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amwell Amwell® Announces Results for Second Quarter 2021 Exhibit 99.1 Revenue of $ 60.2 million in the second quarter increased 5 % over last quarter Gross margins increased 600 bps to 44 % of revenue versus 38 % last quarter Total visits of 1.3 million versus 1.6 million last quarter $ 12 million increase to annual EBITDA guidance BOSTON , August 11 , 2021 / BusinessWire / - Amwell® , ( NYSE : AMWL ) ( the " Company " ) a national telehealth leader , today announced financial results for the second quarter ended June 30 , 2021 . " In Q2 , we were pleased to show significant progress in shifting the mix of our revenues more towards enabling technology versus visits . We expect this shift to continue in 2022 and beyond , and after our Converge roll - out to drive better margins and profitability . We are therefore confirming our Subscription , Carepoints and related technology revenue outlook , given the strong performance in the first half . Regarding visits , on July 18th , the American Academy of Pediatrics reversed their previous guidance and is now recommending that all children , staff , and teachers in grades K - 12 wear masks , regardless of vaccination status . Similarly on July 27th , the Centers for Disease Control reversed their previous guidance and are now recommending that all individuals , including those who are vaccinated , wear masks indoors in any location with high or substantial COVID transmission , which currently includes 2/3 of the US population . With mask mandates quickly returning and also acknowledging other trends we are observing within visit mix and volumes , we need to account for these other dynamics and a likely weaker cold and flu season due to these variant related protective measures . Consequently , we are adjusting down our visit forecast for the remainder of the year to account for these factors , " said Dr. Ido Schoenberg , Chairman and CEO . Dr. Schoenberg continued , “ Converge , coupled with our recent acquisitions , set Amwell apart . Together we uniquely provide a single , integrated , scalable and dependable platform that combines physical , virtual , and automated care delivery enablement . We believe that use of our platform will continue to materially increase over the next few years as healthcare workflows go through significant transformation and focus more on efficiency , impact , and reach . We were pleased by the feedback of our clients as we began to deploy Amwell Now on Converge . Many more will follow this year . We look forward to providing you with more insight as we continue to support our vast ecosystem of partners and clients in their journey to transform and improve healthcare . " Second quarter 2021 Financial Highlights : All comparisons , unless otherwise noted , are to the three months ended March 31 , 2021 . Total Revenue was $ 60.2 million , compared to $ 57.6 million Subscription revenue was $ 26.8 million , compared to $ 24.6 million Visit revenue was $ 27.5 million , compared to $ 27.8 million