - Enhance network performance - Advance Autonomous Networks • IT Transformation - Integrate customer service platforms - Adopt cloud-native and advanced security - Standardize core IT architecture • AI and Data Analytics - Drive customer experience and operational efficiency Management Approach Digital Products and Services Platform Capabilities • Critical Workloads & Control • Oracle Compatibility • AI-Ready Infrastructure Cyber Security and Customer Privacy Protection Example of key digital products and services The Best Choice for Data Sovereignty Launched in June 2025 Management Approach Management Approach Human Resource Management Identity Mgt Firewall Technology Authentication Intrusion Prevention Data Encryption Cloud Security Monitoring Data Classification Process Incident Response Data Life Cycle Mgt Vulnerability Mgt Governance Policy & Standard People Awareness & Training Data and AI Governance Policy Key highlights • Strategic Workforce & Career Planning • Learning & Capability Development • Performance & Reward • Well-being, Occupational Health & Safety • Human Rights, DEI & Fair Labor Practices Key highlights AIS INNOJUMP: Unlocking Your Creativity AIS Digital Talent programs: The Vanguard Workshop to strengthen creativity and innovation application at work Program to develop a new generation of digital leaders
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32 SUSTAINABILITY DEVELOPMENT HIGHLIGHT FY25: PROMOTE DIGITAL INCLUSION • Expansion of Telecommunications Networks - Expanding advanced networks nationwide • Supporting Public Access & Affordable Digital Devices - Affordable, fit-for-purpose devices/offerings and targeted distribution channels • Development of Digital Platforms for Quality of Life - Support education and skills development Management Approach Social Inclusion • Collaborated with GULF, reducing digital gaps in remote areas • Benefiting 3,520 people Green Energy Green Network for THAIs Management Approach Key highlights Digital Wellness Key highlights LearnDi for Thais Platform • Provide inclusive learning to communities • 128+ courses offered in digital skills, technology literacy, etc • 278,934 learners participated cumulatively since 2020 • Digital Intelligence & Skills Development - Focus on digital literacy, data privacy, cybersecurity, and responsible online use • Cybercrime and Online Threat Prevention - Online fraud prevention, content filtering and risk alerts • Online Risk Awareness and Responsible Digital Use - Advance responsible digital citizenship via campaigns and partnerships • Online curriculum, 1,029,750 participated AUNJAI CYBER Syllabus Fighting Scam, Protecting Our Customer • Network Firewall • Identify verification • Register and verify sender name • Detecting unauthorized equipment • Prevent cross-border network misuse • Reporting channel
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33 SUSTAINABILITY DEVELOPMENT HIGHLIGHT FY25: ACT ON CLIMATE • Climate Governance, Climate Steering Committee and Taskforce • Climate Strategy, Climate Adaptation, Climate Mitigation and Decarbonization Roadmap • Climate Risk Management, embed climate risks in its ERM framework Management Approach Climate Action Waste Management Key highlights Renewable Energy Utilization Emissions scope 1+2 Emissions scope 3 Emissions per TB 13,482 60,106 30,047 Active Solar PV sites nationwide MWh per year of renewable electricity generated tCO₂e GHG emissions avoided per year Management Approach • Green Procurement • Operational Process Improvement and Management • Promoting Awareness and Proper E- Waste Disposal Key highlights Collaborated with over 250 organizations, more than 3,065 drop-off locations, collected in total >0.96 m pieces (2019-2025) AIS Hub of e-waste
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34 An Affirmation of Our Determination Towards Sustainable Business In 2025, AIS received a rating of AA in the MSCI ESG Ratings Assessment FTSE 4 Good Index Series 11th Consecutive Years Global Level In 2025, AIS received an ESG Risk Rating from Sustainalytics. Copyright ©2024 Sustainalytics. All rights reserved. 3 Global Awards from HR Asia 2025 • Best Companies to Work for in Asia 2025 • Diversity, Equity & Inclusion Awards • Tech Empowerment Awards “Excellence”, based on Corporate Governance Report of Thai Listed Companies by Thai Institute of Directors Association Global Reporting Initiative Sustainability Accounting Standards Board Carbon Disclosure Project Task Force on Climate- Related Financial Disclosures Thailand Cybersecurity Excellence Award 2024 – Contribution Award, presented by the National Cyber Security Agency (NCSA) 3 Sustainable Finance Awards • Deal of the Year – ThaiBMA Best Bond Awards 2024 • Best Sustainability Bond – Telecom from The Asset Triple A Sustainable Finance Awards 2025 • Best Green Loan – Telecom from The Asset Triple A Sustainable Finance Awards 2025 Sustainability Performance Ranking National Level ESG100 for 10th Consecutive Years by Thaipat Institute Human Resource Awards Reflecting Operational Performance Outstanding Private Sector Organization Award for Gender Equality, presented on International Women’s Day 2025 by the Ministry of Social Development and Human Security Corporate Governance Corporate Governance Sustainable Finance Disclosure Standards
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IR website: https://investor.ais.co.th Email: investor@ais.co.th Sustainability website: https://sustainability.ais.co.th Email: AISSustainability@ais.co.th Some statements made in this material are forward-looking statements with the relevant assumptions, which are subject to various risks and uncertainties. These include statements with respect to our corporate plans, strategies and beliefs and other statements that are not historical facts. These statements can be identifie d by the use of forward-looking terminology such as “may”, “will”, “expect”, “anticipate”, “intend”, “estimate”, “continue” “plan” or other similar words. The statements are based on our management’s assumptions and beliefs in light of the information currently available to us. These assumptions involve risks and uncertainties which may cause the actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Please note that the company and executives/staff do not control and cannot guarantee the relevance, timeliness, or accuracy of these statements. Line Official AIS-IR