Earnings release
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BOCA RATON , Fla . - May 5 , 2021 ADT Inc. ( NYSE : ADT ) , the most trusted brand in smart home and small business security , today reported results for the first quarter of 2021 . ● ADT FIRST QUARTER 2021 OPERATIONAL HIGHLIGHTS New recurring monthly revenue ( RMR ) additions up 25 % versus prior year Commercial recovery continues ; improved year - over - year results Quarterly net subscriber growth of 76 thousand Attrition remained at 13.1 % and improved 40 bps from Q1 2020 Continued progress on ADT | Google partnership and next generation platform development ● ADT REPORTS FIRST QUARTER 2021 RESULTS Strong quarter , making progress against 2021 objectives Residential subscriber growth continues and Commercial rebound underway Durable recurring revenue model with strengthening , long term growth engine Affirming 2021 financial outlook ● " The priority for ADT in 2021 is to drive revenue expansion through investments new subscriber growth , strategic partnerships , and exceptional customer service . Our first quarter results show that the strategy is working we grew RMR additions by double - digits and increased our net subscribers , while also maintaining our revenue payback at 2.2 years , " stated Jim DeVries , ADT's President and CEO . " We have good momentum in the business as we continue to expand and enhance our offerings to protect our customers at home , at work , and on the go . " 1