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ATENTO 1 Atento Reports Fiscal 2021 Second Quarter and First Half Results Record sales ( + 148 % YoY ) and revenue growth ( + 17.6 % YoY constant currency and 21.7 % current currency ) Consolidated EBITDA in Q2 2021 up 123 % to $ 51 million YoY , with margin reaching 13.3 % Reiterating FY 2021 guidance NEW YORK , August 4 , 2021 - Atento S.A. ( NYSE : ATTO ) ( " Atento " or the " Company " ) , the largest provider of customer relationship management and business - process outsourcing services in Latin America , and among the top five providers globally , today announced its second quarter and first half operating and financial results for the period ending June 30 , 2021. All comparisons in this announcement are year - over - year ( YoY ) and in constant - currency ( CCY ) , unless otherwise noted . Record sales and solid revenue growth • Q2 2021 revenues grew 17.6 % YoY in CCY and 21.7 % on a reported basis , fueled by full impact of programs won in Brazil and US in Q1 2021. Revenues in hard - currency at 25 % of total in H1 2021 , up from 21 % in H1 2020 • New sales with Total Annual Value of $ 226 million , up 148 % from Q2 2020 • US revenues increased 33.1 % in Q2 and 40.8 % in H1 2021 • Multisector revenues grew 13.6 % in Q2 , continue focusing on fast - growing verticals such as , media , tech and born - digital verticals and targeting to increase penetration with Global Accounts . In H1 2021 , Multisector revenues reached 67.4 % Sustainable EBITDA and margin expansion leading to improved capital structure • Consolidated EBITDA in Q2 2021 expanded 123.2 % to $ 50.7 million YoY • EBITDA margin of 13.3 % vs 7.1 % in Q2 2020 • EBITDA in hard currencies already at 30 % of total , on strong US growth • US EBITDA up 53.3 % YoY , already 11 % of total • . Margins expanded in all regions , highlighting Brazil , where margin went up sequentially to 15.5 % from 12.0 % Net leverage at 3.0x , down from 3.3x in Q1 2021 and 4.0x in Q2 2020 , already within 2021 guidance range of 2.5 to 3.0x • Solid cash position of $ 153.8 million Positive Recurring EPS of $ 0.11 in the quarter Transformation entering last phase : accelerating growth • Key areas of growth remain NGS for Multisector and US business Investing in innovation and partnerships to accelerate growth : Atento Next , Innovation Hub , Interfile organizational restructuring and partnership with ManpowerGroup • 70 % of FY growth capex budget already deployed in H1 in new programs with high returns • Right structure in place : new Global CIO , CHRO and Transformation Director appointed , increasing management diversity , and focusing on preparing talent and technology for new expansion phase Summarized Consolidated Financials ( $ in millions except EPS ) Q2 2021 Q2 2020 CCY Growth ( 1 ) YTD 2021 YTD 2020 CCY Growth ( 1 ) Income Statement ( 6 ) Revenue EBITDA ( 2 ) EBITDA Margin 382.7 50.7 13.3 % 314.5 22.2 17.6 % 123.2 % 753.3 89.8 689.9 63.0 12.7 % 51.3 % 7.1 % 6.2 p.p. 11.9 % 9.1 % 2.8 p.p. Net Income ( 3 ) ( 14.7 ) ( 18.3 ) -22.3 % ( 34.9 ) ( 25.8 ) 39.5 % Recurring Net Income ( 2 ) 1.6 Earnings Per Share on the reverse split basis ( 2 ) ( 3 ) ( 5 ) Recurring EPS on the reverse split basis ( 2 ) ( 5 ) ( $ 1.05 ) $ 0.11 ( 10.2 ) ( $ 1.30 ) ( $ 0.72 ) N.M -21.9 % N.M. ( 8.4 ) ( 13.4 ) -46.1 % ( $ 2.48 ) ( $ 0.59 ) ( $ 1.82 ) 40.1 % ( $ 0.95 ) -45.8 % Cash Flow , Debt and Leverage Net Cash Used in Operating Activities Cash and Cash Equivalents Net Debt ( 4 ) Net Leverage ( 4 ) 14.9 53.4 153.8 207.2 561.4 3.0x 525.9 4.0x 14.4 57.8 51.3 % ( 1 ) Unless otherwise noted , all results are for Q2 ; all revenue growth rates are on a constant currency basis , year - over - year ; ( 2 ) EBITDA , Recurring Net Income / Recurring Earnings per Share ( EPS ) are Non - GAAP measures ; ( 3 ) Reported Net Income and Earnings per share ( EPS ) include the impact of non - cash foreign exchange gains / losses on intercompany balances ; ( 4 ) Includes IFRS 16 impact in Net Debt and Leverage ; ( 5 ) Earnings per share and Recurring Earnings per share in the reverse split basis is calculated by applying the ratio of conversion of 5.027090466672970 used in the reverse split into the previous weighted average number of ordinary shares outstanding . ( 6 ) The following selected financial information are unaudited . Leading Next Generation CX